THOMSON SpeedTouch 500Series Safety guide

SpeedTouch™
500Series
Multi-User ADSL Gateways
Setup and User’s Guide
500
SERIES

E-SIT-CTC-20030306-0003 v2.0
SpeedTouch™
500Series
Setup and User’s Guide
Release R4.2

E-SIT-CTC-20030306-0003 v2.0
Status Released
Change Note PeckelbeenS
Short Title Setup and User's Guide ST500Series R4.2 (en)
Copyright © 2003 THOMSON. All rights reserved. Passing on, and copying of this document, use and
communication of its contents is not permitted without written authorization from
THOMSON. The content of this document is furnished for informational use only, may be
subject to change without notice, and should not be construed as a commitment by
THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies
that may appear in this document.

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Contents
1 SpeedTouch™ Installation ............................................ 3
1.1 Getting Acquainted with the SpeedTouch™.................................................... 4
1.2 Setting up the SpeedTouch™............................................................................. 8
1.2.1 Local Ethernet Connection Setup...............................................................................................10
1.2.2 SpeedTouch™ USB Connection Setup for Microsoft Windows Operating Systems....11
1.2.3. SpeedTouch™ USB Connection Setup for Mac Operating Systems .................................14
1.3 SpeedTouch™ Configuration Setup................................................................ 19
1.3.1 Configuration Setup for Microsoft Windows Operating Systems ......................................20
1.3.2 Configuration Setup for other Operating Systems.................................................................26
1.4 Dr SpeedTouch™ Installation .......................................................................... 29
2 SpeedTouch™ Internet Connectivity ........................ 33
2.1 Surfing the Internet........................................................................................... 34
2.2 Connect to the Internet via SpeedTouch™’s embedded PPP client........... 35
2.2.1 Internet Sessions via Windows XP’s UPnP ..............................................................................36
2.2.2 Internet Sessions via the SpeedTouch™ Web Pages (all OSs)............................................37
2.3 Connect to the Internet via a Host PPPoE Dial-in Client............................. 38
2.3.1 Using the Windows XP Dial-in Client....................................................................................... 39
2.3.2 Using the Mac OS X Dial-in Client............................................................................................. 41
3 SpeedTouch™ Web Interface..................................... 43
3.1 Basic Topics Menu Links ................................................................................... 47
3.2 Advanced Topics Menu Links ........................................................................... 50

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3.3 SpeedTouch™ NAPT Manager........................................................................ 63
4 SpeedTouch™ System Software Upgrade ................ 67
4.1 The SpeedTouch™ Upgrade Wizard .............................................................. 68
4.2 Manual System Software Management via BOOTP Server ......................... 72
5 Troubleshooting ........................................................... 73
5.1 General................................................................................................................ 74
5.2 SpeedTouch™ Default Configuration.............................................................. 77
5.3 Removing a SpeedTouch™ USB Driver Installation...................................... 78

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1 SpeedTouch™ Installation
Introduction Thank you for purchasing the SpeedTouch™500Series Multi-User ADSL Gateway!
With the SpeedTouch™500Series Multi-User Asymmetric Digital Subscriber Line (DSL)
Gateways, surfing the Internet will become a whole new experience.
In this Setup and User's
Guide
This User's Guide will assist you in getting acquainted with the SpeedTouch™500Series
Multi-User ADSL gateways and in getting connected quickly to the Internet.
Terminology Generally, the SpeedTouch™500Series will be referred to as SpeedTouch™ in this
Setup and User's Guide unless specifically indicated.
Safety instructions Prior to connecting the SpeedTouch™, read the SpeedTouch™ Quick Installation
Guide and Safety Instructions.
UPnP The SpeedTouch™500Series are Universal Plug and Play (UPnP) certified products. This
feature enables your computer to discover and control UPnP devices on the network.
Note For more information about how to install UPnP on your computer please
consult your operating system’s user’s guide.
Documentation and
software updates
The SpeedTouch™500Series products continue to evolve as extra and new functional-
ities are made available.
For more information on the latest technological innovations, software upgrades, and
documents, please visit the SpeedTouch™ web site at:
www.speedtouch.com

