Stirling VC-001 User manual
INSTRUCTION MANUAL
Model Number VC-001
2000W
Bagless Vacuum Cleaner
N13275
IM Version No: V1.1 Issue Date: 06 August 2015
AFTER SALES SUPPORT
1300 886 649
AUS MODEL: VC-001 PRODUCT CODE: 51388 11/2015
2
Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING®are manufactured to the highest
standards of performance and safety and, as part of our philosophy of customer
service and satisfaction, are backed by our comprehensive 1 Year Warranty. We
hope you will enjoy using your purchase for many years to come.
3
Contents
02 Welcome
04 Warranty Details
05 General Safety Instructions
08 Product Overview
10 Getting Started
11 Instructions
16 FAQs and Troubleshooting Guide
17 Other Useful Information
19 Repair and Refurbished Goods or Parts Notice
4
2000W Bagless Vacuum Cleaner
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts
for a period of 12 months from the date of purchase. Defects that occur within
this warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion, solely at our option with no charge for parts and
labour. The benefits conferred by this warranty are in addition to all rights
and remedies in respect of the product that the consumer has under the
Competition and Consumer Act 2010 and similar state and territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and to compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure.
5
General Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this
type of product. The safety precautions enclosed herein reduce the risk of fire,
electric shock and injury when correctly adhered to. Keep the manual in a safe
place for future reference, along with the completed warranty card, purchase
receipt and carton. If applicable, pass these instructions on to the next owner of
the appliance.
Always follow basic safety precautions and accident prevention measures
when using an electrical appliance, including the following:
Electrical safety and cord handling
• Voltage: Make sure your local outlet voltage and circuit frequency correspond
to the voltage indicated on the appliance rating label.
• Safe connection: Insert the plug firmly into an appropriate mains socket.
Do not alter the plug. Do not use an extension cord or electrical outlet with
inadequate current-carrying capacity.
• Protect from moisture: To protect against fire and electric shock, do not
immerse the cord, plug or the appliance itself in water or other liquid. Ensure
your hands are dry before handling the plug or switching on the appliance.
Do not use it outdoors or on wet surfaces.
• Protect the power cord: Do not kink or damage the power cord. Do not
wrap it around the appliance. Do not pull or carry the vacuum cleaner by the
cord. Do not use the cord as a handle, close a door on the cord or pull the
cord around sharp edges or corners. Do not run the vacuum cleaner over the
cord. Run the cord in such a way that there will be no risk of anyone pulling it
inadvertently or tripping over it. Keep the cord away from heated surfaces.
• Cord retraction: This vacuum cleaner is equipped with a plug and a power
supply cord that automatically retracts. If anything is damaged, both the plug
and the cord must be repaired by a qualified repairer or electrician. When
unplugging, grab the plug, do not pull the cord. Then press the cord retraction
pedal and hold the plug, guiding it back onto the cord reel to prevent whipping
and causing injury or damage.
• Disconnect after use: Always switch off the appliance first and then unplug
the cord from the outlet when you have finished vacuuming, before connecting
or changing accessories and before emptying or cleaning the dust tank.
• Unattended: Do not leave the vacuum cleaner unattended when plugged in.
6
General Safety Instructions (Cont.)
• RCD: Unless your home is already fitted with a residual current device, we
recommend installing a safety switch with a rated residual operating current
not exceeding 30mA to provide additional safety protection when using
electrical appliances. See your electrician for professional advice.
• Do not use if damaged: Check the appliance and cord before every use to
ensure that it is undamaged and safe to operate. Do not pick up or operate the
appliance if the power supply cord, plug or housing is damaged. Do not use
the appliance after it malfunctions or has been dropped or damaged in any
manner, or if it has been left outside or dropped into water.
• Damaged cord: A damaged cord or plug must be replaced by the
manufacturer or a qualified person in order to avoid a hazard. In case of
damage, contact our after sales support centre for advice.
