Tentsile Duo User manual

It is important that all users read and understand the materials in
this manual before any installation and use of the product.
NO MORE THAN 3 MONTHS CONTINUOUS USE AT ANY ONE TIME
DO NOT LEAVE OUTSIDE UNATTENDED FOR MORE THAN A WEEK.
Duo
OWNERS MANUAL

CONGRATULATIONS
YOU ARE NOW THE PROUD OWNER OF A
03: Introduction03: Introduction
04: Terms of Use04: Terms of Use
05: Specications05: Specications
06: Warnings & Disclaimers06: Warnings & Disclaimers
07-08: Layout & Alignment07-08: Layout & Alignment
09-22: Set up instructions09-22: Set up instructions
23: Floor calibration23: Floor calibration
24: Ratchet usage24: Ratchet usage
25: Policies25: Policies
26: The small print26: The small print
IT IS IMPORTANT THAT ALL USERS READ AND UNDERSTAND THE MATERIALS
IN THIS MANUAL BEFORE ANY INSTALLATION AND USE OF THE PRODUCT.
Tentsile Duo
01 02
W A R N I N GW A R N I N G
TENTSILE IS NOT A TOYTENTSILE IS NOT A TOY
RISK OF SERIOUS INJURYRISK OF SERIOUS INJURY
A VISUAL AND TACTILE INSPECTION OF YOUR TENTSILE’S FLOOR,
STRAPS AND RATCHETS SHOULD BE MADE BEFORE EACH USE.
FOR SAFETY REASONS, STRAPS AND RATCHETS SHOULD BE
REPLACED EVERY 2 YEARS.
NO MORE THAN 3 MONTHS CONTINUOUS USE AT ANY ONE TIME
DO NOT LEAVE OUTSIDE UNATTENDED FOR MORE THAN A WEEK.
THE HAMMOCK IS RATED FOR 2,500 (FABRIC)/1500 (MESH) HOURS OF UV EXPOSURE.
CHECK THE HEALTH AND STRENGTH OF THE TREES
CHOSEN TO BE ANCHOR POINTS BEFORE USE.
Recommended set up height 1.2m / 4 feet
MAX LOAD 400kg / 880lbs.
DO NOT EXCEED MAXIMUM WEIGHT LOAD CAPACITY.

Introduction Terms of Use
03 04
The Duo provides a unique opportunity for you and your friends to experience
the great outdoors with a whole new level of freedom and comfort.
Tentsile invented Tree Tents as treehouses you can take anywhere; combining
the versatility of a hammock with the comfort and security of a tent.
The Duo comprises of a double hammock, suspended in tension above the
ground for 2 people.
The unique design creates a comfortable base camp, irrespective of ground
conditions, as well as providing increased protection from, snakes and other
predators – if you venture somewhere more exotic.
This product was created because Tentsile loves trees and believes that if we’re
all hanging out in trees, they can’t cut them down!
20 trees are planted for every Tentsile Tree Tent sold.
PLAY, CAMP, EXPLORE...
Tentsile Tree Tent should be set up only as
outlined in this manual.
NEVER jump into, onto or use it as a trampoline
or swing. It is not intended to be used for rock
climbing, cliff faces, overhangs or above or next
to large drops.
DO NOT attempt to use this product for anything
another than its intended purpose, and always
observe height and weight limits.
DO NOT use walls, fences, street furniture, roof
racks, movable platforms, posts or trees less than
25cm/10inches in diameter as anchor points, as
they may not be strong enough.
DO NOT use tensioning components other than
those supplied with this product.
DO NOT set up higher than 1.2metres / 4 feet from
the ground or above hard, sharp or pointy objects.
Tactile and visual checks should be made to
ALL tent components and ALL anchor points
before each use.
Replace any damaged elements if any are found.
Keep away from re and sharp objects.
DO NOT use after the consumption of any
intoxicating substances.
Children must be supervised by an adult at all times.
DO NOT attach to trees or branches that show
signs of structural weakness.
DO NOT adjust/open ratchets whilst tent
is occupied.
DO NOT use during lightning storms or high winds.
DO NOT use in areas of unstable ground.
Tentsile Tree Tents do not offer protection from
all animals.

