Sunrise Medical Quickie Q500 H Configuration guide

Supplier: This manual must be given to the user of this
wheelchair.
User: Before using this wheelchair read this entire
manual and save for future reference.
Instructions for Use
Instructions for Use
P/N 251688 Rev. C
P/N 251688 Rev. C
Distribuidor: Este manual debe ser entregado el usuario de
esta silla de ruedas.
Usuario: Antes de usar esta silla de ruedas, lea este manual
en su totalidad y guárdelo para futura referencia.
Cada una de las sillas se envía con un manual de instrucciones en inglés. El manual en español y francés
está disponible en formato PDF en nuestra página en Internet: www.SunriseMedical.com. Ingrese a la
página del producto específico para descargar el manual, o comuníquese con el proveedor autorizado
de Sunrise Medical.
Au Fournisseur: Ce manuel doit être remis à l’utilisateur de ce
fauteuil roulant.
Utilisateur: Avant d’utiliser ce fauteuil roulant, lisez l’intégralité
de manuel et conserver pour référence future.
Chaque fauteuil est livré avec un manuel d’instructions en anglais. Les versions en espagnol et en
français sont à votre disposition en format PDF sur le site : www.SunriseMedical.com. Veuillez vous rendre
à la page de votre produit pour télécharger le manuel dans la langue souhaitée, ou contactez un
fournisseur agréé Sunrise Medical.
Owner’s Manual
Owner’s Manual
Manual de
Manual de
Instrucciones
Instrucciones
Manuel
Manuel
d ’instructions
d ’instructions
QUICKIE Q500 H
General Manual
®®
Quickie Q500 H
® ®
Quickie Q500 H
®®
Quickie Q500 H
®®

Quickie®Q500®H General Manual
251688 Rev. C 2
I. INTRODUCTION
SUNRISE MEDICAL LISTENS
Thank you for choosing a Quickie®wheelchair. We want to hear your questions
or comments about this manual, the safety and reliability of your chair, and the
service you receive from your Sunrise dealer. Please feel free to write or call us at
the address and telephone number below:
SUNRISE MEDICAL (US) LLC
Customer Service Department
2842 N. Business Park Avenue
Fresno, CA 93727 USA
[phone]
Please register your wheelchair, and let us know if you change your address. This
will allow us to keep you up to date with information about safety, new products,
and options to increase your use and enjoyment of the wheelchair.
You can also register your product at:
www.SunriseMedical.com/register
FOR ANSWERS TO YOUR QUESTIONS
Your authorized dealer knows your wheelchair best, and can answer most of your
questions about chair safety, use, and maintenance.
For future reference, please ll in the following:
Dealer: ______________________________________________________
Address: _____________________________________________________
Telephone: __________________________________________________
Serial #: ____________________ Date/Purchased: ___________________
ADDITIONAL INFORMATION YOU SHOULD KNOW
No component of this chair was made with Natural Rubber Latex.
www.SunriseMedical.com/register
DISPOSAL AND RECYCLING INFORMATION
When this product reaches the end of its life, please take it to an
approved collection or recycling point designated by your local or state
government. This product is manufactured using a variety of materials.
Your product should not be disposed of as ordinary household waste. You should dispose
of your product properly, according to local laws and regulations. Most materials that are
used in the construction of this product are fully recyclable. The separate collection and
recycling of your product at the time of disposal will help conserve natural resources and
ensure that it is disposed in a manner that protects the environment.
Ensure you are the legal owner of the product prior to arranging for the product disposal
in accordance with the above recommendations.

251688 Rev. C3
Quickie®Q500®H General Manual
II. TABLE OF CONTENTS
1.0. User Information ............................................................ 4
1.1 This user manual................................................................................4
1.2 For further information..................................................................4
1.3 Symbols used in this manual.........................................................4
2.0. Safety................................................................................. 5
2.1 Symbols and labels used on the product................................5
2.2 Safety: Temperature.........................................................................5
2.3 Safety: Moving parts.........................................................................5
2.4 Safety: Electromagnetic radiation...............................................5
2.5 Safety: Choking hazard ...................................................................5
2.6 Safety: Using a (vehicle mounted) wheelchair lift................6
2.7 Safety: Accessory tray.....................................................................6
2.8 Safety: Lifting the wheelchair .......................................................6
2.9 Safety: Stability....................................................................................6
3.0 Intended use of the wheelchair.................................... 7
3.1 Area of application: The user.......................................................7
3.2 Area of application: The user environment...........................8
4.0 Setting up the wheelchair ............................................. 8
4.1 Seating system ....................................................................................8
4.2 Seat height............................................................................................8
4.3 Center of gravity ...............................................................................8
4.4 Controller height and depth ........................................................8
4.5 Control system program ...............................................................8
4.6 Check after setup and/or adjustment of wheelchair............8
4.7 Rear dynamic stabilizer set up.....................................................9
4.8 Suspension spring collar adjustment...........................................9
5.0 Using the wheelchair...................................................... 10
5.1 Checking wheelchair before use.................................................10
5.2 Making a transfer...............................................................................10
5.3 Driving the wheelchair....................................................................10
5.4 Curves....................................................................................................11
5.5 Breaking and Emergency stop .....................................................11
5.6 Driving on a slope.............................................................................11
5.7 When seated and driving in lift mode......................................11
5.8 Obstacles and curbs.........................................................................12
5.9 Pushing the wheelchair...................................................................12
5.10 (Powered) seating options ............................................................13
6.0 Batteries, charging, and range...................................... 14
6.1 Batteries ................................................................................................14
6.2 Charging batteries.............................................................................15
6.3 The range of your vehicle..............................................................15
6.4 Replacing batteries............................................................................16
6.5 Disconnecting batteries for air transport...............................16
7.0 Transportation ................................................................ 17
7.1 Transport of the wheelchair in a car........................................17
7.2 The wheelchair as a passenger seat..........................................18
7.3 Special transit requirements.........................................................19
7.4 General transport warnings .........................................................19
8.0 Maintenance and cleaning ............................................. 20
8.1 Maintenance ........................................................................................20
8.2 Wheels and tires maintenance....................................................20
8.3 Lighting maintenance .......................................................................21
8.4 Cleaning and disinfection ...............................................................21
8.5 Medium to long term storage .....................................................21
8.6 Maintenance and Inspection Schedule .....................................21
9.0 Trouble shooting ............................................................. 22
10.0 Technical specications: Applicable norms /
standards .......................................................................... 22
11.0 Sunrise Limited Warranty............................................. 23

Quickie®Q500®H General Manual
251688 Rev. C 4
1.0 USER INFORMATION
If you are visually impaired,
this document can be viewed
in PDF format at
www.SunriseMedical.com
Congratulations on choosing a Sunrise Medical wheelchair. Our high quality mobility products are designed
to enhance your independence and make your everyday life easier.
As a part of our ongoing product improvement initiative, Sunrise Medical reserves the right to change
specications and design without notice. Further, not all features and options oered are compatible with all
congurations of the wheelchair.
All dimensions are approximate and may be subject to change. The intended lifetime of the wheelchair is ve
(5) years. Please DO NOT use or t any third party components to the wheelchair unless they are ocially
approved by Sunrise Medical.
1.1 This user manual
This user manual will help you to use and maintain your wheelchair safely. This entire user manual for this
wheelchair consists of four booklets:
1. The general wheelchair user manual (this booklet)
2. The user manual for the seating system
3. The user manual for the controller
4. The user manual for the battery charger
When necessary, this general user manual refers to other manuals as shown below:
Seating system: Refers to the user manual for the seating system.
Controller: Refers to the user manual for the controller.
Battery charger: Refers to the user manual for the battery charger.
Do not use your wheelchair until this entire manual (all booklets) has been read and
understood!
If one of the user manuals was not included with your wheelchair, please contact your Sunrise Medical
authorized dealer immediately.
1.2 For further information
Please contact your Sunrise Medical authorized dealer if you have any questions regarding the use,
maintenance, or safety of your wheelchair. In case there is no authorized dealer in your area or you have any
questions, contact Sunrise Medical either in writing or by telephone. For information about product safety
notices and product recalls, go to www.SunriseMedical.com
1.3 Symbols used in this manual
DANGER!
Potential risk of serious injury or death
WARNING!
Potential risk of injury
CAUTION!
Potential damage to equipment
NOTE:
General user advice
Not following these instructions may result in physical injury, damage to the product, or damage to the
environment!

