TeleAdapt MediaHub UHD TA-3360 User manual

MediaHub UHD™
|
TA-3360
Visit our website at: www.teleadapt.com
MediaHub UHD Installation Guide_11/2017_REV-1.1

TeleAdapt MediaHub UHD
|
Installation Guide
1
Table of Contents
2Products Covered By This Installation Guide | What is
Included In The Box
3Important Safety Instructions
5Preparation For Installation
6Installation
8 FCC/ CE
10 Additional Information
12 Frequently Asked Questions
15 Troubleshooting | Warranty
16 Specification
17 Contact Details

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
23
Products Covered By This Installation Guide
The TA-3360 MediaHub UHD is a compact media panel which
is compatible with a wide range of hospitality TV entertainment
systems.
The TA-3360 provides an HDMI input, a 3.5mm audio input, Blue-
tooth for audio and two USB sockets at the front, both of which are
capable of charging up to 5V at 2.4A.
On the rear there is a DC connector for power to the TA-3360, an
HDMI output and a micro-connector for future use.
Important Safety Instructions
Read these instructions carefully before attempting any
installation. Follow all instructions and heed all warnings.
These instructions should be kept for future reference.
1This equipment must be securely attached to furniture in strict
accordance with these installation instructions.
2This equipment is designed for indoor use only.
3Only use with attachments and accessories as specified by
the manufacturer, including but not limited to the PSU and
mains cable.
4The mains plug used to disconnect this equipment from its
power source must be readily accessible at all times.
5The PSU should be installed in a serviceable location such that
in the event of failure it can be easily replaced.
6Ensure the mains power cord is uncoiled before installation.
7The PSU will generate heat and should therefore be installed
in a well ventilated location. Failure to provide adequate
ventilation will mean the PSU will run hot and its operational
life may be reduced.
8Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles and the point
where they exit from the equipment.
9Clean only with a dry cloth.
Continued on page 4
What Is Included In The Box
1X MediaHub UHD Clip In Module
(pre- assembled)
1X MediaHub UHD Faceplate (pre- assembled)
1X Clip In Carrier (pre- assembled)
1X 5V 5A Power Adaptor (mains cable not
included in box, see note below).
1X Black Trim
2X Metallic Trim
Note: In addition to the items included in the box a 2 metre IEC 60320 C7 mains
cable with a mains plug suitable for the country in which the MediaHub UHD is to be
installed will be provided separately.

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
45
10 Refer all servicing to qualified service personnel. Servicing is
required when the equipment has been damaged in any way,
for example if the power supply plug or cord is damaged, liquid
has been spilled or objects have fallen into the equipment, the
equipment has been exposed to rain or moisture, does not
operate normally or has been dropped or damaged .
11 Unplug this equipment during lightning storms or when
unused for long periods of time.
12 Do NOT modify this equipment in any way, doing so may
invalidate any statutory approvals and/or warranty.
13 Do NOT install or use this equipment near water.
14 Do NOT expose this apparatus to rain or moisture.
15 Do NOT expose to dripping or splashing. No objects filled
with liquid such as vases shall be placed on the equipment.
16 Do NOT install near any heat sources such as radiators,
convection heaters or other apparatus such as amplifiers
that produce heat.
Preparation For Installation
The MediaHub UHD is designed to be installed in furniture.
Ensure the location chosen for the equipment complies with the
requirements of the “Important Safety Instructions” on pages 3 and 4 of
this guide.
A cutout will need to be made in the furniture. Other than this the only
tool you will need is a medium sized cross head screwdriver.
Cutout dimensions are given in the “Installation” section of this guide.
In addition to the items supplied with the MediaHub UHD you will also
need:
 • anHDMIcable(seeHDMICablesbelow).
The power supply (PSU) requires a standard mains outlet which is
easily accessible in the event that the PSU needs to be disconnected
from the mains. The PSU itself must be also be sited such that it is
easily accessible and can be readily serviced or replaced in the event
of failure. The DC cable from the PSU is 1.8 metres long. It must not
be extended as this could affect product performance and will invali-
date warranty and product approval. The PSU should be in a venti-
lated space to avoid a build up of heat which can reduce PSU life.
TVs and System Integrators
Before installation you should be satisfied that the TV model
selected and/or system integrator is configured to work with the
MediaHub UHD and that all necessary control mechanisms
(ie CEC) and cabling are defined and in place. You can find more
information about this in the “Additional Information” section, or
contact TeleAdapt for help and advice (see contact details).

