Synology VS240HD User manual

VS240HD Quick Installation Guide
VS240HD20120904

Table of Contents
TOC
2
Getting Started 3
Package Contents 4
Hardware Specications 4
Software Specications 5
Other Requirements 5
At a Glance 6
LED Behavior 7
Safety Instructions 7
Installation 9
Hardware Setup 9
Check Surveillance Station Software 11
Pair VS240HD with Synology Server 12
Learn More 14

CHAPTER
1
3
Thank you for purchasing this Synology product. VS240HD is a live view and
playback solution designed to supplement and enhance your Surveillance Station
conguration.
VS240HD can be connected to HDMI displays, allowing you to easily monitor,
control, and record events using the IP cameras linked to your Surveillance
Station.
This Quick Installation Guide will help you complete hardware installation and pair
VS240HD with your Synology server.
HDMI
USB
LAN
Network
Computer
Synology Server VS240HD HDMI Display
Mouse
IP Cameras
Getting Started

4 Chapter 1: Getting Started
Package Contents
First, check the package contents to verify that you have received all the items
below.
Main Unit AC Power Adapter
RJ-45 LAN Cable
Quick Installation
Guide
Hardware Specications
USB 2.0 Ports 4
HDMI Video Output 2
Audio Output 3.5 mm Stereo Audio Jack
Size 166 x 71 x 224 mm
Weight 0.87 kg
Gigabit LAN Ports 1
AC Input Power Voltage 100V to 240V AC
Power Frequency 50 / 60 Hz
Operating Temperature 0°C ~ 45°C (32°F ~ 110°F)
Storage Temperature -10°C ~ 70°C (15°F ~ 155°F)
Relative Humidity 5% to 95% RH
Maximum Operating Altitude 6,500 feet (2000 m)
Certication FCC Class B, CE Class B

Chapter 1: Getting Started 5
Software Specications
Maximum Channel # 24 (240FPS @ 720p)
Live View Yes
Playback Yes
Compression Formats MJPEG, MPEG-4, H.264
Maximum Video Resolution 1080p
Snapshot Yes (save to USB disk)
PTZ Yes (for PTZ cameras only)
Firmware Upgrade Yes (via USB drive)
Other Requirements
Surveillance Station 6 and onwards
Supported IP Cameras For a complete list of supported IP cameras,
please visit http://www.synology.com
Note: Model specications are subject to change. Please refer to www.synology.com for the latest information.

6 Chapter 1: Getting Started
6
1
2
3
4
5
7
9
8
Article Name Location Description
1 LED Indicators Front
Shows system status, network connection, and lock
status. For more details, please refer to the "LED
Behavior" table below.
2 Power Button Front Press to turn VS240HD on or off.
3 Audio Output Rear Connect external speakers or earphones here (only for
cameras with audio support).
4 HDMI Output Rear Connect HDMI cables here.
5 USB 2.0 Rear Connect USB mouse or other devices here.
6 LAN Port Rear Connect LAN cable here.
7 Power Port Rear Connect AC power adapter here.
8Kensington
Lock Rear Kensington locks can be secured here.
9 Reset button Rear Press and hold the RESET button to restore settings to
the factory default.
At a Glance

Chapter 1: Getting Started 7
LED Behavior
LED Behavior Description
POWER
Static Blue System ready
Blinking Blue Booting or shutting down
Off Power off
STATUS Static Green Server connected
Off Server not connected
LAN
Static Green Network connected
Blinking Green Network active
Off Network down
LOCK
Static Green Locked with paired Synology server
Blinking Green Unlocked (can be paired with Synology server)
Safety Instructions
Please read the safety instructions below to avoid harming yourself or damaging
VS240HD.
Keep away from direct sunlight and away from chemicals. Make sure
the environment does not experience abrupt changes in temperature
or humidity.
Keep product upright or positioned correctly. Do not lay it down
horizontally.
Do not place your Synology product close to any type of liquid.
Unplug the power cord before cleaning. Wipe your Synology product
with damp paper towels. Do not use chemical or aerosol cleaners.
Do not place your Synology product on any unstable surfaces.
The power cord must be plugged into a socket with the correct
voltage. Make sure your AC adapter voltage is correct.
Risk of explosion if batter is replaced with an incorrect type. Dispose
of used batteries appropriately.

