SRAM RockShox Super Deluxe R User manual

GEN.0000000005131 Rev A
© 2016 SRAM, LLC
Service Manual
2017 Super Deluxe™
50/200 Hour Service

SRAM LLC WARRANTY
EXTENT OF LIMITED WARRANTY
Except as otherwise set forth herein, SRAM warrants its products to be free from defects in materials or workmanship for a period of two years after
original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the
retailer where the bicycle or the SRAM component was purchased. Original proof of purchase is required. Except as described herein, SRAM makes
no other warranties, guaranties, or representations of any type (express or implied), and all warranties (including any implied warranties of
reasonable care, merchantibility, or fitness for a particular purpose) are hereby disclaimed.
LOCAL LAW
This warranty statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state (USA), from
province to province (Canada), and from country to country elsewhere in the world.
To the extent that this warranty statement is inconsistent with the local law, this warranty shall be deemed modified to be consistent with such law,
under such local law, certain disclaimers and limitations of this warranty statement may apply to the customer. For example, some states in the United
States of America, as well as some governments outside of the United States (including provinces in Canada) may:
a. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer
(e.g. United Kingdom).
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations.
For Australian customers:
This SRAM limited warranty is provided in Australia by SRAM LLC, 1000 W. Fulton Market, 4th Floor, Chicago, IL, 60607, USA. To make a warranty claim
please contact the retailer from whom you purchased this SRAM product. Alternatively, you may make a claim by contacting SRAM Australia, 6 Marco
Court, Rowville 3178, Australia. For valid claims SRAM will, at its option, either repair or replace your SRAM product. Any expenses incurred in making
the warranty claim are your responsibility. The benefits given by this warranty are additional to other rights and remedies that you may have under
laws relating to our products. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
LIMITATIONS OF LIABILITY
To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall SRAM or its third party
suppliers be liable for direct, indirect, special, incidental, or consequential damages.
LIMITATIONS OF WARRANTY
This warranty does not apply to products that have been incorrectly installed and/or adjusted according to the respective SRAM user manual. The
SRAM user manuals can be found online at sram.com, rockshox.com, avidbike.com, truvativ.com, or zipp.com.
This warranty does not apply to damage to the product caused by a crash, impact, abuse of the product, non-compliance with manufacturers
specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.
This warranty does not apply when the product has been modified, including, but not limited to any attempt to open or repair any electronic and
electronic related components, including the motor, controller, battery packs, wiring harnesses, switches, and chargers.
This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service
according to SRAM recommendations and/or riding or installation in conditions or applications other than recommended.
Wear and tear parts are identified as:
• Dust seals
• Bushings
• Air sealing o-rings
• Glide rings
• Rubber moving parts
• Foam rings
• Rear shock mounting hardware
and main seals
• Upper tubes (stanchions)
• Stripped threads/bolts
(aluminium, titanium, magnesium
or steel)
• Brake sleeves
• Brake pads
• Chains
• Sprockets
• Cassettes
• Shifter and brake cables (inner
and outer)
• Handlebar grips
• Shifter grips
• Jockey wheels
• Disc brake rotors
• Wheel braking surfaces
• Bottomout pads
• Bearings
• Bearing races
• Pawls
• Transmission gears
• Spokes
• Free hubs
• Aero bar pads
• Corrosion
• Tools
• Motors
• Batteries
Notwithstanding anything else set forth herein, the battery pack and charger warranty does not include damage from power surges, use of improper
charger, improper maintenance, or such other misuse.
This warranty shall not cover damages caused by the use of parts of dierent manufacturers.
This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/or authorised by SRAM for use with SRAM
components.
This warranty shall not cover damages resulting from commercial (rental) use.

SAFETY FIRST!
We care about YOU. Please, always wear your safety glasses and
protective gloves when servicing RockShox® products.
Protect yourself! Wear your safety gear!

