Stanley K500 User manual

K500
Wood Pellet Stoves
INSTALLATION AND OPERATING INSTRUCTIONS
This appliance is hot while in operation and retains its heat for a long period of time after use.
Children, aged or infirm persons should be supervised at all times and should not be allowed to touch
the hot working surfaces while in use or until the appliance has thoroughly cooled.
When using the stove in situations where children, aged and/or infirm persons are present a fireguard
must be used to prevent accidental contact with the stove. The fireguard should be manufactured in
accordance with BS 8423:2002.

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TABLE OF CONTENTS
PAGE NO.
1. Setting the language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Stanley Pellet Stove Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. Important Operation/ Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
4. Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
5. Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..6
6. Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..7
7. Installing your Pellet Stove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
8. Flue / chimney installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..8
9. Electrical connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
10. Clearance to Combustibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
11. Ventilation & Combustion Air Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
12. Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
13. Using the pellet stove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
14. Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
15. Control and display panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
16. Selecting manual or automatic mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
17. Setting time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
18. Setting the sleep timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
19. Setting the programmer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
20. User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
21. Combustion settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
22. Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
23. Installing the casings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
23. Maintenance / glass cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
24. Weekly maintenance/cleaninfg the flueways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
25. Additional cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
26. Maintenance plan and Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
27. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
28. Exploded views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
29. Spare parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
30. Ignition logic flow diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
31. Shut down logic flow diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
32. Fixed timer program schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

STANLEY PELLET STOVE WARRANTY
CONDITIONS OF WARRANTY
Your Stanley pellet stove is guaranteed against any part that fails (under normal operating conditions) as detailed in the
following table with timelines specified from the date of installation of the appliance. If the unit is not installed within six
months of date of purchase, the warranty will commence six months from the date of purchase.
Warranty Period Parts Covered (Parts & Labour unless Stated)
Up to 1 Year • Refractory materials (supply only)
• Rope seals, glass seals and cement seals.(supply only)
• Surface Finish on Seno models.
• Burnpot / crucible.
• Ceramic glass is covered for Thermal breakage (supply only).
• Rust (if reported before installation)
• Aesthetic Damage (provided reported on date of receipt)
• Electrical components under normal operation.
Up to 2 Years • All external casings & enamel finishes (excluding impact damage or
damage caused by overfiring). Pictures of damage must be submitted to
WS Service Department.
All warranty claims must be reported to the Waterford Stanley Service Department and must be submitted with the prod-
uct serial number (located on the data plaque at the rear of the product), date of purchase, proof of purchase (if request-
ed) and details of the specific nature of the problem.
The warranty is given only to the original consumer/purchaser only and is non- transferable. The appliance must be
installed by a suitable qualified person and installed as per the requirements of the manual. Failure to comply with the
Installation requirements or Building Regulations will void your warranty. Waterford Stanley reserve the right to replace any
part due to manufacturing defect that fails within the warranty period under the terms of the warranty. The unit must be
used for normal domestic purposes only and in accordance with manufacturer's operation instructions.
LIMITS OF LIABILITY
The warranty does not cover:
* Special, incidental or consequential damages, injury to persons or Property, or any other consequential loss.
* Any issue caused by negligence, misuse, abuse or circumstances beyond Waterford Stanley’s control.
* Any issue with wear and tear, modification, alteration, or servicing by anyone other than an authorized service
engineer.
* Installation and operational related problems such as draught related issues external to the stove, inadequate
venting or ventilation, excessive flue offsets, negative air pressure caused by insufficient burning of improper
fuel.
* Damage caused to the unit while in transit.
* Discolouration due to over firing, damage caused by impact, damage to baffles caused by
over firing and fading of surface finish on casting.
* Stress fractures on bricks.
* Rust on cast iron parts unless reported prior to unit being installed.
* Aesthetic damage, rust & missing parts on units purchased off display.
* Electrical components where voltage variations are in excess of 10% of nominal 230V
Note: Adequate clearance must be maintained around the appliance to ensure the ease of part removal in the possible
event of their damage/failure. Waterford Stanley are not responsible for any costs incurred in the removal of items installed
in the vicinity of the appliance that have to be moved to facilitate a part replacement.
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Setting the Language for the first time.
To set the Language to English on the controller.
Press the menu button until “ set” is displayed beside the menu button.
Press the “ +” button 3 times , display shows “configura.......”.
Press the set button twice until abbreviation for languages in the top and centre of the screen.
Press the “ +” button until abbreviation “EN” is displayed.
Press the Menu button to set the language to English.

