Allied Telesis TQ5403e User manual

613-002655 Rev. D
TQ5403e
Enterprise-Class Outdoor Wireless Access Point
with IEEE802.11a/b/g/n/ac Tri-Radio
Installation Guide

Copyright  2020 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names,
logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for
any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related
to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the
possibility of such damages.

3
Electrical Safety and Emissions
Standards
This product complies with the standards described in the following sections:
“Federal Communications Commission Interference Statement” on page 3
“European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical
and Electronic Equipment” on page 4
“Safety and Electromagnetic Emissions” on page 4
“Translated Safety Statements” on page 8
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Enterprise-class Outdoor Wireless Access Point
Model Number: AT-TQ5403e
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.

4
Caution
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.  E80
Avertissement
Avertissement de la FCC: Les changements ou modifications non expressément approuvés
par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser
cet équipement.  E80
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in
Part 15E, Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the
Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied
Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring
incoming materials, and maintaining manufacturing process controls.
Note
For additional statements, refer to Appendix A, ”Technical Specifications and Statements” on
page 69.
Safety and Electromagnetic Emissions
Standard Compliance
• RoHs compliant
• European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council
of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and
electronic equipment.)

5
Wire Communications
• IEEE 802.1
• IEEE 802.3
• IEEE 802.3u
• IEEE 802.3x
• IEEE 802.3at
• ITU-T G.993.1
Wireless Communications
• IEEE 802.11 DSSS
• IEEE 802.11a OFDM
• IEEE 802.11b DSSS/FHSS
• IEEE 802.11g OFDM
• IEEE 802.11n OFDM
• IEEE 802.11ac OFDM
Safety
CB/UL
• UL/IEC 60950-1: 2005+A1:2009+A2:2013 and
EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
• UL/IEC 62368-1:2014 and EN62368-1:2014
• UL 60950-1, 2nd Edition, 2014-10-14/CSA C22.1 NO. 60950-1-07, 2nd Edition, 2014-10
TUV
• EN60950-1+EN62368-1
AEL
• Class I, US FDA/CDRH
• EN(IEC) 60825-1:1994+a11,
• EN(IEC) 60825-2:1994
• EN(IEC) 60950: 1992+A1+A2+A3
Electromagnetic Interference (EMI)
• FCC Part 15 Subpart B/ Class B
• EN55032 Class B
• CISPR 32
• VCCI Class B
• VCCI-CISPR 32.2016
• AS/NZS CISPR 32

6
Electromagnetic Susceptibility - EN55024
• IEC 61000-3-2:2014
• IEC 61000-3-3:2013
• IEC 61000-4-2:2008
• IEC 61000-4-3:2006+A1:2007+A2:2010
• IEC 61000-4-4:2012
• IEC 61000-4-5:2017
• IEC 61000-4-6:2013
• (IEC 61000-4-8:2009)
• IEC 61000-4-11:2014/AMD:2017
• IEC 61000-3-2:2014
• IEC 61000-3-3:2013
FCC/IC
• 47 CFR Part 15, Subpart C
• 47 CFR Part 15, Subpart E
• ICES-003
• RSS-247
• RSS-Gen
CE
• RED Directive 2014/53/EU
• European Council Directive 2014/30/EU
• EN55032:2015+AC:2016
(CISPR32:2015/COR1:2016)
• EN 55024:2010+A1:2015
• EN 301489-1 V2.1.1
• EN 301489-17 V3.1.1
• EN 300328 V2.1.1
• EN 301893 V2.1.1
• EN 62311: 2008
• EN 50385: 2017
• EN 55035:2017
RCM
• AS/NZS CISPR 32: 2015
• AS/NZS 4268: 2017

7
Japan
• ARIB STD-T66
• ARIB STD-T71
Thailand NBTC
Singapore IMDA TS SRD
Figure 1. Singapore IMDA Logo
Korea KC
Vietnam MIC
Figure 2. Vietnam MIC Logo
India WPC
Malaysia SIRIM
Hong Kong OFCA
Taiwan NCC&BSMI
Complies with
IMDA Standards
DB102434

8
Translated Safety Statements
Important: Safety statements that have the  symbol are translated into multiple languages in the
Translated Safety Statements document at www.alliedtelesis.com/library.
Remarque: Les consignes de sécurité portant le symbole  sont traduites dans plusieurs langues
dans le document Translated Safety Statements, disponible à l'adresse www.alliedtelesis.com/
library.

