Stirling VC-460 User manual

INSTRUCTION MANUAL
Model Number VC-460
Multi-Cyclonic Vacuum Cleaner
N13275
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014

AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Contents
01 Warranty Details
02 Welcome
03 General Safety Instructions
06 Product Overview
08 Getting Started
09 Instructions
15 Frequently Asked Questions
16 Other Useful Information
17 Repair and Refurbished Goods or Parts Notice

1
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Multi-Cyclonic Vacuum Cleaner
Warranty Details
The product is guaranteed to be free from defects in workmanship and parts
for a period of 36 months from the date of purchase. Defects that occur
within this warranty period, under normal use and care, will be repaired,
replaced or refunded at our discretion, solely at our option with no charge for
parts and labour. The benefits conferred by this warranty are in addition
to all rights and remedies in respect of the product that the consumer
has under the Competition and Consumer Act 2010 and similar state and
territory laws.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and to compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
YEAR WARRANTY
3

2
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Welcome
Congratulations on choosing to buy a STIRLING®product.
All products brought to you by STIRLING®are manufactured to the highest
standards of performance and safety and, as part of our philosophy of customer
service and satisfaction, are backed by our comprehensive 3 Year Warranty. We
hope you will enjoy using your purchase for many years to come.

3
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
General Safety Instructions
Read this manual thoroughly before first use, even if you are familiar with this
type of product. The safety precautions enclosed herein reduce the risk of fire,
electric shock and injury when correctly adhered to. Keep the manual in a safe
place for future reference, along with the completed warranty card, purchase
receipt and carton. If applicable, pass these instructions on to the next owner of
the appliance.
Always follow basic safety precautions and accident prevention measures when
using an electrical appliance, including the following:
Electrical safety and cord handling
• Correct voltage: Make sure your local outlet voltage and circuit frequency
correspond to the voltage indicated on the appliance rating label.
• Safe connection: Insert the plug firmly into a properly earthed mains socket.
Do not alter the plug.
• Protect from moisture: To protect against electric shock, do not immerse the
cord, plug or the appliance itself in water or other liquid. Ensure your hands
are dry before handling the plug or switching on the appliance. Do not use it
outdoors or on wet surfaces.
• Protect the power cord. Do not kink or damage the power cord. Do not wrap
it around the appliance. Do not pull or carry the vacuum cleaner by the cord.
Do not use the cord as a handle, close a door on the cord or pull the cord
around sharp edges or corners. Do not run the vacuum cleaner over the cord.
Keep the cord away from heated surfaces.
• Disconnect after use: Always switch off the appliance first and then unplug
the cord from the outlet when you have finished vacuuming, before connecting
or changing accessories and before emptying or cleaning the dust tank.
• Cord retraction: When unplugging, grab the plug, do not pull the cord. Then
press the cord retraction button and hold the plug, guiding it back onto the
cord reel to prevent whipping and causing injury or damage.
This vacuum cleaner is equipped with a plug and a power supply cord that
automatically retracts. If anything is damaged, both the plug and the cord
must be repaired by a qualified repairer or electrician.
• Unattended: Do not leave the vacuum cleaner unattended when plugged in.
• RCD: The installation of a residual current device (safety switch) is
recommended to provide additional safety protection when using electrical
appliances. It is advisable that a safety switch with a rated residual operating
current not exceeding 30mA be installed in the electrical circuit supplying the
appliance. See your electrician for professional advice.

4
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
General Safety Instructions (Cont.)
Usage conditions and restrictions
• Domestic use only: This appliance is intended for indoor household use only.
It is neither suitable for commercial/industrial nor for outdoor use.
• Intended purpose: Only use the vacuum cleaner on dry indoor surfaces, as
described in this manual and with the original accessories supplied. Do not
use it for any purpose other than described in this manual. Any other use is
not recommended and may cause fire, electric shock or injury, or compromise
the safety of the appliance and void the warranty.
• Handle with caution: These instructions are not intended to cover every
possible condition and situation. As with any electrical household appliance,
common sense and caution are therefore always recommended when
installing, operating and maintaining the unit.
• Accessories: Improper installation and use of accessories that are not
recommended in this manual may result in the risk of fire, electric shock and/
or injury to persons.
• Usage restrictions: This appliance is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given supervision or
instructions concerning use of the appliance by a person responsible for their
safety.
• Children: This vacuum cleaner is not a toy. Supervise young children to ensure
they do not play with the appliance. Close supervision is necessary when any
appliance is used by or near children.
• Prevent injury: Keep hair, loose clothing, fingers and all parts of the body
away from openings and moving parts. Keep openings away from moving
parts. Do not point the vacuum cleaner at people or animals when in use.
• Prevent blockage: Do not put any objects into openings. Keep all openings
free of dust, lint, hair or anything that may reduce the airflow. Do not use the
product with any openings blocked or restricted airflow.
IMPORTANT: If the suction opening, hose or telescopic tube is blocked, switch
off the appliance and remove the blockage before restarting.
• Protect the appliance: Keep the vacuum cleaner away from heat sources
(radiator, oven etc.), direct sunlight, moisture and sharp edges. Do not operate
it too close to a heater.
• Filter installation: Do not use the product without the filters in place.
• Stairs: Take extra care when vacuuming on stairs.

