Tait TM9300 User manual

TM9300/TM9400 Mobile Radio
User’s Guide
DRAFT
MMB-00001-01 · Issue 1 · August 2012

2 Contents
Contents
For your safety ............................................................... 5
1 About this guide........................................ 12
Safety warnings used in this guide ........................... 12
Related documentation............................................ 12
2 Getting started .......................................... 13
About your digital radio ............................................... 14
Lack of static noise................................................... 14
Coverage ................................................................. 14
About the radio controls .............................................. 15
About the keypad microphone................................. 16
Understanding the radio display .................................. 17
Radio display icons ................................................... 17
Understanding the radio indicators .............................. 19
Status indicators....................................................... 19
Audible tones........................................................... 20
Using function keys to access frequently used features 21
Viewing the function key settings............................. 21
Navigating the radio’s menus ...................................... 22
Using the Main menu............................................... 22
Accessing frequently used menus............................. 22
Locating a menu ...................................................... 24
3 Basic operation .......................................... 26
Turning the radio on and off ....................................... 27
Security lock on power-up feature............................ 27
Adjusting the speaker volume ...................................... 28
Locking and unlocking the keypad ............................... 28
Changing your operating mode ................................... 29
Making and receiving calls ........................................... 30
Conventional mode.................................................. 30
Trunked mode ......................................................... 31
Limiting call time...................................................... 31
4 Troubleshooting ........................................ 34
Troubleshooting .......................................................... 35
When your radio won’t turn on................................ 35
Identifying the radio’s audible tones......................... 36
Checking the version of your radio........................... 37
Removing the microphone ....................................... 37
General care ................................................................ 38
Cleaning the radio ................................................... 38

3
Copyright and trademarks
All information contained in this document is the property of Tait
Limited. All rights reserved. This document may not, in whole or in
part, be copied, photocopied, reproduced, translated, stored, or
reduced to any electronic medium or machine-readable form, without
prior written permission from Tait Limited.
The word TAIT and the TAIT logo are trademarks of Tait Limited.
All trade names referenced are the service mark, trademark or
registered trademark of the respective manufacturers.
Disclaimer
There are no warranties extended or granted by this document. Tait
Limited accepts no responsibility for damage arising from use of the
information contained in the document or of the equipment and
software it describes. It is the responsibility of the user to ensure that
use of such information, equipment and software complies with the
laws, rules and regulations of the applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this document, or any comments,
suggestions and notifications of errors, please contact your regional
Tait office.
Updates of manual and equipment
In the interests of improving the performance, reliability or servicing of
the equipment, Tait Limited reserves the right to update the
equipment or this document or both without prior notice.
Intellectual property rights
This product may be protected by one or more patents or designs of
Tait Limited together with their international equivalents, pending
patent or design applications, and registered trade marks: NZ409837,
NZ409838, NZ508806, NZ508807, NZ509242, NZ509640,
NZ509959, NZ510496, NZ511155, NZ511421, NZ516280/
NZ519742, NZ520650/NZ537902, NZ521450, NZ522236,
NZ524369, NZ524378, NZ524509, NZ524537, NZ524630,
NZ530819, NZ534475, NZ534692, NZ535471, NZ537434,
NZ546295, NZ547713, NZ569985, NZ577009, NZ579051,
NZ579364, NZ580361, AU2003281447, AU2004216984,
AU2005267973, AU11677/2008, AU13745/2008,
CN200930004200.4, CN200930009301.0, CN1031871,
CN1070368, EU000915475-0001, EU000915475-0002,
GB2386010, GB23865476, GB2413249, GB2413445, US5745840,
US7411461, US7649893, US10/523952, US10/546696, US10/
546697, US10/547964, US10/597339, US11/572700, US29/
306491, US61/218015, US61/236663, US61/238769, US61/
251372.

