SportDOG SportTrainer 500 SDT[phone] User manual

Please read this entire guide before beginning
Veuillez líre tout ce manuel avant de commencer
Por favor, antes de comenzar, lea completamente esta guía
Bitte lesen Sie die gesamte Betriebsanleitungvor dem Trainingsbeginn
Lees a.u.b. deze gebruiksaanwijzing voordat u begint
Leggere l’intero manuale prima di utilizzare il prodotto
Læs venligst hele denne vejledning før du begynder
Please read this entire guide before beginning
Veuillez líre tout ce manuel avant de commencer
Por favor, antes de comenzar, lea completamente esta guía
Bitte lesen Sie die gesamte Betriebsanleitungvor dem Trainingsbeginn
Lees a.u.b. deze gebruiksaanwijzing voordat u begint
Leggere l’intero manuale prima di utilizzare il prodotto
Læs venligst hele denne vejledning før du begynder
Operating Guide / Manuel d’utilisation
Manual de funcionamiento / Betriebsanleitung
Instructies voor gebruik / Manuale Operativo
Brugsvejledning

2 www.sportdog.com
Thank you for choosing SportDOG Brand
®
. Used properly, this product will help you train your
dog efficiently and safely.To ensure your satisfaction, please review this owner’s manual thoroughly.
If you have questions regarding this product’s operation, please see this manual’s Frequently Asked
Questions or Troubleshooting section, contact our Customer Care Centre or visit our website at
www.sportdog.com.
____________________________________________________________________
Table of Contents
Components ................................................................................................................... 3
How the System Works .................................................................................................... 3
Key Definitions............................................................................................................... 4
Operating Guide
Prepare the Remote Transmitter ................................................................................... 5
Prepare the Collar Receiver .......................................................................................... 6
Fit the Collar Receiver ................................................................................................. 8
Find the Best Stimulation Level forYour Dog................................................................ 9
Program the Remote Transmitter.................................................................................10
Reset the Collar Receiver ............................................................................................11
Program the Collar Receiver for Two orThree-Dog Operation.......................................11
Training Guide
General Tips ...............................................................................................................12
Teaching Basic Obedience
The “Sit” Command................................................................................................13
The “Come” Command...........................................................................................14
The “Stay” Command .............................................................................................15
Eliminating Unwanted Behaviour
Jumping Up.............................................................................................................16
Digging ...................................................................................................................17
Chasing...................................................................................................................18
Excessive Barking ....................................................................................................18
Frequently Asked Questions ...........................................................................................19
Troubleshooting.............................................................................................................20
Test Light Instructions ...................................................................................................21
Terms of Use and Limitation of Liability.........................................................................21
SportDOG Add-A-Dog®Receiver...................................................................................22
Français .......................................................................................................................23
Español ........................................................................................................................44
Deutsch........................................................................................................................65
Nederlands...................................................................................................................86
Italiano.......................................................................................................................107
Dansk .........................................................................................................................128

www.sportdog.com 3
Components
How the System Works
The SportDOG®SportTrainer®500 has been proven safe, comfortable and effective for all
dogs over 3.6 kg and at least 6 months old. Consistent, correct use of this product allows you to
reinforce commands and correct misbehaviours from up to 500 metres.The Remote Transmitter
sends a signal, activating the Collar Receiver to deliver an Audible Tone and harmless Stimulation.
With proper training, a dog will learn to associate this signal with a command. Like all SportDOG
products, this Model features adjustable Stimulation Levels so you can tailor the Stimulation
Level to your dog’s temperament, eliminating the risk of over-correction. SportDOG Trainers
should not be used by persons under 16 years of age.
Important:The SportTrainer 500 has a range of up to 500 metres.
Depending on the way you hold the Remote Transmitter, the
maximum range may vary. For consistent results at longer ranges,
hold the Remote Transmitter in a vertical position away from
your body and above your head.Terrain, weather, vegetation,
transmission from other radio devices, and other factors will affect
the maximum range.
1
2
3
4
5
6
7
8

