TEC B-SP2D Series User manual

TEC Protable Printer
B-SP2D SERIES
Original Mar., 2003
(Revised )
PRINTED IN JAPAN
Maintenance Manual
Document No. EO18-33014

NOTE: Failure to follow manual instructions or any unauthorized modification, substitution or
change to this product will void the limited product warranty.
WARNING!
Follow all manual instructions. Failure to do so could create safety hazards such as fire or
electrocution.
CAUTION!
The country setting for the Wireless LAN Module may need to be changed according to each
country’s Radio Law. Before selling the printers, refer to Section 7 and change the setting if
necessary.
(Revision Date: Feb.17, 2004)

EO18-33014
Page
(RevisionDate: Jan.29, 2004)
TABLE OF CONTENTS
1. UNPACKING ............................................................................................1- 1
1.1 PROCEDURE .................................................................................1- 1
1.2 CHECKS .........................................................................................1- 1
2. MAIN UNIT REPLACEMENT ...................................................................2- 1
2.1 REPLACING THE CPU PC BOARD
AND THE WIRELESS LAN MODULE............................................2- 1
2.2 REPLACING THE DRIVE PC BOARD
AND THE STEPPING MOTOR ASS'Y.......................................... 2- 5
2.3 REPLACING THE PLATEN ............................................................2- 8
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS .......2-10
2.5 REPLACING THE STRIP ROLLER ...............................................2-18
2.6 TEST PRINT ..................................................................................2-20
2.7 SETTING AND ADJUSTMENT...................................................... 2-24
3. ELECTRONICS........................................................................................3- 1
3.1 BLOCK DIAGRAM ..........................................................................3- 1
3.2 CPU PC BOARD.............................................................................3- 2
3.3 DRIVER PC BOARD.......................................................................3- 3
4. PROGRAM DOWNLOAD.........................................................................4- 1
4.1 PROGRAM DOWNLOADING TO A WINDOWS MACHINE ...........4- 1
4.2 COMMUNICATION PARAMETERS SETTING...............................4- 3
4.3 DOWNLOAD TO THE PRINTER ....................................................4- 4
4.4 DOWNLOAD TO THE WIRELESS LAN MODULE ........................ 4-10
5. TROUBLESHOOTING .............................................................................5- 1
6. OPTIONAL EQUIPMENT.........................................................................6- 1
6.1 HOW TO USE THE BATTERY CHARGER
(B-SP2D-CHG-QM) .......................................................................6- 1
6.2 HOW TO USE THE BATTERY CHARGER
(B-SP2D-CHG5-QM) ......................................................................6- 2
7. WIRELESS LAN PARAMETER SETTING ...............................................7- 1
7.1 WHEN USING THE RFLAN CONFIGURATION TOOL..................7- 1
7.2 WHEN USING THE WEB BROWSER ...........................................7-10
Copyright © 2004
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorized Service representative with regard to any queries you may have
in this manual.

1-1
1. UNPACKING EO18-33014
1.1 PROCEDURE
1. UNPACKING
1.1 PROCEDURE
1) Open the carton.
2) Unpack the accessories from the carton.
3) Unpack the printer.
NOTES: 1. Keep the carton and pad for future transportation of the printer.
2. Since the power cord set is not enclosed in this battery charger unit, please purchase an approved
onewhichmeets the standard foreachcountry from yourAuthorizedTOSHIBA TEC representative.
For details, please refer to the B-SP2D-CHG Owner's Manual.
1.2 CHECKS
1) Check for damage or scratches on the machine.
2) Confirm that none of the accessories are missing.
SMW-3x8Screw CordClamp MediaGuide
BeltHolder
Battery
OuterWindedGuide
Owner'sManual
Carton
Carton
BatteryCharger
(B-SP2D-CHG-QM)
B-SP2DPrinter
Accessory
SMW-3x8Screw
(GH20 Type only)
Owner'sManual
[ Printer and Accessorry ] [ Battery Charger ]

