SW Comms ShoreTel BT Diverse 7110 User manual

ShoreTel
BT Diverse 7110
Cordless Handset
Quick Guide
Additional Guides available at
http://www.swcomms.co.uk/resource-
centre/user-guides-and-manuals
Service Desk 01392 330033
email: [email protected]
Customer Service 01392 315315
email: [email protected]
Issue 5 30.3.16

Basic Call Handling
Make an internal call
Dial the extension number and press Green
button to call
Make an external call
Dial 9 and telephone number and press Green
button to call
Receive a call
Press Green button
Hold a call
Press the ‘R’ key
Retrieve a held call
Press the ‘R’ key
Transfer a call
Press the ‘R’ key, dial the extn number, announce
the call and press the Red button to transfer the
call
Retrieve a call
Press the ‘R’ key twice
Further Telephone Features
Redial last number
Press top up arrow above Redial, scroll to select
number required and press Green button to dial
Park a call
Press the ‘R’ key followed by (star) * 11, then
hang up [The caller is parked on your phone]
Retrieve a parked call
Dial (star) * 12 and then Green button to retrieve
call
3 way conference call
Whilst on a call press ‘R’ key and dial 3rd party.
To add 3rd party immediately without
consultation, press ‘R’ key. To invite 3rd party,
wait for them to answer, then press ’R’ key once
happy to join.
To exit conference
To drop 3rd party press ‘R’ key or to leave
conference call press Red hang up key.
Call pick up
Dial (star) *13, then extension number or group
number
To change call handling mode
(When in divert you will get broken dial tone)
Dial voice mail ext number or ##
Enter your password
Press #
Select option 7
Select option 2
Follow voice prompts to select mode required
Storing personal speed dials
Press Names in display
Select New Entry
Select OK
Type Name
Select OK
Enter Number inc ‘9’ for an outside line
Select OK
To access stored speed dials
Press Names
Scroll up and down to highlight name
Then press Green to dial
To Edit an entry
Press Names in display
Highlight entry you wish to edit
Select Options
Select Edit entry
Select OK
Clear Name or Press OK if name OK
Clear Number and re-enter and OK to save
You can also delete an entry altogether via this
menu