Stratasys F770 User manual

Part No. 477001-0001_REV_A
F770®
3D Printer
User Guide

User Guide
Page ii
© Copyright 2021 Stratasys. All rights reserved.
Copyright Statement
Copyright © 2021 Stratasys Ltd. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into any human or
computer language in any form, nor stored in a database or retrieval system, without prior
permission in writing from Stratasys. This document may be printed for internal use only. All
copies, shall contain a full copy of this copyright notice.
Trademarks Acknowledgments
Stratasys, F770, GrabCAD, GrabCAD Print, Insight, and FDM are trademarks of Stratasys and/
or subsidiaries or affiliates and may be registered in certain jurisdictions. All other product
names and trademarks are the property of their respective owners.
Confidentiality
This documentation contains Stratasys proprietary information. This information is supplied
solely to assist Stratasys authorized service engineers. No part of this document may be used
for other purposes, and it may not be disclosed to other parties. The specifications on which
this document is based are subject to change without notice.
Liability Statement
Stratasys shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material. Stratasys
makes no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. It is the responsibility
of the system owner/material buyer to determine that Stratasys material is safe, lawful, and
technically suitable for the intended application as well as identify the proper disposal (or
recycling) method consistent with local environmental regulations. Except as provided in
Stratasys' standard conditions of sale, Stratasys shall not be responsible for any loss resulting
from any use of its products described herein.
Disclaimer
Customer acknowledges the contents of this document and that Stratasys parts, materials, and
supplies are subject to its standard terms and conditions, available on
http://www.stratasys.com/legal/terms-and-conditions-of-sale, which are incorporated herein by
reference.
The specifications and/or information on which this document is based are subject to change
without notice.
www.stratasys.com
Comments: [email protected]

User Guide
Page iii
© Copyright 2021 Stratasys. All rights reserved.
Revision Log
Translations of this guide are updated periodically. If you are consuming a translated
version, please check the English version for latest revision and list of updates.
Revision Release Date Description of Changes
A June 2021 Initial Release

Page iv
Contents
1 Service and Support ........................................................1
Service........................................................................................................... 1
Software Support ........................................................................................... 1
Safety Instructions ......................................................................................... 1
Hazard Types ...................................................................................................................... 1
Product Safety Signs........................................................................................................... 2
Product Safety Label Locations........................................................................................... 4
Potential Safety Hazard Areas ............................................................................................ 9
Oven......................................................................................................................... 9
Gantry .................................................................................................................... 10
Z Stage................................................................................................................... 10
Door Locks ........................................................................................................................ 10
General Safety Practices.................................................................................................... 11
Environmental Requirements ............................................................................................. 11
2 Printer Setup .................................................................. 12
General Information ..................................................................................... 12
Welcome Kit Contents....................................................................................................... 12
Basic Setup.................................................................................................. 13
Stabilizing the Printer ........................................................................................................ 14
Identifying Your Printer ...................................................................................................... 15
Making the Network Connection ....................................................................................... 15
Connecting the Power Cable............................................................................................. 16
Configuring the Network.................................................................................................... 16
Network Address Configuration.............................................................................. 16
Insight Software................................................................................................................. 21
FDM Control Center Software ........................................................................................... 22
Setting the Printer’s Date and Time................................................................................... 23
Updating the Controller Software Version ......................................................................... 24
Adjusting the Tip Wipe Height ........................................................................................... 24

User Guide
Page v
3 System Components ..................................................... 25
Printer Overview .......................................................................................... 25
Access Doors and Panels.................................................................................................. 25
Top Covers ............................................................................................................. 26
Oven Door .............................................................................................................. 26
Upper Right & Upper Left Side Panels ................................................................... 26
Rear Panels............................................................................................................ 26
Interface Panel................................................................................................................... 27
Touchscreen User Interface ................................................................................... 27
Power Button .......................................................................................................... 27
USB Ports............................................................................................................... 27
Oven Components....................................................................................... 28
Oven Door ......................................................................................................................... 28
Camera................................................................................................................... 29
Oven Light ......................................................................................................................... 30
Platen................................................................................................................................. 31
Tip Wipe Assemblies.......................................................................................................... 32
Purged Material ................................................................................................................. 33
Material Coil Box................................................................................................................ 33
Gantry .......................................................................................................... 34
Print Heads ........................................................................................................................ 36
Modeling Materials....................................................................................... 37
Materials Used .................................................................................................................. 37
Material Coil Box Memory Chip ......................................................................................... 38
Tips, Slice Height, and Build Sheets.................................................................................. 39
Software....................................................................................................... 40
Controller Software ............................................................................................................ 40
GrabCAD Print Software.................................................................................................... 40
Insight Software ................................................................................................................. 40
4 User Interface ................................................................ 41
Overview ...................................................................................................... 41
Navigation Menu................................................................................................................ 42

