Swissvoice ePure User manual

2nd generation
Cordless digital telephone (DECT)
User manual

2 ePure
ePure 2nd generation
Welcome to Swissvoice
The ePure 2nd generation is a cordless telephone designed for
connection to an analog telephone network. International DECT
(GAP)-standard digital technology offers excellent voice quality.
You can register up to 4 handsets to your base and make internal
calls free of charge.
Please read these operating instructions carefully to familiarise
yourself with and take full advantage of an benefits of your new
ePure.

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Contents
Keys ........................................................................... 4
Display symbols ......................................................... 5
Range/Location.......................................................... 5
Battery advice ............................................................ 6
Inserting the battery ................................................... 6
Connecting the phone................................................ 7
Set date and time....................................................... 7
Set language.............................................................. 7
Making a call .............................................................. 8
Keypad lock ............................................................... 9
Redial......................................................................... 9
PBX operation.......................................................... 10
Paging – Locate mislaid handsets ........................... 10
Phonebook............................................................... 10
Direct memory...........................................................11
Calls list.....................................................................11
Troubleshooting ....................................................... 12
Extending number of handsets ................................ 13
Conference Call creation ......................................... 14
Personal settings ..................................................... 15
Advanced settings.................................................... 15
Help.......................................................................... 16
Appendix .................................................................. 18

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Keys
Handset
1. Earpiece
2. Display
3. Menu key / OK key
4. Redial key
5. Talk key
6. Key 1
7. Star key
In standby: Long press to activate /
deactivate the keypad lock.
8. Microphone
9. Loudspeaker
10. Call Log / Volume up / Scroll up
11. Intercom (INT key)
12. End call key / back to idle mode
13. Phonebook / Volume down / Scroll
down
14. Digit keys
15. Ringer on/off (#Key)
16. Key 0 (insert a space /insert a pause)
17. Control LED on the left side of the
handset (flashes when you have one
or more missed calls, flashes quickly
with an incoming call)
Base
1. Paging key
12
13
10
5
3
4
715
14
1
2
6
9
16
11
8
17
1

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Display symbols
Steady on: battery’s charge level.
Flashing: battery Need’s to be charged.
Time.
Call in progress.
Steady on: when you are consulting the call log.
Flashing: when there is missed call.
The phonebook is open.
Scroll up/down in a list or a menu.
Confirmation.
Loud incoming call ringer has been turned off.
Handsfree active On.
Alarm is set.
ECO range set to HOUSE (in standy mode)
ECO range set to APARTMENT (in standy mode)
ECO range set to ROOM (in standy mode)
ECO range set to OFF (in standy mode)
In talk mode, shows the RF strength
“Leaf icon” Display when the Zero Emissions is on.
Voice Mail Waiting
Range/Location
To obtain the best possible range, we recommend positioning the
telephone in a location central to your sphere of activity. Avoid
positioning the telephone in niches, recesses and behind steel
doors.
The maximum range between base station and handset is
approximately 300 meters outdoors. Depending on the
surrounding conditions as well as spatial and structural factors,
the range may be less. Silent zones can occur due to the digital
transmission in the frequency range used – even within the range,
depending on the structural environment. In this case the
transmission quality may be reduced through the increased
incidence of short breaks in transmission. Normal call quality can
be restored if you move slightly out of the silent zone. If the range
is exceeded, the call will be disconnected unless you move back
into range within ten seconds.

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Battery advice
Use only the original battery (Li-Ion 3.7 V/550 mAh) as well as the
original power supply (6.5 VDC /300mA, 7.5 VDC /200mA).
The handset operating times (standby 220 hours/active 12 hours)
and charging times apply only if the battery is charged to the
defined minimum capacity.
Charging is electronically controlled to ensure optimal charging
and care of battery in different charge states. Full capacity is
achieved only after several charging cycles.
Note:
Using other rechargeable battery or non-rechargeable
battery/primary cells can be dangerous and cause
malfunctions or damage to the telephone. Do not
short-circuit the battery (danger). In particular, avoid
inadvertent shortcircuits during storage and transport e.g.
bunch of keys, metal panels or similar objects, and make
sure the battery do not come into contact with greasy
materials. When not in the handset, therefore, battery should
be stored only in insulating packaging. Ensure also that the
contacts do not touch greasy parts.
Rechargeable battery can become warm while recharging.
This is a normal occurrence and is not dangerous.
Inserting the battery
Step 1: To open the battery door, use a
small tool like a door key, plug the tip
into the recess at the end of handset.
Then, the door can be opened freely
(in the direction of the arrow).
Step 2: The battery compartment is
situated in the handset. Insert the
battery in the battery compartment.
Step 3: Replace the handset cover.
Make sure you install the battery pack and fit the cover the
right way round:
- position the 3 metal contacts of the battery pack against
the 3 blade contacts;
- align the green dot on the handset with the one on the cover.
- align the cover top against the handset top, then clicks it
until middle and bottom sides click into place.
Green dots

