Tormax 2203 User manual

T-1929 e 30.3.22
Translation of the original
instructions for use
Instructions for use
Drive for Automatic TORMAX Sliding Door
TORMAX 2203 Sliding Door Drive
TORMAX 2203.HB Sliding Door Drive
Safety instructions in chapter 2 must be observed!

2Instructions for Use T-1929 e
First edition: 3.22
We reserve the right to make technical changes.
Contents
1 General information 3
1.1 Target groups 3
1.2 Storage and forwarding of the manual 3
1.3 Area of application 3
1.4 Explanation of the symbols 4
1.5 Technical data 4
2 Safety 5
2.1 Responsibilities 5
2.2 Use for the purpose intended 5
2.3 Improper use 5
2.4 Pre-conditions for the operation of the system 6
2.5 Hazards and risks 6
2.6 Checks 7
2.7 Decommissioning the system in the event of a fault 7
2.8 Disposal 7
3 System overview 8
4 System functions 10
4.1 Automatic door operation with sensors 10
4.2 Trac control 10
4.3 Automatic system monitoring 10
4.4 System with full-energy mode 10
4.5 System with low-energy mode 10
4.6 Electro-mechanical lock/holding brake 10
4.7 Operation in the event of a power failure 11
4.8 Operating modes 12
5 Operation 13
5.1 Commissioning 13
5.2 Operation with the TORMAX user interface 13
5.3 Setting customer parameters with the TORMAX user interface 14
5.4 Operation with an operating mode switch 16
5.5 Operation on power failure 16
6 Procedure in the event of a fault 17
7 Maintenance 18
7.1 Cleaning 18
7.2 Functional checks 18
7.3 Maintenance and testing 18
8 Appendix 19
8.1 Fault table 19
8.2 Check-list for functional checks 21
Declaration of conformity 23

Instructions for Use T-1929 e 3
1 General Information
1.1 Target Groups
• Operator of the automatic door. The operator is the person responsible for the operation and main-
tenance of the system.
• Persons instructed by the operator to carry out certain duties, for example the servicing and main-
tenance of the automatic sliding door.
1.2 Storage and Forwarding of the Manual
• Store the instructions for use in the vicinity of the automatic door system.
• If the manual has become illegible due to constant usage, reorder the instructions or download from:
www.tormax.com
• When the door system is transferred or resaled to a third party, pass the following documents to the
new owner:
– This instructions for use
– Documentation concerning modification and repair work
– Proof of the regular examinations  System test book T-879
1.3 Area of Application
Product name, door system: Automatic sliding door
Product name, door drive: TORMAX 2203 Sliding Door Drive
TORMAX 2203.HB Sliding Door Drive
The drive name is indicated in an abbreviated form in the Instructions.
The door drives are defined in more detail by a 4-figure number:
Identification plate with the serial number:
located on the drive.
Door system identification plate (example):
located on the side panel of the drive.
Continuous numbering
Drive for sliding doo system
Increasing power
2 2 0 3
.HB = Drive with holding brake
Contact
Manufactured
Initial
Commissioning
System No.
Sliding Door
System TORMAX …………… .HERM
WT-299 e 3.18
DIN 18650-1:2010
N
e
x
t
S
e
r
v
i
c
e
2019
000/000/00
MM.YYYY
DD.MM.YYYY
Max Muster AG
Hauptstrasse 43 – 8049 Zürich
SERVICE: 043 827 33 55

4Instructions for Use T-1929 e


1.4 Explanation of the Symbols
Warning (signal word)
Source of hazard (designates a possibly hazardous situation)
Possible consequences of non-observance
• Measures for averting danger.
Text which is highlighted in grey MUST be observed to ensure that the system operates perfectly.
Failure to observe these chapters can cause damage to equipment.
Functions marked with this symbol are the factory setting. However, they can be repro-
grammed by a qualified person.
Optional components which are not present in all systems.
1.5 Technical Data
Drive type Electro-mechanical sliding door drive with an DC motor
Control system Control unit MCU42
Mains connection 1 × 230 V | 10 – 16 A
1 × 115 V | 15 – 20 A
Power consumption max. 230 W
Sensor supply 24 V DC (+0.5 –1.5 V) 15 A, in battery operation min. 16.5 V
Protective class, drive IP20
Fuse 8 AT
Ambient temperature –20 °C to +50 °C, humidity non-condensing
Emission sound pressure
level
Typically 55 dB (A) at 50 cm/s, depending on door and substructure
Electromagnetic
compatibility (EMV)
IEC 61000-6-2, IEC 61000-6-3
Service life Tested to 2 000 000 cycles

