Style selections 88317/23MM5661-Z402 User manual

1
Lowes.com
Questions, problems, missing parts? Before returning to your retailer, call our
customer service department at 1-877-888-8225, 8 a.m. - 8 p.m., EST, Monday - Friday.
ITEM #0667533
MODEL #88317/23MM5661-Z402
ELECTRIC FIREPLACE
WITH MEDIA MANTEL
Français p. 22
Español p. 43
Style Selections® is a registered trademark
of LF, LLC. All rights reserved.
EB15229

2
Lowes.com
Product Specications ......................................................................................................................... 2
Safety Information ................................................................................................................................ 3
Package Contents ................................................................................................................................ 6
Hardware Contents............................................................................................................................... 7
Preparation........................................................................................................................................... 8
Assembly Instructions........................................................................................................................... 8
Operating Instructions ........................................................................................................................ 17
Care and Maintenance ....................................................................................................................... 18
Troubleshooting.................................................................................................................................. 19
Warranty ............................................................................................................................................. 20
Replacement Parts List ...................................................................................................................... 21
PRODUCT SPECIFICATIONS
TABLE OF CONTENTS
VOLTAGE 120VAC, 60 Hz
AMPS 11.7 Amps
WATTS 1,400 Watts

3
Lowes.com
SAFETY INFORMATION
Please read and understand this entire manual before attempting to assemble, operate or install the
product. When using electrical appliances, basic precautions should always be followed to reduce the
risk of re, electrical shock and injury to persons, including the following:
DANGER:
• This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations. Never place this appliance where it may fall into a bathtub or other water container.
WARNING:
• Use this appliance only as described in the manual. Any other use not recommended
by the manufacturer may cause re, electrical shock or injury to persons.
• The appliance is not to be used by children or persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given proper instructions or are being supervised carefully.
• Do not swallow batteries. Seek emergency care if batteries are ingested.
• Disconnect power before attempting any maintenance or cleaning to reduce the risk
of re, electrical shock or personal injury.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this
may cause an electrical shock or re, or damage the appliance.
CAUTION:
• High temperatures may be generated under certain abnormal conditions. Do not partially or fully
cover or obstruct the front of this heater.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualied persons in order to avoid a hazard.
• This heater includes a visual alarm to warn when parts of the heater are getting
excessively hot. If the alarm ashes, immediately turn the heater off and inspect for any
objects on or adjacent to the heater that may cause high temperatures.
DO NOT OPERATE THE HEATER WITH THE ALARM FLASHING!
• In order to avoid overheating, do not cover the heater.
• Do not use outdoors.
• To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use
on soft surfaces, like a bed, where opening may become blocked.
• This appliance has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint or ammable liquids are used or stored. This replace should not be used
as a drying rack for clothing. Christmas stockings or decorations should not be hung in the area
of it.

4
Lowes.com
SAFETY INFORMATION
• To disconnect this appliance, turn controls to the off position, then remove plug from
outlet.
• Connect to properly grounded outlets only. This heater is for use on 120 volts. Do not
use 2-prong adapters. Never use with an extension cord or relocatable power tap
(outlet/power strip).
• This appliance, when installed, must be electrically grounded in accordance with local
codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical
Code. For U.S.A. installations, follow local codes and the National Electrical Code,
ANSI/NFPA NO.70.
• Make sure the power is turned off before proceeding. Any electrical repairs or
rewiring of this unit should be carried out by a licensed electrician in accordance with national
and local codes. If repairing or replacing any electrical component or wiring, the original wire
routing, color coding and securing locations must be followed.
• Electrical outlet wiring must comply with local building codes and other applicable
regulations to reduce the risk of re, electrical shock and injury to persons.
• Do not use this replace if any part of it has been under water. Immediately call a
qualied service technician to inspect the replace and replace any part of the electrical system.
• During any service of this appliance, the power to the unit must be turned off.
First turn the main power switch to the OFF position, then remove the electrical plug from
the wall outlet.
• Never leave the heater operating unattended. Extreme caution is necessary if
unsupervised children or invalids are nearby.
• Always unplug this appliance when not in use.
• Do not operate any heater with a damaged cord or plug or after the appliance
malfunctions, or if it has been dropped or damaged in any manner.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the
like. Arrange cord away from trafc areas and where it will not be tripped over.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (Carbon Zinc), or rechargeable (NiCd, NiMH, etc.)
batteries.
1. Read all instructions before using this appliance.
2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving
this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet
(0.9 m) from the front of this appliance.
WARNING: In order to avoid overheating, do not cover the heater.
3. CAUTION: Whenever the heater is left operating and unattended, extreme caution is necessary if children or invalids are nearby.
4. The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction.
5. Always unplug this appliance when not in use.
6. Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or
damaged in any manner.
7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied persons in order
to avoid a hazard.
8. Do not use outdoors.
9. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it
may fall into a bathtub or other water container.
10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from trafc areas
and where it will not be tripped over.
11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.
12. Connect to properly grounded outlets only, See Fig.1. Do not use a 2 prong adapters.
13. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes,
with the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical
Code, ANSI/NFPA NO.70.
14. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or re, or
damage the appliance.
15. To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where
opening may become blocked.
16. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or ammable liquids are
used or stored. This replace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be
hung in the area of it.22. Use this appliance only as described in the manual. Any other use not recommended by the
manufacturer may cause re, electric shock or injury to persons.
17. Always plug heaters directly into a wall outlet/ receptacle. Never use with an extension cord or relocatable power tap (outlet/
power strip).
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of re, electrical shock, and injury
to persons including the following:
2
ABFig.1
SAVE THESE INSTRUCTIONS