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1.1 Getting Acquainted with the SpeedTouch™
Introducing the
SpeedTouch™
Prior to proceeding, please make sure to read first the SpeedTouch™Quick Installation
Guide. It provides important package content and safety information.
Check whether all items are present in your package.
In the event of damaged or missing items, please contact your local product dealer for
further information.
The SpeedTouch™ Your SpeedTouch™is presented in a slim line box:
Power on, power off The power on/off button is located on the SpeedTouch™ front panel:
To turn on the SpeedTouch™: press the button once shortly.
To turn off the SpeedTouch™: press the button until all LEDs turn off.
Note As soon as the SpeedTouch™ is powered via its power inlet, the device
starts up. If not press the front panel power button once shortly.

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SpeedTouch™ LEDs A set of LEDs is provided to overview the SpeedTouch™ status:
The USB LED is available on SpeedTouch™ variants that offer USB connectivity.
LED functionality during
normal operation
The functionality of the LEDs during normal SpeedTouch™ operation is described in
the table below:
LED logo Description
Power/System LED
DSL/WAN LED
LAN LED
USB LED
Indicator Description
Name Color Status
Power/System Off Power off
Green On Power on, normal operation
DSL/WAN Off No DSL line
Amber Flashing DSL line synchronization pending
On DSL line synchronized
Green/
Amber
Toggling DSL line synchronized and
end-to-end connection pending
Green On DSL line synchronized and
end-to-end connection active
LAN Off No Ethernet link
Green On Ethernet link
USB Off No USB link
Green On USB link

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Alert condition LED
functionality
In addition to normal operation behavior, the Power/System LED may also indicate
following startup or error conditions:
(*) Power On Self Test (POST)
SpeedTouch™ back
panel layout
Depending on the variant you purchased, your SpeedTouch™ is equipped with:
•Asingle 10/100Base-T Ethernet port:
Indicator Description
Name Color Status
Power/System Off Power off
Amber Flashing Power on, BOOTP status
On Power on, POST(*) pending
Red On Power on, POST(*) failed
Green Flashing Power on, Back-to-Defaults status
A Power inlet
B 10/100Base-T Ethernet port
CDSLlineport
A B CC

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•Afour port 10/100Base-T Ethernet switch:
•A single 10/100Base-T Ethernet port and a USB port:
Ethernet port(s) LED
functionality
Each Ethernet port on the rear panel has one LED to indicate the connection integrity
(activity). Depending on the SpeedTouch™ variant you are using, a second LED may be
provided to indicate the 10/100Base-T selection:
A Power inlet
B 10/100Base-T Ethernet switch
CDSLlineport
A Power inlet C USB port
B 10/100Base-T Ethernet port D DSL line port
A B C
A B DC
Indicator Description
Name LED Status
A
(Optional)
10/100Base-T Off 10Base-T Ethernet connection.
On 100Base-T Ethernet connection.
BIntegrity
(Activity)
Off No connection on this port.
On Ethernet link up.
Flashing Data is flowing from/to this port.
BA

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1.2 Setting up the SpeedTouch™
SpeedTouch™ variants Two ADSL variants of the SpeedTouch™ exist:
•The ADSL/POTS variant connecting to an analog POTS(*) line
•The ADSL/ISDN variant connecting to a digital ISDN(**) line
Use only the SpeedTouch™ variant which is appropriate for the DSL service provided
to your premises. Check with your Service Provider to determine whether your Speed-
Touch™ is adapted to ADSL service requirements.
(*) Plain Old Telephone Service (POTS)
(**) Integrated Services Digital Network (ISDN)
ADSL service The appropriate DSL service must be available at your premises:
•ADSL service must be enabled on your telephone line.
•As both telephone and ADSL service are simultaneously available from the same
copper pair, you will need a central splitter or distributed filters for decoupling
ADSL and telephone signals.
Always contact your Service Provider when installing splitters/filters!
Public telephone lines carry voltages that can cause electric shock. Only install splitter/
filters yourself if these are qualified for that purpose. Other splitter/filters may only be
installed by qualified service personnel.
Connect the DSL line The DSL port on the SpeedTouch™ is marked .
Use the DSL cable provided to wire the SpeedTouch™ DSL port to your telephone wall
outlet or distributed filter.
Connect the power
supply
Always check first whether the power supply adapter provided is suitable for the local
power specifications. Contact your Service Provider in case of any doubt.
The power inlet on the SpeedTouch™ is marked .
Plug the adapter's coaxial jack into the SpeedTouch™'s power inlet.
Turn on SpeedTouch™ As soon as the SpeedTouch™ is powered via its power inlet, the device starts up. If not
press the front panel power button once shortly.

