Taylor McDonald's R200 Technical Document

This manual is for the exclusive use of licensees and employees of McDonald's Corporation.
©2005 McDonald's Corporation 04/07/20 (Original Publication) Printed in
All Rights Reserved (Updated 04/21/20) The United States of America
EM SD11 089363-MCD
Warranty
Warranty information is contained in this Equipment Manual. Refer to the warranty information listed in the Limited Warranty on
Equipment and Limited Warranty on Parts sections and to the warranty classifications listed in the Parts Identification/Function
section when service is performed on your machine.
It is recommended that the operator take the necessary time to carefully read through the complete warranty information.
Thoroughly understand your warranty protection before you begin operation.
For any questions pertaining to the Taylor warranty, please contact Taylor Company, Rockton, Illinois 61072.
Frozen Food Dispenser
Taylor Model R200
Place this chapter in the Frozen Food
section of the Equipment Manual.
Manufactured exclusively for
McDonald's®by
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Phone: [phone]
Toll Free Number
Outside Illinois:
1 [phone]
Inside Illinois:
1 [phone]
Fax: [phone]
Table of Contents
Introduction ........................................................................................................................................................................... 1
Unpacking and Installation.................................................................................................................................................... 1
Intended Use ........................................................................................................................................................................ 1
Specifications........................................................................................................................................................................ 1
Safety.................................................................................................................................................................................... 2
Equipment Safety ................................................................................................................................................................. 4
Dispenser Assembly ............................................................................................................................................................. 6
Disassembly, Defrost, and Cleaning..................................................................................................................................... 9
Dispenser Startup ................................................................................................................................................................. 9
Operation ............................................................................................................................................................................ 10
User Function Menu Structure ............................................................................................................................................ 13
Configuration (Config) Functions Menu Structure............................................................................................................... 14
Service Functions Menu Structure...................................................................................................................................... 16
Error Detection.................................................................................................................................................................... 20
Troubleshooting .................................................................................................................................................................. 21
Calibrations and Adjustments ............................................................................................................................................. 28
Parts Identification .............................................................................................................................................................. 31
Refrigeration System .......................................................................................................................................................... 42
Disposal of Equipment........................................................................................................................................................ 47
Electrical Diagram............................................................................................................................................................... 48
Limited Warranty on Equipment.......................................................................................................................................... 49
Limited Warranty on Parts .................................................................................................................................................. 51

The information in this manual is subject to change without notice.
IN NO EVENT WILL TAYLOR COMPANY BE LIABLE FOR TECHNICAL OR EDITORIAL OMISSIONS
MADE HEREIN, NOR FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be
copied, in whole or part, without the written consent of Taylor Company. Product names mentioned herein
are for identification purposes only, and may be trademarks and/or registered trademarks of their respective
companies.

1
INTRODUCTION
This manual contains important information on the proper
installation, operation, and care of the RAM R200 Frozen
Food Dispenser. Following the instructions and
procedures in this document will ensure that your
Dispenser provides years of reliable service. If any
problems with the Dispenser arise, this manual will also
provide troubleshooting tips and service information.
UNPACKING AND INSTALLATION
Remove all packing material from the dispenser. Open
the cabinet door. Disassemble, clean, sanitize, and dry
the hopper and accumulator assemblies. Clean, sanitize,
and dry the fry baskets. (see "Disassembly, Defrost, and
Cleaning" on page 1-9). Reassemble all components
(see "Dispenser Assembly" on page 1-6) for startup and
operation).
The equipment must be installed by qualified personnel
in accordance with the manufacturer’s instructions. Local
electrical installation and safety regulations must be
observed. Before installing check that voltage and
frequency on the data plate match the electrical supply.
INTENDED USE
The Frozen Food Dispenser must only be used for the
temporary frozen storage and dispensing of non-meat
based food products at commercial restaurants and
similar locations. Any other use would be deemed as
inappropriate. The Dispenser is designed for installation
and use indoors in a restaurant environment protected
from weather, excessive heat, excessive humidity, and
salt air.
HAZARD COMMUNICATION STANDARD:
Hazard Communication Standard (HCS) procedures in
this manual may include the use of chemical products.
These chemical products will be highlighted with boldface
letters followed by the abbreviation (HCS) in the text of
the procedure. See the HCS Manual for the appropriate
Material Safety Data Sheets (MSDS).
FCC STATEMENT
WARNING: This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may
cause interference to radio communications.
EMC STATEMENT
This equipment meets EMC directives:
• EN 55014-1:2006 + A1:2009
• EN55014-2:1997 + A1:2001 + A2:2008
Category II
SPECIFICATIONS
Electrical Requirements:
Domestic:
• 120VAC., 60 Hz, 7.8A, 1 phase
International:
• 220 - 240VAC., 50 Hz, 4.6A, 1 phase
Internal Circuit Breaker:
•15A
Dimensions:
• 22.5 in. wide, 31 in. deep, 76.75 in. high
(57 cm x 79 cm x 195 cm)
Minimum Operating Clearance Shall be:
• 1 in. (2.6 cm) clearance on each side
• 2 in. (5 cm) clearance at the back
• Open to ceiling, minimum 24 in. (60 cm)
Weight:
• 339 lb. (154 kg)
Hopper Capacity:
• 42 lb. (19.05 kg), weight may vary with product.
Operating Temperature:
• 5°F to 0°F (-15°C to -18°C) (recommended
ambient operating temperature of 75°F (24°C))
• Climate Class= N
Refrigeration:
• Model R200: R-404A (12.5 oz.) (354.4 g)
• Model R200: R290 (5.15 oz) (146.0 g)
Maximum Operating Altitude & Safe Tilt:
• Maximum Altitude: 7,000 ft. (2,134 m),
Maximum Tilt = 10 degrees
Insulation Blowing Gas:
•H2O
Noise Emissions:
•< 70 dB (A)