Specications Warnings & Disclaimers
Size:
2.56 x 4 x 4m / 8.4 x 13.5 x 13.5ft
Floor area:
5sqm / 52sqf
Bag Size:
56 x 25 x 25cm / 22 x 10 x
10”
Ratchet & straps:
3 x 25mm straps - 1.5 tonne
minimum breaking strength.
1 x 25mm Ratchet.
Floor:
400D polyester-nylon
composite, reinforced with
15 metres of 25mm webbing
Tent weight:
7kg / 15.4lbs
Maximum capacity:
2 adults.
Maximum height:
1.2m / 4ft
DO NOT EXCEED MAXIMUM LOAD 400kg / 880lbs
05 06
Installation and use of the Tentsile Tree Tent may
involve heights, can be dangerous and may lead
to injury and/or death.
The installation must never be executed by
minors, and extreme care and caution must be
taken when executed by adults.
Do not use any other components, parts, tools or
materials other than those included in the Tentsile
Tree Tent package, recommended in this manual
or in other Tentsile literature.
A hanging and/or suspension system is only as
strong as its weakest link and all instructions and
guidelines must be followed.
The Tentsile Tree Tent must only be used in
the manner described in this manual. When
assembled and installed, the Tentsile Tree Tent
places signicant force on the anchor points;
great care must be exercised when using it to
decrease the risk of injury and/or death.
Overloading the Tentsile Tree Tent with more
than 400kg (880lbs) increases the forces and
may cause anchor, Tree Tent and/or any parts
to fail, resulting in injury and/or death.
The manufacturer and resellers of the Tentsile
Tree Tent explicitly disclaim any and all
responsibility and liability for any death,
paralysis, injury, and/or damage to any
person or property that may occur that arises
out of or is in any way related to the use of
this product.
Using any equipment that is suspended above
ground can be a dangerous activity that may
result in serious injury and/or death even
when used properly. Use at your own risk and
always use common sense.

Positioning the DuoPositioning the Duo
Tentsile Tree Tents need 3 secure and strong anchor points to suspendTentsile Tree Tents need 3 secure and strong anchor points to suspend
from. The distances are marked below. Once the location is found, lay from. The distances are marked below. Once the location is found, lay
out the T-Mini on the ground with the corners facing your selected trees.out the T-Mini on the ground with the corners facing your selected trees.
Protective tree wraps are provided should you wish to use them.Protective tree wraps are provided should you wish to use them.
Duo FloorDuo Floor
x3 Ratchetsx3 Ratchets
x3 Strapsx3 Straps
DuoDuo
Minimum setup distances:Minimum setup distances:
4 x 4 x 3m / 10 x 10 x 13ft4 x 4 x 3m / 10 x 10 x 13ft
Maximum setup distances:
9 x 9 x 10m / 29 x 29 x 32ft
Anchor point shouldAnchor point should
be less than 90 degreesbe less than 90 degrees
from each other.from each other.
TreeTree
TreeTree
Tree
TreeTree TreeTree
TreeTree
07 08
Strap Alignment TagStrap Alignment Tag
Use the strap alignment tag on the side of theUse the strap alignment tag on the side of the
Duo. Look along the tag and ensure it and theDuo. Look along the tag and ensure it and the
strap are inline with the tree. There is a tolerancestrap are inline with the tree. There is a tolerance
of up to 5-7 degrees, but if Sight Line Tags are of up to 5-7 degrees, but if Sight Line Tags are
ignored – you are likely to break your unit.ignored – you are likely to break your unit.