Instructions for Use T-1929 e 5
2 Safety
Warning
Important Safety Instructions
It is important to comply with these Instructions to ensure the safety of persons.
These Instructions must be kept in a safe place.
2.1 Responsibilities
Installation of the system: A qualified person from a TORMAX sales partner
For instructing the operator: A qualified person from a TORMAX sales partner
For operating the system: The operator or a person instructed by the operator
For maintenance and function control: The operator or a person instructed by the operator
For annual testing and approval: A qualified person authorised by the manufacturer
Qualified persons are persons who have adequate knowledge in the field of power-operated doors as
a result of their specialist training and experience and who are so familiar with the relevant health and
safety regulations, guide-lines and generally recognised codes of practice that they are able to assess
the condition of power-operated doors with regard to the safety of their operation.
Maintenance of electrical parts must be carried out by a trained electrician.
2.2 Use for the Purpose Intended
The product including the associated components is designed for the automation of horizontally mov-
ing sliding doors for pedestrian access doors. The drive must only be installed in a dry environment
inside buildings.
• Assembly, installation, repair and maintenance work and the commissioning of the drive must only
be undertaken by qualified persons. This competent person is also responsible for the safety of us-
ers or third parties.
• The sliding door drive may only be operated by properly trained persons who must also follow the
Instructions for Use.
• The door system may be used by persons with impaired physical, mental or sensory capabilities
provided that they are either under the supervision of the person responsible for their safety that the
latter has instructed them on the safe use of the system and its potential risks.
• Children must be supervised to ensure that they do not play close to the system and do not operate
any available operating controls.
2.3 Improper Use
The manufacturer will not accept any liability whatsoever for loss or damage caused by improper use,
failure to comply with the maintenance specification (see chapter 7) or unauthorised modification of
the system.
• Any conversion of the system (e.g. other user groups) is not permitted without a new risk assessment
(by a qualified person) and the measures derived from it.
• Structural alterations in the danger area around the door system are prohibited without a new risk
assessment (by a qualified person) and the measures derived from it.
• Modifications to the door system (e.g. dierent, heavier door leaves, dierent operating equipment
or sensor systems) may only be undertaken by a properly trained person who complies with the
technical limit values.
• Safety facilities (e.g. sensor technology, manual unlocking) must not be removed or disabled.
• User maintenance and cleaning of the system must not be undertaken by children.

6Instructions for Use T-1929 e
Other improper uses (examples)
• Automatic doors with leaves moving vertically.
• Automatic doors with leaves moving in an inclined plane.
• Door systems incorporating a wicket door must not be automated.
• The drive must not be used as a drive for a wicket door.
• Automatic doors and gates located in transport equipment (e.g. motor vehicles or lifts).
• Use in abrasive and corrosive environments or in areas subject to the danger of explosions.
2.4 Pre-conditions for the Operation of the System
The door system was designed, installed and checked for functionality and safety by specialists prior
to hand-over to the operator. The company responsible for the system’s installation instructed the op-
erator on the system’s use and maintenance as well dangers associated with the system operation.
The operator has confirmed this by his signature in the system test book T-879.
The provisions imposed by law, health and safety and occupational health regulations for the avoidance
of accidents and the protection of the environment which are generally applicable in the country in
which the system is operated supplement the instructions for use.
• The persons responsible (see chapter 2.1) must have read and understood these Instructions before
commissioning or using the door system.
• Only use the system when it is in perfect working order. The operating conditions, inspection and
maintenance intervals stipulated by the manufacturer must be observed (chapter 7).
• Arrange to have any faults rectified immediately by a qualified person.
2.5 Hazards and Risks
Depending on the system design and equipment, there is a residual risk of crushing (1), entanglement
(2) and collision (3) in the movement area of the door leaves – albeit with restricted force.
HK: Main closing edge NK: Secondary closing edge GK: Counter closing edge
13
NK HK
Open Close
T1929_4e
2
1
3
NK HK
GK
GK
2
Warning
Danger through moving parts:
– in the area of all closing edgess
– in the gap for suspending the door in the cladding
– when objects such as, for example, display shelves are erected in the direct proximity of
the moving part of the door leaf.
Warning
Hazards can arise due to deliberate damage, incorrect installation, defective sensors
or sensors which are longer properly adjusted, sharp edges, incorrectly mounted and
defective casing or missing covers.
Danger for body and life, danger of injury
• Have system repaired by a qualified person.

