Stern EXTREME CS SD B Product manual
1
TOUCH FREE WALL MOUNTED SOAP DISPENSERS
INSTALLATION AND MAINTENANCE GUIDE
EXTREME CS SD /
EXTREME CS SD 2030
1
INDEX TECHNICAL DATA
Capacity Liter \ . oz or Liters / . gallon
Power Supply Battery models: Battery Box for xD Alkaline batteries
Mains models: V transformer
Soap viscosity cPs
Standard discharge .cc, Adjustable
Sensor range mm +/ mm / .”.” +/.”
(customizable by optional remote control)
Preset sensor range mm +/ mm / .” +/ .”
EXTREME CS SD B
EXTREME CS SD E
MF EXTREME CS SD E
EXTREME CS SD 2030B
EXTREME CS SD 2030E
MF EXTREME CS SD 2030
TECHNICAL DATA
PRE-INSTALLATION INFO
PACK CONTENTS
INSTALLATION
FILLING THE SOAP TANK
REMOTE CONTROL FUNCTIONS
BATTERY REPLACEMENT
SPARE PARTS LIST
MAINTENANCE
LIMITED WARRANTY
TROUBLESHOOTING
2 3
PRE-INSTALLATION INFO PACk CONTENTS
Familiarize yourself with the part names and ensure that all the parts are included in
your package.
Check contents
Separate all parts from the packaging and check each part with the “Pack contents”
section.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your touch free soap dispenser until you
obtain the missing parts.
Warnings
Do not install the system facing a mirror or any other electronic system operated by an
infrared sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of
mm between the soap dispenser sensor and any other objects.
Stern liquid soap dispensers, with proper care, will provide long term trouble free
service. Quality liquid soap of recommended viscosity and pH levels are the main factors
for smooth operation of your dispenser. If needed, use a viscometer to verify the viscosity
of your soap to ensure maximum benet. The recommended range for liquid soap
viscosity is cPs. Thicker liquid soap flows slower and inhibits the pump
valve, causing strain and damage.
Stern liquid soap dispensers are suitable for use with any generic liquid soap of the
correct viscosity and pH. The pH level of all soap used in Stern liquid soap dispensers
should be between . to .. Lower levels will cause corrosion to the metal dispenser
and even the rubber and plastic components. Higher pH levels will cause swelling to
rubber parts and degradation of plastic components over time.
IMPORTANT: Keep in mind that when using the faucet installed next to the soap
dispenser, the user hands should not interfere with the soap dispenser sensor
detection area.
EXTREME CS SD B / E
X quick connection
tting
x Screws .X /”
x Body assembly
x Soap tank with bottle
support and pump assembly
x Battery Box for 6xD Alkaline
batteries \ V Transformer
B VERSIONS E VERSIONS
4 5
PACk CONTENTS PACk CONTENTS
x Elbow and
Corrugated Tube
x Wall Rosette
EXTREME CS SD B / E MF EXTREME CS SD E
V Transformer
X quick connection
tting
x Screws .X /” x pump assembly
x Body assembly x Body assembly
x Soap tank with bottle
support and pump assembly
x Battery Box for 6xD Alkaline
batteries \ V Transformer
B VERSIONS E VERSIONS
6 7
STEP 1 – PREPARATION FOR INSTALLATION
Drill a hole ( to mm) at the desired
location for the soap dispenser spout
installation.
Remove the hexagonal nut from
the base of the soap dispenser spout.
mm
STEP 2 – INSTALLINg THE SOAP DISPENSER
Insert the soap dispenser base
through the wall and x it rmly on
the opposite side with the hexagonal
nut.
Soap diSpenSer baSe
diSk
anti-rotation pin
hexagonal nut
Fix the bottle with bottle support to
the desired location.
INSTALLATION EXTREME CS SD B / E EXTREME CS SD B / E
INSTALLATION
Connect the soap tube that is
coming out of the soap dispenser
body to the quick connector at the
top of the soap dispenser pump
assembly by snapping it in.
STEP 3 – CONNECTINg THE POWER SOURCE
Remove the protective sticker
covering the sensor. Keep away from
the sensor range and check that no
objects are in front of the sensor.
Connect the soap pump
connector to the matching
connector from the sensor.
Please note that since the
connector is waterproof, some
friction might apply.
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
8 9
INSTALLATION
IMPORTANT: the contacts connector should be connected properly so that the white
o-ring is not visible and a clicking sound is heard.
PAY ATTENTION: If the contacts connectors will not be connected properly, the pump
will work continuously.
a
For battery versions: install the
battery box on the wall underneath
the sink and connect the battery
connector
FroM the Soap
diSpenSer
to the batterY box
b
For transformer versions: plug the
transformer into the electricity
socket and connect the transformer
connector
FroM the tranSForMer to the Soap diSpenSer
Wait about 10 seconds before
you put your hands within the
sensor range to avoid entering the
adjustment mode.
SECONDS
ABOUT
EXTREME CS SD B / E INSTALLATION
STEP 1 – INSTALLINg THE EXTREME CS SD 2030B / E
Cut an adequate opening in the wall for
the dimensions of the soap dispenser
base (where you want to install the
spout) and the corrugated tube.
