Sundirect TH400 Installation instructions

TH400
Smart Infrared bathroom Heater
Installation & Operation Instructions
Version: SDUM-1804

Table of Contents
1. Notice to purchaser
2. General Introduction
3. Safety Instructions
3.1 Product related safety warnings
3.2 Dangers for children and persons with limited abilities
3.3 Electric safety directions
3.4 Waterproof
4. How to care for your heater
4.1 Cleaning
4.2 Using/Working
4.3 Repair
4.4 Disposal
5. Installation
5.1 Mounting installation
5.2 Electric power connections
6. Operation
6.1 General introduction of the smart control system
6.2 Control box description
6.3 Manual control
6.4 Wi-Fi and APP operation
6.4.1 How to download the Sundirect Smart App
6.4.2 Wi-Fi connection
6.4.3 Modify Device Name, Device Sharing and device group control
6.4.4 Disconnect the Wi-Fi
7. Technical Specifications
8. Warranty
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1. Notice to Purchaser
Thanks for purchasing this Sundirect infrared heater. We hope you enjoy this innovative technology
and that this product will bring a pleasant atmosphere to your home.
Please read these instructions carefully and keep safe for future use. Failure to comply with these
instructions will void your warranty. Do not disassemble or tamper with the product at any time!
Please pay special attention to the safety instructions and use the heater according to these
instructions. Sundirect Technology Ltd. shall not be liable for any damage or loss occurred resulting
from failure to follow these instructions.
2. General Introduction
Sundirect Infrared heaters heat objects instead of the air, making this heater much more efficient
than traditional convection heaters.
The TH400 represents a new generation of infrared bathroom heaters, equipped with our “Smart
Easy” Wi-Fi enabled touchscreen control box on the backside of the glass.
With “Sundirect Smart” APP, you have advanced room temperature control including
-Manual mode: simple temperature control and timer function
-Smart mode: 7days program, 4 time zones per day
-Holiday mode: set up a fixed temperature during your absence and automatically switch back to
normal settings after your holiday
The set up process is very simple and can be finished within few minutes. Even if your WIFI is
disabled, the heaters can still be controlled manually.
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Read the installation and operating instructions completely before
starting any installation works and save the instructions for later use.
3. Safety instructions
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
3. 1 Product related safety warnings
•Sundirect infrared heaters operate at a surface temperature of around 75-85°C when mounted.
Do NOT touch the heater when switched on.
•Prolonged contact may cause injuries or burns.
•Do NOT cover the heater with anything. Covering may cause overheating and can result in fire.
•This heater is designed to be wall mounting, please don’t mount them on the ceiling.
•This can be easily operated using your smartphone, via the same WLAN, via a different WLAN, or
via a 3G or 4G mobile network. This makes it possible to operate your heater remotely, without
your direct supervision. However, please make sure that all safety precautions stated in this
manual must be taken even with remote operation.
3.2 Dangers for children and persons with limited abilities
•Children or persons with limited physical, mental or sensory abilities shall not be operating,
switching on, plugging in, regulating or cleaning the heater.
•Small children should be kept away from the heater unless constantly supervised.
•Do NOT operate the heater in small rooms when occupied by people not capable of leaving the
room by themselves. The surface of the heater can reach a surface temperature of up to 95°C,
keep out of reach of children and disabled persons.
•Keep away babies and children from all packaging material such as plastic bags to avoid danger
of suffocation.
3.3 Electric safety directions
•When installing, repairing or servicing the heater it must be turned off and disconnected from
power. Before installation please check if the heater is free of damages.
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•If the heater or the power cord is damaged in any form do NOT use the heater and contact your
Sundirect dealer for repair or replacement. Repairs, maintenance or any changes must be carried
out by an authorized Sundirect dealer.
•Do NOT attempt to repair the heater by yourself, this will void your warranty.
•If the heater has been dropped do NOT operate it and contact your Sundirect dealer to make sure
it is free of any damages.
•If the safety glass is damaged in any way please dismount the heater as soon as possible to avoid
any injuries from possible impact of the falling glass.
•Sundirect heaters are designed to operate at 220-240V, 50Hz AC. If your supply mains do not
comply with this, do NOT use the heater.
!
3.4 Water Proof
This heater is IP44 rated, meaning you are safe to use them in the bathroom.
However, when installing the heater in humid rooms it must be secured in such way that there is no
risk of the heater falling into any water container. Never pour water on the device or put it in a water
container.
Sundirect shall not be liable for any injuries or damages resulting from inadequate mounting or
incorrect positioning close to water sources.
4. How to care for your Sundirect heater
4. 1 Cleaning
Always unplug your heater and let it cool down completely before cleaning. Never dip into water
and never splash water on it. Clean the heater with a soft damp cloth. Do not use any abrasive
materials, solvents or harsh cleaning sponges as this could cause scratches or other irreparable
damage.
4.2 Using/Working
If you notice any noise, smells, visible changes or exceptionally high temperatures please
discontinue use and contact an authorised Sundirect dealer.
4.3 Repair
Repairs must be carried out by authorised Sundirect dealers or by Sundirect directly. If you attempt
to alter the product or to proceed with any repairs yourself it will void your warranty.
4.4 Disposal
Sundirect infrared heaters are electric appliances and therefore electric waste. At the end
of its working life please dispose the heater in accordance with local regulations
concerning electric waste.
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5. Installation
5.1 Mounting installation instruction
Note: The kit supplied in the package is designed for mounting vertically on a solid wall.!If mounted
onto other types of walls, you will need appropriate fixings (not supplied).!Please make sure the wall
is safe to mount.!We highly recommend to have the panel installed by a qualified electrician or
installer authorized by Sundirect.!
Step 1. Use the mounting
bracket to mark the
position of the hole on
the wall.
Step 2.!Drill holes using a
8mm drill.
Step 3.!Insert the dowels
into the holes.
Step 4.!Install the bracket
on the wall.
Step 5. Mount the panel
on the bracket.
Step 6. Insert the plastic
part to the side of the
glass according to the
drawing.
!
Step7. Fix the towel rails
to the plastic part and
screw in the middle
bottom part of the heater
to secure the mounting.
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12
WALL
WALL
34
WALL
WALL
WALL
WALL
56
7
WALL