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Key Definitions
RemoteTransmitter:Transmits the radio signal to the Collar Receiver. It is waterproof and can be
submerged in water.
Transmitter Indicator Light: Indicates that a button is pressed and also serves as a low-battery
indicator.
Intensity Dial: Provides multiple levels of Stimulation so you can match the correction to your dog’s
temperament.
Upper Button:This button is factory-set to deliver Audible Tone for one second, then Continuous
Stimulation set by the Intensity Dial.
Lower Button:This button is factory-set to deliver a momentary “Nick” Stimulation.
Side Button:This button is factory-set to deliver an Audible Tone only.
Collar Receiver:Receives the radio signal from the RemoteTransmitter. It is waterproof and can be
submerged in water.
On/Off Button: Momentarily pressing and holding this button turns the Collar Receiver on and off.
Contact Points:The contacts through which the Collar Receiver delivers Stimulation.
Receiver Indicator Light: Indicates when the Collar Receiver has been turned on or off and also
serves as a low-battery indicator.
Charging Jacks: For connecting the charger. Although the Collar Receiver and RemoteTransmitter
are waterproof without the charger covers, keep the covers in place when not charging to keep debris
out of the openings.
Continuous Stimulation:You control both when and how long Stimulation is delivered to your dog
through the Collar Receiver’s Contact Points.When a Continuous Stimulation button is pressed for
8 seconds or more, the Remote Transmitter will “time-out.”The button will need to be released and
pressed again before additional Stimulation can be delivered.
Momentary (Nick) Stimulation:When a button is programmed for Momentary Stimulation,
stimulation is delivered for 5/100 of a second, regardless of how long the button is pressed.
AudibleTone: Use an Audible Tone with a Stimulation to stop unwanted behaiviours.Timing is critical.The
AudibleTone followed by the Stimulation should occur during or immediately after the unwanted behaviour.
Once your dog associates the Audible Tone with the Stimulation, you will only need to use the AudibleTone.
Charging Jack
(With Cover)
Receiver
Indicator
Light
Contact Points
On/Off
Button
Collar Receiver
Remote Transmitter
Transmitter
Indicator Light
Intensity
Dial
Transmitter
Antenna
Upper
Button
Lower
Button
Side
Button
Charging
Jack
(With Cover)

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Operating Guide
Prepare the Remote Transmitter
Charge the Remote Transmitter
1. Lift the rubber cover protecting the
Remote Transmitter Charging Jack.
2. Connect one of the charger
connectors to the Remote
Transmitter Charging Jack.
3. Plug the charger into a standard wall
outlet.
4. Charge the Remote Transmitter for
24 hours for the first charge.
Recharges take only 12 hours.
Note:The Transmitter Indicator Light
will flash after 12 hours of charging. For
the first charge, continue to charge the
RemoteTransmitter for an additional
12 hours.
5. When charging is completed, replace
the rubber cover.
Charger
connector placed
in the Remote
Transmitter
Charging Jack
Note: Approximate battery life between charges is 40 to 60 hours, depending on frequency of use.
Transmitter Indicator Light
Remote Transmitter Function Indicator Light Response
Continuous Stimulation or Audible Tone Only
button pressed
Solid in color
Momentary (Nick) Stimulation button pressed Single flash
Low battery – Any button pressed Flashes continuously
Step
1

