Stirling HS-2H1-001 User manual

INSTRUCTION MANUAL
Model Number HS-2H1-001
Rechargeable 2-in-1 Vacuum Cleaner
N13275
IM Version No: V1.1 Issue Date: 12 June 2015
AFTER SALES SUPPORT
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AUS MODEL: HS-2H1-001 PRODUCT CODE: 51024 09/2015

2AFTER SALES SUPPORT
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AUS MODEL: HS-2H1-001 PRODUCT CODE: 51024 09/2015
Welcome
Congratulations on choosing to buy a Stirling®product.
All products brought to you by Stirling®are manufactured to the highest
standards of performance and safety and, as part of our philosophy of customer
service and satisfaction, are backed by our comprehensive 3 Year Warranty. We
hope you will enjoy using your purchase for many years to come.

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Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
08 Product Overview
10 Getting Started
12 Instructions
13 FAQs and Troubleshooting Guide
14 Other Useful Information
19 Repair and Refurbished Goods or Parts Notice

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Rechargeable 2-in-1 Vacuum Cleaner
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts
for a period of 36 months from the date of purchase. Defects that occur
within this warranty period, under normal use and care, will be repaired,
replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The benefits conferred by this warranty are in addition
to all rights and remedies in respect of the product that the consumer
has under the Competition and Consumer Act 2010 and similar state and
territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
YEAR WARRANTY
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General Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this
type of product. The safety precautions enclosed herein reduce the risk of fire,
electric shock and injury when correctly adhered to. Keep the manual in a safe
place for future reference, along with the completed warranty card, purchase
receipt and carton. If applicable, pass these instructions on to the next owner of
the appliance. Always follow basic safety precautions and accident prevention
measures when using an electrical appliance, including the following:
Usage conditions and restrictions
• Domestic use only: This appliance is intended for indoor household use only.
It is not suitable for commercial or industrial use. Do not use it outdoors or on
wet surfaces.
• Intended purpose: This appliance has been designed exclusively for vacuum
cleaning dry carpeted surfaces (except shag pile carpets), robust hard floors
and dry residues. Do not use it for anything other than its intended purpose,
and only use it as described in this manual.
• Accessories: Only use the device with the accessories supplied.
• Improper use: Improper assembly and use of accessories that are not
recommended in this manual may result in the risk of fire, electric shock and/or
injury to persons. We assume no liability for any eventual damage caused by
improper use or faulty handling.
• Damage: Check the appliance and connections regularly for visible damage.
Do not use it if the housing or any other part is damaged. A damaged cord
must be replaced by the manufacturer, an authorised service centre or similarly
qualified personnel in order to avoid a hazard. In case of damage, contact
our after sales support line to arrange return or repair of the product.
• Usage restriction: This appliance may be used by children aged 8 years and
above and by persons with limited physical, sensory or mental capabilities
or lack of experience and knowledge, provided that they are under supervi-
sion or have been told how to use the appliance safely and are aware of the
potential risks. Children must not use the appliance as a plaything. Cleaning
and user maintenance tasks may not be carried out by children unless they
are supervised.
• Prevent injury: Keep hair, loose clothing, fingers and all parts of the body
away from openings and moving parts. Do not use the vacuum cleaner on
people or animals, or point it at them. Take extra care when vacuuming on
stairs.

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General Safety Instructions (Cont.)
• Prevent blockage: Always make certain that the ventilation slots are not
obstructed, keep all openings free of dust, lint, hair or anything that may
reduce the airow. A blocked ventilation circuit can result in overheating and
damage to the appliance. Do not use the product with any openings blocked.
• WARNING: Risk of injury! Do not use the vacuum cleaner to pick up:
• Flammable or combustible uids (such as fuel or solvent), burning
substances (such ash, cigarettes or hot coals) or use it in the presence of
explosive liquids or fumes
• Hard or sharp objects such as shards of glass, nails, coins
• Harmful or toxic materials (such as chlorine bleach, ammonia, drain cleaner,
stone dust, gypsum, cement or similar substances)
• Water or other liquids, or vacuum in areas where liquids may be present.
• Protect from heat: Keep the product away from heating elements, ovens or
other heated appliances and surfaces.
• Filter: Do not use the appliance without the dust filter inserted.
• Storage: Store the appliance in a cool, dry indoor area, disconnected from the
power supply and out of children's reach.
• Service and repair: The appliance has no user-serviceable parts contained
within. Do not attempt to open, disassemble or repair the device or the
battery charger yourself, or to replace the power cord. Only have it repaired
by an authorised technician, or contact the after sales support line for advice.
• Rechargeable battery hazards: This product contains rechargeable
batteries. Do not throw the appliance into a re and do not subject it to high
temperatures. There is a risk of explosion!
Under extreme conditions, leaks in the battery cells may occur. In the event
that battery uid comes into contact with skin or eyes, immediately rinse the
affected area with water. Contact a physician.
Electrical safety (charging)
• Mains adaptor/battery charger: Only use the original mains adaptor/
battery charger supplied with this appliance to charge it. Do not change
the appliance with a different adaptor. Do not use the supplied charger for
charging a different appliance.
• Voltage: Before connecting the battery charger to the cradle and the power
supply, ensure that the electrical voltage and circuit frequency correspond to
those indicated on the charger rating label.
• No extension cord: Do not use the mains adapter/battery charger with an
extension cord; connect it directly to a power socket.