8 Chapter 1: Getting Started

2
9
Installation
Hardware Setup
Read this section and follow the instructions below to complete hardware setup
for VS240HD.
1 Connect one end of the AC power adapter to VS240HD and the other end into
a power outlet.
2 Connect one end of the LAN cable to VS240HD and the other end to your
switch/router/hub.

10 Chapter 2: Installation
3 Connect one end of your HDMI cable to VS240HD and the other end to your
HDMI display.
4 Connect your USB mouse to the USB port located on the back of VS240HD.
5 Push the Power button on the front panel. After booting up, VS240HD will be
online and ready to pair with your Synology server.

Chapter 2: Installation 11
Check Surveillance Station Software
Before pairing VS240HD with your Synology server, please make sure you have
updated your Surveillance Station software to version 6 or later.
To check your Surveillance Station software:
1 Log into your Synology server.
2 Go to Main Menu > Package Center.
3 Find Surveillance Station.
4 Click More.
5 Check Version in the Package Info tab.
3 Connect one end of your HDMI cable to VS240HD and the other end to your
HDMI display.
4 Connect your USB mouse to the USB port located on the back of VS240HD.
5 Push the Power button on the front panel. After booting up, VS240HD will be
online and ready to pair with your Synology server.

12 Chapter 2: Installation
Pair VS240HD with Synology Server
Once VS240HD is connected to the network and powered on, you can proceed to
pair it with your Synology server.
To pair VS240HD with Synology server:
1 Log into your Synology server's DiskStation Manager (DSM) with an account
belonging to the administrator group.
Note: Your Synology server must be connected to the same network as the VS240HD.
2 Go to Main Menu > Surveillance Station.
3 Go to the Management tab at the top of the screen.
4 Go to the Advanced tab under the System section.
5 Check the box Enable VisualStation.
6 Click Save.

Chapter 2: Installation 13
7 Go to the VisualStation tab under the Device section.
8 Click Add.
9 Follow the Add VisualStation wizard to complete the pairing process.
10 For detailed instructions regarding VisualStation pairing, please refer to Help (click
the question mark [?] located in the upper right corner).

14 Chapter 2: Installation
Learn More
Congratulations -- Your Synology VS240HD is now ready for action!
For more information regarding advanced settings and management, please refer
to Help or the Synology VisualStation User's Guide available at www.synology.
com.

15
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(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

16
Section 13. Limitation of Liability. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO
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THE SOFTWARE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT REGARDLESS OF THE
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instrument signed by the party to be bound thereby.

