Telos Z/IP ONE Technical manual

Quick Start Setup Guide
ATTENTION!
This quick start guide is intended to aid with basic deployment of your unit.
For detailed product and operational information, as well as current software downloads,
please visit www.Telos-Systems.com.
1490-00112-001 QUICK START GUIDE: Z/IP ONE
Z/IP ONE
Drops Jaws. Not Audio.

We know you’re eager to get your new gear up and running. But first,The Telos Alliance strongly
suggests you use an Uninterruptible Power Supply (UPS),with power line filtering, to prevent damage
in case of electrical storms or power surges.Your Product Warranty (found in the User Manual) does
not cover lightning damage!
Information about lightning protection can be found at:
http://blogs.telosalliance.com/tech/surge-suppression-pointers
Warranty
http://telosalliance.com/Warranty
24/7 Technical Support
[phone]
[email protected]
Manual and Software Downloads
http://www.Telos-Systems.com
IMPORTANT SAFETY INFORMATION
ABOUT YOUR NEW PRODUCT

| 1
This quick start guide will have your Telos Z/IP ONE up and running ASAP.
For more sophisticated setups (necessary in some cases), please refer to the
full Z/IP ONE manual.
To get started,you will need:
From our box:
1. Z/IP ONE unit
2. AC Power Cord
3. Network Cable
What you will need to bring:
1. Headphones or audio monitor
2. Microphone or Audio Source (optional)
3. An Internet-Connected Local Area Network with DHCP Server (We can use a Dynamic IP
address on your network for this Quick Start. However, some modes of Z/IP ONE operation
would require a Static IP address on your network.)
The Z/IP ONE User Interface
Once the Telos Z/IP ONE has been plugged in and turned on, you will be greeted by the main menu. The
main menu is the rst screenshot image shown below. If you see a dierent screen, you can press the
escape button (also functions as the “back” button) on the keypad until you arrive to the main menu. To
make a menu selection, turn the primary knob until you have highlighted where you want to go and press
the knob IN to make a selection.
1Quick Start Setup Guide

2| Section 1
Setup Wizard
One option for initial setup of the Z/IP ONE is using the built-in Setup Wizard. The Setup Wizard will work
in most common IP networks, and requires little technical knowledge. Plug in your IP network to the WAN
port. Either WAN or LAN can be used, but we’ll consider it plugged into the WAN port for this Quick Start.
Let’s walk through the Setup Wizard:
From the Main menu, highlight and select Setup. From the Setup menu, highlight and select Setup Wizard.
Click to Continue. Select the WAN Ethernet connection.
Select the Analog XLR connectors for audio input. Answer“Yes” to allow control of your unit from either port.
Let’s answer “No”to the SIP server question. Keep this easy; answer “Yes”here.
Answer“Yes” here. We’ll use this port. Using the keypad, enter a name for this Z/IP ONE.
Then click to Apply settings and exit Click OK to complete the Setup Wizard.
Plug your Internet-connected network to the WAN port. Then, highlight and select Status.
The top Status screen should show WAN connected. Within a few seconds, the ZIP light should come on, too.

QUICK START SETUP GUIDE | 3
Make Your First IP-Codec Call
Now that the WAN and ZIP indicators are ON, you’re ready to make your rst Z/IP ONE IP call. Press the
AUTO button - it’s in the upper right corner of the keypad area. This brings up the phone book – a quick-
dial list of the other Z/IP ONEs you’d like to connect with.
Your Z/IP ONE is factory programmed with two contacts - the Telos Line in Cleveland, Ohio, USA, and the
Euro Line in Freising, Germany. Highlight“Telos Line”and press the AUTO button again (or push the main
control knob) to establish a call. The screen will change automatically to the main Status display:
The large Connect indicator should come ON, indicating a successful handshake between your Z/IP ONE
and the one you’ve called. This may occur almost instantly, or may take up to 10 seconds, depending on
the design of your local Internet router. You should hear a “bee-deep”sound upon connection, followed by
the RcvLock indicator coming on. The Rcv audio level meters will begin showing audio levels. In a few more
seconds the Buer and Quality gauges in the lower third of the screen will show relative indications of
receive buer size at both ends and quality of the connection, indicating dropped packets. To listen to the
audio, plug your headphones into the front panel headphone jack.
Just so you know
Your Z/IP ONE will automatically disconnect from the Telos test line after 10 minutes of
connection. This is to allow others to test Z/IP ONE connections, too.
Congratulations!
You’ve configured your Z/IP ONE and made your first IP-codec call.There are dozens of configuration options
within the Z/IP ONE, allowing it to work ideally in different broadcast and remote-audio roles. Consult the
manual, our online video tutorials,or Telos Support to get the most out of your Z/IP ONE.