5
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
• Do not use the vacuum cleaner to pick up:
• Flammable or combustible fluids (such as fuel or solvent), burning
substances (such ash, cigarettes or hot coals) or use it in the presence of
explosive liquids or vapours;
• Hard or sharp objects such as shards of glass, nails, coins;
• Harmful or toxic materials (such as chlorine bleach, ammonia, drain cleaner);
• Any liquids, or vacuum in areas where liquids may be present.
• After use: Put the vacuum cleaner away after every use to prevent anyone
tripping over it.
• Cleaning: Only clean the housing with a soft, dry cloth. Do not use liquid or
aerosol cleaners.
• Repair: Never attempt to open the motor base of the vacuum cleaner
yourself, or to replace the power cord. Only have the appliance repaired by an
authorised technician, or contact the after sales support line for advice.
• Storage: Store the appliance in a cool, dry indoor area, out of reach of young
children.
• Damage: Check the appliance and power cord regularly for visible damage. Do
not use it if the cord or housing is damaged, if it has been dropped, damaged,
left outdoors or dropped into water, or if it appears faulty.
A damaged cord must be replaced by the manufacturer, an authorised service
centre or similarly qualified personnel in order to avoid any hazards.
In case of damage, contact our after sales support line to arrange return
or repair of the damaged product.
• Liability: We accept no liability for any eventual damages or injury caused by
noncompliance with these instructions.
General Safety Instructions (Cont.)

6
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Product Overview
1 Dual function floor brush
2 Flexible hose
3 Suction control
4 Telescopic tube
5 Dirt container
6 Post-motor filter cover
7 Small brush attachment
7
1
6
4
2
3
The assembled vacuum cleaner
5

7
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Product Overview (Cont.)
13
8
16
11
Top view Back view
12
9
10
14
9
10
15
8 Carry handle
9 Dirt container release button
10 Flap release button
11 Crevice tool with fold out brush
12 Hose connection inlet
13 On/Off power switch pedal
14 Storage slot
15 Cord and plug
16 Cord retraction pedal

8
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Assembling the vacuum cleaner
WARNING: Make sure the vacuum cleaner is unplugged from the power outlet
before assembling or removing any accessories.
Getting Started
Before first use
• Unpack the appliance but keep all packaging materials until you have made
sure your new vacuum cleaner is undamaged and in good working order.
Plastic wrapping can be a suffocation hazard for babies and young children,
so ensure all packaging materials are out of their reach.
• Unwind the cord to its full length and inspect it for damage. Do not use the
appliance if it is damaged. In case of damage, contact our after sales support
line for advice on examination, repair or return of the damaged product.
• Read this manual to familiarise yourself with all the parts and operating
principles of the vacuum cleaner. Pay particular attention to the safety
instructions on the previous pages.
1. Insert the flexible hose into the hose connec-
tion inlet (Fig. 1). Make sure the projected
parts on the hose are aligned. Press the hose
into the unit until it clicks into lock position.
2. Push the telescopic extension tube onto the
end of the handle (Fig. 2, A).
3. Fit the dual function floor brush tightly onto
the end of the extension tube (Fig. 2, B).
4. To adjust the telescopic tube length, push in the button (marked with an arrow
in Fig. 2, C) and slide the tube apart or together.
2
B C
1
A

