Tait TM9480 User manual

TM9480
P25 and MPT Mobile Radios
User’s Guide
MMB-00007-01 · Issue 1 · October 2014

Contents 3
Contents
For your safety........................................................ 8
1 About this guide .................................................. 13
Safety warnings used in this guide ................................. 13
Related documentation................................................... 14
Publication record........................................................... 14
2 Getting started ..................................................... 15
About your digital radio................................................... 16
About the radio controls.................................................. 17
Understanding the radio display ..................................... 20
Understanding the radio indicators................................. 22
Using function keys to access frequently used features. 24
Navigating the radio menus............................................ 26
3 Menu maps ........................................................... 27
4 Primary functions ................................................ 28
Turning the radio on and off ........................................... 29
Adjusting the speaker volume ........................................ 29
Operating the horn speaker............................................ 30
Using the Hush button .................................................... 31
Changing the volume of all audible indicators ................ 31
Changing the volume of keypress tones ........................ 32
Turning on backlighting .................................................. 32
Locking and unlocking the keypad ................................. 34
Changing the operating mode ........................................ 34
Selecting a channel ........................................................ 36
5 Using the address book ...................................... 37
Opening the address book ............................................. 38
Changing the default address book................................ 38
Navigating the address book .......................................... 39
Filtering address book lists ............................................. 40
Maintaining personal address book entries .................... 41
6 Making calls in MPT mode .................................. 45
Inter-fleet calls ................................................................ 46
Inter-agency calls ........................................................... 46
Telephone calls .............................................................. 47
Redialling calls (double PTT).......................................... 47
7 Making P25 conventional calls ........................... 48
Making calls.................................................................... 49
Receiving calls................................................................ 50

4 Contents
Limiting call time............................................................. 51
Checking recent calls ..................................................... 52
Repeater talkaround....................................................... 53
8 Making P25 trunk calls .........................................54
About P25 trunk operation.............................................. 55
Checking that the system is available ............................ 55
Making a talkgroup call................................................... 57
Receiving a talkgroup call .............................................. 58
Making an individual call ................................................ 58
Receiving an individual call ............................................ 59
Making a phone call ....................................................... 60
Unconnected calls .......................................................... 61
Failsoft mode operation.................................................. 62
Dynamic regrouping ....................................................... 63
9 Scanning ...............................................................64
About scan groups ......................................................... 65
Activating scanning ........................................................ 66
Selecting a scan group to edit........................................ 67
Viewing group membership............................................ 68
Adding a channel to a group .......................................... 69
Deleting a channel from a group .................................... 69
Changing a group’s transmit channel............................. 70
Changing a group’s priority channels ............................. 70
10 P25 services ..........................................................71
Messages ....................................................................... 72
Status update ................................................................. 74
Status request ................................................................ 76
Call alert ......................................................................... 77
11 GPS location services ..........................................79
Displaying your own GPS information............................ 80
Displaying GPS information of other radios ................... 83
Adding a radio to the list of logged radios ...................... 85
12 Emergency calls ...................................................86
Making an emergency call in MPT mode or on a P25 trunk
channel........................................................................... 87
Cancelling an accidental press of the emergency key ... 87
13 Duress calls ..........................................................88
Making a duress call in MPT mode or on a P25 trunk
channel........................................................................... 89
Cancelling an accidental press of the emergency key ... 90
Changing the number dialled for a duress call ............... 90

Contents 5
14 Troubleshooting .................................................. 92
About troubleshooting..................................................... 93
System error message ................................................... 93
When your radio won’t turn on........................................ 93
Identifying the radio’s audible tones ............................... 94
Viewing radio information ............................................... 94
Running diagnostics tests............................................... 95
Removing the microphone.............................................. 97
General care................................................................... 98
15 Compliance radio operation ............................... 99
Covert operation ........................................................... 100
Quiet operation ............................................................. 100
Encryption..................................................................... 101
Scrambler ..................................................................... 105
Reducing transmission power ...................................... 106
16 Glossary ............................................................. 107