251688 Rev. C5
Quickie®Q500®H General Manual
2.0 SAFETY
Follow the instructions carefully next to these warning symbols! Not paying careful attention to these
instructions could result in physical injury or damage to the wheelchair or the environment. Wherever possible,
safety information is provided in the relevant chapter.
2.1 Symbols and labels used on the product
The signs, symbols, and instructions axed to the wheelchair comprise part of the safety facilities. They must
never be covered or removed. They must remain present and clearly legible throughout the entire lifespan of
the wheelchair.
Replace or repair all illegible or damaged signs, symbols, and instructions immediately. Please contact your
Sunrise Medical authorized dealer for assistance.
Fig. 2.1: Chair serial number: located on right side of the base on the bottom front of the battery box.
Fig. 2.2: Transit xation point.
Fig. 2.3: Warning – Danger of nger entrapment (pinch point).
Fig. 2.4: Warning – Maximum user weight for the wheelchair.
Fig. 2.5: Location of Motor Serial Number Label.
Fig. 2.6: Warning – Hot Label on Motor.
2.2 Safety: Temperature
WARNING!
1. Avoid physical contact with the wheelchair’s motors at all times. Motors are continuously in motion
during use and can reach high temperatures. After use, the motors will cool down slowly. Physical contact
could cause burns. Allow the motors after using at least 30 minutes to cool down.
2. If you do not use the wheelchair, ensure that it is not exposed to direct sunlight for lengthy periods of
time. Certain parts of the wheelchair, such as the seat, the back, and the armrests can become hot if they
have been exposed to full sunlight for too long. This may cause burns or allergic reactions to the skin.
2.3 Safety: Moving parts
DANGER!
A wheelchair has moving and rotating parts. Contact with moving parts may result in serious physical injury or
damage to the wheelchair. Contact with the moving parts of the wheelchair should be avoided (Fig. 2.7).
1. Wheels (turning and caster)
2. Powered tilt in space adjustment
3. Powered seat lift option
4. Powered recline adjustment
5. Swing-away bracket of the controller
6. Power elevating leg rests
2.4 Safety: Electromagnetic radiation
CAUTION!
The standard version of your electric wheelchair has been tested on the applicable requirements with respect
to electromagnetic radiation (EMC requirements). In spite of these tests:
1. It cannot be excluded that electromagnetic radiation may have an inuence on the wheelchair.
For example:
a. Mobile telephones
b. Large-scale medical apparatus
c. Other sources of electromagnetic radiation
2. It cannot be excluded that the wheelchair may interfere with electromagnetic elds. For example:
a. Shop doors
b. Burglar alarm systems in shops
c. Garage door openers
In the unlikely event that such problems do occur, we request that you notify your Sunrise Medical authorized
dealer immediately.
DANGER!
1. When operating two-way radio, walkie-talkies, C.B. radio, Amateur radio, public mobile radio, and other
powerful transmitting devices the wheelchair should be brought to a halt and turned o.
2. The operation of cordless, mobile telephones, and cell phones including hands-free devices is
permitted but if abnormal operation of the wheelchair is encountered then the chair must be brought
immediately to a halt and turned o.
Controller: Refers to the user manual for the controller.
2.5 Safety: Choking hazard
DANGER!
This mobility aid uses small parts which under certain circumstances may present a choking hazard to young
children.
Fig. 2.3
Fig. 2.4
Fig. 2.2
Fig. 2.7
Fig. 2.6
Fig. 2.5
Fig. 2.1

Quickie®Q500®H General Manual
251688 Rev. C 6
2.0 SAFETY
2.6 Safety: Using a (vehicle mounted) wheelchair lift
Wheelchair lifts are used in vans, buses, and buildings to help you move from
one level to another.
DANGER!
1. Ensure that the user and all caregivers fully understand the lift
manufacturer’s instructions for using the passenger lift.
2. Never exceed the lift manufacturer’s recommended safe working load and
load distribution guidance.
3. Always turn o all power when you are on the lift. If you fail to do so, you
may touch the joystick by accident and cause your chair to drive o the
platform. Be aware that a roll-stop at the end of the platform may not
prevent this.
4. Always position the user securely in the chair to help avoid falls while on
the lift.
5. Always ensure the chair is in drive mode when using passenger lift (wheels
locked, not in freewheel mode).
2.7 Safety: Accessory Tray
Safety: Vent tray
DANGER!
Using a vent tray will aect the stability and overall weight of your wheelchair.
1. Ensure that the batteries and the ventilator are securely fastened to the
tray before use.
2. Familiarize yourself with the increased size of the wheelchair before driving
to prevent potential collisions.
3. When activating the recline backrest ensure that the area around the vent
tray is clear.
4. Be aware that the vent tray assembly can cause a nger trap hazard when
the backrest is reclined.
5. The vent tray is not designed to hold anything other than the vent unit and
its batteries; it is not designed to hold an oxygen bottle, etc. Use of these
items may cause your wheelchair to become unstable.
6. The vent tray must be attached and maintained by a Sunrise Medical
authorized dealer.
Safety: Swing away tray
DANGER!
1. The maximum load allowed for the tray is 5.5 lbs (2.5 kg).
2. Do not overload the tray; this could cause the tray to break or could cause
the chair to become unstable.
3. Do not leave lit cigarettes or other heat sources on the tray as this could
cause the tray to deform and mark.
4. Ensure that all extremities and clothing are clear when positioning the tray
for use.
2.8 Safety: Lifting the wheelchair
WARNING!
Do not lift this seating system by any parts that are removable, doing so may
result in damage to the seating system or injury to the user.
2.9 Safety: Stability
WARNING!
1. Removing the batteries may cause the chair to become unstable causing it
to tip backwards.
2. Only remove the batteries while the chair is on the ground.
3. Do not remove the batteries while the chair is on a lift table or on any
other elevated surface.

