Telematrix 9700IP User manual

Cordless IP Phone
User Manual
For model:
9700IP/9702IP
NDC2110S/NDC2210S
Version: V1.0

1. INTRODUCTION ...................................................................................................5
1.1HARDWARE OVERVIEW ...........................................................5
1.2 SOFTWARE OVERVIEW............................................................5
2 PHONE MENU SETTINGS....................................................................................7
2.1 KEY FEATURES .....................................................................7
3 THE OPERATION METHOD OF TELEPHONE...............................................9
3.1 HOW TO MAKE A PHONE CALL? ................................................9
3.1.1 Basic call.............................................................................9
3.1.2Hold Key .............................................................................9
3.1.3 Volume Control......................................................................9
3.1.4 Mute................................................................................10
3.1.5 Memory Key.......................................................................10
3.1.6 Tripartite Conference Function...................................................10
3.1.7 Transfer ............................................................................10
3.1.8 Call Park...........................................................................10
3.1.9 Redial .............................................................................. 10
3.1.10 Register the Handset.............................................................10
3.1.11 Toggle between Base Unit and Handset ........................................11
4 WEBSETTING ....................................................................................................11
4.1 Home Page...........................................................................11
4.2 Network Setting .....................................................................12
4.2.1 WAN Setting.......................................................................12
4.2.1.1 Basic Setting..................................................................... 13
4.2.1.2DHCP............................................................................. 13
4.2.1.3Static IP Setting ..................................................................14
4.2.1.4 PPPoE Setting ................................................................... 14
4.2.1.5 802.1x settings................................................................... 14
4.2.1.6 LLDP settings ................................................................... 14
4.2.2LAN Settings.......................................................................15
4.2.2.1 LAN Settings ....................................................................15
4.2.2.2 NAT..............................................................................16
4.3 VoIP SETTING......................................................................16
4.3.1 Primary Register...................................................................16
4.3.2 Audio Setting ......................................................................18
4.3.4 Dial Rule...........................................................................22
4.3.5 Multicast Paging................................................................... 24
4.3.6 Advanced Settings................................................................. 25
4.4 QoS setting ..........................................................................25
4.5 Provisioning .........................................................................26
4.6 System Settings...................................................................... 28
4.6.1 Syslog Server...................................................................... 28
4.6.2 Time Settings ......................................................................29

4.6.3 User Management.................................................................30
4.6.4 System Actions .................................................................... 31
4.6.5 DECT .............................................................................. 31
5SHORTCUT KEYS............................................................................................32
6 WARNING..............................................................................................................33

Function
1. Support DHCP automatic distribution of IP addresses and other parameters
2. Support PPPOE agreement (ADSL, cable modem access use)
3. The program can be upgraded via HTTP, HTTPS, FTP or TFTP
4. Dynamic voice detection; comfort noise generation; voice buffer technology
5. Hold function
6. Speed dial
7. DND (Do Not Disturb), blacklist, call restriction, hotline function
8. Voicemail
9. Using a standard web browser (such as IE) for setting
10. SSH remote management function
11. Classified management for common user password and remote user password
12. Support * * code function
13. Call Waiting Feature
14. Auto answer
15. Call park
16. Call transfer
17. Tripartite conference
18. 802.1x Authentication
19. LLDP Feature
Standard and Protocols
◆IEEE802.3/802.3u10 Base T/100Base
◆PPPoE: Point to point protocol over Ethernet
◆DHCP Client and Server: Dynamic Host Configuration Protocol
◆Support G.711a/u, G.729, G.723.1, G.722, iLBC speech encoding algorithm
◆SIP RFC3261, RFC2543
◆TCP/IP: Internet transmission control protocol
◆RTP: Real-time Transfer Protocol
◆RTCP: Real-time Control Protocol
◆VAD/CNG: can save bandwidth
◆TFTP: Trivial File Transfer Protocol
The phone started, get Provisioning Server address by DHCP Server, then the phone LED lights flashing, and issued a
"beep beep" prompt tone, "Config ID". Through the digital keyboard input after the ID, and then enter the "#", then
the opportunity to Provisioning Server automatically load the configuration file, automatically restart after the
success; if this fails, then the opportunity to enter the default standby state, after 15s can log on; if you do not want to
download directly into the standby state # by default. If you do not complete the download, or download the
configuration file in the AutoUpdate Settings config ID no configuration parameters, will still be asked to enter
"Config ID" after the restart.
After the phone has entered the default state, you can have the phone to broadcast the IP address by pressing “**47#”.

