Ruijie Networks Reyee RG-RAP1261 Installation and operating manual

Ruijie Reyee RG-RAP1261 Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: February 15, 2023
Copyright © 2023 Ruijie Networks

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Any reproduction, excerption, backup, modification, transmission, translation or commercial use of this document
or any portion of this document, in any form or by anymeans, without the prior written consent of Ruijie Networks
is prohibited.
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All other trademarks or registered trademarks mentioned in this document are owned by their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and terms. Some or all of
the products, services or features described in this document may not be within the scope of your purchase or
use. Unless otherwise agreed in the contract, Ruijie Networks does not make any express or implied statement
or guarantee for the content of this document.
Due to product version upgrades or other reasons, the content of this document will be updated from time to
time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

I
Preface
Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Official Website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. GUI Symbols
Interface
symbol
Description
Example
Boldface
1. Button names
2. Window names, tab name, field name and
menu items
3. Link
1. Click OK.
2. Select Config Wizard.
3. Click the Download File link.
>
Multi-level menus items
Select System >Time.
2. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in
data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function
failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.

II
Specification
An alert that contains a description of product or version support.
3. Note
This manual provides the device installation steps, hardware troubleshooting, module technical specifications,
and specifications and usage guidelines for cables and connectors. It is intended for the users who have some
experience in installing and maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

i
Contents
Preface.................................................................................................................................................. I
1 Product Overview.............................................................................................................................. 1
1.1 About the RG-RAP1261 Access Point ......................................................................................1
1.2 Package Contents......................................................................................................................1
1.3 Hardware Features....................................................................................................................2
Front Panel.....................................................................................................................2
Rear Panel.....................................................................................................................3
1.4 Technical Specifications............................................................................................................3
1.5 Power Specifications .................................................................................................................5
1.6 Cooling Solution.........................................................................................................................5
2 Preparing for Installation................................................................................................................... 6
2.1 Safety Precautions.....................................................................................................................6
2.2 Installation Environment Requirements.....................................................................................6
Temperature/Humidity Requirements............................................................................6
Cleanliness Requirement...............................................................................................6
Electrostatic Discharge Requirements ..........................................................................7
Installation Site Requirements.......................................................................................7
Anti-interference Requirements.....................................................................................7
2.3 Tools ..........................................................................................................................................8
3 Installing theAccess Point ................................................................................................................ 9
3.1 Before You Begin.......................................................................................................................9
3.2 Precautions................................................................................................................................9
3.3 Installing the Access Point.........................................................................................................9

ii
3.4 Bundling Cables.......................................................................................................................11
Precautions..................................................................................................................11
Steps............................................................................................................................11
3.5 Checklist After Installation .......................................................................................................11
4 Verifying Operating Status.............................................................................................................. 12
4.1 Setting up Configuration Environment.....................................................................................12
4.2 Powering on the Access Point.................................................................................................12
Checklist Before Power-on..........................................................................................12
ChecklistAfter Power-on .............................................................................................12
4.3 Troubleshooting a Power Fault................................................................................................12
5 Monitoring and Maintenance........................................................................................................... 13
5.1 Monitoring................................................................................................................................13
5.2 Hardware Maintenance............................................................................................................13
6 Common Troubleshooting............................................................................................................... 14
6.1 General Troubleshooting Flowchart ........................................................................................14
6.2 Common Faults........................................................................................................................14
7 Appendix.......................................................................................................................................... 15
7.1 Connectors and Media.............................................................................................................15

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
1.1 About the RG-RAP1261 Access Point
The RG-RAP1261 is a dual-radio Wi-Fi 6 wall plate access point designed for small- or medium-sized indoor
scenarios covering hotels, apartments, villas, residential buildings, and small business offices. It can be powered
by IEEE 802.3af/at PoE power supply. Compliant with the IEEE 802.11a/b/g/n/ac/ax standards, the access point
can work in both 2.4 GHz and 5 GHz frequency bands and supports dual-stream MU-MIMO. The access point
delivers a combined data rate of 2.976 Gbps, with up to 574 Mbps in the 2.4 GHz band and 2402 Mbps in the 5
GHz band. The access point provides one WAN port and one 1GE LAN port that can be connected to a terminal
through an Ethernet cable. This satisfies requirements of wired and wireless network deployment in indoor areas.
1.2 Package Contents
Package Contents
Item
Quantity
RG-RAP1261 Access Point
1
Cover (preinstalled on the access point)
1
M4 x 20 mm Philips Screw
2
User Manual
1
Warranty Card
1
Note
The package contents generally contain the above items. The actual delivery is subject to the order contract.
Please check your goods carefully against the order contract. If you have any questions, please contact the
distributor.

