Tait TM9356 User manual

TM9356/TM9456
Mobile Radios
Dual Body User’s Guide
MMB-00037-01 · Issue 1 · March 2021

2
Contents
For your safety ..............................................................................8
Safety warnings used in this guide .............................................................. 8
Radio frequency exposure information ........................................................ 9
Radio frequency emissions limits in the USA .............................................. 11
Frequency band reserved for distress beacons ........................................... 12
Australia and New Zealand citizens band (476.4 to 477.4MHz) ................ 12
Health, safety, and electromagnetic compatibility in Europe ....................... 13
Interference with electronic devices ........................................................... 14
Potentially explosive atmospheres and blasting areas ................................ 15
Radio installation and operation in vehicles ............................................... 15
Radio protection when charging the vehicle battery ................................... 16
Electromagnetic compatibility in European vehicles ................................... 16
Unapproved modifications or changes to radio .......................................... 16
High radio surface temperatures ............................................................... 17
GNSS operation ........................................................................................ 17
Your radio’s settings ..................................................................19
Scope ...........................................................................................20
Dual radio operation ..................................................................21
Dual radio display states and descriptions ................................................. 22
Radio controls in a dual radio system ........................................................ 23
About the foreground and background radio ............................................. 25
Switching between radios (changing the foreground radio) ....................... 26
Monitoring more than one radio (dual receive) .......................................... 26
Dual transmit mode .................................................................................. 27
Repeater mode ......................................................................................... 27
About the lone worker feature .................................................................. 29
Troubleshooting .........................................................................34
When your radio won’t turn on ................................................................. 34
Tait Software Licence Agreement .............................................35

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Contact information
Tait Communications
Corporate Head Office
Tait International Limited
P.O. Box 1645
Christchurch
New Zealand
For the address and telephone number of regional
offices, refer to our website:www.taitradio.com
Copyright and trademarks
All information contained in this document is the
property of Tait International Limited. All rights
reserved. This document may not, in whole or in
part, be copied, photocopied, reproduced,
translated, stored, or reduced to any electronic
medium or machine-readable form, without prior
written permission from Tait International Limited.
The word TAIT and the TAIT logo are trademarks
of Tait International Limited.
All trade names referenced are the service mark,
trademark or registered trademark of the
respective manufacturers.

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Disclaimer
There are no warranties extended or granted by
this document. Tait International Limited accepts
no responsibility for damage arising from use of
the information contained in the document or of
the equipment and software it describes. It is the
responsibility of the user to ensure that use of
such information, equipment and software
complies with the laws, rules and regulations of
the applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this
document, or any comments, suggestions and
notifications of errors, please contact your
regional Tait office.
Updates of manual and equipment
In the interests of improving the performance,
reliability or servicing of the equipment, Tait
International Limited reserves the right to update
the equipment or this document or both without
prior notice.

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Intellectual property rights
This product may be protected by one or more
patents or designs of Tait International Limited
together with their international equivalents,
pending patent or design applications, and
registered trade marks: NZ409837, NZ409838,
NZ415277, NZ415278, NZ508806, NZ530819,
NZ534475, NZ547713, NZ577009, NZ579051,
NZ579364, NZ586889, NZ610563, NZ615954,
NZ700387, NZ708662, NZ710766, NZ711325 ,
NZ726313, NZ733434, NZ593887,
AU2015215962, AU339127, AU339391,
AU2016259281, AU2016902579,
AU2017204526, EU000915475-0001,
EU000915475-0002, GB1518031.8,
GB1710543.8, GB2532863, US14/834609 Div.
no 1, US15/346518 Div.no 2, US15/350332,
US15/387026 Div., US29/614639, US62/713910,
US62/729478, US62/730107, US62/767041,
US62/781642, US62/778238, US9794940 Div. no
1, US20150085799, US20160044572,
US20160057051, US20170142646,
US20170055267 Div. no 2, US20180006844,
US640974, US640977, US698339, US702666,
US7758996, US8902804, US9107231,
US9504034, US9559967.

