Sure Flame SL11E User manual

PRODUCTS
Rev: 4.3; January 11, 2013
SERVICE AND MAINTENANCE MANUAL No. 974-9307
PLEASE RETAIN FOR FUTURE REFERENCE
A DIVISION OF HAUL-ALL EQUIPMENT LTD.
4115 - 18 Avenue North
Lethbridge, Alberta T1H 5G1
www.sureflame.com
SL11E & S1500E
CONSTRUCTION HEATERS

Page 2 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
SL11E & S1500E
Construction Heaters
Failure to comply with the precautions and instructions
provided with this heater, can result in death, serious
bodily injury and property loss or damage from hazards
of fire, explosion, burn, asphyxiation, carbon monoxide
poisoning, and/or electrical shock.
Only persons who can understand and follow the
instructions should use or service this heater.
If you need assistance or heater information such as
an instruction manual, labels, etc. Contact the
manufacturer.
Fire, burn, inhalation, and explosion hazard. Keep solid
combustibles, such as building materials, paper or
cardboard, a safe distance away from the heater as
recommended by the instructions. Never use the heater
in spaces which do or may contain volatile or airborne
combustibles, or products such as gasoline, solvents,
paint thinner, dust particles or unknown chemicals.
Not for home or recreational vehicle use
WARNING
WARNING
GENERAL HAZARD WARNING

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 3
READ THIS
WARNING
FIRST!
The heater is designed and approved for use as a construction heater
under CAN 2.14-2000. The primary purpose of construction heaters
is to provide temporary heating of buildings under construction,
alteration, or repair and to provide temporary emergency heat.
Properly used the heater provides safe economical heating. Prod-
ucts of combustion are vented into the area being heated.
The heater is not designed as an Unvented Gas Fired Room Heater
under ANSI-Z21.11.2 and should not be used in the home.
ANSI A119.2(NFPA 501C)-1987 Recreational Vehicle Standard
prohibits the installation or storage of LP-Gas containers even
temporarily inside any recreational vehicle. The standard also prohib-
its the use of Unvented Heaters in such vehicles.
Gas inspection authorities in Canada require that the
installation and maintenance of heaters and accessories be
accomplished by qualified gas fitters.
Installation must comply with the Natural Gas and Propane
Installation Code, CSA B149.1.
We cannot anticipate every use which may be made for our heaters.
CHECK WITH YOUR LOCAL FIRE SAFETY AUTHORITY IF YOU
HAVE QUESTIONS ABOUT LOCAL REGULATIONS.
Other standards govern the use of fuel gases and heat producing
products in specific applications. Your local authority can advise you
about these.
FOR YOUR SAFETY
DO NOT USE THIS HEATER IN A SPACE WHERE
GASOLINE OR OTHER LIQUIDS HAVING
FLAMMABLE VAPOURS ARE STORED OR USED.

Page 4 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
SL11E & S1500E CONSTRUCTION HEATERS
Contents
Specifications .......................................................................................... 5
Installation ............................................................................................... 6
Installation Using A Propane Supply Tank ................................................ 7
Installation For Natural Gas Applications ................................................. 7
Operating Instructions ............................................................................. 8
Common Installation And Operational Problems ..................................... 9
Safety Controls ........................................................................................ 9
Design Related Additional Safety Features ............................................ 10
On-Site Hazards .................................................................................... 10
Preventive Maintenance ........................................................................ 11
Troubleshooting ..................................................................................... 12
Replacement Parts ................................................................................ 20
SL11E Connection Wiring Diagram ....................................................... 22
SL11E Ladder Wiring Diagram .............................................................. 23
S1500E Connection Wiring Diagram ..................................................... 24
S1500E Ladder Wiring Diagram ............................................................ 25
Two-Stage Thermostat Wiring Diagram ................................................. 26
LPG - Propane Fuel Vaporization Rate ................................................. 27
Maximum Btu Content (Propane) .......................................................... 27
Pressure & Flow Equivalents ................................................................. 27