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
67
HDMI Cables
It is recommended to use certified High Speed HDMI cables as a
minimum with MediaHub UHD. If you plan to use 4K, especially with
higher frame rates, HDR or expanded colour spaces then you should
use certified Premium High Speed HDMI cables instead.
Please contact TeleAdapt (see Contact Details) about a range of
suitable cables and right angled adaptors for use if rear space is
restricted.
Installation
Before starting installation make sure you have read and understood
the “Important Safety instructions” and the “Preparation for
Installation” sections. These instructions assume you are using the
supplied clip-in carrier. MediaHub UHD is compatible with many other
clip-in solutions that support the ‘Euro Clip’ standard.
Step 1
Confirm the furniture cutout dimension to accommodate the
MediaHub UHD is within the limits shown on page 7. Note that in
addition to the minimum depth requirement of 45mm (1.77 in)
assumes use of a right angled adaptor, otherwise additional rear
clearance may be needed.
Step 2
Ensure HDMI and DC power are presented at the cutout and that
you have sufficient slack to allow connection to the rear connectors
on MediaHub UHD main unit. Ensure the PSU is NOT plugged into
the mains at this point.
IMPORTANT NOTE: The PSU must be sited such that it is easily
accessible and can be readily serviced or replaced in the event of
failure. The DC cable from the PSU is 1.8 metres long. It must not be
extended as this could affect product performance and will
invalidate warranty and product approval. The mains plug for the PSU
should be easily accessible so it can be removed should it be neces-
sary to isolate the PSU from the mains supply.
Step 3
Remove the MediaHub UHD clip assembly, trims and PSU from the
box.
Step 4
Connect the HDMI cable from the TV to the HDMI socket on the rear of
the MediaHub UHD assembly.
MediaHub UHD - Furniture Cutout Dimensions

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
8 9
Step 5
Ensure that the PSU is NOT plugged into the mains. Next plug the
right-angled DC connector from the PSU into the matching connector
on the rear of the MediaHub UHD assembly.
Step 6
Use cable ties (supplied) to anchor the HDMI and PSU cables to the
securing points provided at the top and bottom of the rear holding of
the MediaHub UHD clip in module.
Step 7
Carefully rotate the MediaHub UHD assembly into the prepared
cutout ensuring that the rear cables are not snagged, pinched or
deformed. Fix the MediaHub UHD assembly to the furniture using
either the wood screws or the bolts, washers and nuts provided.
Take care that the screws or bolts do not damage the cables.
Ensure the MediaHub UHD is straight and flush fitting.
Step 8
Snap on the desired trim (Black or Metallic) ensuring the cutouts to
allow the trim to be released are on the bottom.
Step 9
Mains power can now be applied to the PSU.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator &
your body.
Federal Communication Commission
Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by
one of the following measures:
- Re orient or relocate the receiving antenna.
- Increase these paration between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
FCC Caution: Any changes or modifications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
10 11
Additional Information
HDMI Input
The HDMI input on the MediaHub UHD is suitable for connecting
a range of HDMI sources. The resolutions supported will be deter-
mined by the TV but cannot exceed 2160p60. The MediaHub UHD
does not explicitly support 3D formats although, depending upon the
TV, 3D side-by-side and 3D top-and-bottom signals may be sup-
ported. 3D frame-packing is not supported.
The HDMI input will generate an auto-switch event when it detects
+5V from the HDMI source (when a source is plugged in). CEC from
the source device is not supported by the MediaHub UHD nor is it
passed to the TV. The prevents undesirable side effects that could
otherwise be introduced by guest devices.
Bluetooth
The MediaHub UHD supports Bluetooth audio streaming using A2DP.
This profile is commonly supported by most smart phones, tablets
and laptops and will allow audio files to be streamed and played
back via the MediaHub UHD to the TV.
To initiate pairing press the Bluetooth button for about 3 seconds, the
button will flash slowly. Under the Bluetooth settings on the mobile
device or laptop look for a device called “MediaHub” and connect to
it. You may be asked to enter a PIN code which is displayed on the
TV screen.
Audio Input
Connect an audio source and select play. The MediaHub UHD
detects audio using a sampling algorithm to ensure the volume is set
high enough on the source device. Because of the sampling algo-
rithm there may be a short delay in detecting absence and presence
of audio sources.
USB Charging
Both USB ports are configured for high current charging and are
suitable for charging with most mobile phones and tablets.
Removing MediaHub UHD from Furniture
If you need to remove the equipment for any reason please use the
following instructions.
1. First ensure the PSU is disconnected from the mains power
source.
2. Carefully use a medium flat blade screwdriver to release 2 clips on
the bottom of the trim.
3. The trim can now be gentlyr emoved by hand. Be careful not to
bend the trim excessively or it may deform or break.
4. Unscrew the 2 screws or bolts and carefully withdraw the unit from
the furniture being sure not to damage any cables.
5. Cut any cable-ties securing the cables to the main unit then
disconnect the rear cables to release the MediaHub UHD
assembly.