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Environmental responsibilities
Tait International Limited is an environmentally
responsible company which supports waste
minimization, material recovery and restrictions in
the use of hazardous materials.
The European Union’s Waste Electrical and
Electronic Equipment (WEEE) Directive requires
that this product be disposed of separately from
the general waste stream when its service life is
over. For more information about how to dispose
of your unwanted Tait product, visit the Tait WEEE
website at www.taitradio.com/weee. Please be
environmentally responsible and dispose through
the original supplier, or contact Tait International
Limited.
Tait International Limited also complies with the
Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic
Equipment (RoHS) Directive in the European
Union.
In China, we comply with the Measures for
Administration of the Pollution Control of
Electronic Information Products. We will comply
with environmental requirements in other markets
as they are introduced.

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About this guide
This user’s guide provides information about the
TM9356 and TM9456 dual body mobile radios.
The radio behavior described in this guide applies
to radios with firmware version TM9356 v2.27.00
and TM9456 v2.18.00 and higher. If you need
further assistance or your radio does not operate
as you expect, contact your radio provider.
For information about installing your TM9456 or
TM9356 radio, go to http://support.taitradio.com

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For your safety
Before using your radio, please read the following
important safety and compliance information.
Safety warnings used in this guide
Please follow exactly any instruction that appears
in the text as an ‘alert’. An alert provides
necessary safety information as well as instruction
in the proper use of the product. This user’s guide
uses the following types of alert:
Warning This alert is used when there is a hazard-
ous situation which, if not avoided, could result in
death or serious injury.
Caution This alert is used when there is a hazard-
ous situation which, if not avoided, could result in
minor or moderate injury.
Notice This alert is used to highlight information
that is required to ensure procedures are
performed correctly. Incorrectly performed proce-
dures could result in equipment damage or
malfunction.
This icon is used to draw your attention to
information that may improve your understanding
of the equipment or procedure.

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Radio frequency exposure information
For your own safety and to ensure you comply
with the radio frequency (RF) exposure guidelines
of the United States Federal Communication
Commission’s (FCC), Industry Canada, and those
from other administrations, please read the
following information before using this radio.
Using this radio
You should use this radio only for work-related
purposes (it is not authorized for any other use)
and if you are fully aware of, and can exercise
control over, your exposure to RF energy. To
prevent exceeding RF exposure limits, you must
control the amount and duration of RF that you
and other people are exposed to.
It is also important that you:
■Do not remove the RF exposure label from the
radio.
■Ensure this RF exposure information
accompanies the radio when it is transferred to
other users.
■Do not use the radio if you do not adhere to the
guidelines on controlling your exposure to RF.
Controlling your exposure to RF energy
This radio emits radio frequency (RF) energy or
radio waves primarily when calls are made. RF is
a form of electromagnetic energy (as is sunlight),
and there are recommended levels of maximum
RF exposure.

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Warning RF exposure hazard!
To comply with FCC and Industry Canada RF
exposure limits, mount the antenna at a location
such that no person or persons can come closer
than 35 inches (0.9m) to the antenna:
For radios with a transmit power >25W:
VHF radios must be installed using an antenna
mounted centrally on the vehicle roof, with a gain
of 2.15dBi or 5.15dBi.
UHF and 800MHz radios must be installed using
an antenna mounted either centrally on the vehi-
cle roof with a gain of 2.15dBi or 5.65dBi, or
centrally mounted on the trunk with a gain of
5.65dBi.
900MHz radios must be installed using an
antenna mounted either centrally on the vehicle
roof or centrally mounted on the trunk with a gain
of 2.15dBi or 8dBi.
For radios with a transmit power of 25W:
The radio must be installed using an externally
mounted antenna with a gain of either 2.15dBi or
5.15dBi.
To control your exposure to RF and comply with
the maximum exposure limits for
occupational/controlled environments, follow
these guidelines:
■Do not talk (transmit) on the radio more than
the rated transmit duty cycle. This is important
because the radio radiates more energy when
it is transmitting than when it is receiving.
■While you are transmitting (talking or sending
data) on the radio, you must ensure that there
is always a distance of 35 inches (0.9m)
between people and the antenna. This is the
minimum safe distance.