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 5
Specifications
CSA certified to 2.14-2000 Construction Heater
Gases: Natural or Propane
Capacity: SL11E 1,000,000 Btu/h (290 kW) Maximum
S1500E 1,500,000 Btu/h (440 kW) Maximum
850,000 Btu/h (250 kW) Minimum
Orifice Size: 41 DMS x 46
Blower: 7,000 cfm (12,000 m3/h)
Electrical Rating: 115 volts, 60 Hz, 9.4 amps,
Single Phase
Min Temperature Rating: - 40 Degrees F/C
Gas Supply: SL11E
Inlet Pressure Manifold Pressure
Max.WC(Pa) Min.WC(Pa) Max. WC(Pa)
Propane 14” (3500) 8” (2000) 1.8” (450)
Natural 14” (3500) 8” (2000) 4.8” (1200)
(Minimum inlet pressure is for purpose of input adjustment)
Gas Supply: S1500E
Inlet Pressure Manifold Pressure
Max.WC(Pa) Min.WC(Pa) Max.WC(Pa) Min.WC(Pa)
Propane 14” (3500) 8” (2000) 2.7” (670) 0.75” (190)
Natural 14” (3500) 8” (2000) 7.2” (1800) 2.0” (500)

Page 6 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
Installation
The Sure Flame Models SL11E & S1500E are direct fired gas heaters
intended to be used primarily for the temporary heating of buildings under
construction, alteration, or repair. Since all the products of combustion are
released into the area being heated, it is imperative that adequate ventilation
be provided. The flow of supply air and combustion gases must not be
obstructed in any way. Do not use the heater with ductwork as this will restrict
the flow of supply air.
1 Install the heater in a horizontal position at least 10 feet (3M) from any
LP-gas container, and allow the following clearance from any combus-
tible materials:
Front Outlet: 20 feet (6 M) Sides: 2 feet (0.6 M)
Intake: 2 feet (0.6 M) Top: 4 feet (1.2 M)
Front Outlet must not be directed at any LP-gas container within 20
feet (6M).
Also make sure that no flammable vapours are present in the space
where the heater is being used.
2 When connecting the heater to a natural gas or propane supply line
ensure that the pressure at the heater inlet is within the specified range.
Excessive pressure (over 1/2" psig) will damage the controls and void the
warranty.
3 Visually inspect the hose assembly and ensure that it is protected from
traffic, building materials, and contact with hot surfaces. If it is evident that
there is excessive abrasion or wear, or the hose is cut, it must be replaced.
4 After installation, check the hose assembly for gas leaks by applying a
water and soap solution to each connection.
5 Connect the heater to an adequate 115 volt electrical supply as specified
on the rating plate. For protection against shock hazard the supply cord
must be plugged directly into a properly grounded three-prong recepta-
cle.
6 In all applications install the heater in such manner that it is not directly
exposed to water spray, rain and/or dripping water.

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 7
Installation Using A
Propane Supply Tank
1 When installing the heater for use with propane gas, set the gas selector
valve to “Propane” and lock in position.
2 The supply container must be equipped with a UL listed Gas Pressure
Regulator. This is essential to reduce the gas pressure to a safe
transmittable pressure. This pressure must further be reduced so the
gas pressure does not exceed the maximum input pressure of the
heater. This can be accomplished by placing a suitably sized second
stage gas regulator on the valve train at the heater. This regulator should
also be a UL listed LP Gas Pressure Regulator.
3 Arrange the propane supply system to provide for vapour withdrawal
from the operating container. Supplying liquid propane to the heater is
dangerous and will damage the components.
4 Ensure that for the surrounding temperature the size and capacity of the
propane supply container is adequate to provide the rated Btu/h input to
the heater.
5 Turn off the propane supply valve at the container when the heater is not
in use.
6 The installation must conform with local codes, or in the absence of local
codes, with the Natural Gas and Propane Installation Code, CSA
B149.1.
7 When the heater is to be stored indoors the propane container must be
disconnected from the heater and the container moved away and stored
in accordance with the above national standard.
Installation For
Natural Gas Applications
1 When installing the heater for use with natural gas, set the gas selector
valve to the “Natural” position.
2 A regulator must be installed on the heater to ensure that the pressure
to the heater does not exceed 1/2 psi inlet pressure.
3 The installation of this heater to a natural gas supply must conform with
all applicable local codes or, in the absence of local codes, with the CAN/
CGA-B149.1 Natural Gas Installation Code.

