Tenda AX3000 User manual

1
AX3000 Wi-Fi 6 Long-Range Access Point
User Guide
V1.0

i
Copyright Statement
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.

ii
Preface
Thank you for choosing Tenda! Please read this user guide before you start.
This user guide walks you through all functions on the AX3000 Wi-Fi 6 long-range access point.
Conventions
The typographical elements that may be found in this document are defined as follows.
Item Presentation Example
Cascading menus > Internet Settings > LAN Setup
Parameter and value Bold Set SSID to Tom.
Variable Italic Format: XX:XX:XX:XX:XX:XX
UI control Bold On the Quick Setup page, click the Save button.
The symbols that may be found in this document are defined as follows.
Symbol Meaning
This format is used to highlight information of importance or special interest.
Ignoring this type of note may result in ineffective configurations, loss of data or
damage to device.
This format is used to supplement or explain a procedure.
For more documents
AP support central management either by Tenda Access Point Controller (AC) or Tenda router that
supports AP management. For detailed information, refer to user guides of target ACs or routers.
Search target product models on our official website www.tendacn.com to obtain the latest product
documents.

iii
Product document overview
Document Description
Data Sheet It introduces the basic information of the device, including product overview,
selling points, and specifications.
Quick Installation Guide It introduces how to set up the device quickly for internet access, the descriptions
of LED indicators, ports, and buttons, FAQ, statement information, and so on.
User Guide Walks you through detailed functions and configurations of APs, including all the
functions on the web UI.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Hotline
Global: (86) 755-27657180
(China Time Zone)
Email
[e-mail]
United States: 1-800-570-5892
(Toll Free: 7 x 24 hours)
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm PST)
Hong Kong: 00852-81931998
Website
www.tendacn.com
Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the i29 was introduced.
Version Date Description
V1.0 2022-05-01 Original publication.

iv
Contents
1Log in to the Web UI .......................................................................................................................1
1.1 Login.........................................................................................................................................1
1.2 Logout ......................................................................................................................................3
2Web UI operations ..........................................................................................................................4
2.1 Layout.......................................................................................................................................4
2.2 Frequently-used buttons..........................................................................................................5
3Quick setup .....................................................................................................................................6
3.1 Overview ..................................................................................................................................6
3.2 Quick setup ..............................................................................................................................7
4Status ..............................................................................................................................................8
4.1 System status ...........................................................................................................................8
4.2 Wireless status .......................................................................................................................10
4.3 Traffic statistics.......................................................................................................................11
4.4 Client list.................................................................................................................................12
5Internet settings............................................................................................................................13
6Wireless.........................................................................................................................................15
6.1 SSID ........................................................................................................................................15
6.1.1 Overview .....................................................................................................................15
6.1.2 Example of SSID configurations ..................................................................................22
6.2 RF settings..............................................................................................................................42
6.3 RF optimization ......................................................................................................................45
6.4 WMM .....................................................................................................................................48
6.4.1 Overview .....................................................................................................................48
6.4.2 Configuring WMM settings.........................................................................................50
6.5 Access control ........................................................................................................................51
6.5.1 Overview .....................................................................................................................51

v
6.5.2 Configuring access control..........................................................................................52
6.5.3 Example of configuring access control........................................................................53
6.6 QVLAN settings ......................................................................................................................54
6.6.1 Overview .....................................................................................................................54
6.6.2 Configure the QVLAN function ...................................................................................56
6.6.3 Example of configuring QVLAN...................................................................................57
7Tools ..............................................................................................................................................60
7.1 Date & time............................................................................................................................60
7.1.1 System time.................................................................................................................60
7.1.2 Login timeout interval.................................................................................................61
7.2 Maintenance ..........................................................................................................................62
7.2.1 Reboot.........................................................................................................................62
7.2.2 Reset............................................................................................................................64
7.2.3 Upgrade firmware .......................................................................................................65
7.2.4 Backup/restore............................................................................................................66
7.2.5 LED indicator control...................................................................................................69
7.3 Account ..................................................................................................................................71
7.3.1 Overview .....................................................................................................................71
7.3.2 Modifying the password and user name of login account .........................................72
7.4 System Log .............................................................................................................................73
7.5 Diagnostic tool .......................................................................................................................74
7.6 Uplink check...........................................................................................................................74
7.6.1 Overview .....................................................................................................................75
7.6.2 Configuring uplink detection ......................................................................................76
Appendix ..............................................................................................................................................77
A.1 Default parameter values ......................................................................................................77
A.2 Acronyms and Abbreviations.................................................................................................78

1
1 Log in to the Web UI
1.1 Login
Step 1 Connect your computer to the AP or the switch connected to the AP with an Ethernet
cable.
Step 2 Ensure that the IP address of the management computer is in the same network segment
of the AP.
For example, if the IP address of the AP is 192.168.0.254, the management computer
should be configured with an IP address of 192.168.0.X(X: 2~253).
Step 3 Start a web browser on the computer, enter the IP address of the AP (default:
192.168.0.254) in the address bar.