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Connecting the phone
●Before you can start using your telephone you must plug in
the telephone connector cable and the power adapter.
●When the phone is delivered, the battery is not yet
charged.
●To charge the battery, insert the handset on the base
station. The battery will take around 6 hours to fully charge
(initial charge).
Set date and time
When setting up the telephone the first time, the date and time
have not been set.
●Press , select Clock/Alarm with the navigation key +/-
and press OK.
●Select Date&Time and press OK.
●Enter date and press OK using the keypad.
●Enter the time and press OK using the keypad.
Set language
●The language of the display texts can be changed in the
menu:
- Press , select Personal Set with the navigation key
+/- and press OK.
- Select Language and press OK.
- Select language with the navigation key +/- and press
OK.
Telephone line socket
Main power socket

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Making a call
●Dial the desired number using the keypad.
●Press the Talk key .
Accepting a call
●Incoming calls are signalled by a ring tone and a quick
flashing of the control LED on the handset.
●Press the Talk key and conduct your conversation.
Ending the call
●Press the End call key .
Calls cannot be made if the battery is almost discharged or
the handset is out of range of the base station.
Switch ringer off
When a call is coming in, press and hold the key for approx.
3 seconds. The ringer is switched off for this call .
Set speaker/loudspeaker volume
You can adjust the speaker/loudspeaker volume during a
conversation.
Set the desired volume using the navigation key +/-.
Switch handset off
●Press and hold the End call key (approx. 5 sec).
●Press and hold again the End call key to reactivate the
handset.
Set alarm
●Press , select Clock/Alarm using the navigation key
+/- and press OK.
●Select Set Alarm using the navigation key +/- and press
OK.
●Select the desired alarm function (e.g. On once), enter the
alarm time and press OK.

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Set alarm tone
●Press , select Clock/Alarm using the navigation key
+/- and press OK.
●Select Alarm Tone using the navigation key +/- and press
OK.
●Select the desired alarm melody and press OK.
The activated alarm is displayed in standby mode by .
The alarm sounds for 30 seconds or can be deactivated
immediately by pressing any key. (If press navigator key, the
alarm will on again in 10 minutes)
Set auto clock
The alarm sound changed to 30 seconds from 60s. If set to ON,
the date/time can be updated by CID; if set to OFF, it cannot be
updated by CID.
Keypad lock
Activate keypad lock
●Press approx. 3 sec. Keys Locked. All keys are locked.
Deactivate keypad lock
●Press approx. 3 sec.
Redial
The Redial list contains up to 10 entries.
●Press and select the desired entry using the navigation
key +/-.
●Press the Talk key.
Edit redial list
●Open the Redial list, press OK.
You have the following options:
- Save Number – Add number to the phonebook.
- Delete – Delete the entry.
- Delete All – Delete the entire redial list.

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PBX operation
Your telephone is designed for use in the analogue telephone
network and can be operated on a PBX that supports DTMF
dialling and flash signalling. To enter the R (e.g. needed to
establish a connection) press and hold # key .
You can adjust the flash/recall time for R (see chapter “Advanced
settings”).
Paging – Locate mislaid handsets
All registered handsets ring for one minute, when the Paging
key on the base is pressed. To stop the ring press the End call
key on the handset or the Paging key on the base.
Phonebook
You can store up to 100 names and numbers in the phonebook.
Digits/Characters
Different characters are printed on each key. The entries in the
phonebook are sorted alphabetically.
Press long hold # key, change from upper case to
lower case letters (ABC/abc/Abc).
Press long hold key 0 to insert a pause inside a phone
number (“P” appears).
Short press to insert a space.
Adding new entries in the phonebook
●Press , select Phonebook and press OK.
●Select New entry and press OK.
●Enter the desired name and number.
●Press OK to save the entry.
Dial from phonebook
●Press , select Phonebook and press OK.
●Select List Entry and press OK.
●Select the desired entry using the navigation key +/- or
enter the first letter of the name.
●Press the Talk key to call the number using the keypad.