Page 8 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
Operating Instructions
1. Set GAS SELECTOR VALVE to gas being used. The conversion shall be
done by the owner or lessor of the equipment.
Warning: When using propane gas, the GAS SELECTOR VALVE must
be locked in position.
2. Ensure the FIRING VALVE is in the “ON” position.
3. Connect power cord to a 115 volt supply.
4. Open gas supply.
5. If equiped with a thermostat, set the thermostat to the desired tempera-
ture.
6. Push START Button. After a short delay, the heater will start.
Note: The SL11E, if equipped with a thermostat, will cycle between on and
off as required.
Note: The S1500E will cycle between high flame, low flame, and off as
required.
7. To stop: push STOP button. If the heater is to remain off, disconect power
cord, and close gas supply.
The appliance area should be kept clear and free from combustible materi-
als, gasoline, and other flammable vapours and liquids.
Ensure that the flow of supply air and combustion gases is not obstructed.
The installation and operation of the heater shall comply with the code
requirements specified by the authorities having jurisdiction.
General criteria for the use of construction heaters may be found in the
applicable sections of the Natural Gas and Propane Installation Code, CSA
B149.1.
THE INSTALLATION AND MAINTENANCE OF THE
HEATER MUST BE ACCOMPLISHED
BY A QUALIFIED SERVICE PERSON.

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 9
Common Installation And
Operational Problems
1 LOW VOLTAGE
This is one of the most common problems and is usually the result of the
supply cord having too small of a wire gauge for its length. Low voltage
results in the motor overheating, burnt relay contacts, or a relay that will
not maintain contact.
2 SUPPLY LINE TOO SMALL
3 INSUFFICIENT VAPORIZATION AT SUPPLY
Normally caused by too small size of supply tank.
4 IMPROPER GAS SUPPLY PRESSURE
Usually a result of supply pressure being too high because of improper or
lack of regulation.
5 DIRTY GAS SUPPLY
Dirty gas can cause strainers to plug or form a build-up in the burner
orifice.
6 LACK OF PREVENTATIVE MAINTENANCE
Heaters must be cleaned as required, especially when used in a dirty
environment.
7 IMPROPER SUPPLY OF FRESH AIR
Recommended: Intake air for the heater be taken from outside the
enclosed area. This provides a slight pressurization and prevents any
problems associated with recirculation.
Safety Controls
Servicing of Sure Flame Construction Heaters normally involves one of
several built-in safety features. The Models SL11E & S1500E incorporate
devices to detect the following:
1 LOSS OF FLAME Gas supply is shut off if flame is lost to
prevent raw gas from leaving the heater.
2 OVERHEATING (a) Thermal overload protection in the
motor.
(b) High temperature limit switch in the
combustion chamber.
3 LOSS OF POWER Total shutdown with manual reset re-
quired. Any one of the safety devices will
create a loss of power situation.
4 BLOCKED AIR SUPPLY A switch detects the differential pressure
in the combustion chamber and shuts down
when insufficient.

Page 10 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
Design Related Additional
Safety Features
1 LOCKING POSITION FOR LPG ON GAS SELECTOR LEVER
Units used with LPG while the gas selector valve is positioned for Natural
Gas will throw significantly more heat than the rated Btu/h. This is
definitely a safety hazard.
2 LOW SKIN TEMPERATURE
Sure Flame Heaters are designed to have a low skin temperature. This
provides added safety in the workplace.
3 DURABLE CONSTRUCTION
The Models SL11E & S1500E use a stainless steel burner for long life and
consistent performance.
In order to maintain the highly efficient combustion of the Sure Flame
Heater, the combustion chamber must remain as manufactured. Any
change or distortion could alter the fuel/air mixture and create hazardous
gases.
On-Site Hazards
1 SHORTING OUT OF DEFECTIVE COMPONENTS
This is a common problem which saves short term expense at the risk of
a large future cost. Any heaters found in this condition should be removed
immediately.
2 IMPROPER ENCLOSURES
When heaters are installed partially to the outside for fresh air intake, strict
adherence must be made to the minimum clearance to combustibles
given on the instruction plate. Wood framing around a heater is a request
for trouble.
3 SUPPLYING LIQUID PROPANE TO HEATER
This problem has occurred from time to time. To minimize the damage,
and possible personal injury, shut off the gas supply and let the heater run
until all of the liquid in the lines has been vaporized.