9
Table of Contents
Preface ............................................................................................................................................................15
Safety Symbols Used in this Document..................................................................................................... 16
Professional Installation Instructions.......................................................................................................... 17
Contacting Allied Telesis............................................................................................................................ 18
Chapter 1: Product Description ................................................................................................................... 19
Features ..................................................................................................................................................... 20
TQ5403 Models.......................................................................................................................................... 22
Hardware Components .............................................................................................................................. 23
Management Tools .................................................................................................................................... 25
Web Browser ....................................................................................................................................... 25
Vista Manager EX and AWC Plug-in ................................................................................................... 25
SNMPv1 and v2c................................................................................................................................. 25
LAN Port..................................................................................................................................................... 26
Power over Ethernet (PoE).................................................................................................................. 26
Connector Type ................................................................................................................................... 26
Speed .................................................................................................................................................. 26
Duplex Mode ....................................................................................................................................... 27
Automatic MDIX Detection .................................................................................................................. 27
Cable Requirements............................................................................................................................ 27
Maximum Distance .............................................................................................................................. 27
Port Pinouts ......................................................................................................................................... 27
LEDs .......................................................................................................................................................... 28
Reset Button .............................................................................................................................................. 30
Cable Specifications................................................................................................................................... 31
Cable Requirements............................................................................................................................ 31
Maximum Distance .............................................................................................................................. 31
Chapter 2: Installing the Access Point ........................................................................................................ 33
Reviewing Safety Precautions ................................................................................................................... 34
Unpacking the Access Point ...................................................................................................................... 37
Attaching the Ground Cable to the Access Point ....................................................................................... 40
Guidelines............................................................................................................................................ 40
What to Prepare for Attaching the Ground Cable................................................................................ 40
Attaching the Ground Cable to the Access Point ................................................................................ 40
Connecting an Ethernet Cable to the Access Point ................................................................................... 43
Attaching the Antennas to the Access Point .............................................................................................. 48
Installing the Access Point on a Wall ......................................................................................................... 51
Guidelines............................................................................................................................................ 51
What to Prepare for Wall Installation ................................................................................................... 52
Installing the Access Point on a Wall................................................................................................... 52
Installing the Access Point on a Pole......................................................................................................... 56
Two Methods to Install the Access Point on a Pole............................................................................. 56
Vertical Pole and Horizontal Pole ........................................................................................................ 57
Guidelines for Pole Installation ............................................................................................................ 58
Pole Installation Using the U-Bolts and Pole-Mount Bracket ..................................................................... 59

TQ5403e Outdoor Wireless Access Point Installation Guide
10
What to Prepare for Pole Installation Using the U-Bolts and Pole-Mount Bracket...............................59
Installing the Access Point on a Pole Using the U-Bolts and Pole-Mount Bracket ..............................59
Adjusting the Position Upwards or Downwards ...................................................................................61
Pole Installation Using the Pole Straps and Mounting Base ......................................................................62
What to Prepare for Pole Installation Using the Pole Straps and Mounting Base................................62
Installing the Access Point on a Pole Using the Pole Straps and Mounting Base ...............................62
Starting the Initial Management Session on the Access Point ...................................................................65
Setting the Country Setting.........................................................................................................................67
Appendix A: Technical Specifications and Statements .............................................................................69
Physical Specifications ...............................................................................................................................69
Power Specifications ..................................................................................................................................69
Environmental Specifications .....................................................................................................................70
Antenna Specifications ...............................................................................................................................70
LAN Port .....................................................................................................................................................71
Safety and Electromagnetic Emissions Certifications ................................................................................73
Operation Frequency Information...............................................................................................................74
IC Statements.............................................................................................................................................75
IC Radiation Exposure Statement........................................................................................................75
Déclaration d’exposition à la radiation .................................................................................................75
Caution.................................................................................................................................................75
Avertissement ......................................................................................................................................76
Professional Installation Instruction......................................................................................................76
Instructions d'installation professionnelle:............................................................................................76
Europe - EU Declaration of Conformity ......................................................................................................77
Operating Frequencies and Maximum Transmission Power Levels ....................................................77
Appendix B: Radiation Patterns ...................................................................................................................79
2.4GHz Antennas .......................................................................................................................................80
5GHz Antennas ..........................................................................................................................................82