User Guide
Page vi
Display Area....................................................................................................................... 43
Working with the Build Page ........................................................................ 43
Loading a File .................................................................................................................... 45
Viewing Print Job Information ............................................................................................ 48
Build Status Display........................................................................................................... 49
Idle.......................................................................................................................... 49
Building................................................................................................................... 50
Print Job Controls .............................................................................................................. 51
Print Button............................................................................................................. 51
Pause Button .......................................................................................................... 52
Abort Button............................................................................................................ 52
Working with the Queue Page ..................................................................... 53
Adding a Job to the Job Queue ......................................................................................... 54
GrabCAD Print Method........................................................................................... 54
USB Method ........................................................................................................... 54
Editing the Job Queue ....................................................................................................... 57
Job Queue Controls................................................................................................ 58
Viewing Job Details ........................................................................................................... 58
About the Sample Queue .................................................................................................. 60
Working with the Materials Page ................................................................. 61
Head Status Icons ............................................................................................................. 62
Viewing Head Details......................................................................................................... 64
Head Maintenance ................................................................................................. 65
Material Status Icons ......................................................................................................... 67
Viewing Material Details .................................................................................................... 69
Material Load Controls....................................................................................................... 71
Load Wizard States ................................................................................................ 72
Material Load/Unload Cancellation......................................................................... 75
Working with the Tools Page........................................................................ 76
Tools Page Menu ............................................................................................................... 77
Navigation Overview .......................................................................................................... 78
Settings.............................................................................................................................. 79
Wait for Part............................................................................................................ 79
Keep Previous Job ................................................................................................. 80

User Guide
Page vii
Part Placement ....................................................................................................... 81
First Layer Material................................................................................................. 82
Units ....................................................................................................................... 83
Standby Mode ........................................................................................................ 84
Language................................................................................................................ 84
Screen Brightness .................................................................................................. 85
UPnP ...................................................................................................................... 86
Wifi.......................................................................................................................... 86
Camera................................................................................................................... 87
Diagnostics Interface .............................................................................................. 88
Remote Access Permissions.................................................................................. 88
Calibration.......................................................................................................................... 90
Tip Calibration ........................................................................................................ 91
Touchscreen Calibration......................................................................................... 92
Maintenance ...................................................................................................................... 93
Gantry/Stage .......................................................................................................... 93
Chamber................................................................................................................. 94
Update Software..................................................................................................... 95
System Odometers................................................................................................. 95
Serial Number......................................................................................................... 96
Open Source Licenses ........................................................................................... 96
System Type........................................................................................................... 96
USB Tools .............................................................................................................. 96
Network.............................................................................................................................. 97
Power............................................................................................................................... 103
Restart .................................................................................................................. 103
Shutdown.............................................................................................................. 104
Light ................................................................................................................................. 104
5 Operating the Printer ................................................... 105
Basic User Operations ............................................................................... 105
Powering ON the Printer.................................................................................................. 105
Powering OFF the Printer ................................................................................................ 106

User Guide
Page viii
Loading Material ........................................................................................ 107
Material Coil Box Preparation .......................................................................................... 107
Connecting Material Coil Box To Printer .......................................................................... 108
Unloading Material ..................................................................................... 118
Handling/Storing Materials............................................................................................... 121
Head Replacement .................................................................................... 121
Replacing a Head ............................................................................................................ 121
Basic Job Build Tasks ................................................................................ 124
Before a Build .................................................................................................................. 124
Preparing the Printer........................................................................................................ 124
Selecting a Job to Build ................................................................................................... 126
Information Available During a Build................................................................................ 127
Build Warnings................................................................................................................. 128
Pausing a Build................................................................................................................ 129
Aborting a Build ............................................................................................................... 130
After a Build is Complete ................................................................................................. 132
Removing a Part from the Printer ......................................................................... 133
Changing Printer Defaults.......................................................................... 134
Job Storage ..................................................................................................................... 134
Part Build Location........................................................................................................... 135
Display Units.................................................................................................................... 136
Oven Temperature Control .............................................................................................. 137
Touchscreen Display Brightness...................................................................................... 137
Display Language ............................................................................................................ 138
Printer Status ............................................................................................. 138
Head Odometer Status .................................................................................................... 138
Materials Status ............................................................................................................... 139
Temperature Status ......................................................................................................... 141
Oven Temperature ............................................................................................... 141
Head Temperature ............................................................................................... 141
Software Version.............................................................................................................. 142
MTConnect System Activation......................................................................................... 143

