Subzero UW-24 User manual

General Information 2
subzero.com 800.222.7820
UW Undercounter Wine
Service Manual

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#7040748 - Revision A - September, 2016
General Information MODEL UW-24
MODEL UW-24
IMPORTANT SAFETY INFORMATION
Below are the Product Safety Labels used in this manu-
al. The "Signal Words" used are WARNING or CAU-
TION.
When reviewing this manual, please note these differ-
ent Product Safety Labels placed at the beginning of
certain sections of this manual. You must follow the
instructions given in the boxes below the Product
Safety Labels in order to avoid personal injury and/or
product damage.
The sample Product Safety Labels below illustrate the
precautions that should be taken when the signal word
is observed.
INTRODUCTION
This Technical Service Manual has been compiled to provide the most recent service information for UW-24 units.
This information will enable the service technician to troubleshoot and diagnose malfunctions, perform necessary
repairs, and return a unit to proper operational condition.
The service technician should read the complete instructions contained in this manual before initiating any repairs.
For installation information see Wine Storage Installation Guide available at http://www.subzero-wolf.com/tradere-
sources/product-specifications
For Use and Care information see Wine Storage Use & Care Guide available at http://www.subzero-
wolf.com/traderesources/product-specifications
INDICATES THAT HAZARDOUS OR UNSAFE PRAC-
TICES COULD RESULT IN SEVERE PERSONAL
INJURY OR DEATH
Indicates that hazardous or unsafe practices could
result in minor personal injury or product and/or
property damage
In addition, please pay attention to the signal word
“NOTE”, which highlights information that is especially
important for the topic being covered.
This manual is designed to be used by Certified Service Personnel only. Sub-Zero Group, Inc. assumes
no responsibility for any repairs made on Sub-Zero refrigeration units by anyone other than Certified
Service Technicians.
Information and images contained in this manual are the copyright property of Sub-Zero Group, Inc. Neither this
manual nor any information or images contained herein may be copied or used in whole or in part
without the express written consent of Sub-Zero Group, Inc.
© Sub-Zero Group, Inc, all rights reserved.
TECHNICAL ASSISTANCE
If you should have any questions regarding a Sub-Zero
appliance and/or this manual, please contact:
Wolf Appliance, Inc.
ATTN: Service Department
P.O. Box 44988
Madison, WI 53744 - 4988
Customer Care
Phone #: (800) 332 - 9513
Facsimile #: (608) 441 - 5887
Technical Assistance
(For Technicians in Customer’s Homes Only)
Phone #: (800) 919 - 8324
Warranty Claims
Phone #: (800) 404 - 7820
Facsimile #: (608) 441 - 5886
Service Department e-mail Address:
[email protected]
Main Office Hours:
8:00 AM to 5:00 PM Central Time
Monday through Friday
(24/7 Phone Coverage

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MODEL UW-24
MODEL UW-24 General Information
Serial Tag Layout
(The serial number tag is located under the wine control mullion on the handle-side wall)
UW-24/O-RH
Model Number Serial Number Refrigerant Type
Refrigerant Charge Total Amps Date Code
WARRANTY INFORMATION
This page summarizes the 2, 5 & 12 Year Residential
Warranty provided with every Sub-Zero, as well as two
special warranties:
•Non-Residential Warranty - Applies to units installed
in non-residential applications.
•Display/Model Home Warranty - Applies to distribu-
tor or dealer display units, and units in model
homes, sold three years after date of manufacture.
Following the warranty summaries are details and notes
about the warranties.
TWO, FIVE & TWELVE YEAR Warranty
• 2 year TOTAL PRODUCT, *parts and labor.
• 5 Year SEALED SYSTEM, **parts and labor.
• 6th - 12th year LIMITED SEALED SYSTEM, **parts
only.
ONE & FIVE YEAR Non-Residential Warranty
(Example: Office, Yacht, etc.)
• 1 Year TOTAL PRODUCT, *parts and labor.
• 5 Year SEALED SYSTEM, **parts only.
ONE & FIVE YEAR Display/Model Home Warranty
(Display units sold three years after date of manu-
facture)
• 1 Year TOTAL PRODUCT, *parts and labor.
• 5 Year SEALED SYSTEM, **parts only.
Warranty Details:
* Includes, but is not limited to the following:
Electronic Control System Components, Fan & Light
Switches, Fan Motors & Blades, Drain Pan, Drain
Tubes, Wiring, Light sockets & bulbs, Door hinges,
Compressor Electricals, etc. . .
** Includes the following:
Compressors, Condenser, Evaporators, Filter-Driers,
Heat-exchangers, All Tubing that Carries the Freon.
NOTE: Condenser Fan Motors and compressor elec-
tricals are NOT considered sealed system parts.
Warranty Notes:
• All warranties begin at unit's initial installation date.
• All Warranty and Service information collected by Sub-
Zero is arranged and stored under the unit serial num-
ber, and the customer's name.
• Sub-Zero requests that you have the model and serial
number available whenever contacting the factory or
parts distributor.
• The serial tag is located under the wine control mullion
on the handle-side wall.

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General Information MODEL UW-24
MODEL UW-24
MODEL UW-24 FEATURES
6
3
4
5
1
2
FEATURES
1Product Rating Plate
2Electronic Control Panel and Display
3Wine Storage Racks
4Full-View Glass Door
5Home Security System
6Condenser (behind kickplate / grille)