2
SAFETY
Always follow these safety precautions when operating
the Dispenser:
NOTICE! DO NOT operate this machine
without reading this entire manual first. Failure to follow
all of these operating instructions may result in damage
to the machine, poor performance, health hazards, or
personal injury.
IMPORTANT! This machine is to be used only
by trained personnel. It is not intended for use by children
or people with reduced physical, sensory, or mental
capabilities or lack of experience and knowledge. Where
limited machine operation is allowed for public use, such
as a self-serve application, supervision or instruction
concerning the use of the machine by a person
responsible for their safety is required. Children should
be supervised to ensure that they do not play with the
appliance.
IMPORTANT! Access to the service area of
the machine must be restricted to persons having
knowledge and practical experience with the machine, in
particular as far as safety and hygiene are concerned.
WARNING! DO NOT use a water jet to clean or
rinse the machine. Failure to follow these instructions
may result in serious electrical shock.
WARNING! Avoid injury.
•DO NOT operate the machine unless it is
properly grounded.
•DO NOT operate the machine with larger fuses
than specified on the machine's data label.
• All repairs should be performed by an
authorized Taylor service technician.
• The main power supplies to the machine must
be disconnected prior to performing installation,
repairs, or maintenance.
• Machines that are permanently connected to
fixed wiring and for which leakage currents may
exceed 10 mA, particularly when disconnected
or not used for long periods, or during initial
installation, shall have protective devices to
protect against the leakage of current, such as a
GFI, installed by the authorized personnel to the
local codes.
• Stationary machines which are not equipped
with a power cord and a plug or another device
to disconnect the appliance from the power
source must have an all-pole disconnecting
device with a contact gap of at least 0.125 in.
(3 mm) installed in the external installation.
• Supply cords used with this machine shall be
oil-resistant, sheathed flexible cable not lighter
than ordinary polychloroprene or other
equivalent synthetic elastomer-sheathed cord
(code designation 60245 IEC 57) installed with
the proper cord anchorage to relieve conductors
from strain, including twisting, at the terminals
and protect the insulation of the conductors from
abrasion.
• If the supply cord is damaged, it must be
replaced by a Taylor service technician in order
to avoid a hazard.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
distributor for service.

3
CAUTION! This machine must be placed on a
level surface. Use caution when moving the machine.
Failure to comply may cause the machine to tip over and
result in personal injury.
NOTICE! Cleaning and sanitizing schedules
are governed by your federal, state, or local regulatory
agencies and must be followed accordingly. Please see
the cleaning section of this manual for the proper
procedure to clean this machine.
IMPORTANT! If the crossed-out wheeled-bin
symbol is affixed to this machine, it signifies that this
machine is compliant with the EU Directives as well as
other similar end-of-life legislation in effect after August
13, 2005. Therefore, it must be collected separately after
its use is completed and cannot be disposed as unsorted
municipal waste.
The user is responsible for delivering the machine to the
appropriate collection facility, as specified by your local
code.
For additional information regarding applicable local
disposal laws, please contact the municipal waste facility
and/or local authorized Taylor distributor.
WARNING! Only install this machine in a
location where its use and maintenance is restricted to
trained personnel. Failure to comply may result in
personal injury.
CAUTION! Only trained and/or qualified
personnel, licensed in refrigeration, should perform
service to the refrigeration systems of this equipment.
Failure to comply may result in personal injury from
moving parts or damage to the machine.
Service functions described in this manual could cause
irreversible damage to the machine and/or injury to
personnel if performed improperly.
If the power cord is damaged, it must be replaced by the
manufacturer, or its service agent, or a similarly qualified
person in order to avoid a hazard.

