
Page 10 P/N:974-9885 SE405 Manual Rev. 1.2
TROUBLESHOOTING CHART
Motor does not start
Symptom Problem
No electrical supply
Fuse or transformer failure (motor starts when
manual button on motor relay is pressed)
Start switch failure. (After engaging power relay
test button green light turns on)
Power relay failure
Stop switch failure
Motor relay failure. Motor won’t start (starts after
manual button is pressed in motor relay).
Motor failure
Thermostat failure (starts OK with Jumper Plug)
Thermostat and jumper not connected
Green light is on. Motor does not start in
Heat mode, but does start in Fan mode.
Error light on flame controller is on or
flashing
Flame control failure
Motor starts, but no flame
S
mptom Problem
Flame control failure
Flame rod wet
Manual valve closed
Limit switch failure. No continuity between
terminals
Air switch failure, air switch set to too high a
pressure, or air switch tubes blocked or in wrong
position
Solenoid valve failure
Second stage regulator set too high, solenoid
valve will not open
Upstream regulators installed backwards
Flame control failure
Poor quality power (such as from a generator).
Dirty signal or wrong hertz
Motor running in reverse (incorrect wiring on
replacement)
Ignitor failure. Cracked ceramic or Incorrect gap
to burner plate (should be 1/8")
Burner not grounded
Hose diameter too small and/or hose too long,
blocked hose
Low inlet pressure
Gas selector valve set to wrong fuel
Second stage regulator set too low
Main regulator setting too low
No green power light (after pressing start
button)
Green light is on. Motor does not start in
Heat mode, but does start in Fan mode.
No error lights on flame controller
Green light comes on when start button
pressed, but goes off when released
Green light is on. Motor does not start in
either Heat or Fan mode
Blower Motor starts, but burner does not
ignite. Flame controller error light flashes 2
times. No gas odor at heater outlet.
Blower Motor starts, but burner does not
ignite. Flame controller error light flashes 3
times. No gas odor at heater outlet.
Blower Motor starts, but burner does not
ignite. Flame controller error light flashes 3
times. Gas odor at heater outlet.