251688 Rev. C7
Quickie®Q500®H General Manual
3.0 INTENDED USE OF THE WHEELCHAIR
1. Headrest 5. Leg Rest 9. Motors
2. Joystick 6. Front Caster 10. Battery Box
3. Armrest 7. Drive Wheel 11. Back Upholstery
4. Seat Cushion 8. Trailing Wheels
General description
The Q500 H range is a modular power wheelchair. A distinctive feature is the
suspension system that allows you to have a perfect driving experience indoors as
well as outdoors.
Due to its modular design, simplicity and wide range of adjustments, the Q500 H
series is a perfect choice for easy service, refurbishment, and recycle requirements.
3.1 Area of application: The user
Power wheelchairs are exclusively for a user who is unable to walk or has limited
mobility, for their own personal use indoors and outdoors.
Driving a powered wheelchair requires cognitive, physical, and visual skills.
The user must be able to estimate and correct the results of actions when
operating the wheelchair.
The wheelchair cannot transport more than one person at a time. The maximum
weight limit (includes both the user and any weight of accessories tted to the
wheelchair) is marked on the serial number label, which is axed to the chair.
The overall maximum user weight shall not exceed:
Standard Base - 300 lbs (136 kg)
Base with HD Seat - 350 lbs (158 kg)
WARNING!
Exceeding the weight capacities could lead to injury and/or permanent damage to
the equipment.
NOTE — Exceeding the weight limit will void the warranty.
The user must be informed of the contents of this user manual before driving the
wheelchair.
Indications
The varieties of tting variants, as well as the modular design, mean that it can be
used by those who cannot walk or have limited mobility because of:
1. Paralysis
2. Loss of extremity (leg amputation)
3. Extremity defect deformity
4. Joint contractures/joint injuries
5. Illnesses such as heart and circulation deciencies, disturbance of equilibrium
or cachexia as well as for elderly people who still have strength in the upper
body.
Contraindications
The wheelchair shall not be used in case of:
1. Perception disorder
2. Imbalance
3. Seating disability
WARNING!
1. If you are under the inuence of medicines that can have an eect on your
ability to drive, you are not permitted to drive a wheelchair.
2. Adequate vision is required in order to safely operate a wheelchair in the
user situation concerned.
3. Not more than one person at a time can be seated in the wheelchair.
4. Do not allow children to ride in the wheelchair unsupervised.
CAUTION!
The user of the wheelchair is at all times completely responsible for complying
with the applicable local safety regulations and guidelines.
Attendants
When an attendant control module is tted, the power wheelchair may be
operated by an assistant on behalf of the user.
When a dual control module is tted the power wheelchair may be operated by
the user, or control may be switched to an assistant to operate on behalf of the
user.
1. Ensure you heed all warnings and follow all instructions in each
section of this manual. Warnings that apply to the user also apply to you.
2. Do not stand or sit on any portion of this seating system.
3. You need to work with the user, and the user’s health care provider, to
develop safe methods best suited to your abilities and those of the user.
4. Check to ensure push handle grips will not rotate or slip o.
5. Ensure you always have comfortable access to the attendant controls while
the chair is moving and ensure that the controller is tted securely to the
chair.
6. Set the speed of the attendant control to a speed that you can
comfortably follow.
7. Always turn o the power to the controller when leaving the user in the
chair.
WARNING!
DO NOT use any wheelchair that has been involved in a motor vehicle accident.
A sudden stop and/or collision may structurally damage your wheelchair. There
may have been a change to the structure of the chair, and/or damaged or broken
some of the components. Wheelchairs involved in sudden stops should be
inspected for possible failures in frame and/or components. Frame damage may be
represented by but not limited to: visual cracks, dents, metal distortion, bends, or
damage to the seating mounting. If the chair no longer drives straight, it could be
damaged.
If the wheelchair has been involved in an accident, discontinue use
immediately and contact your Sunrise Medical authorized dealer
for a thorough inspection. If damage is questionable or if there is concern
regarding the condition of the chair, Sunrise Medical recommends replacement of
the chair. Wheelchairs involved in collisions should be replaced.
NOTE — The warranty is void on any wheelchair that is involved in
a collision.
11
1
4
3
2
5
6
8
7
10
9
Fig. 3.1

Quickie®Q500®H General Manual
251688 Rev. C 8
3.0 INTENDED USE OF THE WHEELCHAIR
3.2 Area of application: The user environment (Fig. 3.2)
This wheelchair has been designed to accommodate both indoor and outdoor use
(ANSI/RESNA WC-1:2009). When driving the wheelchair outdoors, drive only on
paved roads, pavements, footpaths, and bicycle paths. The speed must be adapted
to suit the environment.
WARNING!
1. Drive carefully on slippery roads resulting from rain, ice, or snow!
2. You are required to turn on the lights in case of limited visibility.
3. When driving at higher speeds you must be extra careful. Select a lower
maximum speed indoors, on the pavement, and in pedestrian areas.
4. Do not drive o high obstacles.
5. Do not attach a weight to the wheelchair without the approval of a
qualied specialist. This may negatively aect the stability of the product.
CAUTION!
1. Prevent the wheelchair from coming into contact with sea water: sea water
is caustic and may damage the wheelchair.
2. Prevent the wheelchair from coming into contact with sand: sand can
permeate into the moving parts of the wheelchair, causing extensive wear on
these parts.
3. Do not use the wheelchair if temperatures are below: 15˚F (-10˚C) or above
120˚F (+50˚C).
4. Do not open doors using the leg rests.
5. Do not push and/or tow any objects with the wheelchair.
6. Do not drive through puddles of water.
7. Ensure the battery cover is secure.
8. Never take your chair into a shower, tub, pool, or sauna.
9. Dry the chair as soon as you can if it gets wet, or if you use water to clean it.
Fig. 3.2
>200°F
>200°F
4.0 SETTING UP THE WHEELCHAIR
The average wheelchair user does not exist. This is why Sunrise Medical
wheelchairs can be adjusted according to specic needs of the user.
In this, we make a distinction between wheelchair settings and wheelchair seating
adjustment options. Settings are carried out once, the rst time the wheelchair is
going to be used. They must be executed by a Sunrise Medical authorized dealer,
unless explicitly stated otherwise. Some seating adjustment options can be carried
out by the user. These adjustment options do not require the use of tools.
4.1 Seating system
The extensive settings with respect to the seating system allow for optimum
support of the body.
( Seating System)
The following setting options are possible:
1. Seat depth and seat width
2. Backrest angle
3. Armrest height
4. Lower leg length
5. Angle of the footplate
4.2 Seat height
Depending on the specic circumstances of the user of the wheelchair the seat
height can be set. Every optional seat height lays within the maximum safe slope
as described in (ANSI / RERSNA WC-1:2009). Lowering the seat height has a
positive inuence on the (dynamic) stability.
DANGER!
Increasing the seat height has a negative eect on dynamic stability.
4.3 Center of gravity
DANGER!
Adjusting the center of gravity on a powered wheelchair is both physically
demanding and safety critical. Sunrise Medical strongly recommends that this
adjustment is only performed by a Sunrise Me
dical authorized dealer .
4.4 Controller height and depth
( Seating system)
4.5 Control system program
This wheelchair is equipped with a control system that can be programmed by
adjusting settings within the system. This is a specialized job that needs training
and can only be adjusted with professional software. It is not possible and not
allowed for end users to adjust these settings
DANGER!
The incorrect setting of the parameters for the control system may result in very
dangerous situations. Settings must be made by a Sunrise Medical authorized
dealer.
4.6 Check after setup and/or adjustment of wheelchair
After the initial setup by the Sunrise Medical authorized dealer or after making any
adjustments to the wheelchair a check to conrm that no interferences exist must
be completed.
Interferences can happen (but not limited to) adjustments to the joystick, armrest,
specialty control mounts, leg rest, headrest, etc. After an adjustment has been
made, the movement of that device may collide or hinder the operation of
another component of the wheelchair. A check must be performed prior to
operation of the chair to ensure all moving pieces move freely and through the
entire range of motion without coming into contact with another part of the
wheelchair.

251688 Rev. C9
Quickie®Q500®H General Manual
4.7 Rear Dynamic Stabilizer Set up (Fig. 4.1)
Ensure that the Rear Dynamic Stabilizer is set properly. While the user is sitting
in the wheelchair, turn the adjustment screw (3) so that the marker (1) is visible
through the viewing pane (2).
4.8 Suspension Spring Collar Adjustment (Fig. 4.2)
The pre-load setting on the front shocks can be adjusted based on user
preference.
1. If the distance is adjusted to be shorter than initial factory set up, climbing
ability may be reduced.
2. If the distance is adjusted to be larger than initial factory set up, the chair
may feel less stable.
3. Rebound Knob should be turned clockwise all the way, then counter
clockwise by one click.
DANGER!
Incorrect adjustment could result in serious injury.
4.0 SETTING UP THE WHEELCHAIR
Quickie®Q500®H General Manual
Fig. 4.1
Fig. 4.2
Shock
pre-load
setting