4
EQUIPMENT SAFETY
Important:
•Turn the power switch OFF and disconnect the dispenser power cord from the wall outlet before cleaning, moving,
or servicing the dispenser.
•Inspect the dispenser on a regular basis to identify potential problems before they occur.
•Keep the Dispenser clean.
•Keep hands away from the accumulator doors and dispenser drums while the Dispenser is operating.
•Fry baskets may be hot. Pick them up by the handles only.
• Do not roll the Dispenser to the back sink for cleaning. This will cause unnecessary wear on the Dispenser.
•If the power cord is damaged it must be replaced by the manufacturer, or its service agent, or a similarly qualified
person in order to prevent a hazard.
•Use only the power cord that came with the Dispenser. Do not use an extension cord.
• Do not modify the power cord.
•In a safety emergency, immediately disconnect the power cord from the wall outlet.
• Do not obstruct access to the wall outlet or place pressure on the power cord.
• Do not SPRAY THE DISPENSER WITH LIQUID OR SOLVENTS. It is not sealed against jetting fluids, and
contamination may get into sensitive components. Spraying the Dispenser may void the warranty.
•Use caution when handling heavy parts such as back and top panels.
•Always re-install service panels when maintenance is complete.
•Keep machine upright at all times.
•Keep ventilation openings in the machine enclosure clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer. Do not drill or otherwise puncture cabinet walls or top.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the machine unless they are of the type
recommended by the manufacturer.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this machine.

5
Equipment Safety Cont.
Figure-1 US Only
Label is on the rear access panel and applies to the drum
motor and accumulator assemblies within the enclosure.
(A different label may be present on U.S. models.)
CAUTION, MOVING PARTS DO NOT OPERATE WITH
PANEL REMOVED.
Figure-2 US Only
Label is on rear access panel and near power cord inlet.
CAUTION, RISK OF ELECTRIC SHOCK.
INDICATES HAZARDOUS VOLTAGE WITHIN
DISCONNECT POWER BEFORE SERVICING UNIT.
Figure-3
Label is on the rear access panel and applies to the
cabinet insulation and refrigerant.
CAUTION, RISK OF FIRE KEEP OPEN FLAME FROM
EXPOSED INSULATION WHEN SERVICING
REFRIGERENT IS FLAMMABLE (RAM R200, R290
only).
Figure-4
Label is near the flap door assemblies.
NO HANDS BELOW
Hands should not be placed near or below the flap door
assemblies while the Dispenser is energized.

6
DISPENSER ASSEMBLY
Note: Before assembling the Dispenser, it is
recommended that all parts be cleaned, sanitized, dry,
and handled in a sanitary manner. Refer to the Cleaning
Procedures (page 9) for more information.
Figure-5 Fry Guide
Install the fry guide under the cabinet outlet, sliding it
onto the mounting rails.
Figure-6 Flap Door
Figure-7 Pivot Block
Figure-8 Accumulator Housing
Open the cabinet door. Install the flap door by slipping it
under the accumulator doors so the green arrows are
visible from inside the cabinet. Seat the flap door pivot
pin into the plastic pivot blocks, as shown above. Install
the accumulator housing on the accumulator doors.

7
Dispenser Assembly Cont.
Figure-9 Drum
Figure-10 Fry Diverter
Figure-11 Hopper Assembly
Install the drum into the hopper, making sure the square
opening in the drum is pointed toward the rear of the
hopper. Install the fry diverter in the hopper by sliding the
fry diverter tabs into the slots located on the inside
hopper wall. Install the hopper assembly into the cabinet
by sliding them onto the hopper supports. DO NOT force
the drum onto the shaft. Rotate the drum in the hopper
until the square opening meshes with the drum motor
shaft, then slide the hopper assembly backward until it
drops into place.
Figure-12 Storage Guide

8
Figure-13 Basket Rack
Figure-14 Drip Tray
Once the accumulator housing and hopper assembly are
in place, install the storage guide alongside the hopper
assembly and close the cabinet door. Assemble basket
rack and drip tray in the dispensing area.
Using the Optional Hash-Brown Rack
The RAM R200 cabinet can be used to store frozen
hash-browns while serving breakfast. To use the cabinet
for hash-brown storage, properly assemble the
Dispenser (see page 6), then install the optional
hash-brown rack accessory as shown in the diagram
below. The rack will serve as a shelf inside the
refrigerated cabinet for hash-brown storage.
Note: The hash-brown rack should be removed during
fry dispensing.
Caution: Do not store hash-browns on the drum below
the rack. This can damage the Dispenser.
Insert the four rods of the hash-brown rack into the holes
in the side of the hopper, then lower the rack onto the fry
diverter.
Figure-15
Using the Storage Guide
The RAM R200 comes with a storage guide that can be
used to aid in storage inside the cabinet. To use the stor-
age guide, properly assemble the Dispenser (page 6),
then install the storage guide as shown below. An extra
bag of fries or other frozen products may be placed in the
storage guide. This allows for extra storage inside the
cabinet while not interfering with the operation of the Dis-
penser.
Caution: Do not store items inside the cabinet without
using the storage guide.
Figure-16
Hash-brown rack P/N: 295846
Shown with Hopper P/N: 295696)
Storage Guide P/N: 295942