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Local networking setup Depending on the SpeedTouch™ variant you have, various solutions are available to
connect your computer(s) to the device:
•Ethernet connectivity
See “1.2.1 Local Ethernet Connection Setup” on page 10 for more information.
•USB connectivity
USB connectivity is supported for MS Windows 98/98SE/ME, MS Windows 2000/
XP, Mac OS 8.6/9.x and Mac OS X 10.1/10.2. Before being able to connect to the
SpeedTouch™ through the USB connection you must first install USB drivers.
See “1.2.2 SpeedTouch™ USB Connection Setup for Microsoft Windows Oper-
ating Systems” on page 11 and “1.2.3. SpeedTouch™ USB Connection Setup for
Mac Operating Systems” on page 14 for more information.
In case of a SpeedTouch™ with USB connectivity you can use both local networking
solutions simultaneously to form a single local network.
Internet connection
setup
To continue with preparing the SpeedTouch™ for Internet connectivity, see
“1.3 SpeedTouch™ Configuration Setup” on page 19.

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1.2.1 Local Ethernet Connection Setup
Local network For Ethernet connectivity you will need at least:
•A computer that already has an Ethernet Network Interface Card (NIC) installed
•If required, a hub or switch and the necessary connection cables
Ethernet cables In the SpeedTouch™ package, a full-wired straight-through RJ45/RJ45 Ethernet cable,
hereafter referred to as a LAN cable, is included.
As all SpeedTouch™ variants feature 10/100Base-T auto-sensing MDI/MDI-X Ethernet
ports, you can use any type of full wired LAN cable to connect your equipment.
Standard wiring
procedure
Use the LAN cable provided to wire your computer's Ethernet port to (one of) the
SpeedTouch™'s Ethernet port(s).
In case of a single Ethernet port SpeedTouch™, you will need an external hub or switch
to connect multiple computers.
In case of a SpeedTouch™ switch, you can create a local Ethernet network of up to four
devices, without needing extra networking devices.
Ethernet link check The SpeedTouch™ LED indicator(s) allow(s) you to check your Ethernet.
See “1.1 Getting Acquainted with the SpeedTouch™” on page 4 for more information.

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1.2.2 SpeedTouch™ USB Connection Setup for
Microsoft Windows Operating Systems
Supported Operating
Systems
Installing and using the SpeedTouch™ USB connection is supported for following
Microsoft Windows Operating Systems:
•Windows 98/98SE or Windows ME
•Windows 2000 or Windows XP
You may need the Windows installation CD-ROM during installation.
Minimum system
requirements
•For Windows 98/98SE/ME:
•Pentium processor 166 MHz or compatible
•32 megabytes (MB) of memory
•For Windows 2000/XP:
•Pentium II processor or compatible
•64 MB of memory
•30 MB of free disk space
Prerequisites Make sure to remove any previous SpeedTouch™USB or SpeedTouch™330 installation
that may reside on your PC before you install the USB drivers from the Speed-
Touch™Setup CD-ROM.
Installing the
SpeedTouch™ USB
connection
The installation is Plug and Play, meaning that installation will require almost no effort.
Make sure both your PC and SpeedTouch™ are turned on and operational.
Proceed as follows
1Insert the USB cable provided into the SpeedTouch™ USB port marked with the
USB logo: .
2The other end of the USB cable fits in (one of) the USB port(s) of your PC. In
most cases your PC's USB port is marked with the same USB symbol.
Note You can also connect your computer to the SpeedTouch™ via a USB
hub.
3Windows will automatically recognize the SpeedTouch™:
4The Windows Found New Hardware Wizard appears:
This wizard will guide you through the installation procedure of the Speed-
Touch™USB drivers.
Click Next to continue.

