Tenda N300 User manual

1
N300 Wi-Fi xPON ONT
User Guide
V1.0

Copyright Statement
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.

Preface
i
Preface
Thank you for choosing Tenda!
This user guide walks you through all functions of the N300 Wi-Fi xPON ONT (HG3 used for
illustration). All the screenshots herein, unless otherwise specified, are taken from HG3.
Web UI of different models may differ. The Web UI displayed shall prevail.
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest.
Ignoring this type of note may result in ineffective configuration, loss of data or
damage to devices.
This format is used to highlight a procedure that will save time or resources.
For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
The related documents are listed as below.

Preface
ii
Document
Description
Data Sheet
It introduces the basic information of the device, including product overview, selling
points, and specifications.
Quick Installation
Guide
It introduces how to set up the device quickly for internet access, the descriptions of
LED indicators, ports, and buttons, FAQ, statement information, and so on.
User Guide
It introduces how to set up more functions of the device for more requirements,
including all functions on the web UI of the device.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Hotline
Global: (86) 755-27657180
(China Time Zone)
Email
[e-mail]
United States: 1-800-570-5892
(Toll Free: 7 x 24 hours)
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm PST)
Hong Kong: 00852-81931998
Website
www.tendacn.com
Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since this guide was first published.
Version
Date
Description
V1.0
2022-04-20
Original publication.

Contents
iii
Contents
1Get to know your device .................................................................................................................. 1
1.1 Overview .....................................................................................................................................1
1.2 Appearance ................................................................................................................................. 1
1.2.1 Indicators, ports, and buttons ........................................................................................ 1
1.2.2 Label................................................................................................................................. 3
2Web UI ............................................................................................................................................... 4
2.1 Login ............................................................................................................................................ 4
2.2 Logout.......................................................................................................................................... 5
2.3 Web UI layout ............................................................................................................................. 6
2.4 Common buttons........................................................................................................................ 7
3Status ................................................................................................................................................. 8
3.1 Device status............................................................................................................................... 8
3.2 IPv6 status .................................................................................................................................10
3.3 PON status.................................................................................................................................11
4LAN...................................................................................................................................................12
5WLAN...............................................................................................................................................13
5.1 Basic settings.............................................................................................................................13
5.1.1 Overview........................................................................................................................13
5.1.2 Customize the main Wi-Fi name ..................................................................................15
5.1.3 Enable multiple wireless networks ..............................................................................15
5.2 Advanced settings.....................................................................................................................17
5.2.1 Overview........................................................................................................................17
5.2.2 Hide the main Wi-Fi name............................................................................................18
5.3 Security......................................................................................................................................19
5.3.1 Overview........................................................................................................................19

Contents
iv
5.3.2 Customize the Wi-Fi password .....................................................................................19
5.4 Access control ...........................................................................................................................21
5.4.1 Overview........................................................................................................................21
5.4.2 Allow certain clients to access the Wi-Fi network ......................................................21
5.5 WPS............................................................................................................................................23
5.5.1 Overview........................................................................................................................23
5.5.2 Connect to the Wi-Fi network using the WPS button ................................................23
5.5.3 Connect to the Wi-Fi network using PBC on the web UI............................................25
5.5.4 Connect to the Wi-Fi network by entering PIN code of clients on the ONT .............27
5.5.5 Connect to the Wi-Fi network by entering PIN code of the ONT on clients .............29
5.6 Status.........................................................................................................................................30
6WAN.................................................................................................................................................31
6.1 Overview ...................................................................................................................................31
6.2 Bridge mode..............................................................................................................................38
6.2.1 Configure internet access on a computer ...................................................................38
6.2.2 Configure internet access on a router .........................................................................40
6.3 Router mode .............................................................................................................................41
6.3.1 Set up a fixed IP connection .........................................................................................41
6.3.2 Set up a dynamic IP connection ...................................................................................42
6.3.3 Set up a PPPoE connection...........................................................................................44
6.3.4 Set up a 6rd connection................................................................................................46
7Services............................................................................................................................................48
7.1 Service .......................................................................................................................................48
7.1.1 DHCP ..............................................................................................................................48
7.1.2 Dynamic DNS .................................................................................................................50
7.1.3 IGMP Proxy ....................................................................................................................54
7.1.4 UPnP...............................................................................................................................54
7.2 Firewall......................................................................................................................................55

