Tandberg Data StorageLibrary LTO-3 SCSI Assembly instructions

AUTOLOADER LTO3 –User Reference Manual Rev. 1.01 TANDBERG DATA
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2U Autoloader 6.4®LTO3
User Reference Manual
Document No: DOCSP 301283
Date: Aug., 2005

Warnings
Precautions
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Product Overview
product name P/N description
LTO3 AUTOLOADER 6.4 8330 7071 00 1 drive & 8 slots, 2U,
Accessories
product name description
SCSI cable
Terminator
Power cord (1x EU version, 1x US version)
Manual CD & Quick Reference Guide
BCR (customer installable) LTO 3 only
BCR Installation Guide LTO 3 only
Options
product name P/N description
Remote Management Card 433023 Web Administration Tool
RackMount Kit 433026

Warnings
Precautions
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SERVICE & SUPPORT INFORMATION:
Europe TANDBERG Data GmbH
Feldstr. 81
D-44141 Dortmund
Germany
Phone: 0049 –(0)231 –5436 142
Fax: 0049 –(0)231 –5436 143
USA INOSTOR Inc. (A TANDBERG DATA COMPANY)
13000 Gregg Street
Poway
CA 92064
USA
Phone: 001 –(0)858 –726 0277
Fax: 001 –(0)858 –726 0278
ASIA TANDBERG Data Pte. Ltd. (main office for ASIA)
20 Bendemeer Road
#04-05 Cyberhub
Singapore 339914
Phone: 0065 –(0)6396 –0786
Fax: 0065 –(0)6396 –0787
Japan TANDBERG Data Inc.
Shinkawa –nittei Annex Bldg. , 7th floor
22-4, Shinkawa 1-chome
Chuo-ku
Tokyo 104
Japan
Phone: 0081 –(0)3 5566 –2871
Fax: 0081 –(0)3 5566 –2875

Warnings
Precautions
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1Warnings
!
!
IMPORTANT
All safety and operating instructions should be read before this product is
operated, and should be retained for future reference. This unit has been
engineered and manufactured to assure your personal safety. Improper use can
result in potential electrical shock or fire hazards. In order not to defeat the
safeguards, observe the following basic rules for its installation, use and
servicing.
DANGER High voltage!
Risk of electric shock.
Do not remove cover (or back). No user-serviceable parts inside. Refer
servicing to qualified service personnel.
nHeed warnings –All warnings on the product and in the operating instructions should be adhered
to.
nFollow instructions –All operating and use instructions should be followed.
nVentilation –The product should be situated so that its location or position does not interfere with
proper ventilation.
nHeat –The product should be situated away from heat sources such as radiators, heat registers,
furnaces, or other heat producing appliances.
nPower sources –The product should be connected to a power source only of the type directed in
the operating instructions or as marked on the product.
nPower cord protection –The AC line cord should be routed so that it is not likely to be walked on
or pinched by items placed upon or against it, paying particular attention to the cord at the wall
receptacle, and the point where the cord exits from the product.
nTo complete the disconnection of the electricity, please remove the power (electric) cable and the
SCSI cable from their connections in the back of the autoloader. The plugs should be placed near
the autoloader for easy access.
nObject and liquid entry –Care should be taken to insure that objects do not fall and liquids are not
spilled into the product's enclosure through openings.
nServicing –The user should not attempt to service the product beyond that described in the
operating instructions. All other servicing should be referred to qualified service personnel.