9
DISASSEMBLY, DEFROST, AND CLEANING
Important! These cleaning instructions are intended as a
guide. Refer to your local, state, and federal regulations
for any additional instructions and for cleaning frequency
requirements.
Remove all baskets from the Dispenser area. Open the
cabinet door and remove the hopper assembly by lifting
the front of the hopper up slightly and pulling forward.
Remove any unused product from the hopper and
accumulator housing by emptying the product into an
approved storage container. Place the storage container
immediately into a freezer to maintain frozen product.
Defrost
Because the Dispenser employs a cold wall design, it will
be necessary to manually defrost the cabinet daily. After
removing the product, use the On/Off switch to turn the
power off and unplug the dispenser power cord. Open
the cabinet door and allow 1 hour to defrost.
Caution: Never use a sharp object to remove frost
buildup. Never drill or otherwise puncture cabinet walls or
top.
Lift and remove the accumulator housing.
Lift and remove flap door assembly.
Lift the front of the fry guide and pull out to remove.
Remove the basket guide assembly from the Dispenser
by lifting up on the front of the guide then tilt and pull
outward. Remove drip tray by lifting, tilting and sliding
outward.
Take the removable components from the Dispenser to
the washing area. Wash them with a hot solution of
detergent and water. Rinse each component with clear
water and sanitize (wash/rinse/sanitize) (HCS). Allow
components to air-dry.
Note: The removable components are not dishwasher
safe.
Move the Dispenser out from the wall to clean behind
and underneath it.
Do not roll the Dispenser to the back sink for cleaning.
This will cause unnecessary wear on the Dispenser.
Once the cabinet is free of frost, wipe down the internal
and external cabinet with a hot solution of detergent and
water. Rinse with clear water and repeat wipe-down with
sanitizing solution (HCS) and allow to air-dry.
Warning: Do not spray the Dispenser with liquid or
solvents. The Dispenser does not provide a water tight
seal. Contaminants and moisture may get into sensitive
components.
Dry all components and reassemble the Dispenser
(page 6). Move Dispenser back into place.
Notice: The Dispenser must be accessible from all sides
for routine cleaning and maintenance. A minimum of 1 in.
(25 mm) clearance on both sides and 2 in. (50 mm)
behind the Dispenser is recommended.
DISPENSER STARTUP
When the Dispenser is in place, lock both front casters.
Make sure power switch, located on the right side of the
Dispenser is turned Off. Assemble the Dispenser
(page 6). Plug the power cord into an approved outlet
and turn the Dispenser on.
Note: Turn Dispenser on a minimum of 90 minutes
(depending on ambient temperature conditions) before
loading frozen product into the Dispenser. Once the
temperature display has dropped to 10°F (-12°C), load
frozen product into Dispenser and use the Dispenser.
Figure-17
Item Description
1 Menu Button
2 Refrigeration Status
3 Load Size Selection
4 Display
5 OK Button
6 Basket Size - Small Load Button
7 Basket Size - Medium Load Button
8 Basket Size - Large Load Button
9 Cabinet Temperature
10 Weighing System Status
11 Up and Down Buttons
12 Load Size Indicator Lights
1
2
3
4
5
678
12
11
10
9

10
The operator panel consists of two groups of controls: the
hopper controls and system controls with data display. It
is used to make basket load size selections and to
access controller functions. On power up, the display will
very briefly show the software name, software version,
copyright notice, and then the main screen.
The main screen will appear as shown above. The
display shows:
• Current refrigeration status
Waiting - Refrigeration system in short cycle delay
Cooling - In initial cool-down stage
RAM 200-F - In normal refrigeration cycle
Open - Cabinet door is not closed
• Current cabinet temperature (*after temperature
indicates compressor is on in normal cycle)
• Current basket load size selection (Select Size - if no
selection has been made)
• Current weighing system status
Filling - Drum is turning to place fries on the
accumulator doors.
Empty - Insufficient weight on accumulator doors
after filling cycle, hopper is empty.
Ready - Fries are waiting to be dispensed. Place
basket in fill position to dispense.
OPERATION
Note: This machine is to be used only for dispensing
frozen fries or other approved product. Any other use
may cause injury to personnel or damage to the machine.
The Frozen Food Dispenser is intended to maintain and
dispense frozen fries on demand eliminating the need for
staging full baskets of fries. Dispensing and cooking fries
direct from the freezer results in improved fry quality,
consistency and yield.
Do not stage full baskets of fries on the bottom tray.
The lower tray area should be used for empty fry
basket storage only.
Loading the Hopper
Note: To achieve optimum fry yield and the most
consistent basket loads, it is important to use the
following technique for loading frozen fries into the
hopper.
The Dispenser hopper holds 42 lb. (19.1 kg). Hopper
capacity may vary depending on the product.
Warning: Pinch Hazard. Personnel should take care not
to place hands or fingers near the drum inside the hopper
while this machine is in operation. Hands or fingers could
be pinched between the drum and the hopper as the
drum turns.
Note: Do not shake or drop fries from the bag or box
into the hopper. This will result in unnecessary fry
breakage.
For each bag or box of fries:
1. Remove the bag of fries from the case. Be careful not
to crush the fries.
2. Open the top of the bag or box completely. (A
partially open bag may retain fries.)
3. Hold the opened end of the bag closed with your
hand and lay it in the hopper with the opening toward
the side opposite of the diverter.
4. Release the opened end of the bag or box.
5. Empty the bag into the hopper by pulling it evenly
toward the diverter. When adding multiple bags of
fries, alternate the placement of the bag in the
hopper opposite of the previous bag. The second bag
of fries should be emptied into the hopper with the
opening toward the diverter, and pulling it evenly
toward the hopper wall opposite the diverter.
6. This crisscross loading method ensures an even
distribution of fry lengths in the hopper and the
baskets.
Setup and Operation
1. Fill hopper with product.
Note: DO NOT SHAKE OR DROP the fries into the
hopper (refer to “Loading the Hoppers” on page 10).
2. Select a Basket Size button to dispense desired load.
3. Default settings are:
• Small load = 0.50 lb. (225 g)
• Medium load = 1.0 lb. (450 g)
• Large load = 1.5 lb. (700 g)
An LED will illuminate above the basket load size that is
currently selected.
4. The drum motor will turn until the selected target
weights are achieved. If there is insufficient product
in the hopper a low fry warning “EMPTY” will show on
the display.
5. Place a basket under the accumulator outlet. Lift the
front of the basket slightly and slide the basket