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■Use the radio only with Tait-approved antennas
and attachments, and make only authorized
modifications to the antenna otherwise you
could damage the radio and violate FCC
regulations.
For more information on what RF energy is and
how to control your exposure to it, visit the FCC
website at www.fcc.gov/oet/rfsafety/rf-faqs.html.
Compliance with RF energy exposure
standards
This two-way radio complies with these RF
energy exposure standards and guidelines:
■United States Federal Communications
Commission, Code of Federal Regulations
(CFR) Title 47 Parts 1.1307, 1.1310,
and 2.1091.
■American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1992.
■Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1999 Edition.
This radio complies with the IEEE and ICNIRP
exposure limits for occupational/controlled RF
exposure environments at operating duty factors
of up to 50% talk to 50% listen.
Radio frequency emissions limits in the USA
Part 15 of the FCC Rules imposes RF emission
limits on receivers.
This radio complies with Part 15 of the FCC
Rules. Operation is subject to the condition that
this device does not cause harmful interference.

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Frequency band reserved for distress beacons
Frequency band 406 to 406.1MHz is reserved for
use by distress beacons. Transmissions should
not be made within this frequency band.
Australia and New Zealand citizens band
(476.4 to 477.4MHz)
AS/NZS 4365 deals with the use of frequencies in
the 476.425 to 477.400MHz band. Products
capable of operating in this band have been
approved for operation in the UHF Citizens Band
Radio Service which is licensed in Australia by the
ACMA Radiocommunications (Citizens Band
Radio Stations) Class Licence and in New
Zealand by the MED General User Radio Licence
for Citizens Band Radio. Operation is subject to
conditions contained within those licences.
Repeaters operate by receiving a transmission on
one channel and re-transmitting it on another.
Operators are required to avoid using local
repeater input channels, which will be in the range
of 31 to 38, unless it is intended to use the
repeater facility, and to avoid using local repeater
output channels, which will be in the range 1 to 8,
at any time.
No voice transmissions are permitted on data
channels 22 and 23. Equipment meeting this
standard will inhibit voice operation on channels
22 and 23.
In Australia:
■Except in an emergency, a CB transmitter must
not be operated on UHF channels 5 and 35.
■Channel 11 is the customary calling channel for
establishing communications.
■Channel 40 is the customary road vehicle
channel.

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Health, safety, and electromagnetic compatibility
in Europe
In the European Community, radio and
telecommunications equipment is regulated by
Directive 2014/53/EU, also known as the Radio
and Telecommunications Terminal Equipment
(R&TTE) directive. The requirements of this
directive include protection of health and safety of
users, as well as electromagnetic compatibility.
Intended purpose of product
This product is an FM radio transceiver. It is
intended for radiocommunication in the Private
Mobile Radio (PMR) or Public Access Mobile
Radio (PAMR) services, to be used in all member
states of the European Union (EU) and states
within the European Economic Area (EEA).
Restrictions
This product can be programmed to transmit on
frequencies that are not harmonized throughout
the EU/EEA, and will require a licence to operate
in each member state.
This product can be programmed for frequencies
or emissions that may make its use illegal. Where
applicable, a license must be obtained before this
product is used. All license requirements must be
observed. Limitations may apply to transmitter
power, operating frequency, channel spacing, and
emission.
Declaration of conformity
To download the formal declaration of conformity,
go to www.taitradio.com/eudoc.

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Interference with electronic devices
Warning Some electronic devices may be prone
to malfunction due to a lack of protection from the
RF energy that is present when your radio
is transmitting.
Examples of electronic devices that may be
affected by RF energy are:
■aircraft electronic systems
■vehicular electronic systems such as fuel
injection, anti-skid brakes, and cruise control
■medical devices such as pacemakers and
hearing aids
■medical equipment in hospitals or health
care facilities.
Consult the manufacturer (or its representative) of
any such electronic devices to determine whether
electronic circuits in those devices will perform
normally when the radio is transmitting.
Warning If you have a pacemaker, immediately
turn off the radio if you suspect it is interfering with
the pacemaker.
If there is interference between your hearing aid
and the radio, please discuss an alternative
solution with the hearing aid manufacturer.

