Tenda 11AC User manual

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11AC 1200Mbps Wireless In-wall Access Point
User Guide

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Copyright Statement
© 2018 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and
product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright
of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means without the prior written permission of
Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design,
operational function, and/or reliability, Tenda reserves the right to make changes to the products without
obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability
that may occur due to the use or application of the product described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information and
recommendations in this document do not constitute the warranty of any kind, express or implied.

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Preface
Thank you for choosing Tenda! Please read this user guide before you start with W9
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Symbols in this User Guide:
Item
Meaning
This format is used to highlight information of importance or special interest. Ignoring this type of note
may result in ineffective configurations, loss of data or damage to device.
This format is used to highlight a procedure that will save time or resources.
Acronyms and Abbreviations
Acronym or
Abbreviation
Full Spelling
AP
Access Point
DHCP
Dynamic Host Configuration Protocol
DNS
Domain Name System
SSID
Service Set Identifier
VLAN
Virtual Local Area Network
PoE
Power Over Ethernet
WEP
Wired Equivalent Privacy
AES
Advanced Encryption Standard
TKIP
Temporal Key Integrity Protocol

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Additional Information
For more information, search this product model on our website at http://www.Tendacn.com.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as
possible.
Hotline
Canada: 1-888-998-8966
Email
[email protected]
Hong Kong: 00852-81931998
Website
http://www.Tendacn.com
Skype
Tendasz

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Contents
1 Product Overview .............................................................................................................................................. 1
1.1 Overview...................................................................................................................................................... 1
1.2 Appearance.................................................................................................................................................. 1
1.2.1 Button, LED Indicator, and Ports ....................................................................................................... 1
1.2.2 Label.................................................................................................................................................. 2
2 Application Scenarios ........................................................................................................................................ 4
2.1 Large Apartment or Villa.............................................................................................................................. 4
2.1.1 Deploying the AP with a Tenda Router with the AP Controller Functionality................................... 4
2.1.2 Deploying the AP with a Router of Another Brand ........................................................................... 5
2.2 Hotel ............................................................................................................................................................ 9
3 Login ................................................................................................................................................................ 10
3.1 Logging in to the Web UI of the AP............................................................................................................ 10
3.2 Logging out of the Web UI of the AP ......................................................................................................... 12
3.3 Web UI Layout............................................................................................................................................ 12
3.4 Common Buttons....................................................................................................................................... 14
4 Quick Setup...................................................................................................................................................... 15
4.1 Overview.................................................................................................................................................... 15
4.2 Quick Setup................................................................................................................................................ 17
4.2.1 AP Mode ......................................................................................................................................... 17
4.2.2 Client+AP Mode .............................................................................................................................. 18
5 Status ............................................................................................................................................................... 21
5.1 System Status............................................................................................................................................. 21
5.2 Wireless Status........................................................................................................................................... 23
5.3 Traffic Statistics .......................................................................................................................................... 24
5.4 Wireless Clients.......................................................................................................................................... 25
6 Network Settings ............................................................................................................................................. 26
6.1 LAN Setup .................................................................................................................................................. 26
6.1.1 Modifying the LAN IP Address of the AP......................................................................................... 27
6.2 DHCP Server............................................................................................................................................... 30
6.2.1 Overview......................................................................................................................................... 30
6.2.2 Configuring the DHCP Server .......................................................................................................... 30
6.2.3 Viewing the DHCP Client List .......................................................................................................... 32