11
forward over the basket sensor. The accumulator
doors will open and close, discharging product into
the waiting basket.
6. Remove the basket.
7. The Dispenser will repeat step 4, preparing the next
basket. The Dispenser will automatically dispense as
soon as the next basket is present.
Automatic Load Size Step Down Feature
(For Dispensers with this feature.) When in the Large
load size setting, if a basket has not been dispensed
within 4 minutes the machine will automatically shift from
the Large to the Medium setting. The weight selection will
remain in the Medium setting until the operator elects to
change it.
Automatic Load Size Step Down Feature
(Euro only)
(For Dispensers with this feature.) When operating the
Dispenser in the Large or Medium load size settings, the
Dispenser automatically changes the selected load size
to the next smaller size if a basket is not dispensed within
a preset time period. If the dispenser is operating in the
Large setting it will automatically switch to the Medium
setting in a preset time period (default is 7 minutes). If the
dispenser is operating in the Medium load size, the
dispenser will change again to the Small load size if a
basket is not dispensed in a second preset time period
(default is 3 minutes). Preset time periods are set using
the Configuration Function “Step down.”
Daily Closing
Select ‘Last Basket’ from the operator panel to cancel all
currently selected basket loads. Using the operator
panel, press the menu button once to display Last
Basket, then press the OK button.
The Dispenser will stop automatically refilling the
accumulator housing. Dispense any fries present in the
accumulator housing into a basket. The Dispenser will
not refill the housing.
Empty the Dispenser. Dispose of any unused product or
place into an approved storage container. Place
container immediately into freezer to maintain frozen
product.
Take the removable components from the Dispenser to
the washing area. Wash them with a hot solution of
detergent and water. Rinse with clear water and sanitize
(HCS). Allow to air-dry. (See “Disassembly, Defrost, and
Cleaning” on page 1-9.)
Defrost Cabinet Daily:
Turn the power switch off, then open the cabinet door to
allow the Dispenser to defrost for 1 hour or until free of
frost.
Caution: Never use a sharp object to remove frost
buildup.
Once the cabinet is free of frost, wipe down the internal
and external cabinet with a hot solution of detergent and
water. Rinse with clear water and repeat wipe-down with
sanitizing solution (HCS) and allow to air-dry.
Reassemble the Dispenser (page 6). Move Dispenser
back into place.
Last Basket/Cancel Selections
Before cleaning the Dispenser, or if it becomes
necessary to stop automatic dispensing, the operator is
able to cancel the selected basket load. The drum will
stop turning and any currently selected basket load light
will turn off. Any fries present in the accumulator housing
will dispense automatically if a basket is presented. The
Dispenser will not refill the housing.
To cancel a currently selected basket load using the
operator panel, press the Menu button once to display
Last Basket, then press the OK button. The Dispenser
will stop automatically refilling the accumulator housing.
To return to normal operation select a Basket Size
button.
Error Conditions
The Dispenser’s controller can detect an error or
abnormal condition. When an error condition is detected
the display will display **ERROR** and state the error
that has occurred.
Resetting Errors: When an error does occur, it is
normally reset by pushing the OK button.
Note: Errors relating to the refrigeration systems, while
requiring corrective action, will not disable the fry
dispensing portion of the machine.
If the error condition persists, turn the power switch Off
and unplug the power cord from the wall outlet. Check
the power cord for any obvious defect. Open the cabinet
door to make sure the dispenser is properly assembled
(page 6) and the product is loaded properly.
See page 21 for a complete list of errors and for a
troubleshooting guide to aid in resolving the error
conditions.