TABLE OF CONTENTS
EXPLODED VIEW .................................................................................................................................................................................................5
GETTING STARTED..............................................................................................................................................................................................6
RECOMMENDED SERVICE INTERVALS....................................................................................................................................................................................................6
RECORD YOUR SETTINGS............................................................................................................................................................................................................................6
TORQUE VALUES.............................................................................................................................................................................................................................................6
ROCKSHOX® SUSPENSION SERVICE..............................................................................................................................................................7
MOUNTING HARDWARE AND BUSHING SERVICE..............................................................................................................................................................................7
PARTS, TOOLS, AND SUPPLIES FOR MOUNTING AND BUSHING SERVICE...............................................................................................................................7
MOUNTING HARDWARE REMOVAL..........................................................................................................................................................................................................8
EYELET BUSHING REPLACEMENT ..........................................................................................................................................................................................................10
SUPER DELUXE™ SERVICE................................................................................................................................................................................11
PARTS, TOOLS AND SUPPLIES FOR SERVICE ...................................................................................................................................................................................... 11
50/200 Hour Service
AIR CAN REMOVAL........................................................................................................................................................................................................................................ 12
AIR CAN SERVICE.......................................................................................................................................................................................................................................... 15
200 Hour Service
IFP RESERVOIR SERVICE............................................................................................................................................................................................................................. 19
DAMPER BODY SERVICE............................................................................................................................................................................................................................ 23
PISTON SERVICE........................................................................................................................................................................................................................................... 24
SHOCK ASSEMBLY AND BLEED.............................................................................................................................................................................................................. 27
50/200 Hour Service
AIR CAN INSTALLATION............................................................................................................................................................................................................................. 35
EYELET BUSHING AND MOUNTING HARDWARE INSTALLATION.......................................................................................................... 38
EYELET BUSHING INSTALLATION .......................................................................................................................................................................................................... 38
MOUNTING HARDWARE INSTALLATION.............................................................................................................................................................................................. 39

Exploded View
Damper Body Eyelet
Damper Body Bleed Screw
Compression Lever
Shaft Eyelet
Compression Assembly
Main Piston
Counter Measure™
IFP (Internal Floating Piston)
Damper Body
Bottom Out Washer
and O-ring
Seal Head / Air Piston
Reservoir Mount
Main Piston Nut
IFP Reservoir
IFP Bleed Screw
IFP Reservoir Cap
IFP Reservoir Valve Cap
Rebound Adjuster Knob
Air Can
Bushing

6Getting Started
Getting Started
Recommended Service Intervals
Regular service is required to keep your RockShox® product working at peak performance. Follow this maintenance schedule and install the service
parts included in each service kit that corresponds with the Service Hours Interval recommendation below. For spare part kit contents and details,
refer to the RockShox Spare Parts Catalog at sram.com/service.
Service Hours Interval Maintenance Benefit
Every ride Clean dirt from shock damper body
Extends wiper seal lifespan
Minimizes damage to shock damper body
Minimizes air can contamination
Every 50 Hours Perform air can service Reduces friction
Restores small bump sensitivity
Every 200 Hours Perform damper and spring service Extends suspension lifespan
Restores damping performance
Record Your Settings
Use the charts below to record your shock settings to return your shock to its pre-service settings. Record your service date to track
service intervals.
Service Hours
Interval Date of Service Air Pressure
Rebound setting - count the number
of clicks while turning the rebound
adjuster fully counter-clockwise.
50
100
150
200
Torque Values
Part Tool Torque
Air can (shaft eyelet) 13 mm crowfoot and strap wrench 4.5 N•m (40 in-lb)
Piston nut 12 mm socket wrench 4.5 N•m (40 in-lb)
Seal head/air piston 19 mm crowfoot 28 N•m (248 in-lb)