User Guide
Page ix
6 Calibration and Adjustments........................................ 150
Tip Calibration............................................................................................ 150
Automatic Tip Calibration................................................................................................. 151
Manual Tip Calibration ..................................................................................................... 154
Touchscreen Calibration ............................................................................ 162
XY Gantry Calibration ................................................................................ 164
Z Zero Calibration ...................................................................................... 165
Tip Wipe Height Adjustment....................................................................... 165
7 Maintenance ................................................................ 167
Updating Controller Software..................................................................... 167
USB Flash Drive Method ................................................................................................. 167
GrabCAD Print Method.................................................................................................... 170
Insight Software Method .................................................................................................. 170
Exporting System Configuration (.CFG) File.............................................. 172
USB Flash Drive Method ................................................................................................. 173
GrabCAD Print Method.................................................................................................... 175
Insight Software Method .................................................................................................. 176
Maintenance Schedule .............................................................................. 177
Weekly Maintenance.................................................................................. 178
Cleaning the Oven Chamber ........................................................................................... 178
Cleaning the Platen ......................................................................................................... 178
Monthly Maintenance................................................................................. 178
Clean/Inspect Tip Wipe Assemblies................................................................................. 178
As Needed Maintenance............................................................................ 181
Cleaning the Exterior Surface of the Printer .................................................................... 181
Cleaning the Touchscreen Display .................................................................................. 181
Inspecting and Cleaning the Tip Shields.......................................................................... 181
Customer Replaceable Units ..................................................................... 182
Powering Off .................................................................................................................... 182
Exterior Panels and Access Doors .................................................................................. 182

User Guide
Page x
Top Access Doors Left/Right................................................................................ 182
Top Access Doors Front/Rear .............................................................................. 183
Electronics Bay Access Doors.............................................................................. 184
Upper Side Panels Left/Right ............................................................................... 185
Carriage Board ................................................................................................................ 188
3.3/5/12 VDC ATX Power Supply .................................................................................... 191
Replacing a Head ............................................................................................................ 192
Oven Door Gasket ........................................................................................................... 193
X Encoder Strip................................................................................................................ 194
X Encoder Sensor............................................................................................................ 196
Bellows, Right/Left ........................................................................................................... 198
Head Ribbon Cables........................................................................................................ 200
Tip Shield ......................................................................................................................... 202
Y-Drive Belt ...................................................................................................................... 204
Y Motor ............................................................................................................................ 208
Y-Belt Idler Pulley............................................................................................................. 211
Y Belt Spring Retainer Plates .......................................................................................... 213
Y Belt Tension.................................................................................................................. 215
Z-Drive Belt...................................................................................................................... 217
Z-Motor ............................................................................................................................ 219
Oven Light ....................................................................................................................... 222
Camera ............................................................................................................................ 225
Oven Door Interlock Switch ............................................................................................. 228
Filament Ports Assembly ................................................................................................. 229
8 Troubleshooting ........................................................... 233
Getting Help............................................................................................... 233
Warnings and Errors .................................................................................. 233
Warnings at Build Start .................................................................................................... 234
Errors Preventing a Build from Starting ........................................................................... 235
Load/Unload Errors.......................................................................................................... 237
Build Pause Warnings...................................................................................................... 239
Build Abort Errors............................................................................................................. 241
Head Warnings ................................................................................................................ 243
Head Errors ..................................................................................................................... 243

User Guide
Page xi
Finding a Remedy...................................................................................... 245
9 Supplementary Info...................................................... 249
Declaration of Conformity .......................................................................... 249
Regulatory and Environmental Information................................................ 249
EMC Class A Warning...................................................................................................... 249
FCC Statements (U.S.A.) ................................................................................................ 249
Canada Electromagnetic compatibility (EMC) ................................................................. 250
Normes de Sécurité (Canada).............................................................................. 250
DOC Statement (Canada) .................................................................................... 250
MSDS (Material Safety Data Sheet) ................................................................................ 250
Disposal of Waste Equipment by Users in Private Households in the European Union.. 250

Service Hazard Types
Page 1
© Copyright 2021 Stratasys. All rights reserved.
1 SERVICE AND SUPPORT
This chapter provides information on service and support for the F770 as well as safety
information and safety label locations.
Service
If you have a problem with your printer that is not covered in this guide, please contact
Stratasys Customer Support. Contact information is available from the Stratasys website at:
http://www.stratasys.com/customer-support/contact-customer-support.
When calling in for service, always have your printer’s software version (see “Software
Version” (page 142)) and hardware serial number available (see “Identifying Your Printer”
(page 15)). You may also need to provide a configuration file from your hardware (see
“Exporting System Configuration (.CFG) File” (page 172)).
Software Support
If you have a software problem that is not covered in this guide, please contact Stratasys
Customer Support. Contact information is available from the Stratasys website at: http://
www.stratasys.com/customer-support/contact-customer-support.
When calling in for service, always have your printer’s software version (see “Software
Version” (page 142)) and printer serial number available (see “Identifying Your Printer”
(page 15)). You may also need to provide a configuration file from your hardware (see
“Exporting System Configuration (.CFG) File” (page 172)).
Safety Instructions
The following basic safety tips are given to ensure safe installation, operation, and
maintenance of Stratasys equipment and are not to be considered as comprehensive on
matters of safety. The F770 printer is designed to be safe and reliable rapid prototyping
printers. Access to areas of the printer are potentially dangerous.
Hazard Types
Stratasys recommends that all services be performed by qualified personnel. All personnel
working on or around the printer should be knowledgeable of what the following hazard
classifications mean throughout this guide.