12
Low and Empty Hopper Warnings
The RAM R200 Frozen Food Dispenser is equipped with
a low product sensor. When the product level in the
hopper nears empty, a low product message Low Fry will
appear on the display. The Dispenser will continue to
dispense product.
This message will remain until the hopper is refilled.
When the hopper runs empty, a flashing Hopper Empty
will also be displayed on the main screen. The dispense
cycle will stop.
The Hopper Empty warning indicates the dispenser was
unable to achieve the target weight on the accumulator
doors. It may also indicate a scale obstruction, calibration
problem, or bridged fries in the hopper.
If the Empty warning is present, check and/or fill the
hopper and press a basket load button to restart the
cycle.
Note: The Dispenser will also retry the weigh cycle
every 90 seconds.
Door Ajar Switch
The Dispenser is equipped with a door switch detecting
an open cabinet door. If the door is ajar, Open will appear
on the display. The Open message will begin to flash
after 5 minutes. If the door remains ajar for more than
15 minutes, the refrigeration compressor will shut off until
the door is closed again. This condition will not affect the
operation of the dispensing portion of the machine but is
intended to avoid unnecessary wear on the refrigeration
system of the RAM R200 Frozen Food Dispenser.
Bypass Mode of Operation
Sensor Bypass mode will allow the Dispenser to remain
operational in the event that a basket sensor fails. Sensor
Bypass mode is intended to be a temporary condition
until a replacement basket sensor can be installed.
Note: The Sensor Bypass mode is a volatile condition
and will return to normal operation if the power is turned
off and back on again.
While in Sensor Bypass mode the basket sensor is
disabled and will not dispense fries automatically into a
basket when presented.
To dispense the fries into a basket, press the selected
Basket Size button after placing an empty basket
under the accumulator door opening. The accumulator
doors will cycle each time the Basket Size button is
depressed.
While in Sensor Bypass mode the Dispenser will
otherwise appear to operate normally, refilling the
accumulator housings automatically after each dispense
cycle with the selected load of fries.
Note: Engaging Bypass mode is performed from the
Service Functions menu (page 16) using the operator
panel on the front of the Dispenser and may require a
manager’s password to access the menu.
To access the Service Functions menu on the operator
panel, press the Menu button three times to display
Service Menu. Then press the OK button. If the display
does not change, the manager password has been set.
Enter the manager’s password using the Up and Down
arrows and basket load size buttons. Then press the OK
button.
The display will change to Service Menu with Error
Counts shown below. Press the Up arrow button until
Bypass Functions is displayed, then press the OK button
to access the Bypass Functions.
The display will read Bypass Functions with a flashing
Refrig and On underneath. Use the Up arrow
button to change Refrig to Basket and press the OK
button. The On will now be flashing. Use the Down arrow
to select Off and press the OK button. The Sensor
Bypass mode is now activated.
Press the Menu button to exit to the main Service
Menu screen. Press the Up arrow button until Main
Screen is shown. Then press the OK Button to return to
the main screen.
To deselect the Sensor Bypass mode, return to the
Sensor parameter in the Bypass Functions screen.
Press the Up arrow button to change Off to On then
press the OK button to save the setting.
Press the Menu button to exit to the main Service
Menu screen. Press the Up arrow button until Main
Screen is shown, then press the OK button to return to
the main screen.

13
USER FUNCTION MENU STRUCTURE
•Press the Menu button to find the desired menu, then press the OK button to select the menu.
•Use the Up and Down arrow buttons to find the desired function.
•Press the OK button to select the desired function.
•Menu button exits function at any time and returns to Main Menu.
Note: A Service Password is available. Use the Service Password if the manager’s password has been misplaced.
The Service Password operates in the Service Menu only and will erase the manager’s password and restore to default
(no password). The Service Password sequence is:
Small Basket, Up arrow, Down arrow, Large Basket, Medium Basket (twice), then OK button.
Function Name Description
Last Basket/Cancel
Selections
Halts weighing-in process.
Turns off all basket load size button lights.
Immediate return to main screen.
Last Basket/Cancel Selections Halts weighing-in process. Turns off all size button lights.
Immediate return to Main screen.
Calibrate
Note: See "Calibrations and
Adjustments" on page 1-28.
Calibrates scale.
1. Remove hopper. Note: Leave the housing in place on the accumulator doors.
2. Display reads “Place Basket.” Waits for a basket to be placed, then empties the
accumulator doors into the basket.
3. Tares automatically.
4. Display reads “Place 1.0 lb.”, or “Place 450 g” if set to metric units. Place 1.0 lb. (450 g)
weight on the accumulator doors.
5. Display reads “Place 2.0 lb.,” or ”Place 900 g” if set to metric units. Place an additional
1.0 lb (450 g).
6. Display reads “Remove Weight.” Remove weights from the accumulator.
7. Re-install hopper. The dispenser will return to normal operation with no basket size
selected.
Error History Displays the last 10 recorded errors in reverse order starting with the last error recorded.
• Up button shows next error.
• Down button shows previous error.
• OK button closes function.
Software Version Display shows current software for both controller software and display software. OK button
closes function.
Main Screen Immediate return to Main screen.