Hardware Installation and Reference Guide Product Overview
2
1.3 Hardware Features
Front Panel
Figure 1-1 Front View of a RG-RAP1261 Access Point
LED
Status
Description
Off
The access point is not receiving power.
Fast flashing (at 8 Hz)
The access point is starting up.
Solid on
The access point functions properly.
Slow flashing (at 0.5 Hz)
The network is unreachable.
Flashing twice in succession
The access point is being upgraded. Do not power off the access point.
Ports and Reset Hole
Ports and Reset Hole
Description
Reset Hole
Stick the pin to the Reset hole: Restart the access point.
Press and hold the pin to the Reset hole for more than 5 seconds:
Restore the access point to factory settings.
LAN Port
One 10/100/1000Base-T Ethernet port with auto-negotiation for wired
connection

Hardware Installation and Reference Guide Product Overview
3
Rear Panel
Figure 1-2 Rear Panel of a RG-RAP1261 Access Point
Port
Port
Description
WAN/PoE Port
One 10/100/1000Base-T Ethernet port with auto-negotiation, providing data
and power transmission through an Ethernet cable
1.4 Technical Specifications
Technical Specifications
Radio Design
Dual-radio, two spatial streams
Standard &
Protocol
IEEE 802.11ax, IEEE 802.11ac wave2/wave1 and IEEE 802.11a/b/g/n
Operating
Frequencies
802.11b/g/n/ax: 2.4 GHz to 2.4835 GHz
802.11a/n/ac/ax: 5.150 GHz to 5.350 GHz, 5.470 GHz to 5.725 GHz, 5.725 GHz to
5.850 GHz
Antenna
Built-in omnidirectional antennas (2.4 GHz: 1.6 dBi; 5 GHz: 4.13 dBi)
Note
The peak gain mentioned above refers to the gain of a single antenna.
Spatial Streams
2.4 GHz: two spatial streams, 2x2 MU-MIMO
5 GHz: two spatial streams, 2x2 MU-MIMO

Hardware Installation and Reference Guide Product Overview
4
Max. Data Rate
2.4 GHz: 574 Mbps
5 GHz: 2402 Mbps
Combined: 2.976 Gbps
Modulation
OFDM: BPSK@6/9 Mbps, QPSK@12/18 Mbps, 16QAM@24 Mbps, and
64QAM@48/54 Mbps
DSSS: DBPSK@1 Mbps, DQPSK@2 Mbps, and [email protected]/11 Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM, and 1024QAM
OFDMA
Receiver
Sensitivity
11b: –91 dBm (1 Mbps), –90 dBm (5.5 Mbps), –87 dBm (11 Mbps)
11a/g: –89 dBm (6 Mbps), –82 dBm (24 Mbps), –78 dBm (36 Mbps), –72 dBm ( 54
Mbps)
11n: –85 dBm (MCS0), –67 dBm (MCS7), –62 dBm (MCS8)
11ac: 20 MHz: –85 dBm (MCS0), –62 dBm (MCS8)
11ac: 40 MHz: –82 dBm (MCS0), –59 dBm (MCS8)
11ac: 80 MHz: –79 dBm (MCS0), –53 dBm (MCS9)
11ac: 160 MHz: –76 dBm (MCS0), –50 dBm (MCS9)
11ax: 20 MHz: –85 dBm (MCS0), –62 dBm (MCS8), –58 dBm (MCS11)
11ax: 40 MHz: –82 dBm (MCS0), –59 dBm (MCS8), –54 dBm (MCS11)
11ax: 80 MHz: –79 dBm (MCS0), –53 dBm (MCS9), –52 dBm (MCS11)
11ax: 160 MHz: –76 dBm (MCS0), –49 dBm (MCS11)
Max. Transmit
Power
2.4 GHz ≤20 dBm
5 GHz ≤30 dBm
Note
The transmitted power may vary based on local laws and regulations.
Power
Adjustment
Configurable in increments of 1 dBm
Dimensions
(W x D x H)
86 mm x 86 mm x 42.4 mm (3.39 in. x 3.39 in. x 1.67 in.)
Weight
0.16 kg (0.35 lbs.)
Service Port
Front panel: One 10/100/1000Base-T Ethernet downlink port
Rear Panel: One 10/100/1000Base-T Ethernet uplink port, supporting PoE input
Management
Port
N/A
Status LED
One system status LED

Hardware Installation and Reference Guide Product Overview
5
Power Supply
Standard PoE power supply, IEEE 802.3af/at-compliant
Max. Power
Consumption
10.2 W
Bluetooth 5.0
Not supported
Environment
Operating temperature: 0°C to 40°C (32°F to 104°F)
Storage temperature: –40°C to +70°C (–40°F to +158°F)
Operating humidity: 5% to 95% RH (non-condensing)
Storage humidity: 5% to 95% RH (non-condensing)
Installation
Method
In-wall mounting (installed in an 86-mm junction box)
Certification
CE
MTBF
> 400,000 hours
1.5 Power Specifications
The access point supports IEEE 802.3af/at PoE power supply. In the case of PoE power supply, the power
sourcing equipment (PSE) must be at least 802.3af-capable to ensure normal operation of the access point.
1.6 Cooling Solution
The access point adopts a fanless design. Install the access point in an 86-mm junction box correctly for proper
ventilation.