Safety Instructions Product Safety Signs
Page 2
© Copyright 2021 Stratasys. All rights reserved.
•Warnings and Cautions precede the paragraph to which they pertain.
•Notes follow the relative paragraph.
Product Safety Signs
Stratasys makes every effort to ensure that our printers are safe and reliable at all times.
However, there will be times when you must access areas of the printer where potentially high
voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Warning:
Indicates a potentially hazardous situation which, if not avoided, may result in injury
or death.
Caution:
Indicates a situation which, if not avoided, could result in damage to equipment.
Indicates additional information relative to the current topic.
Always read and adhere to safety statements, and be aware of the following safety
signs when you see them on the printer.
Warning Symbols Meaning Location Comments
Hot surface Beneath the oven door Risk of burns. Do not touch
this surface after printing.
High voltage
On the ectrical panel
access doors, on the AC
board cover, and next to
the power inlet
Risk of electric shock.
Arc flash Next to the power inlet
Energy levels exist such
that there is the potential
for an arc flash occurring.

Safety Instructions Product Safety Signs
Page 3
© Copyright 2021 Stratasys. All rights reserved.
Moving parts
Beneath the oven door,
behind all top access
doers, behind the left and
right upper side panels,
and on the right side of the
Ybridge pan
Risk of injury from moving
parts.
Magnetic
hazard warning
On the left and right on both
sides of the system above
the side skin under the side
lids.
Warning!
Danger from strong
magnetic fields!
Strong magnetic fields
around linear motor
components pose a health
risk to persons with
implants (e.g. cardiac
pacemakers) that are
affected by magnetic
fields.
Persons with implants that
are affected by magnetic
fields should maintain a
safe distance of at least
1m from linear motor
components.
Magnetic
hazard warning
On the left and right on both
sides of the system above
the side skin under the side
lids.
Attention!
Risk of physical damage to
watches and magnetic
storage media.
Strong magnetic forces
may destroy watches and
magnetizable data storage
media near to the linear
motor components!
Do not bring watches or
magnetizable data storage
media into the vicinity
(<300mm) of the linear
motors!
Gloves Beneath the oven door
Risk of burns. Wear safety
gloves and sleeves
approved for high
temperatures.
Warning Symbols Meaning Location Comments

Safety Instructions Product Safety Label Locations
Page 4
© Copyright 2021 Stratasys. All rights reserved.
Product Safety Label Locations
Figure 1: Oven safety label locations
Confined
spaces Beneath the oven door Never enter the oven with your entire body.
Refer to manual
Next to the top front and
top rear access door
locking screws
To prevent injury and/or
damage to the printer,
refer to the printer manuals
before accessing the front
and rear gantry areas.
Warning Symbols Meaning Location Comments

Safety Instructions Product Safety Label Locations
Page 5
© Copyright 2021 Stratasys. All rights reserved.
Figure 2: Right rear lower safety label locations
Figure 3: Electrical panel safety label locations

Safety Instructions Product Safety Label Locations
Page 6
© Copyright 2021 Stratasys. All rights reserved.
Figure 4: Front cover safety label locations

Safety Instructions Product Safety Label Locations
Page 7
© Copyright 2021 Stratasys. All rights reserved.
Figure 5: Upper side panel safety label locations

Safety Instructions Product Safety Label Locations
Page 8
© Copyright 2021 Stratasys. All rights reserved.
Figure 6: Lower side panel safety label locations
Figure 7: Gantry safety label locations

Safety Instructions Potential Safety Hazard Areas
Page 9
© Copyright 2021 Stratasys. All rights reserved.
Figure 8: Inside rear safety label locations
Potential Safety Hazard Areas
The following components and areas of the printer are highlighted as potential safety hazards
that may cause system failure or reliability problems if proper safety procedures are not
followed.
Oven
Warning: Hot Surfaces.
Always wear safety gloves and long sleeves when working inside the oven.
Components are hot.
Opening the oven door shuts the oven heaters off.