7RockShox® Suspension Service
RockShox® Suspension Service
We recommend that you have your RockShox suspension serviced by a qualified bicycle mechanic. Servicing RockShox suspension requires
knowledge of suspension components, as well as the use of specialized tools and lubricants/fluids.
Visit sram.com/service for the latest RockShox Spare Parts catalg and technical information. For order information, please contact your local SRAM®
distributor or dealer.
For recycling and environmental compliance information, please visit sram.com.
Information contained in this publication is subject to change at any time without prior notice. Your product's appearance may differ from the pictures
contained in this publication.
Mounting Hardware and Bushing Service
Prior to servicing the rear shock, remove it from the bicycle frame according to the bicycle manufacturer's instructions. Once the shock is removed
from the bicycle, remove the mounting hardware before performing any service. Replace bushings as needed.
Parts, Tools, and Supplies for Mounting and Bushing Service
Parts
• Replacement bushings
Safety and Protection Supplies
• Safety glasses
• Nitrile gloves
• Apron
• Clean, lint-free rags
RockShox Tools
• RockShox 1/2" x 1/2" rear shock bushing removal/installation tool
Lubricants and Fluids
• RockShox Dynamic Seal Grease
Common Tools
• Bench vise with aluminum soft jaws
• 13 mm open end wrench
• Adjustable wrench
SAFETY INSTRUCTIONS
Always wear safety glasses and nitrile gloves when working with bicycle grease.

8Mounting Hardware Removal
Mounting Hardware Removal
NOTICE
To prevent damage to the shock use aluminum soft jaws and position the eyelet in the vise so that the adjustment knobs are clear of the vise jaws.
Some mounting hardware is easily removed using only your fingers.
Try to remove the end spacers with your fingernail or small screwdriver,
then push the bushing pin out of the bushing. If this works, continue to
the next section.
If you are unable to remove the mounting hardware using your fingers,
use the RockShox® rear shock bushing removal/installation tool.
Thread the small end of the push pin onto the threaded rod until the
rod is flush or slightly protrudes from the hex-shaped end of the
push pin.
Insert the threaded rod through the shaft eyelet until the push pin rests
against the bushing pin.
Thread the large, open end of the catcher along the rod until it rests on
the end spacer.
Rear shock bushing removal/installation tool
Catcher
Threaded rod
Push pin
1
2

9Mounting Hardware Removal
Hold the catcher secure with a 13 mm open end or adjustable wrench.
NOTICE
Do not scratch the air can as you turn the wrench.
Use a second 13 mm wrench to thread the push pin along the rod until
it stops against the end spacer.
Unthread the push pin from the threaded rod to remove the end spacer
and the bushing pin if it slides out easily.
If the bushing pin did not remove easily, unthread the push pin from
the threaded rod to remove the end spacer, then reinstall the push pin
onto the threaded rod.
Thread the large, open end of the catcher along the rod until it rests
against the shaft eyelet.
Use a 13 mm wrench to thread the push pin along the rod until it stops
against the eyelet shaft.
Unthread the push pin from the threaded rod to remove the bushing
pin.
Unthread the catcher from the threaded rod.
Remove the end spacer and bushing pin from the tool.
Repeat steps 2-5 for the damper eyelet.
Set the mounting hardware aside until you have finished servicing
the shock.
3
13 mm 13 mm
4
13 mm 13 mm
5

10Eyelet Bushing Replacement
Eyelet Bushing Replacement
To replace damaged or worn out bushings, use the RockShox® rear shock bushing removal/installation tool.
Insert the threaded rod through the shaft eyelet until the base of the
push pin rests against the bushing.
Thread the large, open end of the catcher onto the rod until it rests on
the eyelet.
Hold the catcher secure with a 13 mm open end or adjustable wrench.
Use a second 13 mm wrench to thread the push pin along the rod until
the push pin pushes the eyelet bushing out of the eyelet.
Unthread the catcher from the threaded rod. Remove the tool from the
shaft eyelet and discard the bushing.
Repeat steps 1-3 for the damper body eyelet.
Set the RockShox rear shock bushing removal/installation tool aside
until you have finished servicing your shock.
1
13 mm 13 mm
2
3