4
This product may also be made under license under one or more of
the following U.S. Patents: 4,590,473 4,636,791 4,716,407
4,972,460 5,146,497 5,148,482 5,164,986 5,185,795 5,185,796
5,271,017 5,377,229 5,502,767.
The AMBE+2™ voice coding Technology embodied in this product is
protected by intellectual property rights including patent rights,
copyrights and trade secrets of Digital Voice Systems, Inc. This voice
coding Technology is licensed solely for use within this
Communications Equipment. The user of this Technology is explicitly
prohibited from attempting to decompile, reverse engineer, or
disassemble the Object Code, or in any other way convert the Object
Code into a human-readable form. Protected by U.S. Patents
5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050
5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084
and 5,195,166.
Environmental responsibilities
Tait Limited is an environmentally responsible company which
supports waste minimization, material recovery and restrictions in the
use of hazardous materials.
The European Union’s Waste Electrical and Electronic Equipment
(WEEE) Directive requires that this product be disposed of separately
from the general waste stream when its service life is over. For more
information about how to dispose of your unwanted Tait product, visit
the Tait WEEE website at www.taitradio.com/weee. Please be
environmentally responsible and dispose through the original supplier,
or contact Tait Limited.
Tait Limited also complies with the Restriction of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment (RoHS)
Directive in the European Union.
In China, we comply with the Measures for Administration of the
Pollution Control of Electronic Information Products. We will comply
with environmental requirements in other markets as they are
introduced.

For your safety 5
For your safety
Before using your radio, please read the following
important safety and compliance information.
Radio frequency exposure information
For your own safety and to ensure you comply with the
Federal Communication Commission’s (FCC) radio
frequency (RF) exposure guidelines, please read the
following information before using this radio.
Using this radio
You should use this radio only for work-related
purposes (it is not authorized for any other use) and if
you are fully aware of, and can exercise control over,
your exposure to RF energy. To prevent exceeding FCC
RF exposure limits, you must control the amount and
duration of RF that you and other people are
exposed to.
It is also important that you:
■Do not remove the RF Exposure label from
the radio.
■Ensure this RF exposure information accompanies
the radio when it is transferred to other users.
■Do not use the radio if you do not adhere to the
guidelines on controlling your exposure to RF.
Controlling your exposure to RF energy
This radio emits radio frequency (RF) energy or radio
waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.
To control your exposure to RF, and comply with the
RSS-210 Industry Canada maximum exposure limits for
occupational/controlled environments, follow
these guidelines:

6 For your safety
■Do not talk (transmit) on the radio more than the
rated transmit duty cycle. This is important because
the radio radiates more energy when it is
transmitting than when it is receiving.
■ While you are transmitting (talking or sending data)
on the radio, you must ensure that there is always a
distance of 35 inches (0.9m) between people and the
antenna. This is the minimum safe distance. For
110W mobiles, the minimum safe distance is
44 inches (1.1m).
■Use the radio only with Tait-approved antennas and
attachments, and make only authorized
modifications to the antenna otherwise you could
damage the radio and violate FCC regulations.
For more information on what RF energy is and how to
control your exposure to it, visit the FCC website at
www.fcc.gov/oet/rfsafety/rf-faqs.html.
RSS-210 Industry Canada warning
statement
The installer of this radio equipment must ensure that
the antenna is located or pointed such that it does not
emit an RF field in excess of Health Canada limits for the
general population; consult Safety Code 6, obtainable
from the Health Canada’s website
http://www.hc-sc.gc.ca.
Compliance with RF energy exposure standards
This two-way radio complies with these RF energy
exposure standards and guidelines:
■United States Federal Communications
Commission, Code of Federal Regulations; 47 CFR
§§ 1.1307, 1.1310, and 2.1091.
■American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1992.
■Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition.