5.2 Electric power connection
Installation and electric connection should only be carried out by qualified personnel such as an
electrician. National electric safety standards must be considered when wiring to this panel.
Make sure the mains power is switched off before you start the installation when hardwiring. Any
fixed wiring outside the heater coming into contact with the heater must have a protection sleeving
that is heat resistant of at least 90°C. Make sure that cables are not coiling and that there is no
excess cable behind the heater. The length of the cable should be measured exactly to the length
needed. Do not connect a heater that is damaged in any way to the power network. Before
installation make sure that the heater, cable and plug are completely free from damages. When in
doubt contact your local Sundirect dealer for assistance.
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6. Operation:
6.1 General introduction of the smart control
The TH400 has already had the integrated Wi-Fi touchscreen control box, there is no other
additional thermostat is needed to control your heater. The panel can either work manually with the
manual control touch screen on the right bottom of the glass surface or be operated via your
smartphone. Once the heater has been connected to the APP, the smart phone will take the control
together with the control box. If your home internet is not working it is still possible to operate the
heater via the touchscreen, power off the heater and power on again after few seconds, the heater
can be operated manually via the touchscreen, once the heater is re-connected to the WiFi, the
heater will be controlled by both smart phone automatically.
6.2 Touch screen description:
6.3 Manual control:
Activate the Power switch, the screen will show the current room temperature reading, adjust your
desired room temperature by pressing “-” or “+” button.
To set up the timer manually, you can press the Timer button, and the screen will show “1H”-
meaning the heater will operate on the countdown timer and will power off after 1 hour. Press again
to shift to “2H”, then “3H” and so on(Up to 24hours)
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1. Power switch
2. Screen
3. “+” button
4. “-” button
5. Timer
6. Wi-Fi indicator