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• Connection/disconnection: To connect the battery charger, insert the plug
rmly into an appropriate mains socket. To disconnect, grip the power plug
rmly and remove it from the outlet, do not pull on the cord.
• Charging: When charging the appliance, place the cradle:
• On a at surface to avoid overturning
• Close to a power point so no one trips over the cord
• Away from heated surfaces, such as a stove or heater surface.
• No outdoor use: Do not use or charge the appliance outdoors.
• Protect the power cord: Do not kink or damage the battery charger's power
supply cord. If it is damaged, contact our after sales support line for advice.
• Protect from moisture: To protect against electric shock, do not immerse
the cord, plug or charger in water. Ensure your hands are dry before use.
• Unattended: Do not leave the appliance unsupervised while it is charging.
• Cleaning and storage: Before cleaning, servicing or moving the vacuum
cleaner, make sure the battery charger is disconnected from the appliance
and from the power socket.
General Safety Instructions (Cont.)

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Product Overview
Scope of delivery
Handheld unit Upright unit Accessories
1
2
3
4
5
6
7
8
9
12
11
10
13
14
21
20
17
16
15
18
19
22

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Parts list
A Handheld unit
1 Grip/handle
2 On/Off switch
3 Charge indicator light
4 Dust container release buttons
5 Dust lter
6 Coarse lter
7 Dust container
B Upright unit
8 Grip/handle
9 On/Off switch
10 Handle release latch (at the back)
11 Handheld unit release button (at the back)
12 Handheld unit recess
13 Floor head with rotary brush
14 LED lamps
C Accessories
15 Brush attachment
16 Crevice nozzle
17 Battery charger/mains adaptor
18 DC connector
19 Holder for brush nozzle (at the back)
20 Holder for crevice tool (at the back)
21 Charging socket (at the back)
22 Cradle/stand
D Documentation (not shown)
Instruction manual
Quick start guide
Warranty certicate
Product Overview (Cont.)

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CHARGING TIME
• Before rst use, the in-built battery needs to be charged according to the
instructions on the opposite page. During charging, the charge indicator light
at the front of the handheld unit illuminates red. When the appliance is fully
charged, the it will illuminate green.
• After subsequent use, recharge the appliance when the suction power
decreases noticeably.
• In order to ensure that it is always ready for use, we recommend you leave
the appliance on the cradle when not in use, connected to the mains
adaptor.
Before first use
• This product has been packaged to protect it against transportation damage.
Unpack it and keep the original carton and materials in a safe place. It will help
prevent any damage if the product needs to be transported in the future, and
you can use it to store the appliance when it is not in use. In the event it is to be
disposed of, please recycle all packaging materials where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children, so
ensure all packaging materials are out of their reach and disposed of safely
• Unwind the cord of the battery charger to its full length and inspect it for
damage. Do not use the charger if the cord is damaged. In case of damage,
contact our after sales support line for advice on examination, repair or
return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating
principles of the appliance. Pay particular attention to the safety instructions.
• Make sure all parts listed on page 9 are inside the box. If anything is missing,
contact our after sales support line.
Getting Started

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Charging the appliance
• Connect the battery charger to a mains socket and insert the DC connector
into the charging socket at the underside of the cradle/stand. Feed the cable
through the cable channel on the charging socket so that the cradle is not
resting on the cable.
• Position the cradle/stand close to a mains socket, well away from heat
sources and excessive moisture.
• Place the complete vacuum cleaner (frame with the handheld unit attached)
onto the cradle. The charge indicator light at the front of the handheld unit
illuminates red. When the appliance is fully charged, the light will illuminate
green.
CAUTION!
Ensure the appliance is switched off before starting to charge the batteries.
Getting Started (Cont.)
Fig. 1
=
Fig. 2
Assembly and disassembly
Your new Rechargeable 2-in-1 Vacuum Cleaner can be used as a handheld unit or
as an upright vacuum cleaner with the handheld unit assembled into the frame.
• To connect the handheld unit into
the frame for use as an upright
vacuum, insert the tip of the handheld
unit into the opening in the handheld
unit recess. Then press the grip of the
handheld unit into the handle until it
clicks securely into position (Fig. 1).
• To remove the handheld unit from
the frame for use as a handheld
unit, press the handheld unit release
button at the back of the frame. Then
pull the handheld unit up and out of its
recess in the frame (Fig. 2).
• To fold down the handle for
convenient storage, press the handle
release latch at the back of the frame
and fold down the handle.

