Teltonika FMM125 Installation guide

FMM125
Advanced CATM1/GSM/GNSS/BLE
terminal with internal antennas, RS485
and RS232 interfaces
Quick Manual v2.3

Quick Manual v2.3 // FMM125 2
CONTENT
Know your device................................................................................................................................................................................................3
Pinout ...................................................................................................................................................................................................................4
WIRING SCHEME .................................................................................................................................................................................................5
Set up your device ..............................................................................................................................................................................................6
PC Connection (Windows)..................................................................................................................................................................................7
How to install USB drivers (Windows) ..............................................................................................................................................................7
Conguration.......................................................................................................................................................................................................8
Quick SMS conguration................................................................................................................................................................................. 10
Mounting recommendations.......................................................................................................................................................................... 12
Basic characteristics ........................................................................................................................................................................................ 13
LED indications................................................................................................................................................................................................. 13
Electrical characteristics.................................................................................................................................................................................. 16
Safety information .......................................................................................................................................................................................... 18
Certication and Approvals ............................................................................................................................................................................ 19
Warranty ........................................................................................................................................................................................................... 20
Warranty disclaimer ........................................................................................................................................................................................ 20

Quick Manual v2.3 // FMM125 3
KNOW YOUR DEVICE
2X6
SOCKET
STATUS
LED
DUAL SIM
SLOT
BATTERY
SOCKET
NAVIGATE
LED
MICRO
USB
TOP VIEW TOP VIEW (WITHOUT COVER)BOTTOM VIEW (WITHOUT COVER)

Quick Manual v2.3 // FMM125 4
PIN NUMBER PIN NAME DESCRIPTION
1VCC (10-30)V DC
(+)
Power supply (+10-30
V DC).
2AIN 1/ DIN 2
Analog input, channel 1.
Input range: 0-30 V DC /
Digital input, channel 2.
3 RS232 – RX Input for data receive
through RS232
4 RS232 – TX Output for data transmit
through RS232
5 DIN 1 Digital input, channel 1.
6 INPUT 6 TX EXT (LVCAN – TX).
7 GND (-) Ground pin. (10-30)V DC
8 DOUT 1
Digital output, channel
1. Open collector output.
Max. 0,5 A DC.
9RS485 – A Signal A wire for RS485
10 RS485 – B Signal B wire for RS485
11 1WIRE DATA Data for 1–Wire devices.
12 INPUT 5 RX EXT (LVCAN - RX).
PINOUT
RS485-A
RS485-B
1WIRE DATA
GND
DOUT1
INPUT 5
RS232-RX
RS232-TX
DIN1
+10...30 V DC
AIN1
INPUT 6
10
9
8
7
11
12
4
3
2
1
5
6
FMM125 2x6 socket pinout

Quick Manual v2.3 // FMM125 5
WIRING SCHEME
30
8586
87a
87
BUFFERED
TRANSPARENT
MODE
BUZZER
FUEL GAUGE
STARTER
IBUTTON
POWER SUPPLY
10 - 30V DC
ANALOG
LLS SENSOR
RS232
LLS SENSOR
MULTIPLE RS485
LLS SENSORS
CAN-CONTROL
ALARM BUTTON
GARMIN
RFID
IGNITION
DETECTION
RS485-A
RS485-B
1WIRE DATA
GND
DOUT1
INPUT 5
RS232-RX
RS232-TX
DIN1
+10...30 V DC
AIN1
INPUT 6
10
9
8
7
11
12
4
3
2
1
5
6
IRIDIUM EDGE®

Quick Manual v2.3 // FMM125 6
SET UP YOUR DEVICE
HOW TO INSERT MICRO-SIM CARD AND CONNECT THE BATTERY
4
1COVER REMOVAL 3BATTERY CONNECTION 2MICRO-SIM CARD INSERT ATTACHING COVER BACK
Gently remove FMM125
cover using plastic pry tool
from both sides.
Insert SIM card as shown
with PIN request disabled
or read our Wiki1 how to
enter it later in Teltonika
Congurator2. Make sure
that SIM card cut-o corner
is pointing outward from
slot. SIM slot 1 is closer to
PCB, SIM slot 2 is the top
one.
1 wiki.teltonika-gps.com/view/
FMM125_Security_info
2 wiki.teltonika-gps.com/view/
Teltonika_Congurator
Connect battery as shown to
device. Position the battery
in place where it does not
obstruct other components.
After conguration, see “PC
Connection (Windows)1”,
attach device cover back.
1 Page 7, "PC Connection
(Windows)"