Quickie®Q500®H General Manual
251688 Rev. C 10
5.0 USING THE WHEELCHAIR
DANGER!
1. Be aware that you may need to adjust the controller (joystick) settings of
your system.
2. Check and adjust the settings every six to twelve months.
3. Consult your Sunrise Medical authorized dealer to adjust the control settings
immediately if you notice any change in your ability to:
a. Control the joystick.
b. Hold your torso erect.
c. Avoid running into objects.
5.1 Checking wheelchair before use
Perform the following daily check routine before driving:
CAUTION!
Checking wheels and tire
Is there still enough tire tread. Are the tires suciently inated (Chapter 8.2)
Checking batteries
1. Before using your vehicle for the very rst time, please charge your batteries
for a period of 24 hours.
2. Are the batteries suciently charged? The green lights on the battery
indicator must be on. ( Controller)
WARNING!
Battery chargers are only intended to charge:
1. 24V
2. Lead Acid and Gel style batteries.
Checking lights and indicators
Ensure that the lights and indicators are functioning correctly and lens screens are
clean before going outdoors at night. ( Controller)
Checking joystick
With the control system switched o, check that the joystick is not bent or
damaged and that it returns to the center when you push and release it.
Checking free wheel switch
Ensure that the free wheel switch has been set to ‘drive’ (Chapter 5.9).
Checking seating
1. Ensure that all the cushions are in place.
2. Ensure that the backrest is correctly tted and adjusted.
3. Visually inspect the wheelchair to ensure the leg rests, armrests, etc. are
correctly positioned and attached to the wheelchair and all fasteners are
suciently tightened.
4. Ensure that the seat interface knobs are tight and secure.
Checking clothing on potential entrapment
When operating the wheelchair, ensure that your clothing does not hamper the
wheelchair (i.e. too long). Before use, always ensure your clothing or accessories
do not come into contact with the wheels or other moving and/or rotating parts
in which they could become entangled.
Checking weather condition
In winter, batteries have a reduced capacity. During a period of light frost, the
capacity is roughly 75% of the normal capacity. At temperatures below 23˚ F
(-5˚C) this will be roughly 50%. This will reduce your range of action.
5.2 Making a transfer
Sunrise Medical recommends that you consult your health care provider for
assistance in developing your personal front or side transfer technique to best suit
your needs and avoid any personal injury.
DANGER!
It is dangerous to transfer on your own. It requires good balance and agility. Be
aware that there is a point during every transfer when the seating system seat is
not below you.
WARNING!
1. When transferring to and from the wheelchair, do not use the armrest as a
means of support.
2. When transferring the user in or out of the seating system never use the
footplate as a platform.
For further instructions, warnings, tips, and tricks about making a transfer, please
refer to ( Seating system).
5.3 Driving the wheelchair
WARNING!
The user of the wheelchair is at all times completely responsible for complying
with the applicable local safety regulations and guidelines.
Powered wheelchairs are driven by means of a controller (joystick). There is a
separate user manual for the controller and this was included with this
wheelchair ( Controller).
1. Switch on the controller.
2. Set the maximum speed limit.
3. Move the joystick in the direction in which you would like to go.
4. Moving the joystick even further forward will cause the wheelchair to drive
faster.
Rear view mirror
WARNING!
1. To avoid injury to people around you please be aware that the mirror
protrudes outside the space envelope of the chair and could cause injury to
someone when driving past.
2. Always ensure that when using the mirror that it is clean and unbroken so
that it does not impair your visibility.
Road use
Please show the utmost consideration for the other trac on the road.
DANGER!
1. Remember that the last thing a car or truck driver expects to see is a
wheelchair backing o the curb into the road.
2. If in any doubt, do not risk crossing the road until you are certain that it is
safe.
3. Always cross the road as quickly as possible, there may be other trac.
4. Do not drive over anything that could cause punctures in the tires.
5. Ensure that there are no objects in your path that could possibly become
lodged in your chair mechanism or in the spokes of the rear wheels. This
could cause the chair to come to a sudden stop.
6. Riding over drains or grids could cause the wheelchair casters or wheels to
become lodged, causing the chair to come to a sudden stop.
Adverse conditions
Please be aware that when driving your wheelchair in adverse conditions, e.g. on
wet grass, mud, ice, snow, or other slippery surfaces, you may experience a
reduction in the grip and traction of your wheelchair.
DANGER!
1. We recommend you take extra precautions in these conditions, particularly
on hills and slopes; your wheelchair could become unstable or skid causing
possible injury.
2. When you are using a power wheelchair take extra care with loose or long
items of clothing. Moving parts, such as wheels, can be potentially dangerous
or even fatal if clothing becomes entangled.
NOTE : Extreme variances in temperature may trigger the self protect mechanism
in the control system. If this occurs the control system will temporarily shut down
to prevent damage to the electronics or the wheelchair.

251688 Rev. C11
Quickie®Q500®H General Manual
5.0 USING THE WHEELCHAIR
5.4 Curves
DANGER!
Full speed turns should not be attempted. If you need to turn sharply you must
reduce your speed with the joystick or speed setting. This is particularly
important when traveling across or down a slope. Disregarding this advice could
lead to your wheelchair tipping over.
WARNING!
Use indicators when changing direction (if equipped).
5.5 Breaking and Emergency stop
There are three ways to stop your wheelchair:
1. Simplest and safest way to stop the wheelchair is to release the joystick.
This will bring the chair to a halt in a controlled manner.
2. Pulling back the joystick will brake the chair abruptly with a fast stop.
3. Switching the control system o while the chair is in motion will also bring
the chair to a halt.
WARNING!
1. Switching the control system o is only to be used in an emergency
situation as the stopping action is very abrupt.
2. Never try to stop or slow the seating system with the wheel locks
(if applicable). Wheel locks are designed to prevent the system from moving
when stopped. They are not brakes.
5.6 Driving on a slope
Your wheelchair has been designed and tested to allow its use on slopes or
gradients in standard conguration:
7.5° for 5mph and 6mph
10° for 8mph
DANGER!
1. Elevating, tilting, and leg rest adjustments can aect the wheelchair center of
gravity. Under certain conditions this might cause instability that could lead
to unintentional tipping. It may be necessary to carry out a risk assessment if
the wheelchair is adjusted to extremes.
2. Stopping distances on slopes can be signicantly longer than on level ground.
DANGER!
1. In certain circumstances your wheelchair could become unstable.
2. Before attempting to climb or descend a slope or a curb, caution should be
taken when using weight shift options (e.g. powered or recline) of the seat
and/or your body for a counter balance weight.
3. To improve stability lean forward when driving uphill, with the seat and back
in an upright position.
4. Alternatively sit in an upright position when travelling in a forward,
downhill direction and/or recline the seat backwards.
5. We strongly recommend that you return the seat and back to their home
positions before attempting to climb or descend a slope. Failure to do this
may cause the wheelchair to become unstable.
6. If you are in any doubt about the capabilities of your wheelchair on a slope
then do not attempt to drive up or down the slope/curb; try to nd an
alternative route.
Gradients: ascents
WARNING!
1. When going uphill, keep the chair moving.
2. Steer by carefully moving the joystick forward making slight Left and Right
adjustments as you go.
3. If you have stopped on a hill, you should start slowly.
4. If necessary lean forward.
Gradients: descents
On descents, it is important not to let the wheelchair accelerate beyond its
normal level of ground speed.
DANGER!
1. Proceed slowly down steep descents (below the speed of 3mph/5kph), and
stop if you feel anxious.
2. If the chair picks up speed, center the joystick to its home position to allow
it to slow, or to stop.
3. Restart slowly and do not allow the speed to increase above what you are
comfortable with.
NOTE: The solid state controller (joystick) has the benet of a logic system that
will help compensate when driving along a camber or up a hill. This is an added
safety feature on your wheelchair. In addition of course, you may control the
wheelchair speed by using the speed control.
5.7 When seated and driving in lift mode
WARNING!
Your chair may be congured with a Power Seat Lift. Before operating your chair
in Lift mode, read all warnings and guidelines related to this feature. They will help
in understanding how to reduce the risk of a fall or tip-over and how to identify
environmental conditions that could aect your safety when driving while the seat
lift is operated.
1. When driving indoors, or outdoors, the lift mode should only be used on
at, level, and hardscape surfaces.
2. Driving in lift mode should never be attempted outdoors on uneven terrain
like: gravel, grass, bumpy surfaces, uneven sidewalks, or hills.
3. NEVER raise the seat when the chair is being operated in the proximity of
any of the terrain types listed above, or on any uneven surface