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
12 13
Frequently Asked Questions
Connecting Mobile Devices for Media Playback
Q Which mobile devices can I connect to the MediaHub UHD?
AAny mobile device with an HDMI output, or any mobile device
that has an HDMI output adapter (for example Apple iPhones
and iPads support HDMI output using the optional “Digital AV
Adapter” available at the Apple Store).
Q My laptop does not have an HDMI port. How do I connect?
AAdapters are available to convert VGA to HDMI, Displayport to
HDMI, and Mini Displayport to HDMI. Contact TeleAdapt to
purchase one of these adapters if you do not already have one.
Q How does the Bluetooth feature work?
AAny mobile device that has Bluetooth Audio (almost all phones,
and tablets) can be simply paired with the MediaHub UHD,
and once paired all audio selections will play wirelessly
through the MediaHub UHD to the TV speakers.
Q How do I pair the Bluetooth on my phone with the MediaHub UHD?
AThis works just like Bluetooth headsets, Bluetooth speakers, and
automobile hands free Bluetooth pairing. Press the Bluetooth
button on the MediaHub UHD to put the MediaHub UHD into
pairing mode (the blue light will blink). Now enter the Bluetooth
menu on your phone or tablet and find “MediaHub” in the list of
Bluetooth devices. Click on “MediaHub” and wait for the pairing
to complete. When complete the light on the MediaHub will turn
solid blue indicating your device is paired.
Connecting Mobile Devices for Charging
Q Which devices can I charge on the MediaHub UHD?
AAny mobile device or accessory that charges from a “standard”
USB port will charge.
Q How much power does the USB port with a single
lightning bolt supply?
A2.4amps at 5 volts. This a high-current port, which is ideal for
providing a faster charge to most smart phones and many tablet
computers.
Q How much power does the USB port with two lightning
bolts supply?
A2.1amps at 5 volts. This a high-current port, which is ideal for
providing a faster charge to most smart phones and many
tablet computers.
Connecting the MediaHub UHD to the TV
Q What is automatic input switching?
AIt’s when you connect an audio or video device to the MediaHub
UHD and the TV automatically switches from the TV channel to
the connected device - and also switches back to the TV chan
nel when the device is disconnected.
Q What is CEC?
ACEC stands for Consumer Electronics Control. It is a feature
that is available on most newer TVs. MediaHub UHD works with
this CEC feature to automatically switch the inputs on the TV.
The autoswitching controls happen over the HDMI cable
connection (no extra control cable required).