Warnings
Precautions
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1.1 Precautions
nDo not use oil, solvents, gasoline, paint thinners or insecticides on the unit.
nDo not expose the unit to moisture, to temperatures higher than 60 °C (140 °F) or to extreme low
temperatures.
nKeep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity and
electronic/electrical equipment, which generate electrical noise.
nHold the AC power plug by the head when removing it from the AC source outlet; pulling the cord
can damage the internal wires.
nUse the unit on a firm level surface free from vibration, and do not place anything on top of the
unit.
1.2 Product Warranty Caution
The 1x8 autoloader by Tandberg is warranted to be free from defects in materials, parts, and
workmanship and will conform to the current product specification upon delivery. For the specific
details of your warranty, see your sales contract or contact the company from which the autoloader
was purchased.
The warranty for the autoloader shall not apply to failures of any unit when:
nThe autoloader is repaired or modified by anyone other than the manufacturer's personnel or
approved agent.
nThe autoloader is physically abused or used in a manner that is inconsistent with the operating
instructions or product specification defined by the manufacturer.
nThe autoloader fails because of accident, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, modification, or service by anyone other than the factory service
center or its approved agent.
nThe autoloader is repaired by anyone, including an approved agent, in a manner that is contrary to
the maintenance or installation instructions supplied by the manufacturer.
nThe manufacturer's serial number tag is removed.
nThe autoloader is damaged because of improper packaging on return.
CAUTION
Rough Handling at Shipping!
Damaging of the autoloader and loosing warranty.
If you are returning the autoloader for repair, package it in its original
packaging (or in replacement packaging obtained from your vendor).
CAUTION
Untrained or unauthorized personnel!
Damaging of the autoloader and loosing warranty.
If problems with the autoloader occur, contact your maintenance
organization.

Warnings
UserGuide
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1.3 User Guide
This specification describes the functional, performance, and environmental specifications of the
autoloader.
Contents of this User Reference Manual
nQuick Start Guide
nFeatures and Physical Description
nInstallation and Setup
nOperation and Maintenance
nTroubleshooting and Diagnostics
nAnalysis Procedures
nSCSIInterface Specification
nProduct Specifications
To configure and operate the ThinStor®Plus LTO3 Autoloader via the OCP and the RMU see
ThinStor®Plus LTO3 Autoloader –Operator's Manual.
Conventions used in this specification
This specification uses the following conventions:
NOTE: Notes provide additional information or suggestions about the topic or procedure being
discussed.
!
!
IMPORTANT
Information next to the word Important helps you complete a procedure or avoid
additional steps.
In this document you may find the following 3 steps of warnings:
DANGER Usage:
Imminently hazardous situation.
Will result in death or serious injury if not avoided.
WARNING
Usage:
Potentially hazardous situation.
Could result in death or serious injury if not avoided.
CAUTION Usage:
Potentially hazardous situation.
May result in minor or moderate injury or property-damage-only accidents
if not avoided. Example: losing data, or damaging the autoloader or the
tape drive

Contents
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2Contents
1Warnings............................................................................................................................4
1.1 Precautions................................................................................................................5
1.2 Product Warranty Caution...........................................................................................5
1.3 User Guide.................................................................................................................6
2Contents.............................................................................................................................7
3Tables............................................................................................................................... 10
4Figures ............................................................................................................................. 11
5Quick Start Guide ............................................................................................................. 12
6Features and Physical Description................................................................................... 14
6.1 Equipment Description .............................................................................................. 14
6.2 Features .................................................................................................................. 15
6.3 Component Descriptions........................................................................................... 16
7Installation and Setup ...................................................................................................... 20
7.1 Installing the Optional Remote Management Unit (RMU)............................................. 20
7.1.1 Contents of the Kit:.......................................................................................... 20
7.1.2 Required Tools:............................................................................................... 20
7.1.3 Mounting Instructions:...................................................................................... 20
7.2 Installing the Optional Bar Code Reader (BCR).......................................................... 21
7.2.1 Contents of the Kit:.......................................................................................... 21
7.2.2 Required Tools:............................................................................................... 21
7.2.3 Mounting Instructions:...................................................................................... 22
7.2.4 Configuration of the Barcode Reader ................................................................ 23
7.2.5 Barcode Labels............................................................................................... 23
7.2.6 Removing the Barcode Reader......................................................................... 23
7.3 Installing the Autoloader as a Desktop Unit.................................................................24
7.3.1 Checks Before Installation:............................................................................... 24
7.3.2 Connecting Power........................................................................................... 24
7.4 Installing the Autoloader in a Rack............................................................................. 25
7.4.1 Prepare the Autoloader for Installation.............................................................. 25
7.4.2 Install the Support Rails in the Rack.................................................................. 25
7.4.3 Install the Rack Front Mount Brackets on the Autoloader.................................... 27
7.4.4 Secure the Autoloader tothe Rack ................................................................... 27
7.4.5 Connecting Power........................................................................................... 28
7.5 Running Library Verify Test ....................................................................................... 28
7.6 Connecting the Autoloader to the Server .................................................................... 29
7.6.1 Connecting to RMU ......................................................................................... 29
7.6.2 Connecting to SCSI bus................................................................................... 29
8Operation and Maintenance ............................................................................................. 30
8.1 General Guidelines ................................................................................................... 30
8.2 Powering on the System ........................................................................................... 30
8.3 Using the Operator Panel and Menu Options.............................................................. 32
8.4 Operational Modes................................................................................................... 33
8.4.1 Automatic Mode .............................................................................................. 33
8.4.2 Random Mode.................................................................................................33
8.4.3 Sequential Mode............................................................................................. 34
8.4.4 Loop Mode...................................................................................................... 34
8.4.5 Autoload Mode................................................................................................ 34
8.4.6 Menu Structure and Options OCP User Interaction Mode................................... 35