Quickie®Q500®H General Manual
251688 Rev. C 12
5.0 USING THE WHEELCHAIR
5.8 Obstacles and curbs
DANGER!
1. Never descend a curb backwards.
2. Do not attempt to climb or descend a series of steps or use on escalators. It
is unsafe to do so and could cause personal injury or damage the chair. This
wheelchair has only been designed to climb a single step or curb.
3. We recommend that users with upper trunk instability wear further
personalized restraint systems to keep the upright body position during
descending or ascending ramps, curbs, or obstacles.
Curb climbing
Always approach a curb at 90° (Fig. 5.1).
1. Approach the curb or step, head on at a 90° angle.
2. Drive forward slowly and steadily.
3. Stop the chair as soon as the caster wheels touch the curb.
4. Apply sucient power to the motors to lift the front of the chair up onto
the curb or step and then apply slightly more power until the drive wheels
climb the curb or step smoothly.
5. As far as possible, keep the joystick in the straight forward position.
The maximum obstacle or curb climbing height is 2.4-in (60 mm) for Group 3 and
3-in (75 mm) for Group 4.
The approach speed and process can vary depending on your wheelchair drive
type and caster wheel choice.
Descending the curb
DANGER!
Move the chair slowly and carefully in a forward direction until both front wheels
are on the edge of the curb, again in a 90° position to the curb (Fig. 5.1).
Drive as slowly as possible o the curb with the drive wheels. Don’t stop the chair
during descent of the curb. You will feel more secure if you can lean backwards,
but if you can’t, don’t worry, the wheelchair is extremely stable. As long as you
stay within its limitation, you will be quite safe.
The rear of the chair will naturally follow down the curb as you continue to drive
slowly forward.
All powered seating options need to be in home position. Your powered leg rests
may need to be adjusted to give enough clearance to climb or descend the curb.
We recommend to use the lap belt to feel more secure during descending the
curb. For extra protection we recommend to t every chair with leg rests.
5.9 Pushing the wheelchair
The wheelchair can be moved by pushing. In order to do so, the motors must be
disengaged using a freewheel switch. This feature was developed for the attendants
of wheelchair users and also functions as an emergency freewheel switch.
The freewheel switch has 2 positions
1. For driving the wheelchair (Fig. 5.2).
‘Drive’ position: While the chair is o, turn the switch so that the lever at
the drive wheel side is pointing upwards.
2. For disengaging the motors (Fig. 5.3 and Fig.5.4).
‘Push’ position: While the chair is o, turn the switch so that the lever at the
drive wheel side is pointing horizontally.
DANGER!
1. The free wheel switch should only be operated by the attendant and never
by the user.
2. A user may never be left unattended while the wheelchair is in ‘push’.
3. Never set the switch to the ‘push’ position on a slope! When the freewheel
switch is set to ‘push’, the automatic parking brake is deactivated. This makes
it possible for the wheelchair to roll down the slope.
4. The automatic parking brake only works if the switch is set to ‘drive’ position.
5. When the wheelchair is no longer being pushed, the freewheel switch should
be set to ‘drive’ immediately.
6. To manually push the system you must release the motor brakes.
7. Do not engage or disengage motor brakes unless power to the system is o.
8. Ensure you have full control over the system when you release the motor
brakes. When you do so, the system will not have brakes.
9. Ensure the system is on level ground before you release the motor brakes.
10. Propel this system by the push handles only. They provide secure points for
you to hold the rear of the system to prevent a fall or tip-over.
11. Check to ensure push handle grips will not rotate or slip o.
Fig. 5.1
Fig. 5.2
Fig. 5.3
Fig. 5.4

251688 Rev. C13
Quickie®Q500®H General Manual
5.0 USING THE WHEELCHAIR
5.10 (Powered) seating options
The wheelchair can be equipped by the following mechanical and/or powered
options to adjust your seating position. These options can be operated by the
user without the use of tools.
Powered adjustable seating options (Fig. 5.5 - Fig. 5.7)
How to operate these powered seating options can be found in
( Controller)
1. Powered tilt function
2. Powered seat lift
3. Powered backrest recline
4. Powered elevating leg rests
DANGER!
1. Use of the powered adjustable seating options may inuence the stability
of the wheelchair.
2. Only use the powered adjustable seating options when the wheelchair is
on a at surface! Do Not attempt to operate any power seating option
while positioned on an incline.
3. Please stay clear of any powered actuator while the component is in
motion. Sunrise power mechanisms move over large ranges of travel. Users
should be aware of their surroundings while components are in motion.
4. While driving this seating system in the reclined, elevated, or tilted position
use caution.
5. Do not attempt to operate any power seating option while this seating
system is in motion.
6. Do not attempt to operate the lift or tilt power seating options around
children.
7. Through programming it is possible to reverse the direction of all powered
seating functions; ensure you know which direction your seat is going to
move before operating.
8. Please be aware that the lift/tilt modules present a trap hazard. Ensure that
during operation the lift/tilt modules are free from all clothing, hands, feet,
and other extremities to prevent injury.
9. Do not drive on ramps or slopes with the seating in the elevated position.
Before attempting to climb or descend a slope, return the wheelchair to a
standard seated drive position, with the backrest upright.
10. This power system is designed to automatically reduce the maximum
driving speed to a creep mode when certain power seating limits are
reached. Depending on the conguration of the chair there might be
multiple creep speeds.
11. Before operating your chair in creep mode, read all warnings and guidelines
related to this feature. They will help in understanding how to reduce the
risk of a fall or tip-over and how to identify environmental conditions that
could aect your safety when driving while the chair is in creep speed.
a. When driving indoors or outdoors, in creep mode, it should only
be used on at, level, and hardscape surfaces.
b.
Driving in creep mode should never be attempted on uneven
terrain like: gravel, grass, bumpy surfaces, uneven sidewalks, or hills.
c. NEVER raise the seat when the chair is being operated in the
proximity of any of the terrain types listed above, or on any uneven
surface.
Fig. 5.5
Fig. 5.7
40-in /
1000 mm
Fig. 5.6

Quickie®Q500®H General Manual
251688 Rev. C 14
6.0 BATTERIES, CHARGING, AND RANGE
6.1 Batteries
Batteries are the power source for almost all of the modern mobility products
available today. The design of batteries used in mobility products is signicantly
dierent to the batteries used to start a car for example. Car batteries are
designed to release a large amount of power over a short period of time, while
mobility batteries (commonly called deep cycle batteries) release their power
evenly, over a long period of time. Therefore, due to the lower production
volumes and increased technological requirements, mobility batteries are typically
more expensive.
Commonly two 12 volt batteries are used together in a mobility product, giving
a total voltage of 24 volts. The size of the battery (e.g. its available power) is
expressed in amps per hour e.g. 70amp/hr. The higher the number, the bigger the
battery size, weight and, potentially, the greater the distance you can travel. Sunrise
Medical only t as standard maintenance free batteries into these types of
wheelchairs. This type of battery uses a method of carrying the electrolyte
commonly referred to as ‘gel’, that is held within the battery case. As the name
implies, no maintenance is required other than regular charging. You can safely
transport this type of battery without fear of acid spilling. Furthermore, they are
approved for transportation on aircraft, trains, and ships.
CAUTION!
1. Do not t car batteries to the wheelchair. Fit only deep cycle, maintenance
free mobility batteries.
2. When the batteries are worn out, take them to the local authority disposal
point.
3. Return the batteries directly to the battery manufacturer for recycling, when
they no longer hold a charge.
4. The battery terminals need to be checked regularly for signs of corrosion.
If any corrosion is apparent, clean the terminals completely and apply
petroleum jelly or silicone grease to the terminal. Do not use ordinary
grease. Ensure that the terminal nut and bolt, cable clip, and exposed cable
are completely covered with petroleum jelly or silicone grease.
DANGER!
1. Do not expose any part of the battery to direct heat (i.e. naked ame,
gas re).
2. Be extra cautious to reduce the risk of dropping a metal tool onto the
battery. It could spark or short circuit the battery or other electrical parts
that may cause an explosion. Also take o all personal metal eects and
dangling objects when working on the battery.
DANGER!
1. Do not, under any circumstances, tamper with the batteries. If in any doubt
contact your Sunrise Medical authorized dealer.
2. Avoid contact with acid on damaged sealed type batteries or wet batteries.
3. Battery acid can cause burns to the skin as well as damage to oors,
furniture, and your wheelchair.
4. If battery acid comes into contact with the skin or clothing, wash
immediately with soap and water.
5. If battery acid comes into contact with the eye, immediately ood the eye
with running cold water for at least 10 minutes and seek medical attention
immediately.
6. Acid spills can be neutralized with baking soda and water.
7. Ensure you keep batteries upright at all times, especially when transporting
your wheelchair.
Safety cut-outs
In the event of a short circuit there are several safety systems built into your
wheelchair to safeguard your electrical circuits (Fig. 6.1).
1. Fusible 100A links are connected into the battery harnesses to protect the
batteries and wiring.
2. 15A auxiliary power circuit fuses for auxiliary modules.
To replace them contact your Sunrise Medical authorized dealer, who will also
diagnose the original fault.
Fig. 6.1

