Tandem t:slim G4 User manual

400
350
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50
mg/dL
190
3
HRS
INSULIN ON BOARD: 1.1 u |1:09 hrs
OPTIONS BOLUS
B
10:20 AM
July 22, 2015
100% 235 u
Dexcom G4®PLATINUM CGM Enabled

Customer Technical Support: 1-877-801-6901 3
Congratulations on the purchase of
your new t:slim G4 System. Your deci-
sion to use insulin pump therapy and
continuous glucose monitoring is a sign
of your commitment to your diabetes
care. We recognize and respect the
importance of your decision. We also
recognize that your t:slim G4 System
purchase is only the beginning of your
relationship with Tandem. Our commit-
ment goes much deeper than simply
supplying products to help you in your
diabetes management. We pledge to
be here to support you with training
and education through our network of
Clinical Diabetes Specialists. We also
pledge to be here to support you with
our dedicated Customer Technical
Support.
This User Guide is designed to assist
you with the features and functions
of the t:slim G4 System. It provides
important warnings and cautions on
proper operation as well as technical
information to ensure your safety. It
also provides step-by-step instructions
on how to properly program, manage
and care for your t:slim G4 System.
Changes in equipment, software, or
procedures occur periodically; informa-
tion describing these changes will be
included in future editions of this User
Guide. Please contact Tandem Diabe-
tes Care Customer Technical Support
at 1-877-801-6901 to obtain a replace-
ment copy of the User Guide that is the
correct version for your pump.
No part of this publication may be
reproduced, stored in a retrieval sys-
tem, nor transmitted in any form or by
any means, electronic or mechanical,
without the prior written permission
of Tandem Diabetes Care, Inc., San
Diego, California, USA.
Tandem Diabetes Care, Inc.
11045 Roselle Street
San Diego, CA 92121 USA
[phone]
www.tandemdiabetes.com
Need help? We are here for you
24 hours a day, 7 days a week
at 1-877-801-6901.
©2015 Tandem Diabetes Care, Inc.
All rights reserved. t:slim, touch sim-
plicity and Tandem Diabetes Care are
registered trademarks, and t:slim G4
is a trademark of Tandem Diabetes
Care, Inc.
Dexcom, Dexcom G4, Dexcom G4
PLATINUM, and SEVEN are either
registered trademarks or trademarks of
Dexcom, Inc. in the United States and/
or other countries.
Humalog®is a registered trademark of
Eli Lilly and Company.
NovoLog®is a registered trademark of
Novo Nordisk A/S.
Comfort™is a trademark of Unomedical
A/S.
Bluetooth®is a registered trademark of
Bluetooth SIG, Inc.
All other trademarks and copyrights are
the property of their respective owners.
t:slim G4 Insulin Pump with Dexcom G4 PLATINUM CGM User Guide Software Part Number 007249

Customer Technical Support: 1-877-801-69014
1. Patients have the right to good quality service and high professional standards that are continually maintained
and reviewed.
2. A patient has the right to have all records pertaining to his or her medical care treated as confidential, except as
otherwise provided by law or third party contractual arrangements.
3. A patient has the right to respectful service provided by competent personnel.
4. A patient, or when appropriate, a patient’s representative has the right to be informed of his or her rights at the
earliest possible time.
5. A patient has the right to have their personal preferences be heard.
6. A patient has the right to be free from all forms of abuse or harassment.
7. A patient has the right to receive services in a safe setting. A safe setting includes environmental safety, infection control,
security, protection of emotional health and safety, including respect, dignity, and comfort, as well as physical safety.
8. A patient has the right to medical services including training without discrimination based upon race, color, religion,
gender, sexual preference, national origin or source of payment.
9. A patient shall not be denied the right to designate a legally allowed individual or agency, who is authorized, to act
on his or her behalf.
10. Tandem Diabetes Care shall provide a patient, or patient designee, upon written request, access to all information
contained in their patient information record.
11. Except for medical emergencies, Tandem Diabetes Care must obtain the necessary informed consent prior to the start of
collection or sharing of personal medical information as it relates to the purchase of Tandem products and or services.
Tandem Diabetes Care, Inc. Patient Bill of Rights

Customer Technical Support: 1-877-801-6901 5
12. Tandem Diabetes Care is committed to ensuring the safety of its customers. Tandem has implemented policies covering
situations when a Tandem employee believes that a customer is suffering from a medical emergency, including contacting
the applicable emergency medical care.
13. A patient has a right to full information and counseling on the availability of known financial resources for his or her health
care received by Tandem Diabetes Care for the purpose of beneficiary coverage of Tandem Product and Services.
14. A patient has the right to examine and receive a detailed explanation of his or her financial bill.
15. A patient has the right to be advised when they are being considered for a medical care research program. In this
occurrence, Tandem Diabetes Care will send an informed consent agreement to a patient, requesting their participation
in a clinical investigation.
16. A patient has the right to decide whether their personal health information could be used for any fundraising efforts.
17. A patient, and when appropriate, a patient’s representative has the right to have any concerns, complaints and grievances
addressed. Sharing concerns, complaints and grievances will not compromise a patient’s care, treatment or services.
18. If a patient has a concern, complaint, or grievance, he or she may contact Tandem Diabetes Care Customer Support by:
»Calling Customer Support
1-877-801-6901
»Writing a letter to Tandem Diabetes Care
ATTN: Customer Support
and sending it to
11045 Roselle Street
San Diego, CA 92121