Contents
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8.5 Configuration............................................................................................................ 36
8.6 Operation................................................................................................................. 36
8.6.1 Monitoring Autoloader Operation and Status..................................................... 36
8.7 Performing Autoloader and Tape Drive....................................................................... 36
8.7.1 Importing and Exporting Cartridges................................................................... 36
8.7.2 Bulk Exchange ................................................................................................ 37
8.7.3 Load and unload a Cartridge ............................................................................ 37
8.7.4 Write Protected Media..................................................................................... 37
8.7.5 Cleaning the Tape Drive .................................................................................. 37
8.8 Shipping................................................................................................................... 39
9Troubleshooting and Diagnostics.................................................................................... 40
9.1 General Guidelines ................................................................................................... 40
9.2 Reacting on Lightening Error LED/Error Code............................................................. 40
9.2.1 Viewing Drive Error Codes via the OCP ............................................................ 41
9.2.2 Viewing Drive Error Codes via Serial Communication........................................ 41
9.2.3 Viewing Drive Error Codes via the RMU............................................................ 41
9.3 Determining a Problem.............................................................................................. 41
9.4 Error Messages and Error Codes............................................................................... 43
9.4.1 Error Code Description.................................................................................... 43
9.4.2 Example for an Error/Event Log:....................................................................... 43
9.4.3 Not Ready Errors 01h –0Fh............................................................................. 44
9.4.4 Unit Attention 10h –1Fh .................................................................................. 44
9.4.5 Recovered Errors 20h –2Fh ............................................................................ 45
9.4.6 Hardware Errors 30h –4Fh.............................................................................. 45
9.4.7 Illegal Request Errors 50h –6Fh ...................................................................... 46
9.4.8 Aborted Command Errors 70h –73h .................................................................47
9.4.9 Additional Errors 7ah –7Fh.............................................................................. 47
9.4.10Robotic Control Errors 81h –8Fh ..................................................................... 48
9.4.11Function Errors 90h –9Fh................................................................................ 49
9.4.12Low Level Axis Errors A0h –AFh ..................................................................... 50
9.4.13Electronic Hardware Errors B0h –B9h .............................................................. 51
9.4.14Drive Errors BAh –BFh .................................................................................... 51
9.4.15Barcode Errors C0h –CFh............................................................................... 52
9.4.16Network Errors D0h –D5h ............................................................................... 52
9.4.17Subcode Descriptions...................................................................................... 52
9.4.18Drive Error Code Descriptions .......................................................................... 55
9.5 Access Protocol........................................................................................................ 56
10 Analysis Procedures........................................................................................................ 57
10.1 Power/External Fan Analysis..................................................................................... 57
10.2 RMU Analysis........................................................................................................... 57
10.3 BCR Analysis........................................................................................................... 58
10.4 Media-Related Problems........................................................................................... 58
11 SCSI Interface Specification............................................................................................. 59
11.1 Cable and Terminator Requirements.......................................................................... 59
11.1.1SCSI Cable Requirements............................................................................... 59
11.1.2SCSI Terminator Requirements........................................................................ 60
11.2 SCSI Communications.............................................................................................. 60
11.2.1SCSI Messages.............................................................................................. 61
11.2.2SCSI Commands............................................................................................. 62
11.3 Elements and Element Addresses ............................................................................. 65
11.3.1Elements........................................................................................................ 65
11.3.2Element Addresses......................................................................................... 65
12 Product Specifications..................................................................................................... 67
12.1 Size and Weight ....................................................................................................... 67
12.2 Performance Specifications....................................................................................... 67
12.3 Power Specifications.................................................................................................69