11Super Deluxe™ Service
Super Deluxe™ Service
Prior to servicing your rear shock, remove it from the bicycle frame according to the bicycle manufacturer's instructions. Once the shock is removed
from the bicycle, remove the mounting hardware before performing any service (see the Mounting Hardware And Bushing Service section).
Parts, Tools and Supplies for Service
Parts
• RockShox®Super Deluxe 50 or 200 Hour Service Kit
Safety and Protection Supplies
• Safety glasses
• Nitrile gloves
• Apron
• Clean, lint-free rags
Lubricants and Fluids
• Isopropyl alcohol
• RockShox Dynamic Seal Grease - Included in Service Kits
• Maxima® Maxum4 Extra 15w50 - Included in Service Kits
• RockShox 7wt suspension oil
• Loctite® Threadlocker Blue 242®
Bicycle Tools
• Schrader valve core tool
• High Pressure Shock Pump 600 psi
RockShox Tools
• RockShox Rear Shock Vise Block
• RockShox Air Valve Adapter Tool - Rear Shock
Common Tools
• Torque wrench
• 12 mm socket wrench
• Bench vise with aluminum soft jaws
• 13, 19, and 31 mm open end wrenches
• 13, 19, and 31 mm crowfoot sockets
• T10 TORX®wrench and bit socket
• Strap wrench
• Pick
• Pliers
• Metric caliper or small metric ruler
• Oil pan
⚠WARNING
Before disassembly or service of any air system, remove the air pressure from all air chambers and remove the air valve cores.
If your shock will not return to full extension, do not attempt to service or disassemble your shock. Attempting to service a shock that will not return to
full extension can cause severe and/or fatal injuries.
SAFETY INSTRUCTIONS
Always wear safety glasses and nitrile gloves when working with suspension fluid.
Place an oil pan on the floor underneath the area where you will be working on the shock.

12Air Can Removal
50/200 Hour Service Air Can Removal
NOTICE
When replacing seals and o-rings, use your fingers or a pick to remove
the seal or o-ring. Spray isopropyl alcohol on each part and clean with
a rag. Apply grease to the new seal or o-ring. Only use RockShox®
Dynamic Seal Grease when servicing RockShox shocks.
To prevent damage to the shock use aluminum soft jaws and position
the eyelet in the vise so that the adjustment knobs are clear of the
vise jaws.
Inspect each part for scratches. Do not scratch any sealing surfaces
when servicing your suspension. Scratches can cause leaks.
To record your adjustment settings, turn the rebound adjuster knob
counter-clockwise until it stops, while counting the number of detent
clicks. This will assist you with post-service set up.
RC3: Turn the compression lever to the unlocked position.
Record your air pressure setting to assist with post-service set up.
Remove the air valve cap by hand. Use a small hex wrench to lightly
depress the Schrader valve and slowly release all air pressure from the
air can.
⚠CAUTION - EYE HAZARD
Do not disassemble a pressurized shock, this can cause suspension
fluid or debris to forcefully eject from the shock. Wear safety glasses.
Slowly release the air from the air can to make sure the air is removed
from both chambers. Quickly releasing the air can trap air in the
negative chamber and cause the air can to forcefully eject from the
shock upon disassembly.
Use a Schrader valve core tool to remove and reinstall the valve core
from the valve body to make sure all air has been removed.
RC3
1
Schrader valve tool
2

13Air Can Removal
Clamp the shaft eyelet into a vise, with the shock
positioned horizontally.
Remove the sag indicator.
Insert a rag through the damper body eyelet to prevent the air can
from forcefully ejecting from the shock.
⚠CAUTION- EYE HAZARD
The air can may still have air pressure in the negative chamber, which
may cause the air can to forcefully eject from the shock upon
disassembly. Wear safety glasses.
3
4
5

14Air Can Removal
Use a strap wrench to remove the air can. Wrap the strap around the
section of the air can furthest from the shaft eyelet. Turn the wrench
counter-clockwise to unthread the air can.
NOTICE
Do not place the strap wrench on the air can decal.
Once it is completely unthreaded, slowly pull the air can along the
damper body to remove it and the Counter Measure™.
Remove the rag from the damper body eyelet.
Vacuum pressure will increase as you pull the air can along the
damper body, and will suddenly release when the air can is pulled
over the air piston.
Strap Wrench
6
Counter Measure