6
Copyright and trademarks
All information contained in this document is the property of
Tait Limited. All rights reserved. This document may not, in
whole or in part, be copied, photocopied, reproduced,
translated, stored, or reduced to any electronic medium or
machine-readable form, without prior written permission from
Tait Limited.
The word TAIT and the TAIT logo are trademarks of Tait
Limited.
All trade names referenced are the service mark, trademark
or registered trademark of the respective manufacturers.
Disclaimer
There are no warranties extended or granted by this
document. Tait Limited accepts no responsibility for damage
arising from use of the information contained in the document
or of the equipment and software it describes. It is the
responsibility of the user to ensure that use of such
information, equipment and software complies with the laws,
rules and regulations of the applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this document, or any
comments, suggestions and notifications of errors, please
contact your regional Tait office.
Updates of manual and equipment
In the interests of improving the performance, reliability or
servicing of the equipment, Tait Limited reserves the right to
update the equipment or this document or both without
prior notice.
Intellectual property rights
This product may also be made under license under one or
more of the following U.S. Patents: 5,146,497, 5,148,482,
5,164,986, 5,185,795, 5,185,796, 5,271,017, 5,377,229 and
5,502,767.
The AMBE+2™ voice coding Technology embodied in this
product is protected by intellectual property rights including
patent rights, copyrights and trade secrets of Digital Voice
Systems, Inc. This voice coding Technology is licensed solely
for use within this Communications Equipment. The user of
this Technology is explicitly prohibited from attempting to
decompile, reverse engineer, or disassemble the Object

7
Code, or in any other way convert the Object Code into a
human-readable form. Protected by U.S. Patents 5,870,405,
5,826,222, 5,754,974, 5,701,390, 5,715,365, 5,649,050,
5,630,011, 5,581,656, 5,517,511, 5,491,772, 5,247,579,
5,226,084 and 5,195,166.
This product is subject to the Tait Software License
Agreement. If the Software licensed under this Agreement
contains or is derived from Open Source Software, the terms
and conditions governing the use of such Open Source
Software are in the Open Source Software Licenses of the
copyright owner and not in the Agreement. If there is a
conflict between the terms and conditions of
the Agreement and the terms and conditions of the any
applicable Open Source Software Licenses, the terms and
conditions of the Open Source Software Licenses will take
precedence. For information about Open Source
Components contained in Tait products and the related
Open Source licenses, see
http://support.taitradio.com/go/opensource.
Environmental responsibilities
Tait Limited is an environmentally responsible company
which supports waste minimization, material recovery and
restrictions in the use of hazardous materials.
The European Union’s Waste Electrical and Electronic
Equipment (WEEE) Directive requires that this product be
disposed of separately from the general waste stream when
its service life is over. For more information about how to
dispose of your unwanted Tait product, visit the Tait WEEE
website at www.taitradio.com/weee. Please be
environmentally responsible and dispose through the original
supplier, or contact Tait Limited.
Tait Limited also complies with the Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronic
Equipment (RoHS) Directive in the European Union.
In China, we comply with the Measures for Administration of
the Pollution Control of Electronic Information Products. We
will comply with environmental requirements in other markets
as they are introduced.

8 For your safety
For your safety
Before using your radio, please read the following
important safety and compliance information.
Radio frequency exposure information
For your own safety and to ensure you comply with
radio frequency (RF) exposure guidelines, please
read the following information before using this radio.
Using this radio
You should use this radio only for work-related
purposes (it is not authorised for any other use) and if
you are fully aware of, and can exercise control over,
your exposure to RF energy. To prevent exceeding
RF exposure limits, you must control the amount and
duration of RF that you and other people are
exposed to by following the guidelines below.
It is also important that you:
■Ensure this RF exposure information accompa-
nies the radio when it is transferred to other users.
■Do not use the radio if you do not adhere to the
guidelines on controlling your exposure to RF.
Controlling your exposure to RF energy
This radio emits radio frequency (RF) energy or radio
waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.
To control your exposure to RF and comply with the
maximum exposure limits for occupational/controlled
environments, follow these guidelines:

