TELEPASS Electronic payment device User manual

Electronic payment device
Telepass
Telepass SpA - Via A. Bergamini, 50 - 00159 Rome - Italy
www.telepass.com
Telepass SpA © 2017

TelepassBR-IS-1.0-A4-iten-0417
Telepass SpA - Via A. Bergamini, 50 - 00159 Rome - Italy
www.telepass.com
Telepass SpA © 2017
Introduction
Use this manual to install and safely use your Telepass.
For details on payments, contract obligations, regulations
and conditions in each country where the device is used,
please see the service contract.
For further information on your Telepass, its use and for
customer service requests, visit www.telepass.com
General warnings
Please read the instructions carefully before using
the device.
For your safety
For vehicles that transport potentially explosive
substances: this device is NOT certified for use in
potentially explosive atmosphere.
In areas considered at risk, remove it from the
vehicle according to current regulations.
Do not tamper with or attempt to open the device.
These types of actions may cause electrocution.
Keep out of reach of children.
How to avoid device damages
Do not submerge in liquids and protect against
rain and/or showers.
The device is not waterproof. Do not use solvents,
alcohol, petrol or other flammable substances to
clean the device.
Keep away from heat, flames and magnetic fields.
Do not place the device near electric motors or
other devices that generate strong magnetic
fields.
Prevent condensation from forming on the
device. The cab reaches high temperatures
in the summer. A quick drop from high to low
temperature could generate condensation (water
drops) on the device
surface. To avoid this issue, place the device in a
well-ventilated place and wait for it to adapt to
room temperature.
In the event of prolonged disuse, store the device
in a dry place not subject to extreme temperature
changes.
To guarantee correct operation
Carefully follow the installation instructions.
If the device emits smoke, remove it from the
support and take it out of the vehicle. If liquid
leaks from the device, do not touch it with your
bare hands. Request a replacement.
Behavior to be avoided
Do not use the device if it appears damaged.
Do not use more than one Telepass on the same
vehicle. This can cause interference between
devices, malfunctions and double toll charges. In
such cases, Telepass cannot reimburse the extra
amount paid.
Telepass for motorcycles
The device can also be used on motorcycles with CC
greater than or equal to 150 CC in specific lanes, marked
with the motorcycle symbol.
Correct position
The Telepass must be
placed at the top-center of
the windshield, behind the
rear-view mirror.
For screened (e.g.
heated or heat-resistant)
windshields, the device must be placed in the area
indicated by the vehicle instructions (normally
a dark dotted area behind the rear-view mirror).
Do not place it on the dashboard or on sides next
to the posts. This can cause malfunctions.
Installing the device
Preferably install the device at room temperature.
Make sure the device does not obstruct the
driver's field of vision.
1. Accurately clean the application surface.
2. Remove the protective film from the sticker.
3. Attach the Telepass, preferably on the right-hand side
of the rear-view mirror, horizontally with the sticker
facing the windshield and label facing downward.
4. Hold down for at least five seconds.
Removal warnings
After attaching the device, wait 12 hours before
removing it from the support.
Communication without interferences
Leave at least 10 cm around
the device free from objects
such as cell phones,
chargers or other electronic
devices.
How it works
Once installed, the device is ready for use.
When the vehicle enters a Telepass lane or nears the gate,
it is recognized by an antenna on the gate that detects the
device and authorizes the toll charge.
Recognizing buzzers
The Telepass emits different buzzer sounds in transit in the
Telepass lane.
Transit Notes
A high-pitched
tone
before and after
the barrier
opens
Transit recorded.
A low-pitched
tone
before the
barrier
The barrier does not
open. Transit
not recorded.
Request
customer service.
A high-pitched
tone
before the
barrier opens
and three or six
high-pitched
tones after
Transit recorded but
battery
low.
Request a
replacement.
No buzzer The barrier does not
open. Transit not
recorded.
Request customer
service.
How to cross a Telepass highway toll
For safety reasons, observe the 30 km/h speed
limit near toll stations.
Stay at least four meters away from the vehicle in front of
you. If the traffic light is red, use another Telepass lane.
How to cross a Telepass toll in other
circumstances
Observe the speed limits and, if necessary, stop and wait
for the barrier to open.