For your safety 7
This radio complies with the IEEE and ICNIRP exposure
limits for occupational/controlled RF exposure
environments at operating duty factors of up to 50%
talk to 50% listen.
Radio frequency emissions limits in
the USA
Part 15 of the FCC Rules imposes RF emission limits
on receivers.
This radio complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device
does not cause harmful interference.
Frequency band reserved for
distress beacons
Frequency band 406 to 406.1 MHz is reserved for use by
distress beacons. Transmissions should not be made
within this frequency band.
Health, safety and electromagnetic
compatibility in Europe
In the European Community, radio and
telecommunications equipment is regulated by
Directive 1999/5/EC, also known as the Radio and
Telecommunications Terminal Equipment (R&TTE)
directive. The requirements of this directive include
protection of health and safety of users, as well as
electromagnetic compatibility.
Intended purpose of product
This product is an FM radio transceiver. It is intended for
radiocommunication in the Private Mobile Radio (PMR)
or Public Access Mobile Radio (PAMR) services, to be
used in all member states of the European Union (EU)
and states within the European Economic Area (EEA).

8 For your safety
Restrictions
This product can be programmed to transmit on
frequencies that are not harmonized throughout the
EU/EEA, and will require a licence to operate in each
member state.
This product can be programmed for frequencies or
emissions that may make its use illegal. Where
applicable, a license must be obtained before this
product is used. All license requirements must be
observed. Limitations may apply to transmitter power,
operating frequency, channel spacing, and emission.
Declaration of conformity
Brief Declarations of Conformity appear on page 2 of
this booklet. To download the formal declaration of
conformity, go to
http://eudocs.taitradio.com/.
A signed and dated paper copy of the declaration of
conformity can be obtained from Tait Communications.
Interference with electronic devices
Some electronic devices may be prone to malfunction
due to the lack of protection from RF energy that is
present when your radio is transmitting.
Examples of electronic devices that may be affected by
RF energy are:
■aircraft electronic systems
■vehicular electronic systems such as fuel injection,
anti-skid brakes, and cruise control
■medical devices such as hearing aids
and pacemakers
■medical equipment in hospitals or health
care facilities.
Switch off the radio before boarding an aircraft. Using
your radio while in the air is not permitted.

For your safety 9
Consult the manufacturer (or its representative) of any
such electronic devices to determine whether electronic
circuits in those devices will perform normally when the
radio is transmitting.
If you have a pacemaker, immediately turn off the radio
if you suspect it is interfering with the pacemaker.
If there is interference between your hearing aid and the
radio, please discuss an alternative solution with the
hearing aid manufacturer.
Potentially explosive atmospheres and
blasting areas
Warning Turn off the radio before approaching
blasting caps, a blasting area, or any area where you are
instructed to turn off a two-way radio. Obey all signs
and instructions. Interference with blasting operations
could cause serious injury or death.
Radio installation and operation in
vehicles
Warning Keep the radio away from airbags and airbag
deployment areas. Do not install, charge, or place a
radio near such areas. An activated airbag can propel a
portable radio with sufficient force to cause serious
injury to vehicle occupants. An airbag may not perform
to specification if obstructed by a radio.
Warning To avoid damage to existing wiring, airbags,
fuel tanks, fuel and brake lines, or battery cables, refer
to the installation guide for the radio, and to the vehicle
manufacturer’s manual, before installing electronic
equipment in the vehicle.
Using a handheld microphone or a radio while driving a
vehicle may violate the laws and legislation that apply in
your country or state. Please check the vehicle
regulations in your area.