5
Lowes.com
SAFETY INFORMATION
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and
on. The user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Modications not approved by the party responsible for compliance could void user’s authority to operate
the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
ELECTRICAL CONNECTION
A 15-Amp, 120-volt, 60 Hz circuit with a properly grounded outlet is required. Preferably, the replace will
be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or
the fuse to blow when the heater is in operation. The unit comes standard with 6 ft. three-wire
cord, exiting from the rear of the replace.
Cold-climate installation: It is mandatory the outer walls be insulated to conform to applicable
insulation codes.
• Batteries are to be inserted with the correct polarity.
• Exhausted batteries are to be removed from the product.
• Non-rechargeable batteries are not to be recharged.
SAVE THESE INSTRUCTIONS.

6
Lowes.com
PACKAGE CONTENTS
PART DESCRIPTION QUANTITY
A Base 1
B Center Left Side Panel 1
C Center Right Side Panel 1
D Center Front Panel 1
E Left Side Panel 1
F Right Side Panel 1
GMantel Top 1
H Wood Shelf 2
I Left Front Panel 1
J Rigt Front Panel 1
K Center Shelf 1
L Left Door 1
M Right Door 1
N Support Panel 1
O Side Back Panel 2
P Upper Back Panel 1
Q Securing Block 1
R Support Foot 1
S Insert 1
T Remote 1
U Insert Door 1
V 2-Block Connector Pack 1
W 3-Block Connector Pack 1
X Hinge Bracket Pack 1
Y Hinge Pack 1
Z Tipping Restraint Hardware Pack 1
T
P
B
A
D
G
E
FF
J
K
H
H
I
O
O
N
C
S
L
M
Q
U
R
V
X
W
Y
Z

7
Lowes.com
HARDWARE CONTENTS (shown actual size)
Truss Head Screw
Wood Dowel Screw
Shelf Pin Door Pull
(Not to scale)
Top Touch-up Pen
(Not to scale)
Qty: 1
Body Touch-up Pen
(Not to scale)
Qty: 1
Qty: 45Qty: 6 Qty: 8 Qty: 8
Qty: 4
DDBB CCAA EE
FF HH
JJII
W3348A
W2108
Long
Screw
Bolt Door Bumper
Qty: 1
Qty: 55 Qty: 8
GG

8
Lowes.com
ASSEMBLY INSTRUCTIONS
PREPARATION
Before beginning assembly of product, make sure all parts are present. Compare parts with package
contents list and hardware contents list. If any part is missing or damaged, do not attempt to assemble,
install or operate the product. To protect the product from possible scratches, please assemble the parts
on a scratch-free surface.
Estimated Assembly Time: 60 minutes
Tools Required for Assembly (not included): Phillips screwdriver, short-handled screwdriver, scissors and
utility knife.
1. Insert plastic blocks from 2-block connector pack (V)
where shown into center left side panel (B) and
center right side panel (C). Secure with bolts (FF).
2. Using bolts (FF) through previously installed
connector blocks, attach center left front panel (I
to left side panel (B) and center right front panel (J)
to right side panel (C).
3. Insert plastic blocks from 2-block connector pack (V)
where shown into center left side panel (B) and
center right side panel (C). Secure with bolts (FF).
Hardware Used
Hardware Used
Hardware Used
V
FF
FF
B
B
J
I
C
C
1
2
3
FF
FF
FF
Bolt
Bolt
Bolt
x 4
x 4
x 8
V
FF
CAUTION: Hand tighten all connections; do not use a drill.

