Teltonika RUT500 User manual

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USER MANUAL

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Legal notice
Copyright © 2012 TELTONIKA Ltd. All rights reserved. Reproduction, transfer, distribution or storage of part or all
of the contents in this document in any form without the prior written permission of TELTONIKA Ltd is prohibited.
The manufacturer reserves the right to modify the product and manual for the purpose of technical improvement
without prior notice.
Other product and company names mentioned herein may be trademarks or trade names of their respective owners.
Attention
Before using the device we strongly recommend reading this user manual first.
Do not rip open the device. Do not touch the device if the device block is broken.
All wireless devices for data transferring may be susceptible to interference, which could affect
performance.
The device is not water-resistant. Keep it dry.
Device is powered by low voltage +9V DC power adaptor.

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Table of Contents
Legal notice........................................................................................................................................................................2
Attention............................................................................................................................................................................2
SAFETY INFORMATION ......................................................................................................................................................5
Introduction .......................................................................................................................................................................6
Specifications:................................................................................................................................................................6
LAN and Wi-Fi: ...........................................................................................................................................................6
HSUPA/HSDPA/UMTS (RUT500) ................................................................................................................................6
GSM/GPRS/EDGE (RUT500) .......................................................................................................................................6
Electrical, Mechanical & Environmental:...................................................................................................................7
Setting up your router .......................................................................................................................................................8
Installation .....................................................................................................................................................................8
Logging in.......................................................................................................................................................................9
Operation Modes.............................................................................................................................................................13
Function explanations......................................................................................................................................................14
Status ...........................................................................................................................................................................14
System Information .................................................................................................................................................14
Network Information...............................................................................................................................................15
Routes ......................................................................................................................................................................19
Realtime Graphs ......................................................................................................................................................19
Network .......................................................................................................................................................................24
3G.............................................................................................................................................................................24
Wan..........................................................................................................................................................................26
LAN...........................................................................................................................................................................30
Wireless ...................................................................................................................................................................32
Backup WAN ............................................................................................................................................................35
Firewall.....................................................................................................................................................................37
Static Routes ............................................................................................................................................................39
Diagnostics...............................................................................................................................................................40
Services ........................................................................................................................................................................40
PING Reboot ............................................................................................................................................................40
SMS Reboot..............................................................................................................................................................41
Status via SMS..........................................................................................................................................................42

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NTP...........................................................................................................................................................................42
Dynamic DNS............................................................................................................................................................43
OpenVPN..................................................................................................................................................................44
IPsec .........................................................................................................................................................................46
GRE Tunnel...............................................................................................................................................................48
Systems ........................................................................................................................................................................50
Configuration Wizard...............................................................................................................................................50
Administration .........................................................................................................................................................52
Administration properties .......................................................................................................................................52
Backup and Firmware ..................................................................................................................................................52
Reboot......................................................................................................................................................................53
Logout ..........................................................................................................................................................................53
Glossary: ..........................................................................................................................................................................53

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SAFETY INFORMATION
In this document you will be introduced on how to use a RUT500 router safely. We suggest you to adhere to the
following recommendations in order to avoid personal injuries and or property damage.
You have to be familiar with the safety requirements before using the device!
To avoid burning and voltage caused traumas, of the personnel working with the device, please follow these safety
requirements.
The device is intended for supply from a Limited Power Source (LPS) that power consumption should
not exceed 15VA and current rating of overcurrent protective device should not exceed 2A.
The highest transient overvoltage in the output (secondary circuit) of used PSU shall not exceed 71V
peak.
The device can be used with the Personal Computer (first safety class) or Notebook (second safety
class). Associated equipment: PSU (power supply unit) (LPS) and personal computer (PC) shall
comply with the requirements of standard EN 60950-1.
Do not mount or service the device during a thunderstorm.
To avoid mechanical damages to the device it is recommended to transport it packed in a damage-
proof pack.
Protection in primary circuits of associated PC and PSU (LPS) against short circuits and earth faults of
associated PC shall be provided as part of the building installation.
To avoid mechanical damages to the device it is recommended to transport it packed in a damage-proof pack.
While using the device, it should be placed so, that its indicating LEDs would be visible as they inform in which working
mode the device is and if it has any working problems.
Protection against overcurrent, short circuiting and earth faults should be provided as a part of the building
installation.
Signal level of the device depends on the environment in which it is working. In case the device starts
working insufficiently, please refer to qualified personnel in order to repair this product. We recommend
forwarding it to a repair centre or the manufacturer. There are no exchangeable parts inside the device.

