Swegon Super WISE User manual

WISE
Demand-controlled indoor
climate has never been easier
USER MANUAL
From soware version1.130

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WISE User Manual
Contents
System description .................................... 3
SuperWISE interface .................................. 5
Log in................................................................................. 6
User interface..................................................................... 7
Overview............................................................................ 8
Tree ..................................................................................10
Plan .................................................................................. 11
Graphs and logs ................................................................ 12
Change log .......................................................................13
Notes................................................................................13
Documentation .................................................................14
Settings ............................................................................16
Users ................................................................................22
Room functions .......................................23
Air quality control ............................................................. 24
Temperature control ......................................................... 25
Additional moisture regulation .......................................... 26
Occupancy detection.........................................................27
Operating modes.............................................................. 28
Flow balance .................................................................... 30
Control of the lighting........................................................ 31
Control of solar shading .................................................... 32
Cold draught protection.................................................... 34
Frost protection ................................................................ 34
Open window ................................................................... 34
Control of the fan coil ....................................................... 35
Control of chilled ceilings................................................... 35
Underoor heating ........................................................... 36
Air boost .......................................................................... 37
Condensation................................................................... 38
Duct heater/cooler ........................................................... 38
Air shut o rooms ............................................................. 39
Function groups.......................................40
Function groups in SuperWISE.............................................41
Occupancy........................................................................41
Window contact ................................................................41
Air balancing.....................................................................41
Air quality ........................................................................ 42
Temperature..................................................................... 42
RTA group......................................................................... 43
Lighting ........................................................................... 44
Duct heater/cooler ........................................................... 44
Additional moisture .......................................................... 45
Change over..................................................................... 45
Air ow limitation ............................................................. 46
Group for constant pressure regulation .............................. 46
Zone functions ........................................47
Constant pressure regulation............................................. 48
Constant ow regulation................................................... 49
Flow balance .................................................................... 50
Mode optimization ............................................................51
Air shut o zone ............................................................... 52
System functions .....................................53
Schedule and calendar...................................................... 54
Commissioning................................................................. 60
Interacting functions with the air handling unit .................. 62
Interacting functions with the cooling/heating producer..... 64
System occupancy............................................................ 67
Emergency mode.............................................................. 67
Periodic valve operation .................................................... 68
LED operating status ........................................................ 68
Alarms in SuperWISE ......................................................... 69
Notes ....................................................70

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WISE User Manual
System description
Swegon’s system for demand-controlled ventilation combines an optimal
indoor climate with a minimum of energy consumption. WISE is based
on a unique technology that forms a safe and exible system when in
operation that also simplies each step of the way –
from system selection and planning, to installation and commissioning.

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WISE User Manual
SuperWISE Interface view
WISE is a complete system with all the products you need for your indoor climate, including a smart
control system and an easy-to-use user interface.
The basic purpose of WISE is to adjust the indoor climate to exactly the level required. It ventilates,
cools and heats neither too much – which costs energy – nor too little – which adversely aects
comfort, but only as much as is needed. With WISE you can combine high energy eciency, the
ideal indoor climate and a full overview of the whole system.
A large part of the functionality has been centralised and
no longer lies on the product level. A project is congured by
selecting functions and products for the unique project. When
conguration is complete, a conguration le is produced which
is read into SuperWISE during commissioning. When all products
are loaded into the system, SuperWISE automatically sends the
right conguration to the right product.
SuperWISE is the WISE system’s interface with which the user
integrates and communicates with the system and its products.
Here you’ll nd all requisite information, without it being compli-
cated or confusing. The common platform manages multiple air
handling units and refrigerant units while there is considerable
space for adaptation to each individual building. As SuperWISE
is the system’s single point of access, it’s is easy to monitor and
adjust the system, via computer or tablet, even remotely via
Swegon Connect.

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WISE User Manual
SuperWISE interface
SuperWISE graphical interface is an intuitive and user-friendly interface with
which the user integrates and communicates with the system and its products.
Commissioning, supervision, service and maintenance are signicantly facilitated
thanks to a good overview and clarity.
The common platform can manage multiple air handling units as well as cooling
units and provides space for adaptation to each individual project.

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WISE User Manual
Log in
Open your web browser*and enter the system’s IP address in the
address eld.
Enter the password set at the factory the rst time you log on.
It is recommended that those using the system are assigned a
user name and password for future logging in.
New users are added on the settings page. When a new user has
been added, it is recommended that a standard user is activated.
Standard user
Authorisation Username Password
Local user local 0000
Installation installation 1111
*Recommended web browser: Google Chrome.
Identication
State name/signature in the dialog box shown once you have
logged in. This information is important in order to see, among
others, who made settings and adjustments to the system.
The identication dialog is only shown when the standard log in
is used.