Quick Manual v2.3 // FMM125 7
PC CONNECTION (WINDOWS)
HOW TO INSTALL USB DRIVERS (WINDOWS)
1. Please download COM port drivers from here1.
2. Extract and run TeltonikaCOMDriver.exe.
3. Click Next in driver installation window.
4. In the following window click Install button.
5. Setup will continue installing the driver and eventually the conrmation window will appear. Click Finish to complete the
setup.
1 teltonika.lt/downloads/en/FMM125/TeltonikaCOMDriver.zip
1. Power-up FMM125 with DC voltage (10 – 30 V) power supply using supplied power cable. LED’s should start blinking, see
“LED indications1”.
2. Connect device to computer using Micro-USB cable or Bluetooth connection:
• Using Micro-USB cable
• You will need to install USB drivers, see “How to install USB drivers (Windows)2”
• Using Bluetooth
• FMM125 Bluetooth is enabled by default. Turn on Bluetooth on your PC, then select Add Bluetooth or other device
> Bluetooth. Choose your device named – “FMM125_last_7_imei_digits”, without LE in the end. Enter default password
5555, press Connect and then select Done.
3. You are now ready to use the device on your computer.
1 wiki.teltonika-gps.com/view/FMM125_LED_status
2 Page 6, "How to install USB drivers"

Quick Manual v2.3 // FMM125 8
MS .NET REQUIREMENTS
Operating system MS .NET Framework version Version Links
Windows Vista
Windows 7
Windows 8.1
Windows 10
MS .NET Framework 4.6.2 32 and 64 bit www.microsoft.com1
1 dotnet.microsoft.com/en-us/download/dotnet-framework/net462
At rst FMM125 device will have default factory settings set. These settings should be changed according to the users needs. Main
conguration can be performed via Teltonika Congurator1software. Get the latest Congurator version from here2. Congurator
operates on Microsoft Windows OS and uses prerequisite MS .NET Framework. Make sure you have the correct version installed.
1 wiki.teltonika-gps.com/view/Teltonika_Congurator
2 wiki.teltonika-gps.com/view/Teltonika_Congurator_versions
CONFIGURATION

Quick Manual v2.3 // FMM125 9
Downloaded Congurator will be in compressed archive.
Extract it and launch Congurator.exe. After launch software
language can be changed by clicking 🌐 in the right bottom
corner.
Conguration process begins by pressing on connected device.
FMB120
Various Status window1 tabs display information about GNSS2,
GSM3, I/O4, Maintenance5and etc. FMM125 has one user
editable prole, which can be loaded and saved to the device.
After any modication of conguration the changes need to
be saved to device using Save to device button. Main buttons
oer following functionality:
 Load from device – loads conguration from device.
 Save to device – saves conguration to device.
 Load from le – loads conguration from le.
 Save to le – saves conguration to le.
 Update rmware – updates rmware on device.
 Read records – reads records from the device.
 Reboot device – restarts device.
 Reset conguration – sets device conguration to
default.
Most important congurator section is GPRS – where all
your server and GPRS settings6 can be congured and Data
Acquisition7 – where data acquiring parameters can be
congured. More details about FMM125 conguration using
Congurator can be found in our Wiki8.
After connection to Congurator Status window will be
displayed.
FMB120
1 wiki.teltonika-gps.com/view/FMM125_Status_info
2 wiki.teltonika-gps.com/view/FMM125_Status_info#GNSS_Info
3 wiki.teltonika-gps.com/view/FMM125_Status_info#GSM_Info
4 wiki.teltonika-gps.com/view/FMM125_Status_info#I.2FO_Info
5 wiki.teltonika-gps.com/view/FMM125_Status_info#Maintenance
6 wiki.teltonika-gps.com/index.php?title=FMM125_GPRS_settings
7 wiki.teltonika-gps.com/index.php?title=FMM125_Data_acquisition_
settings
8 wiki.teltonika-gps.com/index.php?title=FMM125_Conguration