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Prepare the Collar Receiver
Charge the Collar Receiver
1. Lift the rubber cover protecting
the Collar Receiver Charging Jack.
2. Connect one of the charger
connectors to the Collar Receiver
Charging Jack.
3. Plug the charger into a standard
wall outlet.
4. Charge the Collar Receiver for
24 hours for the first charge.
Recharges take only 12 hours.
Note:The Receiver Indicator Light
will flash after 12 hours of charging.
For the first charge, continue to charge
the Collar Receiver for an additional
12 hours.
5.When charging is completed,
replace the rubber cover.
Charger connector
placed in Collar Receiver
Charging Jack
To Turn the Collar Receiver On:
1. Press and hold the On/Off Button until
the Receiver Indicator Light comes on
and the Collar Receiver beeps 5 times.
2. Release the On/Off Button.
The Receiver Indicator Light will flash
until the Collar Receiver is turned off.The
flashing light indicates the Collar Receiver
is ready to receive a radio signal from the
Remote Transmitter.
On/Off Button
To Turn the Collar Receiver Off:
1. Press and hold the On/Off Button until the Receiver Indicator Light comes on and
the Collar Receiver beeps 2 times.
2. Release the On/Off Button.
To extend the life between charging cycles, turn the Collar Receiver off when it is not in
use. Approximate battery life between charges is 20 hours, depending on frequency of use.
Step
2

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Receiver Indicator Light
Operational Mode LED
Color LED Function Battery Status Speaker Function
Unit is turned on
via On/Off Button
Green LED is solid in color during
beep sequence
Good or
Low
Beeps 5 times
Unit is turned off
via On/Off Button
Green LED is solid in color during
beep sequence
Good Beeps 2 times
Unit is turned off
via On/Off Button
Red LED is solid in color during
beep sequence
Low Beeps 2 times
Unit is on Green LED flashes once per second Good N/A
Unit is on Red LED flashes once per second Low N/A
Unit is delivering
continuous or rising
stimulation
Red LED is solid in color for as
long as button is pressed
Good or
Low
N/A
Unit is delivering
momentary
stimulation
Red LED will quickly flash once
no matter how long button
is pressed
Good or
Low
N/A
Unit is delivering
tone
N/A N/A Good or
Low
Unit will beep
for as long as
button is pressed
Unit is charging
< 12 hours
Red LED is solid
Unit is charging
> 12 hours
Green LED is flashing once per
second
Rechargeable Batteries
• The rechargeable Nickel Metal Hydride (NiMH) batteries are not memory sensitive
and do not require depletion before charging.
• The batteries come partially charged from the factory, but will require a full charge
(24 hours) before the first use.
• Remember - Always keep batteries away from flame.
• When storing the unit for long periods, remember to regularly give batteries a full
charge (12 hours). This should be done once every 4 to 6 weeks.
• Excessive overcharging can shorten battery life. After initial charge, never leave the
battery plugged in for more than 12 hours.
• If your equipment has not been charged for an extended period, you may experience
a decrease in battery life the first few uses. Afterwards, the battery life will return to
previous capacity levels.
•You should expect hundreds of recharge cycles from your batteries. However, all
rechargeable batteries lose capacity over time relative to the number of recharge cycles
they experience. This is normal. If your operating time drops to half of the original life,
contact the Customer Care Centre to purchase a new battery.
• The batteries should last for a period of 3-5 years.When a battery needs replacement,
you can order a new pack by contacting our Customer Care Centre. Please do not open
the Collar Receiver or Remote Transmitter until you have received the replacement.

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Fit the Collar Receiver
Important:The proper fit and placement of the Collar Receiver is important
for effective training.The Contact Points must have direct contact with your
dog’s skin.
To ensure a proper fit, follow these steps:
1.With your dog standing (3A), centre the Collar Receiver where the
Contact Points are underneath your dog’s neck, touching the skin
(3B). If your dog has a long or thick coat, trim the hair around the
Contact Points to ensure consistent contact.
2.The Collar Receiver should fit snugly, yet loose enough to allow
one finger to fit between the strap and your dog’s neck (3C).
3A
3. Allow your dog to wear the collar for several minutes,
and then recheck the fit. Check the fit again as your dog
becomes more comfortable wearing the Collar Receiver.
3B
Care and Cleaning
To ensure the effectiveness of this product and
the comfort and safety of your dog, check the
fit of his collar frequently.This Guide describes
proper collar fitting. If you notice that your dog
is experiencing skin irritation, discontinue use of
the collar for a few days. If the condition persists
beyond 48 hours, see your veterinarian.
3C
To prevent skin irritation from occurring:
• The Collar Receiver should not be worn for more than 8 hours out of every 24-hour
period.
•Your dog’s neck and the Contact Points must be washed weekly with a washcloth and
mild hand soap, then rinsed thoroughly.
Step
3