What to do if the barrier does not open
Should the barrier not open, request customer service by
pressing the specific button.
The operator will photograph the license plate for further
checks and will allow you to leave immediately.
In no case should you put your car in reverse
or leave it to reach toll personnel on foot. This
behavior is dangerous, in addition to being
prohibited by Traffic Code Art. 175, paragraph 6.
Cleaning warnings
Use a soft cloth, dampened with a multipurpose
detergent.
Do not spray detergent directly on the device.
Returning the Telepass
The device is the property of Telepass SpA. Do
not discard the device with common waste.
Always return it to Telepass SpA.
Replace it in the event of dead battery or
malfunction.
Technical specifications
Average battery life 5 years
Working temperature -25°C – +85°C
The device should
not be subject to a
temperature of 85°C
for more than four
hours a day.
Avoid exposure to
temperatures over
85°C.
Frequency bands 5725 MHz–5875 MHz
Conformity
0051
This radio device meets directive 1999/5/EC.
EN 60950-1:2006: +A11:2009
EN 301 489-3 V.1.4.1(2013-06)
ES 200 674-1 V.1.1.1 (1999-02)
A copy of conformity documentation is
available at www.telepass.com
Electronic payment device
Telepass

TelepassBR-IS-1.0-A4-iten-0417
Telepass SpA - Via A. Bergamini, 50 - 00159 Rome - Italy
www.telepass.com
Telepass SpA © 2017
Introduction
Use this manual to install and safely use your Telepass.
For details on payments, contract obligations, regulations
and conditions in each country where the device is used,
please see the service contract.
For further information on your Telepass, its use and for
customer service requests, visit www.telepass.com
General warnings
Please read the instructions carefully before using
the device.
For your safety
For vehicles that transport potentially explosive
substances: this device is NOT certified for use in
potentially explosive atmosphere.
In areas considered at risk, remove it from the
vehicle according to current regulations.
Do not tamper with or attempt to open the device.
These types of actions may cause electrocution.
Keep out of reach of children.
How to avoid device damages
Do not submerge in liquids and protect against
rain and/or showers.
The device is not waterproof. Do not use solvents,
alcohol, petrol or other flammable substances to
clean the device.
Keep away from heat, flames and magnetic fields.
Do not place the device near electric motors or
other devices that generate strong magnetic
fields.
Prevent condensation from forming on the
device. The cab reaches high temperatures
in the summer. A quick drop from high to low
temperature could generate condensation (water
drops) on the device
surface. To avoid this issue, place the device in a
well-ventilated place and wait for it to adapt to
room temperature.
In the event of prolonged disuse, store the device
in a dry place not subject to extreme temperature
changes.
To guarantee correct operation
Carefully follow the installation instructions.
If the device emits smoke, remove it from the
support and take it out of the vehicle. If liquid
leaks from the device, do not touch it with your
bare hands. Request a replacement.
Behavior to be avoided
Do not use the device if it appears damaged.
Do not use more than one Telepass on the same
vehicle. This can cause interference between
devices, malfunctions and double toll charges. In
such cases, Telepass cannot reimburse the extra
amount paid.
Telepass for motorcycles
The device can also be used on motorcycles with CC
greater than or equal to 150 CC in specific lanes, marked
with the motorcycle symbol.
Correct position
The Telepass must be
placed at the top-center of
the windshield, behind the
rear-view mirror.
For screened (e.g.
heated or heat-resistant)
windshields, the device must be placed in the area
indicated by the vehicle instructions (normally
a dark dotted area behind the rear-view mirror).
Do not place it on the dashboard or on sides next
to the posts. This can cause malfunctions.
Installing the device
Preferably install the device at room temperature.
Make sure the device does not obstruct the
driver's field of vision.
1. Accurately clean the application surface.
2. Remove the protective film from the sticker.
3. Attach the Telepass, preferably on the right-hand side
of the rear-view mirror, horizontally with the sticker
facing the windshield and label facing downward.
4. Hold down for at least five seconds.
Removal warnings
After attaching the device, wait 12 hours before
removing it from the support.
Communication without interferences
Leave at least 10 cm around
the device free from objects
such as cell phones,
chargers or other electronic
devices.
How it works
Once installed, the device is ready for use.