Customer Technical Support: 1-877-801-69016
1. Patients and their families when appropriate are responsible for providing correct and complete information when
requesting assistance with insurance verification and other services provided by Tandem Diabetes Care.
2. Patients and their families are responsible for reporting unexpected changes with their medical, financial, or
insurance condition.
3. Patients and their families are responsible for asking questions when they do not understand the service being provided
or the reason for the information being requested.
4. Patients and their families are responsible for following the product training, instructions for use and service that have
been developed by Tandem Diabetes Care and agreed to by a patient.
5. Patients and their families are responsible for following the treatment plan prescribed by their healthcare provider, or
contact their healthcare provider if unable to do so. If the treatment plan is not followed, patients and their families should
accept shared responsibility for the outcomes of care, treatment, and services.
6. Patients and their families are responsible for being considerate of Tandem Diabetes Care’s staff and property,
as well as other patients and their property.
7. Patients and their families are responsible to promptly meet any financial obligation agreed to with Tandem Diabetes Care.
8. Patient and their family agree to hold harmless Tandem Diabetes Care from any expenses they may incur as a result of
Tandem contacting the applicable emergency medical care on their behalf.
Patient Responsibilities

Table of Contents
Customer Technical Support: 1-877-801-6901 7
Section 1 – Before You Begin
Chapter 1 – Introduction
1.1 System Description .......................................................................................................24
1.2 About this User Guide ...................................................................................................24
1.3 Important User Information ...........................................................................................25
1.4 Conventions of this Guide.............................................................................................26
Chapter 2 – Important Safety Information
2.1 Indications for Use ........................................................................................................28
2.2 Contraindications ..........................................................................................................28
2.3 System Warnings ..........................................................................................................29
2.4 System Precautions ......................................................................................................34
2.5 Potential Benefits From Using the System....................................................................38
2.6 Possible Risks From Using the System ........................................................................40
2.7 Working with your Healthcare Provider .........................................................................41
2.8 Emergency Kit ...............................................................................................................42
2.9 Verification of Proper Functionality................................................................................43
2.10 Wireless Co-existence, Quality of Service (QoS), and Data Security............................43

Table of Contents
Customer Technical Support: 1-877-801-69018
Chapter 3 – Getting to Know Your t:slim G4 System
3.1 What your t:slim G4 System Package Includes ............................................................46
3.2 System Terminology ......................................................................................................46
3.3 Explanation of System Symbols....................................................................................50
3.4 Explanation of System Icons.........................................................................................52
3.5 Explanation of System Colors .......................................................................................54
3.6 Screen Lock ..................................................................................................................56
3.7 CGM Screen Lock.........................................................................................................58
3.8 Home Screen.................................................................................................................60
3.9 CGM Home Screen .......................................................................................................62
3.10 Status Screen ................................................................................................................64
3.11 Bolus Screen .................................................................................................................66
3.12 Options Screen..............................................................................................................68
3.13 My Pump Screen...........................................................................................................70
3.14 My CGM Screen............................................................................................................72
3.15 Number Keypad Screen ................................................................................................74
3.16 Letter Keypad Screen....................................................................................................76

Table of Contents
Customer Technical Support: 1-877-801-6901 9
Section 2 – Key Pump Features
Chapter 4 – Getting Started
4.1 Charging the t:slim G4 Pump ........................................................................................80
4.2 Using the Touch Screen ...............................................................................................82
4.3 Turning on the t:slim G4 Pump Screen .........................................................................82
4.4 Unlocking the t:slim G4 Pump Screen ..........................................................................82
4.5 Edit Time .......................................................................................................................83
4.6 Edit Date........................................................................................................................83
Chapter 5 – Infusion Site Care and Loading Cartridge
5.1 Infusion Site Selection and Care ...................................................................................86
5.2 Cartridge Instructions for Use .......................................................................................88
5.3 Filling and Loading a t:slim Cartridge............................................................................88
5.4 Filling Tubing .................................................................................................................94
5.5 Filling Cannula ...............................................................................................................96
5.6 Setting Site Reminder ...................................................................................................97

Table of Contents
Customer Technical Support: 1-877-801-690110
Chapter 6 – Personal Profile
6.1 Personal Profile Overview ...........................................................................................100
6.2 Creating a New Profile.................................................................................................100
6.3 Programming a New Personal Profile .........................................................................102
6.4 Editing or Reviewing an Existing Profile......................................................................105
6.5 Duplicating an Existing Profile.....................................................................................106
6.6 Activating an Existing Profile.......................................................................................106
6.7 Renaming an Existing Profile.......................................................................................107
6.8 Deleting an Existing Profile..........................................................................................107
Chapter 7 – Bolus
7.1 Bolus Overview ...........................................................................................................110
7.2 Food Bolus Using Units...............................................................................................111
7.3 Food Bolus Using Grams ............................................................................................111
7.4 Correction Bolus..........................................................................................................112
7.5 Extended Bolus ...........................................................................................................113
7.6 Canceling or Stopping a Bolus....................................................................................115