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Introduction
Thank you for purchasing a RUT500 3G router!
RUT500 is part of the RUT5xx series of compact mobile routers with high speed wireless and Ethernet connections.
This router is ideal for people who‘d like to share their internet on the go, as it is not restricted by a cumbersome cable
connection. Unrestricted, but not forgotten: the router still supports internet distribution via a broadband cable, simply
plug it in to the wan port, set the router to a correct mode and you are ready to browse.
Specifications:
LAN and Wi-Fi:
Wireless AP, Router, 4-Port Switch and Firewall in one device
High performance 320 MHz CPU with 256 Mbits SDRAM
IEEE 802.11b/g/n, IEEE 802.3, IEEE 802.3u standards
64/128-bit WEP, WPA, WPA2, WPA&WPA2 encryption methods
3xLAN 10/100Mbps Ethernet ports
1xWAN 10/100Mbps Ethernet port
Supports Auto MDI/MDIX
Remote/local Web management
1x 5dBi wireless antenna
SSID stealth mode and access control based over MAC address
System log to record the status of the Router
Auto negotiation/manual mode for IEEE 802.11b/g/n
Dynamic DNS
LAN access control over Internet connection
Virtual server
Auto wireless channel selection
OpenVPN
Dynamic DNS
Backup WAN
SMS and Ping reboot
HSUPA/HSDPA/UMTS (RUT500)
850/900/1900/2100 MHz
Power Class 3 (0.25 W, 24 dBm) for UMTS
UMTS mode: 384 Kbps DL/384 Kbps UL
HSDPA mode: 14.4 Mbps (Cat 10) downlink speed
HSUPA mode: 5.76 Mbps (Cat 6) uplink speed
3dBi antenna
GSM/GPRS/EDGE (RUT500)
850/900/1800/1900 MHz
Power Class 4 (2 W, 33 dBm) for GSM/GPRS 850/900 MHz bands
Power Class 1 (1 W, 30 dBm) for GSM/GPRS 1800/1900 Mhz bands
Power Class E2 (0.5 W, 27 dBm) for EDGE 850/900 MHz bands
Power Class E2 (0.4 W, 26 dBm) for EDGE 1800/1900 MHz bands
GSM: 14.4 Kbps DL/14.4 Kbps UL
GPRS: 85.6 Kbps DL/42.8 Kbps UL (class 10)
EDGE: 236.8 Kbps DL/118.4 Kbps UL (class 10)

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Electrical, Mechanical & Environmental:
Dimensions (H x W x D) 100mm x 85mm x 36mm
Weight 210 - 260g
Power Supply 100 –240 VAC -> 9 VDC wall adapter
Input voltage range: 9-12 V
Power Consumption < 7W
Antenna connectors 2 x SMA for 3G, 1 x RP-SMA for WiFi
Indicators 4 x Ethernet LEDs, 1 x Power LED, 1 x 3G LED
Operating Temperature 0C to +50C
Storage temperature -20C to +70C
Operating Humidity 10% to 90% Non-condensing
Storage humidity 5% to 95% Non-condensing