9
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Basic operations
Cord release and rewind
• Holding the power plug (Fig. 3, A)
firmly, pull it to fully unwind the cord. A
yellow mark on the cord indicates the
recommended cord length. Do not pull
out the cord past the red mark.
• Position the cord so no one is likely to
trip over it.
• To rewind the power cord, press the
cord retraction pedal (Fig. 3, B).
CAUTION: Take care, the cord retracts
very quickly. Guide it with one hand to
prevent the cord from whipping, which
could cause damage or injury.
Switching on and off
• Insert the plug into a power point and
press down the on/off pedal (Fig. 3, C)
to switch on the vacuum cleaner.
• Press the pedal again to turn the
vacuum cleaner off.
Carpet and hard floor cleaning
• For carpet and rug cleaning, press the
rocker switch on the dual function floor
brush to raise the bristles (Fig. 4, A).
• When the bristles are raised, press the
rocker switch to lower the bristles for
vacuuming floor boards, tiles or other
hard floor coverings (Fig. 4, B).
Carry handle
• Use the carry handle (Fig. 3, D) to move
the vacuum cleaner from room to room.
Instructions
C
A
B
3
4
D
A B

10
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Instructions (Cont.)
A
B
5
6
Floor brush storage
• When moving or storing the vacuum
cleaner, keep the floor brush
conveniently attached in the storage
slot (see the arrow in Fig. 5) at the rear
of the appliance.
Using the tools
• This vacuum cleaner comes with a
small brush/upholstery tool (Fig. 6, B)
and a dual use crevice tool with fold
out brush (Fig. 6, A) for cleaning in tight
spots such as in between furniture,
radiators, corners, the car interior, or
for vacuuming delicate curtains, books,
furniture and lamps.
• Attach the tools straight to the flexible
hose for cleaning items close by, or to
the metal telescopic tube.

11
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Dirt container and filters
IMPORTANT!
• Always unplug the vacuum cleaner from the electrical outlet before
removing the dirt container.
• For consistent cleaning performance, we recommend you clean the filters
every time you empty the dirt container.
• Only use the vacuum cleaner with all the filters in place.
Emptying the dirt container
• Press down the dirt container release
button on top of the dirt container
(marked with an arrow in Fig. 7). Pull
the container out of the vacuum cleaner
towards you in arrow direction (Fig. 7).
• Hold the dirt container over a bin and
press down the flap release button
(marked with an arrow in Fig. 8) to
empty the container.
• When all the dirt has fallen out, close
the container flap until you hear it click
into place. Then place the dirt container
back onto the vacuum cleaner.
7
8
Instructions (Cont.)

12
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Cleaning the cyclonic separator
• Twist and pull the cover off the dirt container bin and take out the cyclonic
separator, as illustrated below (Fig. 9).
Instructions (Cont.)
• Clean the separator with a soft brush and wipe it with a damp cloth.
If necessary, also wipe clean the dirt container bin.
• Leave the separator to dry completely before putting it back into place.
IMPORTANT: Do NOT submerge the cyclonic separator in water.
• Replace the dirt container back into the vacuum cleaner body following the
above directions in reverse order.
9

13
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Instructions (Cont.)
Pre-motor filter
• The pre-motor filter is located under-
neath the dirt container bin. Lightly
push down the tab at the top to
release the pre-motor filter cover
(Fig. 10, A).
• Lift off the filter cover to gain access
to the filter. Pull the tab towards you
(Fig. 10, B) and remove the filter
(Fig. 10, C).
• Separate the foam filter from the
mesh cassette (Fig. 10, D). To remove
excess dirt and dust, tap each filter
against the side of a dust bin.
• If necessary, rinse the pre-motor filters
in warm water (max. 40°C). Allow to
air dry for 24 hours before replacing.
NOTE: Do not use any detergents or
boiling water to wash the filter. We
recommend you check and clean this
filter periodically.
• Once completely dry, reinstall the pre-
motor filters, cassette and the pre-
motor filter cover before restarting the
vacuum cleaner.
IMPORTANT!
Always unplug the vacuum cleaner from the electrical outlet before maintenance.
Cleaning the HEPA filters
10
A B
C D

14
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Instructions (Cont.)
Storage
• Put the vacuum cleaner away after every use to prevent anyone tripping over
it. Make sure to unplug it from the electrical outlet and rewind the power cord.
• Store it indoors in a cool, dry area, out of reach of young children.
• Always store the vacuum cleaner base down.
Post-motor filter
• The post-motor filter is located on the rear wheel of the vacuum cleaner.
Release the post-motor filter cover and remove it, as illustrated (Fig. 11, A).
• Remove the filter by pulling the tab towards you (Fig. 11, B).
11
AB
• To remove excess dirt and dust, tap the filter against the side of a dust bin.
• If necessary, rinse the post-motor filter in warm water (max. 40°C). Allow to air
dry for 24 hours before replacing.
NOTE: Do not use any detergents or boiling water to wash the filter. We
recommend washing the filter every 9-12 months.
• Once completely dry, return the post-motor filter to the vacuum cleaner.
Replace the post-motor filter cover before restarting the vacuum cleaner.