Quick Manual v2.3 // FMM125 10
QUICK SMS CONFIGURATION
Default conguration has optimal parameters present to ensure best performance of track quality and data usage.
Quickly set up your device by sending this SMS command to it:
Note: Before SMS text, two space symbols should be inserted.
GPRS SETTINGS:
 2001 – APN
 2002 – APN username (if there are no APN username,
empty eld should be left)
 2003 – APN password (if there are no APN password,
empty eld should be left)
SERVER SETTINGS:
 2004 – Domain
 2005 – Port
 2006 – Data sending protocol (0 – TCP, 1 – UDP)
« setparam 2001:APN;2002:APN_username;2003:APN_password;2004:Domain;2005:Port;2006:0»
1 2 3 4 5 6
1
2
3
4
5
6

Quick Manual v2.3 // FMM125 11
DEFAULT CONFIGURATION SETTINGS
MOVEMENT AND IGNITION DETECTION: DEVICE MAKES A RECORD ON MOVING
IF ONE OF THESE EVENTS HAPPEN:
SPEED DIFFERENCE
between last coordinate
and current position is
greater than 10 km/h
VEHICLE DRIVES
100 meters
VEHICLE TURNS
10 degrees
PASSES
300 seconds
After successful SMS conguration, FMM125 device will synchronize time and update records to congured server. Time intervals
and default I/O elements can be changed by using Teltonika Congurator1or SMS parameters2.
1 wiki.teltonika-gps.com/view/Teltonika_Congurator
2 wiki.teltonika-gps.com/view/Template:FMB_Device_Family_Parameter_list
VEHICLE MOVEMENT
will be detected by
accelerometer
DEVICE MAKES A
RECORD ON STOP IF:
1 HOUR PASSES
while vehicle is
stationary and
ignition is o
IGNITION
will be detected by
vehicle power voltage
between 13,2 – 30 V
RECORDS SENDING TO
SERVER:
EVERY 120 SECOND
it is sent to the server
If device has made a
record

Quick Manual v2.3 // FMM125 12
MOUNTING RECOMMENDATIONS
CONNECTING WIRES
• Wires should be fastened to the other wires or non-moving parts. Try to avoid heat emitting and moving objects near the
wires.
• The connections should not be seen very clearly. If factory isolation was removed while connecting wires, it should be applied
again.
• If the wires are placed in the exterior or in places where they can be damaged or exposed to heat, humidity, dirt, etc., additional
isolation should be applied.
• Wires cannot be connected to the board computers or control units.
CONNECTING POWER SOURCE
• Be sure that after the car computer falls asleep, power is still available on chosen wire. Depending on car, this may happen in
5 to 30 minutes period.
• When module is connected, measure voltage again to make sure it did not decrease.
• It is recommended to connect to the main power cable in the fuse box.
• Use 3A, 125V external fuse.
CONNECTING IGNITION WIRE
• Be sure to check if it is a real ignition wire i. e. power does not disappear after starting the engine.
• Check if this is not an ACC wire (when key is in the rst position, most of the vehicle electronics are available).
• Check if power is still available when you turn o any of vehicles devices.
• Ignition is connected to the ignition relay output. As alternative, any other relay, which has power output when ignition is on,
may be chosen.
CONNECTING GROUND WIRE
• Ground wire is connected to the vehicle frame or metal parts that are xed to the frame.
• If the wire is xed with the bolt, the loop must be connected to the end of the wire.
• For better contact scrub paint from the spot where loop is going to be connected.

Quick Manual v2.3 // FMM125 13
BEHAVIOUR MEANING
Permanently
switched on GNSS signal is not received
Blinking every
second Normal mode, GNSS is working
O
GNSS is turned o because:
Device is not working or Device is in
sleep mode
Blinking fast
constantly Device rmware is being ashed
BEHAVIOUR MEANING
Blinking every
second Normal mode
Blinking every two
seconds Sleep mode
Blinking fast for a
short time Modem activity
O Device is not working or Device is in
boot mode
LED INDICATIONS
NAVIGATION LED INDICATIONS
STATUS LED INDICATIONS
BASIC CHARACTERISTICS
MODULE
Name Quectel BG95-M3, Quectel BG96,
Teltonika TM2500
Technology LTE CAT M1/NB-IoT/GSM/GPRS/
GNSS/BLUETOOTH
GNSS
GNSS GPS, GLONASS, GALILEO, BEIDOU,
QZSS, AGPS
Receiver Tracking: 33
Tracking sensitivity -165 dBM
Position accuracy < 2.5 CEP
Velocity accuracy <0.1m/s (within +/- 15% error)
Hot start < 1 s
Warm start < 25 s
Cold start < 35 s
CELLUAR
Technology LTE CAT M1/NB-IoT/GSM
2G bands BG95: B2/B3/B5/B8
BG96: B2/B3/B5/B8