14
CONFIGURATION (CONFIG) FUNCTIONS MENU STRUCTURE
•Press the Menu button to find the desired menu then press the OK button to select the menu.
•Use the Up and Down arrow buttons to find the desired function.
•Press the OK button to select the desired function.
•Menu button exits function at any time and returns to main menu.
Note: A Service Password is available. Use the Service Password if the manager’s password has been misplaced.
The Service Password operates in the Service Menu only and will erase the manager’s password and restore to default
(no password). The Service Password sequence is:
Small Basket, Up arrow, Down arrow, Large Basket, Medium Basket (twice), then OK button.
Function Name Description
Set Targets
Allows the basket load targets to be customized for each basket load size. 0.25 lb. to 2.0 lb.
(100 g to 1,000 g)
Display shows a flashing Small and the current small basket size weight target.
1. Up and Down arrows move through the three basket load sizes (Small, Medium, and
Large). OK button selects basket load size to change.
2. Display shows current basket size target weight flashing. Use the Up and Down arrows
to change the target weight, 0.25 lb. to 2.0 lb. (100 g to 1,000 g). OK button saves the
new target weight and returns to the basket load size selections (Small, Medium, and
Large).
3. Menu button returns to the Configuration menu.
Set Temp
Allows the refrigeration cycle turn ON and turn OFF target temperatures to be changed. The
default is ON at 5°F (-15°C) and OFF at 0°F (-18°C).
• OK button selects the target (ON or OFF) to be set. The target temperature will be
blinking.
Turn ON target is changed using the Up and Down arrows. The differential between the turn
ON and turn OFF settings remains the same.
Turn OFF target is changed using the Up and Down arrows and can be set independent of
the turn ON target.
• Up button will increase the target temperature in 1° increments.
• Down button will decrease the target temperature in 1° increments.
• OK button changes the selection between ON or OFF.
Menu button saves setting and returns to the Configuration menu
Set Language
Allows the display language to be changed.
• Use Up and Down arrows to change display language.
OK button stores the new setting and exits to Configuration Menu.
Set Metric
Changes from English to metric units. Display will default to currently selected unit.
• Up and Down arrows switch between United States and metric.
• OK button stores the new setting, closes the function, and exits to
• Configuration menu.
Note: Scales must be calibrated. (See “Calibrations and Adjustments” on page 1-28.) Press
the Menu button at any time to abort function and return to the Configuration menu.

15
Step Down (Euro only) Allows the load size step down time periods to be changed. Times shown in minutes.
Display shows Large to Medium and Medium to Small load size step down times.
Note: Times shown are default times.
• Large to Medium = 7
• Medium to Small = 3
• Up arrow increases setting in 1 minute increments.
• Down arrow decrease setting in 1 minute increments.
• OK button changes between Large to Medium and Medium to Small parameters.
Set Password Allows a password to be set to access both configuration and service
functions. (Default is no password.) (See page 28.)
Press OK button to enter function. Display shows “--------“.
Use basket size buttons and Up and Down arrows to enter up to an eight digit password then
press the OK button. (Any sequence of the basket size buttons and Up and Down arrow
buttons can be used to create a password.)
Display reads “Repeat Password” and “--------“. Repeat the password sequence then press
OK to save the password and exit to the Configuration menu. (See page 28 for Service
Password.)
Note: Press the Menu button at any time to abort function and return to the Configuration
menu.
Main Screen Press OK to exit Configuration menu, and return to the Main screen.
Function Name Description

16
SERVICE FUNCTIONS MENU STRUCTURE
•Press the Menu button to find the desired menu then press the OK button to select the menu.
•Use the Up and Down arrow buttons to find the desired function.
•Press the OK button to select the desired function.
•Menu button exits function at any time and returns to Main menu.
Note: A Service Password is available. Use the Service Password if the manager’s password has been misplaced.
The Service Password operates in the Service menu only and will erase the manager’s password and restore to default
(no password). The Service Password sequence is:
Small Basket, Up arrow, Down arrow, Large Basket, Medium Basket (twice), then OK button.
Function Name Description
Error Counts
Displays the number of occurrences of each error. Press OK button to enter function.
Display shows Error and Number of Occurrences (Counts).
• Up arrow shows next error.
• Down arrow shows previous error.
• Menu button closes function and returns to Service menu.
Clear Functions
Allows for clearing the Error Log, Held Errors, and to reset Dispenser Parameters. Display
shows a blinking function (Error Log, Held Errors and Parameter [Parameter refers to factory
defaults]).
• Up arrow will advance to next function.
• Down arrow to previous function.
• OK button selects function.
Display will now blink Keep.
Up and Down arrows will change display between Keep and Reset (Keep retains current
settings, Reset clears Error Log, and Held Errors, and resets Parameters [Factory
Defaults]).
Pressing OK selects Keep or Reset, closes function, and returns to Service.
Note: Scale must be calibrated if Parameters (factory defaults) reset.
Press the Menu button at any time to abort function and return to the Service menu.
Adjust Temp.
(adjust temperature probe)
Note: See procedure on page 29.
Caution: Read procedure on page 29 before continuing.
Displays the current temperature probe reading in tenths of a degree e.g. -1.5°F.
Allows the cabinet temperature probe to be corrected.
• Up arrow will increase temperature in 0.1° increments.
• Down arrow will decrease the temperature in 0.1° increments.
OK button will save the setting and return to Service menu.
Scale Readout
Displays the live units used to calculate weight,
the live calibrated weight in pounds or grams,
and the tare setting. OK button closes function
and returns to the Service menu.
Scale: Live units / Tare
Live Calibrated weight / Tare Setting