Contents
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12.4 Environmental Specifications..................................................................................... 70
12.4.1Shock and Vibration......................................................................................... 71
12.5 Shipping Specifications............................................................................................. 72
12.6 Safety and Regulatory Agency Compliance................................................................ 73
13 Index................................................................................................................................ 77

Tables
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3Tables
Table 1 Autoloader features...................................................................................................15
Table 2 SCSI interface..........................................................................................................15
Table 3 Data cartridge capaci ties in gigabytes (GB)................................................................19
Table 4 Ultrium Gen3 support ................................................................................................19
Table 5 Inventory Status characters.......................................................................................31
Table 6 SCSI messages supported by the autoloader .............................................................62
Table 7 SCSI commands supported by the autoloader............................................................63
Table 8 Status byte descriptions............................................................................................64
Table 9 Supported sense keys...............................................................................................64
Table 10 Element addresses ...................................................................................................66
Table 11 Dimensions and weight .............................................................................................67
Table 12 Autoloader storage capacity......................................................................................67
Table 13 AC power specifications............................................................................................69
Table 14 Environmental specifications .....................................................................................70
Table 15 Acoustic noise limits..................................................................................................70
Table 16 Shock limits..............................................................................................................71
Table 17 Vibration specifications..............................................................................................72
Table 18 Shipping weight and dimensions................................................................................72

Figures
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4Figures
Figure1AC line cord, SCSI terminator....................................................................................12
Figure2Power switch............................................................................................................12
Figure3Operator panel.........................................................................................................13
Figure4Autoloader...............................................................................................................14
Figure5Front panel components............................................................................................16
Figure6Back panel components............................................................................................17
Figure7Internal components.................................................................................................17
Figure8Location of the protective covering for the RMU rail.....................................................21
Figure9Positioning of the LAN card.......................................................................................21
Figure10 Location of the cover plate for the BCR rail.................................................................22
Figure11 Connecting of the BCR..............................................................................................22
Figure12 EIA identification.......................................................................................................25
Figure13 Attaching cage cilp nuts to a rack with square holes....................................................26
Figure14 Attaching expanding rails to the rack..........................................................................26
Figure15 Mounting position of rack mount bracket, left side.......................................................27
Figure16 Installing the Autoloader in a rack..............................................................................27
Figure17 SCSI receptacles......................................................................................................29
Figure18 LEDs.......................................................................................................................31
Figure19 Operator panel.........................................................................................................32
Figure20 Interaction Mode, overview........................................................................................35
Figure21 Default element addresses (identical to the element indexes.......................................66

Quick Start Guide
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5Quick Start Guide
Defaults
NOTE: The following defaults have been set at the factory.
LDR SCSI ID 0
DRV SCSI ID 5
Operating Mode Sequential
Figure1AC line cord, SCSI terminator
1. Install AC line cord, first to autoloader (receptacle 2), then to AC outlet.
2. Install SCSI terminator on autoloader (receptacle 1).
Figure2Power switch
3. Use the eraser end of a pencil or something similar to press the left side of the power switch. The
autoloader powers up.
Install data cartridges in slots 1-8:
4. Place cartridge in the cartridge access port.