251688 Rev. C15
Quickie®Q500®H General Manual
6.2 Charging batteries
Battery charger: Please read the user manual supplied with the charger
carefully. The general procedures and eects for the interference with the chair
and the batteries remain valid.
Battery care plan
Below is set out a battery care plan for maintenance free batteries. This has been
agreed between Sunrise Medical and the battery manufacturers, to enable you
to get the best out of your batteries. If a dierent care plan is followed, this may
result in lower than expected performance from your mobility vehicle.
1. Only use an approved Sunrise Medical charger compatible with the vehicle
to be charged.
2. Charge your batteries every night, regardless of the amount of use your
mobility device has had during the day.
3. Do not interrupt the charging cycle.
4. If your mobility device is not required for use, it should remain connected
to the charger until required. This will not damage your batteries, as long as
the main socket/plug is left switched on. Turning the main socket/plug o, but
leaving the main cable plugged in, will eventually deplete your battery charge.
5. If you leave your vehicle for an extended period (in excess of one week)
charge the batteries fully and then disconnect the main battery lead.
6. Failure to allow for recharge will damage the batteries and can lead to
shorter distances and premature failure.
7. Do not top up the charge of your batteries during the day. Wait until the
evening for a full overnight charge.
8. As a general rule, maintenance free batteries take longer to fully charge than
“wet” lead acid batteries.
9. The battery terminals need to be checked regularly for signs of corrosion. If
any corrosion is apparent, clean the terminals completely and apply
petroleum jelly or silicone grease to the terminals. Do not use ordinary
grease. Ensure that the terminal nut and bolt, cable clip, and exposed cable
are completely covered with petroleum jelly or silicone grease.
10. Following all the points above should result in a healthier battery, greater
range for the vehicle user, and a longer life for your batteries.
Connecting the battery charger
Procedure for connecting the charger and charging:
1. Switch o the wheelchair controller. ( Controller)
2. Connect the battery charger round output plug to the charging socket on
the front of the joystick module. ( Controller)
3. Connect the charger to the main supply by means of the main plug and
switch on.
For more information about the charger operation, consult the instructions
provided with the charger. ( Battery Charger) Depending on how depleted
the batteries are, it may take up to 12 hours to fully charge the batteries again.
DANGER!
1. Ensure the cord is located so that it will not be stepped on, tripped over, or
otherwise subjected to damage or stress.
2. Do not rest a battery on top of the charger.
3. Do not stand the charger on a carpet or other soft surface. Always place it
on a hard, at surface.
4. Do not operate the charger if it has received a sharp blow, been dropped,
or otherwise damaged in any way. Take it to a Sunrise Medical authorized
dealer.
5. Never place the charger directly above the battery being charged; gases from
the battery will corrode and damage the charger.
6. Never charge a frozen battery. A fully charged battery will rarely freeze but
the electrolyte of a discharged battery can freeze at 16°F (-9°C). Any battery
that is suspected of being frozen should be thawed completely before
charging.
7. Never sit with the charger on your lap when charging your batteries.
8. The charger casing will get hot during its normal operation.
9. Do not disassemble charger; only have it repaired by the manufacturers.
Incorrect re-assembly may result in a risk of electric shock or re.
10. To reduce the risk of an electric shock, unplug the charger from the outlet
before attempting any maintenance or cleaning. Turning o the controls will
not reduce the risk.
11. Never smoke or allow a spark or ame in the vicinity of battery or charger.
12. You should not charge your batteries in outdoor conditions.
13. It is advised to use a smoke detector in the charging area.
Battery Charger
The external charger has been designed to charge two 12V Gel type batteries
connected in series (= 24 V).
The chargers have features which prevent hazards or accidents occurring as a
result of connecting batteries the wrong way round, overheating caused by fault
conditions, or attempting to charge wrong voltage batteries.
The majority of charger sizes are electrically double insulated and no earth
connection is required. Some larger sizes may be electrically earthed and this will
be clearly stated on the label.
WARNING!
Battery chargers are only intended to charge 24V; Lead Acid or Gel style batteries.
DANGER!
1. As with all main powered electrical equipment, always replace blown fuses
with the same type and size of fuse as specied.
2. Fitting of dierent fuses can result in an increased re risk, damage to the
charger, or failure of the charger to operate properly.
6.3 The range of your vehicle
Most manufacturers of mobility products state the range of their vehicles either in
the sales literature or within the User Manual. The range stated sometimes diers
from manufacturer to manufacturer even though the battery size is the same.
Sunrise Medical measures the range of their vehicles in a consistent and uniform
manner, but variances still occur due to motor eciencies and overall product load
weight.
The range gures are calculated to ISO 7176-4:2008. Part 4: Wheelchair Energy
Consumption Theoretical Range.
This test is carried out in controlled conditions with new, fully charged
batteries, on a level test surface and a user weight of 220 lbs (100 kg). The range
gures stated should be seen as a theoretical maximum and could be reduced if
any single, or combination, of the following circumstances occur:
1. User weight heavier than 220 lbs (100 kg)
2. Batteries whose age and condition are less than perfect.
3. The terrain is dicult e.g. very hilly, sloping, muddy ground, gravel, grass,
snow, and ice.
4. The vehicle climbs curbs regularly.
5. The ambient temperature is very hot or very cold.
6. Incorrect tire pressures in one or more tires.
7. Lots of start/stop driving.
8. Also thick pile carpets within the home can aect range.
9. Use of additional power consumption options (e.g. light, actuators, etc.).
The battery sizes available on each Sunrise Medical product should give
sucient range to cope with the majority of customer’s lifestyles.
6.0 BATTERIES, CHARGING, AND RANGE

Quickie®Q500®H General Manual
251688 Rev. C 16
6.0 BATTERIES, CHARGING, AND RANGE
6.4 Replacing batteries
The wheelchair uses two 12V non-spillable ‘dry’ gel batteries in series. These
batteries are fully sealed and require no maintenance.
Replacing and servicing batteries is to be done by a Sunrise Medical authorized
dealer.
In case of malfunctioning batteries, contact your Sunrise Medical authorized dealer.
DANGER!
Do not attempt to replace or service batteries without the supervision of trained
and qualied personnel.
6.5 Disconnecting batteries for air transport
The batteries are contained within the drive unit located under the battery shroud.
Note: Steps in this procedure may require two people to perform.
To disconnect the batteries:
1. Release the two handle screws under the mid of the front of the seat frame,
that connect the seat frame with the seat module interface (step 1) and
release the lever (step 2) (Fig.6.2).
2. Carefully ip the seat frame backwards (Fig 6.3).
3. Ensure the seat is secured with the seat stay in place, before letting go
(Fig. 6.3).
4. Once secured (Fig.6.4 - A), lift o the battery box lid (Fig. 6.4 - B).
5. You must ensure that the red seat stay is fully latched onto the pin.
6. Disconnect the 2 pin Anderson connectors from each battery (Fig.6.5).
7. To reconnect the batteries reverse the above procedure.
8. When nished carefully guide the seat frame down and replace the two
handle screws.
DANGER!
Failure to secure the Seat Stay may result in serious injury if seating system falls
down.
WARNING!
Removing the batteries can lead to a change of the center point of gravity. The
result may be that the chair ips backwards without the weight of the batteries.
Sunrise Medical advises to:
1. Put an obstacle behind the chair to secure the situation. This can be a chest,
or a chair, or etc.
2. Try to lift the battery slightly rst to check the eect of taking out the
weight.
3. Only remove the batteries while the chair is on the ground.
4. Do not remove the batteries while the chair is on a lift table or on any other
elevated surface.
Fig. 6.4
Fig. 6.5
Fig. 6.2
Fig. 6.3