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WISE User Manual
User interface
Symbol description
A number of symbols are used to visualize dierent modes in SuperWISE. These symbols are described below.
Room
Occupancy mode
Occupancy mode
Commissioning mode
Commissioning mode
Unoccupancy mode
Unoccupancy mode
Open window mode
Open window mode
Heating
Heating
Emergency mode
Emergency mode
Cooling
Cooling
Summer night cooling
Summer night cool
Lighting on
Light on
Morning heating
Morning boost
Lighting o
Light o
Checked in mode
Checked in mode
Temperature boost
Temperature boost
Holiday mode
Holiday mode
CO2boost
CO2boost
Filter calibration
Filter calibration
VOC boost
VOC boost
Air handling unit stopped
Air handling unit stopped
Manual boost
Manual boost
A Alarm
A Alarm
Air mix boost
Air mix boost
B Alarm
B Alarm
Duct ush boost
Duct ush boost
Info Alarm
Info Alarm
Condensation boost
Condensation boost
Relative humidity boost
Relative humidity boost
Relative humidity boost
Moisture supply boost
Product
Untested
Not tested
Synchronization
Synchronizing
Marked
Marked
Service mode
Service mode
Unpaired
Unpaired

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Overview
The display you rst see aer logging in to the system.
Initially a picture of the site is shown, if this has been added. To add or change the picture, click on Please add site picture (1). This opens
the same dialog reached via the main menu Settings and Site where you can enter basic information about the site.
The overview consists of ve tabs (2) - Air handling unit, Active alarm, Change log, Notes and Software. As commissioning mode
is enabled, an additional tab is displayed showing information about Commissioning. The same applies if there are products in the
installation that have not been paired in the system during commissioning, a tab is then displayed with information about this.
Air handling unit
Overview of the system’s air handling unit, with concise operating information and links to each air handling unit’s web page (3),
and its place in the tree view (4) with access to detailed information, settings, etc.
Active alarms
Shows active alarms and system messages from the WISE system and GOLD and COMPACT Air handling units.
Shows the link to the tree view (1) for additional information and management.
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Change log
Summary of changes performed in the system, with information about what has been changed, who performed the change and
when it was executed.
Notes
Users can with brief notes document and provide information about settings, adjustments and other relevant incidents. For
additional clarity there is information about user, time and the object concerned.
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Soware
Current soware version.
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Tree
System overview with clear tree structure.
The tree structure (3) makes it possible to navigate through the system’s products and functions, to see detailed information,
change settings, etc.
Grey boxes indicates how the air ows. A whole turquoise box indicates a selected box. Boxes with turquoise corners indicate the path
you clicked on to reach the selected box in the tree structure.
In the section menu (2), it is possible to select which values are to be displayed: Air ow, Not tested/marked, Temperature, Pres-
sure, Damper position, Heating/cooling, Occupancy, Airquality CO2, Air quality VOC, Boosted air ow, Relative humidity, Light-
ing, Additional moisture, Function groups, Notes or Object information. Object information is used to identify the BACnet object.
Not tested/marked means that the product is not marked as tested in TuneWISE, or that the product is “agged” in TuneWISE
Navigating
Applies to the views Tree, Plan, Alarms, Log, Change log and Notes.
The object selector (1) at the top edge of the page has menus for Air handling unit, Zone, Room or Product. This can be used for
quick navigation to a specic part of the system.
Detailed information and possible settings, for the selected product or function, are shown and managed in the section to the right (4).
The path to the selected product or function is maintained with new selections from the main menu. To clear the object selection,
choose Clear to the far right of the upper menu (5).
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Plan
Dynamic plan views with information and setting options for each room and space.
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Contains the system’s dynamic plan views. Click on the selected room to see detailed information, change settings, etc.
In the rst section menu (1), you can select which values are to be shown: Temperature, Heating/cooling, Occupancy, Air quality
CO2, Air quality VOC, Boosted air ow, Relative humidity, Lighting, Additional moisture or Notes. The choice made in the section
menu (1) determines what is shown in the rings in the dierent rooms. The second menu (2) is used to select which plan view is to be
shown.
Hovering with the mouse over a room’s position marker (3) displays a box with the information Temperature, Temperature-boost, Air
quality, Occupancy, Relative humidity and Air ow. Click on the position marker for detailed information and settings.
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Graphs and logs
The logging function saves information from the system in SuperWISE.
It is possible to select a number of parameters to analyze in
graph view directly in the SuperWISE interface.
Add parameters for the relevant object (1) or parameters and
objects to compare (2). Select the time interval and generate a
log le by clicking “Create log le”.
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The log le is generated in .csv-format and is delimited using a semicolon. The log le can be opened using spreadsheet soware
such as: Microso Excel or a similar program.
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WISE User Manual
Change log
Summary of the changes implemented in the system.
Shows all changes made in the system for the selected object, with information about User, Parameter, Values, Time and the
Object the change concerns.
Notes
Summary of the system’s notes.
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Contains all the notes added to the system.
In order to place a note on the object in question, click “add
note” (1).
It is possible to comment and delete existing notes.
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WISE User Manual
Documentation
There are four selections under documentation. Document, Products, Commissioning protocol, Modbus list and BACnet.
Documents
The documentation in the system is collected here.
On the document tab it is possible to upload new and updated documents of the type pdf, doc and docx.
Products
It is possible here to add Instructions for Use and product sheets downloaded from Swegon’s website.
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Product documents from the document tab are shown here. These documents are also available from the tree structure.
On the Product tab, it is possible to upload new and updated product documents.
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WISE User Manual
Commissioning protocol
Generate a current commissioning protocol for the site.
The commissioning protocol is generated by clicking on the “create commissioning protocol” button. The le generated can be
opened using spreadsheet soware such as Excel.
Modbus list
Generate the current Modbus list for the site.
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Here you can generate a current Modbus list for the site, by clicking on the “create Modbus List” button. The le generated can
be opened using spreadsheet soware such as Excel. The Excel sheet is interactive and can be used to get all Modbus parameter
addresses specic to the installation.
BACnet les
Generate the current BACnet les for the site.
Here you can generate a current BACnet les for the site, by clicking on the “Create BACnet les” button.
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WISE User Manual
Settings
Makes it possible to adjust SuperWISE to each specic project - via the menu options: Time and date, Software, Conguration,
Communication, Plan, Room position, Site, Units, Alarm, File manager, Backup and restore, Factory reset and Language.
Time and date
Setting of the time and date.
The current date and time can be set and adjusted if needed. The system clock automatically takes leap years into consideration.
The relevant region and city can be selected, summer time/winter time changeover will then be managed automatically.
Time source can be set to manual or via NTP (requires connection to network) and BACnet. The time format and date format can be
set.
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Soware
Shows information about the version of component soware and the soware update function. Click on the select le button under
Update software and select the le to be imported.
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The ongoing soware update is performed in the background for minimum impact on the system during ongoing operations.