2-1
2. MAINUNITREPLACEMENT EO18-33014
WARNING!
1. Unload the battery before replacing any parts.
2. Danger of explosion if battery is incorrectly replaced. Replace the battery only with 'TOSHIBA TEC
Corporation, Battery Pack Type B-SP2D-BT, 7.4V 1400mAh Lithium-Ion. Discard used batteries
according to the manufacture's instructions.
Allmachinesaregenerallydelivered intheir bestcondition. Efforts shouldbe madetokeepthemthat way. Lack
of oil, or the presence of debris or dust, may cause an unexpected failure. To maintain in optimal operating
condition, periodically clean the machine and apply the proper kinds of oil to each part in which lubrication is
needed.
Although the frequency of lubrication varies according to how often the machine is used, as a minimum it is
necessary to lubricate before any part becomes dry. It is also necessary to wipe off excessive oil or it will collect
dirt.
NOTE: Replacement procedures are partly different depending on the models.
2.1 REPLACING THE CPU PC BOARD AND THE WIRELESS LAN MODULE
For GH20/GH30 models
1) Remove the three cover securing screws to remove the bottom cover. For the RoHS compliant
printers, the cover securing screws are covered with rubber caps. First, remove the rubber caps
using tweezers or something, and then, remove the cover securing screws. At this time, care must
be taken not to damage the bottom cover.
The removed rubber caps are non-reusable. Please use new rubber caps (Part No.: 7FM02372000)
when reassembling the printer.
NOTES: 1. When removing the bottom cover, support the gears so that they don't come out.
2. When reassembling, tighten the cover securing screws with 2.5 to 2.8kgf⋅cm (0.245 to
0.275N⋅m).
3. When reassembling, attach the bottom cover so as not to catch the FPC cable.
(Revision Date: Mar. 10, 2006)
2.1 REPLACINGTHECPUPCBOARDANDTHEWIRELESSLANMODULE
Lubrication
CAUTION!
1. Since a lot of small molded parts are used in this printer, care must be taken not to damage or lose
them.
2. Be careful not to damage the print head while removing and reassembling.
3. In the United States, used lithium ion batteries should be returned to the store where you bought the
machine. (USA only)
4. LITHIUM ION BATTERY
DISPOSE OF PROPERLY
Caution: Do not handle damaged or leaking lithium ion battery.
5. Before handling the main parts, be sure to discharge static electricity in human body through other
metals. Failure to do this may damage the CPU PC board, print head, etc..
2. MAIN UNIT REPLACEMENT
CAUTION!
1. Lubrication: Duringparts replacement
2. Kinds of oil: FLOIL G-488: 1Kg can. (Part No.19454906001)
3. Do not spray the inside of the printer with lubricants. Unsuitable oil can damage the mechanism.
CoverSecuringScrew
BottomCover
RubberCap

2-2
2. MAIN UNIT REPLACEMENT EO18-33014
(Revision Date: Feb. 17, 2004)
2.1 REPLACING THE CPU PC BOARD AND THE WIRELESS LAN MODULE
For GH40 model
1) Remove the three PT-3x8 screws to remove the bottom cover.
Remove the wireless LAN module from the gear cover, and then, disconnect the FPC cable from the wireless
LAN module. Remove the three cover securing screws to remove the gear cover.
NOTES: 1. When removing the gear cover, support the gears so that they do not come off.
2. When reassembling, tighten the PT-3x8 screws with 6kgf • cm (58.8N • cm).
3. When reassembling, be careful not to pinch the FPC cable by the bottom cover or gear cover.
Also, connect the FPC cable to the wireless LAN module with the terminal side facing to the
bottom cover. Then, lock the FPC cable with the connector lock.
Gear Cover
Wireless LAN Module
Bottom Cover
PT-3x8 Screw
FPC Cable
Wireless LAN Module
Connector
Terminal Side of the FPC Cable
Cover Securing Screw
4. When the wireless LAN module is replaced with a new one, it is necessary to set the country
setting appropriately for the country where the printer is used. (Refer to Section 7.)

2-3
2. MAIN UNIT REPLACEMENT EO18-33014
2) Open the battery cover, and then remove the top cover.
NOTE: When reassembling, attach the top cover so as not to catch the FPC cable.
3) Disconnect all the connectors to remove the CPU PC board from the pritner.
NOTES: 1. When removing each FPC cable, unlock the connector with tweezers, etc. At this time, be careful
not to scratch the FPC cable and the CPU PC board.
2. Do not fold back the FPC cables. Doing so may damage the internal wires.
Battery Cover
Top Cover
CPU PC Board
CN101
Print Head FPC
CN102
Sensor 1 FPC
CN103
Interface FPC
CN104
Sensor 2 FPC
(Revision Date: Jan. 29, 2004)
2.1 REPLACING THE CPU PC BOARD AND THE WIRELESS LAN MODULE