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Setting up your router
Installation
After you unpack the box, follow the steps, documented below, in order to properly connect the device. For better Wi-
Fi performance, put the device in clearly visible spot, as obstacles such as walls and door hinder the signal.
1. First assemble your router by attaching the necessary antennas and inserting the SIM card (if you have bought
the 3G version).
2. To power up your router, please use the power adapter included in the box. (IMPORTANT: Using a different
power adapter can damage and void the warranty for this product.).
3. If you have a wired broadband connection you will also have to connect it to the WAN port of the router
(Ethernet cable is not provided).
Front Panel
1
Power socket
2,3,4
LAN Ethernet ports
5
WAN Ethernet ports
6
Power LED
7,8,9
LAN LEDs
10
WAN LED
Back Panel
1
GSM main antenna connector
2
Wi-Fi antenna connector
3
GSM auxiliary antenna connector
4
Reset button
5
GSM LED

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SIM Card
1. Remove back panel and insert SIM card which was given by your ISP (Internet Service Provider). Correct SIM
card orientation is shown in the picture.
2. Attach GSM main and Wi-Fi antennas.
3. Connect the power adapter to the socket on the front panel of the device. Then plug the other end of the power
adapter into a wall outlet or power strip.
4. Connect to the device wirelessly (SSID: Teltonika) or use Ethernet cable and plug it into any LAN Ethernet port.
Logging in
After you’re complete with the setting up as described in the section above, you are ready to start logging into your
router and start configuring it. This example shows how to connect on Windows 7. On windows Vista: click Start ->
Control Panel -> Network and Sharing Center -> Manage network Connections -> (Go to step 4). On Windows XP: Click
Start -> Settings -> Network Connections -> (see step 4) -> You wont’s see “Internet protocol version 4(TCP/IPv4)”,
instead you’ll have to select “TCP/IP Settings” and click options -> (Go to step 6)
We first must set up our network card so that it could properly communicate with the router.
1. Press the start button
2. Type in “network connections”, wait for the results to pop up.

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3. Click “View network connections”
4. Then right click on your wireless device that you use to connect to other access points (It is the one with the
name “Wireless Network Connection” and has signal bars on its icon).

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5. Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties
6. By default the router is going to have DHCP enabled, which means that if you select “Obtain an IP address
automatically” and “Obtain DNS server address automatically”, the router should lease you an IP and you should
be ready to login.
7. If you choose to configure manually here’s what you do:
First select an IP address. Due to the stock settings that your router has arrived in you can only enter an IP in the
form of 192.168.1.XXX , where XXX is a number in the range of 2-254 (192.168.1.2 , 192.168.1.254 ,
192.168.1.155 and so on… are valid; 192.168.1.0 , 192.168.1.1 , 192.168.1.255 , 192.168.1.699 and so on… are
not). Next we enter the subnet mask: this has to be “255.255.255.0”. Then we enter the default gateway: this
has to be “192.168.1.1”. Finally we enter primary and secondary DNS server IPs. One will suffice, though it is
good to have a secondary one as well as it will act as a backup if the first should fail. The DNS can be your
routers IP (192.168.1.1), but it can also be some external DNS server (like the one Google provides: 8.8.8.8).

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Right click on the Wireless network icon and select Connect / Disconnect. A list should pop up with all available wireless
networks. Select “Teltonika” and click connect.
Then we launch our favourite browser and enter the routers IP into the address field:
Press enter. If there are no problems you should be greeted with a login screen such as this:

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Enter the default password, which is “admin01” into the “Password” field and then either click Login with your mouse or
press the Enter key. You have now successfully logged into the router and should see the Status page.
From here on out you can configure almost any aspect of your router.
Operation Modes
The RUT500 router supports various operation modes. It can be connected to the internet (WAN) via 3G, standard
Ethernet cable or via a wireless network. If you connect to the internet via an Ethernet cable of Wi-Fi, you may also
backup your connection with 3G for added stability. On every case except when you connect to the internet via Wi-Fi,
you can distribute your internet via an Ethernet cable (3 ports) and/or a wireless network. When you connect via Wi-Fi,
you cannot have Wi-Fi in your LAN.
WAN
LAN
3G Backup link
Ethernet
Wi-Fi
3G
√
√
x
Ethernet
√
√
√
Wi-Fi
√
x
√
In later sections it will be explained, bit by bit, how to configure your router to work in a desired mode.