For your safety 9
■Do not talk (transmit) on the radio more than the
rated transmit duty cycle1. This is important
because the radio radiates more energy when it is
transmitting than when it is receiving.
■While you are transmitting (talking or sending
data) on the radio, you must ensure that there is
always a distance of 1m between people and the
antenna. This is the minimum safe distance.
■Use the radio only with Tait-approved antennas
and attachments, and make only authorised modi-
fications to the antenna otherwise you could dam-
age the radio and violate compliance regulations.
For more information on what RF energy is and how
to control your exposure to it, visit the FCC website at
www.fcc.gov/oet/rfsafety/rf-faqs.html.
EMC regulatory compliance in Australia
This product meets all ACMA regulatory requirements
for electromagnetic compatibility (EMC). For more
information about EMC compliance, visit the ACMA
website at www.acma.gov.au.
Frequency band reserved Interference with
electronic devices
Some electronic devices may be prone to malfunction
due to the lack of protection from RF energy that is
present when your radio is transmitting.
Examples of electronic devices that may be affected
by RF energy are:
■aircraft electronic systems
1. This radio complies with international exposure limits for occu-
pational/controlled RF exposure environments at operating
duty factors of up to 50% talk to 50% listen.

10 For your safety
■vehicular electronic systems such as fuel injec-
tion, anti-skid brakes, and cruise control
■medical devices such as hearing aids and pace-
makers
■medical equipment in hospitals or health care
facilities.
Switch off the radio before boarding an aircraft.
In aircraft use only agency-approved radios.
Consult the manufacturer (or its representative) of any
such electronic devices to determine whether
electronic circuits in those devices will perform
normally when the radio is transmitting.
Warning If you have a pacemaker, immediately turn
off the radio if you suspect it is interfering with the
pacemaker.
If there is interference between your hearing aid and
the radio, please discuss an alternative solution with
the hearing aid manufacturer.
Potentially explosive atmospheres and
blasting areas
Warning Unless the radio is specifically certified for
use in a potentially explosive atmosphere, turn off the
radio before entering such an atmosphere. An
explosion could cause serious injury or death.
Examples of potentially explosive atmospheres
include petrol stations, and any environment where
there are flammable liquids, gases, or dusts.
Warning Turn off the radio before approaching
blasting caps, a blasting area, or any area where you
are instructed to turn off a two-way radio. Obey all
signs and instructions. Interference with blasting
operations could cause serious injury or death.

For your safety 11
Radio operation in vehicles
Using a handheld microphone or a radio while driving
a vehicle may violate the laws and legislation that
apply in your country or state. Please check the
vehicle regulations in your area.
Radio protection when charging the vehicle
battery
Always remove the fuses from the radio power cable
before charging the vehicle battery, connecting a
second battery, or using power from another vehicle
(e.g. when jump-starting the vehicle).
Electromagnetic compatibility in vehicles
Installation of this product in a vehicle must be
performed according to the instructions provided by
the vehicle manufacturer
Notice Failure to install the product correctly may
void the vehicle’s type-approval. The owner could be
held responsible for any damage resulting from
vehicle failure that can be attributed to RF energy
interfering with the vehicle systems.
Unapproved modifications or changes
to radio
The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved
by Tait. Failure to do so could invalidate compliance
requirements and void the user’s authority to operate
the radio.

12 For your safety
High radio surface temperatures
Caution The bottom surface of the radio and the
heatsink fins can become hot during prolonged
operation. Do not touch these parts of the radio.

About this guide 13
1 About this guide
This user’s guide provides information about TM9480
mobile radios.
The radio behaviour described in this guide applies to
radios with firmware version 1.02.02. To check the
radio’s firmware version, see "Viewing radio
information" on page 94. If your radio does not
operate as you expect, contact your radio provider for
assistance.
This user’s guide is divided into Primary Operation
and Advanced Operation, following the structure of
the training material.
Safety warnings used in this
guide
Please follow exactly any instruction that appears in
the text as an ‘alert’. An alert provides necessary
safety information as well as instruction in the proper
use of the product. This user’s guide uses the
following types of alert:
Warning This alert is used when there is a hazardous
situation which, if not avoided, could result in death or
serious injury.
Caution This alert is used when there is a hazardous
situation which, if not avoided, could result in minor or
moderate injury.
Notice This alert is used to highlight information that
is required to ensure procedures are performed
correctly. Incorrectly performed procedures could
result in equipment damage or malfunction.
This icon is used to draw your attention to
information that may improve your
understanding of the equipment or procedure.