IMPORTANT OPERATION / MAINTENANCE NOTES
N.B.: The information in this manual is given as guidance, all local, national or EC regulations must also be
complied with.
Before using this appliance, please read all parts of this instruction manual carefully, as the information it
contains, is essential in order to use the appliance correctly,
Make sure you fully read and understand the instructions contained in this manual before using the Pellet Stove
as a biomass heating unit.
Do not touch the stove especially the control panel with wet or damp hands.
Do not burn fuel with a high moisture content, ie damp pellets.
Do not tamper with the safety devices or adjustment features without prior authorization from Waterford Stanley
During the first firings it is recommended to ventilate the room as an unpleasant (not toxic) odour may be emit-
ted as the paint is completing curement.
Empty the ash container and clean the combustion chamber after burning of every 30kg of pellets.
Check flueways before lighting especially after a shut down period.
Allow adequate air ventilation to ensure plenty of air for combustion at all times.
Never turn off an operating pellet stove unit by disconnecting the electric plug. Disconnecting the plug will pre-
vent the extraction of combustion fumes;
The only fuel that should be used for operation of the pellet stove are pellets certified by EN 14961-2 grade A1
with a diameter of 6 mm and a length that can range from 10 to 30 mm.
Keep all combustible materials a safe distance away from unit, please see section for clearances
to combustibles.
Never use aerosol spray near the appliance when it is in operation.
For safety reasons never leave children or the elderly unaccompanied while stove is in use. Use a
fire guard.
This appliance should be regularly maintained by a competent service engineer.
Please keep the packing materials away from children;
The manufacturer will not be responsible for any modifications made to this appliance by or on behalf of the
user. The manufacturer will not be responsible for any eventual damage or loss as a result of unauthorised
modifications. In the event that parts need to be replaced, only use parts recommended by Waterford
Stanley.
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Flue System
1. Minimum Flue Height of 2 metres.
2. Tee piece fitted at base of flue.
3. Appliance should be connected using an 80mm connecting flue pipe, increasing to 125mm
within 1.5 metres of the appliance
4. Horizontal run of connecting pipe must not exceed 600mm.
5. All flue pipework passing through walls must be sleeved & adequately insulated in line
with current Building Regulations.
6. An appliance connected to a chimney must be lined with an 125mm flue liner.
7. The chimney/ flue termination must be located in accordance with building regulations part J.
8. The chimney serving this appliance should not serve any other appliance.
9. Access should be provided to the chimney serving the appliance to allow for cleaning.
10. It is a requirement by Building Regulations to have a carbon monoxide alarm
fitted to any room with a solid fuel appliance.
11. A suitable cowl must be fitted at the flue termination to prevent excessive wind effects and
rain entering the flue.
Location
11. Clearance to combustible materials must be adhered to as described in the Clearance
to Combustible section.
12. The stove must be installed on a floor protector that covers the area under the stove
and extends 9” to the front and 6” to the sides.
13. Clearance must be maintained to allow for maintenance and part replacement.
Ventilation & Combustion Air Requirements
14. The room in which the appliance is located should have an air vent of adequate
size to support correct combustion (see Ventilation & Combustion Air Requirement
Section for specific details).
15. The stove must not be installed in the same room as an extractor fan.
16. External air connection maximum length 600mm of straight pipe only.
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INSTALLATION CHECKLIST

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TECHNICAL SPECIFICATIONS
1072
533
561
500

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Contents
The package of this unit contains:
Free Standing Pellet Stove K500
Instruction manual
Power cable;
Infrared remote control;
Cleaning bar handle;
Unpacking the Unit
To unpack the equipment, you must first
remove the retractable bag that surrounds the
cardboard box. Then remove the box, lifting it
up, and remove the bag that surrounds the
stove and the packaging. To complete the pro-
cedure, unscrew the four brackets that secure
the unit to the wood pallet (Figure 1).
Fig. 1
Remove the instruction manual from the
package, it must be passed to the home-
owner following installation.
Before installing the unit, please follow
these steps:
Check immediately after receipt if the deliv-
ered product is complete and in good state.
Any defects should be noted before
installing the appliance.
The unit is equipped with four feet at the
base, adjustable in height, allowing for the
easy regulation when installing the unit on a
non-levelled surface.
Installation Requirements
Installing your Pellet Stove
1 Location, Suitable area to be heated.
Floor support / Hearth.
2 Flue connection capable of producing
12pa flue draught.
3 Electrical requirements
4 Clearances
a) To combustibles
b) For servicing/ maintenance
5 Adequate air supply for combustion/
ventilation
Location
The floor should be capable of supporting the
weight of the product and hearth.
A solid non combustible hearth of minimum
thickness 12 mm, The hearth should extend
150 to the side and 225mm to the front
The appliance should be installed centrally in
the area to be heated.
Fig. 2
Fig. 3

