Tier1 H2-35 User manual

Owner’s Manual
All-in-One Cabinet Style Water Softener
Tier1 Technical Support:
1-855-378-9116
CAUTION!
The unit should be depressurized before
installing or replacing media.
▶
!
2. This system is not intended for treating water that is microbiologically
unsafe or of unknown quality without adequate disinfection before or
after the system.
1. Read all instructions carefully before operating.

• Technical parameter
Model
H2-35
H2-17
Control Valve
Automatic Control valve
Automatic Control valve
Media Tank Dimensions (D x H)
MAX 10X35 (inch)
MAX 10X17 (inch)
Operating Pressure (MPa)
0.1~0.8
0.1~0.8
Salt Storage Capacity (kg)
50
20
3
Rated Service Flow (M /H)
0.5~4.3
0.5~4.3
Operating Temperature (°C)
3~40
3~40
Electrical Requirements
120VAC,60Hz
120VAC,60Hz
Rated power (W)
7.2
7.2
Exchange Media, Type and Quantity
Food grade strong acid cation
exchange resin
Food grade strong acid cation
exchange resin
001X8EFG
001X8EFG
22 L
12L
Specifications and models
Model
A
(mm)
B
(mm)
C
(mm)
H2-35
290
480
1134
H2-17
290
480
675
AB
C
• Outline Size
Thank you..............
AND WELCOME TO YOUR NEW WORLD OF BETTER LlVING WITH SOFTENED
WATER.
If this is your first experience having soft conditioned water in your home, you'll be amazed at the marvelous
difference it makes. We promise that you'lI never want to be without it again.
We hope you will become familiar with this Guide so that you will better understand how your new appliance
works and how you can help it give you the many benefits of softened, filtered conditioned water
Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty
disclaims liability for corrosion of plumbing lines, fixtures or appliances.
- 2 -

• Item list
NO.
Name
Description
Quantity
1
Upper cover assembly
1
2
Control Valve
Automatic Control valve
1
3
Transformer , US plug
120/24Vac - 60 Hz
1
4
Top distributor
1
5
Riser tube & Bottom distributor assembly
H2-17 - 417 mm
1
H2-35 - 875 mm
6
Pressure tank
MAX 1017(inch)
1
MAX 1035(inch)
7
Exchange resin
001X8EFG
8
Quartz sand
H2-17 - No fill
H2-35 - Filled
9
Housing
H2-17 - 438 mm
1
H2-35 - 897 mm
10
Overflow assembly
3/8"
1
11
Overflow plug assembly
1
12
Brine line polytube
3/8"
1
13
Brine valve assembly
H2-17 - 1600 / N-350 mm
1
H2-35 - 1600 / N-680 mm
14
Brine well assembly
H2-17 - 342 mm
1
H2-35 - 725 mm
• Exploded View
2
13
4
5
6
7
8
9
10
13
12
11
14
- 3 -

Inlet
Outlet
• Disassemble the Upper cover assembly
1) Pull out the 10 PIN Line from the control valve.
2) Pull open the upper cover assembly from the back, it can be disassembled to reveal the control valve.
• Install inlet and outlet pipes of water softener
Install the inlet and outlet pipes according to the inlet and outlet arrows.
•Installation of sewage pipe
Intercept 3/8"hose of appropriate length and connect to sewage pipe connector. The other end of the hose
is connected to a suitable drainage point, such as floor drain, sink, washing basin.
•Installation of overflow pipe
Intercept 3/8"hose of appropriate length, one end connected to overflow joint. Connect the other end of the
hose to the floor drain.
Installation
Upper cover assembly
Control Valve
Sewage pipe
The floor drain
Sewage Connection
Overflow Joint
Overflow pipe
10 PIN Line
- 4 -

