Tenda AP Series User manual

This Quick Installation Guide is for installation instruction only.
For more product or function details, please go to www.ten-
dacn.com.
Ceiling AP Series
Quick Installation Guide
i29

Package contents
The package contents of all models are listed here. The actual contents
may vary by model.
Wireless ceiling AP × 1
Screws
(BA3.0*25 mm)
× 3
User Manual × 1
Power adapter × 1
+
PoE injector × 1
Bracket × 1
Plastic anchors
(Length: 26.4 mm; Diameter: 2.4 mm)
× 3
Plastic nuts
(Length: 14.5 mm; Diameter: 2.51 mm)
× 3
+

1.Getting to know your AP
Port and button
DescriptionPort/Button
Reset
LAN1
LAN0/PoE
Reset button, used to restore the AP to factory
settings.
When the AP is idle, hold down this button with
a needle-like object for about 8 seconds, and
release it when the LED indicator turns off.
When the LED indicator is blinking white, the
AP is reset successfully.
Gigabit Ethernet port, which supports PoE
power input. It is generally used to connect to
the upstream switch.
You can power the AP by:
- the included PoE injector.
- other PoE powersupplydevices, which must
comply with IEEE 802.3at standard.
Gigabit LAN port. It is generally used to connect
to such wired devices as computers.
RESET
LAN1
LAN1
LAN0/PoE
LAN0/PoE
RESET

LED indicator
Status DescriptionLED indicator
White Solid on
Blinking
Blue
Alternating white/blue
The AP completes startup and is
waiting to be managed by the
controller.
The AP is starting up.
Solid on
Fast
blinking
Slowly
blinking
The AP is managed by the
controller and is working properly.
The AP Locate feature was
activated in the controller.
The AP is busy, for example, with
firmware upgrade. Do not unplug
it.
The AP is isolated (all WLANs are
brought down until an uplink is
found).
LED indicator

Tips
2.Installing your AP
❶
− You may need a rubber hammer, a marker, a hammer drill, a drill
bit, a screwdriver, and a ladder for the installation. Please
prepare them yourself.
− The equipment supports ceiling at heights > 2 m.
Position the bracket on the ceiling and mark screw holes on the
ceiling with a marker.
❷Drill holes in the marked positions using a hammer drill.

❹
❸
❺
Fix the bracket.
Knock the plastic anchors into the holes using the rubber
hammer. Align the screw holes in the bracket with the holes in
the ceiling, and use the included screws to fix the bracket.
(Optional) If you want to connect such wired devices as
computers to the AP, connect it to the LAN1 port.
Connect a PoE switch or the included PoE injector to the
LAN0/PoE port to supply power to the AP. Before powering
on, check if the power sourcing equipment you use complies
with your AP.
Mounting Bracket
Screw
Plastic Anchor
LAN1 LAN0/PoE
RESET

❻
❼Ensure that the AP is firmly seated onto the bracket. Turn the
AP clockwise until it is fixed securely onto the bracket.
Align the slots of the AP with the hooks of the bracket.
Hook

Method 1: Power the AP with a standard
PoE power supply device
3. Supplying power to your APs
Tips
The AP supports power supply through standard PoE devices. The
PoE power supply device should be compliant with IEEE 802.3at
standard.
Use an Ethernet cable to connect the LAN0/PoE port of the AP
to a PoE power supply device. A PoE switch is used for illustration
in the following figure.
PoE switch
AP
≤100m

Method 2: Power the AP with the included
PoE injector
Tips
The maximum power supply distance is 50 meters.
Use an Ethernet cable to connect the PoE port of the AP to the
PoE port of the PoE injector.
Use the included power adapter to connect the PoE injector to
a power source.
❶
❷
LAN port
used to connect to other network devices
PoE port
≤50m
❶
❷

4. Connecting and configuring
your APs
Connect devices
Connect your AP to a PoE port of the PoE switch using an
Ethernet cable. Refer to the following figure for detailed
connection.
Check that the AP’s LED indicator blinks and the lower-right
Internet icon on your computer is not displayed as .
Scenario 1: Deploying your network without
a management device for Tenda AP
Tips
Connect and configure your APs one by one. That is, connect one AP
to your PoE switch and configure it. After finished, connect the second
AP and repeat step ➌- ➎on it.
Internet
Laptop Smartphone Tablet
Router
Uplink port LAN WAN
PoE switch
PC
AP
❶

❷Configure the IP address of your computer (Example:
Win10)
On the computer desktop, click Start , Settings >
Network and Internet > Change adapter options.
Right-click Ethernet, click Properties, and double-click
Internet Protocol Version 4 (TCP/IPv4). Select Use the
following IP address, set IP address to 192.168.0.X (X
ranges from 2 to 253 and is not occupied by other devices)
and Subnet mask to 255.255.255.0, and save the
configurations.
192.168.0.10
255.255.255.0

Tips
If you cannot log in to the web UI of the AP, refer to Q1 in FAQ.
❸Log in to the web UI of the AP
Start a web browser on your computer, and access
192.168.0.254. Follow the on-screen instructions for login.
❹Set AP WiFi name and password
Choose Quick Setup. The 2.4GHz configuration page
appears. Configure SSID (WiFi name), Security Mode and
Key, and click Save.
Then select 5GHz from the Radio Band drop-down list and
repeat this step.

❺Modify the IP address of the AP
Choose Internet Settings > LAN Setup. Change the IP
address of the AP to 192.168.0.x (x: 2 to 253), and ensure that
the new IP address has not been used in this network, then
click Save.
Example:
You can set the new IP address of the first AP to
192.168.0.201, and the new IP address of the second AP to
192.168.0.202.
Done.
WiFi name: The SSID you set in step ❹.
WiFi password: The Key you set in step ❹.