2-4
2. MAIN UNIT REPLACEMENT EO18-33014
4) While raising the CPU PC board a little, remove the Drive PC board from CN2 on the CPU PC board.
5) After replacing the CPU PC board with the new one, reassemble in the reverse order of removal.
After the replacement, perform each check and setting below.
(1) Status Indicator
CPU PC Board
Drive PC Board
CN2
Status Indicator
The status indicator is off.
The status indicator blinks in red for a few seconds,
then lights in green.
If the battery is nearly end, the status indicator lights
in orange. If the battery voltage is low, the status
indicator lights in red.
The status indicator blinks in red.
Condition
The printer is off.
The printer is turned on.
After the printer is turned on, the
[FEED] button is pressed without
media loaded.
When the status indicator doesn't perform as the table above shows, make sure that the cables are connected
to the CPU PC board properly. If the status indicator still doesn't perform properly, replace the CPU PC board
with the new one.
(2) Test Print
Perform a test print to check each item. (Refer to Section 2.6 TEST PRINT.)
(3) Initial Setting
WithSetUp Tool,be suretoperform eachsensor adjustment,destination setting, printerID setting,and online
check printing. (Refer to Section 2.7 SETTING AND ADJUSTMENT.)
(RevisionDate: Jan.29, 2004)
2.1 REPLACING THE CPU PC BOARD AND THE WIRELESS LAN MODULE

2-5
2. MAIN UNIT REPLACEMENT EO18-33014
(Revision Date: Jan. 29, 2004)
2.2 REPLACING THE DRIVE PC BOARD AND THE STEPPING MOTOR ASS'Y
2.2 REPLACINGTHE DRIVE PC BOARD ANDTHE STEPPING MOTOR ASS'Y
1) Remove the bottom cover, top cover, and CPU PC board from the printer. For the GH40 model, also
remove the wireless LAN module and gear cover.
(Refer to Section 2.1 REPLACING THE CPU PC BOARD AND WIRELESS LAN MODULE.)
2) In case of the GH20 model, remove the SMW-2x6 screw to release the earth wire of the interface PC board
(RS-232C).
3) Release the connector lock to disconnect the FPC cable, and then pull out the interface PC board (Bluetooth
or RS-232C).
4) Remove the gears from the printer in the following order; 1. motor idler gear, 2. idler gear, 3. platen idler
gear.
5) Remove the 1. stepping motor ass'y, 2. ATC-battery terminal ass'y, and 3. drive PC board from the printer as
an assembly.
6) Remove the stepping motor ass'y and the ATC-battery terminal ass'y from the drive PC board.
3. Drive PC Board 1. Stepping Motor Ass'y
2. Idler Gear
3. Platen Idler Gear 1. Motor Idler Gear
FPC Cable
Connector Lock
2. ATC-Battery Terminal Ass'y
Interface PC Board (Bluetooth)
(GH30 model only)
(GH20 type only) Earth Wire
SMW-2x6 Screw
Interface PC Board
(RS-232C)

2-6
2. MAINUNITREPLACEMENT EO18-33014
(Revision Date: Mar. 10, 2006)
2.2 REPLACINGTHEDRIVE PCBOARDANDTHESTEPPINGMOTORASS'Y
6) Remove the stepping motor ass'y and the ATC-battery terminal ass'y from the drive PC board.
7) Remove the two SMW-2x6 screws to remove the stepping motor from the motor bracket.
8) After replacing the drive PC board and the stepping motor ass'y with the new ones, reassemble in the reverse
orderofremoval.
NOTES: 1. Whenreassemblingthesteppingmotorass'y,fitthepositioningpinsintothemountingholeofthemotor
bracket as the figure below shows.
2. For the GH20 model, when attaching the motor braket to the printer, make sure that the earth spring
on the motor braket comes in contact with the printer's earth plate.
Motor Bracket
SteppingMotor
SMW-2x6 Screw
Positioning Pin
Positioning Pin Motor Bracket
Earth Spring
Printer's Earth Plate

2-7
2. MAIN UNIT REPLACEMENT EO18-33014
3. Before reassembling the gears, wipe away dusts, stain or dirt on the gears with a clean cloth. Also
apply FLOIL G-488 to each gear' shaft and the portion between the motor gear and the motor idler
gear.
4. After reassembling the gears, manually rotate the gears to make sure that they works properly.
5. Make sure of the orientation of the gears, and then reassemble them in the following order; 1. platen
idler gear, 2. motor idler gear, 3. idler gear.
3. Idler Gear
1. Platen Idler Gear 2. Motor Idler Gear
(Revision Date: Jun. 13, 2003)
2.2 REPLACING THE DRIVE PC BOARD AND THE STEPPING MOTOR ASS'Y

2-8
2. MAIN UNIT REPLACEMENT EO18-33014
(Revision Date: Jan. 29, 2004)
2.3 REPLACING THE PLATEN
2.3 REPLACINGTHE PLATEN
1) Remove the bottom cover and the top cover from the printer. For the GH40 model, also remove the
wireless LAN module and gear cover.
(Refer to Section 2.1 REPLACING THE CPU PC BOARD AND WIRELESS LAN MODULE.)
2) Remove the platen gear from the platen.
3) Remove the platen holders in the direction indicated by the arrows to remove the platen ass'y.
Strip Shaft
Platen Holder Platen Shaft Holder
Platen
4) Remove the platen shaft holders and the platen holders from the platen and the strip shaft.
Platen Ass'y Platen Holder
Platen Gear

