StarTech.com SV565LANDUA User manual

Manual Revision: 06/06/2012
For the most up-to-date information, please visit: www.startech.com
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FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
SV565LANDUA
DVI USB Dual Mode LAN or Cat 5 KVM
Extender with Audio - 330ft (100m)
*actual product may vary from photos

Instruction Manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use ofTrademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.

Instruction Manual
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Table of Contents
Introduction............................................................................................1
Packaging Contents ................................................................................................................................. 1
System Requirements.............................................................................................................................. 1
Connecting Your KVM Extender...........................................................3
Preparing Your Site ................................................................................................................................... 3
Local Extender Unit Installation........................................................................................................... 3
Remote Extender Unit Installation...................................................................................................... 3
Connecting the Local Extender to the Remote Extender........................................................... 4
Powering the Units................................................................................................................................... 4
LEDs................................................................................................................................................................ 5
Troubleshooting........................................................................................................................................ 6
Pairing a Local Extender to a Remote Extender............................................................................. 10
Audio ............................................................................................................................................................. 11
Compatibility.............................................................................................................................................. 11
Setup & Equipment .................................................................................................................................. 11
Specications..........................................................................................12
Specications Continued......................................................................13
Technical Support ..................................................................................14
Warranty Information............................................................................14

Instruction Manual
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Introduction
The SV565LANDUA Dual Mode USB DVI KVM Console Extender over Cat5 (100m) or
LAN lets you control a USB & DVI-D PC or KVM switch over an IP Local Area Network, or
by direct Cat5 (or better) cable connection, up to 100 meters (330 feet) away.
Connecting over your existing IP LAN avoids the hassle and cost of running new
infrastructure cabling, and allows for a greater overall extension distance that can
easily traverse many oors of your oce building. Or you can connect the local and
remote extenders via a single Cat5 cable, providing a versatile KVM extension solution.
The DVI KVM extender supports video resolutions up to 1680x1050 at maximum distance
without signal degradation, and supports 3.5mm audio/mic connections. Also featuring
3 High-Speed 480 Mbps USB 2.0 ports on the remote end, allowing you to connect a
keyboard, mouse or other peripherals such as external storage drives or webcams.
Packaging Contents
• 1 x Local Extender
• 1 x Remote Extender
• 2 x Universal Power Adapter
• 1 x USB cable
• 1 x DVI-D cable
• 1 x Instruction Manual
System Requirements
• USB and DVI-D enabled KVM switch or computer system
• A DVI-D (digital) enabled display device (i.e. monitor, projector, HDTV, etc)
• A standard 104-key wired USB keyboard
• A standard 3-button wired USB mouse

Instruction Manual
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Front View
Rear View

Instruction Manual
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Connecting Your KVM Extender
Preparing Your Site
Before you can install the product, you need to prepare your site.
1. Determine where the host computer will be located and set up the computer.
2. Determine where the console devices (mouse, keyboard, monitor) will be located
and place them accordingly.
3. a) If you are using surface cabling, ensure you have enough Category 5 unshielded
twisted pair (UTP) network cabling to connect the Local unit to the LAN switch if
connecting through the network, or to the Remote unit’s location for a point to
point conguration, and that each end is terminated with a RJ45 connector.
OR
b) If you are using premises cabling, ensure that the Category 5 unshielded twisted
pair (UTP) network cabling between the Local unit and the Remote unit has been
properly terminated in a wall outlet in each location and there is a patch cable long
enough to connect both units to their respective outlets.
4. Ensure your corporate LAN will allow the MAC address of your extender system on
the network (indicated on the bottom of the Local and Remote Extenders). Contact
your system administrator for details.
Local Extender Unit Installation
1. Switch o the computer and disconnect any unnecessary devices/peripherals.
2. Using the provided cables, connect the USB cable from the USB type B connector on
the Local unit to an available USB port on the computer system. Connect the DVI-D
cable from the Local unit to the DVI connector on the computer system.
NOTE: If using audio, no separate cables are required, as it will be carried over USB.
Remote Extender Unit Installation
1. Place the Remote Unit near the remote station.
2. Using a DVI-D cable connect a monitor to the DVI-D connector on the Remote unit.