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
14 15
Q Does my TV support CEC?
AThe TV specification should list whether CEC is supported or
not. However many manufacturers do not refer to CEC directly
but may instead use a brand name. Examples are AnyNet+,
SimpLink, VieraLink, EasyLink, Bravia Sync, HDMI-CEC or
Aquos Link. This list is not exhaustive so it is worth checking
with your TV manufacturer if you are not sure. If the TV is HTNG
CEC compliant then this to is sufficient.
Q What if my TV does not support CEC, but I really want
automatic input switching?
ADepending on the model of TV - there may be other control
ports for automatic input switching that can be utilised.
Contact TeleAdapt to find out the control options available for
your TV model.
Q What cable connections are required to use MediaHub UHD?
A Just an HDMI cable from MediaHub UHD to the TV and a Power
Supply connection to a standard wall outlet.
Q Does it matter which HDMI input I use for the MediaHub
UHD?
AIf using 4K then make sure the input you use on the TV supports
higher resolutions. The MediaHub UHD will recognise which
HDMI it is connected to and switch the input to which ever HDMI
port is used.
Troubleshooting
Q My TV says it has the CEC feature, but the input is not
automatically switching?
ACEC is a feature that can be turned on, or off, in the TVs
configuration. Please contact your TV company or TeleAdapt
for help for accessing the feature in the menu.
Q The MediaHub UHD does not seem to be responding.
AConfirm there is a good power connection to the MediaHub
UHD.
Q When I plug a device into the MediaHub the input on the TV
automatically switches, but when I unplug the device the
TV does not switch back automatically?
ASome TV models have implemented the CEC feature for
switching to the HDMI port, but not for switching back to
the TV channel. Please check with TeleAdapt which
TV models are support the feature fully.
Warranty
WARRANTY: Please see TeleAdapt “Sales Terms & Conditions”
which are available at http://www.teleadapt.com/teleadapt/
sales-terms-conditions.html

TeleAdapt MediaHub UHD
|
Installation Guide
TeleAdapt MediaHub UHD
|
Installation Guide
16 Specications
Dimensions
Unit External (H x W x D): 86.0mm x 86.0mm x 39.7mm
Mounting Depth (minimum): 45.00mm from furniture face with right angled
HDMI adaptor.
Packaging (H x W x D): 180.0mm x 180.0mm x 40.0mm
Environment
Storage Temperature: -20 deg C to +60 deg C
Operating Temperature: 0 deg C to 35 deg C
Storage Relative Humidity: 5% to 95% non-condensing
Operating Relative Humidity: 20% to 90% non-condensing
Power Requirements
PSU Mains Input Voltage: 100-240VAC
PSU Mains Input Frequency: 47Hz-63Hz
Guest Interfaces
HDMI Input: Type A socket, HDMI 2.0
Max resolution 2160p60
Audio Input: 3.5mm jack socket for L/R audio
Bluetooth Button: Non-latching with LED
USB Interfaces: 2 x USB Type A Socket, Charging Only, 2.4A
System Interfaces
HDMI Output: Type A socket, HDMI 2.0
Max resolution 2160p60
DC Power: 5.5x2.1mm barrel connector / 5V, 5.0A DC
Contact Details
Europe
TeleAdapt Limited
Axis 5
Rhodes Way
Watford
WD24 4YW
United Kingdom
Tel: [phone]
Americas
TeleAdapt Inc
1315 Greg Street
Suite 110
Sparks
NV 89431
USA
Tel: [phone]
Middle East
TeleAdapt Limited
Dubai Media City
Thuraya Tower 1
Office 1008
PO Box 500344
Dubai
UAE
Tel: [phone]
Asia
TeleAdapt HK, Ltd
Unit G, 15/F, Block 2
Leader Industrial Center
No. 188-202 Texaco Road
Tseun Wan
Hong Kong
Tel: [phone]
Website
For information on other
TeleAdapt products designed
for the hospitality industry,
including specification
and cut sheet downloads,
please visit our website at:
www.teleadapt.com
17