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 11
Preventive Maintenance
Sure Flame Construction Heaters are built to withstand the rigours of
operating on construction sites, for mining applications, and a multitude of
other locations where heaters are used. To maintain the reliable perform-
ance required it is necessary to do a certain amount of regular maintenance.
A. VISUAL CHECKS
The following items should be checked for excessive wear or damage:
1) Wheels
2) Cords and Connectors
3) Wiring and Conduit
4) Heater Shell (including heat shield) and Control Box
5) Valve Train
It is recommended that units purchased as spares be rotated periodi-
cally, so that each unit will be placed in operation at least once every
90 days.
B. BURNER
Flame Rod and Insulator - Clean with soap and water or solvent on a
routine basis. Any build up on burner
should also be removed at this time.
Ground Wire - Ensure that the ground wire is secured to
the burner. This is necessary for the flame
detection system to operate.
Spark Plug - Clean with solvent and check spark gap.
The gap should be set to 1/8”.
C. CONTROL BOX
The inside of the control box should be cleaned using a dry cloth or by
blowing compressed air. Do not use any liquid or aerosol spray cleaners.
Also check that all electrical connections are snug and tight.
D. MOTOR
The electric motor on the SL11E & S1500E Heaters is fitted with sealed
bearings and no oiling is required. Keep the motor clean by blowing or
wiping off dust or dirt in order to prevent it from over heating.
E. FAN
Check for dust or dirt build up on fan blades. Check the tightness of the
set screw and run the heater to check for fan vibration.

Page 12 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
Troubleshooting
The troubleshooting section has been divided in to six tables. Choose
the appropriate table from the list below:
Chart A – Heater does not start, fan does not start
Chart B – Heater does not start, fan starts, no spark, no flame
Chart C – Heater does not start, fan starts, spark, no flame
Chart D – Heater starts, flame lights but goes out after a few
seconds
Chart E – Heater starts, but fails during operation
Chart F – Other problems

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 13
Chart A – Heater does not start, fan does not start
Indicators Outside Control Box Indicators Inside Control Box
Symptom Possible Causes
Green Start Switch
Red Stop Switch
Thermostat Power
Light †
Thermostat Stage
1 Light †
Thermostat Stage
2 Light †
L2
L6
L7
L8
L12
Flame Control
LED
No electrical supply off off off off off off off off off off off Stop switch fails open
Green start light does not come on when start switch is pressed. Start switch fails open
off off off off off on off off off off off
Green start light comes on when pressed, but goes off when released. L12 flashes when start switch released.
Fuse failure on/
off
off off off off on off off off * Off
Reset switch fails open on off off off off on off off off off Off Thermostat stage 1 fails open † on off - - - on off off off off off Flame control failure – Power in on off on - - on off off off off off
Green start light is on, but red stop light remains off during attempts to start.
Flame control failure – Thermostat in † on off on on - on off off off off off
Flame control failure – Motor out on on on on - on off off off off * Motor relay fails open on on on on - on on off off off * Motor failure on on on on - on on off off off * Low Voltage (long extension cord or too many items on circuit). Motor relay may chatter.
on on on on - on * * off off off
Green start light is on, red stop light comes on during attempts to start
Air switch fails closed on on on - - on off off off off *
† Thermostat is optional on model SL11E