Quick Start Guide
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Figure3Operator panel
5. Press any button on the operator panel to change to interaction mode.
6. Choose the "Go Offline" menu and press <Enter>.
7. Choose the "Commands" menu and press <Enter>.
8. Choose "Import", press <Enter>
9. Enter the number of the cartridge slot and press <Enter>.
The cartridge is placed in the chosen slot.
10. Repeat step 4 to 7, until all cartridges are imported.
Drive empty
12345678 SEQ
11. Power up your host computer.
12. Verify your backup software.

Features and Physical Description
Equipment Description
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6Features and Physical Description
6.1 Equipment Description
The autoloader provides automated data storage, archival, backup, and retrieval for a range of
systems, from desktop workstations to small office local area networks.
This chapter describes the autoloader. It includes the following topics:
nAutoloader features
nComponent descriptions
nAutoloader accessories
nRelated products
Figure4Autoloader

Features and Physical Description
Features
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6.2 Features
The autoloader includes the following features:
nA carousel encircles the tape drive and positions the specified cartridge slot in front of the tape
drive. A robotic cartridge loader moves the cartridges between the cartridge slots and the tape
drive.
nStorage for up to 8 data cartridges. Cartridges are stored in cartridge slots mounted on the
carousel. One of these cartridge slots can contain a cleaning cartridge.
nA cartridge access port for importing or exporting a single cartridge from the autoloader.
nAn LCD allows you to monitor autoloader operations, select configuration options, and control the
cartridge loader and carousel from the front panel.
nThe autoloader and the tape drive each include independent Small Computer System Interface
(SCSI) controllers. Each supports independent sets of SCSI messages and commands. The
autoloader and the enclosed tape drive use a wide, low-voltage differential (LVD) SCSI interface.
NOTE: Also the LVD SCSI interface is compatible with single-ended (SE) SCSI.
The autoloader is designed as a standalone unit, but can be mounted in a standard 19-inch rack if
desired. Rack mount kits are available from the manufacturer.
Physical characteristics and features
Drive technology IBM LTO Ultrium 3
Total drives 1
Total storage elements 8
Cartridge access port 1
LCD display size and type Two-line x 32 character, ASCII
LCD user interface Four-button keypad
Maximum capacity 3.2 TB native/6.4 TB compressed
Maximum sustained data transfer rate 80 MB/s native/280 MB/s compressed
Table 1 Autoloader features
Parallel SCSI communication interface
Low-voltage differential (LVD) + SE yes
Maximum SCSI bus connections 1
Table 2 SCSI interface

Features and Physical Description
ComponentDescriptions
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6.3 Component Descriptions
The following sections describe the major components of the autoloader.
Front Panel Components
Figure5Front panel components
( 1 ) Cartridge access port
The cartridge access port allows you to insert or remove cartridges from the autoloader.
Operator Panel
( 2 ) 4 Status LEDs
( 3 ) Liquid crystal display, 16 characters per line, two lines
( 4 ) Four button keypad
For more information about the operator panel and menu operations, see page 32.
( 5 ) Power switch
The power switch allows you to turn power on and off for the autoloader and the enclosed tape
drive. The switch is recessed into the front panel to prevent the autoloader from being accidently
turned off during operation.

Features and Physical Description
ComponentDescriptions
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Back Panel Components
Figure6Back panel components
( 1 ) SCSI Connectors
The autoloader has two wide SCSI connectors for connecting the autoloader and tape drive to a
single SCSI bus. The connectors can accommodate either of the following:
–A shielded male, high-density wide (68-pin) SCSI cable
–A wide external terminator
The wide SCSI configuration allows up to 16 devices (including one or more initiators) to be
attached to a single SCSI bus. See SCSI Interface Specificationon page 59 for more information
about the SCSI interface.
( 2 ) Fan
The system fan provides cooling for the autoloader and the tape drive.
( 3 ) Power cord connection
The power cord connection provides AC power and chassis grounding to the autoloader and the
tape drive.
Internal Components
Figure7Internal components
( 1 ) Cartridge slot
( 2 ) Cartridge loader
( 3 ) Tape drive
( 4 ) Carousel

