Telecom Let's Go User manual

Let’s go
Let’s go
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1
Contents
1
Modem Overview 2
2
Equipment Check 3
3
Setting up Fibre Broadband 4
4
Setting up ADSL Broadband 5
5
Connect Computer 6
6
Power Up 6
7
Modem Light Check 7
8
Activate Your Account 8
9
Connect Using WiFi 9
10
Access Free Premium Services 11
11
Advanced Features 11
12
Factory Reset 12
13
Important Tips 12
14
Not Working? 13
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2
1
Modem Overview
USB 2.0
Socket
Please do not
press the WiFi
on/off button or
the WPS button
during modem
boot up.
ADSL Port
WiFi Protected
Set-Up (WPS) Button
See Step 9.2
3 x 10/100 LAN
Ethernet Port
1 x Gigabit
LAN
Ethernet
Port
Gigabit WAN Port for
bre connections
Hardware
Reset Button
See Step 13
Power
Socket
USB 2.0 Socket
On/O Switch
Rear
Front
WiFi On/O Button
(on by default)
See Step 9.1
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3
Power Supply
12 volt DC 1.5 Amp
Quick Start WiFi Connection Sticker
Fibre Ethernet Cable
Ethernet Cable
Quick Install Guide
ADSL lter
(supplied with an
ADSL connection only)
2Equipment Check
Let’s check everything is here.
Important information for the set up
of your wireless network. Please do
not dispose and keep in a safe place.
Network Name(SSID): TELECOM123456
Wireless Key(Password): 1234ABCDEF
ADSL Cable
Technicolor TG587n V3 Modem
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GbE
DSL
WAN
Reset
123
GE2POTS1 POTS2 RESET GE1 GE3 GE4 POWER
4
3Setting up Fibre Broadband
If you have an ADSL broadband connection, skip this step.
To receive a bre broadband service, your home must have a bre cable
connection.
To set up your bre broadband connection you must use a Windows or Mac
computer with an ethernet port and a web browser. Due to the length of the
cables supplied, you must set up close to the bre termination port. Once your
bre broadband is working, you can unplug the ethernet cable and use the
modem’s wireless (WiFi) network.
Connect one end of the red tipped Fibre Ethernet Cable into the red WAN port
in the modem and the other end into the port labelled GE1 in the bre ONT
(Chorus bre ONT illustrated).
When complete, skip to step 5.
Chorus Fibre ONT
Fibre Ethernet Cable
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GbE
DSL
WAN
Reset
123
a
c
b
d
5
4
Setting up ADSL Broadband
If you have bre broadband, please skip this step.
To set up your ADSL broadband connection you must use a Windows or Mac
computer with an ethernet port and a web browser. Due to the length of the cables
supplied, you must set up close to a phone socket. Once broadband is working you
can unplug the ethernet cable and use the modem’s wireless (WiFi) network.
Place an ADSL lter on each active home phone, fax machine, digital TV decoder, etc
connected to a phone socket. Filters remove interference on your phone lines and
improve your broadband service.
You can purchase additional lters from Telecom on 0800 22 55 98 or from most
electronics retailers.
a. Connect the ADSL lter to the phone socket. Do not use phone extension cords
as they harm broadband stability and speed.
b. If you use a telephone, fax machine, etc at the same phone socket, connect that
device into the ADSL lter socket marked PHONE.
c. Connect the ADSL cable into the ADSL lter socket marked ADSL.
d. Connect the other end of the ADSL cable into the grey coloured modem
port marked DSL.
Phone Socket
ADSL Cable
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GbE
DSL
WAN
Reset
123
GbE
DSL
WAN
Reset
123
6
5
Connect Computer
Connect the yellow tipped ethernet cable to the Gigabit LAN port in the modem
(the yellow socket on the right) and connect the other end to your computer’s
Ethernet port.
Look for the LAN symbol on your computer - it looks like this
6
Power Up
Connect the Power Supply to the modem power socket and the other end into an
electrical power outlet and turn both on. It is important to use the power supply
that came with your modem. Failure to do so may result in physical damage to
the modem.
Ethernet Cable
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7
7
Modem Light Check
Please wait up to 5 minutes for the modem to establish a broadband connection.
Please do not touch any buttons on the modem at this time.
Your modem lights will tell you when the connection is working correctly.
The lights should be as follows:
The POWER and BROADBAND lights should be solid GREEN not blinking.
The ETHERNET and INTERNET lights should be GREEN and blinking.
If the ETHERNET light is o – check Step 5. Ensure the ethernet cable is connected
to the correct port in the computer.
If the POWER light is o, check that your power socket and the modem are
switched on.
If the BROADBAND light is o or ashing:
yWith a bre broadband connection:
yCheck step 3.
yIf after checking the BROADBAND light remains o or ashing, contact the
Telecom Broadband helpdesk on 0800 22 55 98.
yWith an ADSL2 connection
yCheck step 4.
yIf after checking the BROADBAND light remains o or ashing, you may have
a faulty phone socket. Try connecting using another phone socket. If your
BROADBAND light remains o or ashing after changing wall sockets,
contact the Telecom Broadband helpdesk on 0800 22 55 98.
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8
8
Check Your Connection
Using your computer, open a web browser such as Microsoft Internet Explorer, Mozilla
Firefox, Google Chrome or Apple Safari. Internet Explorer is installed in most Microsoft
Windows computers and Safari is installed in all Apple O/S computers.
In the browser address bar type www.telecom.co.nz/modemsetup and press enter.
You should see a valid web page meaning you are able to surf the internet and your
modem and connection are set up.
8.1 Trouble Connecting?
If you are unable to connect to the Internet, turn your modem o for 30 seconds, then
power on again. At the same time, restart your computer. Open a web browser and
try again.
If your broadband service is still not working, please contact the Telecom Broadband
Helpdesk on 0800 22 55 98.
8.2 New Telecom Accounts
If you are an existing Telecom customer skip this step.
When you are successfully connected to the Internet, you should activate your
Telecom broadband account.
In the browser address bar type www.telecom.co.nz/broadbandsetup press enter
and follow the on-line activation steps.
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