Thrane&Thrane SAILOR 700 VSAT User manual

USER MANUAL
SAILOR 700 VSAT

Thrane & Thrane Part # 98-128893-D, KVH part # 54-0630-D
© 2010, Thrane & Thrane A/S, All rights reserved.
SAILOR 700 VSAT User Manual
SAILOR 700 VSAT
mini-VSAT Broadbandsm System
User Manual
This User Manual provides all of the basic information you need to operate, set
up, and troubleshoot the SAILOR 700 VSAT system. For detailed installation
information, please refer to the SAILOR 700 VSAT Installation Manual.
The ADU (antenna excl. radome), ACU (Antenna Control Unit) and VMU
(VSAT Modem Unit) are supplied by KVH Industries as OEM products
(TracPhone V7 antenna, TracPhone V7 Control Unit and TracPhone V7
Modem).
The IP Handset and the radome are manufactured by Thrane & Thrane.
ADU
ACU
VMU
Serial Numbers
IP Handset

Trademark Information
Thrane & Thrane is a registered trademark of Thrane & Thrane A/S.
SAILOR is a registered trademark of Thrane & Thrane A/S
mini-VSAT Broadband is a service mark of KVH Industries, Inc.
ViaSat and the ViaSat logo are registered trademarks of ViaSat, Inc.
All other trademarks are the property of their respective owners.
Disclaimer
Every effort has been made to ensure the correctness and completeness of the material in this document. No
company shall be liable for errors contained herein. The information in this document is subject to change
without notice. No warranty of any kind is made with regard to this material, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose.

SAILOR 700 VSAT User Manual
i
Table of Contents
Table of Contents
1Introduction
Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2Operation
Satellite Communication Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
System Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Using the mini-VSAT Broadband Service . . . . . . . . . . . . . . . . . . . . .14
Using the VoIP Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3 Configuration
Adjusting the ACU Display Brightness . . . . . . . . . . . . . . . . . . . . . . .19
Configuring RF Radiation Hazard Zones. . . . . . . . . . . . . . . . . . . . . 20
Setting DVB-Assist Search Mode On/Off . . . . . . . . . . . . . . . . . . . . . 27
Resetting the System to Factory Conditions . . . . . . . . . . . . . . . . . . 29
Configuring Your Computer for mini-VSAT Broadband. . . . . . . . . . .31
Configuring the Thrane IP Handset for SAILOR 700 . . . . . . . . . . . . 39
4Troubleshooting
Five Simple Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Control Unit (ACU) Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Modem (VMU) Status Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

SAILOR 700 VSAT User Manual
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Table of Contents
Troubleshooting a VoIP Service Problem . . . . . . . . . . . . . . . . . . . . 50
Viewing Status Information on Your Web Browser . . . . . . . . . . . . . 52
Viewing Status Information on the ACU . . . . . . . . . . . . . . . . . . . . . 58
Calibrating the ADU Gyros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
A Wiring Diagram
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
B Menus Quick Reference Guide
Menus Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
C Glossary
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

SAILOR 700 VSAT User Manual
1
Chapter 1 - Introduction
1. Introduction
This chapter provides a basic overview of this manual and your
SAILOR 700 VSAT system. It also provides important safety information
you need to know before using the product.
Contents
Using this Manual .............................................................3
Important Safety Information............................................ 5
System Overview............................................................... 6