10 For your safety
Radio protection when charging the
vehicle battery
Always remove the fuses from the radio power cable
before charging the vehicle battery, connecting a
second battery, or using power from another vehicle
(e.g. when jump-starting the vehicle).
Electromagnetic compatibility in European
vehicles
In the European Community, radio equipment fitted to
automotive vehicles is regulated by Directive 72/245/
EEC and its amendments. The requirements of this
directive cover the electromagnetic compatibility of
electrical or electronic equipment fitted to automotive
vehicles.
To meet the requirements of Directive 72/245/EEC and
its amendments, installation of this product in a vehicle
must be performed according to the instructions
provided by the vehicle manufacturer
Notice Failure to install the product correctly may void
the vehicle’s type-approval. The owner could be held
responsible for any damage resulting from vehicle
failure that can be attributed to RF energy interfering
with the vehicle systems.
Unapproved modifications or changes
to radio
The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved by
Tait Limited. Failure to do so could invalidate
compliance requirements and void the user’s authority
to operate the radio.

For your safety 11
High radio surface temperatures
Warning The bottom surface of the radio and the
heatsink fins can become hot during prolonged
operation. Do not touch these parts of the radio.
EN 60950 requirements (25 watt mobiles)
This radio complies with the European Union standard
EN 60950 when operated up to the rated 33% duty
cycle of two minutes transmit and four minutes receive,
and with ambient temperatures of 30°C or lower.
Warning Operation outside these limits may cause the
external temperature of the radio to rise higher than this
standard permits.
110 watt mobiles
Do not place objects on the radio. The heatsink needs a
clearance of at least one inch (2.5cm) and a free flow
of air.

12 About this guide
1 About this guide
This user’s guide provides information about TM9300
and TM9400 mobile radios. If your radio does not
operate as you expect, contact your radio provider for
assistance.
Safety warnings used in this guide
Within this user’s guide, the following warnings are
used to alert you to important safety information:
Warning This alert is used when there is a hazardous
situation which, if not avoided, could result in death or
serious injury.
Caution This alert is used when there is a hazardous
situation which, if not avoided, could result in minor or
moderate injury.
Notice This alert is used to highlight information that is
required to ensure procedures are performed correctly.
Incorrectly performed procedures could result in
equipment damage or malfunction.
This icon is used to draw your attention to
information that may improve your
understanding of the equipment or procedure.
Related documentation
The following documentation is also available for your
Tait radio, which you can access from the Tait Technical
Support website (http://support.taitradio.com):
■Safety and Compliance Information—supplied with
each radio. (The same information is included in this
user’s guide.)
■Installation Guide—covers installing the TM9300/
TM9400 mobile radios, microphones, antennas,
emergency switches, and external alert devices.
■Accessory installation instructions—may be supplied
with an accessory.

Getting started 13
2 Getting started
This section describes your radio’s controls and
indicators.
This section covers:
■About your digital radio
■About the radio controls
■Understanding the radio display
■Understanding the radio indicators
■Using function keys to access frequently used
features
■Navigating the radio’s menus
■Locating a menu

14 Getting started
About your digital radio
Your digital radio may have some channels
programmed as either analog or dual mode. Dual
mode channels are able to receive both digital and
analog calls.
You may notice differences between your radio’s
analog and digital channels in terms of:
■static noise in low signal areas, and
■radio coverage in marginal reception areas.
Lack of static noise
On digital channels there is no static noise, even in low
signal areas. This lack of static is because your digital
radio removes the ‘noise’ from the call, so that you hear
only clear voice.
Coverage
With analog channels, the background noise in a call
gets progressively worse when you are in fringe areas or
even slightly outside normal coverage areas. With digital
channels, a call remains clear and then drops off quickly
at the border of a coverage area. The reason for this is
that a digital call is either received or it isn't.

Getting started 15
About the radio controls
The radio controls are the PTT key, volume control, on/
off key, scroll keys, selection keys and function keys.
Some keys have functions assigned to both short and
long key presses:
■a short key press is less than one second, and
■a long key press is more than one second.
The radio controls and their functions are described in
the following sections.
scroll
keys
on/off key
volume
control
microphone
socket
PTT key
(press-to-talk)
red
display speaker
green
orange
microphone radio status
LEDs
function keys
1 to 4
left selection key right selection key
Name Function
PTT key Press and hold to transmit and release to
listen
Volume control Rotate to change the speaker volume
On/off key Turn the radio on or off with a long press
Left and right
selection keys
Action determined by the text above the
selection key
Scroll keys Scroll up and down through a list of menu
options, scroll left and right in messages, or
select the Quick Access menu
Emergency key Activates emergency mode
Function keys Programmed for frequently used options