9
Lowes.com
5. Insert wood dowels (AA) into each end of center
front panel (D), then attach center front panel (D) to
center left side panel (B) and center right side panel
(C).
Slide connection plates preassembled on center
front panel (D) to align with corresponding holes on
center left side panel (B) and center right side panel
(C). Secure with truss head screws (BB).
5
4
6
6. Insert plastic blocks from 2-block connector pack (V)
where shown into center shelf (K). Secure with bolts
(FF).
Hardware Used
BB
AAD
B
C
D
K
Hardware Used
BB Truss Head Screw x 2
AA Wood Dowel x 4
4. Insert plastic block from 2-block connector pack (V)
where shown into center front panel (D). Secure with
bolt (FF).
Hardware Used
FF
FF
Bolt
Bolt
x 1
x 4
V
FF
FF
V

10
Lowes.com
7
9
7. Attach assembly from Step 5 to center shelf (K)
using bolts (FF).
NOTE: With the help of another person, ip cabinet
on its side as shown for easy assembly.
Hardware Used
FF FF
Bolt x 5
K
8. Insert plastic blocks from 2-block connector pack
(V) where shown into left side panel (E) and right
side panel (F). Secure with bolts (FF).
9. Attach brackets from hinge bracket pack (X) to left
side panel (E) and right side panel (F) where shown
using preassembled screws on brackets.
Hardware Used E
E
F
F
8
FF
FF
V
V
X
FF Bolt x 8

11
Lowes.com
Hardware Used
10
FF
FF
Bolt x 4
10. Attach left side panel (E) and right side panel (F) to
center shelf (K) where shown using bolts (FF).
E
F
12. Insert wood dowels (AA) into support panel (N),
then secure support panel (N) to center shelf (K)
where shown using long screw (GG).
11
12
Hardware Used
Hardware Used
FF Bolt x 1
V
FF
N
N
11. Insert plastic blocks from 2-block connector pack
(V) where shown into support panel (N). Secure
with bolt (FF).
GG
GG
Long Screw x 1
AA
AA
Wood Dowel x 2

12
Lowes.com
13. Attach base (A) to assembly using bolts (FF).
14. Attach the support foot (R) to base (A) by screwing
it clockwise. Once secure, carefully ip assembly
upright.
13
14
FF
A
R
Hardware Used
FF Bolt x 8
15. Attach the mantel top (G) to the assembly where
shown using bolts (FF).
15
Hardware Used G
FF
FF
Bolt x 5

13
Lowes.com
16. Attach the upper back panel (P) and side back
panels (O) to the back of the assembly using truss
head screws (BB).
17. Use screws (EE) to attach hinges from hinge pack
(Y) to left door (L) and right door (M). Then, remove
protective backing from 4 door bumpers (HH) and
stick them rmly to each corner without the hinges.
16
17
O
O
L
M
P
Hardware Used
Hardware Used
BB
BB
EE EE
HH
HH
Y
Truss Head Screw
Screw
Door Bumper
x 43
x 8
x 4
18. Remove preassembled bolt from each door pull (DD),
then install door pulls (DD) to left door (L), right door
(M) and insert door (U) with the bolts.
Remove protective backing from remaining 4 door
bumpers (HH) and stick them rmly to the bottom
edge of the insert door (U).
18
U
L M
Hardware Used
DD
DD
Door Pull x 4
HH
HH
Door Bumper x 4

14
Lowes.com
L
M
H
19. Align the hinges on left door (L) and right door (M)
with the hinge brackets on the assembly, sliding
the hinge until it is secure in the hinge bracket.
Secure using screw preassembled on hinge
brackets.
To adjust the doors forward or backward, change
keyhole slot position as in (a).
To adjust the doors right or left, loosen/tighten
screw (b).
To adjust the doors up or down, adjust bracket
height as in (c).
19
20
20. Choose desired height of wood shelf (H) and place
the four shelf pins (CC) in the corresponding holes.
Insert wood shelf (H) on top of the shelf pins (CC).
Repeat as desired for the other wood shelf (H).
Hardware Used
CC
CC
Shelf Pin x 8
21. Insert plastic block from 3-block connector pack
(W) where shown into securing block (Q). Secure
with bolts (FF).
21
Hardware Used
FF Bolt x 2
FF
W
Q
a b c