Hardware Installation and Reference Guide Preparing for Installation
6
2 Preparing for Installation
2.1 Safety Precautions
The access point acts as a key transfer station in network connectivity to ensure normal operation of the subnet.
When installing and using the access point, pay attention to the following precautions:
Do not place the access point in a damp or wet location. Do not let any liquid enter the access point.
Keep the access point away from heat sources.
Wear an anti-static wrist strap during the installation and maintenance.
Do not wear loose clothes, ornaments, or any other things that may be hooked by the access point during
the installation and maintenance.
Do not place the access point in walking area.
You are advised to use UPS power supply to avoid power-off and power interference.
2.2 Installation Environment Requirements
The wall plate access point must be installed and used indoors. For normal operation and prolonged service life
of the access point, the installation site must meet the following requirements.
Temperature/Humidity Requirements
To ensure the normal operation and prolonged service life of the access point, maintain an appropriate
temperature and humidity. Working in an environment with too high or too low temperature and humidity for a
long period may damage the access point.
In an environment with high relative humidity, the insulating material may have poor insulation or even leak
electricity. Sometimes it is also prone to changes in the mechanical properties and causes rusting of metal
parts.
In an environment with low relative humidity, static electricity is prone to occur and damage the internal
circuits of the access point.
A high temperature can accelerate the aging process of insulation materials, greatly reducing the reliability
of the access point and severely affecting its service life.
Working Environment Requirements
Operating Temperature
Operating Humidity
0°C to 40°C (32°F to 104°F)
5% to 95% RH (non-condensing)
Cleanliness Requirement
Dust poses a serious threat to device operation. Dust on the surface of the device can be absorbed onto metal
contact points by static electricity, causing poor contact. Electrostatic absorption of dust occurs more easily when

Hardware Installation and Reference Guide Preparing for Installation
7
the relative humidity is low, and might shorten the equipment service life and cause communication failures. The
following table shows the maximum concentration and diameter of dust allowed in the equipment room.
Maximum Diameter (μm)
0.5
1
3
5
Maximum Concentration
(Particles/m3)
1.4 × 107
7 × 105
2.4 × 105
1.3 × 105
The amount of salt, acids and sulfides in the air are also strictly limited for the equipment room. These
substances can accelerate metal corrosion and aging of some parts. The following table describes the limits of
some hazardous gases such as sulfur dioxide, hydrogen sulfide, nitrogen dioxide, ammonia gas and chlorine
gasin the equipment room.
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2)
0.2
1.5
Hydrogen sulfide (H2S)
0.006
0.03
Nitrogen dioxide (NO2)
0.04
0.15
Ammonia gas (NH3)
0.05
0.15
Chlorine gas (CI2)
0.01
0.3
Electrostatic Discharge Requirements
The wall plate access point has been designed to prevent damage from static electricity, but too much static
electricity can still cause some damage to the circuit board. The static electricity on the communication network
connected to the device mainly comes from:
High-voltage power cables, lightning, and other electric fields in outdoor environments.
Flooring and equipment structure in indoor environments.
To prevent damage from static electricity, pay attention to the following:
Keep the indoor installation environment clean and free of dust.
Maintain appropriate humidity conditions.
Installation Site Requirements
The access point is installed in a wall. Pay attention to the following:
Keep the wall surface smooth and clean.
Ensure that the Ethernet cable works normally.
Anti-interference Requirements
Keep the access point as far away from the lightning prevention equipment and grounding equipment of the
power device as possible.
Keep the access point far away from radio stations, radar stations, high-frequency high-current devices, and

Hardware Installation and Reference Guide Preparing for Installation
8
microwave ovens.
2.3 Tools
Tools
Common
Tools
Phillips screwdriver, power cables, Ethernet cables, cage nuts, diagonal plier, and binding
straps
Special Tools
Anti-static wrist strip, wire stripper, crimping plier, and wire cutter
Meters
Multimeter and bit error rate tester (BERT)
Note
The RG-RAP1261 is delivered without a tool kit. The tool kit is customer-supplied.