6.4 Wi-Fi and APP operation:
6.4.1 How to download the Sundirect Smart APP
Scan the QR code bellow to start the procedure to download the APP, or you can download the APP
“Sundirect Smart” on APP Store or Google play, open the APP and register with your phone number
or Email address.
6.4.2 Connect to WiFi:
Step1: Activate the Power switch, press the “ON/OFF” button, the Wi-Fi indicator will start to flash
rapidly, open the APP on your smart phone and add your device.
Step2: Enter the Wi-Fi password of your home network. Please make sure your home
Wi-Fi is working as well as keep the heater and smartphone as close as possible to the WLAN router.
Step3: Waiting till the connecting status shows 100% to finish the process.
If you failed to connect, please power off the heater and power it back on again in few seconds
later. Long press the “Timer” button on the touch screen for 10 seconds until the Wi-Fi indictor is
flashing slowly and repeat the connection process.
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6.4.3 Modify Device Name, Device Sharing and Device group control
Select … at top right in the control screen and you can modify the device name, operate the device
sharing as well as the group control for the same type of APP.
6.4.4 Disconnect the Wi-Fi
If you would like to disconnect the Wi-Fi of your current heater, long press “Timer” button on the
touchscreen for 10 seconds until the Wi-Fi indicator start to flashing again. Now the heater is
operating manually without Wi-Fi.
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7. Technical Specifications
Panels covered by these instructions are listed in the table below.
8. Warranty
Sundirect offers a 2-year manufacturing warranty on the TH400.
You can find the serial number on the back side of the heater as well as the last page of this user
manual. Please always keep this manual in case of future warranty claims.
Within the warranty period from date of purchase, Sundirect will repair or replace your heater where
the fault is due to defects in workmanship or materials. Please contact your local Sundirect dealer in
the event of a warranty claim and return the heater together with proof of purchase.
The warranty covers the repair or replacement of the heater only and Sundirect shall not be liable
for any other occurring costs such as installation cost or any other consequential losses however
incurred. Please note that tampering with or opening the heater in any way will void your warranty.
The removal of the serial number on the back of the heater will also void this warranty. All labels on
the back of the heater shall not be removed.
Any damages to the heater caused by the user are not covered by this warranty. This includes
scratches on the surface. Sundirect is not responsible for any damages, losses or injuries due to
ingress of water or moisture, accidental damage, mishandling, external impact, repairs or
adjustment by unauthorized persons or failure to follow the correct safety, maintenance and
installation precautions stated in this manual.
!
Model
Power
Size
Weight
Mounting
IP Protection
TH400
400W
44.5*86.5cm
10Kg
Wall mounting
IPX4
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ErP
Information requirement for the electric local space heaters
Models: TH400
Item
Symbol
Value
Unit
Item
Unit
Heat output
Type of heat input, for electric storage local
space heaters only(Select one)
Nominal heat output
Pnom
0.4
kW
manual heat charge control, with
integrated thermostat
No
Minimum heat
output(indicative)
Pmin
0,0
kW
manual heat charge control with
room and/or outdoor temperature
feedback
No
Auxiliary electricity consumption
fan assisted heat output
No
At nominal heat output
elmax
0.4
kW
Type of heat output/room
temperature control(select one)
At minmum heat output
elmin
0,0
kW
Single stage heat output and no
room temperature control
No
In Standby mode
elSB
0.001
kW
two or more manual stages, no
room temperature control
No
with mechanic thermostat room
temperature control
No
with electronic room temperature
control
No
electronic room temperature control
plus day timer
No
electronic room temperature control
plus week timer
Yes
Other control options(multiple
selection possible)
room temperature control, with
presence detection
No
room temperature control, with
open window detection
No
with distance control option
Yes
with adaptive start
No
with working time limitation
No
with black bulb sensor
No
Contact details: Sundirect Technology Ltd.
Unit 1203, 12/F, Sam Cheong Building"
216-220 Des Voeux Road Central, Hong Kong / China

Serial Number of this Sundirect infrared heater is
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Sundirect Technology Ltd.
Unit 1203, 12/F, Sam Cheong Building!
216-220 Des Voeux Road Central
Hong Kong / China
Sundirect Logistics Europe
Hofbauer GmbH!
Zimmeterweg 4, 6020 Innsbruck
Austria / Europe
[e-mail]
www.sundirect-heater.com
© 2018 Sundirect Technology Ltd.