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Figure 1: Singapore IMDA Logo 7
Figure 2: Vietnam MIC Logo 7
Figure 3: Front Panel of the TQ5403e Access Point Antenna 23
Figure 4: TQ5403e Access Point Antenna Back Panel 23
Figure 5: Ethernet LAN Port 26
Figure 6: LEDs 28
Figure 7: Reset Button 30
Figure 8: Ground Posts 41
Figure 9: Connecting the Ground Wire to the Access Point 41
Figure 10: Removing the Cap from the LAN Port 43
Figure 11: Sealing Nut, Clamping Claw, and Sealing Insert 44
Figure 12: Sliding the Ethernet LAN Cable Through the Sealing Nut and Clamping Claw 44
Figure 13: Installing the Sealing Insert 45
Figure 14: Inserting the Sealing Insert in the Clawing Clamp 45
Figure 15: Connecting the LAN Cable to the Ethernet LAN Port 46
Figure 16: Tightening the Sealing Nut 46
Figure 17: Attaching a Surge Protector to an Antenna Connector 48
Figure 18: Screwing the Nut onto the Surge Protector 48
Figure 19: Installing the Metal and Rubber Washers on the Surge Protector 49
Figure 20: Installing an Antenna on a Surge Protector 49
Figure 21: Tightening the Nut to Secure the Antenna 50
Figure 22: Installing the Antennas to the Access Point 50
Figure 23: Orientation of the Access Point on a Wall 51
Figure 24: Two Orientations of the Mounting Base 52
Figure 25: Marking the Mounting Base Holes on the Wall 53
Figure 26: Attaching the Mounting Base to the Access Point 54
Figure 27: Attaching the Access Point to the Wall 55
Figure 28: Two Methods of Pole Installations 56
Figure 29: Pole Orientations with the Access Point 57
Figure 30: Attaching the Pole-Mount Bracket to the Pole 60
Figure 31: Attaching the Access Point to the Pole-Mount Brackets 61
Figure 32: Threading the Pole Straps 63
Figure 33: Securing the Access Point to the Pole Using the Pole Straps 64
Figure 34: Login Window 66
Figure 35: Basic Settings for Radio1 67
Figure 36: Pin Layout for the RJ45 Connector on the LAN Port 71
Figure 37: Axes of the Antennas 79
Figures

TQ5403e Outdoor Wireless Access Point Installation Guide
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13
Table 1. Differences Between the TQ5403 Wireless Access Points 22
Table 2. Components of the Access Point 24
Table 3. LEDs 28
Table 4. Components in the Shipping Boxes 37
Table 5. Pole Sizes and Angle Adjustability 57
Table 6. TQ5403e Physical Specifications 69
Table 7. TQ5403e Maximum Power Consumption 69
Table 8. Environmental Specifications 70
Table 9. Antenna Specifications 70
Table 10. Frequency and Gain 70
Table 11. LAN Port Specifications 71
Table 12. MDI Pin Signals (10Base-T or 100Base-TX) 71
Table 13. MDI-X Pin Signals (10Base-T or 100Base-TX) 72
Table 14. 1000Base-T Connector Pinouts 72
Table 15. Safety and Electromagnetic Emissions Certificates 73
Table 16. Operation Frequency 74
Tables