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In the phonebook menu you have the following
options:
- List Entry
- New Entry
- Delete All
- Direct mem – Call a programmed direct memory number.
Direct memory
Phone numbers from the phone book can be assigned to
numerical keys 1 to 9.
Programming direct memory keys
●Press , select Phonebook and press OK.
●Select Direct mem and press OK.
●Select the desired memory key and press OK twice.
●Select Add and press OK.
●Select the desired entry from the phonebook using the
navigation key +/- and press OK.
Calling a direct memory number
To call a direct memory number, press the corresponding key for
approx. 3 seconds. The programed number is called.
Calls list
The control LED on the side of the handset flashes when you
have one or more missed calls. The calls list can contain up to
50 entries.
The Control LED will turn OFF once the user checks the call list.
To use this function, the caller's number must be transmitted
(CLIP). Contact your network operator for further information.

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Troubleshooting
How to turn off this function?
The Control LED will turn OFF once the user checks the call list.
Review the missed call log
1. Press navigation key when the handset is not in use.
2. Press navigation key to browse through the missed call log.
New voicemail light delete “and” appears on the handset
and the VOICEMAIL light on the telephone handset flashes
and I don’t know why.
Your telephone has voicemail indication. If NEW VOICEMAIL
and the VOICEMAIL light on the telephone handset flashes, your
telephone has received a signal from your telephone service
provider that you have a voicemail message waiting for you to
retrieve from them. Contact your telephone service provider for
more information on how to access your voicemail.
Turn off the flashing light
1. Wait for BASE to synchronize with the network operator again,
due to the base cannot receive the Voice Message Waiting
Indication (VMWI) OFF correctly, the LED will not turn OFF. If
you listen the voice message, the operator will turn the VMWI
OFF. The handset registered will turn OFF the LED once the
base receiving the VMWI is OFF.
-OR-
2. Press OK key, select to Advanced Set, then navigation key to
Reset and press OK key to Confirm, and press OK, after this
simple method is done, you can see the flashing light will turn
OFF, but there will be some settings reset as well.
Calling a number from the calls lists
●Open the calls list by pressing the navigation key +.
●Select the desired entry using the navigation key +/-.
●Press the Talk key to call the number.
or
●Press OK and select a function from the list.
If the caller's number is suppressed, only Withheld is
displayed. The call is enter in the call list.

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Edit calls list
●Open the calls list.
You have the following options:
- Save Number – Store number in the phonebook.
- Delete – Delete single entries.
- Delete All – Delete all entries.
Extending number of handsets
The delivered handset is already registered on to base station. In
standby the internal number of the handset is displayed.
You can register up to 4 handsets to your base station.
If you register your ePure handset with a “third party” base station
or a “third party” handset on your ePure base station (GAP), you
may not be able to use some functions or only to a limited extent.
Register new handsets
Registering an additional handset with the main base station (the
base station you have connected to the telephone network):
●Press and hold down the Paging key on top of the base
station for at least 10 seconds.
●Press the menu key.
●Using the navigation key find Advanced Set and press OK.
●Scroll down until you find Register and press OK.
●After a few seconds you will be asked to enter your PIN.
●Enter the PIN (default 0000) and press OK.
●If the registration is successful you will see the handset
number on the screen.
Press the talk key (as if you wanted to make a call) to make sure
a dial tone is available.
Repeat this procedure for every additional handset you wish to
add to your ePure phone.

