Thrane&Thrane Explorer 727 User manual

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Thrane & Thrane A/S
EXPLORER®727
Installation manual
Document number: TT98-126844-B
Release date: March 27, 2008

Information in this document is subject to change without notice and does not represent
a commitment on the part of Thrane & Thrane A/S. We recommend downloading the
latest version of the manual from the Thrane & Thrane A/S web site www.thrane.com.
Copyright © 2008 Thrane & Thrane A/S. All rights reserved.
Trademark acknowledgements
•Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European
Union and the United States.
•EXPLORER is a registered trademark of Thrane & Thrane A/S in the European Union
and the United States.
•Windows and Outlook are registered trademarks of Microsoft Corporation in the
United States and other countries.
•Inmarsat is a registered trademark of International Maritime Satellite Organisation
(IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.
• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.
Company addresses
www.thrane.com
Denmark
Company headquarters
Denmark
Thrane & Thrane A/S
Lundtoftegårdsvej 93 D
DK-2800 Kgs. Lyngby
Denmark
Thrane & Thrane Aalborg A/S
Porsvej 2
DK-9200 Aalborg SV
Denmark
USA China
Thrane & Thrane, Inc.
509 Viking Drive, Suites K, L and M
Virginia Beach, VA 23452
USA
Thrane & Thrane Shanghai
Unit 602 - Building 4,
289 Bisheng Rd.
Zhangjiang High-tech Park,
Pudong
201204 Shanghai
P. R. China

iii
Safety summary 1
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assumes no liability for the customer's
failure to comply with these requirements.
Observe marked areas
Under extreme heat conditions do not touch
areas of the terminal or antenna that are
marked with this symbol, as it may result in
injury.
Microwave radiation hazards
During transmission the antenna in this system radiates microwave power.
This radiation may be hazardous to humans close to the antenna. When the
system is powered, make sure that nobody gets closer than the
recommended minimum safety distance.
The minimum safety distance is 1 m to the side
and above the antenna when the EXPLORER 727
is powered. The safety distance of 1 m does not
apply directly below the antenna, as the
radiation forms a hemisphere above the antenna.
Service
User access to the interior of the system units is prohibited. Only a
technician authorized by Thrane & Thrane A/S may perform service - failure
to comply with this rule will void the warranty.
Do not service or adjust alone
Do not attempt internal service or adjustments unless another person,
capable of rendering first aid resuscitation, is present.

iv
Power supply
The voltage range is 10.5 - 32 V DC; 14 A - 5.5 A. Be aware of high start-up
peak current: 20 A at 24 V, 5 ms.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the power cable
connected. Under certain conditions, dangerous voltages may exist even
with the power cable removed. To avoid injuries, always disconnect power
and discharge circuits before touching them.
Install and use the antenna with care
Thrane & Thrane A/S assumes no liability for any damage caused by the
antenna falling off the vehicle or stressing the mounting base. It is the
responsibility of the customer to ensure a safe and correct installation of the
antenna. The instructions in this manual are only guidelines.
Failure to comply with the rules above will void the warranty!

v
About the manual 2
Intended readers
This is an installation manual for the EXPLORER 727 system. The
readers of the manual include installers of the system and service
personnel. Personnel installing or servicing the system must be
properly trained and authorized by Thrane & Thrane. It is
important that you observe all safety requirements listed in the
beginning of this manual, and install the system according to the
guidelines in this manual.
Manual overview
Note that this manual does not cover general use of the system nor
does it cover how to use the IP handset that comes with the
system. For this information, refer to the user manual for this
system and the user manual for the IP handset, both listed in the
next section.
This manual has the following chapters:
•System units contains a short description of each main unit in
the system.
•Installing the system describes where to place the system units,
how to mount them, distance to other equipment etc.
•Connecting power explains how to connect the terminal to
power and gives recommendations for cables.
•Hardware interfaces describes each interface on the terminal
and shows pin-out for the connectors.
•Starting up the system explains how to insert the SIM card,
power up the system and enter the PIN. It also gives a short
overview of how to use the system.
•Troubleshooting describes the function of the Reset button and
the light indicators on the terminal. It also describes event
messages that may appear in the web interface.