TQ5403e Outdoor Wireless Access Point Installation Guide
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15
Preface
This guide contains the hardware installation instructions for the TQ5403e
Enterprise-Class Outdoor Wireless Access Point. This preface contains
the following sections:
“Safety Symbols Used in this Document” on page 16
“Professional Installation Instructions” on page 17
“Contacting Allied Telesis” on page 18

TQ5403e Outdoor Wireless Access Point Installation Guide
16
Safety Symbols Used in this Document
This document uses the following conventions.
Note
Notes provide additional information.
Caution
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
Attention
Les mises en garde vous informent que l'exécution ou l'omission
d'une action spécifique peut endommager l'équipement ou entraîner
une perte de données.
Warning
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Advertissement
Les avertissements vous informent que l'exécution ou l'omission
d'une action spécifique peut entraîner des blessures corporelles.

Preface
17
Professional Installation Instructions
You must comply with the following cautions:
Installation personnel
This product is designed for specific applications and needs to be
installed by a qualified individual who has RF and related rule
knowledge. The general user shall not attempt to install the product or
modify the settings.
Installation location
The product shall be installed at a location where the radiating antenna
can be kept 20cm from nearby persons in normal operation conditions
to meet regulatory RF exposure requirements.

TQ5403e Outdoor Wireless Access Point Installation Guide
18
Contacting Allied Telesis
If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links
for the following services on this page:
24/7 Online Support — Enter our interactive support center to
search for answers to your product questions in our knowledge
database, check support tickets, learn about Return Merchandise
Authorizations (RMAs), and contact Allied Telesis technical
experts.
USA and EMEA phone support — Select the phone number that
best fits your location and customer type.
Hardware warranty information — Learn about Allied Telesis
warranties and register your product online.
Replacement Services — Submit an RMA request via our
interactive support center.
Documentation — View the most recent installation and user
guides, software release notes, white papers, and data sheets for
your products.
Software Downloads — Download the latest software releases for
your managed products.
For sales or corporate information, go to www.alliedtelesis.com/
purchase and select your region.

19
Chapter 1
Product Description
This chapter describes the hardware components of the TQ5403e access
point. This chapter contains the following sections:
“Features” on page 20
“TQ5403 Models” on page 22
“Hardware Components” on page 23
“Management Tools” on page 25
“LAN Port” on page 26
“LEDs” on page 28
“Reset Button” on page 30
“Cable Specifications” on page 31

TQ5403e Outdoor Wireless Access Point Installation Guide
20
Features
The TQ5403e Wireless Access Point is a tri-radio, Enterprise-class
wireless access point, with a single 2.4GHz radio and dual 5GHz radios.
Its weather resistant enclosure make it suitable for indoor or outdoor
environments, such as ski and beach resorts, sports arenas, or college
and corporate campuses. The access point has a PoE+ LAN port for
connecting the device to your wired network and for powering the unit from
a PoE+ power source device.
Basic hardware features include:
One 2.4GHz radio
Dual 5GHz radios
Two 2.4GHz and four 5GHz external antennas
One 10/100/1000Mbps Ethernet LAN port
Power over Ethernet+ (PoE+) on the LAN port
One Reset button for restoring the default settings
LEDs for LAN, WLAN, and power
Pole or wall installation
External antenna surge protectors
N-type female antenna connectors for replacing antennas
Aluminum chassis to repel ultraviolet (UV) radiation and withstand
high temperature (IP67 protection rating)
Basic features of the 2.4G and 5GHz radios include:
IEEE 802.311a/b/g/n/ac (Wave 2)
Channel blankets
Multi-channel, single channel, and hybrid operation
Automatic channel selection
Band steering
WiFi multimedia (WMM) for prioritizing traffic
Basic features of the Ethernet LAN port include:
10Mbps (IEEE 802.3), 100Mbps (IEEE 802.3u), and 1000Mbps
(IEEE 802.3ab)
PoE+ (IEEE 802.3at)
Flow control (IEEE 802.3x)
VLAN tagging (IEEE 802.1Q)
Auto-Negotiation for speed and duplex mode