Disconnect the soap dispenser body with
the rosette from the base.
Install the faucet base rmly to the
roughing wall and secure it using
the two anchors provided in the package.
NOTE: Make sure that the corrugated tube outlet remains outside of the wall during
tiling. Access is needed aer the completion of the wall.
Once the works on electricity,
plumbing and tiles have been
nished, insert the wall rosette
through the soap dispenser
base.
Fix the soap dispenser spout by
inserting the nipple into the soap
dispenser base.
Pull the four contacts connector and the
power supply connector out of the soap
dispenser base, and lead them through
the corrugated tube.
EXTREME CS SD B / E
10 11
FILLINg THE SOAP TANk
INSTALLATION
STEP 3 – CONNECTINg THE POWER SOURCE
Remove the protective sticker
covering the sensor. Keep away from
the sensor range and check that no
objects are in front of the sensor.
Connect the soap pump connector
to the matching connector from the
sensor.
Please note that since the connector
is waterproof, some friction might
apply.
IMPORTANT: the contacts connector should be connected properly so that the white
o-ring is not visible and a clicking sound is heard.
PAY ATTENTION: If the contacts connectors will not be connected properly, the pump
will work continuously.
a
For battery versions: install the
battery box on the wall underneath
the sink and connect the battery
connector
FroM the Soap
diSpenSer
to the batterY box
b
For transformer versions: plug the
transformer into the electricity
socket and connect the transformer
connector
FroM the tranSForMer to the Soap diSpenSer
Wait about seconds before
you put your hands within the
sensor range to avoid entering the
adjustment mode.
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
SECONDS
ABOUT
EXTREME CS SD B / E
Unscrew the soap tank from the pump assembly and
pull it out from the bottle support.
Fill the bottle with liquid soap to the top line. Make
sure the bottle is clean before lling it with soap.
Insert the bottle back into the bottle support.
Screw the soap tank back into the pump assembly.
Make sure the tank is rmly secured into place.
Press and hold the rell button located at the back of
the pump assembly until soap is dispensed from the
soap dispenser spout.
Release the button once soap begins dispensing from
the spout.
Alternately, use the FILL function on the remote control
(if available). see page 12.
Note: When the soap in the soap tank reaches the
bottom line, the tank needs to be relled.
To rell the soap tank please refer to steps 1-5.
If your model is an MF model, please refer to the Multifeed installation guide.
12 13
BATTERY REPLACEMENT
Battery models only
When the battery weakens, the red indicator light will blink at a constant rate when the
user’s hands are within the sensor range. The battery must be replaced within two weeks.
To replace the battery in battery models:
. Carefully open the battery box, use a . mm Allen key
. Remove the old batteries
. Replace the used batteries with new D batteries
. Close the box.
NOTE: Do not mix used batteries with new ones.
IMPORTANT: Spent batteries should not be disposed of with normal
household waste. Contact your local authority for information on waste
disposal and recycling.
REMOTE CONTROL FUNCTIONS
If you acquired the remote control together with your soap dispenser, you may adjust
the dispenser settings if required. To use the remote control hold it straight in front of
the sensor at a distance of about cm 6”).
Attention: The remote control held out of the recommended range (too close or too far)
will not operate.
The remote control can be used to adjust the following functions:
1-SOAP QUANTITY
The drop keys allow the user to choose the desired soap quantity. *
2.1 to 2.3
1.6 to 1.9
1.2 to 1.6
0.7 to 0.9
Indication: continuous blinking of the LED in the sensor eye.
*The exact dosage depends on soap viscosity.
2
3
1
4
2-ADJ
This function resets the sensor back to factory
settings.
Indication: blinks of the LED in the sensor eye.
3-TEMPORARY OFF FUNCTION
This function is ideal to perform any kind of activity
in front of the sensor without operating the system
(for example, cleaning). The soap dispenser will
remain shut for one minute when this button is
pressed once.
To cancel this function and to return to normal
operation press the On/O button again or wait for
one minute.
Indication: OFF – fast blinks, ON – fast blinks
4-FILL THE SOAP TANk
Once the soap tank has been lled / re-lled, press
the FILL button. The pump will run for one minute
for priming the soap to the soap dispenser spout.
To stop this activity press the FILL button again. If
the soap has not started coming out of the spout,
press the Fill button again.
14 15
SPARE PARTS LIST LIMITED WARRANTY
Y. Stern Engineering Ltd. warrants that its electronic products will be free of defects in
material and workmanship during normal use for two years from the date the product is
purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair,
provide a replacement part or product, or make appropriate adjustments. Damage caused
by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty. Proof of purchase (original sales receipt) must be provided to Stern
Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other incidental
or consequential costs other than those noted above. In no event shall the liability of
Stern Engineering Ltd. exceed the purchase price of the product.
If you believe that you have a warranty claim, contact your Stern Distributor, Dealer or
Plumbing Contractor. Please be sure to provide all pertinent information regarding your
claim, including a complete description of the problem, the product, model number,
the date the product was purchased, from whom the product was purchased and the
installation date. Also include your original invoice.
Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage due
to installation error, incorrect maintenance, wear and tear, battery, product abuse, or
product misuse, whether performed by a contractor, service company, or the consumer.
This warranty does not cover product damage caused by the following:
- Incorrect installation.
- inversions of supply pipes.
- Pressures or temperatures exceeding recommended limits.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Foreign bodies, dirt or scale introduced by the water supply or soap tank.
- Use of the soap outside of viscosity specications.
- Alteration of the original soap/foam dispenser components (including pipes).
-Pack Sensor Kit - Extreme CS SD
-Pack Sensor Kit Extreme CS SD
Soap Dispenser Pump
Pack Soap Bottle L
Pack Soap Bottle L Support Kit
Battery box for 6xD batteries
V Transformer EU
V Transformer UK
V Transformer US
V Transformer AU
Remote Control for Soap Dispenser (Optional)
Soap & Water Remote Control (Optional)
MAINTENANCE
Care and cleaning of chrome and special nishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like.
Use of any prohibited cleaning or maintenance products or substances could damage the
surface of the soap dispenser. For surface cleaning use ONLY soap and water, then wipe
dry with a clean cloth or towel. When cleaning bathroom tiles, the soap dispenser should
be protected from any splattering of harsh cleansers.
Disassemble of the soap pipe from the pump
The soap pipe can be disconnected from the soap pump by a simple slide & pull action.
The sliding ring of the quick connection xation nipple on the pump should be pulled
down. It releases the open end of the soap pipe which can then be easily pulled out.
Clean the soap tank
Clean out the tank prior to rell by flushing warm water through the hoses and pump until
clean water is released from the spout. TIP: Keeping a spare tank will enable this process
to be completed in a speedy and hygienic manner with minimal downtime.
16 17
TROUBLESHOOTINg
IllustrationSolutionCauseInvestigationIndication
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
The connector should be inserted fully
until the white o-ring is not visible.
Remove the o-ring if necessary
AUX connector not
fully inserted
Sensor is
blinking
when hand
is placed in
front
Pump is
not making
sound when
the sensor is
activated
Soap not
dispensing
Press
Replace the Pump. Rinse warm water
through the pipe and the body of the
soap dispenser all the way to the
nozzle.
Rell button on pump
does not activate the
pump.
Damaged pump
(discharge from
housing).
Run warm water through pipe, pump,
and body all the way to the nozzle.
Replace with soap of correct viscosity.
NOTE: Using the soap dispenser
with high viscosity soap may cause
permanent damage to the pump and
shorten the lifecycle.
Debris or dried soap in
the tank or tubing
Rell
button
Transformer: Check operation with
functioning transformer. Where
necessary replace with appropriate
transformer. For part numbers see
spare parts list.
Rell button on pump
does not activate the
pump.
Sensor is
not blinking
when hand
is placed in
front
Battery: Check operation with
functioning battery pack. Where
necessary, replace batteries or replace
the battery pack: Battery pack (without
batteries)
Min mm.
Bottom of the washbasin
Eliminate any cause of reflection and
use appropriate remote control to
shorten detection range.
Reflection issue from
basin or other object
Replace
sensor
If the above two solutions have not
resolved this issue replace with
appropriate sensor. For part numbers
see spare parts list.
Damaged sensor
TROUBLESHOOTINg
IllustrationSolutionCauseInvestigationIndication
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
The connector should be inserted fully until
white o-ring is not visible. Remove the o-ring if
necessary
AUX connector not
fully inserted
Continuous
discharge from the
nozzle
False
activation:
Soap
dispensing
Min mm.
Bottom of the washbasin
Eliminate any cause of reflection and if
necessary use appropriate remote control to
shorten detection range.
Reflection issue
from basin or
other object
Random discharge
from the nozzle
Replace the Pump. Rinse warm water through
the pipe and the body of the soap dispenser all
the way to the nozzle.
Damaged pump
due to high
viscosity or debris
in pipes
Soap discharging
from pump housing.
Fill with soap with correct viscosity (
cPs) and prime pipes using the ll button on
remote control.
Soap tank is
empty
Pump is making
sounds when sensor
is activated
Soap not
dispensing
Press
FILL
Button
Prime the soap dispenser by pressing the ll
button on the remote or by pressing the rell
button located at the bottom of the pump, until
soap exits the nozzle.
Soap dispenser
has not been
primed
Replace the PumpDamaged pump
(discharge from
housing)
Run warm water through pipe, pump, and body
all the way to the nozzle. Replace with soap of
correct viscosity.
NOTE: Using the soap dispenser with high
viscosity soap may cause permanent damage to
the pump and shorten the lifecycle.
Debris or dried
soap in the pipe
or tank
Soap Viscosity
cPs)
High viscosity
soap
(> cPs)
Unbend or straighten pipes.Bent pipes
18
. A
Passaic Avenue, Clifton NJ,, USA
Tel: + |Fax: +
Toll Free:
info@sternfaucets.com | tech@sternfaucets.com
This manual suits for next models
11
Table of contents
Other Stern Dispenser manuals
