Sub-Zero UW24ORH User manual

WINE STORAGE
USE AND CARE GUIDE
CLEANING, MAINTENANCE, AND MORE

2 | Sub-Zero Customer Care 800.222.7820
WINE STORAGE
Contents
4Wine Storage Features
5Electronic Controls
6Storage
7Operation
8Care Recommendations
9Troubleshooting
11 Sub-Zero Warranty

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Customer Care
The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 4 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero dealer.
Record this information below for future reference.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certied Service Name
Certied Service Number
Authorized Dealer
Dealer Number
If your product ever needs attention, be sure to use a
Sub-Zero Factory Certied Service provider recommended
by our Customer Care Center, or select one from our list of
providers available at subzero.com/locator. All Factory Certi-
ed Service providers are carefully selected and thoroughly
trained by us.
WINE STORAGE
Important Note
To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specied.
WARNING
PROPOSITION 65 FOR CALIFORNIA RESIDENTS
Cancer and Reproductive Harm—
www.P65Warnings.ca.gov

4 | Sub-Zero Customer Care 800.222.7820
Wine Storage Features
FEATURES
1Product Rating Plate
2Electronic Control Panel and Display
3Wine Storage Racks
4Display Rack (Model BW-30)
5Full-View Glass Door
6Home Security System
7Condenser (behind kickplate or grille)
WINE STORAGE FEATURES
Model BW-30
6
3
5
7
1
4
2
Model UW-24
7
3
5
6
1
2

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ELECTRONIC CONTROLS
Control panel
Control Panel
FUNCTION
ALARM Activates or deactivates the temperature alarm. A
chime indicates the temperature is below 32°F (0°C)
or 15°F (8°C) above the set temperature.
LIGHTS Turns accent lighting on or off.
COLDER
WARMER
Adjusts the temperature in one-degree increments.
Two distinct temperature zones have separate tem-
perature controls. Temperatures are preset at 45°F
(7°C) and 55°F (13°C).
POWER Turns the unit on or off. Turning power off at the
control panel eliminates the need to unplug or turn
power off at the circuit breaker during service or
extended vacations.
INDICATOR
Indicates the lower temperature zone.
Indicates the upper temperature zone.
ALARM Illuminates when the temperature alarm is
activated.
SERVICE Illuminates when a temperature problem has been
detected, or if the condenser needs to be cleaned.

6 | Sub-Zero Customer Care 800.222.7820
DISPLAY RACK (MODEL BW-30)
Model BW-30 features an illuminated display rack. The
adjustable display rack is designed for wine to stay in
contact with the cork at any position. Refer to the illustration
below.
To remove the display rack, pull out to full extension, tilt up,
then lift up and out.
Wine Storage
WINE RACKS
The full-extension (three-quarter extension for model
UW-24) racks provide easy access to 750 ml, half-bottles,
and magnums. Refer to the illustration below for proper
bottle arrangement. When storing magnums, the rack above
must be removed.
To remove a wine rack, pull out to full extension, tilt up, then
lift up and out. Refer to the illustration below.
The natural cherrywood facing on wine racks can be stained
or replaced with wood to compliment cabinetry. For more
information, refer to the Sub-Zero design guide, visit our
website at subzero.com, or contact Sub-Zero Customer
Care at 800-222-7820.
CAUTION
Remove all bottles from the wine rack before removal.
STORAGE
Bottle arrangement Wine rack removal
Display rack

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OPERATION
Sabbath
This appliance is certied by Star-K to meet strict religious
regulations in conjunction with specic instructions found
on www.star-k.org.
To initiate Sabbath mode, while the unit is on, touch POWER
on the control panel, then touch and hold POWER for 10
seconds. This will turn the unit on with lights disabled. To
return to normal operating conditions, touch POWER.

8 | Sub-Zero Customer Care 800.222.7820
CARE RECOMMENDATIONS
Cleaning
INTERIOR CLEANING
To clean interior surfaces and all removable parts, wash with
a mild solution of soap, water, and baking soda. Rinse and
dry thoroughly. Avoid getting water on the lights, control
panel, and cherrywood facing on wine racks.
Use a standard glass cleaner to clean the UV-resistant glass
door.
CAUTION
Do not use vinegar, rubbing alcohol, or other alcohol-
based cleaners on any interior surface.
STAINLESS STEEL EXTERIOR
Use a nonabrasive stainless steel cleaner and apply with
a soft lint-free cloth. To bring out the natural luster, lightly
wipe the surface with a water-dampened microber cloth
followed by a dry polishing chamois. Always follow the grain
of stainless steel.
CONDENSER CLEANING
CAUTION
Before cleaning the condenser, turn power off at the
control panel. Wear gloves to avoid injury from sharp
condenser ns.
Models UW-24 and UW-24FS: The condenser is located
at the bottom of the unit, behind the kickplate. To access,
remove the kickplate. Refer to the illustration below.
Model BW-30: The condenser is located behind the ip-up
grille. To access, pull out on the bottom edge of the grille
and rotate upward. Refer to the illustration below.
Use a soft bristle brush and vacuum to remove dust and
lint from the condenser. Clean the condenser every 6–12
months.
IMPORTANT NOTE: To avoid damaging the condenser,
vacuum in the direction of the ns.
CAUTION
Failure to clean the condenser could result in tempera-
ture loss, mechanical failure or damage.
CONDENSER
CONDENSER
Models UW-24 and UW-24FS Model BW-30

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TROUBLESHOOTING
High temperatures, the unit runs excessively or is giving
off too much heat.
•Verify the condenser is clean.
•Verify the door is closing properly.
•Verify the door has not been left ajar.
•Increased ambient temperatures may cause the com-
pressor to run longer.
•If the temperature display shows 45° and 55°, but is not
cooling, the unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
ODOR
•The unit should be cleaned before using for the rst time.
This will clear any odors that may have been trapped
during shipping.
Troubleshooting
SERVICE INDICATOR
“SERVICE” ashes in the control panel display.
•Verify the condenser is clean.
•Turn the unit off at the control panel, then on. If the
indicator continues to ash, contact Sub-Zero Factory
Certied Service.
UNIT OPERATION
No lights or cooling.
•Verify power is on.
•Verify electrical power to the unit and home circuit
breaker is on.
No lights.
•The door may have been left ajar which has disabled the
lights to eliminate excess heat. If the lights are out, close
the door for one hour. If the lights are still out, contact
Sub-Zero Factory Certied Service.
•Cabinet lighting must be replaced by Sub-Zero Factory
Certied Service.
Condensation forms inside the unit.
•Verify the condenser is clean.
•Verify the door is closing properly.
•Verify the door has not been left ajar.
•Verify the door gasket does not have rips or tears.
If it does, contact Sub-Zero Factory Certied Service.

10 | Sub-Zero Customer Care 800.222.7820
TROUBLESHOOTING
Service
•Maintain the quality built into your product by contacting
Sub-Zero Factory Certied Service. For the name of the
nearest Sub-Zero Factory Certied Service, check the
Support & Service section of our website, subzero.com
or call Sub-Zero Customer Care at 800-222-7820.
•When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 4 for rating plate
location.
•For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 3.
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