09 10
1, Wrap a tree protector wrap
around each of your chosen trees. 2, Secure the protector in place
with the velcro fastening
3, Wrap a strap around
each protector, feeding
the tail through the loop
and pull tight.
Tree Straps
With a location found,
start by wrapping the
tree straps around your
selected trees.

Rear/TailRear/Tail
FrontFront
11 12
Lay Out The DuoLay Out The Duo
Take the Duo and lay it out on the groundTake the Duo and lay it out on the ground
in the desired location between youtin the desired location between yout
selected trees. Ensure it is the correct wayselected trees. Ensure it is the correct way
up with the elastic crossed straps facing up.up with the elastic crossed straps facing up.
4, Lay the Duo on the4, Lay the Duo on the
ground inbetweenground inbetween
your selected treesyour selected trees
with the straps.with the straps.
DuoDuo

6, Feed the loop end through 6, Feed the loop end through
the D-ring to half way.the D-ring to half way.
7, Now feed the ratchet 7, Now feed the ratchet
through the loop ofthrough the loop of
the strap.the strap.
8, Pull it tight securing8, Pull it tight securing
it to the D-ring.it to the D-ring.
9, Pull it towards the strap 9, Pull it towards the strap
attached to the tree thatattached to the tree that
will attach to the ratchet.will attach to the ratchet.
5, Begin by ensuring the 5, Begin by ensuring the
strap is not twisted.strap is not twisted.
Attaching The RatchetAttaching The Ratchet
The selected front corner for the ratchet strapThe selected front corner for the ratchet strap
can now be attached. This strap will controlcan now be attached. This strap will control
the amount of tension.the amount of tension.
You will need to loosen and readjust theYou will need to loosen and readjust the
lengths of each strap until the tent is alignedlengths of each strap until the tent is aligned
for equal tension.for equal tension.
Front:Front:
Attach ratchet to chosen cornerAttach ratchet to chosen corner
Rear/Tail:Rear/Tail:
Do NOT attach theDo NOT attach the
ratchet to the tail endratchet to the tail end
13 14
DuoDuo

14, Give a strong pull before 14, Give a strong pull before
cranking the ratchet.cranking the ratchet.
13, Take up the slack and pull 13, Take up the slack and pull
towards the tree strap nowtowards the tree strap now
to create tension.to create tension.
11, Feed the tree strap end 11, Feed the tree strap end
through the slot in ratchet.through the slot in ratchet.
10, Ensuring there’s enough 10, Ensuring there’s enough
length, bring the ratchet length, bring the ratchet
strap and tree strap together.strap and tree strap together.
12, Feed it in and pull it 12, Feed it in and pull it
through making sure itthrough making sure it
does not twist.does not twist.
Fitting Strap To The Ratchet
With the ratchet strap attached to theWith the ratchet strap attached to the
D-ring, it can now be connected to the tree D-ring, it can now be connected to the tree
strap length. Once attached, check the strap length. Once attached, check the
overall position of the Duo and that it isoverall position of the Duo and that it is
correctly aligned.correctly aligned.
Rear/TailRear/Tail
DuoDuo
Front:Front:
Attach ratchet to chosen cornerAttach ratchet to chosen corner
15 16

Push down soPush down so
it latches at.it latches at.
19, Once achieved, move the 19, Once achieved, move the
handle to the closedhandle to the closed
position and lock.position and lock.
18, Do this until the handle 18, Do this until the handle
has strong resistance.has strong resistance.
16, This will release the handle 16, This will release the handle
and allow it to be cranked.and allow it to be cranked.
15, Release ratchet lock by 15, Release ratchet lock by
pinching the inner latchpinching the inner latch
LOCKING RATCHET
17 18
Tightening The RatchetTightening The Ratchet
Cranking the ratchet will give the tensionCranking the ratchet will give the tension
needed and allows for easy adjustment.needed and allows for easy adjustment.
Ensure the ratchet is correctly in the lockedEnsure the ratchet is correctly in the locked
position before Duo.position before Duo.
Attention - Ratchet Locking
Crank the ratchet handle back & forth
7- 9 times to increase tension to straps.
UNLOCKED LOCKED Lift the innerLift the inner
latch handlelatch handle
to disengageto disengage
locking platelocking plate
17, Pull the handle back17, Pull the handle back
and begin crankingand begin cranking
it back and forth.it back and forth.