Page 14 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
Indicators Outside Control Box Indicators Inside Control Box
Chart B – Heater does not start, fan starts, no spark, no flameSymptom
Possible Causes
Green Start Switch
Red Stop Switch
Thermostat Power
Light †
Thermostat Stage
1 Light †
Thermostat Stage
2 Light †
L2
L6
L7
L8
L12
Flame Control
LED
Air blowing through heater in reverse.
Motor wired incorrectly on on on on - on on off off off *
Air tubes set in wrong position Air switch fails open Air switch set to too high a pressure
No gas odor at heater outlet. L7 light is off. Voltage between N2 and L15 is 120V during attempt to start. Air tubes plugged
on on on on - on on off off off *
Strainer plugged or dirty Too small of a hose, too long of a hose, blocked hose Too low of inlet pressure Second stage regulator set too low Propane tank too small to vapourize fast enough, tank freezes Upstream regulators installed backwards
No gas odor at heater outlet. L7 light is off. Voltage between N2 and L15 is 0V during attempt to start.
Flame control failure – Air in
on on on on - on on off off off *
No gas odor at heater outlet. L7 light is on.
Flame control failure – spark out on on on on - on on on off off *
Spark plug fails Flame rod and spark plug wires reversed Spark plug wire damaged
Gas odor at heater outlet. L7 light on. L8 light on, then off.
on on on on - on on on on/
off
off ***
† Thermostat is optional on model SL11E

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 15
Chart C – Heater does not start, fan starts, spark, no flame
Indicators Outside Control Box Indicators Inside Control Box
Symptom Possible Causes
Green Start Switch
Red Stop Switch
Thermostat Power
Light †
Thermostat Stage
1 Light †
Thermostat Stage
2 Light †
L2
L6
L7
L8
L12
Flame Control
LED
No gas odor at heater outlet. L8 light is off. Voltage between N2 and L17 is 120V during attempt to start.
Limit switch fails open on on on on - on on on off off ***
No gas odor at heater outlet. L8 light is off. Voltage between V1 and V2 on flame controller is 0V during attempt to start.
Flame control failure on on on on - on on on off off ***
Manual valve closed Solenoid valve fails closed
No gas odor at heater outlet. L8 light is on, then off.
Too high of inlet pressure. Second stage regulator set too high. (This may cause the 2-stage regulator to be damaged
on on on on - on on on on/
off
off ***
2-stage regulator installed backwards Burner orifices plugged or dirty Spark plug gap too large (weak spark) or too small. Gap should be set to 1/8 inch.
Gas odor at heater outlet. L8 light on, then off.
Low flame regulator setting too low
on on on on - on on on on/
off
off ***
† Thermostat is optional on model SL11E

Page 16 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
Chart D – Heater starts, flame lights but goes out after a few seconds
Indicators Outside Control Box Indicators Inside Control Box
Symptom Possible Causes
Green Start Switch
Red Stop Switch
Thermostat Power
Light †
Thermostat Stage
1 Light †
Thermostat Stage
2 Light †
L2
L6
L7
L8
L12
Flame Control
LED
Connect DC current meter with microampere range to terminals FC+ and FC- of the flame controller. Start heater. Check reading once flame is established. Reading is 1.0 microamperes or higher
Flame control failure – Flame sensing on on on on - on on on on/
off
off ***
Flame rod dirty, cracked, or otherwise defective. Flame rod wire loose or damaged
Reading from above is less than 1.0 microamperes.
Burner not grounded
on on on on - on on on on/
off
off ***
† Thermostat is optional on model SL11E

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 17
Chart E – Heater starts, but fails during operation
Indicators Outside Control Box Indicators Inside Control Box
Symptom Possible Causes
Green Start Switch
Red Stop Switch
Thermostat Power
Light †
Thermostat Stage
1 Light †
Thermostat Stage
2 Light †
L2
L6
L7
L8
L12
Flame Control
LED
Normal flame length prior to failure. Three flashes on flame control LED.
Low Voltage (long extension cord or too many items on circuit)
on on/
off
on on - on on/
off
on/ off
off off ***
Propane tank too small to vapourize fast enough, tank freezes
Smaller than normal flame prior to failure. Single flash on flame control LED. Strainer plugged or dirty
on on on on - on on off off off *
Normal flame length prior to failure. Three flashes on flame control LED. Immediately after failure, voltage between N2 and L17 is 120V, between N2 and L16 is 0V.
Limit switch failure – too sensitive on on on on on on on/
off
on/ off
off off ***
Changeover valve set to natural gas when connected to propane. Connected to liquid propane Too high of inlet pressure Second stage regulator set too high
Longer than normal flame before failure, possibly shooting outside of heater body. Three flashes on flame control LED. Immediately after failure, voltage between N2 and L17 is 120V, between N2 and L16 is 0V.
High flame regulator setting too high
on on on on on on on/
off
on/ off
off off ***
† Thermostat is optional on model SL11E