17
SYNOLOGY, INC.
LIMITED PRODUCT WARRANTY
THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY,
INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP AND SYNOLOGY UK LTD., (COLLECTIVELY,
"SYNOLOGY"). YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE
PACKAGE CONTAINING AND/OR USING THE PRODUCT. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY,
DO NOT USE THE PRODUCT. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU
PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
Section 1. Definitions. (a) "Category I Product" means Synology product models RS810+, RS810RP+ and RX410. (b)
"Category II Product" means Synology product models RS10613xs+, RS3413xs+, RS3412xs, RS3412RPxs, RS2212+,
RS2212RP+, RS812+, RS812RP+, DS2413+, DS713+, DS3612xs, DS1812+, DS1512+, DS712+, DS3611xs, DS2411+,
DS1511+, DS1010+, DS710+, DS509+, DS508, RS812, RS212, RS3411xs, RS3411RPxs, RS2211+, RS2211RP+, RS411,
RS409RP+, RS409+, RS409, RS408-RP, RS408, RS407, RX1213sas, RX1211, RX1211RP, DX513, DX513, DX1211,
DX510, DX5, RX4, VS240HD, and RAM Module (1GB/2GB/4GB/8GB). (c) "Category III Product" means all other Synology
product models purchased by Customer after March 1, 2008. (d) "Category IV Product" means all other Synology product
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includes any rmware, associated media, images, animations, video, audio, text and applets incorporated into the software or
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the Product is purchased by Customer and ending (1) ve years after such date for Category I Products; (2) three years after
such date for Category II Products; or (3) two years after such date for Category III Products; or (4) one year after such date for
Category IV Products. (i) "Web Site" means the Synology web site located at www.synology.com.
Section 2. Limited Warranty and Remedies
2.1 Limited Warranty. Subject to Section 2.7, Synology warrants to Customer that each Product (a) will be free of material
defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published
specications for the Product during the Warranty Period. Synology warrants the Software as set forth in the accompanying end
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2.2 Product Registration. Customers may register Products with Synology and may obtain the manufacturing date for
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identify the manufacturing date of any Product.
2.3 Exclusive Remedy. If Customer gives notice of noncompliance with any of the warranties set forth in Section 2.1 within the
applicable Warranty Period in the manner set forth below, then, upon verication of the noncompliance by Synology, Synology
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or part thereof upon return of the complete Product in accordance with Section 2.4 The foregoing sets forth Synology's entire
liability and Customer's sole and exclusive remedy for any breach of warranty under Section 2.1 or any other defect or deciency
in the Product. Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. The
warranty set forth in Section 2.1 does not include: (1) any warranty relating to the Software; (2) physical installation or removal
of the Product from Customer's site; (3) visits to Customer's site; (4) labor necessary to effect repairs or replace defective
parts other than during Synology's or its contracted service providers' normal local business hours, exclusive of weekends and
service providers’ holidays; (5) any work with any third party equipment or software; (6) any warranty of the hard disk if installed
by Customer or any other third party; or (7) any warranty of compatibility with the hard disk.
2.4 Return. Any Product returned by Customer under Section 2.3 must be assigned a Return Merchandise Authorization
("RMA") number by Synology before shipment and must be returned in accordance with Synology's then current RMA
procedures. Customer may contact any authorized Synology distributor or reseller or Synology Support to obtain assistance
in obtaining an RMA, and must provide proof of purchase and product serial number when asking for such assistance. For
warranty claims, Customer must return the complete Product to Synology in accordance with this Section 2.4 to be eligible for
coverage under this Warranty. Any Product returned without an RMA number, or any Product that has been disassembled (except
under the direction of Synology) will be refused and returned to Customer at Customer's expense. Any Product that has been
assigned a RMA number must be returned in the same condition as it was received from Synology to the address designated
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displayed on the outside of the box. Customer is responsible for insurance and risk of loss with respect to returned items
until they are properly received by Synology. A Product issued a RMA number must be returned within fteen (15) days after
issuance of the applicable RMA number.
2.5 Replacement by Synology. If Synology elects to replace any Product under this Warranty set forth in Section 2.1, then
Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt
of the nonconforming Product returned in accordance with Section 2.4 and validation by Synology that the Product does not
conform to the warranty. Replacement Product will be new or serviceably used, comparable in function and performance to
the original Product and warranted for the remainder of the original Warranty Period or thirty (30) days after it is shipped to
Customer, whichever period is longer Any Product found by Synology to be non-defective will be returned to Customer.
2.6 Support. During the Warranty Period, Synology will make available to Customer the support services. Following the
expiration of the applicable Warranty Period, support for Products may be available from Synology upon written request.
2.7 Exclusions. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or
used in a manner not specied or described in the Product specications; (b) has been repaired, modied or altered by anyone
other than Synology or its agent or designee; (c) has been in any way misused, abused, or damaged; (d) has been used with
items not provided by Synology other than the hardware or software for which the Product is designed; or (e) otherwise fails to
conform to the Product specications and such failure is attributable to causes not within or under Synology's control. Further,