Contents
v
7.2.1 ALG .................................................................................................................................55
7.2.2 IP/Port filtering ..............................................................................................................56
7.2.3 MAC filtering..................................................................................................................58
7.2.4 Port forwarding .............................................................................................................61
7.2.5 URL Blocking ..................................................................................................................65
7.2.6 DMZ................................................................................................................................66
8Advance ...........................................................................................................................................70
8.1 Advanced settings.....................................................................................................................70
8.1.1 ARP table........................................................................................................................70
8.1.2 Routing...........................................................................................................................70
8.1.3 SNMP..............................................................................................................................74
8.2 IPv6 settings ..............................................................................................................................76
8.2.1 IPv6 status......................................................................................................................76
8.2.2 RADVD............................................................................................................................76
8.2.3 DHCPv6 ..........................................................................................................................78
9Diagnostics ......................................................................................................................................81
9.1 Overview ...................................................................................................................................81
9.2 Execute Ping to test connectivity.............................................................................................83
9.3 Execute Traceroute to test routing ..........................................................................................84
9.4 Manual inform report...............................................................................................................84
10 Admin ..............................................................................................................................................85
10.1 GPON/EPON settings..............................................................................................................85
10.2 OMCI information...................................................................................................................86
10.3 Commit/Reboot......................................................................................................................86
10.4 Backup/Restore.......................................................................................................................86
10.4.1 Back up the configuration of the ONT .......................................................................87
10.4.2 Restore previous configuration of the ONT...............................................................87
10.4.3 Reset the ONT .............................................................................................................87

Contents
vi
10.5 Password .................................................................................................................................88
10.6 Firmware upgrade ..................................................................................................................89
10.7 ACL...........................................................................................................................................90
10.8 Time Zone................................................................................................................................92
10.9 TR-069 .....................................................................................................................................93
10.10 Logout ...................................................................................................................................94
11 Statistics...........................................................................................................................................95
Appendixes ..............................................................................................................................................96
A.1 Configure the computer to obtain an IPv4/IPv6 address automatically ..............................96
A.1.1 Windows 10................................................................................................................96
A.1.2 Windows 8..................................................................................................................99
A.1.3 Windows 7................................................................................................................101
A.2 Acronyms and abbreviations .................................................................................................103

Get to know your device
1
1 Get to know your device
1.1 Overview
The N300 Wi-Fi xPON ONT is a Fiber to the Home (FTTH) device that provides internet access and
other services with a fiber cord connected. You can enjoy internet access and make phone calls
simultaneously by connecting your devices and landline phones to the ONT.
1.2 Appearance
1.2.1 Indicators, ports, and buttons
◼LED indicators
LED indicator
Color
Status
Description
PWR
Green
Solid on
The ONT is powered on properly.
Off
The ONT is powered off or not powered on properly.
PON
Green
Solid on
The ONT is registered successfully.
Blinking
The registration is not completed (unregistered or registering).
Off
The received optical power is lower than the optical receiver
sensitivity, or no fiber cord is connected.
LOS
Red
Blinking
The received optical power is lower than the optical receiver
sensitivity.
Off
The received optical power is within the optical receiver sensitivity.
LAN
Green
Solid on
There is at least one LAN port connected properly, but no data is
being transmitted over the corresponding port.
Blinking
There is at least one LAN port connected properly, and data is being
transmitted over the corresponding port.