• CAUTION: The hose contains electrical connections. Do not use it to suck up
water. Do not immerse it in water for cleaning. Check the hose regularly, and
do not use it if damaged.
Usage conditions and restrictions
• Domestic use only: This appliance is intended for indoor household use
only. It is not suitable for commercial/industrial use. Do not use the product
outdoors or on wet surfaces.
• Intended purpose: Only use the vacuum cleaner on dry indoor surfaces, as
described in this manual and with the original accessories supplied. Do not
use it for any purpose other than described in this manual. Any other use is
not recommended and may cause fire, electric shock or injury, or compromise
the safety of the appliance and void the warranty.
• Handle with caution: These instructions are not intended to cover every
possible condition and situation. As with any electrical household appliance,
common sense and caution are therefore always recommended when
assembling, operating and maintaining the unit.
• Accessories: Ensure that all parts are correctly assembled before use.
Improper assembly and use of accessories that are not recommended in this
manual may result in the risk of fire, electric shock and/or injury to persons.
• Usage restrictions: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge unless they have been given supervision or
instructions concerning use of the appliance by a person responsible for their
safety.
7
General Safety Instructions (Cont.)
• Children: This vacuum cleaner is not a toy. Supervise children to ensure they
do not play with the appliance. Close supervision is necessary when any
appliance is used by or near children.
• Work area: Keep your work area well lit. Use extra care when cleaning on
stairs. Do not rest the appliance on stairs when it is not in use.
• Prevent injury: Keep hair, loose clothing, fingers and all parts of the body
away from openings and moving parts. Keep openings clear. Do not point the
vacuum cleaner at people or animals when in use.
• Prevent blockage: Do not put any objects into openings. Keep all openings
free of dust, lint, hair or anything that may reduce the airflow. Do not use the
product with any openings blocked or restricted airflow.
• IMPORTANT: If the suction opening, hose or telescopic tube is blocked,
switch off the appliance and remove the blockage before restarting.
• Protect the appliance: Keep the vacuum cleaner away from heat sources
(radiator, oven etc.), direct sunlight, moisture and sharp edges. Do not operate
it too close to a heater.
• Filter installation: Do not use the product without the filters in place.
• Do not use the vacuum cleaner to pick up:
• Flammable or combustible fluids (such as fuel or solvent), burning
substances (such as ash, cigarettes or hot coals) or use it in the presence of
explosive liquids or vapours;
• Hard or sharp objects such as shards of glass, nails, coins;
• Harmful or toxic materials (such as chlorine bleach, ammonia, drain cleaner);
• Any liquids, or vacuum in areas where liquids may be present.
• After use: Put the vacuum cleaner away after every use to prevent anyone
tripping over it. Store it in a cool, dry indoor area, out of reach of children.
• Cleaning: Only clean the housing with a soft, dry cloth. Do not use liquid or
aerosol cleaners.
• Repair: Never attempt to open the motor base of the vacuum cleaner
yourself, or to replace the power cord. Only have the appliance repaired by an
authorised technician, or contact the after sales support line for advice.
• Storage: Store the appliance in a cool, dry indoor area, out of reach of
children.
• Liability: We accept no liability for any eventual damages or injury caused by
noncompliance with these instructions.
8
Product Overview
5
7
6
4
2
1
3
The assembled vacuum cleaner
Scope of delivery
A Parts list
1 Suction control valve
2 Telescopic tube (chrome)
3 Crevice tool with fold-out brush
4 Flexible hose
5 Dual function floor brush
(with rocker switch)
6 Dust tank handle
7 Unit handle
9
Product Overview (Cont.)
10
9
8
Back view
11
12
13
14
15
16
17
18
Top view
8 On/Off pedal
9 Dust tank release button
10 Speed control knob
11 Cord retraction pedal
12 Power cord and plug
13 Parking/storage slot
for the floor brush
14 Exhaust filter compartment
15 HEPA filter
(inside this compartment)
16 In-tank filter
17 Dust tank
18 Hose socket
B Documentation
(not shown)
Instruction manual
Quick start guide
Warranty certificate
10
Getting Started
Before first use
• This product has been packaged to protect it against transportation damage.