15
Lowes.com
22. Lift insert (S) carefully into the back of the unit and
center in the insert opening. CAUTION: Do not
drag insert (S) across base (A) as it may scratch
the unit.
Connect the securing block (Q) to the base (A)
using bolt (FF).
22
Hardware Used
FF S
Bolt x 1
Q
FF
23
U
WARNING: Be sure to read all safety information prior to installing the insert (S). Insert (S) should be
installed in the mantel as close to the nal position as possible; two people are recommended for this
step.
23. Assembly is now complete. With the help of
another person, move the unit to its nal location
and use the preassembled levelers as needed to
ensure the unit’s stability.
If desired, you can cover the insert (S) with insert
door (U). Simply push insert door (U) over insert
(S) to engage the preassembled magnets and
secure in place.
CAUTION: Make sure the power is off to the
insert (S) and cool to the touch before
covering it.

16
Lowes.com
24. WARNING: Installing the tipping restraint hardware
will help prevent accidents and/or damage to the
unit. It is highly recommended you complete this
step.
To secure the item to the wall, nd and mark a stud
closest to the edge of the left side of the mantel.
Attach the wall anchor from the tipping restraint
hardware pack (Z) at the marked locations using
2 of the screws from the pack. Attach the unit
anchor to the mantel top (G) using the remaining 2
screws so it aligns with the wall anchor. Then,
detach the cable of the anchor tether provided
in the tipping restraint hardware pack (Z) from the
connection and thread the cable through the
anchors. Re-attach the cable to the connection, but
do NOT tighten yet.
Repeat the above steps on the right side of the
unit, then pull both anchor tethers to secure the
item to the wall.
24
wall
G
Z
Unit Anchor
Cabinet
Anchor
Screw
Anchor
Tether

17
Lowes.com
OPERATING INSTRUCTIONS
FUNCTION
FLAME There are 6 brightness levels that can be selected.
Settings F6 - F4 are for a amber-only colored only
color ame effect.
F6 is maximum brightness, F5 medium and F4 low.
Settings F3 - F1 have a blue glow at the bottom of the
ame effect.
F3 is maximum brightness, F2 medium and F1 low.
The replace contains a fan forced wire element heater.
The thermostat setting range is 62°F - 82°F or
continously ON.
The thermostat is adjustable by 2°F increments.
The up and down buttons “ ” on the remote will
increase/decrease temperature setting. The button on
the control panel scrolls through specic temperature
settings.
To change between Fahrenheit and Celsius, press and
hold the heater button on the control panel for 3 seconds.
Pressing the timer button will cycle through the timer
settings: 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H,
8H, 9H and OFF.
HEATER
TIMER
ICON DESCRIPTION
The heater can be operated by either the remote control or the control panel.
Control Panel
Display
Front View of Insert (S) Remote (T)
POWER Use the POWER button to turn on or off the replace
from the remote or control panel.
Note: Holding the POWER button on the control panel
for 10 seconds will disable the heater function.
To re-enable the heater, press and hold the POWER
button for another 10 seconds.

18
Lowes.com
Note:
Battery disposal
Please always dispose of batteries
at a suitable recycling point.
AAA 1.5V
AAA 1.5V
REPLACING THE BATTERIES:
When the remote (T) stops operating or its range
seems reduced, it is time to replace the batteries.
Note: Batteries should be removed if the product
is to be left unused for a long time.
• Remove battery cover from the back of remote
(T).
• Remove old batteries and replace with 2 AAA
batteries, ensuring the polarities on the
batteries match the inside of the battery
compartment.
• Replace the battery cover.
T
CARE AND MAINTENANCE
• The motors used on the fan and the ame generator assembly are pre-lubricated for extended
bearing life and require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater
is recommended.
• Make sure the unit is turned OFF and unplugged whenever you are cleaning the replace.
• Dust the replace regularly with a soft, non-lint producing cloth or household dusting product.
• Clean the replace with a gentle non-abrasive household cleaner. Make sure to dry the replace
immediately with a soft cloth or towel.
• Tips for using top touch-up pen (II) and body touch-up pen (JJ): For scratches, stroke in direction of
scratch. For worn areas, stroke in direction of wood grain. Rub excess cororant promptly with a soft
cloth.
Note:
Battery disposal
Please always dispose of batteries
at a suitable recycling point.
AAA 1.5V
AAA 1.5V
NOTE:
Always dispose of
batteries at a suitable
recycling point.