4| Section 1
…Now what?
Most hardware codecs, such as the Telos Z/IP ONE,Telos ProSTREAM, and Telos iPort, offer a choice of audio
coding algorithms.With unhelpful names like “G.722”,“AAC-LD”, and“Layer 2”, how does one choose the best
coding algorithm for a given connection or use? A full discussion of audio coding is in Appendix B, Audio
Coding Reference, but the following tables summarize their features at a glance.
CODEC Mono/
Stereo
Lower
Bitrates
Lower
Delay
Remote
Broadcasts
STL &
Infrastructure
Error
Concealment
Highly
Compatible
AAC-ELD M/S ü ü ü ü
AAC-HE M/S ü ü ü
AAC-LD M/S ü ü ü
AAC M/S ü ü
Layer 2 M/S ü ü
G.722 M ü ü ü ü
G.711 M ü ü ü
aptX® Enhanced M/S ü ü
PCM Linear M/S ü ü
Codec Characteristics:
CODEC Bitrates Audio Expectations Typical Use Case
AAC-ELD 48 - 64 kbps Excellent quality for low bitrates,
full audio range, mono or stereo,
low delay. Error concealment.
Live broadcasts of voice or music. Can use for
music if necessary. Quick interaction with studio
hosts and callers.
AAC-HE 16 - 96 kbps Excellent quality for low bitrates
for voice and music. Full audio
range. Relatively high delay.
Error concealment.
Music at lower bitrates. Best for one-way broad-
casts where tight interaction with studio hosts
or callers is not critical. Works at very low bitrates
with some compromise in quality.
AAC-LD 112 - 320 kbps Excellent, full-range audio qual-
ity for medium bitrates. Low
delay. Error concealment.
Music/voice at medium bitrates. When medium
bandwidth is available and interaction with studio
hosts or callers is needed, this is a great choice.
AAC 80 - 320 kbps Excellent, full-range audio qual-
ity for medium bitrates. Slightly
higher delay. Error concealment.
Music at medium bitrates. For the medium range
of bitrates, this is the best codec to choose when
a little delay is OK. Quality is fully “awesome”,
especially at 256 kbps and higher.
Layer 2 112 - 384 kbps Excellent quality at medium-
high bitrates. Very compatible
with other brands of equipment.
Music/voice at medium bitrates to other brands
of codecs. Layer 2 is a great choice, especially for
compatibility across different brands of codecs.
G.722 64 kbps Good voice quality (7 kHz) when
low delay and compatibility is
needed. Also called “HD Voice”
Voice at low bitrate to other brands of codecs.
Not “high quality”, but much better than a stan-
dard telephone call. It’s the most compatible low
bitrate codec with any other brand.
G.711 56 - 64 kbps Low quality, low delay mono
voice. Only 3.3 kHz audio.
This is a“phone call”. Often used for compatibility
for SIP (VoIP) calls to/from regular telephones.
aptX®
Enhanced
384 - 576 kbps Excellent quality, full audio
bandwidth, low delay. Optional
on some codecs.
aptX® Enhanced is primarily used in professional
broadcast applications where low delay is desired
and cascading coding algorithms may be encoun-
tered.
PCM
Linear
1,536 - 2,304 kbps Perfect quality, full bandwidth,
low delay. No error conceal-
ment.
Perfect audio for perfect connections. If you’ve
got the bandwidth and a perfect IP path (low jitter
and no packet loss), this is the perfect “algorithm”.
Bit rate is not variable, but is fixed for given mono/
stereo and bit-depth parameters.