Unpack it and keep the original packaging carton and materials in a safe place.
It will help prevent any damage if the product needs to be transported in the
future, and you can use it to store the appliance when it is not in use. If it is to
be disposed of, please recycle all packaging materials where possible.
• Plastic wrapping can be a suffocation hazard for babies and young children, so
ensure all packaging materials are out of their reach and disposed of safely.
• Unwind the cord to its full length and inspect it for damage. Do not use the
appliance if it is damaged. In case of damage, contact our after sales support
line for advice on examination, repair or return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating prin-
ciples of the vacuum cleaner. Pay particular attention to the safety instructions.
Fig. 1
• To adjust the telescopic tube length, push in the button at the centre joint and
slide the tube apart or together (Fig. 2, C).
Fig. 2 AB C
Assembly
WARNING: Ensure the vacuum is unplugged from the outlet before assembly.
• Insert the flexible hose into the hose socket at
the front until it locks into position.
• To remove the flexible hose, press the locking
buttons on the base of either side of the hose
and pull the hose out of the socket (Fig. 1).
• Push the telescopic tube onto the curved end of
the handle (Fig. 2, A).
• Fit the cleaning accessory tightly onto the end
of the telescopic tube (Fig. 2, B).
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Cord release and rewind
• Holding the power plug firmly, pull it to fully
unwind the cord (Fig. 3, G). A yellow mark on
the power cord indicates the recommended
cord length. It is followed by a red mark – do
not pull the cord out past the red mark.
• Position the cord so no one is likely to trip
over it.
• To rewind the power cord, press the cord
retraction pedal (Fig. 3, F).
CAUTION: Take care, the cord retracts very
quickly. Guide it with one hand to prevent
the cord from whipping, which could cause
damage or injury.
Carry handle
• When carrying the vacuum cleaner, use the
handle on top of the unit (Fig. 3, B).
• Do not carry the vacuum by the dust tank
handle (Fig. 3, E) to avoid accidentally
pressing the dust tank release button
(Fig. 3, D) and dropping the appliance.
Switching on and off
• Insert the plug into a power point and press
down the On/Off pedal (Fig. 3, A) to switch
the vacuum cleaner on.
To turn it off, press the pedal again.
Speed and suction power control
• Slide the speed control knob (Fig. 3, C)
up or down to adjust the suction power to
a level appropriate for the surface to be
vacuumed.
• To lower the suction power temporarily
during vacuuming, you can also push down
the suction control valve on the curved
handle (Fig. 4). Push it up again to cover the
opening for increased suction.
Instructions
A
C
F
G
D
E
B
Fig. 3
Fig. 4
12
Fig. 5
A B
Carpet and hard floor cleaning
• When the bristles are retracted, press
the rocker switch to extend the bristles
and the rubber flap for vacuuming floor
boards, tiles or other hard floor coverings
(Fig. 5, A).
• With the bristles and rubber flap retracted,
use the dual function floor brush for
carpet and rug cleaning (Fig. 5, B).
Using the accessory tool
• This vacuum cleaner comes with a crevice
tool (Fig. 6) with a fold out brush (Fig. 7)
for cleaning in tight spots such as in
between furniture, radiators, corners, the
car interior, or for vacuuming delicate
curtains, books, furniture and lamps.
• Attach the tool straight to the flexible hose
(Fig. 6) for cleaning items close by, or to
the metal telescopic tube (Fig. 7).
Floor brush storage
• When resting or storing the vacuum
cleaner, keep the floor brush conveniently
attached in the storage slot at the rear of
the appliance (marked with an arrow in
Fig. 8). Fig. 8
Fig. 7
Fig. 6
Instructions (Cont.)