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Function explanations
The following sections contain a detailed explanation of every page, tab and sub tab of the configuration interface in the
order that they appear on the router.
Status
The status section contains various information, like current IP addresses of various network interfaces; the state of the
routers memory; firmware version; DHCP leases; associated wireless stations; graphs indicating load, traffic, etc.; and
much more.
System Information
The System Information tab contains data that pertains to the routers operating system.
System
Field Name
Sample value
Explanation
1.
Router Name
Teltonika
Name of the router (hostname of the routers system).
2.
Router Model
Teltonika
RUT500
Routers model.
3.
Firmware Version
---
Shows the version of the firmware that is currently loaded in the
router. Newer versions might become available as new features are
added. Use this field to decide whether you need a firmware upgrade
or not.
4.
Kernel Version
3.2.15
The version of the Linux kernel that is currently running on the router.
5.
Local Time
Fri Jun 29
16:38:48 2012
Shows the current system time. Might differ from your computer,
because the router synchronizes it's time with an NTP server.
6.
Uptime
4h 29m 3s
Indicates how long it has been since the router booted up. Reboots will
reset this timer to 0.
7.
Load Average
0.98, 0.57,
0.30
Indicates how busy the router is. Let's examine some sample output:
"2.43, 2.96, 3.41". The first number 2.43 means that in the past minute
there have been, on average, 2.43 processes running or waiting for a
resource. The second number show that in the past 10 minutes, on
average, there have been 2.96 processes running or waiting for a
resource. The last number indicates the same on the last 15 minutes.

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Memory
Field Name
Sample Value
Explanation
1.
Total Available
14416/29964
Shows how much memory is available to maintain routers functionality.
2.
Free
1476/29964
The amount of memory that is completely free. Should this rapidly
decrease or get close to 0, it would indicate that the router is running out
of memory, which could cause crashes and unexpected reboots.
3.
Cached
9868/29964
The size of the area of memory that is dedicated to storing frequently
accessed data.
4.
Buffered
3072/29964
The size of the area in which data is temporarily stored before moving it to
another location.
Network Information
This page is much like the status page, previously described, though dedicated to data associated with networking.
3G
Statistics for the 3G modem and the connection.
Field Name
Explanation
1.
State
Shows the state of the connection.
2.
IMEI
Shows the 3G modems IMEI number.
3.
Sim card state
Indicates whether the SIM card is inserted or not.
6.
Signal strength
Indicates connection strength.
7.
Operator
Indicates the operator of the mobile network.
8.
Connection type
Indicates the connection type.
9.
Bytes received
How any bytes were received via 3G.
10.
Bytes sent
How any bytes were sent via 3G.
WAN
Statistics on the routers WAN connection.

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Field Name
Sample Value
Explanation
1.
Interface
3G
Specifies through what medium the router is connecting to the internet.
This can either be Wired, 3G or Wi-Fi.
2.
Type
DHCP
Specifies the type of connection. This can either be static or DHCP.
3.
IPv4
10.12.104.103
The IP address that the routers uses to connect the internet.
4.
Netmask
255.255.255.240
Indicates the networks netmask.
5.
Gateway
10.12.104.97
Indicates the default gateway, an address where traffic destined for the
internet is routed to.
6.
DNS#
8.8.8.8
Domain name server(s).
7.
Expires
1h 57m 25s
The amount of time before the routers DHCP lease expires.
8.
Connected
0h 2m 2s
How long the connection has been successfully maintained.
LAN
Field Name
Sample Value
Explanation
1.
IPv4 address
192.168.1.161
Address that the router uses on the LAN network.
2.
Netmask
255.255.255.0
Indicates the networks netmask.
3.
Connected
0h 6m 14s
How long LAN has been successfully maintained.
Wireless
Wireless can work in two modes, AP or Client. AP is when the wireless radio is used to create an Access Point that other
devices can connect to. Client is when the radio is used to connect to an Access Point via WAN.
Client