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Conguration
For reading the conguration le. Click on the Select le button under Load conguration and select the le to be imported.
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Communication
Network settings for the whole system and component products such as Air handling unit, WISE DIR, etc.
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Plan
To add graphical les for plan views in one of the formats: .png, .jpg, .jpeg or .gif. File size, max. 5Mb.
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For loading plan view. Click on the button under Add plan view and select the le to be imported. Several plan views can be added
for, e.g. dierent oors. It is possible to change the order in oor views by dragging and dropping them in the required order.
When importing a new conguration le, an Audit log will be created, which helps the user to choose between parameters that have
been changed manually in SuperWISE and parameters that are retrieved from the new conguration.

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Room position
The function to select the room and space in the system’s plan view(s), which results in it becoming dynamic with increased user
options.
Drag and drop all Position markers for rooms, zone products, air handling units and Directors (1) to the right position on the plan view.
User the slider control to adjust the display (2).
Site
Name and describe the site. Here is a function to add a picture of the site, which is shown on the overview page.
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To add graphical les for the page in one of the formats: .png, .jpg, .jpeg or .gif. File size, max. 5Mb.
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Units
Unit settings for Temperature, Pressure and Air ow.
Note that unit settings take eect for all users of the site.
Alarm
Settings to categorize alarms and system information. Also gives the option to activate and deactivate alarms, and set alarm priority.
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File manager
In order to Download, Upload, Erase and store les such as Pictures, Congurations, Software, Backup copies, and Documents.
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WISE User Manual
Backup and restore
The user can manually create a backup if necessary, under Manual backup. The backup is saved on a USB memory stick and can then
be used to restore the system.
The user can also choose to let SuperWISE create a backup automatically, either daily or weekly, under Scheduled backup.
A backup is always created automatically when a new conguration le is loaded or if the soware is updated. SuperWISE saves the
three most recently created backups, and previous backups are deleted.
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A backup made with a previous conguration or soware version can be migrated to a more recent soware version. Note that the
USB-memory stick must be placed in SuperWISE.
The following parts are saved to the USB-memory stick during a backup:
• Conguration
• Users
• Project information and images
• Plan views and information
• Change log
• Time settings
• Language
• Congured values
• Unit settings
• Communication settings
• Alarm priorities