❶Connect devices
Use an Ethernet cable to connect your APs to PoE ports of the
switch. Refer to the following figure for detailed connection.
Configure APs
Start a web browser on your computer and log in to the web UI
of the AC. Refer to your AC’s user guide for detailed instructions.
Scenario 2: Deploying your network with a
Tenda access controller (AC)
❷
PoE switch PoE switch
AP AP AP
Uplink port
Router
LAN WAN
Internet
PC
Laptop Smartphone Tablet

❶Connect devices
Use an Ethernet cable to connect your APs to PoE ports of the
switch. Refer to the following figure for detailed connection.
Configure APs
Start a web browser on your computer and log in to the web UI
of your Tenda router. Refer to the router’s user guide for
detailed instructions.
Scenario 3: Deploying your network with a
Tenda router that includes the AC
functionality
❷
Internet
Laptop Smartphone Tablet
Tenda router with AC functionality
Uplink port LAN WAN
PoE switch
PC
AP AP AP

FAQ
Q1. I cannot access the web UI of the AP after entering
192.168.0.254. What should I do?
Check if your Ethernet cables are connected properly. If
yes, the LED indicator lights up.
Ensure that the IP address of your computer has been set to
192.168.0.(: 2 to 253), and the IP address is not used by
any other devices in the network.
Clear the cache of your web browser, or try with another
web browser.
Disable the firewall of your computer, or try with another
computer.
If two or more APs are connected in the network without an
AP controller, you should leave only one AP in the network
first and configure the AP’s IP address. Then repeat this
procedure to change the IP addresses of other APs.
Meanwhile, ensure that the APs’ new IP addresses are in
the same network segment with the IP address of your
computer. Then try logging in to the APs’ web UI using their
new IP addresses.
The AP may be being managed by an AC and therefore its
IP address is no longer 192.168.0.254. In this case, go to
the web UI of the AC to view the new IP address of the AP,
and then log in to the AP’s web UI using the new IP address.
If the problem persists, reset the AP.
A1. Try the following solutions:

Q2. My wireless AC cannot find the AP. What should I do?
Check if you use the Tenda AC. The AP can only be
managed by Tenda AC.
Ensure that all the devices in the network are connected
properly and the AP has completed startup.
If VLANs have been defined in your network, verify that the
corresponding VLAN has been added to your AC.
Reboot the AP.
Ensure that the firmware versions of your AP and AC are the
same with the latest firmware versions available on
www.tendacn.com.
Reset your AP (refer to Q4 for details).
A2. Try the following solutions:
Q3. How to upgrade my AP?
Choose your firmware version and download it from our
official website www.tendacn.com.
Unzip the file you downloaded.
Log in to the web UI of the AP, choose Tools >
Maintenance, and navigate to the Firmware Upgrade
section. Click Upgrade, select and upload the file ending
with .bin from the file folder you unzipped, and click
Upgrade.
After successful upgrade, reset your AP to apply your
settings. (refer to Q4 for details).
A3. Perform as follows:
1.
2.
3.
4.

Q4. How to reset my AP?
Option 1: Reset using the Reset button
After the AP is started, hold down the Reset button for
about 8 seconds. The AP is reset successfully when the LED
indicator lights solid on.
Option 2: Reset using the web UI
Log in to the web UI of the AP, choose Tools >
Maintenance, and navigate to the Reset section, then
follow the on-screen instruction to reset it.
Note: Resetting clears all configurations of your AP. Please
operate with cation.
A4.

Safety precautions
Before performing an operation, read the operation instructions
and precautions to be taken, and follow them to prevent
accidents. The warning and danger items in other documents do
not cover all the safety precautions that must be followed. They
are only supplementary information, and the installation and
maintenance personnel need to understand the basic safety
precautions to be taken.
Do not use the AP in a place where wireless devices are not
allowed.
Please use the included power adapter.
The AP should be powered off during installation.
The power socket shall be installed near the device and easily
accessible.
Operating environment: Temperature: -10℃- 40℃; Humidity:
(10% - 90%) RH, non-condensing; Storage environment:
Temperature: -30℃- 70℃; Humidity: (5% - 90%) RH,
non-condensing
Keep the AP away from water, fire, high electric field, high
magnetic field, and inflammable and explosive items.
Unplug this AP and disconnect all cables during lightning
storms or when the ap is unused for long periods.
Do not block the ventilation opening of the AP.
Do not use the power adapter if its plug or cord is damaged.
Use a power adapter with required specifications.
Clean with dry cloth only when the AP is powered off.
If such phenomena as smoke, abnormal sound or smell
appear when you use the device, immediately stop using it and
disconnect its power supply, unplug all connected cables, and
contact the after-sales service personnel.
Disassembling or modifying the device or its accessories
without authorization voids the warranty, and might cause
safety hazards.
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CE Mark Warning
This is a Class B product. In a domestic environment, this product
may cause radio interference, in which case the user may be
required to take adequate measures.
Operations in the 5.15-5.25 GHz band are restricted to indoor
use only.
This equipment should be installed and operated with minimum
distance 20cm between the device and your body.
The mains plug is used as disconnect device, the disconnect
device shall remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this
equipment. (2) To avoid unnecessary radiation interference, it is
recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares
that the radio equipment type i29 is in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address:
https://www.tendacn.com/download/list-9.html
Operating Frequency:
2.4GHz: EU/2400-2483.5MHz (CH1-CH13)
5GHz: EU/5150-5250MHz (CH36-CH48)
EIRP Power :
2.4GHz: 19.67 dBm
5GHz: 22.21 dBm
Software Version: V1.0.0.X