251688 Rev. C17
Quickie®Q500®H General Manual
7.0 TRANSPORTATION
Fig.7.3
7.1 Transport of the wheelchair in a car
Getting in and out of the vehicle
DANGER!
1. Conrm that the vehicle is suitably equipped to transport a passenger in
a wheelchair, and ensure the method of access/egress is suitable for your
wheelchair type. The vehicle should have the oor strength to take the
combined weight of the occupant, the wheelchair, and accessories.
2. Use a ramp (or lifting device) suitable for the entire weight of the wheelchair
(including user) for entering the vehicle.
3. The wheelchair should be secured in a forward facing direction. This
wheelchair is approved for use in cars and meets the requirements for
forward facing transport and head on collisions. The wheelchair has not been
tested for other positions in a vehicle (Fig. 7.1).
CAUTION!
1. Sucient space should be available around the wheelchair to enable clear
access to attach, tighten, and release the wheelchair and occupant tie down
restraints and safety belts.
2. Ease of access to, and maneuverability in, motor vehicles can be signicantly
aected by wheelchair size and turning radius; smaller wheelchairs and/or
wheelchairs with a shorter turning radius will generally provide greater ease
of vehicle access and maneuverability to a forward-facing position.
Securing the wheelchair with a strap restraint system
This wheelchair has been successfully crash tested in accordance to:
ISO 7176-19:2008, using a representing restraint system.
Secured with a 4-point strap restraint system (2 in the front, 2 in the back
(Fig.7.2), that conforms to:
1. ISO 10542 (international) or
2. SAE J2249 (USA).
NOTE: Wheelchair secured with a 4-point strap restraint system; suitable for
the total weight of the wheelchair (including any options) in accordance with the
WTORS1 manufacturers’ instruction.
Terminology explained:
1) WTORS: Wheelchair Tie-down Occupant Restraint System
DANGER!
1. The wheelchair can only be secured by using the tie-down points on the
wheelchair’s frame (Fig. 7.2 - 7.4)
2. The tie-down points (2 in the front, 2 in the back) are indicated by the
tie-down symbol (Fig. 7.3). Fit the front straps rst, then the rear. Tension
the straps to secure the wheelchair. The wheelchair may not be secured
onto any accessories (armrests, anti-tip brackets, etc.).
3. No changes or replacements must be made to the anchorage points/car
fastenings on the wheelchair, or to constructional elements or parts of the
frame without consulting the manufacturer.
4. When the wheelchair is transported in a vehicle without occupant and no
restraint system is available then the wheelchair should be properly stored
and secured in the cargo area during travel.
Fig.7.2
Fig.7.4
A: Front Tie Down Points
B: Rear Tie Down Points
C: Direction of Travel
Fig.7.1

Quickie®Q500®H General Manual
251688 Rev. C 18
7.0 TRANSPORTATION
7.2 The wheelchair as a passenger seat
A wheelchair secured in a vehicle will not provide the equivalent level of safety and security as a vehicle seating
system. Sunrise Medical recommends that the user transfers to the vehicle seating and uses the vehicle-installed
restraint system whenever possible. Sunrise Medical recognizes that it is not always practical for the user to
be transferred and in these circumstances, where the user must be transported while in the wheelchair, the
following advice must be followed:
DANGER!
1. The safety of the user during transportation depends upon the diligence of the person securing the tie
down restraints, and they should have received appropriate instructions and/or training in their use.
2. Wherever possible remove and stow safely away from the wheelchair all auxiliary equipment, e.g. :
crutches, loose cushions, tray tables, etc.
a. Removed and secured separately in the vehicle, or
b. Secured to the wheelchair, but with energy-absorbing padding placed between the table and
the user.
3. Articulating/elevating leg rest should not be used in the elevated position when the wheelchair and user
are being transported.
4. If applicable: Reclining backrests should be returned to an upright position.
5. If applicable: Seat elevators should be in the lowest position.
6. If applicable: The manual brakes must be rmly applied.
7. Use only with Wheelchair Tie-down and Occupant Restraint Systems (WTORS) that have been installed
in accordance with the manufacturer’s instructions and SAE J2249.
8. Attach WTORS to securement points (A) (B) in accordance with the manufacturer’s instructions and
SAE J2249.
9. Attach occupant restraints in accordance with the manufacturer’s instructions and SAE J2249.
10. Ensure hip guides are locked in place.
11. Use only Wheelchair Tie-down (A, B) and Occupant Restraint Systems (WTORS) which meet the
requirements of SAE J2249 Recommended Practice–Wheelchair Tie-down and Occupant Restraint
Systems For Use in Motor Vehicles. Do not use WTORS designed to rely on the wheelchair structure
to transfer occupant restraint loads to the vehicle.
12. The wheelchair has been dynamically tested in a forward facing mode for a 30 mph (48 kph) frontal
impact test. The wheelchair must be forward facing during transport.
13. Postural supports and positioning devices should not be relied on for occupant restraint.
14. Do not alter or substitute wheelchair frame parts, components, or seating.
15. Sudden stops, impacts, or vehicle collisions can structurally damage your chair. Chairs involved in such
incidents should be replaced.
Occupant restraint instruction
DANGER!
1. Use a 3-point occupant restraint system to secure the occupant.
2. Both pelvic and upper torso restraint belts must be used to restrain the occupant to reduce the
possibility of head and chest impacts with the vehicle components.
3. Restraints should be mounted to the appropriate vehicle pillar and should not be held away from the
body by wheelchair components such as armrest or wheels (Fig. 7.5).
4. Use a suitable positioned headrest when being transported in a wheelchair.
5. Postural supports (lap straps, lap belts) should not be used or relied on for occupant restraint in a moving
vehicle unless they are labeled as meeting the requirements specied in ISO 7176-19:2008 or SAE J2249.
Positioning the occupant restraint
DANGER!
1. The pelvic restraint belt must be worn low across the front of the pelvis so that the angle of the pelvic
belt is within the preferred zone of 30° to 75° to the horizontal.
2. A steeper (greater) angle within the preferred zone is desirable i.e. closer to, but never exceeding
75° degrees (Fig. 7.5).
a. The upper torso restraint belt must t over the shoulder and across the chest as illustrated
(Fig. 7.5). Restraint belts must be adjusted as tightly as possible consistent with user comfort.
Do not t restraint belt as shown in Fig. 7.6.
3. Restraint belt webbing must not be twisted when in use.
4. Care should be taken when applying the occupant restraint to position the seatbelt buckle so that the
release button will not be contacted by wheelchair components during a crash.
Fig.7.5
Fig.7.6
4-in/100 mm