10, Roll up the loost strap ends, 10, Roll up the loost strap ends,
pushing a length of slackpushing a length of slack
through the centre of the rollthrough the centre of the roll
and over the top to secure.and over the top to secure.
Fitting Strap To The Ratchet
With the ratchet strap attached to theWith the ratchet strap attached to the
D-ring, it can now be connected to the tree D-ring, it can now be connected to the tree
strap length. Once attached, check the strap length. Once attached, check the
overall position of the Duo and that it isoverall position of the Duo and that it is
correctly aligned.correctly aligned.
Rear/TailRear/Tail
DuoDuo
FrontFront
19
12, This will look tidier and 12, This will look tidier and
help to keep the straphelp to keep the strap
from getting dirty, frayed from getting dirty, frayed
or tattered.or tattered.
20

20, With the ratchets now 20, With the ratchets now
under tension, simple under tension, simple
ensure the tree strapsensure the tree straps
are aligned with theare aligned with the
trees and Duo.trees and Duo.
Now double check allNow double check all
the ratchets are lockedthe ratchets are locked
before using. Enjoy.before using. Enjoy.
Aligning the DuoAligning the Duo
With the Duo now raised you must ensure itWith the Duo now raised you must ensure it
is correctly aligned with the anchor points.is correctly aligned with the anchor points.
The strap, tent corner, and sight-line tags The strap, tent corner, and sight-line tags
should all align.should all align.
21 22
DuoDuo

Floor Strap
Calibration
How to use the Ratchet
23 24
UNLOCKED LOCKED
Crank the ratchet handle back & forth 7- 9 times to
increase tension to straps.
Tentsile Trees Tents come pre-calibrated, but stretch
over time, so you will need to tighten the underoor
strap, using the buckle every so often. Here is how.
When the Duo is up, the centre (underoor) strap
should provide a clear delineation between both
hammock berths. To increase this tension (and
therefore separation between the two hammocks)
just tighten or loosen the adjuster buckle strap on
the underside.
This re-tensioning will need to take place every so
often as the materials stretch into full size over time.
If you are using the Duo alone, you can slack off this
strap completely and have the whole oor as a large
single hammock berth to yourself.
1) Take tail end of the long strap around your trees
and thread through the loop and away from tree,
towards your Tentsile Tree Tent.
2) Thread loop of the ratchet through the D-Ring at
each corner of your Tentsile Tree Tent and take the
buckle through the loop.
3) Take long strap tail and thread it through the ratchet
buckle spindle, pulling through all excess orange
strap. Crank ratchet until the orange strap has gone
around the spindle at least 1.5 full revolutions to
underlock it. This will prevent any slippage before
moving to the next corner.
4) Repeat step 3 at each corner, trying as much as
possible to keep the corners pointing towards their
respective anchor points.
5) Revisit all corners and adjust as necessary.
Use line of sight down each strap to centralise
your Tentsile Tree Tent between your chosen
anchor points. You have about a 7º degree
margin of tolerance in each direction.
6) Tighten ratchets as much as you can.
ENSURE RATCHETS ARE IN LOCKED POSITION
BEFORE ENTERING THE TENTSILE TREE TENT.
7) Roll and tidy up strap ends to avoid any
possible trip hazzards.