1. INTRODUCTION
This is the 9602IP network telephone user manual. Before the use of 9602IP phone,you need to make
some phone configuration for normal use. This book illustrateshow to use keyboard and Web phone
service configuration page.
1.1HARDWARE OVERVIEW
The default WAN port is a DHCP client, the user connects it to the ADSL orWAN port switch, LAN
port connects to the computer; you can use the administratorusername "admin" and password"admin"to
set the login password.
Only WAN port supports POE.
1.2 SOFTWARE OVERVIEW
Network Protocol
Tone
SIP v2(RFC3261)
IP/TCP/UDP/RTP/RTCP
IP/ICMP/ARP/RARP/SNTP
TFTP Client/DHCP Client/PPPOE
Client
Telnet/HTTP Server
DNS Clients
Ring Tone
Ring Back Tone
Dial Tone
Busy Tone
Phone Function
Volume Adjustment
Speed dial key
Codec
G.711a
G.711u：
G.723.1：
G.729
G.722
iLBC
IPAssignment
IP (Static IP)
DHCP
PPPoE
Voice Quality
Security
VAD：Voice activity detection
AGC：Automatic Gain Control
AEC：Automatic Echo Cancellation
SRTP: Secure Real-time Transport
Protocol
HTTP 1.1 basic/digest authentication
for Web setup
MD5 for SIP authentication
(RFC2069/RFC2617)
QoS
QoS field
Call Function
NAT Traversal
Call Hold
Call Waiting
STUN
Configuration

Call forward
Caller ID
Web Browser
Keypad
DTMF
Firmware Upgrade
IN Band
RFC2833
SIP Info
TFTP
HTTP
FTP
HTTPS

2 PHONE MENU SETTINGS
Using the web configuration page: familiar with the PC usercan use the method to
configure the phone. Sequentially press the"**47#" button, then the phonewill
voice broadcast addressIP. Directly in the browser address bar entering the
address of theIP phone can log in web page, enter the login name:
admin,password: admin
2.1 KEY FEATURES
The user can use the table below to confirm the key and hardware function.
Key function on base unit:
Key
State
Function / Display
Volume +
Conversation
Increase the volume
Volume -
Conversation
Decrease the volume
Message
Dialing
Listen to the voice message
LOCATE
Dialing
Page the handset
Speaker
Conversation
Toggle between handset and speakerphone
Mute
Conversation
Mute
Redial
Dialing
The last number redial and call
Hold
Conversation
Hold or release hold or Park key
M1~M10
Dialing
Speed dial and call or secondary function
Line1
Stand-by
Line1 state (only for two-line model)
Line2
Stand-by
Line2 state (only for two-line model)
1
Dialing
“1”
2
Dialing
“2”
3
Dialing
“3”
4
Dialing
“4”
5
Dialing
“5”
6
Dialing
“6”
7
Dialing
“7”
8
Dialing
“8”
9
Dialing
“9”
0
Dialing
“0”
*
Dialing
“*”
#
Dialing
Can be used as the first number dialing out or
equivalent dial end tag
Key function on handset:
Key
State
Function / Display

Volume+
Conversation
Increase the receiver volume
Stand-by
Increase the ringer volume
Volume-
Conversation
Decrease the receiver volume
Stand-by
Decrease the ringer volume
Line1
Stand-by
Line1 state (only for two-line model)
Line2
Stand-by
Line2 state (only for two-line model)
Mute
Conversation
Mute
Redial
Dialing
The last number redial and call
Hold/Conf
Conversation
Hold or release hold or Park key
Two lines on hold
Achieve Conference function (only for two-line model)
FNC/Flash
Conversation
Achieve Transfer function
Speaker
Conversation
Only M series supports it
1
Dialing
“1”, press and hold for 3s to pick up the voice message
2
Dialing
“2”, press and hold for 3s to dial out the number in M6
3
Dialing
“3”, press and hold for 3s to dial out the number in M7
4
Dialing
“4”, press and hold for 3s to dial out the number in M8
5
Dialing
“5”, press and hold for 3s to dial out the number in M9
6
Dialing
“6”, press and hold for 3s to dial out the number in M10
7
Dialing
“7”
8
Dialing
“8”
9
Dialing
“9”
0
Dialing
“0”
*
Dialing
“*”
#
Dialing
Can be used as the first number dialing out or
equivalent dial end tag