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If the registration is not successful:
●Move closer to the base station. During registration the
distance between handset and base must be less than
1 m.
●Interrupt power supply of base and handset (disconnect
power adapter/remove battery).
●Repeat the registration procedure.
Conference Call creation
During a call you can make a second internal call (enquiry call),
switch between call partners (brokering) or simultaneously
converse (3-way conference call) without the need for two
telephone lines.
Internal conversation/Internal call
●Short press INT and enter the desired internal party. If only
two handsets are registered, short press INT will
automatically call the other handset.
If you receive an external call while you are on the phone to an
internal call partner, you will hear an incoming call alert. End the
internal call by pressing the End call key. Press the Talk
key. You are connected to the external party.
Call transfer to another handset
You are conducting an external call and you want to transfer it to
another handset in your home or office.
●Press
INT.
●Enter the desired number, if there is more than 2 handsets.
●When the internal party responds press the End call
key to transfer the call to the other party.
Brokering/Conference
You are conducting an external call.
●Call another internal party (see above).
●The internal party answers.
●Press and hold intercom key INT to start a conference call.
If one of the handsets presses the End call key, the
other handset will be connected to the external call.

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Personal settings
●Press , select Personal Set and press OK.
●Select a function from the list using the navigation key +/-
and press OK.
- Handset Tone
- Ring Volume
- Ring Melody
- Key Tone – Every time a key is pressed, a brief beep
is heard.
- Docking Tone – When the base charging contacts
beep function is turned to on, you hear a beep with
put handset back.
- Handset Name – To better distinguish between handsets,
you can give each handset a name.
- Auto Pick-up – Just pick up the handset from the base to
answer a call (without pressing any key).
- Auto Hang-up – Just hang up the handset to end a call.
- Language
- Backlight – To set handset LCD to ON/OFF.
Advanced settings
●Press , select Advanced Set and press OK.
●Select a function from the list using the navigation key +/-
and press OK.
- Call List – can set Call list type to All calls or Missed
calls only. If All calls is selected, press Up key in idle will
view All calls lists. If Missed calls is selected, press Up
key in idle will view missed call only.
- Conference – When the feature is set to Auto, if handset
1 is on line with an external caller, handset 2 can seize
the line and immediately join the call with handset 1 and
the external caller.
- Auto Prefix
- Digit Detect – If the first digits of a number you are calling
are identical to the digits stored, they will be suppressed.
- Prefix Num. – The prefix number can be 5 digits long.
The stored digits are added in front of the phone
number when dialling (with a dialling pause).
- Recall Time – Select the recall time (flash time) for the
analogue network functionalities in your country.

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- Dial Mode – Tone: Normal dialling procedure on analog
lines. Pulse: May be required for connecting older
telephone systems. Please refer to the relevant
documentation.
- Register – Additional handsets must be registered to the
base station.
- Unregister – Select the handset you want to deregister.
- PIN – You can modify the PIN code (0000 on delivery).
- Reset – This feature allows you to reset your handset
back to its default settings.
- Call Barring – Use this function to ban certain phone
numbers from being dialled. The call barring numbers
must be entered separately for each handset. You can
specify bar calls to up to 4 numbers each comprising up
to 4 digits. All phone numbers whose first digits match
the specified numbers will be barred.
- ECO Mode – When ECO Mode is set to ON (range
selected to House, Apartment or Room), the base and
handset power transmission is regulated and a radiation
reduction is achieved when handset is near the base
station. When it is set to OFF the base transmission
power is maximum and not regulated, When it is set to
Room the base transmission power is minimum and
regulated.
- Range Sel (Range Selection)
- House
- Apartment
- Room
- Off
Note: with multi-handset, ECO mode will be
default to Off
- Zero Emit, when set to On, both base and handset
power transmission is set to minimum in standby
mode.
Help
No dial tone
●Use only the telephone line cord supplied.
●Check that the telephone line cord is connected properly.
●Check that the mains power is connected properly and
switched on.