Quick Manual v2.3 // FMM125 14
4G bands
BG95: LTE-FDD (CAT M1):
B1/B2/B3/B4/B5/B8/B12/B13/B18/
B19/B20/B25
B26/B27/B28/B66/B85
LTE-FDD (CAT NB2):
B1/B2/B3/B4/B5/B8/B12/B13/B18/
B19/B20/B25
B28/B66/B71/B85
BG96: LTE FDD: B1/B2/B3/B4/B5/
B8/B12/B13/B18/B19/B20/B28
LTE TDD: B39 (for CAT M1 only)
Data transfer
BG95:
LTE: Max. 588Kbps (DL)/
Max.1119Kbps (UL)
GPRS: Max. 107Kbps (DL)/Max.
85.6Kbps (UL)
BG96:
LTE: Max. 375Kbps (DL)/
Max.375Kbps (UL)
GPRS: Max. 107Kbps (DL)/Max.
85.6Kbps (UL)
Transmit power
Class 4 for GSM850/900: 23±2dBm
Class 1 for GSM1800/1900:
20±2dBm
Class 3 for LTE-TDD: 23±2.7dBm
Class 3 for LTE-FDD: 23±2.7dBm
Data support SMS (text/data)
POWER
Input voltage range 10 - 30 V DC with overvoltage
protection
Back-up battery 170 mAh Li-Ion battery 3.7 V (0.63
Wh)
Internal Fuse 3 A, 125 V
Power consumption
At 12V < 6 mA (Ultra Deep Sleep1)
At 12V < 6.5 mA (Deep Sleep1)
At 12V < 7 mA (Online Deep Sleep1)
At 12V < 12 mA (GPS Sleep3)
At 12V < 38 mA (nominal, with no
load)
At 12V < 1A Max. (with full Load /
Peak)
BLUETOOTH
Specication 4.0 + LE
Supported
peripherals
Temperature and Humidity
sensor2, Headset3, OBDII dongle4,
Inateck Barcode Scanner, Universal
BLE sensors support
INTERFACE
Digital Inputs 2
1 wiki.teltonika-gps.com/view/FMM125_Sleep_modes
2 teltonika-gps.com/products/accessories
3 wiki.teltonika-gps.com/view/How_to_connect_Bluetooth_Hands_Free_
adapter_to_FMB_device
4 wiki.teltonika-gps.com/view/How_to_connect_OBD_II_Bluetooth_
Dongle_to_FMB_device

Quick Manual v2.3 // FMM125 15
Digital Outputs 1
Analog Inputs 1
CAN Adapter inputs 1
1-Wire 1
RS232 1
RS485 1
GNSS antenna Internal High Gain
Cellular antenna Internal High Gain
USB 2.0 Micro-USB
LED indication 2 status LED lights
SIM 2x SIM Card (Dual-SIM)
Memory 128MB internal ash memory
PHYSICAL SPECIFICATION
Dimensions 65 x 56,6 x 20,6 mm (L x W x H)
Weight 55 g
OPERATING ENVIRONMENT
Operating
temperature
(without battery)
-20 °C to +85 °C
Storage temperature
(without battery) -20 °C to +85 °C
Operating
temperature
(with battery)
-20 °C to +40 °C
Storage temperature
(with battery) -20 °C to +45 °C
Operating humidity 5% to 95% non-condensing
Ingress Protection
Rating IP41
Battery charge
temperature 0 °C to +45 °C
Battery discharge
temperature -20 °C to +60 °C
Battery storage
temperature
-20 °C to +45 °C for 1 month
-20 °C to +35 °C for 6 months
FEATURES
Sensors Accelerometer
Scenarios
Green Driving, Over Speeding
detection, Jamming detection,
GNSS Fuel Counter, DOUT Control
Via Call, Excessive Idling detection,
Immobilizer, iButton Read
Notication, Unplug detection,
Towing detection, Crash detection,
Auto Geofence, Manual Geofence,
Trip5
Sleep modes GPS Sleep, Online Deep Sleep,
Deep Sleep, Ultra Deep Sleep6
5 wiki.teltonika-gps.com/view/FMM125_Features_settings
6 wiki.teltonika-gps.com/view/FMM125_Sleep_modes