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Instructions
IMPORTANT!
• Blockages: Make sure the suction opening is always open and unblocked.
Blockages lead to overheating and damage to the motor.
• Shag pile carpet: Do not vacuum shag pile carpet with the oor brush. The
rotary brush can get caught in the carpet and block.
• Parquetry: Before upright vacuuming highly polished parquetry surfaces,
test the appliance on an inconspicuous area to ensure suitability.
• Filters: Ensure both the dust and coarse lters are in place before vacuuming.
• Recharging: As soon as the suction power of the appliance begins to
diminish noticeably, connect the appliance to the charger.
Upright vacuuming
The handheld unit ts securely into the frame of the vacuum cleaner. Before you
use the vacuum cleaner in an upright position to vacuum oors, make sure the
handheld unit is properly tted into the frame and the unit is sufciently charged
(see page 11).
• Attach the handheld unit into the frame as described on the previous page. If
the handle is folded down, press the handle release latch at the back of the
frame and pull up the handle.
• Start the vacuum cleaner by pressing the On/Off switch on the upper handle.
The two LED lamps at the front of the oor brush will illuminate and the
rotary brush will start turning.
• Guide the oor brush over the area to be vacuumed. Hold the grip so that the
oor brush moves smoothly over the oor.
• Press the On/Off switch when you have nished vacuuming. The rotary brush
will stop and the LED lamps go out.
Handheld vacuuming
The handheld unit is designed for convenient vacuuming of furniture, stairs, the
car interior or any areas that are more difcult to access with an upright vacuum
cleaner. Before you use the handheld vacuum cleaner, make sure the unit is
sufciently charged (see page 11).
• Remove the handheld unit from the frame as described on the previous page.
• If required, attach the crevice nozzle or the brush attachment to the opening
at the front of the handheld unit.
• Start the vacuum cleaner by pressing the On/Off switch.
• When you have finished vacuuming, press the On/Off switch again.

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FAQs and Troubleshooting Guide
Problem Possible cause Solution
The appliance is not
working.
The battery is not charged. Connect the appliance to
the battery charger.
The appliance is defective. Contact our after sales
support centre for advice.
The appliance is
running but hardly
sucking up any dirt.
The battery is not
sufficiently charged.
Connect the appliance to
the charger until the battery
is fully charged.
The dirt container is full. Empty the dirt container.
The dust filter is blocked. Clean the dust filter.
The appliance will
not charge.
The charger is not
correctly connected to the
socket/mains plug.
Check the connections of
the charger and ensure it is
properly connected to the
cradle/stand and the wall
outlet.
The charger is defective. Contact our after sales
support centre for advice.
If you experience problems with your Rechargeable 2-in-1 Vacuum Cleaner,
check in the table below for solutions to common problems. If our suggestions
do not help you with the problem, or if you experience any other problems with
the appliance, do not try and manage them by yourself. Contact our after sales
support line for advice on repair or replacement.
WARNING!
Always unplug the vacuum cleaner before any maintenance checks.

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Other Useful Information
Cleaning and care
To keep the vacuum cleaner in good working order, and to achieve the best
results when vacuuming, we recommend you empty the dirt container and clean
the dust lter after every use.
Emptying the dirt container and cleaning the filters
• Press the handheld unit release button at the back of the frame and pull the
handheld unit up and out of the frame.
• Press both dust container release buttons simultaneously and pull the dust
container up and out of its recess.
• Pull out the dust lter with your ngers. Shake out loose dirt particles. If
necessary, rinse the lter in clear water and let it air dry. Do not use hot air to
dry the dust lter.
• Then remove the coarse lter, also by simply pulling it out. Shake out loose
dirt particles and wipe it clean with a dry or damp cloth.
• Empty the dirt container and wipe it clean with a dry or damp cloth.
• When all parts are completely dry, reassemble the appliance. First insert the
coarse lter, then the dust lter into the dust container. Then replace the dust
container by rst inserting the catch into the notch in the handheld unit and
then pushing the front part of the dust container rmly downwards until it
clicks securely into place.
WARNING!
• Always disconnect the charger from the mains socket and remove the DC
connector from the charging socket on the cradle before cleaning the cradle.
• Always remove the handheld unit from the vacuum cleaner frame before
cleaning the handheld unit, the frame or the oor brush.
• Do not use abrasive or aggressive cleaning materials. These could damage
the surface of the appliance.
Fig. 3

