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WWW.STELPRO.COM
1-844-STELPRO
THANK YOU FOR YOUR PURCHASE!
NEED ASSISTANCE? CONTACT STELPRO CUSTOMER SERVICE.
STELPRO DESIGN INC.
Saint-Bruno-de-Montarville, Québec, Canada, J3V 6L7
STELPRO LIMITED WARRANTY
This limited warranty is offered by Stelpro Design Inc. (“Stelpro”) and
applies to the following product made by Stelpro: model SCH and
ASCH.
Please read this limited warranty carefully. Subject to the terms of this
warranty, Stelpro warrants its products and their components against
defects in workmanship and/or materials for the following periods
from the date of purchase: (A)SCH40T OU (A)SCH48T... 2 years
or (A)SCH4800T 3 years. This warranty applies only to the original
purchaser; it is non-transferable and cannot be extended.
CLAIM PROCEDURE
If at any time during the warranty period the unit becomes defec-
tive, you must cut off the power supply at the main electrical panel
and contact 1) your installer or distributor, 2) your service center or 3)
Stelpro’s customer service department. In all cases, you must have a
copy of the invoice and provide the information written on the product
nameplate. Stelpro reserves the right to examine or to ask one of its
representatives to examine the product itself or any part of it before
honoring the warranty. Stelpro reserves the right to replace the entire
unit, refund its purchase price or repair a defective part. Please note
that repairs made within the warranty period must be authorized in
advance in writing by Stelpro and carried out by persons authorized
by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro autho-
rization number (RMA). To obtain it, call the customer service depart-
ment at: 1-844-STELPRO. The authorization number must be clearly
written on the parcel or it will be refused.
CONDITIONS, EXCLUSIONS AND
DISCLAIMER OF LIABILITY
This warranty is exclusive and in lieu of all other representations
and warranties (except of title), expressed or implied, and Stelpro
expressly disclaims and excludes any implied warranty of
merchantability or implied warranty of tness for aparticular purpose.
Stelpro’s liability with respect to products is limited as provided
above. Stelpro shall not be subject to any other obligations or liabili-
ties whatsoever, whether based on contract, tort or other theories
of law, with respect to goods or services furnished by it, or any
undertakings, acts or omissions relating thereto. Without limiting the
generality of the foregoing, Stelpro expressly disclaims any liability
for property or personal injury damages, penalties, special or punitive
damages, damages for lost prots, loss of use of equipment, cost
of capital, cost of substitute products, facilities or services, shut-
downs, slowdowns, or for other types of economic loss or for claims
of a dealer’s customers or any third party for such damages. Stelpro
specically disclaims all consequential, incidental and contingent
damages whatsoever.
This warranty does not cover any damages or failures resulting from:
1) a faulty installation or improper storage; 2) an abusive or abnormal
use, lack of maintenance, improper maintenance (other than that
prescribed by Stelpro) or a use other than that for which the unit was
designed; 3) a natural disaster or an event out of Stelpro’s control,
including, but not limited to, hurricanes, tornadoes, earthquakes,
terrorist attacks, wars, overvoltage, ooding, water damages, etc.
This warranty does not cover any accidental or intentional losses or
damages, nor does it cover damages caused by negligence of the
user or owner of the product. Moreover, it does not cover the cost of
disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit
or the refund of its purchase price, at the discretion of Stelpro. Any
parts replaced or repaired within the warranty period with the written
authorization of Stelpro will be warranted for the remainder of the
original warranty period. This warranty will be considered null and
void and Stelpro will have the right to refuse any claims if products
have been altered without the written authorization of Stelpro and
if the nameplate numbers have been removed or modied. This
warranty does not cover scratches, dents, corrosion or discoloration
caused by excessive heat, chemical cleaning products and abrasive
agents. It does not cover any damage that occurred during the
shipping.
Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages and some of them do not allow
limitations on how long an implied warranty lasts, sothese exclusions
or limitations may not apply to you. This warranty gives you specic
legal rights and you may have other rights which vary from state to
state or from province to province.