Quick Manual v2.3 // FMM125 16
Conguration and
rmware update
FOTA Web7, FOTA, Teltonika
Congurator8 (USB, Bluetooth),
FMBT mobile application
(Conguration)
SMS Conguration, Events, DOUT
control, Debug
GPRS commands Conguration, DOUT control, Debug
Time
Synchronization GPS, NITZ, NTP
Fuel monitoring
LLS (Analog), LV-CAN2009, ALL-
CAN30010, OBDII dongle11, RS232/
RS485 fuel sensor, CAN-CONTROL12
Ignition detection
Digital Input 1, Accelerometer,
External Power Voltage, Engine RPM
(CAN Adapters, OBDII dongle)
RS232
Log Mode, NMEA, LLS, LCD, RFIH
HID/MF7, Garmin FMI, TCP SCII/
Binary
RS485 Log Mode, NMEA, LLS, TCP SCII/
Binary
7 wiki.teltonika-gps.com/view/FOTA_WEB
8 wiki.teltonika-gps.com/view/Teltonika_Congurator
9 teltonika-gps.com/products/trackers/can-obd-data/lv-can200
10 teltonika-gps.com/products/trackers/can-obd-data/all-can300
11 wiki.teltonika-gps.com/view/How_to_connect_OBD_II_Bluetooth_
Dongle_to_FMB_device
12 teltonika-gps.com/products/trackers/can-obd-data/can-control
ELECTRICAL
CHARACTERISTICS
CHARACTERISTIC
DESCRIPTION
VALUE
MIN. TYP. MAX. UNIT
SUPPLY VOLTAGE
Supply Voltage
(Recommended
Operating Conditions)
+10 +30 V
DIGITAL OUTPUT (OPEN DRAIN GRADE)
Drain current (Digital
Output OFF) 120 µA
Drain current
(Digital Output ON,
Recommended
Operating Conditions)
0.1 0.5 A
Static Drain-Source
resistance (Digital
Output ON)
400 600 mΩ
DIGITAL INPUT
Input resistance (DIN 1) 47 kΩ
Input resistance (DIN 2) 39 kΩ
Input voltage
(Recommended
Operating Conditions)
0 Supply
voltage V

Quick Manual v2.3 // FMM125 17
Input Voltage threshold
(DIN 1) 7.3 V
Input Voltage threshold
(DIN 2) 2.5 V
ANALOG INPUT
Input voltage
(Recommended
Operating Conditions),
Range 1
0 +10 V
Input resistance,
Range 1 38.45 kΩ
Measurement error on
12V, Range 1 0.9 %
Additional error on 12
V, Range 1 108 mV
Measurement error on
30 V, Range 1 0.33 %
Additional error on 30
V, Range 1 88 mV
Input Voltage
(Recommended
Operating Conditions),
Range 2
0 +30 V
Input resistance,
Range 2 150 kΩ
CHARACTERISTIC
DESCRIPTION
VALUE
MIN. TYP. MAX. UNIT
CHARACTERISTIC
DESCRIPTION
VALUE
MIN. TYP. MAX. UNIT
Measurement error on
12 V, Range 2 0.9 %
Additional error on 12
V, Range 2 108 mV
Measurement error on
30 V, Range 2 0.33 %
Additional error on 30
V, Range 2 88 mV
OUTPUT SUPPLY VOLTAGE 1-WIRE
Supply voltage +4.5 +4.7 V
Output inner resistance 7 Ω
Output current (Uout
> 3.0 V) 30 mA
Short circuit current
(Uout = 0) 75 mA

Quick Manual v2.3 // FMM125 18
This message contains information on how to operate
FMM125 safely. By following these requirements and
recommendations, you will avoid dangerous situations. You
must read these instructions carefully and follow them strictly
before operating the device!
• The device uses SELV limited power source. The nominal
voltage is +12 V DC. The allowed voltage range is +10…+30
V DC.
• To avoid mechanical damage, it is advised to transport
the device in an impact-proof package. Before usage,
the device should be placed so that its LED indicators are
visible. They show the status of device operation.
• When connecting the 2x6 connector wires to the vehicle,
the appropriate jumpers of the vehicle power supply
should be disconnected.
• Before unmounting the device from the vehicle, the 2x6
connector must be disconnected. The device is designed
to be mounted in a zone of limited access, which is
inaccessible to the operator. All related devices must meet
the requirements of EN 62368-1 standard.
• The device FMM125 is not designed as a navigational
device for boats.
SAFETY INFORMATION Do not disassemble the device. If the device is
damaged, the power supply cables are not isolated
or the isolation is damaged, DO NOT touch the
device before unplugging the power supply.
All wireless data transferring devices produce
interference that may aect other devices which are
placed nearby.
The programming must be performed using a PC
with autonomic power supply.
The device must be rmly fastened in a predened
location.
The device must be connected only by qualied
personnel.
Installation and/or handling during a lightning storm
is prohibited.
The device is susceptible to water and humidity.
Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according
to the instructions.
Battery should not be disposed of with general
household waste. Bring damaged or worn-out
batteries to your local recycling center or dispose
them to battery recycle bin found in stores.