When the vehicle enters a Telepass lane or nears the gate,
it is recognized by an antenna on the gate that detects the
device and authorizes the toll charge.
Recognizing buzzers
The Telepass emits different buzzer sounds in transit in the
Telepass lane.
Transit Notes
A high-pitched
tone
before and after
the barrier
opens
Transit recorded.
A low-pitched
tone
before the
barrier
The barrier does not
open. Transit
not recorded.
Request
customer service.
A high-pitched
tone
before the
barrier opens
and three or six
high-pitched
tones after
Transit recorded but
battery
low.
Request a
replacement.
No buzzer The barrier does not
open. Transit not
recorded.
Request customer
service.
How to cross a Telepass highway toll
For safety reasons, observe the 30 km/h speed
limit near toll stations.
Stay at least four meters away from the vehicle in front of
you. If the traffic light is red, use another Telepass lane.
How to cross a Telepass toll in other
circumstances
Observe the speed limits and, if necessary, stop and wait
for the barrier to open.
What to do if the barrier does not open
Should the barrier not open, request customer service by
pressing the specific button.
The operator will photograph the license plate for further
checks and will allow you to leave immediately.
In no case should you put your car in reverse
or leave it to reach toll personnel on foot. This
behavior is dangerous, in addition to being
prohibited by Traffic Code Art. 175, paragraph 6.
Cleaning warnings
Use a soft cloth, dampened with a multipurpose
detergent.
Do not spray detergent directly on the device.
Returning the Telepass
The device is the property of Telepass SpA. Do
not discard the device with common waste.
Always return it to Telepass SpA.
Replace it in the event of dead battery or
malfunction.
Technical specifications
Average battery life 5 years
Working temperature -25°C – +85°C
The device should
not be subject to a
temperature of 85°C
for more than four
hours a day.
Avoid exposure to
temperatures over
85°C.
Frequency bands 5725 MHz–5875 MHz
Conformity
0051
This radio device meets directive 1999/5/EC.
EN 60950-1:2006: +A11:2009
EN 301 489-3 V.1.4.1(2013-06)
ES 200 674-1 V.1.1.1 (1999-02)
A copy of conformity documentation is
available at www.telepass.com
Electronic payment device
Telepass

TelepassBR-IS-1.0-A4-iten-0417
Telepass SpA - Via A. Bergamini, 50 - 00159 Rome - Italy
www.telepass.com
Telepass SpA © 2017
Introduction
Use this manual to install and safely use your Telepass.
For details on payments, contract obligations, regulations
and conditions in each country where the device is used,
please see the service contract.
For further information on your Telepass, its use and for
customer service requests, visit www.telepass.com
General warnings
Please read the instructions carefully before using
the device.
For your safety
For vehicles that transport potentially explosive
substances: this device is NOT certified for use in
potentially explosive atmosphere.
In areas considered at risk, remove it from the
vehicle according to current regulations.
Do not tamper with or attempt to open the device.
These types of actions may cause electrocution.
Keep out of reach of children.
How to avoid device damages
Do not submerge in liquids and protect against
rain and/or showers.
The device is not waterproof. Do not use solvents,
alcohol, petrol or other flammable substances to
clean the device.
Keep away from heat, flames and magnetic fields.
Do not place the device near electric motors or
other devices that generate strong magnetic
fields.
Prevent condensation from forming on the
device. The cab reaches high temperatures
in the summer. A quick drop from high to low
temperature could generate condensation (water
drops) on the device
surface. To avoid this issue, place the device in a
well-ventilated place and wait for it to adapt to
room temperature.
In the event of prolonged disuse, store the device
in a dry place not subject to extreme temperature
changes.
To guarantee correct operation
Carefully follow the installation instructions.
If the device emits smoke, remove it from the
support and take it out of the vehicle. If liquid
leaks from the device, do not touch it with your
bare hands. Request a replacement.
Behavior to be avoided
Do not use the device if it appears damaged.
Do not use more than one Telepass on the same
vehicle. This can cause interference between
devices, malfunctions and double toll charges. In
such cases, Telepass cannot reimburse the extra
amount paid.
Telepass for motorcycles
The device can also be used on motorcycles with CC
greater than or equal to 150 CC in specific lanes, marked
with the motorcycle symbol.