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Find the Best Stimulation Level
for Your Dog
Important: Always start at the lowest level and work your way up.
The Remote Trainer has 8 different Stimulation Levels.This allows you to choose the
Stimulation that is best for your dog.
Once you have placed the Collar Receiver on your dog, it is time to find the Stimulation
Level that is best for him.This is called the Recognition Level.
A slight change in your dog’s behaviour, such as looking around in curiosity, scratching
at his collar, or flicking his ears, indicates the Recognition Level that is best for him.
Follow the steps below to find your dog’s Recognition Level:
1. Starting at Level 1 on the Intensity Dial, press the Upper Button continuously for 1
to 2 seconds.
2. If your dog shows no reaction, repeat the Stimulation level several times before
moving up to the next level.
3.YOUR DOG SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING
STIMULATION. IF THIS HAPPENS,THE STIMULATION LEVEL IS TOO
HIGH ANDYOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND
REPEAT THE PROCESS.
4. Move up through the Stimulation levels until your dog reliably responds to the
Stimulation.
5. If your dog continues to show no response at Level 8, check the fit of the Collar
Receiver. If your dog has long or thick hair, replace the Contact Points with the longer
set.Then go back to step 1 and repeat the process. If this still does not yield any
results, your dog’s hair will need to be trimmed around the Contact Points.
If all of these steps have been done and your dog continues to show no reaction to the
Stimulation, see the “Test Light Instructions” section.
If after completing all of these steps your dog still does not indicate he is feeling the
Stimulation, please contact Customer Care Centre or visit our website at
www.sportdog.com.
Step
4

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Program the Remote Transmitter
Note:The Transmitter is factory set to Mode 1. The Mode of the Remote Transmitter can be
changed to fit your type or style of training.
To change the Mode:
1. Referring to the table below, adjust the Intensity Dial
to the Mode you want to use.
2.Turn the Remote Transmitter over.
3.
With a pen or paperclip, depress and release the
Mode button.When the Mode button is pressed, the
Transmitter Indicator Light will be solid in color.When
it is released, it will flash the Mode selected.
For example, if Mode 5 is desired, adjust the Intensity
Dial to Level 5. Once the Mode button has been
depressed, the Transmitter Indicator Light will be solid, and once the Mode button is
released, the Transmitter Indicator Light will flash five times.
Note: Continuous Stimulation will transmit for no more than eight continuous seconds no matter
how long the button is pressed.To reactivate, release and repress the button.
Mode UPPER BUTTON
FUNCTION
LOWER BUTTON
FUNCTION SIDE BUTTON FUNCTION
# OF
DOGS
1Audible Tone 1 second
then Continuous
Stimulation set by Dial
Nick Audible Tone only 1
2Audible Tone 1 second
then Continuous
Stimulation set by Dial
Audible Tone 1 second
then Continuous
Stimulation set 2 levels
higher than Dial
Audible Tone only 1
3Audible Tone 1 second
then Continuous
Stimulation set by Dial
Audible Tone 1 second
then Continuous
Stimulation Level 8
Audible Tone only 1
4Audible Tone 1 second
then High Continuous
Stimulation set by Dial
Audible Tone 1 second
then Low Continuous
Stimulation set by Dial
Audible Tone only 1
5DOG #1
Audible Tone only DOG #2 Audible Tone only DOG #3 Audible Tone only 3
6
DOG #1
Audible Tone 1 second
then Low Continuous
Stimulation set by Dial
DOG #2
Audible Tone 1 second
then Low Continuous
Stimulation set by Dial
DOG #3
Audible Tone 1 second
then Low Continuous
Stimulation set by Dial
3
7
DOG #1
Audible Tone 1 second
then High Continuous
Stimulation set by Dial
DOG #2
Audible Tone 1 second
then High Continuous
Stimulation set by Dial
DOG #3
Audible Tone 1 second
then High Continuous
Stimulation set by Dial
3
8
DOG #1
Nick DOG #2 Nick DOG #3 Nick
3
Note: In Mode 4, 6 or 7, the “high” and “low” ends of reading on Intensity Dial are within the
level set by the Intensity Dial. For example, if the Intensity Dial is set to 4, the Upper Button
will deliver Stimulation lower than level 5, and the Lower Button will deliver Stimulation higher
than level 3, but the Upper Button will deliver stronger Stimulation than the Lower Button.
Step
5