Get to know your device
2
LED indicator
Color
Status
Description
Off
No Ethernet device is connected or the Ethernet device is not
connected to any LAN port properly.
WLAN
Green
Solid on
The Wi-Fi network is enabled, but no data is being transmitted
wirelessly.
Blinking
slowly
(0.5s)
The Wi-Fi network is enabled, and data is being transmitted
wirelessly.
Blinking
quickly
(0.25s)
The ONT is performing or pending for WPS negotiation.
Off
The Wi-Fi network is disabled.
◼Ports & buttons
Port/Button
Description
WPS/RST
WPS/Reset button.
⚫WPS: Wi-Fi-enabled devices can connect to the Wi-Fi networks of the ONT
without entering the password through WPS negotiation.
Press the button for 1 to 3 seconds to start the WPS negotiation process of the
ONT. The WLAN LED indicator blink quickly. Within 2 minutes, enable the WPS
function on a WPS-supported device to establish a WPS connection.
⚫Reset: Restore the ONT to the configurations preset by the ISP.
After the ONT completes startup, press the button for more than 10 seconds
and release it. All LED indicators will light off in a few seconds. When the PWR
LED indicator lights solid on again, the ONT is restored to the configurations
preset by the ISP.
PON
Optical fiber port.
Used to connect to a fiber cord.
LAN1-GE/LAN2
LAN1-GE: 1000 Mbps LAN port
LAN2: 100 Mbps LAN port
Used to connect to a router, switch, computer or IPTV set-top box.
PWR
Power jack.
Please use the included power adapter to connect the ONT to a power source.

Get to know your device
3
1.2.2 Label
The label is located on the bottom panel of the ONT. See the following figure for details.
Model: Model of the ONT
IP Address: Default IP address used to log in to the web UI of the ONT
Power: Power supply for the ONT
SSID & Key: Default Wi-Fi name and password of the ONT
Username/Password: Default user name and password used to log in to the web UI of the ONT
MAC Address: MAC address of the ONT
PON SN: PON serial number of the ONT
Product S/N: Product serial number

Web UI
4
2 Web UI
2.1 Login
Step 1 Connect the ONT to a power source using the provided power adapter.
Step 2 Connect a computer to a LAN port of the ONT using an Ethernet cable, or connect your
smartphone to the Wi-Fi network of the ONT.
Step 3 Start a web browser on a connected device and visit the IP address of the ONT
(192.168.1.1 by default). Enter your User Name and Password (both are admin by
default), and click Login.
----End

Web UI
5
If the above page does not appear, try the following solutions:
Ensure that the ONT is powered on properly.
If a wired device, such as a computer, is used for configuration, ensure that the wired device is
connected to a LAN port of the router properly, and is set to obtain an IP address
automatically.
If a wireless device, such as a smartphone, is used for configuration, ensure that the wireless
device is connected to the Wi-Fi network of the ONT and the cellular network (mobile data) of the
client is disabled.
Restore the ONT to factory settings and try again.
The following page appears.
2.2 Logout
The ONT logs you out when you:
−Click the Logout button on the upper-right corner of the web UI, or click Logout in
Admin > Logout.
−Perform no operation within 20 minutes.

Web UI
6
2.3 Web UI layout
The web UI of the ONT is composed of 4 parts, including the level-1 navigation tree, level-2
navigation tree, tab page area, and configuration area. See the following figure.
No.
Name
Description
❶
Level-1 navigation tree
The navigation bars and tab pages display the function menu of the
ONT. When you select a function in the navigation bar, the
configuration of the function appears in the configuration area.
❷
Level-2 navigation tree
❸
Tab page area
❹
Configuration area
It enables you to view and modify the configuration.
1
2
3
4

Web UI
7
2.4 Common buttons
Some buttons are commonly used in the web UI of the ONT, and their functions are listed as
follows.
Button
Description
It is used to refresh the statistics shown on the page.
It is used to add the information that you entered.
It is used to restore the information that you entered on the page.
They are used to delete the information that you selected.
It is used to modify the information that you selected.
It is used to remove the information that you selected.
They are used to apply the settings configured on the page.

Status
8
3 Status
In this module, you can:
−View device status of the ONT.
−View IPv6 status of the ONT.
−View PON status of the ONT.
3.1 Device status
On this page, you can view the basic system information, LAN configuration and WAN
configuration of the ONT.
To access the page, log in to the web UI of the ONT and choose Status > Device.