13
Emptying the dust tank
Instructions (Cont.)
IMPORTANT!
• Always unplug the vacuum cleaner from the electrical outlet before
removing the dust tank.
• For consistent cleaning performance, we recommend you clean the
filters every time you empty the dust tank.
• Only use the vacuum cleaner with all filters in place.
• Holding the dust tank by its handle,
press down the dust tank release button
on top of the dust tank and pull it up
and out of the vacuum cleaner (Fig. 9).
• Hold the dust tank over a bin and unclip
the dust release latch to open and
empty the container (Fig. 10).
• When all the dust has fallen out, wipe
the inside of the dust tank with a dry
cloth or a duster.
• Clean the in-tank filter as described on
page 15.
• Close the dust tank and place it back
onto the vacuum cleaner, making sure
all parts are properly aligned and the
tank clicks securely into place.
Fig. 9
Fig. 10
14
The filtration system
This vacuum cleaner features a maximum particle filtration system for optimum
dust removal. The HEPA filter and the in-tank filter are located in the dust tank
section of the vacuum cleaner, the exhaust filter at the back of the cylinder. To
ensure maximum performance from your vacuum cleaner, it is very important to
keep these filters clean and replace them regularly.
Instructions (Cont.)
IMPORTANT!
Always unplug the vacuum cleaner from the electrical outlet before maintenance.
Cleaning the HEPA filter
• Take the dust tank out of the vacuum
cleaner (as described on page 13) and
empty it.
• Lift up the end of the dust tank handle
closest to the dust tank to open the
HEPA filter compartment (Fig. 11).
• Lift out the HEPA filter (Fig. 12, A).
• Wash the filter under running water,
brushing it with a soft brush if heavily
soiled.
• Do not machine wash the HEPA filter.
• Allow the filter to dry completely before
replacing it in the appliance, following
the steps above in reverse order.
Fig. 11
Fig. 12
IMPORTANT!
Filters should be replaced every few months depending on frequency of usage.
Contact our after sales support line on 1300 886 649 to purchase replacements.
A
15
Instructions (Cont.)
Cleaning the in-tank filter
• Take the dust tank out of the vacuum (as
described on page 13) and empty it.
• Unclip the dust release latch to open the
bottom of the dust tank (Fig. 13).
• Take out the plastic in-tank filter (Fig. 14)
and wash the disassembled parts under
running water with a soft brush or cloth.
• Wipe the dust tank with a soft cloth.
• Leave the parts to dry completely
before putting them back into place in
the vacuum cleaner body, following the
steps above in reverse order.
Cleaning the exhaust filter
• Press the release latch and take off the
cover to the exhaust filter compartment
(Fig. 15).
• Remove the filter housing (Fig. 16), take
out the foam filter and wash it under
running water.
• Allow the filter to dry completely before
replacing it in the vacuum cleaner.
IMPORTANT!
• Only use the vacuum cleaner with
all filters intact, in dry condition and
correctly installed.
• Replacement filters are available
from our after sales support centre.
Contact us on 1300 886 649 to
purchase replacements.
• Make sure that the openings of the
vacuum cleaner are not clogged or
obstructed. Otherwise the vacuum
cleaner might get damaged.
Fig. 13
Fig. 14
Fig. 15
Fig. 16
16
Problem Possible cause Solution
The
vacuum
cleaner will
not work.
It is not properly plugged
into the electrical outlet.
Plug it in securely.
There is no electricity in
the electrical outlet.
Check the fuse or circuit breaker.
Blown fuse/tripped circuit
breaker.
Reset the breaker or replace the
fuse.
The On/Off switch is not
turned on.
Push down the power On/Off pedal.
The
vacuum
cleaner will
not pick
up / loss of
suction.
The dust tank is not
installed properly.
Check and ensure the dust tank is
properly installed.
The dust tank is full or
blocked.
Empty the dust tank and remove
any obstructions.