Instruction Manual
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3. Connect a USB keyboard and/or mouse to any of the USB Hub ports on the Remote unit.
OPTIONAL: Connect any additional USB peripherals you wish to use to the Remote unit
(install any required software as per the manufacturer’s instructions). A powered USB hub
may be connected to the Remote unit, if additional USB ports are required.
Connecting the Local Extender to the Remote Extender
LAN
1. Connect one end of a Cat5 cable or patch cord to the RJ45 connector on the Local unit.
2. Connect the opposite end of the Cat5 cable to the terminated wall outlet near the
host computer.
3. Connect one end of a Cat5 cable into the RJ45 connector on the Remote unit.
4. Connect the opposite end to the terminated wall outlet near the remote devices.
Point to Point (no network)
1. Connect one end of a Cat5 (or better) cable (up to 100m) to the RJ45 connector on
the local unit.
2. Connect the opposite end to the RJ45 port on the remote unit.
Powering the Units
1. Connect the power adapters to the Local and Remote units. Each unit uses a specic
power adapter (5VDC for Local, 24VDC for Remote). Please ensure the correct power
adapter is connected, otherwise damage may occur.
2.
The“Status”LED should light up on both units to indicate power.The“Link”LED should also
light up to indicate a connection between the Local and Remote units is established.

Instruction Manual
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NOTE: Allow up to one minute for the initial boot up of your KVM extender product.
LEDs
LED Description
Status
Solid Green: ready status.
Flashing Green: the unit is booting up.
O: no power.
Link Solid Green: connection between the Local and Remote extenders.
O: no connection between the Local and Remote extenders.
Video
Solid Green: connection to the Remote extender and the Host computer.
Flashing Green: video signal from the Host computer is being transmitted.
Solid Amber: no video source is connected to the Local extender or no
monitor is connected to the Remote extender.
Flashing Amber: incompatible video resolution is detected.
O: no connection between the Local and Remote extenders.
USB
Solid Green: successful USB connection to the Host computer.
Flashing Green: USB data transmission.
Solid Amber: no USB connection to the Host computer.
Flashing Amber: over-current (short) on one of the USB connections.
O: no connection between the Local and Remote extenders.

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Troubleshooting
The following table provides troubleshooting tips. The topics are arranged in the
order in which they should be executed in most situations. If you are unable to resolve
the problem after following these instructions, please contact Technical Support for
further assistance.
Problem Cause Solution
All LEDs on Local
Extender unit are o.
The Local Extender
unit is not receiving
power from the Local
Extender DC adapter.
1. Ensure that the DC power
adapter is properly connected to
the Local Extender unit.
2. Check that the DC adapter
is connected to a live source of
electrical power.
All LEDs on Remote
Extender unit are o.
The Remote Extender
unit is not receiving
power from the
Remote Extender DC
adapter.
1. Ensure that the DC power
adapter is properly connected to
the Remote Extender unit.
2. Check that the DC adapter
is connected to a live source of
electrical power.
Link LEDs on Local
Extender unit and
Remote Extender unit
are o and Status LED
is blinking green.
There is no
connection between
the Local Extender
unit and Remote
Extender unit.
1. Ensure a Cat 5 cable is
connected between the Local
Extender unit and Remote
Extender unit. Use a Cat 5 or
better cable, UTP with a straight
through connector and no
crossovers, and 8 conductor RJ45
connectors are used at both ends.
2. Connect a short Cat 5 patch
cord between the Local Extender
unit and Remote Extender unit to
determine if the LAN needs to be
congured to allow the product
on network or the original Cat 5
cable is defective.

Instruction Manual
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Problem Cause Solution
Link LED on Local
Extender unit is on,
USB LED on Local
Extender unit is
amber.
The host computer is
not powered on.
The Local Extender
unit is not connected
to the computer.
The computer does
not support USB
hubs.
The unit is
malfunctioning.
The USB cable is
defective.
1. Disconnect all USB devices from
the Remote Extender unit.
2. Disconnect the Local Extender
unit from the computer.
3. Disconnect the Local Extender
and Remote Extender units from
the DC power adapters.
4. Reconnect the Local Extender
unit to the DC power adapter.
5. Reconnect the Remote
Extender unit to the DC power
adapter.
6. Reconnect the USB devices to
the Remote Extender unit.
7. Reconnect the Local Extender
unit to the computer.
8. If the USB LED continues to be
o, contact Technical Support.
The monitor has a
black screen and the
video LED is blinking
amber.
The resolution being
sent by the host
computer is not
compatible with
the KVM extender
product.
1. Restart and power cycle the
host computer.
2. Connect the monitor directly to
the host computer.
3. Change to a supported
resolution.