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Reset the Collar Receiver
To reset the Collar Receiver to work with a new Remote Transmitter or to reprogram a
new Collar Receiver to work with your existing Remote Transmitter:
1.Turn the Collar Receiver off.
2. Press and hold the On/Off Button.The Receiver Indicator Light will come on, then
turn off after 4-5 seconds. If the On/Off Button is released too early, the Receiver
Indicator Light will begin flashing as normal. If this occurs, start over and repeat the
process.
3. After the Receiver Indicator Light has turned off, release the On/Off Button.
4. Press and hold the Upper Button on the Remote Transmitter until the Receiver
Indicator Light flashes 5 times.You may need to hold both units 0.5-1m from each
other before this occurs. Once the Receiver Indicator Light has flashed 5 times, the
Collar Receiver has been reset and will begin flashing as normal. If the Receiver
Indicator Light does not flash 5 times, start over and repeat the process.
_____________________________________________________________
Program the Collar Receiver for Two or
Three-Dog Operation
With the Transmitter set to Mode 5, 6, 7 or 8, SportDOG®Collar Receivers can be
set to respond to the upper, lower, or side Remote Transmitter buttons. SportDOG
Add-A-Dog®receiver(s) must be purchased to train additional dogs.
1. Program the Remote Transmitter to Mode 5, 6, 7 or 8.
2. Program the first Collar Receiver.
A. Turn the Collar Receiver off.
B. Press and hold the On/Off Button.The Receiver Indicator Light will come on,
then turn off in 4-5 seconds. If the On/Off Button is released too early, the Receiver
Indicator Light will begin its normal flashing. If this occurs, start over and repeat the
process.
C. After the Receiver Indicator Light has turned off, release the On/Off Button.
D. Press and hold the Upper Button on the Remote Transmitter until the Receiver
Indicator Light flashes 5 times.You may need to hold both units 0.5-1m from each
other. If the Receiver Indicator Light does not flash 5 times, start over and repeat the
process.
3. Program the second Collar Receiver using A. through D. above, but using the Lower
Button in place of the Upper Button.
4. Program the third Collar Receiver using A. through D. above, but using the Side
Button in place of the Upper Button.
Step
6
Step
7

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Training Guide
General Tips
Important:The following training instructions were written to be used with the Remote
Transmitter programmed to modes 1 through 4
• Eliminate one misbehaviour or teach one obedience command at a time. If you move too fast
with the training, your dog may become confused.
• Be consistent. Give your dog an Audible Tone or Stimulation with each misbehaviour.
• Do not over-correct your dog. Use as few Stimulations as possible to train your dog.
• Unless you can supervise him, it is recommended that you restrict your dog from situations in
which he has a history of misbehaving. However, setting up a situation as a training session can
dramatically improve your chances of success.
• If your dog reacts to the training by hiding or acting fearful, redirect his attention to a simple and
appropriate behaviour such as the “Sit” command.
• Never use the Remote Trainer to correct or eliminate any form of aggressive behaviour. If you
are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.
• The objective is to train your dog to respond to your spoken command and the Audible Tone
from the receiver in normal circumstances. After proper training, the use of Stimulation should
only be necessary if your dog repeats unwanted behaviour.