19
Lowes.com
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Display shows “ ”. The thermostat sensor is
broken or disconnected.
Unplug the replace, remove the back panel of the replace and
check that the thermostat is plugged into the main circuit board. If
this does not solve the problem, contact customer service for a
replacement thermostat sensor.
Display shows “ ”. The thermostat sensor is
broken. Contact customer service for a replacement thermostat sensor.
Display shows “ ”. Manual Reset overheat
protection has triggered.
Inspect the heater and check that the air inlets and outlets are not
blocked as this may cause overheating. Unplug the heater for 30
minutes and allow it to cool down. Replug and operate, monitor the
heater for signs of overheating. If the problem persists, discontinue
use of the heater and contact customer service.
Display shows “ ”. The heater air outlet is
blocked.
Check that nothing is in front of the the heater air outlet by at least 3
feet.
Display shows “ ”. Error in normal operation.
Check your heater cord and plug connections. Faulty wall outlet
connections or loose plugs can cause the outlet or plug to overheat.
Be sure the plug ts tight in the outlet. Heaters draw more current
than small appliances; overheating of the outlet may occur even if it
has not occurred with the use of other appliances. During use, check
frequently to determine if your plug outlet or faceplate is HOT! If so,
discontinue use of the heater and have a qualied electrician check
and/or replace the faulty outlet(s).
Heater does not blow
warm air. Cool down cycle. No action is required. Cool down will continue to run for several
minutes before shutting down. Times will vary based on
temperatures. During this time cool air will blow.
No power, logs do not
glow. No power to the unit. Check that unit is plugged into a standard 120V outlet. Press power button several times; make sure power is set to ON position.
Logs glow, but no
ame effect. Flame effect turned off. Press ame button to activate feature.
Heater does not blow
warm air.
Thermostat setting is
preventing heater from
turning on.
Adjust the temperature settings to ensure the thermostat is set higher
than the current room temperature.
Flame effect works but
heater function does
not and the emberbed
ashes when the
heater button is
pressed.
The heater is disabled.
With the power on, press and hold the power button on the control
panel for 10 seconds. Once re-enabled the emberbed lights will ash
multiple times.
Remote Control is not
working.
1. Change the remote batteries.
2. Operate remote at a slow measured pace.
Press the buttons with an even motion and gentle pressure.
Repeatedly pressing buttons in rapid succession may cause the
transmitter to malfunction.
3. Operate the remote at a distance less than 20 feet from the front of
the appliance; point the remote at the control panel.
1. No batteries.
2. Poor signal.
3. Too much distance.

20
Lowes.com
1-YEAR LIMITED WARRANTY
The manufacturer warrants this product to be free from manufacturing and material defects for a period of
one year from date of purchase, subject to the following conditions and limitations.
1. Install and operate this item in accordance with the installation and operating
instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse,
accident or misuse of the product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided the purchase was
made through an authorized supplier of the product.
3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or
workmanship, provided that such part(s) have been subjected to normal conditions of use and
service, after said defect is conrmed by the manufacturer’s inspection.
4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by
refunding the wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation or other related costs/expenses arising from
defective part(s), repair, replacement or otherwise of same, will not be covered by this warranty,
nor shall the manufacturer assume responsibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or
consequential loss or damage arising out of the use, or inability to use the product, except
as provided by law.
7. All other warranties – expressed or implied – with respect to the product, its components and
accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly
excluded.
8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other
liabilities with respect to the sale of the product.
9. The warranties as outlined within this document do not apply to non accessories used in conjunction
with the installation of this product.
10. This warranty gives you specic legal rights, and you may also have other rights which vary from
state to state.
This warranty is void if:
a. The replace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED
Contact the manufacturer by calling the customer service department at 1-877-888-8225, 8 a.m. - 8 p.m.,
EST, Monday - Friday. Make sure to have the warranty, sales receipt, location of purchase and the model
serial number of the product.