15
Potentially explosive atmospheres and blasting
areas
Warning Warning the radio is specifically certified
for use in a potentially explosive atmosphere, turn
off the radio before entering such an atmosphere.
An explosion could cause serious injury or death.
Examples of potentially explosive atmospheres
include filling stations, and any environment
where there are flammable liquids, gases, or
dusts.
Warning Turn off the radio before approaching
blasting caps, a blasting area, or any area where
you are instructed to turn off a two-way radio.
Obey all signs and instructions. Interference with
blasting operations could cause serious injury or
death.
Radio installation and operation in vehicles
Warning Keep the radio away from airbags and
airbag deployment areas. Do not install, charge,
or place a radio near such areas. An activated
airbag can propel a portable radio with sufficient
force to cause serious injury to vehicle occupants.
An airbag may not perform to specification if
obstructed by a mobile radio.
Warning To avoid damage to existing wiring,
airbags, petrol tanks, fuel and brake lines, or
battery cables, refer to the installation guide for
the radio, and to the vehicle manufacturer’s
manual, before installing electronic equipment in
the vehicle.
Using a handheld microphone or a radio while
driving a vehicle may violate the laws and
legislation that apply in your country or state.
Please check the vehicle regulations in your area.

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Radio protection when charging the vehicle battery
Always remove the fuses from the radio power
cable before charging the vehicle battery,
connecting a second battery, or using power from
another vehicle (e.g. when jump-starting
the vehicle).
Electromagnetic compatibility in European vehicles
Installation of this product in a vehicle must be
performed according to the instructions provided
by the vehicle manufacturer. For more
information, refer to the vehicle manufacturer’s
website or contact the vehicle manufacturer’s
dealer.
Mobile radios should be installed in accordance
with the FCS1362:2016 UK Code of Practice.
Notice Failure to install the product correctly may
void the vehicle’s type-approval. The owner could
be held responsible for any damage resulting from
vehicle failure that can be attributed to RF energy
interfering with the vehicle systems.
Unapproved modifications or changes to radio
The radio is designed to satisfy the applicable
compliance regulations. Do not make
modifications or changes to the radio that are not
expressly approved by Tait International Limited.
Failure to do so could invalidate compliance
requirements and void the user’s authority to
operate the radio.

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High radio surface temperatures
Caution The bottom surface of the radio and the
heatsink fins can become hot during prolonged
operation. Do not touch these parts of the radio.
EN 62368 requirements (25 watt radios)
This radio complies with the European Union
standard EN 62368 when operated up to the rated
33% duty cycle of two minutes transmit and four
minutes receive, and with ambient temperatures
of 86°F (30°C) or lower.
Caution Operation outside these limits may cause
the external temperature of the radio to rise higher
than this standard permits.
GNSS operation
Tait International Limited is not responsible for the
operation or failure of operation of GNSS
satellites or the availability of GNSS satellite
signals.
Acknowledgement:
The radio uses an implementation of UTM
conversion sourced (with permission) from
Geoscience Australia (GA).

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Your radio’s settings
Use the following table to list your radio’s programmed
settings.
Frequently used channels and groups
Function key settings
Conventional Trunked
F1
F2
F3
F4
F5
F6
quick access
menus:
ID/Number Description ID/Number Description

Scope
This document is supplementary to the TM9300
User’s Guide (MMB-00001-xx), and the TM9400
User’s Guide (MPD-00003-xx).
It provides a brief description of dual radio system
operation.
For information related to radio controls,
microphone, control head, radio display (symbols,
indicators), tones, menus and settings, please see
the applicable user’s guide.
For further information, please see the Tait
Support Website: http://support.taitradio.com
or contact your local Tait provider.