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5The following windows of the Found New Hardware Wizard allow you to select
locations where it should search for drivers:
Insert the SpeedTouch™ Setup CD-ROM, make sure that the wizard looks for the
drivers on the CD-ROM drive and click Next to continue.
6The wizard will notify that it found drivers for the SpeedTouch™ on the
CD-ROM.
Click Next to continue.
7The installation procedure continues with the installation of the SpeedTouch™
USB drivers. The installation wizard will further refer to SpeedTouch™USB to
indicate the SpeedTouch™ USB connection.
8The Software Licence Agreement window appears:
You must accept before continuing. Therefor click Yes to accept.
9In the following windows you can follow the installation procedure. Click Next
whenever requested to continue the installation.

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10 At the end of the procedure, the following window appears:
Click Finish to complete the installation.
As a result your SpeedTouch™ USB connection is installed and ready for use. Option-
ally you can connect another computer, using its Ethernet port, before continuing with
the SpeedTouch™ Configuration Setup described in “1.3 SpeedTouch™ Configuration
Setup” on page 19.

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1.2.3. SpeedTouch™ USB Connection Setup for Mac
Operating Systems
Supporting Operating
Systems
Installing and using the SpeedTouch™ USB connection is supported for the following
Mac Operating Systems:
•Mac OS 8.6/9.x
•Mac OS X 10.1/10.2 (or later)
Minimal system
requirements
For Mac OS 8.6/9.x:
•640 kilobytes (KB) of free disk space.
For Mac OS X 10.1/10.2:
•118 megabytes (MB) of free disk space (during installation).
Prerequisites Make sure to remove any previous SpeedTouch™USB or SpeedTouch™330 installation
that may reside on your computer before you install the USB drivers from the Speed-
Touch™Setup CD-ROM.
Make sure not to plug in the SpeedTouch™ USB interface to your computer as long as
installation of the USB drivers is not completed and your computer restarted.
Installing the
SpeedTouch™ USB
connection on a
Mac OS 8.6/9.x
platform
Make sure both your computer and SpeedTouch™ are turned on and operational.
Proceed as follows:
1Insert the SpeedTouch™ Setup CD-ROM.
2Open to the OS9 folder on your CD-ROM drive and double-click Installer to start
the installation procedure.
3The installation window appears:
Make sure that Easy Install is selected in the drop-down list box and click Switch
Disk to select your computer’s OS8.6/9.x partition.
Click Install to continue.
4The installer installs the necessary files to your computer.

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5The following screen appears:
Click OK to continue.
6At the end of the procedure, the following window appears:
Click Restart to finish the installation and restart your computer.
7After restarting your computer, the SpeedTouch™ USB drivers are fully installed
and ready for use.
Insert the USB cable provided into the SpeedTouch™ USB port marked with the
USB logo: .
The other end of the USB cable fits in (one of) the USB port(s) of your computer.
In most cases your computer’s USB port is marked with the same USB symbol.
Optionally you can connect another computer, using its Ethernet port, before
continuing with the SpeedTouch™ Configuration Setup described in
“1.3 SpeedTouch™ Configuration Setup” on page 19.

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Installing the
SpeedTouch™ USB
connection on a
Mac OS 10.x platform
Make sure both your computer and SpeedTouch™ are turned on and operational.
Proceed as follows:
1Insert the USB cable provided into the SpeedTouch™ USB port marked with the
USB logo: .
2The other end of the USB cable fits in (one of) the USB port(s) of your computer.
In most cases your computer’s USB port is marked with the same USB symbol.
3Insert the SpeedTouch™ Setup CD-ROM.
4Open the OSX folder and double-click SpeedTouchUSB to start the installation
procedure.
Note You need administration rights to perform this installation. If the instal-
lation wizard prompts you for authorization, click to enter the
administrator name and password or phrase.
5The installation window appears:
Click Continue.
6The Software License Agreement appears:
When you click Continue, you are prompted to agree to the terms of the software
license agreement. Click Agree to continue.