15Air Can Service
50/200 Hour Service Air Can Service
NOTICE
When replacing seals and o-rings, use your fingers or a pick to remove
the seal or o-ring. Spray isopropyl alcohol on each part and clean with
a rag. Apply grease to the new seal or o-ring. Only use RockShox®
Dynamic Seal Grease when servicing RockShox Super Deluxe™
rear shocks.
Inspect each part for scratches. Do not scratch any sealing surfaces
when servicing your suspension. Scratches can cause leaks.
Remove the o-ring on the outside of the air can.
Spray isopropyl alcohol on the air can threads and eyelet body threads
and clean them with a rag.
Install a new o-ring.
Remove the air can wiper seal located in the top groove.
1
2

16Air Can Service
Remove the backup ring from the second groove inside the air can.
Pierce and remove the quad seal from the bottom of the second
groove in the air can.
Spray isopropyl alcohol inside the air can and clean it with a rag.
Remove a glove and use your finger to inspect the inside and outside
of the air can for scratches, dents, or other surface deformations.
Replace the air can if it is scratched or damaged.
Install the quad seal by inserting one end into the deepest groove in
the air can, then push the remainder of the ring into the groove.
3
4
5
6

17Air Can Service
Install the backup ring by inserting one end into the air can, then push
the remainder of the ring into the can, so that it rests on top of the
quad seal.
Orient the new wiper seal step side up. Install it into the wiper seal
groove at the top of the air can.
Apply a thin layer of RockShox® Dynamic Seal Grease to the quad seal,
backup ring, and wiper seal.
Set the air can aside.
7
8
9

18Air Can Service
Remove the seal head/air piston seal and glide rings.
Spray isopropyl alcohol on the seal head/air piston and clean it
with a rag.
Install the thicker glide ring below the seal head/air piston seal, and the
thinnger glide ring above.
To continue with the 50 Hour Service go to Air Can Installation.
To continue with the 200 Hour Service go to IFP Reservoir Service.
10

19IFP Reservoir Service
200 Hour Service IFP Reservoir Service
NOTICE
When replacing seals and o-rings, use your fingers or a pick to remove
the seal or o-ring. Spray isopropyl alcohol on each part and clean with
a rag. Apply grease to the new seal or o-ring. Only use RockShox®
Dynamic Seal Grease when servicing RockShox shocks.
To prevent damage to the shock use aluminum soft jaws and position
the eyelet in the vise so that the adjustment knobs are clear of the
vise jaws.
Inspect each part for scratches. Do not scratch any sealing surfaces
when servicing your suspension. Scratches can cause leaks.
Clamp the shaft eyelet into the vise.
Use a Schrader valve tool to remove the IFP reservoir valve cap. Use a
small hex wrench or pick to depress the Schrader valve and release all
air pressure from the IFP reservoir.
Once the pressure has been released, depress the Schrader valve a
second time. If the Schrader valve is able to move, the shock has been
completely depressurized.
If the Schrader valve does not move at all, the shock is still
pressurized and will need to be sent to an authorized RockShox
service center for further service.
⚠CAUTION - EYE HAZARD
Verify all pressure is removed from the shock before proceeding.
Failure to do so can cause the damper body to separate from the shaft
eyelet at a high velocity. Wear safety glasses.
Do not remove the damper body bleed screw from the damper body
eyelet until instructed to do so. Removing the damper body bleed
screw while the shock is pressurized will result in fluid being forcefully
ejected from the bleed port. Wear safety glasses.
Use a Schrader valve tool to remove the Schrader valve core from the
IFP reservoir valve.
Do not discard the Schrader valve core.
1
2

20IFP Reservoir Service
Clamp the eyelet into the vise. Push the IFP reservoir cap into the
reservoir until it stops.
Remove the retaining ring from the IFP reservoir.
⚠CAUTION - EYE HAZARD
The retaining ring can eject rapidly as it is removed.
Wear safety glasses.
Do not scratch the inside of the IFP reservoir.
Remove the IFP reservoir cap from the IFP reservoir.
Remove the IFP reservoir cap o-ring.
Install a new o-ring.
3
4
5
6