vi
This manual may not always reflect the latest software
functionality of your EXPLORER system. To obtain the latest version
of the manual, please enter the Thrane & Thrane web site
www.thrane.com and download the latest version, or acquire it
from your distributor.
Related documents
The below list shows the documents related to this manual and to
the EXPLORER 727 system.
Title and description Document
number
EXPLORER 727 User Manual
Explains how to set up and use the EXPLORER
system.
TT98-126882
EXPLORER 727 Quick Guide
A short guide to the most important functions
of the EXPLORER systems.
TT98-126881
EXPLORER 727 Getting Started
Explains how to start up your EXPLORER 727
system and make the first call or data session.
TT98-126880
Thrane & Thrane IP Handset, User Manual
Explains the features and functions of the
Thrane & Thrane IP handset. The IP handset
works as a standard IP handset, but also
serves as a user interface for the EXPLORER
systems.
TT98-126059

vii
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select Settings > LAN”.
Italic is used to emphasize the paragraph title in cross-
references.
Example: “For further information, see Connecting Cables on
page...”.

viii

ix
Table of contents
Chapter 1 System units
1.1 Introduction ............................................................... 1
1.2 EXPLORER®terminal ........................................... 1
1.3 EXPLORER®727 antenna ....................................2
1.4 IP handset and cradle ................................................3
Chapter 2 Installing the system
2.1 Unpacking .................................................................5
2.2 Placing the antenna ...................................................6
2.3 Installing the antenna ................................................7
2.4 Placing the terminal .................................................16
2.5 Installing the terminal ..............................................17
Chapter 3 Connecting power
3.1 Power source ............................................................21
3.2 Power cable selection ..............................................22
3.3 To connect power ....................................................26
Chapter 4 Hardware interfaces
4.1 The connector panel ................................................29
4.2 Antenna interface on terminal .................................30
4.3 DC power input .........................................................31
4.4 Analog Phone/Fax interface .....................................33
4.5 ISDN interface ..........................................................34
4.6 LAN interface ...........................................................36

Table of contents
x
4.7 Discrete I/O interface ................................................38
Chapter 5 Starting up the system
5.1 Using the SIM card ................................................... 41
5.2 Powering the system ................................................43
5.3 Entering the SIM PIN for the terminal ......................45
5.4 Operating the system ...............................................47
Chapter 6 Troubleshooting
6.1 Reset button ............................................................49
6.2 Status signaling .......................................................52
6.3 Logging of events .................................................... 58
App. A Part numbers
A.1 System units ............................................................59
A.2 Spare parts, EXPLORER®727 ............................ 60
A.3 Options and accessories ........................................... 61
App. B Technical specifications
B.1 Overview ..................................................................63
B.2 EXPLORER®727 antenna ...................................63
B.3 EXPLORER®terminal ........................................ 68
Glossary .........................................................................................75
Index .........................................................................................79

1
Chapter 1
11111
System units
System units 1
1.1 Introduction
The basic system consists of three units: The terminal, the antenna and the IP
handset with cradle.
1.2 EXPLORER®terminal
The terminal, which contains the primary electronic parts, is designed for wall
or desktop installation.
The terminal supplies 23.0 - 30.0 V DC to the antenna through a single coaxial
cable.
The DC input for the terminal is designed for both 24 V DC and 12 V DC power
supply.

Chapter 1: System units
2EXPLORER®727 antenna
1.3 EXPLORER®727 antenna
The EXPLORER 727 antenna is a mechanical tracking antenna, consisting of a
2-axis stabilized antenna with RF-unit, antenna control unit and GPS antenna.
The antenna is dedicated to the Inmarsat BGAN (Broadband Global Area
Network) system and is designed for roof mounting on a vehicle. All
communication between the antenna and terminal passes through a single
coaxial cable.

Chapter 1: System units
IP handset and cradle 3
11111
System units
1.4 IP handset and cradle
1.4.1 Thrane & Thrane IP handset
Besides the normal functions of an IP handset, the Thrane & Thrane IP
handset also provides a user interface for the EXPLORER system. The IP
handset connects to the LAN interface of the terminal, and is power supplied
with Power over Ethernet (PoE) through the LAN interface.
For further information on the IP handset, refer to the user manual for the
Thrane & Thrane IP handset.

Chapter 1: System units
4 IP handset and cradle
1.4.2 Thrane & Thrane IP cradle
The IP cradle serves as a holder for the IP handset. It is power supplied from
the terminal using Power over Ethernet (PoE). The cradle connects to the
handset with a coil cord and to the terminal with a standard LAN cable.