Correct position
The Telepass must be
placed at the top-center of
the windshield, behind the
rear-view mirror.
For screened (e.g.
heated or heat-resistant)
windshields, the device must be placed in the area
indicated by the vehicle instructions (normally
a dark dotted area behind the rear-view mirror).
Do not place it on the dashboard or on sides next
to the posts. This can cause malfunctions.
Installing the device
Preferably install the device at room temperature.
Make sure the device does not obstruct the
driver's field of vision.
1. Accurately clean the application surface.
2. Remove the protective film from the sticker.
3. Attach the Telepass, preferably on the right-hand side
of the rear-view mirror, horizontally with the sticker
facing the windshield and label facing downward.
4. Hold down for at least five seconds.
Removal warnings
After attaching the device, wait 12 hours before
removing it from the support.
Communication without interferences
Leave at least 10 cm around
the device free from objects
such as cell phones,
chargers or other electronic
devices.
How it works
Once installed, the device is ready for use.
When the vehicle enters a Telepass lane or nears the gate,
it is recognized by an antenna on the gate that detects the
device and authorizes the toll charge.
Recognizing buzzers
The Telepass emits different buzzer sounds in transit in the
Telepass lane.
Transit Notes
A high-pitched
tone
before and after
the barrier
opens
Transit recorded.
A low-pitched
tone
before the
barrier
The barrier does not
open. Transit
not recorded.
Request
customer service.
A high-pitched
tone
before the
barrier opens
and three or six
high-pitched
tones after
Transit recorded but
battery
low.
Request a
replacement.
No buzzer The barrier does not
open. Transit not
recorded.
Request customer
service.
How to cross a Telepass highway toll
For safety reasons, observe the 30 km/h speed
limit near toll stations.
Stay at least four meters away from the vehicle in front of
you. If the traffic light is red, use another Telepass lane.
How to cross a Telepass toll in other
circumstances
Observe the speed limits and, if necessary, stop and wait
for the barrier to open.
What to do if the barrier does not open
Should the barrier not open, request customer service by
pressing the specific button.
The operator will photograph the license plate for further
checks and will allow you to leave immediately.
In no case should you put your car in reverse
or leave it to reach toll personnel on foot. This
behavior is dangerous, in addition to being
prohibited by Traffic Code Art. 175, paragraph 6.
Cleaning warnings
Use a soft cloth, dampened with a multipurpose
detergent.
Do not spray detergent directly on the device.
Returning the Telepass
The device is the property of Telepass SpA. Do
not discard the device with common waste.
Always return it to Telepass SpA.
Replace it in the event of dead battery or
malfunction.
Technical specifications
Average battery life 5 years
Working temperature -25°C – +85°C
The device should
not be subject to a
temperature of 85°C
for more than four
hours a day.
Avoid exposure to
temperatures over
85°C.
Frequency bands 5725 MHz–5875 MHz
Conformity
0051
This radio device meets directive 1999/5/EC.
EN 60950-1:2006: +A11:2009
EN 301 489-3 V.1.4.1(2013-06)
ES 200 674-1 V.1.1.1 (1999-02)
A copy of conformity documentation is
available at www.telepass.com
Electronic payment device
Telepass

TelepassBR-IS-1.0-A4-iten-0417
Telepass SpA - Via A. Bergamini, 50 - 00159 Rome - Italy
www.telepass.com
Telepass SpA © 2017
Introduction
Use this manual to install and safely use your Telepass.
For details on payments, contract obligations, regulations
and conditions in each country where the device is used,
please see the service contract.
For further information on your Telepass, its use and for
customer service requests, visit www.telepass.com
General warnings
Please read the instructions carefully before using
the device.
For your safety
For vehicles that transport potentially explosive
substances: this device is NOT certified for use in
potentially explosive atmosphere.
In areas considered at risk, remove it from the
vehicle according to current regulations.
Do not tamper with or attempt to open the device.
These types of actions may cause electrocution.
Keep out of reach of children.
How to avoid device damages
Do not submerge in liquids and protect against
rain and/or showers.
The device is not waterproof. Do not use solvents,
alcohol, petrol or other flammable substances to
clean the device.
Keep away from heat, flames and magnetic fields.