15
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Problem Possible cause Solution
The
vacuum
cleaner will
not work.
It is not properly plugged
into the electrical outlet.
Plug it in securely.
There is no electricity in
the electrical outlet.
Check the fuse or circuit breaker.
Blown fuse/tripped circuit
breaker.
Reset the breaker or replace the
fuse.
The on/off switch is not
turned on.
Push down the power on/off pedal.
The motor thermostat has
tripped.
Switch off and unplug the vacuum
cleaner and leave it unplugged for one
hour before switching it back on.
The
vacuum
cleaner will
not pick
up / loss of
suction.
The dirt container is not
installed properly.
Check the dirt container assembly.
The dirt container is full or
blocked.
Empty the dirt container.
The filters are clogged. Remove and clean the filters
according to the instructions on
pages 8-10.
The
accessories
will not pick
up properly.
The accessories are not
attached correctly.
Ensure the accessories are attached
properly.
The flexible hose is not
installed correctly.
Attach the hose properly.
Dust is
escaping
from the
vacuum
cleaner.
The dirt container is full. Empty the container.
The dirt container not
installed correctly.
Check the dirt container assembly.
The filter is not installed
completely.
Remove and clean the filters according
to the instructions on pages 8-10.
WARNING: Always unplug the cleaner before any maintenance checks.
Frequently Asked Questions
Troubleshooting guide
If the solutions above do not help you with the problem, or if you experience
any other problems with your vacuum cleaner, do not try and manage them by
yourself. Contact our after sales support line for advice on repair or replacement.

16
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Technical specifications
Voltage: 220-240V
Wattage: 1800-2000W (max.)
Dust bin capacity: 4L
Cord length: 8m
Filters: Cyclonic separator (wipe clean)
Pre-motor HEPA filter (washable)
Post-motor HEPA filter (washable)
Responsible disposal
At the end of its working life, do not throw this appliance out with your household
rubbish. Electrical and electronic products contain substances that can have
a detrimental effect on the environment and human health if disposed of
inappropriately. Observe any local regulations regarding the disposal of electrical
consumer goods and dispose of it appropriately for recycling. Contact your local
authorities for advice on recycling facilities in your area.
Other Useful Information

17
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Repair and Refurbished
Goods or Parts Notice
Unfortunately, from time to time, faulty products are manufactured which need to
be returned to the supplier for repair.
Please be aware that if your product is capable of retaining user-generated data
(such as files stored on a computer hard drive, telephone numbers stored on
a mobile telephone, songs stored on a portable media player, games saved on
a games console or files stored on a USB memory stick) during the process of
repair, some or all of your stored data may be lost. We recommend you save this
data elsewhere prior to sending the product for repair.
You should also be aware that rather than repairing goods, we may replace them with
refurbished goods of the same type or use refurbished parts in the repair process.
Please be assured though, refurbished parts or replacements are only used
where they meet ALDI’s stringent quality specifications.
If at any time you feel your repair is being handled unsatisfactorily, you may
escalate your complaint. Please telephone us on 1300 886 649 or write to us at:
Tempo (Aust) Pty Ltd ABN 70 106 100 252
PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086
Telephone: [phone] (Aust) - Fax: [phone]
Tempo Help Desk: 1300 886 649 (Aust)
(Operating Hours: Mon-Fri 08:30am to 06:00pm EST)
Email: [email protected]g
YEAR WARRANTY
3
Multi-Cyclonic Vacuum Cleaner

18
AFTER SALES SUPPORT
AUS Hotline Costs
1300 886 649 [email protected]
AUS
MODEL: VC-460 PRODUCT CODE:42423 09/2014
Warranty returns
Should you for any reason need to return this product for
a warranty claim, make sure to include all accessories with
the product.
Product does not work?
If you encounter problems with this product, or if it fails to
perform to your expectations, make sure to contact our
After Sales Support Centre on 1300 886 649 before
returning it to the store for a refund.