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Other Useful Information (Cont.)
Storage
• Storage environment: Store the appliance in a dust-free and dry location,
out of children's reach. Storing it in its original carton will protect it from dust.
• For convenient upright storage, store the appliance, fully assembled, on
the cradle/stand. We recommend you leave the battery charger connected to
the cradle/stand and a power point so the unit can recharge when not in use.
• You can store the crevice tool and brush nozzle at the back of the cradle/
stand in their respective holders.
• For compact storage, fold down the handle, as described on page 11.
Fig. 4
Cleaning the appliance and attachments
If the appliance needs cleaning, wipe it with a damp cloth. Add a mild detergent
to the cloth, if required to remove stubborn dirt. Ensure that the appliance is
completely dry before the next use.
If the tools require cleaning, use a slightly damp cloth and/or a small brush (such
as an old toothbrush) to clean the crevice nozzle and brush attachment.
Cleaning the rotary brush
The rotary brush is located at the underside of the floor brush. Larger dirt and
dust residues, hair and threads can become caught in the brush, which can
block or jam the suction mechanism and affect dirt removal. It is therefore
important that you regularly check the state of the brush and clean it when
required.
• Turn the oor brush upside down.
• Push the catch on the cover plate to
the rear so that you can remove the
cover plate (Fig. 4).
• Lift out the rotary brush and clean it.
• To replace the rotary brush, rst push
the broad end onto the drive shaft so
that the rotary brush hooks into place.
• Then push the other end into the
mount so that the rotary brush sits
straight in the oor brush.
• Replace the cover plate and fasten it
rmly into place.
NOTE: The LED lamps are maintenance-free and cannot be changed.

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Technical specifications
Adaptor input voltage AC 100–240V
Adaptor output voltage 13.5V DC, 500mA
Battery working voltage 10.8V DC
Rated power 75W
Battery specification Li-ion 10.8V 1800mAh
Dimensions (mm) 1140 (H) x 273 (W) x 190 (D)
Weight 2.3kg
Other Useful Information (Cont.)
Service, repair and spare parts
If the appliance is damaged, do not attempt to repair it yourself. Contact our
after sales support centre to arrange for examination or repair of the product.
The following spare parts are available for purchase from our after sales support
centre. To purchase a spare part, call the centre on 1300 886 649 or email us
at [email protected]
• Battery charger/mains adaptor
• Brush nozzle
• Coarse filter and cover
• Cradle/stand
• Crevice tool
• Dust container
• Dust filter and cover
• Handheld vacuum cleaner
• Power cord
• Rotating brush
Compliance
This product complies with the following standards:
• Electrical safety 60335.1:2011+A1:2012 and
60335.2.2:2010+A1:2011+A2:2014
• Electromagnetic compatibility: EN 55014:2006+A1:2009+A2:2011

17
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Responsible disposal
• This product contains rechargeable batteries. Do not throw the appliance into
a re and do not subject it to high temperatures. There is a risk of explosion!
• At the end of its working life, do not throw this appliance out with your
household rubbish. Electrical and electronic products contain substances
that can have a detrimental effect on the environment and human health
if disposed of inappropriately. Observe any local regulations regarding the
disposal of electrical consumer goods and dispose of it appropriately for
recycling. Contact your local authorities for advice on recycling facilities in
your area.
Other Useful Information (Cont.)

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Repair and Refurbished
Goods or Parts Notice
Rechargeable 2-in-1 Vacuum Cleaner
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on
a mobile telephone, songs stored on a portable media player, games saved on
a games console or files stored on a USB memory stick) during the process of
repair, some or all of your stored data may be lost. We recommend you save this
data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on 1300 886 649 or write to us at:
Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Telephone: [phone] (Aust) - Fax: [phone]
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30am to 06:00pm EST)
Email: [email protected]g
YEAR WARRANTY
3

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Warranty returns
Should you for any reason need to return this product for
a warranty claim, make sure to include all accessories with
the product.
Product does not work?
If you encounter problems with this product, or if it fails to
perform to your expectations, make sure to contact our
After Sales Support Centre on 1300 886 649 before
returning it to the store for a refund.
For an electronic copy of this manual, go to www.stirlingappliances.com.au and download
a copy.
Instruction Manual Revision Index
Version No Issue Date Description
V1.0 05 June 2015 Original release
V1.1 12 June 2015 Minor updates