The filters are clogged. Remove and clean the filters.
The tools
will not pick
up properly.
The tools are not attached
correctly.
Check and ensure the tools are
attached properly.
The flexible hose is not
installed correctly.
Check and ensure the hose is
installed properly.
Dust is
escaping
from the
vacuum
cleaner.
The dust tank is full. Empty the dust tank.
The dust tank is not
installed correctly.
Check and ensure the dust tank is
installed correctly.
The filters are not properly
installed.
Remove and clean the filters, then
reassemble them into the appliance.
WARNING!
Always unplug the vacuum cleaner before any maintenance checks.
FAQs and Troubleshooting Guide
If the solutions above do not help you with the problem, or if you experience
any other problems with your vacuum cleaner, do not try and manage them by
yourself, contact our after sales support line for advice on repair or replacement.
WARNING!
The appliance is equipped with an overheating protection device, which will shut down
the appliance should the motor overheat as a result of tube/filter blockage. If the unit
stops suddenly during normal operation, unplug and check the tube for blockage, clean
the dust tank and filter(s). It will reset automatically after approximately 20 minutes.
17
Other Useful Information
Storage
• Put the vacuum cleaner away after every use to prevent anyone tripping over
it. Make sure to unplug it from the electrical outlet and rewind the power cord.
• Store it indoors in a cool, dry area, out of reach of young children.
Service, repair and spare parts
If the appliance is damaged, do not attempt to repair it yourself. Contact our
after sales support centre to arrange for examination or repair of the product.
The following spare parts are available for purchase from our after sales support
centre. To purchase a spare part, call the centre on 1300 886 649 or email us
• Dust tank (HEPA) filter
• Exhaust (foam) filter
Technical specifications
Voltage: 220–240V, 50/60Hz
Wattage: 2000W (max.)
Floor brush: Dual function
Dust tank capacity: 3.5L
Cord length: 5m, retractable
Dimensions (mm): 390 x 275 x 320 (without accessories)
Weight: 6.8kg
Accessories: Crevice tool with fold-out brush
Filters: HEPA filter, plastic in-tank filter, foam exhaust filter
(all washable)
Compliance
This product complies with the following standards:
• AS/NZS 60335.1 and AS/NZS 60335.2.2 for electrical safety
• EN 55014.1; EN55014.2; EN 61000.3.2 and EN 61000.3.3 for
electromagnetic compatibility
DOUBLE INSULATION
This symbol indicates that the appliance has been designed in such a way
that it does not require a safety connection to electrical earth (ground).
18
Responsible disposal
At the end of its working life, do not throw this appliance out with your household
rubbish. Electrical and electronic products contain substances that can have
a detrimental effect on the environment and human health if disposed of
inappropriately. Observe any local regulations regarding the disposal of electrical
consumer goods and dispose of it appropriately for recycling. Contact your local
authorities for advice on recycling facilities in your area.
Other Useful Information (Cont.)
19
Repair and Refurbished
Goods or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on
a mobile telephone, songs stored on a portable media player, games saved on
a games console or files stored on a USB memory stick) during the process of
repair, some or all of your stored data may be lost. We recommend you save this
data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them
with refurbished goods of the same type or use refurbished parts in the repair
process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on 1300 886 649 or write to us at:
Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30AM to 06:00PM EST)
Email: [email protected]g
2000W Bagless Vacuum Cleaner
YEAR WARRANTY
1
Warranty returns
Should you for any reason need to return this product for
a warranty claim, make sure to include all accessories with
the product.
Product does not work?
If you encounter problems with this product, or if it fails to
perform to your expectations, make sure to contact our
After Sales Support Centre on 1300 886 649 before
returning it to the store for a refund.
For an electronic copy of this manual, go to www.stirlingappliances.com.au and download
a copy.
Instruction Manual Revision Index
Version No Issue Date Description
V1.0 22 July 2015 Original release
V1.1 06 August 2015 Compliance updates
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1
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