2
Step 4 Enter the login user name and password (default: admin/admin), and click Login.
---- End
If the login page does not appear, please try the following solutions:
If there is a DHCP server in the LAN where the AP is deployed, AP automatically obtains IP address
from the DHCP server. Under such circumstance, check the new IP address of the AP at the client
list of the DHCP server first, and use the new IP address to log in to the web UI of the AP.
If an Tenda AC (including Tenda router that supports AP management) has already been deployed
in the network, AP may have been managed by the AC and its IP address has changed. Please log in
to the Web UI of the AC and check the new IP address of the AP, and log in again using the new IP
address.
If more than one AP are deployed in the network, IP address conflicts may occur, causing web UI
login errors. Verify that the IP address of the AP is not occupied before being integrated into the
network.
Reset the AP and try logging in using the default IP address. How to reset: After the AP is started,
hold down the Reset button for about 8 seconds and release it. Wait about 8 seconds, AP is
restored to factory settings and restarted.

3
Log in to the web UI of the AP. You can configure the AP now.
1.2 Logout
After logging in to the web UI of the AP, if no operations are performed during the Login Timeout
Interval, the system will log out automatically. In addition, you can click Logout on the upper right
corner to safely exit from the web UI.

4
2 Web UI operations
2.1 Layout
The web UI of the AP consists of four sections, including the level-1, and level-2 navigation bars, tab
page area, and the configuration area. See the following figure.
Functions or parameters displayed in gray on the web UI are not supported yet or cannot be modified
under the current configurations.
No. Name Description
1 Level-1 navigation bar
Used to display the function menu of the AP. Users can select
functions in the navigation bars and the configuration appears in the
configuration area.
2 Level-2 navigation bar
3 Tab page area
4 Configuration area Used to modify or view your configuration.
2
1
3
4

5
2.2 Frequently-used buttons
The following table describes the frequently-used buttons available on the web UI of the AP.
Button Description
Used to refresh the current page.
Used to save the configuration on the current page and enable the configuration to
take effect.
Used to modify the current configuration on the current page back to the original
configuration.
Used to get the online help.

6
3 Quick setup
3.1 Overview
In the Quick Setup module, you can set up the AP in a quick way to enable internet access for your
wireless devices such as smart phones and tablets.
AP supports only the AP mode. In this mode, AP connects to the internet using Ethernet cables and
transforms wired signals to wireless signals for wireless coverage. See the following topology.
Internet
Router
PoE Switch
AP mode
LAN port
WAN port
AP

7
3.2 Quick setup
Before configuration, ensure that the upstream router has connected to the internet.
Step 1 Choose Quick Setup.
Step 2 Choose the Radio Band you wish to configure, for example, 2.4 GHz.
Step 3 Set a wireless network name (primary SSID) in the SSID box.
Step 4 Select a Security Mode and configure the incurred parameters.
Step 5 Click Save.
Step 6 If you need to set other wireless networks in another radio band, please select another
wireless radio band and perform step 2to 5again.
---- End
Search and connect your wireless devices such as smart phones to the SSID you set. Enter the
wireless password (the Key you set) and you will be able to access the internet.
Parameter description
Parameter Description
Radio Band It is used to select the radio band for configurations.
SSID Click to modify the WiFi name of the primary network under the selected radio band.
Security Mode
Select the security modes for target wireless networks, including None, WEP, WPA-PSK,
WPA2-PSK,WPA3-SAE, WPA3-SAE/WPA2-PSK, WPA-PSK & WPA2-PSK, WPA and
WPA2.

8
4 Status
4.1 System status
The System Status page allows you to check the System Status and LAN Port Status of the AP.
To access the page, choose Status > System Status.
Parameter description
Parameter Description
System Status
Device Name
It specifies the name of the AP.
You can modify it on LAN Setup page.
Uptime It specifies the time that has elapsed since the AP starts up last time.
System Time It specifies the current system time of the AP.
Firmware Version It specifies the current firmware version number of the AP.
Hardware Version It specifies the current hardware version number of the AP.
Number of
Wireless Clients
It specifies the quantity of wireless devices currently connected to the
AP.