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Teaching Basic Obedience
Note: Keep your dog close to you while teaching the “Sit” command.
The “Sit” Command
1. Put a separate, non-metallic collar on your dog’s neck ABOVE the Collar Receiver, and attach a
3 metre lead. Note: Be sure the extra collar does not put pressure on the Contact Points.
2. Hold your lead and Remote Transmitter in one hand. Press and hold the Side Button to send
an Audible Tone to your dog while saying “Sit” and if necessary using your free hand to guide
your dog into a “Sit” position. Release the Side Button immediately when your dog sits. Repeat
this several times.
3. If your dog sits reliably on receiving the Audible Tone and the spoken “Sit” command, then
training is complete. Release your dog from the “Sit” position and praise him. If not, move on
to Step 4.
4. Hold the lead and Remote Transmitter in one hand. Press and hold the Upper Button to send
an Audible Tone and Stimulation to your dog while saying “Sit” and if necessary using your free
hand to guide your dog into the “Sit” position. Release the Upper Button immediately when
your dog sits. Repeat this several times.
5. If your dog now sits reliably on receiving an Audible Tone and Stimulation with the spoken
“Sit” command, he may now be ready to respond without Stimulation.Take a play break and
then go back and repeat from Step 2 with Audible Tone only.

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The “Come” Command
1. Put a separate, non-metallic collar on your
dog’s neck ABOVE the Collar Receiver, and
attach a 3 metre lead. Note: Be sure the extra
collar does not put pressure on the Contact Points.
2. Hold your lead in one hand and the Remote
Transmitter in the other.
3.Wait for your dog to walk away from you.
4. Press and hold the Side Button to send
an Audible Tone to your dog while saying
“Come” and if necessary use the lead to guide
your dog toward you.
5. Immediately release the Side Button as soon
as your dog steps toward you, and praise him
enthusiastically.
6. Quickly move backwards as your dog begins
to come toward you, praising him the entire
time. Stop moving backwards and praise your
dog when he returns to you.
7. Repeat steps 3 to 6 several times.
8.
If your dog comes to you reliably on receiving the
Audible Tone and the spoken “Come” command,
then training is complete. Release your dog and
praise him. If not, move on to Step 9.
9.Wait for your dog to walk away from you. Using the Recognition
Level for your dog, press and hold the Upper Button to send an
Audible Tone and Stimulation to your dog while saying “Come”
and if necessary use the lead to guide your dog toward you.
10. Immediately release the Upper Button as soon as your dog
steps toward you, and praise him enthusiastically.
11. Quickly move backwards as your dog begins to come toward
you, praising him the entire time. Stop moving backwards and
praise your dog when he returns to you.
12. Repeat steps 9 to 11 several times.
13. If your dog now comes to you reliably on receiving the
Audible Tone and Stimulation with the spoken “Come” command, he may now be ready to
respond without Stimulation.Take a play break and then go back and repeat from Step 3 with
Audible Tone only.

www.sportdog.com 15
The “Stay” Command
1. Put a separate, non-metallic collar on your dog’s neck ABOVE the Collar Receiver, and attach a
3 metre lead. Note: Be sure the extra collar does not put pressure on the Contact Points.
2.Visibly identify where you want your dog to sit by placing his bed or a large piece of cloth on the
ground.
3. Put your dog on his bed. Hold your lead in one hand and the Remote Transmitter in the other.
4. Staying at approximately 1 metre, walk around the perimeter of the bed. Do not say anything to
your dog.
5. If your dog tries to leave the bed, press and hold the Side Button to send an Audible Tone to
your dog while saying “Stay” and if necessary guide your dog back to his bed.
6. Immediately release the Side Button as soon as your dog returns to his bed, and praise him
enthusiastically.
7. Once your dog has settled, release him and play calmly.
8. Repeat steps 3 to 7 several times.
9. If your dog stays reliably on receiving the Audible Tone and the spoken “Stay” command, then
training is complete. Release your dog and praise him. If not, move on to Step 10.
10. Put your dog on his bed and walk around the perimeter of the bed as before.
11.Wait for your dog to try to leave the bed. Using the Recognition Level for your dog, press
and hold the Upper Button to send an Audible Tone and Stimulation to your dog while saying
“Stay” and if necessary guide your dog back to his bed.
12. Immediately release the Upper Button as soon as your dog returns to his bed, and praise him
enthusiastically.
13. Once your dog has settled, release him and play calmly.
14. Repeat steps 10 to 13 several times.
15. If your dog stays reliably on receiving the Audible Tone and Stimulation with the spoken
“Stay” command, he may now be ready to respond without Stimulation.Take a play break and
then go back and repeat from Step 3 with Audible Tone only.