This Warranty covers“the Products,” which are defined as the various audio equipment, parts, software and
accessories manufactured, sold and/or distributed by or on behalf of TLS Corp. and its affiliated companies,
collectively doing business as The Telos Alliance (hereinafter “Telos”).
With the exception of software-only items, the Products are warranted to be free from defects in material and
workmanship for a period of five (5) years from the date of receipt of such Product by the end-user (such date
of receipt the“Receipt Date”). Software-only items are warranted to be free from defects in material and work-
manship for a period of 90 days from the Receipt Date. Telos will repair or replace (in its discretion) defective
Products returned to Telos within the warranty period, subject to the provisions and limitations set forth herein.
This warranty will be void if the Product: (i) has been subjected, directly or indirectly, to Acts of God, including
(without limitation) lightning strikes or resultant power surges; (ii) has been improperly installed or misused,
including (without limitation) the failure to use telephone and power line surge protection devices; (iii) has
been damaged by accident or neglect. As with all sensitive electronic equipment, to help prevent damage
and or loss of data, we strongly recommend the use of an uninterruptible power supply (UPS) with all of our
Products.Telos products are to be used with registered protective interface devices which satisfy regulatory
requirements in their country of use.
This Warranty is void if the associated equipment was purchased or otherwise obtained through sales channels
not authorized by Telos.
EXCEPT FOR THE ABOVE-STATED EXPRESS WARRANTY, TELOS MAKES NO WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE).
In no event will Telos, its directors, officers, employees, agents, owners, consultants or advisors (its“Affiliates”),
or authorized dealers or their respective Affiliates, be liable for incidental or consequential damages, or for loss,
damage, or expense directly or indirectly arising from the use of any Product or the inability to use any Product
either separately or in combination with other equipment or materials, or from any other cause.
In order to invoke this Warranty, the Product must be registered via Telos’ website (found at: http://telosalliance.
com/legal/warranty) at time of receipt by end-user and notice of a warranty claim must be received by Telos
within the above stated warranty period and warranty coverage must be authorized by Telos. Contact may be
made via email: [email protected] or via telephone: [phone]. If Telos authorizes the perfor-
mance of warranty service, the defective Product must be delivered to:Telos, 1241 Superior Avenue, Cleveland,
Ohio 44114 or other company repair center as may be specified by Telos at the time of claim.
Shipping Costs and Warranty Service:
If the date the customer’s notice of warranty claim is received by Telos (such date the “Warranty Claim Notice
Date”) is within the first 90 days following the Receipt Date,Telos will pay the costs of shipping such warranted
Product to and from the end user’s location, and the cost of repair or replacement of such warranted Product.
If the Warranty Claim Notice Date occurs after the first 90 days following the Receipt Date and before the
end of the second (2nd) year, the customer will pay the freight to return the warranted Product to Telos.Telos
will then, at its sole discretion, repair or replace the warranted Product and return it to the end user at Telos’
expense.
If the Warranty Claim Notice Date occurs between the end of the second (2nd) year following the Receipt Date
and the completion of the fifth (5th) year, the customer will pay the costs of shipping such warranted Product
to and from the end user’s location.Telos will then, in its sole discretion, repair or replace the warranted Product
at Telos’ expense. Telos also reserves the right, if it is not economically justifiable to repair the warranted
Product, to offer a replacement product of comparable performance and condition direct to the customer at a
discounted price, accepting the failed warranted Product as a trade-in.
The end user will in all cases be responsible for all duties and taxes associated with the shipment, return and
servicing of the warranted Product.
No distributor, dealer, or reseller of Telos products is authorized under any circumstances to extend, expand
or otherwise modify in any way the warranty provided by Telos, and any attempt to do so is null and void and
shall not be effective as against Telos or its Affiliates.
Out of warranty units returned to the factory for repair may be subject to a $500 evaluation fee, which fee must
be prepaid prior to shipping the unit to Telos. If no repairs are required, the $500 fee will be retained by Telos as
an evaluation charge. If repairs are required, the $500 fee will be applied to the total cost of the repair.
Telos Alliance Limited Warranty

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