25 26
Policies The small print
Maintenance
Visual and Tactile inspection of all components for structural
damage before every use and dry out Tentsile Tree Tent
thoroughly before packing away. Tentsile Tree Tent should be
stored safely in a dry environment.
Returns
If a customer wishes to return a Tentsile product within 30 days,
they need to pack the unit clean and dry, with all components
included. Retailer can choose to resell this item or send it back to
Tentsile for a credit note.
A restocking fee will be applied (charged to customer) if the tent
is wet, dirty or missing parts. Return shipping will be at customer’s
expense.
Weather
The Tentsile Tree Tent is not intended to be used in severe
weather. If there is weather that creates dangerous conditions,
such as storms, heavy rain, high winds, and/or lightning, do
not use or remain in the Tentsile Tree Tent in or during those
conditions. It is recommended that the Tentsile Tree Tent is taken
down and stored to avoid remaining inside and being subject to
such conditions. Leaving the Tentsile Tree Tent out and installed
in bad weather can lead to potential destruction and/or damage
to it (not covered by warranty). If the Tentsile Tree Tent is subject
to such conditions, it and its anchor/hanging system should be
inspected in detail prior to any future use. Be sure to thoroughly
dry the Tentsile Tree Tent before storing.
Customer Service Charter
Quality rst – We will manufacture, sell and distribute the best
possible quality Tentsuile Tree Tents in the World.
Customer focus – We will provide prompt, courteous and
efcient service, with honesty and integrity and expert, clear, and
timely information to customers and colleagues.
Tentsile Promise - We will strive for a ‘get it right rst time, every
time’ in all our dealings in manufacturing, distribution, sales, and
service.
This policy does not cover damage incurred by environmental
conditions, weather conditions, or apocalyptic events.
Contact us
[email protected]
*use as intended and outlined herein and no more than 3 months
continuous use.
The Tentsile Tree Tent is designed for play, relaxation, and
camping/sleeping. Never jump into, onto or use it as a
trampoline or swing. It is not intended to be used for rock
climbing, cliff faces, overhangs or above or next to large
drops. Do not attach or secure the Tentsile Tree Tent to a
movable platform or anchor; it is not intended to be used
for such recreation or activities. Do not attempt to use this
product for anything other than its intended purpose, and
always observe height and weight limits.
Warranties
Manufacturing Warranty
Tentsile will accept and replace any product with a
manufacturing warranty straight out of the box.
These units should be marked as defective and
[email protected] should be contacted, so that
we can pick up these items and replace them.
Claims of Defects under 1 Year Warranty
Any damage, breakage or defect found after customer use
needs to be assessed on a case-by-case basis. Tentsile will
accept any fault considered
to be manufacturer’s defect if the product is used within Terms
of Use, as set out in Owner’s Manual.
Tentsile will not accept any damage, breakage or defect
caused by customer outside these Terms of Use. This would
include setting up product
outside guided Owner’s Manual instructions, recklessness,
carelessness, misuse product or misunderstanding of product
set up instructions provided.
Photos of damage should be sent to [email protected] for
assessment. Our team will assess if the damage is covered by
warranty, of customer error.
In cases of warranty, Tentsile will ask to be put directly in
touch with customer and we will pick up the unit and replace
it directly with them.
In cases of customer damage, the retailer can pass customer
directly over to talk to our team. Tentsile will then organise for
customers to send their unit in for repair.
Please note:
All Tentsile products are fabric structures which will degrade
over time due to wear and tear. This includes environmental
conditions such as user care, storage conditions, packing
conditions and UV exposure.
Tentsile products comes with care instructions including; not to
be left unattended for more than 1 week. Do not leave set up
for more than 3 months at a time ( product needs to be taken
down and inspected every 3 months for damage and wear
and tear to components), Products have differing levels of UV
protection. Duo; Fabric – 2,500UV hours, Mesh - 1500UV
hours. Tentsile will not be held liable for environmental
damage caused by high winds, falling branches, damage
made by animals or any other environmental factors.

All rights reserved Tentsile Ltd
Patent Approved
www.tentsile.com