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Eliminating Unwanted Behaviour
Jumping Up
Dogs typically jump up to get attention. If you do not want your dog to jump on you, then friends
or members of the family should not encourage this behaviour.That means every time your
dog jumps on someone, he should be reprimanded or redirected to an alternate and acceptable
behaviour, for which he can receive praise.
Note: It is best if your dog first understands the “Sit” command.
1. Choose the Stimulation Level one step higher
than your dog’s Recognition Level.
2. As soon as your dog lifts his paws off the
ground to jump on you, press and hold the
Upper Button to send an Audible Tone and
Stimulation and give the command “Sit.”
3. Release the Upper Button immediately once
your dog is sitting, and verbally praise him.
4. Practice this exercise in several different areas
and use different people for distractions.

www.sportdog.com 17
Digging
It is important to first understand why your dog is digging. Many dogs, such as terriers, were bred
to flush out prey, and digging is very innate to them. Other dogs may be digging to find a cool
spot to lie down, or simply out of boredom.Your dog may no longer have the desire to dig if he is
provided with the following:
• A cool, shaded area in which to lie down, and plenty of water.
• An alternate activity, such as a favorite toy.
• Plenty of play, exercise, and attention.
• A garden free from rodents or prey that he may be trying to flush out.
1. Choose the Stimulation Level one step higher than your dog’s Recognition Level.
2. Place the Collar Receiver on your dog and wait at least 10 minutes before placing him in
the garden. No other people or dogs should be in the garden, as you do not want your dog
to associate the Stimulation with anything other than his digging.Your dog must be securely
fenced in or contained during training.
3. From a window or area where your dog cannot see you, wait until your dog begins to dig.
4.While your dog digs, press and hold the Upper Button to send an Audible Tone and
Stimulation. Release the button immediately when he stops digging.
5. Continue to watch your dog, as he may choose another area to dig.
6. Do not allow your dog in the garden unsupervised until he has completely stopped digging.

18 www.sportdog.com
Chasing
Chasing is an instinctive behaviour stimulated by moving objects. Some dogs have a particularly
strong desire to chase that can put them in harm’s way and leave you helpless. Never allow your
dog off the lead or out of a contained area until he has learned the “Come” command, regardless
of the distraction. Be consistent and correct your dog every time he chases something.
1. It is vitally important that you and your dog remain safe while carrying out this training.Your
dog should be on a strong lead, long enough for him to attempt to chase an object, but short
enough for him not to reach a road or other unsafe area.You must also be physically strong
enough to restrain your dog when he tries to chase.
2. Choose the Stimulation Level one step higher than your dog’s Recognition Level.
3. Set up a scenario where your dog is enticed to chase an object. Common items could be cars,
motorcycles, bicycles, etc. (do not use toys).
4.When the object passes in front of your dog, make sure to hold the lead with a firm grip. As
soon as your dog begins to chase the object, give the “Come” command and press and hold
the Upper Button to send an Audible Tone and Stimulation until he stops. If he fails to stop,
restrain him with the lead before he reaches danger.
5.When your dog stops chasing the object, immediately release the Upper Button, walk backwards
and give the command “Come.” Praise your dog as he comes to you.
6. Repeat the process until your dog responds consistently to the “Come” command.
____________________________________________________________________
Excessive Barking
Barking is an instinctive behaviour for dogs. It is impossible to keep your dog from barking
entirely, but you can teach him to be quiet when you give him a command.
Note:This will only be effective when you are at home with your dog.
1. Choose your dog’s Recognition Level.
2. Put your dog in a situation that will tempt him to bark.
3.When your dog begins to bark, press and hold the Upper Button to send an Audible Tone and
Stimulation and give him the command “Quiet.”
4. Release the Upper Button immediately once your dog stops barking and praise him.
5. Practice this exercise in different areas using different situations that would cause your dog to
bark.