3 THE OPERATION METHOD OF TELEPHONE
3.1 HOW TO MAKE APHONE CALL?
You could make a phone call after the phone configuration items are set up.Please check if the
cable is properly connected before use.
3.1.1 Basic call
1. Making the call by handset
After the handset is placed off-hook, dial and use “#”key as the end dialing symbol.
2. Making the call by speakerphone
After the phone is placed off-hook, dial and use “#”key as the end dialing symbol.
3.1.2Hold Key
1. You can keep and release the call of current line. The only one line is presently in a call,
theother line must be placed on hold.
1) Place the call of one line on hold
Make sure that the call you want to keep is enabled, then press"Hold" key.
2) Release Hold
Make sure that the call is initiated, then press"Hold" key.
2. Call Park Function
Initiate the call park function, Hold key can be used as a Park key.
3.1.3 Volume Control
Press “VOL▲” to increase the volume, while press “VOL▼” to decrease the volume.

3.1.4 Mute
During the call, if you do not want to let them hear your own voice, youcan press "Mute"key, so
that the other party cannot hear your voice, andyou can hear the sound of other end.
3.1.5 Memory Key
In addition to serving as a storage function, but also can be used as hold, DND,transfer and
conference function. See the web call feature function set.
3.1.6 Tripartite Conference Function
If the phone is Line1 hold, line2 in the call, press the conference key, which can achieve three
party conference.
During the three party conference, the base unit and handset cannot be switched each other.
3.1.7 Transfer
The telephone is in conversation with A, A wants to call B, you canpress the Transfer key, and
then call B, press the Transfer button again after B hooking off, the transfer function can be
achieved.
3.1.8 Call Park
After the call park feature is enabled, and Hold Key Active and Idle Hold Keyrelated parameters
are configured, we can perform the function of park. Thisfunction is only applicable to the base
unit.
3.1.9 Redial
After the base unit is stand by or the handset is off-hooked, press Redial key, the last dialed
number will be dialed out to achieve the redial function.
3.1.10 Register the Handset
Place the handset into the cradle of base unit. The “Message” LED on base unit will
blink. Initiate the handset registration. The “Message” LED on handset will also begin
to blink. At that time, if the base unit and handset have found out each other, the

“Message” LED on base unit will stop blinking and the “Message” LED on handset
will also stop blinking and emit the prompt sound of successful registration.
Note: each base unit can register up to 5 handsets.
3.1.11 Toggle between Base Unit and Handset
When the base unit is in conversation, press “Line1”/“Line2” key on handset, the call will switch
over to the handset. If the handset is in conversation, press “SPEAKER” key, the call will switch
over to the base unit.
4 WEBSETTING
The IP phone and the computer are connected to the same network (LAN), open the browser, enter
the IP address of the phone, the page will request to input a username and password. Enter your
username and password to login as administrator.
4.1 HOME PAGE
Enter the user name and password, the page is shown below:

4.2 NETWORK SETTING
You can get the network information of phone in the page.
4.2.1 WAN Setting
WAN port setting page.
WAN port supports the static IP, dynamic allocation IP and PPPoE.

4.2.1.1 Basic Setting
Basic Setting
Network Mode
Select the network mode of WAN port; the default is DHCP
Link mode
Configure the WAN port network connection mode
Primary DNS
Set the main DNS address
Secondary DNS
Set the secondary DNS address
4.2.1.2DHCP
If your local network has a DHCP server, 3302IP phone can get WAN
networkinformation from the DHCP server.

4.2.1.3Static IP Setting
Static IP setting(WAN port network mode is set to Static IP)
Static IPAddress
Set static IP address
Subnet Mask
Set subnet mask with static IP
Default Gateway
Set the default gateway with static IP
4.2.1.4 PPPoE Setting
PPPoE Setting (Required if Network Mode is set to PPPoE)
UserAccount
Set the PPPoE user account
Password
Set the PPPoE account password
4.2.1.5 802.1x settings
802.1x settings
802.1x_Enable
Enable or disable 802.1x authentication
802.1x_UserName
802.1xusername
802.1x_Password
802.1x authentication password
Type
Multicast/Broadcast
4.2.1.6 LLDP settings
LLDP settings
LLDP Enable
Enable or disable LLDP function
Packet Interval
Packet interval

Note: if the user wants to access the phone through the WAN port, then he / she must use the new
IP address to accessthe phone after changing IP address of WAN port.
4.2.2LAN Settings
LAN port setting interface
4.2.2.1 LAN Settings
LAN Settings
Link Mode
Configure the LAN port network connection mode
WAN/LAN Mirror Enable
Whether WAN/LAN mirror mode is enabled
LAN Port Mode
The mode of LAN port is Nat/Bridge/Disable

4.2.2.2 NAT
NAT
IPAddress
IP address of LAN port
Subnet Mask
Subnet Mask
DHCP Server
DHCP server is enabled or not
IP Pool Start
IP address assignment startaddress
IP Pool End
IP address assignment endaddress
MAX Leases
Maximum release time
DNS Relay
DNS relay is enabled or not
4.3 VOIP SETTING
You can get SIP account information and registrationstatus of the phone through the page.
4.3.1 Primary Register
Configure the SIP registration information of phone in the below page.