Quick Manual v2.3 // FMM125 19
CERTIFICATION AND APPROVALS
This sign on the package means that it is necessary
to read the User‘s Manual before your start using the
device. Full User‘s Manual version can be found in
our Wiki1.
1 wiki.teltonika-gps.com/index.php?title=FMB920
Hereby, Teltonika declare under our sole
responsibility that the above described product
is in conformity with the relevant Community
harmonization: European Directive 2014/53/EU
(RED).
This sign on the package means that all used
electronic and electric equipment should not be
mixed with general household waste.
E-Mark and e-Mark are the European conformity
marks issued by the transport sector, indicating
that the products comply with relevant laws and
regulations or directives. Vehicles and related
products need to go through the E-Mark certication
process to be legally sold in Europe.
REACH
REACH addresses the production and use of
chemical substances, and their potential impacts
on both human health and the environment. Its
849 pages took seven years to pass, and it has been
described as the most complex legislation in the
Union's history and the most important in 20 years.
It is the strictest law to date regulating chemical
substances and will aect industries throughout the
world.
The RoHS1 is a directive regulating the manufacture,
import and distribution of Electronics and Electrical
Equipment (EEE) within the EU, which bans from use
10 dierent hazardous materials (to date).
DECLARATION OF IMEI ASSIGNMENT
The IMEI number is used by a GSM network to identify valid
devices and therefore can be used for stopping a stolen phone
from accessing that network. For example, if a mobile phone is
stolen, the owner can call their network provider and instruct
them to blacklist the phone using its IMEI number. This renders
the phone useless on that network and sometimes other
networks too, whether or not the phone's subscriber identity
module (SIM) is changed.
CITC mandates that network-based devices must
support 4G/LTE technology as a prerequisite for
approval of such equipment in Saudi Arabia. Hence,
2G and 3G only devices can no longer be approved
and certied in the Kingdom.
The Australian Standard AS/NZS 4417.1 and AS/NZS
4417.2 Marking of electrical products to indicate
compliance with regulations – General rules for use
of the mark provides general requirements for the
use of the RCM including location of the marking on
the equipment and its dimensional requirements.
Para maiores informações, consulte o site da
ANATEL www.anatel.gov.br
Este equipamento não tem direito à proteção
contra interferência prejudicial e não pode causar
interferência em sistemas devidamente autorizados.
For more information, see the ANATEL website
www.anatel.gov.br
This equipment is not entitled to protection
against harmful interference and must not cause
interference in duly authorized systems.
CHECK ALL CERTIFICATES
All newest certicates may be found in our Wiki2.
2 wiki.teltonika-gps.com/view/FMM125_Certication_%26_Approvals

Quick Manual v2.3 // FMM125 20
WARRANTY
We guarantee our products 24-month warranty1period.
All batteries carry a 6-month warranty period.
Post-warranty repair service for products is not provided.
If a product stops operating within this specic warranty time, the product can be:
• Repaired
• Replaced with a new product
• Replaced with an equivalent repaired product fullling the same functionality
• Replaced with a dierent product fullling the same functionality in case of EOL for the original product
1 Additional agreement for an extended warranty period can be agreed upon separately.
WARRANTY DISCLAIMER
• Customers are only allowed to return products as a result of the product being defective, due to order assembly or
manufacturing fault.
• Products are intended to be used by personnel with training and experience.
• Warranty does not cover defects or malfunctions caused by accidents, misuse, abuse, catastrophes, improper maintenance
or inadequate installation – not following operating instructions (including failure to heed warnings) or use with equipment
with which it is not intended to be used.
• Warranty does not apply to any consequential damages.
• Warranty is not applicable for supplementary product equipment (i. e. PSU, power cables, antennas) unless the accessory is
defective on arrival.
• More information on what is RMA1
1 wiki.teltonika-gps.com/view/RMA_guidelines