www.sportdog.com 19
Frequently Asked Questions
Is the Stimulation safe for
my dog?
While the Stimulation is unpleasant, it is harmless to your
dog. Electronic training devices require interaction and
training from the owner to achieve desired results.
How old does a dog have to
be before using the
SportTrainer®500?
Your dog should be at least 6 months old and over 3.6 kg
in weight.
Once my dog is trained and has
been obeying my commands,
will he have to continue to wear
the Collar Receiver?
Probably not. He may need to wear the Collar Receiver
from time to time for reinforcement.
Is the Collar Receiver
waterproof?
Yes. If the rechargeable battery pack ever needs to be
replaced, make sure the o-ring and o-ring groove are free
from dirt and debris.
Can I use the SportTrainer 500
with more than one dog?
Yes, SportDOG®Add-A-Dog®Collar Receivers must be
purchased and the Remote Transmitter must be changed
to Mode 5, 6, 7 or 8.
Can I use the SportTrainer 500
on aggressive dogs?
We do not recommend any of our products to be used on
aggressive dogs.We recommend you contact your local
veterinarian or professional trainer to determine if your
dog might be aggressive.
Will I get exactly 500 metres of
range with the SportTrainer
500?
The range you get with your SportTrainer 500 will
vary according to terrain, weather, vegetation, as well
as transmission from other radio devices.To get the
maximum amount of range, please refer to “How the
System Works” section of this guide.
How long can I continuously
deliver Stimulation to my dog?
The maximum amount of time you can press the
Continuous Stimulation Button and deliver Stimulation
to your dog continuously is 8 seconds. After eight
seconds, the Remote Transmitter will time-out, and the
Continuous Stimulation Button must be released and
pressed again.
What do I do if my dog’s neck
becomes red and irritated?
This condition is due to the Contact Points irritating the
skin. Discontinue use of the Collar Receiver for a few
days. If the condition persists beyond 48 hours, see your
veterinarian. Once the skin returns to normal, replace
Collar Receiver, and monitor the skin condition closely.

20 www.sportdog.com
Troubleshooting
The answers to these questions should help you solve any problem you have with this system. If
they do not, please contact the Customer Care Centre or visit our website at
www.sportdog.com.
My dog is not responding when
I press a button.
• Check to see if the Collar Receiver has been turned on.
• If your range has reduced from the first time you have
used it, please check to see if the battery is low in either
the Remote Transmitter or Collar Receiver.
• Many factors can impact the range you have with the
SportTrainer®500. For a list of these factors, please refer
to “How the System Works”.
•You can verify the Collar Receiver is delivering
Stimulation to your dog by placing the test light,
enclosed in your kit, on the Collar Receiver. Please refer
to the “Test Light Instructions” Section for details.
• Increase the Intensity Dial. Refer to “Find the Best
Stimulation Level ForYour Dog” for more information.
• Make sure the Collar Receiver’s Contact Points are
placed snugly against your dog’s skin. Refer to “Fit the
Collar Receiver” for more information.
• If you notice your operating time dropping to about half
the original time, your Collar Receiver battery needs
to be replaced. Contact the Customer Care Centre to
purchase a new one.
The Collar Receiver will not
turn on.
• Make sure the Collar Receiver has been charged. For the
initial charge, be sure to charge it for 24 hours. Future
charges only take 12 hours.
The Collar Receiver is not
responding to the Remote
Transmitter.
• Verify the Collar Receiver has been turned on. Refer to
“Turning the Collar Receiver On and Off”.
• Refer to “Reset the Collar Receiver.”