18
the foregoing warranties will be void if (1) Customer disassembles the Product except as authorized by Synology; (2) Customer
fails to implement any correction, modication, enhancement, improvement or other update made available to Customer by
Synology; or (3) Customer implements, installs or uses any correction, modication, enhancement, improvement or other update
made available by any third party. The warranty set forth in Section 2.1 will terminate upon Customer's sale or transfer of the
Product to a third party.
2.8 Disclaimer of Warranties. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES
OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER
HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF
SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR
IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION
OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT
NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE
OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON
NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). SYNOLOGY MAKES NO GUARANTEE
AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY
PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. SYNOLOGY RECOMMENDS THAT CUSTOMER
TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. SOME STATES DO NOT
ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER.
Section 3. Limitations of Liability
3.1 Force Majeure. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on
account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its
reasonable control (including, without limitation, any act or failure to act by Customer).
3.2 Disclaimer of Certain Damages. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST
OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR
LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR
BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING
DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY,
WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF
SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
3.3 Limitation of Liability. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE
USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY
OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID
BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND
WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The
foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law.
The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. To the extent that those laws apply
to the Product, the exclusions and limitations set forth above may not apply to Customer.
Section 4. Miscellaneous
4.1 Proprietary Rights. The Product and any accompanying Software and documentation provided with the Product include
proprietary and intellectual property rights of Synology and its third party suppliers and licensors. Synology retains and reserves
all right, title, and interest in the intellectual property rights of the Product, and no title to or ownership of any intellectual property
rights in or to the Product, any accompanying Software or documentation and any other goods provided under this Warranty is
transferred to Customer under this Warranty. Customer will (a) comply with the terms and conditions of the Synology end user
license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller; and
(b) not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate,
circumvent or violate any of Synology's intellectual property rights.
4.2 Assignment. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise,
without the prior written consent of Synology.
4.3 No Additional Terms. Except as expressly permitted by this Warranty, neither party will be bound by, and each party
specically objects to, any term, condition or other provision that conicts with the provisions of this Warranty that is made
by the other party in any purchase order, receipt, acceptance, conrmation, correspondence or otherwise, unless each party
specically agrees to such provision in writing. Further, if this Warranty conicts with any terms or conditions of any other
agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement
specically references the sections of this Warranty that it supersedes.
4.4 Applicable Law. Unless expressly prohibited by local law, this Warranty is governed by the laws of the State of
Washington, U.S.A. without regard to any conict of law principles to the contrary. The 1980 U.N. Convention on Contracts for
the International Sale of Goods or any successor thereto does not apply.
4.5 Dispute Resolution. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services
provided by Synology with respect to the Product or the relationship between Customers residing within the United States and
Synology will be resolved exclusively and nally by arbitration under the current commercial rules of the American Arbitration
Association, except as otherwise provided below. The arbitration will be conducted before a single arbitrator, and will be limited
solely to the dispute between Customer and Synology. The arbitration, or any portion of it, will not be consolidated with any
other arbitration and will not be conducted on a class-wide or class action basis. The arbitration shall be held in King County,
Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the
request of the parties. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall
receive all costs and reasonable attorneys’ fees, including any arbitration fee paid by the prevailing party. Any decision rendered
in such arbitration proceedings will be nal and binding on the parties, and judgment may be entered thereon in any court of
competent jurisdiction. Customer understands that, in the absence of this provision, Customer would have had a right to litigate
any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis,

19
and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration
in accordance with the provisions of this Section 4.5. For Customers not residing within the United States, any dispute,
controversy or claim described in this section shall be nally resolved by arbitration conducted by three neutral arbitrators in
accordance with the procedures of the R.O.C. Arbitration Law and related enforcement rules. The arbitration shall take place in
Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin
Chinese. The arbitration award shall be nal and binding on the parties and may be enforced in any court having jurisdiction.
Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights
and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to
Synology's intellectual property rights.
4.6 Attorneys' Fees. In any arbitration, mediation, or other legal action or proceeding to enforce rights or remedies under
this Warranty, the prevailing party will be entitled to recover, in addition to any other relief to which it may be entitled, costs and
reasonable attorneys' fees.
4.7 Export Restrictions. You acknowledge that the Product may be subject to U.S. export restrictions. You will comply with all
applicable laws and regulations that apply to the Product, including without limitation the U.S. Export Administration Regulations.
4.8 Severability. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or
unenforceable, the remainder of this Warranty will remain in full force and effect.
4.9 Entire Agreement. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements,
between Synology and Customer related to the subject matter hereof. No amendment, modication or waiver of any of the
provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby.

P/N: 15-05A010020
Printed in Taiwan
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