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Important: The appliance MUST be earthed.
Before installing the appliance, the power supply
system must be checked to ensure it has an effec-
tive earth circuit.
Important: the power supply cable must be of suf-
ficient cross-section for the power requirement of
the appliance.
The supply voltage required for the stove is 220-
240 V at 50 Hz. Voltage variations greater than
10% of the rated value may cause irregular opera-
tion, or damage to the electrical system. The appli-
ance must be positioned so that the domestic
power supply plug remains accessible.
If the power supply cable becomes damaged,
switch off the power and have it repaired by an
authorised Stanley service agent.
Flue/ chimney installation Electrical connection
The appliance must be connected using a connect-
ing pipe of diameter 80mm. . A Tee piece must be
installed at the base of the chimney to allow for
cleaning/ inspection. The main section of the flue
should be installed using a diameter 125mm flue
pipe which must begin within 1.5 metres of the appli-
ance flue outlet
Single wall flue is permitted in the area to be heated,
outside of that area the flue must be insulated.
If the flue is to be routed though an existing
chimney it can be done using a flexible stainless
steel pipe with a register plate at the base of the
chimney , the area in the chimney external to the
flue liner must be back filled with insulation.
Where the flue pipe is installed external to
the dwelling, it must use twin wall insulated stainless
steel flue. The flue must have a vertical length of at
least 2 metres. A horizontal length is not recom-
mended other than at the rear of the appliance, the
horizontal run should be no more than 600mm, on
all other sections of flue it is recommended that they
make an angle to the vertical of no more than 45
degrees.
The flue termination point/outlet must be above roof
level and in accordance with building regulations
part J.
IMPORTANT: All sections of the flue pipe must be
accessible for inspection, and allow for internal
cleaning, removal or replacement.
Fig. 4
Clearances to combustibles
A clearance to combustibles of 100cm must be
maintained above the stove see Fig 5
Fig. 5

A clearance to combustible of 50cm must be
maintained to either side of the stove , 30 cm
to the rear and 150 cm to the front of the stove
see Fig 6
In the event that the product is installed in a
non combustible recess, clearances for servic-
ing,must be provided, 200mm to the rear and
300mm to the sides.
VENTILATION/COMBUSTION AIR
The process of combustion requires oxygen, and
therefore air. When in operation, the stove draws air
through the 50mm diameter intake pipe at the rear
of the appliance. The external air can be connected
through a straight pipe of maximum length 60cm.
Otherwise the appliance will draw air from the room
in which case provision must be made for the air
requirement providing an air vent in the room. Poor
combustion may result if the room is insufficiently
ventilated.
A room containing an appliance (other than a room
sealed appliance) should have a permanent ventila-
tion opening of
free area of at least:
6,500 mm² where air permeability is greater than 5.0
m³/(hr.m2),
8,590 mm² where air permeability is less than 5.0
m³/(hr.m2).
Where a flue draught stabilizer is used the total free
area should be increased by 300 mm2 for each kW
of rated output.
If the stove is located in a room containing another
air using appliance, it is essential to provide ventila-
tion equivalent to the sum of the air requirement for
all appliances. the stove should not be installed in
the same room as an extractor fan.
FUEL
The appliance is suitable for use with wood pellets
certified to EN 14961-2 grade A1 with a diameter of
6 mm and a length that can range from 10 to 30 mm.
As fuel, pellets are completely environmentally
friendly, as they are made entirely of natural wood,
without glue or other chemical compounds. Pellets
have a high calorific value (4.7 to 5.3 kW/kg), and
low moisture content.
IMPORTANT: Pellets must be stored in a dry place.
Use only good quality pellets, without sawdust.
IMPORTANT NOTICE: The small quantities of saw-
dust normally present at the bottom of the bags
should not be emptied into the tank, but should be
held inside the bag while pouring the pellets careful-
ly so that the sawdust remains inside.
If sawdust accumulates in the tank, it should be
removed periodically with a vacuum cleaner (with the
door open and disconnecting the power plug from
the electricity supply), to prevent it entering the load-
ing system and causing serious malfunctions.
9
Fig. 6
External Air Connection
To connect the stove to outside air an outside
air kit and an offset adaptor can be supplied as
an optional extra.
The outside air kit ( AOSAVKIT) contains
External air terminal in stainless steel.
100mm diameter aluminium flexible pipe.
In addition to the outisde air kit an offset adap-
tor (J00276) is required to adapt at the rear of
the stove, see offset adaptor fitted to end of
flexible pipe.
Fig. 7
Fig. 8

Using the Pellet Stove
Before starting up the unit, please check the
following:
Ensure the unit is properly connected to the
power mains using the 230V AC power cable.
Check if the pellet reservoir is supplied with
pellets. Inside the pellet reservoir is a safety
grid to prevent users from reaching the worm
screw.
The combustion chamber of the stove and the
door are built in steel sheet painted with high
temperature paint, releasing fumes during the
first ignition due to the cure of the paint.
Avoid touching the equipment during the first
burn so as not to leave permanent marks on
the paint because it’s going through a plastic
phase during its curing process.
The stove has a probe for measuring the room
temperature. This probe is attached to the grid
on the rear panel For a good reading of the
room temperature, avoid the contact between
the end of the probe and the unit surfaces. You
may also attach the probe to the wall beside
the unit.
Remote Control
The infrared remote control allows the user to
turn the unit ON and OFF, control the fan air-
flow and increase or decrease the unit's power
level.
10
Fig. 9
Charging the pellet Wormscrew
Prior to the first use the wormscrew can be
primed to make the initial light up easier.
Press the “ menu” button twice, followed by
repeated pressing of the “+” button until “ set-
tings” is displayed.
Press “menu/ set” followed by repeated press-
ing of the “+” button until “ charge pellet” is dis-
played.
Press “menu/ set” the wormscrew will rotate
continuously, continously monitor the crucible/
burnpot, when pellets begin to drop press”esc”
to stop the wormscrew.
Fig. 10
Fig. 11
Fig. 12
Press to access
control panel
Control and Display Panel