251688 Rev. C19
Quickie®Q500®H General Manual
7.0 TRANSPORTATION
7.3 Special transit requirements
Using your wheelchair on the train.
Before you travel, please contact the train operator. They will be able to supply
details of any special requirements/instructions. We advise you to check the
following:
1. Is there a suitable and intended “wheelchair” area in the train for
wheelchair users (with adequate turning space to maneuver)?
2. Is there a suitable or designated area on the platform for wheelchair users
(with adequate turning space to maneuver)?
3. Is there suitable boarding access available to allow you to access the railway
carriage and the intended “wheelchair” area?
4. Is the boarding access suitable for the combined mass of the wheelchair and
the occupant?
5. Ensure the slope of the boarding access is not greater than the dynamic safe
slope. (See Section 5.6)
6. Any obstacles or thresholds should not exceed the max curb climbing
capability of your wheelchair. (See Section 5.8)
Most train operators will provide assistance provided that arrangements have been
made in advance. We suggest you have your User Manual ready when planning
your journey and contact them.
WARNING!
Transporting the wheelchair as luggage.
Parts of the wheelchair that can easily be detached should be removed when
transporting the wheelchair. Store these parts securely. E.g.:
a. Remove the seat. ( Seating system)
b. Remove any Accessory trays.
1. Ensure that any detachable parts are secured with your mobility aid or
separately packed and labeled so they do not get lost during loading and
unloading.
2. The wheelchair may be transported by road, rail, sea, or air and the batteries
conform to IATA regulations.
3. Before you travel, please contact the appropriate carrier. The travel operator
will be able to supply details of any special requirements/ instructions.
4. For information about the batteries in your wheelchair see (Section 6).
5. Ensure that any detachable parts are secured with your mobility aid or
separately packed and labeled so they do not get lost during loading and
unloading.
Take this user manual, the seating system user manual
( Seating System) and the controller user manual
( Controller) with you. The carrier will need to refer to the following
sections:
a. Pushing the wheelchair (Section 5.9).
b. How to lock/unlock the controller: ( Controller)
c. R-net Owners Manual Section 3.5 Locking the Controller Module.
d. How to disconnect the batteries (Section 6.5).
e. How to disconnect the drive (Section 5.9).
f. Transporting the chair (Section 7.0).
g. Medium to long term storage, follow the instructions (Section 8.5)
7.4 General transport warnings
WARNING!
1. No changes or replacements must be made to the anchorage points/car
fastenings on the wheelchair, or to constructional elements or parts of the
frame without consulting Sunrise Medical.
2. The wheelchair should be inspected by a Sunrise Medical authorized dealer,
before reuse following involvement in any type of vehicle collision. If damage
is questionable or if there is concern regarding the condition of the chair,
Sunrise Medical recommends replacement of the chair.
NOTE- The warranty is void on any wheelchair that is involved in a collision.

Quickie®Q500®H General Manual
251688 Rev. C 20
The wheelchair’s lifespan is dependent on it being well maintained.
For information concerning specic settings, maintenance, or repair work, please
contact your Sunrise Medical authorized dealer. Always ensure you mention the
model and year of manufacture and identication number provided on the serial
number label of the wheelchair when contacting your Sunrise Medical authorized
dealer.
CAUTION!
The wheelchair should be serviced by your Sunrise Medical authorized dealer once
a year or, in the case of intensive use, every six months. For a list of approved
Sunrise Medical authorized dealers in your area please contact Sunrise Medical
Customer Service.
The contact details of your local Sunrise Medical Service Center can be found on
the inside front cover of this booklet.
Website address is on the back cover.
8.1 Maintenance
WARNING!
1. Loose fasteners should be re-tightened according to the installation
instructions. See Section 8.6 for specied torque values.
Note: it will be necessary to use a torque wrench.
2. Chest straps should be replaced at the rst indication of damage and/or
excessive wear.
3. If a broken or loose component is found, discontinue use immediately and
contact your Sunrise Medical authorized dealer for replacement.
4. Check all Velcro©fastening straps for correct adhesion when pressed
together.
5. Ensure that any contamination, such as u, hair, etc. is removed from the
Velcro©straps. Such contamination may aect adhesion.
WARNING!
1. If you are in any doubt about the performance requirements of your
wheelchair contact your Sunrise Medical authorized dealer.
2. After performing any maintenance or repairs on the wheelchair you must
ensure that it is functioning correctly before it is used.
3. All fasteners must be replaced like for like using the correct length, tensile
strength, and materials.
4. When replacing self-locking nuts, or nuts/studs secured with a thread locking
solution, ensure that a suitable thread locking solution is reapplied to the
fastener.
Daily checks
Perform the daily check routine before driving as described in section 5.1.
Weekly checks
Perform the weekly check routine before driving as described below.
Checking Parking brake
This test should be carried out on a level oor with at least 39-in (1 meter)
clearance all around the chair.
1. Switch on the control system.
2. Check that the battery gauge remains on, or ashes slowly, after one second.
3. Push the joystick slowly forward until you hear the parking brakes operate.
4. The chair may start to move.
5. Immediately release the joystick. You must be able to hear each parking
brake operate (click) within a few seconds.
6. Repeat the test a further 3 times, pushing the joystick slowly backward, left
and right.
Checking connectors and cables
1. Ensure that all connectors are securely mated.
2. Check the condition of all cables and connectors for damage.
Checking controller
1. Check the thin rubber gaiter or boot around the base of the joystick shaft
for damage or splitting. Check visually only; do not handle the gaiter.
2. Ensure that all components of the control system are securely mounted. Do
not over-tighten any securing screws.
Checking controls
1. Switch on the hand control – Do the lights ash? This signies that there is a
fault in the electronic system. Refer to section 9 for basic troubleshooting.
2. Operate all of the electric options, including lights and indicators
(if tted) to ensure that they work correctly.
3. With the seating in an elevated position, drive the wheelchair to ensure that
the reduced speed mode works which will slow the wheelchair.
4. Drive the wheelchair in each of the drive proles to ensure the wheelchair
performs as it did before.
General weekly checks
1. Check tires for proper ination level (if applicable).
2. Check frame and base for foreign objects and/or obstructions.
3. Ensure the knobs that attach the seat frame to the front of the base are not
loose.
Quarterly checks
Perform the quarterly check routine before driving as described below.
1. Check all straps for fraying, ripped seams, or other indications of excessive
wear damage. Discontinue use if damage is found and contact a Sunrise
Medical authorized dealer.
2. Check chair for any missing or loose nuts, bolts, and/or fasteners. Contact a
Sunrise Medical authorized dealer if found.
3. Check wheelchair for any broken components, unusual wear, or other
indicators of excessive wear. Discontinue use if damage is found and contact
a Sunrise Medical authorized dealer.
WARNING!
1. If you are in any doubt about the performance requirements of your
wheelchair contact your Sunrise Medical authorized dealer.
2. After performing any maintenance or repairs on the wheelchair you must
ensure that it is functioning correctly before it is used.
3. A complete inspection, safety check, and service should be made by a
Sunrise Medical authorized dealer at least once per year.
4. All fasteners must be replaced like for like using the correct length, tensile
strength, and materials.
5. When replacing self-locking nuts, or nuts/studs secured with a thread locking
solution, ensure that a suitable thread locking solution is reapplied to the
fastener.
6. Check all Velcro
©
fastening straps for correct adhesion when pressed together.
7. Ensure that any contamination, such as u, hair, etc. is removed from the
Velcro©straps. Such contamination may aect adhesion.
8. Do not reuse fasteners.
8.2 Wheels and tires maintenance
To ensure that your wheelchair functions properly, it is essential that the tires are kept
at the correct pressure. The correct tire pressure is indicated on the side of the tire.
Tires that are too soft will have a negative eect on the wheelchair’s performance.
Moving the wheelchair will require more energy, making more demands on the
batteries. Furthermore, wear on under inated tires is increased.
When inspecting the tires for signs of wear, look for signicant scu marks, cuts
and a diminished tire tread. Tires will need to be changed when the tread cannot
be seen over the complete surface of the tire.
DANGER!
1. Do not inate beyond the maximum allowed tire pressure.
2. Always use the pump that is supplied with the chair.
3. Never use a gas station pump.
4. Before tires are repaired, they must rst be fully deated!
8.0 MAINTENANCE AND CLEANING
Rear Dynamic Stabilizer Wheel Maximum tire pressure
4-in Solid wheels (Rear Caster)
Caster Wheel Maximum tire pressure
9-in 2.4 bar maximum 35 PSI
Drive Wheel Maximum tire pressure
13-in 2.4 bar maximum 35 PSI maximum
14-in 3.5 bar maximum 50 PSI maximum