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SETTING BUTTON
a. Press and hold the Setting button for 5 seconds to enter Programming Mode.
b. When the valve is in Programming Mode, Press setting button return last display.
c. Press and hold setting button for 5 sec under any display, back to service display.
RIGHT BUTTON
a. Press and hold the Right Button for 5 seconds to start immediate regeneration manually.
b. Press Right Button during a Regeneration Cycle to immediately advance the valve to the next cycle step
position and resume normal step timing.
c. When the valve is in Programming Mode, press the button to move the cursor.
DOWN BUTTON
When the valve is in Programming Mode, press Down Button to adjust setting.
UP BUTTON
When the valve is in Programming Mode, press Up Button to adjust setting.
Press and Hold the Setting button, power on. Reset all parameter to the factory settings.
Control Valve Settings
• Display Introduction and Feature
Regeneration Mode»»»
Timer of day»»»
Flow Indicator»»»
Regeneration Time
Day override»»»
Capacity Remaining
Day of Week
- 5 -

Press “ ” to enter Day Override setting
Press “ ” to enter Remaining Volume setting
Press “ ” to enter Unit of Volume setting
Press “ ” to enter regeneration type setting
Press and hold for 5 seconds.
• Programming Mode Setting
Default: 08:00 SUN
(08:00 AM SUN-12 hours)
Default: Meter Delayed
Default: METRIC-LITERS
Press “ ” to enter the display for current time and week setting
Default: 10000 gallons
10000 liters
100.00 M3
Default: OFF
Range: 01~99 daysorOFF
Default: 02:00
(02:00 AM -12 hours)
Press “ ” to enter Regeneration Time setting
- 6 -
BACK WASH
Default: 10mins
Range: 1~999 mins
BRINE DRAW
Default: 60mins
Range: 0~999 mins
The displays in below will be changed according to the brine flow direction set.
RAPID RINSE
Default: 12mins
Range: 0~999 mins
Press “ ” to enter Regeneration Cycle Step Times setting
WATER REFILL
Default: 10mins
Range: 0~999 mins
Range: 1~99999 gallons
1~999999 liters
0.01~999.99 M3
Press “ ” to enter Dosing Pump setting
Default: OFF
■ON
■Set volume to start the pump, Range: 1~999 gallons, Range: 1~9999 liters, Range: 0.01~9.99 M3
■Set pump running time, Range: 1~999 minutes

Default: OFF
■ON
Press “ ” to enter Lowsaltalarmsetting
Default: OFF
■ON
BRINE LINE FLOW CONTROLS
Default: 0.5 GPM
■0.125■0.25■0.5■1.0
Set the unit of salt
Default: KG
■LBS
Set the amount of added salt
Range: 1~453 KG
2~999 LBS
If the Regeneration Type is set to Days of Week
Press “ ” to enter Regeneration Days of week setting
Default:■Monday OFF■Tuesday OFF■Wednesday OFF■Thursday OFF■Friday OFF■Saturday ON■Sunday ON
If the Regeneration Type is set to Hours Delayed
Press “ ” to enter Regeneration Times setting
Default: 12 cycles regeneration every 24 hours.
Close any regeneration time except first line, others will be closed.
Note: after setting up or under any Settings menu, press the Settings button for at least 5 seconds, The
system saves parameters and returns the working interface.
Press “ ” to enter Language setting
Default: English
■Deutsch■French■Italian■Spanish■Russian■Polski■Dutch■Danish
Press “ ” to enter Chlorine Producer setting
■Set Chlorine producer output, 10%~100%, Default: 80%
■Set Chlorine producer running time,
Range: 1 minute~According to the maximum time of Brine Draw
Press “ ” to enter Auxiliary Relay setting
Default: Normally Closed
Normally Open
- 7 -

TECHNICAL SUPPORT
QUESTIONS?
For questions about your Tier1 whole home water system
product installation or performance troubleshooting, please
call Tier1 Technical Support at 1-855-378-9116 Monday -
Friday, 8 am - 5 pm central time or send an email to
[e-mail].
TIER1-WS-CAB-0935
12132021
www.tier1water.com