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Field Name
Sample Value
Explanation
1.
SSID
teltonika_rnd_division_ap
The SSID that the AP, to which the routers is connected to, uses.
2.
Mode
Client
Connection mode –Client indicates that the router is a client to
some local AP.
3.
Channel
6 (2.44 GHz)
The channel that the AP, to which the routers is connected to, uses.
Your wireless radio is forced to work in this channel in order to
maintain the connection.
4.
BSSID
C8:3A:53:02:FC:B0
The MAC address of the access points radio.
5.
Encryption
WPA2 PSK (CCMP)
The AP, to which the router is connected to, dictates the type of
encryption.
6.
Bit rate
65.0 MBit/s
The physical maximum possible throughput that the routers radio
can handle. Keep in mind that this value is cumulative - The bitrate
will be shared between the router and other possible devices that
connect to the local AP.
7.
Country
LT
Country code.
AP
Field Name
Sample Value
Explanation
1.
Signal Quality
100%
The quality between routers radio and some other device that is connecting
to the router. Will show 0% if no devices are trying to connect or are currently
maintaining a connection.
2.
SSID
Teltonika_demo
The SSID that is being broadcast. Other devices will see this and will be able
to use to connect to your wireless network.
3.
Mode
Master
Connection mode –Master indicates that you router is an access point.
4.
Channel
6 (2.44 GHz)
The channel which is used to broadcast the SSID and to establish new
connections to devices.
5.
BSSID
00:0C:43:30:50:38
MAC address of your wireless radio.
6.
Encryption
WPA2 PSK
(CCMP)
The type of encryption that the router will use to authenticate, establish and
maintain a connection.
7.
Bit rate
1.0 MBit/s
The bitrate will be shared between all devices that connect to the routers
wireless network.
8.
Country
LT
Country code.
Additional note: MBit/s indicates the bits not bytes. To get the throughput in bytes divide the bit value by 8, for e.g.
54MBits/s would be 6.75MB/s (Mega Bytes per second).
Associated Stations
Outputs a list of all devices and their MAC addresses that are maintain a connection with your router right now.
This can either be the information of the Access Point that the router is connecting to in Client Mode OR a list of all
devices that are connecting to the router in Access Point mode:

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DHCP Leases
If you have enabled a DHCP server this field will show how many devices have received an IP address and what those IP
addresses are.
The picture above shows a DHCP lease for an Android phone that is currently connecting to the routers Access Point.
Backup WAN
When enabled this field will indicate the health of your primary connection:
IN USE
Indicates that the connection is being used for main traffic.
READY
Indicates that the connection is ready to take over
network traffic, if the other link should fail.
NOT READY
Indicates that the connection is down.
More on this see the main backup WAN section of this manual.

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Routes
ARP
Shows the routers active ARP table. An ARP table contains recently cached MAC addresses of every immediate device
that was communicating with the router.
Active IPv4-Routes
Shows the routers routing table. The routing table indicates where a TCP/IP packet, with a specific IP address, should be
directed to.
Realtime Graphs
Real-time graphs show how various statistical data changes over time.
Load

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This tri-graph illustrates average system load over the course of ~3 minutes; each new measurement is taken every 3
seconds. The graph consists out of three colour coded graphs, each one corresponding to the average system load over
1 (red), 5 (orange) and 15 (yellow) most recent minutes. Although not graphed, the page also displays peak loads over 1,
5 and 15 minutes.
Traffic
Bridge
Cumulative graph, which encompasses wired Ethernet LAN and the wireless network.