9
Parameter Description
LAN Port Status
MAC Address It specifies the physical address of the AP’s LAN port.
IP Address
It specifies the IP address of the AP and it is also the management IP
address of the AP, which can be used to log in to the web UI.
You can modify it on LAN Setup page.
Subnet Mask It specifies the subnet mask of the AP.
Primary DNS It specifies the primary DNS server of the AP.
Secondary DNS It specifies the secondary DNS server of the AP.

10
4.2 Wireless status
TheWireless Status page allows you to check RF Status and SSID Status of the AP.
To access the page, choose Status > Wireless Status.
Parameter description
Parameter Description
RF Status
RF It specifies whether the wireless function of the AP is enabled.
Network Mode It specifies the network mode currently enabled by the AP on each
radio band.
Channel It specifies the current working channel of the AP.
SSID Status
SSID It specifies the names of all the wireless networks of the AP.
MAC Address It specifies the physical address of the corresponding wireless
network.
Status It specifies whether or not the corresponding WiFi network is
enabled.
Security Mode It specifies the security modes of the wireless networks
corresponding to the SSIDs of the AP.

11
4.3 Traffic statistics
The Traffic Statistics page allows you to check statistical information about traffic based on SSIDs.
To access the page, choose Status > Traffic Statistics.
Parameter description
Parameter Description
SSID It specifies the wireless network name.
Received Traffic It specifies the total number of bytes received by a wireless network.
Received Packets (Qty.) It specifies the total number of packets received by a wireless network.
Transmitted Traffic It specifies the total number of bytes transmitted by a wireless network.
Transmitted Packets (Qty.) It specifies the total number of packets transmitted by a wireless network.
All the statistics are cleared when the wireless function is disabled or this device is rebooted. All the
wireless network statistics of an SSID are cleared when the SSID is disabled.

12
4.4 Client list
The Client List page allows you to view wireless clients connected to each SSID of the AP and their
basic information.
To access the page, choose Status > Client List.
Parameter description
Parameter Description
SSID Select the SSID from the drop-down list menu to view client information connected
to it.
MAC Address It specifies the physical address of the wireless client.
IP Address It specifies the IP address of the wireless client.
Connection Duration It specifies the duration of a connection between a wireless client and a wireless
network with a specified SSID.
Transmit Rate It specifies the real time traffic the client has transmitted.
Receive Rate It specifies the real time traffic the client has received.

13
5 Internet settings
The LAN Setup page allows you to check the MAC address of the LAN port of AP, modify the IP
address obtaining method of the AP, modify device name, and modify Ethernet mode.
To access the page, choose Internet Settings > LAN Setup.

14
Parameter description
Parameter Description
MAC Address It specifies the MAC address of the AP’s LAN port.
IP Address Type
It specifies IP address obtaining method of the AP.
Static IP: You are required to set related parameters manually. This method is
suitable for scenarios where only one or several APs are deployed.
DHCP (Dynamic IP Address): The AP automatically obtains related parameters from
a DHCP server on your LAN network. This method is suitable for scenarios where a
great number of APs are deployed.
After setting the IP address obtaining method to DHCP (Dynamic IP Address), before
logging in to the web UI of the AP next time, check the IP address obtained by the AP in
the client list of the DHCP server in the network first, then use the IP address to log in.
IP Address It specifies the LAN IP address (also the login IP address) of the AP. The web UI of the
AP is accessible at this IP address.
Subnet Mask It specifies the subnet mask of the AP. Default: 255.255.255.0.
Default Gateway
It specifies the gateway IP address of the AP.
Generally, enter the LAN IP address of the router connected to the internet.
Primary DNS
It specifies the IP address of the primary DNS server of the AP.
If DNS proxy function is supported on your router connected to the internet, you can
set the IP address of the primary DNS server to the LAN IP address of your router.
Otherwise, enter a correct DNS server IP address.
Secondary DNS
It specifies the IP address of the secondary DNS server of the AP. This parameter is
optional.
If you have two DNS server IP addresses, you can enter the other one here.
Device Name
It specifies the name of the AP.
You are recommended to change the name of the AP to indicate the location of the AP
(such as Living Room), so that you can easily identify the AP when managing many APs.
Optimize Ethernet
for
It specifies the Ethernet mode of the PoE power-supply port of the AP.
Faster Speed (Auto Negotiation): This option features a high data rate but short
transmission distance. Generally, you are advised to select this option.
Longer Distance (10 Mbps Full Duplex): This option features long transmission
distance but low data rate. Generally, the negotiated speed is 10 Mbps.
If the Ethernet cable connecting the PoE Ethernet port of the AP to the peer device is
longer than 100 meters, the Longer Distance (10 Mbps Full Duplex) mode is
recommended. In this case, ensure that the peer device adopts auto negotiation
option.