14 About this guide
Related documentation
The following documentation is also available for your
Tait radio, which you can access from the Tait
Technical Support website
(http://support.taitradio.com):
■Safety and Compliance Information—supplied
with each radio. (The same information is included
in this user’s guide.)
■Installation Guide—covers installing TM9480
mobile radios, microphones, antennas, emer-
gency switches, and external alert devices.
■Accessory installation instructions—may be sup-
plied with an accessory.
Publication record
Version Date Firmware
01 October 2014 1.02.02

Getting started 15
2 Getting started
This section gives an overview of your radio,
describes the radio’s controls and indicators, and
explains how the radio menus are organised.
This section covers:
■About your digital radio
■About the radio controls
■Understanding the radio display
■Understanding the radio indicators
■Using function keys to access frequently
used features
■Navigating the radio menus

16 Getting started
About your digital radio
Your digital radio has two distinct operating modes:
In MPT mode, you can make:
■analog trunk calls
In Conventional/P25 mode, you can make:
■analog FM conventional calls
■digital P25 trunk calls
■digital P25 conventional calls
The way your radio performs basic functions, such as
sending and receiving calls, depends on the operating
mode.
You may notice differences between digital and
analog calls in terms of
■static noise in low signal areas, and
■radio coverage in marginal reception areas.
Lack of static noise
On digital networks there is no static noise, even in
low signal areas. This lack of static is because your
digital radio removes the ‘noise’ from the call, so that
you hear only clear voice.
Coverage
A digital transmission remains clear and then drops off
quickly at the border of a coverage area. The reason
for this is that a digital call is either received or it isn't.
With an analog transmission, the background noise in
a call gets progressively worse when you are in fringe
areas or even slightly outside normal coverage areas.

Getting started 17
About the radio controls
The radio controls are the PTT key, volume control,
on/off key, scroll keys, selection keys and function
keys. Some keys have functions assigned to both
short and long key presses:
■a short key press is less than one second, and
■a long key press is more than one second.
The radio controls and their functions are described in
the following sections.
Name Function
PTT key Press and hold to transmit and release to
listen
Volume control Rotate to change the speaker volume
On/off key Turn the radio on or off with a long press
Left and right
selection keys
Action determined by the text above the
selection key
Scroll keys Scroll up and down through a list of menu
options, scroll left and right in messages,
or select the Quick Access menu
Emergency
key
Activates emergency mode
Function keys Programmed for frequently used options
scroll
keys
on/off key
volume
control
microphone
socket
PTT key
(press-to-talk)
red
display speaker
green
orange
microphone
radio status
LEDs
function keys
1 to 4
left selection key right selection key
emergency
key

18 Getting started
About the keypad microphone
Your radio may have a keypad microphone installed.
The keypad microphone has a PTT key as well as
alphanumeric keys, two scroll keys, and left and right
selection keys.
The PTT key, the scroll keys and the selection keys all
work in the same way as those on the radio control
head (see "About the radio controls").
PTT key
(press-to-talk)
microphone
left selection
key
scroll keys
alphanumeric
keys
right selection
key

Getting started 19
About the hand-held control head (HHCH)
Your radio may have a hand-held control head
installed, to enable you to operate the radio at a
distance from the radio body.
The keys and controls work in the same way as those
on the standard control head, with the exception of the
volume up and down keys. The hand-held control
head also has two additional function keys.
scroll keys
function key 3
volume up
PTT key
(press-to-talk)
microphone
red/green/orange
status LEDs
alphanumeric
keys
right
selection key
volume down
function key 2
on/off key
function key 1
display
function keys
4 to 6
left selection key

20 Getting started
Understanding the radio display
The messages and icons you see on your radio
display depend on the mode in which your radio is
operating and the way it is programmed.
Radio display icons
These are some of the icons you may see on your
radio display:
Icon Meaning
Signal strength indicator (RSSI). The more bars,
the stronger the signal being received by your
radio
Your radio is transmitting.
Your radio is registered on a trunk network.
Flashing: Your radio is attempting to register on
a trunk network
The voice-inversion scrambler is turned on
(analog channels only).
Queuing is turned on.
There are calls, messages or status messages
in the queue.
External alert is turned on.
You can use or to scroll through a list
or the channels (on the home screen).
MPT mode
Trunk operation: your radio has established a
call and you are now able to speak to the other
party