THOMSON SpeedTouch 500Series Safety guide

SpeedTouch™
500Series
Multi-User ADSL Gateways
Setup and User’s Guide
500
SERIES

E-SIT-CTC-20030306-0003 v2.0
SpeedTouch™
500Series
Setup and User’s Guide
Release R4.2

E-SIT-CTC-20030306-0003 v2.0
Status Released
Change Note PeckelbeenS
Short Title Setup and User's Guide ST500Series R4.2 (en)
Copyright © 2003 THOMSON. All rights reserved. Passing on, and copying of this document, use and
communication of its contents is not permitted without written authorization from
THOMSON. The content of this document is furnished for informational use only, may be
subject to change without notice, and should not be construed as a commitment by
THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies
that may appear in this document.

E-SIT-CTC-20030306-0003 v2.0 1
Contents
1 SpeedTouch™ Installation ............................................ 3
1.1 Getting Acquainted with the SpeedTouch™.................................................... 4
1.2 Setting up the SpeedTouch™............................................................................. 8
1.2.1 Local Ethernet Connection Setup...............................................................................................10
1.2.2 SpeedTouch™ USB Connection Setup for Microsoft Windows Operating Systems....11
1.2.3. SpeedTouch™ USB Connection Setup for Mac Operating Systems .................................14
1.3 SpeedTouch™ Configuration Setup................................................................ 19
1.3.1 Configuration Setup for Microsoft Windows Operating Systems ......................................20
1.3.2 Configuration Setup for other Operating Systems.................................................................26
1.4 Dr SpeedTouch™ Installation .......................................................................... 29
2 SpeedTouch™ Internet Connectivity ........................ 33
2.1 Surfing the Internet........................................................................................... 34
2.2 Connect to the Internet via SpeedTouch™’s embedded PPP client........... 35
2.2.1 Internet Sessions via Windows XP’s UPnP ..............................................................................36
2.2.2 Internet Sessions via the SpeedTouch™ Web Pages (all OSs)............................................37
2.3 Connect to the Internet via a Host PPPoE Dial-in Client............................. 38
2.3.1 Using the Windows XP Dial-in Client....................................................................................... 39
2.3.2 Using the Mac OS X Dial-in Client............................................................................................. 41
3 SpeedTouch™ Web Interface..................................... 43
3.1 Basic Topics Menu Links ................................................................................... 47
3.2 Advanced Topics Menu Links ........................................................................... 50

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3.3 SpeedTouch™ NAPT Manager........................................................................ 63
4 SpeedTouch™ System Software Upgrade ................ 67
4.1 The SpeedTouch™ Upgrade Wizard .............................................................. 68
4.2 Manual System Software Management via BOOTP Server ......................... 72
5 Troubleshooting ........................................................... 73
5.1 General................................................................................................................ 74
5.2 SpeedTouch™ Default Configuration.............................................................. 77
5.3 Removing a SpeedTouch™ USB Driver Installation...................................... 78

1 SpeedTouch™ Installation
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1 SpeedTouch™ Installation
Introduction Thank you for purchasing the SpeedTouch™500Series Multi-User ADSL Gateway!
With the SpeedTouch™500Series Multi-User Asymmetric Digital Subscriber Line (DSL)
Gateways, surfing the Internet will become a whole new experience.
In this Setup and User's
Guide
This User's Guide will assist you in getting acquainted with the SpeedTouch™500Series
Multi-User ADSL gateways and in getting connected quickly to the Internet.
Terminology Generally, the SpeedTouch™500Series will be referred to as SpeedTouch™ in this
Setup and User's Guide unless specifically indicated.
Safety instructions Prior to connecting the SpeedTouch™, read the SpeedTouch™ Quick Installation
Guide and Safety Instructions.
UPnP The SpeedTouch™500Series are Universal Plug and Play (UPnP) certified products. This
feature enables your computer to discover and control UPnP devices on the network.
Note For more information about how to install UPnP on your computer please
consult your operating system’s user’s guide.
Documentation and
software updates
The SpeedTouch™500Series products continue to evolve as extra and new functional-
ities are made available.
For more information on the latest technological innovations, software upgrades, and
documents, please visit the SpeedTouch™ web site at:
www.speedtouch.com

1 SpeedTouch™ Installation
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1.1 Getting Acquainted with the SpeedTouch™
Introducing the
SpeedTouch™
Prior to proceeding, please make sure to read first the SpeedTouch™Quick Installation
Guide. It provides important package content and safety information.
Check whether all items are present in your package.
In the event of damaged or missing items, please contact your local product dealer for
further information.
The SpeedTouch™ Your SpeedTouch™is presented in a slim line box:
Power on, power off The power on/off button is located on the SpeedTouch™ front panel:
To turn on the SpeedTouch™: press the button once shortly.
To turn off the SpeedTouch™: press the button until all LEDs turn off.
Note As soon as the SpeedTouch™ is powered via its power inlet, the device
starts up. If not press the front panel power button once shortly.

1 SpeedTouch™ Installation
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SpeedTouch™ LEDs A set of LEDs is provided to overview the SpeedTouch™ status:
The USB LED is available on SpeedTouch™ variants that offer USB connectivity.
LED functionality during
normal operation
The functionality of the LEDs during normal SpeedTouch™ operation is described in
the table below:
LED logo Description
Power/System LED
DSL/WAN LED
LAN LED
USB LED
Indicator Description
Name Color Status
Power/System Off Power off
Green On Power on, normal operation
DSL/WAN Off No DSL line
Amber Flashing DSL line synchronization pending
On DSL line synchronized
Green/
Amber
Toggling DSL line synchronized and
end-to-end connection pending
Green On DSL line synchronized and
end-to-end connection active
LAN Off No Ethernet link
Green On Ethernet link
USB Off No USB link
Green On USB link

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Alert condition LED
functionality
In addition to normal operation behavior, the Power/System LED may also indicate
following startup or error conditions:
(*) Power On Self Test (POST)
SpeedTouch™ back
panel layout
Depending on the variant you purchased, your SpeedTouch™ is equipped with:
•Asingle 10/100Base-T Ethernet port:
Indicator Description
Name Color Status
Power/System Off Power off
Amber Flashing Power on, BOOTP status
On Power on, POST(*) pending
Red On Power on, POST(*) failed
Green Flashing Power on, Back-to-Defaults status
A Power inlet
B 10/100Base-T Ethernet port
CDSLlineport
A B CC