Features and Physical Description
ComponentDescriptions
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Tape Drive
The autoloader contains one tape drive. The tape drive can sustain a maximum data transfer rate of
280 MB per second (compressed) and can store up to 800 GB of compressed information on a single
data cartridge (assuming an average compression ratio of 2:1).
Cartridge Slots and Carousel
The carousel stores up to eight data cartridges. The carousel consists of a drive chain, guides, and
gears that move the cartridges into position in front of the tape drive. Each cartridge is installed in a
cartridge slot that ensures that the cartridge is properly aligned to be inserted into the tape drive.
If desired, you can use one cartridge slot to hold a cleaning cartridge.
Cartridge Loader
The cartridge loader moves cartridges between the cartridge slots and the tape drive. When a
cartridge slot is positioned in front of the tape drive, the loader grips the sides of the cartridge and
slides it forward or backward between the slot and tape drive. The loader then releases the cartridge
and pushes it firmly into the drive or slot.
Enclosure
The autoloader is housed in a 2 rack-units (ru) high desktop enclosure with a black, textured finish. A
paint kit is available from your vendor for touching up nicks and scratches on the finish.
Autoloader Accessories and Related Products
The following accessories and products, –available from the manufacturer, are intended for use with
the autoloader:
n230 V AC power cord
nOne Wide SCSI-3 cable
nOne LVD Wide SCSI terminator
nAutoloader CD (includes all of the product documentation)
nLTO tape data cartridges
nLTO tape Packs
nLTO tape cleaning cartridges
nRack mount kit

Features and Physical Description
ComponentDescriptions
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Data Cartridges
The tape drive reads and writes to LTO tape data cartridges. The capacity and transfer rates are listed
in 0.
CAUTION
Wrong tapes!
Damages of the tape drive.
Use only LTO tape data cartridges.
LTO tape
Cartridge type Capacity (native) Capacity (compressed)1) Tape length (meters)
Ultrium 1 100GB 200GB 580
Ultrium 2 200GB 400GB 580
Ultrium 3 400GB 800GB 680
Table 3 Data cartridge capacities in gigabytes (GB)
1) Assuming a 2:1 compression ratio. Actual compressed capacity varies depending on the type of data being
recorded.
Gen 3
drive Gen 2 drive Gen 1 drive
Native
Capacity Format Write Read Write Read Write Read
400 GB
(680m) Ultrium 3 yes yes no no no no
200 GB
(580 m) Ultrium 2 yes yes yes yes no no
100 GB
(580 m) Ultrium 1 yes yes yes yes yes yes
50 GB
(290 m) Ultrium 1 yes yes yes yes yes yes
Table 4 Ultrium Gen3 support
Cleaning Cartridges
Following a regular cleaning schedule for your tape drive will maximize the reliability of your drive and
the life of your LTO tape data cartridges. To clean your tape drive, use only LTO tape Cleaning
Cartridges, available from the manufacturer.
Rack Mount Kit
If you want to mount the autoloader in a rack, you can purchase a rack mount kit from the
manufacturer. The kit includes instructions and all the hardware you need to mount the autoloader in a
standard 19-inch EIA rack. The autoloader occupies 2 rack units.

Installation and Setup
Installingthe Optional Remote Management Unit (RMU)
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7Installation and Setup
This chapter describes:
nInstalling the Optional Remote Management Unit (RMU)
nInstalling the Optional Bar Code Reader (BCR)
nInstalling the Autoloader as a Desktop Unit
nInstalling the Autoloader in a Rack
nRunning Library Verify Test
nConnecting the Autoloader to the Server
7.1 Installing the Optional Remote Management Unit
(RMU)
7.1.1 Contents of the Kit:
nLAN Card.
7.1.2 Required Tools:
nT10 Torx wrench or small flat-blade screwdriver.
7.1.3 Mounting Instructions:
CAUTION Electro static discharge!
Destruction of the ESD sensitive components.
Please touch unit cover or rear panel before installing the RMU.
The LAN card is to be mounted on the rear of the device.
1. Power off the autoloader.
2. Remove the protective covering (located on the autoloader’s rear panel) (see Figure8). Save the
screw.
Formatiert: Nummerierungund
Aufzählungszeichen