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7 Wireless Settings.............................................................................................................................................. 33
7.1 Basic Settings ............................................................................................................................................. 33
7.1.1 Overview......................................................................................................................................... 33
7.1.2 Modifying SSID Settings .................................................................................................................. 35
7.1.3 Examples of Configuring SSID Settings ........................................................................................... 40
7.2 Radio Settings ............................................................................................................................................ 60
7.2.1 Overview......................................................................................................................................... 60
7.2.2 Modifying Radio Settings ................................................................................................................ 60
7.3 Radio Optimization .................................................................................................................................... 63
7.3.1 Overview......................................................................................................................................... 63
7.3.2 Optimizing Radio............................................................................................................................. 64
7.4 WMM Settings ........................................................................................................................................... 67
7.4.1 Overview......................................................................................................................................... 67
7.4.2 Modidying WMM Settings .............................................................................................................. 68
7.5 Access Control............................................................................................................................................ 70
7.5.1 Overview......................................................................................................................................... 70
7.5.2 Configuring Access Control ............................................................................................................. 70
7.5.3 Example of Configuring Access Control .......................................................................................... 72
7.6 Advanced Settings...................................................................................................................................... 73
7.6.1 Overview......................................................................................................................................... 73
7.6.2 Changing the Advanced Settings .................................................................................................... 73
7.7 QVLAN Settings .......................................................................................................................................... 75
7.7.1 Overview......................................................................................................................................... 75
7.7.2 Configuring the QVLAN Function.................................................................................................... 75
7.7.3 Example of Configuring QVLAN Settings......................................................................................... 76
8 SNMP ............................................................................................................................................................... 79
8.1 Overview.................................................................................................................................................... 79
8.1.1 SNMP Management Framework..................................................................................................... 79
8.1.2 Basic SNMP Operations .................................................................................................................. 79
8.1.3 SNMP Protocol Version................................................................................................................... 80
8.1.4 MIB Introduction............................................................................................................................. 80
8.2 Configuring the SNMP Function ................................................................................................................ 81
8.3 Example of Configuring the SNMP Function.............................................................................................. 82
9 Tools................................................................................................................................................................. 84
9.1 Firmware Upgrade ..................................................................................................................................... 84
9.2 Date & Time ............................................................................................................................................... 86
9.2.1 System Time.................................................................................................................................... 86

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9.2.2 Login Timeout Interval.................................................................................................................... 88
9.3 Logs............................................................................................................................................................ 89
9.3.1 Viewing Logs ................................................................................................................................... 89
9.3.2 Configuring Log Settings ................................................................................................................. 89
9.4 Configuration ............................................................................................................................................. 93
9.4.1 Backing Up and Restoring Configurations....................................................................................... 93
9.4.2 Restoring the Factory Settings ........................................................................................................ 95
9.5 Account...................................................................................................................................................... 97
9.6 Diagnostics Tool ......................................................................................................................................... 98
9.7 Reboot Device.......................................................................................................................................... 100
9.7.1 Manual Reboot ............................................................................................................................. 100
9.7.2 Reboot Schedule........................................................................................................................... 101
9.8 LED Control .............................................................................................................................................. 103
9.9 Uplink Check ............................................................................................................................................ 104
9.9.1 Overview....................................................................................................................................... 104
9.9.2 Configuring Uplink Check.............................................................................................................. 104
Appendixes ............................................................................................................................................................ 106
A.1 FAQ .......................................................................................................................................................... 106
A.2 Default Parameter Values........................................................................................................................ 107

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1 Product Overview
1.1 Overview
Tenda 11AC 1200Mbps Wireless In-Wall Access Point operates both on 2.4 GHz and 5 GHz, and offers a
wireless transmission rate of as high as 1200 Mbps. It can be powered by IEEE 802.3af standard PoE switch and
managed using its web UI or a Tenda wireless AP controller (or a Tenda router that supports the AP controller
functionality). The in-wall design makes W9 perfect for providing WiFi coverage in villas, medium to large
apartments, and hotels.
1.2 Appearance
This section describes the button, LED indicator, ports, and label of the AP.
1.2.1 Button, LED Indicator, and Ports
LAN0 port
Reset button
System LED indicator
LAN1 LED indicator
LAN1 port

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Reset Button
It is visible after the front cover of the AP is removed. After the AP is powered on, you can use a paper clip to
hold down this button for about 8 seconds to restore the factory settings.
LED Indicator
LED
Status
Description
SYS
Blinking green
The AP works properly.
Off
The AP is not powered on.
LAN
Solid blue
The rear (LAN0) port is connected.
Blinking blue
Data is being transmitted over the rear (LAN0) port.
Off
The rear (LAN0) port is not connected.
LAN1 Port
This port is located on the front panel of the AP and transmits data in 10/100 Mbps auto-negotiation mode. It
is used to connect to a computer, a switch and so on.
LAN0 Port
It is located on the rear of the AP for supplying PoE power to the AP and exchanging data in 10/100 Mbps
auto-negotiation mode. Connect this port using an Ethernet cable to an IEEE 802.3af PoE device to supply
power to the AP.
1.2.2 Label
It is visible after the front cover of the AP is removed. The following figure shows its position.
Label

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The label is described as follows:
(1): Default IP address of the AP. You can use this IP address to log in to the web UI of the AP.
(2): Default user name and password of the web UI of the AP.
(1)
(2)