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No display
●Check that the batteries are inserted correctly and fully
charged. Use only approved rechargeable batteries
supplied.
●Check that the handset is switched on. Press and hold the
End Call key .
●Reset the base by removing the batteries and
disconnecting the mains power. Wait for around
15 seconds before connecting it again. Allow up to one
minute for the handset and base to synchronize.
icon flashes
●Handset is out of range. Move closer to the base.
●Make sure that the handset is registered to the base, see
chapter “Registering an additional handset”.
●Check that the mains power is connected properly and
switched on.
Keypad does not seem to work
●Check that the keypad lock is not on.
icon is not fully charing the battery in operation
●Adjust the handset slightly on the base.
●Clean the charging contacts with a cloth moistened with
alcohol.
●Check that the mains power is connected properly and
switched on.
●The battery is full. When the handset is fully charged,
icon is steady on.
No Caller ID
●Check your subscription with your network operator.
●The caller may have withheld their number.
●The record cannot be found in your phonebook. Check that
you have the correct name / number stored in your
phonebook, with the full area code.
I have forgotten my PIN!
You can reset your handset back to default setting from
Advanced settings, then the handset will automatically reset and
the PIN will default back to 0000.

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Cannot register a handset to the base
●You can register up to a maximum of 4 handsets to a ePure
base. You must de-register a handset in order to register a
new one.
●Check that you have entered the correct PIN code
(default = 0000).
●Check that you are at least one meter away from other
electrical equipment to avoid interference when registering.
Handset does not ring
●The handset ringer volume may be set to Off.
Base unit does not ring
●The base ringer volume may be set to Off.
Noise interference on my phone or on other electrical
equipment nearby
●Place your ePure at least one meter away from electrical
appliances or any metal obstructions to avoid any risk of
interference.
Appendix
Using Internet/cable telephone adapters on an analog port
When using an analog telephone on the analog connection of an
Internet or cable telephone adapter, not all the described features
(in particular calling line display) may function in the same way as
with a standard analog telephone line. This does not cause the
ePure to malfunction.
Several factors can cause a failure of specific features to
function:
●The Internet/cable telephony provider may not provide the
function on its Internet/cable telephony connection.
●The adapter used to convert Internet/cable telephony to
analog telephony (usually supplied by the provider) may
not forward the functions to connected telephones or may
forward them in a non-analog format.
If this happens, please check the ePure on an analog fixed line
and/or contact your Internet/cable telephony provider.

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Care
Your telephone is a sophisticated product in terms of design and
construction, and should therefore be handled with care.
To clean the telephone, wipe first with an antistatic cloth or a
damp, soft leather cloth and then dry using a dry cloth.
Recycling (environmental protection)
At the end of the product's life cycle, the telephone
must not be disposed of in normal domestic waste.
Please take it to a collection point for processing
electrical and electronic equipment: see symbol on
the product, in the user manual and/or packaging.
Some materials used in this product can be recycled if you take it
to a recycling depot. By recycling parts or raw materials from
used products you will be making an important contribution to
environmental protection. Please contact your local authority if
you require information about collection points in your
neighbourhood.
Disposing of the rechargeable battery
By law, all used batteries and accumulators must be recycled and
not disposed of in domestic waste. Please dispose of them
according to the official regulations. Take them to a recycling
depot. The batteries/accumulators will be recycled since they
may, for example, contain lithium (Li), nickel cadmium (Ni - Cd),
lead (Pb), cadmium (Cd) or mercury (Hg). The batteries and
accumulators are labelled with symbols and information on their
contents.
e.g.:

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Warranty conditions
Your telephone is subject to a guarantee from the date of
purchase in accordance with the legal provisions of the country in
which the telephone was purchased. As evidence of the date of
purchase, please keep the receipt or the warranty card
completed by the retailer. All defects attributable to material and
manufacturing faults will be corrected free of charge within the
warranty period, either by repairing or replacing the defective
equipment.
The warranty does not cover expendable materials (battery cells),
defects which affect the value or use of the equipment only
insignificantly, and damage caused by incorrect use, ordinary
wear and tear, or manipulation by third parties.
This warranty does not cover consequential damage caused by
the use, failure or defectiveness of the product. In particular, no
liability whatsoever is accepted for damage to property and
pecuniary loss.
To claim under this warranty, please contact the retailer where
you purchased your telephone.
Approval and conformity
This analog telephone DECT complies with the basic
requirements contained in the R&TTE Directive 1999/5/EC on
radio equipment and telecommunications terminal equipment
and is suitable for connection and operation in the member state
indicated on the base station and/or packaging.
The declaration of conformity may be viewed at:
www.swissvoice.net.
The CE symbol confirms the conformity of the
telephone with the above directive.