Register Server
Use Service
Enable or disable SIP registration
Display Name
Set the displayed name of phone's SIP account
User Name
Set the username (SIP account)
Authorization User Name
Confirm the SIP account
Password
Set the password of SIP account
Register Server Port
Set the port No. of register server, the default is 5060
Register Server Address
Set the IP address or domain name of register server
Domain Realm
Set the authentication domain of server
Outbound Proxy
Set the proxy server
Register Expire
Set the register time in second, the default is 300s
Sip Backup Type
Device backup type: Failover/Redundant
Sip Backup Server
Set the address of SIP backup server

Protocol Control
MWI Subscribe
Disable: the phone prohibits MWI function. Even if it receives a
NOTIFY from server that there is a new voice mail, the phone will
not have a prompt.
Enable(Subscribe): the phone enables MWI function and will send
SUBSCRIBE. If it receives a NOTIFY from server that there is a new
voice mail, the MWI LED on phone will blink to give a prompt.
Enable(No Subscribe): the phone enables MWI function but will not
send SUBSCRIBE. If it receives a NOTIFY from server that there is
a new voice mail, the MWI LED on phone will also blink to give a
prompt.
Local SIP Port
Set the No. of local SIP port. The default is 5060.
Local RTP Port
Set the No. of local RTP port. The default is 20000.
Keep Alive Packet
Will you keep alive packet or not?
Keep Alive Period
Keep alive interval. The default is 60S.
DTMF
Select DTMF mode in 3 options: “RFC2833”, “In band” and “SIP
Info”. The default isRFC2833.
DTMF SIP INFO Mode
DTMF out of band detection mode: signal=*/# or signal=10/11
DNS Type
DNS type: A request, DNS SRV,NAPTR+SRV
Jitter Buffer Max
The jitter buffer maximum. The default is 150.
Anonymous Call Pejection
Will the anonymous call be rejected? The default is disable (namely
no reject).
Session Switch
Will the session switch be turned on?
Session Time(Min=90S)
Set the session time. The default is 1800S.
Prack
Temporary recovery confirmation. Ensure the reliable transfer of
response of 1XX in SIP.
Support Update Method
Supports the update method.
Rport
The relocation port has penetrated NAT
Sip Transport
SIP transfer protocol: UDP/TCP/TLS
Sip URI
SIP call address uses SIP/SIPS
SRTP
The safe real-time transfer protocol mode: Optional/Mandatory
4.3.2 Audio Setting
You can adjust the volume of microphone and handsetin the page, set the codec.

Audio Setting
Sound and Volume Control
Handset
Configure the handset output volume. The control range is 1~7.
The default is 5.
Speaker
Configure the speakerphone output volume. The control range is
1~7. The default is 5.
Ring Tone
Configure the ringer volume. The range is 1~7. The default is 4.
Signal Standard
The signal standard. There are 12 categories in total.
＃0: Belgium;1: China;2: Germany;3: Israel;4: Japan;
＃5: Holland;6: Norway; 7: South Korea;8: Sweden;
＃9: Switzerland;10: Taiwan; 11: USA
Ringer
Will the ringer be enabled?
Ringer Type
There are 11 ring tones in total for selection. The default
is Ringer1.
Codec Setting
Codec Priority1~6
Set the codec priority, there are 6 modes as follows:
lG.711a
lG.711u
lG.729
lG.723.1

l iLBC
lG.722
Packet Data Size
The packet data size is 20mS by default.
IBLC 15.2k
iLBC 15.2kbit/s is enabled or not. The default is disable.
G.723.1 5.3k
G.723.1 5.3kbit/s is enabled or not. The default is disable.
Voice VAD/CNG
Voice VAD
Enable or disable Mute detection function
CNG
Enable or disable the comfortable noise.
Codec ID Settings
DTMF
Payload(RFC2833)
DTMF payload. The default is 101.
4.3.3 Call Feature
You can set call feature, create the blocked list and restricted list in this page.