Status
9
Parameter description
Parameter
Description
System
It displays the basic system information of the ONT, including the device
name, uptime, software version, hardware version, CPU usage, memory
usage and DNS address information.
LAN
Configuration
IP Address
It specifies the LAN IP address of the ONT, which is also the IP address
used to log in to the web UI of the ONT.
Subnet Mask
It specifies the LAN subnet mask of the ONT.
DHCP Server
It specifies whether the DHCP server of the ONT is enabled.
MAC Address
It specifies the MAC address of the ONT’s LAN port.
WAN
Configuration
Interface
It specifies the name of the interface/WAN connection when IPv4 is
enabled.
VLAN ID
It specifies the VLAN ID of the WAN connection.
Connection Type
It specifies the WAN connection type.
Protocol
It specifies the channel mode used by the WAN port.
IP Address
They specify the IP address and gateway address that the ONT obtains
after you set up a WAN connection successfully.
Gateway
Status
It specifies the connection status of the WAN connection.
⚫up: The WAN connection is successful and currently available.
⚫down: The WAN connection failed and is currently unavailable.

Status
10
3.2 IPv6 status
On this page, you can view the IPv6 connection status of the ONT.
To access the page, log in to the web UI of the ONT and choose Status > IPv6.
Parameter description
Parameter
Description
LAN
Configuration
IPv6 Address
It specifies the LAN IPv6 address of the ONT.
IPv6 Link-
Local Address
It specifies the IPv6 link-local address of the ONT.
A link-local address is an IPv6 unicast address that is automatically
configured on any interface and is valid only for communications within
the network segment.
Prefix Delegation
Prefix
It specifies the IPv6 prefix of the LAN port of ONT.
WAN
Configuration
Interface
It specifies the name of the interface/WAN when IPv6 is enabled.
VLAN ID
It specifies the VLAN ID of the WAN connection.
Connection
Type
It specifies the WAN connection type.
Protocol
It specifies the channel mode used by the WAN port.
IP Address
They specify the IP address and gateway address that the ONT obtains
after you set up a WAN connection successfully.
Gateway
Status
It specifies the connection status of the WAN connection.
⚫up: The WAN connection is successful and currently available.
⚫down: The WAN connection failed and is currently unavailable.

Status
11
3.3 PON status
On this page, you can view the PON status and GPON/EPON connection status of the ONT.
To access the page, log in to the web UI of the ONT and choose Status > PON.
Parameter description
Parameter
Description
PON Status
Vendor Name
It specifies the vendor name of the ONT.
Temperature
It specifies the current chip temperature of the ONT.
Voltage
It specifies the current voltage of the optical module of the ONT.
Tx Power
It specifies the transmitted and received optical power of the ONT over the
PON port.
Rx Power
Bias Current
It specifies the current bias current of the optical module of the ONT.
GPON Status
ONU State
It specifies the state of the ONT, ranging from O1 to O7.
⚫O1 to O4: The ONT is registering.
⚫O5: The ONT registered successfully and is under normal operation.
⚫O6/O7: The ONT is in abnormal state and stops transmitting signals.
EPON Status
Auth state
It specifies the state of the ONT.

LAN
12
4 LAN
In this module, you can configure the LAN IPv4 and IGMP/MLD Snooping settings of the ONT.
To access the page, log in to the web UI and choose LAN.
Parameter description
Parameter
Description
InterfaceName
It specifies the LAN interface name of the ONT.
IP Address
It specifies the IPv4 LAN address of the ONT, which is also the IPv4 address for logging
in to the web UI of the ONT.
Subnet Mask
It specifies the IPv4 LAN subnet mask of the ONT.
IGMP/MLD Snooping
When Internet Group Management Protocol (IGMP) snooping is enabled, multicast
data from known IPv4 multicast groups are multicast to the specified LAN ports only,
instead of all LAN ports, thus saving link bandwidth.
⚫Standard mode: If no member joins a multicast group, the data of that multicast
group is broadcast. If a member joins a multicast group, the data of that multicast
group is only forwarded to the LAN port of the member.
⚫Blocking mode: If no member joins a multicast group, the data of that multicast
group is discarded. If a member joins a multicast group, the data of that multicast
group is only forwarded to the LAN port of the member.
MLD is used by IPv6 routers for discovering multicast listeners on a directly attached
link. If disabled on layer2 devices, IPv6 multicast data packets will be broadcast on the
entire layer2; if enabled, these packets will be multicast to only specified recipient
instead of being broadcast on the entire layer2.