Hardware Installation and Reference Guide Installing the Access Point
9
3 Installing the Access Point
Caution
Before installing the access point, make sure you have carefully read the requirements in Chapter 2.
3.1 Before You Begin
Carefully plan and arrange the installation position, networking mode, power supply, and cabling before
installation. Confirm the following requirements before installation:
The installation site meets the temperature and humidity requirements of the access point.
The power supply and required current are available in the installation site.
The selected power supply meet the system power requirements.
The installation site meets the cabling requirements of the access point.
The installation site meets the site requirements of the access point.
The customized access point meets the client-specific requirements.
3.2 Precautions
To ensure normal operation and prolonged service life of the access point, observe the following precautions:
Do not power on the access point during installation.
Install the access point in a well-ventilated location.
Do not expose the access point to high temperature.
Keep the access point away from high voltage cables.
Install the access point indoors.
Do not expose the access point to thunderstorm or strong electric field.
Keep the access point clean and dust-free.
Cut off the power switch before cleaning the access point.
Do not wipe the access point with a damp cloth.
Do not clean the access point with liquid.
Do not open the enclosure when the access point is working.
Secure the access point properly.
3.3 Installing the Access Point
(1) Remove the panel of the 86-mm junction box from the wall.
Figure 3-1 Removing the Panel of the 86-mm Junction Box

Hardware Installation and Reference Guide Installing the Access Point
10
(2) Connect an Ethernet cable to the WAN/PoE port on the rear of the access point.
Figure 3-2 Connecting an Ethernet Cable to the WAN/PoE Port
(3) Remove the cover from the access point. Install the access point in the 86-mm junction box, and secure the
access point properly using the provided screws.
Figure 3-3 Installing the Access Point in the 86-mm Junction Box
(4) Install the cover on the access point.

Hardware Installation and Reference Guide Installing the Access Point
11
Figure 3-4 Installing the Cover on the Access Point
3.4 Bundling Cables
Precautions
The cables should be bound in a visually pleasing way.
When you bundle twisted pairs, make sure that the cables at the connectors have natural bends or bends of
large radius.
Do not over-tighten cable bundle as it may reduce the cable life and performance.
Steps
(1) Bind the drooping part of the cables and place the bundle as near the ports as possible.
(2) Route the cables under the access point and run in straight line.
3.5 Checklist After Installation
Verify that the access point is secured properly.
Verify that the UTP/STP cable matches with the port type.
Verify that cables are properly bundled.
Verify that the PSE is at least 802.3af-capable.

Hardware Installation and Reference Guide Verifying Operating Status
12
4 Verifying Operating Status
4.1 Setting up Configuration Environment
If the access point adopts PoE power supply, verify that the power cable is properly connected and compliant
with safety requirements.
4.2 Powering on the Access Point
Checklist Before Power-on
Verify that the PSE connected to the WAN/PoE port of the access point is at least 802.3af-capable.
Checklist After Power-on
Verify the LED status.
Verify that mobile phones or other terminals can discover the SSID after the access point is powered on. If
multiple devices exist on the network, use SSID @Ruijie-mXXXX. If only one device exists on the network,
use SSID @Ruijie-sXXXX.
4.3 Troubleshooting a Power Fault
Monitor the status of the access point and check whether a power fault occurs by observing the LED on the front
panel. See Table 1-2 LED for details. If a power fault occurs, check the following items:
Verify that the power supply is normal.
Verify that the Ethernet cable is connected properly.
Note
If the power supply is normal and the Ethernet cable is connected properly, but the access point still
cannot be powered on, please contact the distributor or the technical support personnel.

Hardware Installation and Reference Guide Monitoring and Maintenance
13
5 Monitoring and Maintenance
5.1 Monitoring
When RG-RAP1261 is operating, you can monitor its status by observing the LED.
5.2 Hardware Maintenance
If the hardware is faulty, please contact Ruijie technical support for help.

Hardware Installation and Reference Guide Common Troubleshooting
14
6 Common Troubleshooting
6.1 General Troubleshooting Flowchart
Start
Check whether the AP is installed
properly.
Check whether the power supply is
properly connected.
Check whether the LED is normal.
Check whether cables are properly
connected to ports.
Contact Ruijie Networks technical
support team to check whether
hardware faults exist.
Finish
6.2 Common Faults
The status LED is still off after the access point is powered on.
Verify that the PSE connected to the WAN/PoE port of the access point is at least 802.3af-capable. Check
whether the Ethernet cable is connected properly and works normally.
The Ethernet port does not work after the Ethernet cable is plugged in.
Check whether the PSE connected to the WAN/PoE port of the access point is operating normally. Then
verify that the Ethernet cable is capable of providing the required data rate and is properly connected.
The client cannot find the access point.
○Verify that the access point is properly powered.
○Verify that the Ethernet port is correctly connected.
○Verify that the access point is correctly configured.
○Move the client closer to the access point.