16 Getting started
About the keypad microphone
Your radio may have a keypad microphone installed.
The keypad microphone has a PTT key as well as
alphanumeric keys, two scroll keys, and left and right
selection keys.
The PTT key, the scroll keys and the selection keys all
work in the same way as those on the radio control
head (see “About the radio controls” on page 15).
PTT key
(press-to-talk)
microphone
left selection
key
scroll keys
alphanumeric
keys
right selection
key

Getting started 17
Understanding the radio display
The messages and icons you see on your radio display
depend on the mode in which your radio is operating
and the way it is programmed.
Radio display icons
These are some of the icons you may see on your radio
display:
Icon Meaning
Scanning: your radio is monitoring a group of channels or
talkgroups for activity
Scanning: your radio is monitoring a group of channels or
talkgroups for activity, and the currently selected channel or
talkgroup is a member of the scan group
External alert: external alert is turned on
Silent operation: your radio’s audible tones have been
turned off
Low-power transmit: your radio is set to transmit on low
power
Transmit: your radio is transmitting
Headset connected: there is a wireless headset connected to
your radio
Flashing: your radio is attempting to connect to a headset, or
the headset connection has been lost
Scrambler: the voice-inversion scrambler is turned on
Zone: this letter represents the zone in which your radio is
operating, where Ais zone 1, Zis zone 26 (for example, K
represents zone 11)
Signal strength indicator: the more bars, the stronger the
signal being received by the radio
Scrolling: you can use or to move through a list,
or access a Quick Reference menu

18 Getting started
Conventional mode icons
Monitor or squelch override: monitor or squelch override is
turned on
Repeater talkaround: your radio is operating in repeater
talkaround mode, or you are on a simplex channel
Trunked mode icons
Call queuing: call queuing is turned on
Call queuing: there are calls in the call queue
Service: your radio is operating on a DMR or MPT trunked
network
Flashing: your radio is attempting to access a trunked
network
Trunking: your radio has established a call and you are now
able to speak to the other party
Icon Meaning

Getting started 19
Understanding the radio
indicators
The status LED indicators and the radio’s audible
tones—together with the radio display—all combine to
give you information about the state of your radio.
The most common way the indicators work is described
in the following sections.
Notice The way these indicators behave may be
affected by the way your radio is programmed.
Status indicators
red
green
orange
status
LEDs
Color Meaning
Red
(transmit)
Glowing: your radio is transmitting
Flashing: your transmit timer is about to
expire
Green
(receive)
Glowing: the current channel is busy
Flashing: you have received a call or monitor
is active
orange
(scanning)
Glowing: your radio is scanning a group of
channels for activity
Flashing: your radio has detected activity on
a channel, and has halted on this channel

20 Getting started
Audible tones
The radio uses audible tones to alert you to its status:
■Radio controls and keypress tones—the tones and
beeps you hear when you press your radio’s keys or
use the controls.
■Incoming call tone—when the radio is receiving
a call.
Notice If quiet or silent mode is turned on, you will not
hear any alert tones.
Some of the more common audible tones are
described below:
Tone Meaning
One short beep ■Valid keypress: the action you have
attempted is permitted
■Function activated: a function has been
turned on (using either the Main menu
or a function key)
One long, low-
pitched beep
■Invalid keypress: the action you have
attempted is not permitted
■Transmission inhibited: you have
attempted to transmit, but for some
reason you cannot make a call at
this time
One short, low-
pitched beep
Function deactivated: a function has been
turned off (using either the Main menu or a
function key)
Two short beeps Radio turned on: the radio is powered on
and ready to use