17
Refrig Monitor Displays the present state of the refrigeration
system.
Refrigeration Cycle:
• “Wait” = In short cycle delay or in Bypass mode.
• “Cool” = Initial cooling cycle.
• “On” = Normal refrigeration cycle, compressor on.
• “Off” = Normal refrigeration cycle, compressor off.
Timeout – Number of seconds remaining in refrigeration short cycle delay.
• Door: Door Switch status. * indicates door switch on, door closed.
• Out: Compressor output status. * indicates compressor output is on. Compressor
should be running.
• Back: Refrigeration Feedback Relay status. Used to diagnose refrigeration system.
• OK button closes function and returns to the Service menu.
Weighing Monitor Displays the present state of the
weighing system.
Weighing cycle
• Idle - Waiting for a basket size selection.
• Check - Checking Tare weight
• Dispens - In dispense cycle.
• Pulsing - Nearing target weight
• Drop - Dispensing product into basket
• Empty - Dispense cycle has completed, target weight not met.
• Disable - No load selection has been made.
•“Live weight” is the actual calibrated weight on the accumulator doors.
•Out: Drum motor output (* is present when output is on, numbers just to the right indicate
current is present.)
•“Load size” is the current basket load size selection.
•OK button closes function and returns to the Service menu.
Accum Monitor Displays the present state of the
accumulator doors.
Accum. door position:
• Open - Doors.
• Close - In dispense cycle.
•Out: Accumulator door motor output, * indicates on. Number to right indicates current.
•“Accum door state” is the current door state, “Ajar” or “Closed.”
•Home: * Indicates home position has been reached during cycle.
•OK button closes function and returns to Service menu.
Function Name Description
Refrig. Cycle Door:_ Timeout
Out:_ Back:_
Weighing cycle Live weight
Out:_ Load size
Accum. door position Out:_
Accum door state Home:_

18
Sensor Monitor Displays the present state of the
Basket Sensor.
“Sensor:_” * indicates sensor is reading a
basket present.
“Basket State” indicates present basket cycle.
• “None” - No basket is present.
• “Basket” - Basket is present waiting to be filled.
• “Filled” - Basket is present and has been filled.
“Weigh cycle” indicates position in the weighing cycle
• Idle - Waiting for a basket size selection.
• Check - Checking tare weight.
• Dispens - In dispense cycle.
• Pulsing - Nearing target weight
• Drop - Dispensing product into basket.
• Empty - Dispense cycle has completed, target weight not met.
• Disable - No load selection has been made.
OK button closes function and returns to the Service menu.
Fry Monitor Used to set the Low Fry Sensor
Alarm level. The Low Fry Alarm will turn on
after the Low Fry Sensor stops sensing fries
and a set amount of fries has been dispensed.
If no fries are sensed at start up, the display will
read “No Fry Sensor.” Once fries are sensed, the display will read “Low Fry Sensor_.”
The “_” indicates the Low Fry Sensor is active.
Sensor level set point
Shows the amount of weight which must dispense, once the sensor stops sensing fries
and before the alarm turns on.
Up and Down arrow buttons change the Sensor Level setting.
Current level
Shows the weight remaining before the alarm turns on. If the sensor is indicating fries
present, the Sensor Level set point and the Current level will be the same.
Menu button exits the function and returns to the Service menu.
Bypass Functions
Note: Volatile setting. (will reset
each time power is cycled)
Used to bypass certain dispenser systems to allow for diagnosing problems or to operate if a
system has failed (sensor). The systems are the refrigeration system, the weighing cycle,
and the basket sensor.
Display will read a flashing Refrig.
• Use the Up and Down arrow buttons to change from Refrig,
Weigh or Sensor.
• OK button selects system to be bypassed.
Display will read a flashing ON.
• Up and Down arrow buttons change between ON and OFF, then press the OK
button. (Select OFF to bypass the selected system.)
Display returns to Service menu.
Note: Press the Menu button at any time to abort function and return to the Service menu.
Function Name Description
Basket Sensor_
Basket State Weigh cycle
Low Fry Sensor_
Sensor level set point Current level