Page 18 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
Chart F – Other Problems
Indicators Outside Control Box Indicators Inside Control Box
Symptom Possible Causes
Green Start Switch
Red Stop Switch
Thermostat Power
Light †
Thermostat Stage
1 Light †
Thermostat Stage
2 Light †
L2
L6
L7
L8
L12
Flame Control
LED
Excessive vibration or noisy operation.
Damaged or unbalanced fan blade on off on on - on on on on off off
Fan motor starts immediately when heater is plugged in, even if thermostat is not calling for heat
Motor relay fails closed off off off off off on off off off off off
Heater will start as soon as it is plugged in. Stop button will reset the heater.
Start switch fails closed on off on - - on - - - - -
Flame length shorter than normal
Low flame regulator setting too low on off on on - on on on on off off
Normal operation except flame length shorter than normal
High flame regulator setting too low on off on on on on on on on off off
Small flame, otherwise functions normally.
Changeover valve set to propane when connected to natural gas
on off on on - on on on on off off
Heater will never go to high flame.
Thermostat stage 2 fails open on off on - - on on on on off off
Normal operation, but low flame longer than normal.
Low flame regulator setting too high on off on on - on on on on off off
Gas will flow to burner immediately when supply to heater is opened
Solenoid valve fails open - - - - - - - - - - -
Gas will flow to burner immediately when supply to heater is opened
Solenoid valve leaks - - - - - - - - - - -
† Thermostat is optional on model SL11E

SL11E & S1500E Manual Rev: 4.3 P/N:974-9307 Page 19
Gas will flow to burner immediately when supply to heater is opened
Solenoid valve installed backwards
- - - - - - - - - - -
Heater lights but uneven flame. Burner orifices plugged or dirty on off on on - on on on on off off Heater will always stay on (either high or low) regardless of ambient temperature
Thermostat stage 1 fails closed on off on - - on on on on off off
Heater will switch between off and high, but never low flame
Thermostat stage 2 fails closed on off on - - on on on on off off
Heater will function normally, but if it shuts down, it will not start up again without pressing the stop switch
Reset switch fails closed on off on on - on on on on off off
Heater will function normally, but red light does not come on during startup sequence
Flame control failure – NC light out on off on on - on on on on off off
Heater will start normally but will not stop when the stop switch is pressed
Stop switch fails closed on off on on - on on on on off off
During operation, flame goes out for a few seconds, then relights. Stage 1 thermostat light remains on during this time.
Air switch set to too high a pressure on off on on - on on on/
off/ on
on/ off/ on
off off
* off
Heater will continue operating when the air flow is obstructed with longer than normal flames. Limit switch may cause heater to shut down.
Air switch set to too low a pressure on off on on - on on on on off off
Heater will start normally, but will not shut down in an overheat situation
Limit switch fails closed on off on on - on on on on off off

Page 20 P/N:974-9307 SL11E & S1500E Manual Rev: 4.3
D2
D17
D3
D15
D13
D11
D8
D5
D6
D7
D10
D19
D4
D12 D22
D20
D21
D18
D14
D16
D1
D9
D23
C3
C9
C8
C6
C5
C10
C12
C14
C17
C15
C11
C1
C7
C4
C13
C16
A8
A3 A6 A7
A9
A4 A5
A1
B1
A2
B2
B3
D24
B4
B5
B6
SL11E Valve
Train
S1500E
Valve Train
B7
B11
B6
B8 B10
B9
C2
Replacement Parts