Do not place the device near electric motors or
other devices that generate strong magnetic
fields.
Prevent condensation from forming on the
device. The cab reaches high temperatures
in the summer. A quick drop from high to low
temperature could generate condensation (water
drops) on the device
surface. To avoid this issue, place the device in a
well-ventilated place and wait for it to adapt to
room temperature.
In the event of prolonged disuse, store the device
in a dry place not subject to extreme temperature
changes.
To guarantee correct operation
Carefully follow the installation instructions.
If the device emits smoke, remove it from the
support and take it out of the vehicle. If liquid
leaks from the device, do not touch it with your
bare hands. Request a replacement.
Behavior to be avoided
Do not use the device if it appears damaged.
Do not use more than one Telepass on the same
vehicle. This can cause interference between
devices, malfunctions and double toll charges. In
such cases, Telepass cannot reimburse the extra
amount paid.
Telepass for motorcycles
The device can also be used on motorcycles with CC
greater than or equal to 150 CC in specific lanes, marked
with the motorcycle symbol.
Correct position
The Telepass must be
placed at the top-center of
the windshield, behind the
rear-view mirror.
For screened (e.g.
heated or heat-resistant)
windshields, the device must be placed in the area
indicated by the vehicle instructions (normally
a dark dotted area behind the rear-view mirror).
Do not place it on the dashboard or on sides next
to the posts. This can cause malfunctions.
Installing the device
Preferably install the device at room temperature.
Make sure the device does not obstruct the
driver's field of vision.
1. Accurately clean the application surface.
2. Remove the protective film from the sticker.
3. Attach the Telepass, preferably on the right-hand side
of the rear-view mirror, horizontally with the sticker
facing the windshield and label facing downward.
4. Hold down for at least five seconds.
Removal warnings
After attaching the device, wait 12 hours before
removing it from the support.
Communication without interferences
Leave at least 10 cm around
the device free from objects
such as cell phones,
chargers or other electronic
devices.
How it works
Once installed, the device is ready for use.
When the vehicle enters a Telepass lane or nears the gate,
it is recognized by an antenna on the gate that detects the
device and authorizes the toll charge.
Recognizing buzzers
The Telepass emits different buzzer sounds in transit in the
Telepass lane.
Transit Notes
A high-pitched
tone
before and after
the barrier
opens
Transit recorded.
A low-pitched
tone
before the
barrier
The barrier does not
open. Transit
not recorded.
Request
customer service.
A high-pitched
tone
before the
barrier opens
and three or six
high-pitched
tones after
Transit recorded but
battery
low.
Request a
replacement.
No buzzer The barrier does not
open. Transit not
recorded.
Request customer
service.
How to cross a Telepass highway toll
For safety reasons, observe the 30 km/h speed
limit near toll stations.
Stay at least four meters away from the vehicle in front of
you. If the traffic light is red, use another Telepass lane.
How to cross a Telepass toll in other
circumstances
Observe the speed limits and, if necessary, stop and wait
for the barrier to open.
What to do if the barrier does not open
Should the barrier not open, request customer service by
pressing the specific button.
The operator will photograph the license plate for further
checks and will allow you to leave immediately.
In no case should you put your car in reverse
or leave it to reach toll personnel on foot. This
behavior is dangerous, in addition to being
prohibited by Traffic Code Art. 175, paragraph 6.
Cleaning warnings
Use a soft cloth, dampened with a multipurpose
detergent.
Do not spray detergent directly on the device.
Returning the Telepass
The device is the property of Telepass SpA. Do
not discard the device with common waste.
Always return it to Telepass SpA.
Replace it in the event of dead battery or
malfunction.
Technical specifications
Average battery life 5 years
Working temperature -25°C – +85°C
The device should
not be subject to a
temperature of 85°C
for more than four
hours a day.
Avoid exposure to
temperatures over
85°C.
Frequency bands 5725 MHz–5875 MHz
Conformity
0051
This radio device meets directive 1999/5/EC.
EN 60950-1:2006: +A11:2009
EN 301 489-3 V.1.4.1(2013-06)
ES 200 674-1 V.1.1.1 (1999-02)
A copy of conformity documentation is
available at www.telepass.com
Electronic payment device
Telepass