5
Chapter 2
22222
Installing the system
Installing the system 2
2.1 Unpacking
Unpack your EXPLORER system and check that the following items are
present:
• TT-3736A EXPLORER terminal
• TT-3053B EXPLORER 727 antenna
• TT-3670A IP handset and cradle
• Basic cable support kit including an I/O connector
•Powercable
• Antenna cable
•LANcable
• Installation manual (this manual)
• Getting Started kit including:
• Getting Started leaflet
•QuickGuide
• EXPLORER 727 CD including electronic versions of User manual,
Installation manual, Quick Guide and Getting Started guide.
Inspect all units and parts for possible transport damage.
Note For information on how to install the IP handset and cradle, refer to
the user manual for the handset.

Chapter 2: Installing the system
6 Placing the antenna
2.2 Placing the antenna
2.2.1 Obstructions
Obstructions can cause signal degradation.
The amount of degradation depends on the size of the obstruction and the
distance from the antenna. As a rule of thumb any obstruction that subtends
an angle of less than 3° at the antenna has limited effect. The table below
gives a guideline for obstruction sizes that will cause limited degradation.
2.2.2 Radiation hazard
The EXPLORER 727 antenna radiates up to 18 dBW EIRP. This translates to a
minimum safety distance of 1 m from the antenna while it is transmitting. Note
that the safety distance applies to a hemisphere above the antenna. The
antenna does not radiate power directly below the antenna.
2.2.3 Interference
Do not place the antenna close to interfering signal sources or receivers. We
recommend that no other antennas are located within three meters of the
antenna. If other equipment is installed near the EXPLORER 727 we
recommend testing the total system by operating all equipment
simultaneously and verifying that there is no interference.
Distance of Obstruction Size of Obstruction
3m 16cm
5m 26 cm
10 m 52 cm
20 m 104 cm

Chapter 2: Installing the system
Installing the antenna 7
22222
Installing the system
2.3 Installing the antenna
2.3.1 Antenna cables
Guidelines
A coaxial cable for connection between the antenna and terminal is delivered
with the system. If you need a different cable, make sure that the cable meets
the requirements. Preferably choose one of the cable types in Recommended
antenna cables on page 7.
The maximum allowed RF-loss in the antenna cable is 20 dB at 1660 MHz. This
is to ensure the performance of the system.
Recommended antenna cables
The table below shows recommended cable types and maximum cable lengths
for EXPLORER 727.
Check in the data sheet from the cable supplier that both the RF- attenuation
and the DC-resistance are kept within the maximum specified values:
• Antenna cable RF-attenuation at 1660 MHz: max. 20 dB incl. connector.
• Antenna cable modem-attenuation at 54 MHz: max. 4 dB.
Antenna cable modem-attenuation at 36 MHz: max. 3 dB.
• Antenna cable loop DC-resistance max: 0.6 :.
Cable Type Absolute maximum length
RG-223_U-01 14 m
RG-214_U-01 50 m
S-10162-B-11 92 m

Chapter 2: Installing the system
8 Installing the antenna
Also ensure that the specified minimum bending radius is respected. If this is
not the case, the loss in the cable will increase. Check the instruction from the
cable supplier. The bending radius for the coax cable delivered with the
system is min. 110 mm.
2.3.2 Important mounting notes
Line of sight
Place the antenna with free line of sight in all directions to ensure proper
reception of the satellite signal. Do not place the antenna close to large
objects that may block the signal.
After installing and starting up the EXPLORER 727, we recommend checking
the signal strength while driving the vehicle in a 360° circle to ensure a clear
line of sight in all directions.
Condensation
In some cases there will be condensation inside the antenna. Gaskets in the
bottom of the EXPLORER 727 antenna are designed to lead any water away
from the antenna.
Make sure these draining gaskets are not blocked.
See the drawing in Mounting the antenna directly on the vehicle roof on
page 15.
Important Make sure there is always a distance of min. 10 mm between
any part of the antenna bottom and the mounting surface. Use
10 mm spacers (or higher if necessary) at each bolt.

Chapter 2: Installing the system
Installing the antenna 9
22222
Installing the system
Safety
Under normal driving circumstances the magnetic force of the magnetic
mount kit for the antenna should be sufficient to hold the antenna. However,
the magnets may not be able to hold the antenna in place, if:
• the vehicle is involved in an accident,
• the magnets are not mounted properly,
• the roof is not plain or made of a material that will not stick properly to the
magnets,
• the speed of the vehicle is too high and/or
• the road is very bumpy.
We recommend mounting the antenna on the roof rails or directly on the roof
instead of using the magnetic mount kit. Make sure that all mounting bolts
and nuts are secured properly, and that the material of the mounting surface
is strong enough to hold the antenna during the intended use.
Caution! It is the responsibility of the customer to ensure a safe
installation! See guidelines below.