2-9
2. MAIN UNIT REPLACEMENT EO18-33014
2.3 REPLACING THE PLATEN
5) After replacing the platen with the new one, reassemble in the reverse order of removal.
NOTES: 1. Before reassembling the platen gear, wipe away dusts, stain or dirt on the gear with a clean cloth.
2. Make sure of the orientation of the platen gear, then reassemble is as the picture below shows.
Platen Gear
[ Outer Side ] [ Inner Side ]

2-10
2. MAIN UNIT REPLACEMENT EO18-33014
2.4 REPLACINGTHE PRINT HEAD, CUTTER, AND SENSORS
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS
CAUTION!
1. Before handling the print head, be sure to discharge static electricity in human body through other metals.
Failure to do this may damage the print head element.
2. Never touch the print head element directly by hands or hard objects. Doing so will damage the element,
causing a dot missing and a print failure.
1) Open the media cover.
2) Release the four hooks to remove the print head cover ass’y.
Hook
Print Head Cover Ass'y
3) Pull out the print head shaft.
Print Head Shaft

2-11
2. MAIN UNIT REPLACEMENT EO18-33014
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS
4) Remove the FPC harness from the head connector while being careful not to touch the print head element.
FPC Harness
5) Remove the SMW-2.6x6 screw to remove the print haed from the print head plate.
Head Connector
Print Head
SMW-2.6x6 Screw
Print Head Plate
SMW-2.6x6
Screw
6) Release the two hooks which are provided at the inside of the media cover, and then remove the blind plate.
Media Cover
Hook
Blind Plate

2-12
2. MAIN UNIT REPLACEMENT EO18-33014
(Revision Date: Jan. 29, 2004)
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS
7) Remove the two SMW-2.6x6 screws to remove the cutter plate from the media cover.
Media Cover
Cutter Plate
SMW-2.6x6 Screw
8) When replacing the print head FPC, sensor 1 FPC, or sensor 2 FPC, follow Step 9 and after.
9) Remove the bottom cover, top cover, CPU PC board, drive PC board, stepping motor ass'y, and gears.
For the GH40 model, also remove the wireless LAN module and gear cover.
(Refer to Sections 2.1 REPLACING THE CPU PC BOARD AND WIRELESS LAN MODULE, 2.2 RE-
PLACING THE DRIVE PC BOARD AND THE STEPPING MOTOR ASS'Y, and 2.3 REPLACING THE
PLATEN.)
Cutter Plate

2-13
2. MAIN UNIT REPLACEMENT EO18-33014
10) Pull out the media cover shaft, and then remove the media cover and the media guide.
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS
Media Cover
Media Guide
Media Cover
Shaft
11) Remove the FPC of the sens 1 PC board ass'y from the frame.
(After performing Step 10 and Step 11)
Frame
Sens 1 PC Board Ass'y
Media Cover
Media Guide
Media Cover Shaft
Frame
Print Head Cover

2-14
2. MAIN UNIT REPLACEMENT EO18-33014
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS
12) Remove the rivet, and then remove the sens 1 PC board ass'y from the print head cover.
13) Remove the print head FFC harness from the frame.
Print Head FFC Harness
Frame
Sens 1 PC Board Ass'yRivet
14) Remove the dust sheet from the upper media cover switch.
Dust Sheet
Media Cover Switch

2-15
2. MAIN UNIT REPLACEMENT EO18-33014
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS
Frame
Sens 2 PC Board
Strip/Batch Sensor
Black Mark/Feed Gap Sensor
Media Cover Switch
15) Remove the upper media cover switch, strip/batch sensor, and black mark/feed gap sensor , which are
provided for the sens 2 PC board, from the frame.
16) Remove the dust sheet from the lower media cover switch.
Dust Sheet
Media Cover Switch

2-16
2. MAIN UNIT REPLACEMENT EO18-33014
2.4 REPLACING THE PRINT HEAD, CUTTER, AND SENSORS
Media Cover Switch
Media Cover Shaft
Cover Spring
Frame
Media Cover Switch
17) Unhook the lower media cover switch, which are provided for the sens 2 PC board, from the frame.
18) Remove the lower media cover switch with the sens 2 PC board from the frame.
19) After replacing the print head, cutter, and sensors with the new one, reassemble in the reverse order of
removal.
NOTES: 1.Reassemble the cover springs properly when attaching the media cover shaft.
Sens 2 PC Board
Frame