Instructions for Use T-1929 e 7
2.6 Checks
Regular checks and inspections are to be carried out in accordance with chapter 7.
2.7 Decommissioning the System in the Event of a Fault
If there is a fault the automatic door may only be taken out of service by a qualified person, the opera-
tor or a person who is instructed to do so by the operator. This must be done on all occasions on which
the safety of persons could be compromised.
• Switch o the mains power supply to the system. All the poles are disconnected using a 3-pole IEC-
plug or another all-pole disconnection device (e.g. in the fuse box).
• If another power source (e.g. battery u) is available, it must be disconnected from the system by a
qualified person.
See chapter 6 and 8 for rectification of faults.
2.8 Disposal
This system must be properly dismantled at the end of its service life. Its disposal must comply with
national regulations. We recommend that you contact a specialist disposal company.
Warning
Aggressive acids
Risk of injury if you dismantle the battery module.
• Dispose of batteries properly.
Warning
Broken glass
Risk of injury when dismantling the door leaves.
• Take care when transporting the door leaves.
Warning
Broken glass
Risk of injury when dismantling the door leaves.
• Take care when transporting the door leaves.

8Instructions for Use T-1929 e
3 System Overview
1Drive Cladding
Motor unit
MCU42 control system with monitoring system, power limitation and
permanent diagnosis
Guide system with noise-absorbent guide rail
2Drive accessories a) £Mains switch *
b) £Lock with:
c) £internal manual activation £in the cladding £on the wall
d) £external manual activation
£Emergency power supply via the battery unit
£Mechanical emergency opening
3Door leaves a) Moving leaves with main closing edge (HK) and secondary closing edge (NK)
b) Floor guide for moving leaves *
c) £Side part *
d) £Protection leaves as protection for the secondary closing edge *
4Operating controls a) £User interface USIN-7 with 6 operating modes and fault display
b) £Operating mode switch with 3 positions.
c) £Lock for the user interface
£Remote control of operating modes
5Activators drive side a) with automatic activation b) with manual activation
£Combined sensor (activator/safety HK) £Push button *
£Radar with/without direction recognition * £Contact-free button *
£IR motion detector *
c) £Presence sensor *: Securing the secondary closing edge (NK)
6Activators opposite
drive side
a) with automatic activation b) with manual activation
£Combined sensor (activator/safety) £Key switch
£Radar with/without direction recognition * £Card reader *
£IR motion detector * £Remote control *
7Output message £Bell / gong * £Light / ventilation * £Door status message 1
£Door status message 2
8Low-energy £Yes £No
£Depending on the system’s equipment
* Not oered by the manufacturer.
The company installing the system must select and install suitable components in accordance with the
product standard EN16005.
T1929_2e
3c 3a 3a
HK
Drive side Opposite drive side
NK NK
5a
3d
3c
3d
3b 3b
1
4a
4c
6a
6b
2b 4b5c
5c
2c
2a
2d

Instructions for Use T-1929 e 9
Control unit
Motor
IEC plug Mains filter
T1321_21e
230 V / 115 V
User interface
6 operating modes
Operating mode switch
3 operating modes
Battery unit
Key switch Lock
user interface
Combined sensor
drive side
Combined sensor
opposite drive side
Lock unit
Sensor drive side
Safeguarding
second. closing edge
and / or
Block diagram
All work on the mains power supply cable and the system's cabling must only be undertaken by an
authorised and properly trained person who must refer to all necessary documents.

10 Instructions for Use T-1929 e
T1321_12
4 System Functions
It is the responsibility of the system operator to ensure that
the automatic sliding door can be freely used at all times and
particularly that access to the sliding door is not blocked.
4.1 Automatic Door Operation with Sensors
When operating automatically (AUTOMATIC operating mode) the door is automatically opened from
both sides by sensors when a person approaches.
A key switch uor card reader unormally allows access from outside when the door is in operating
mode EXIT or OFF. The door unlocks, opens and closes again as soon as no further sensors are ac-
tivated after a hold-open time which is set separately. The sensors for the door opening and the main-
tained opening of the door are arranged and adjusted in such a way that the door opens promptly and
remains open as long as a person is within the operating range of the door leaves. The door can close
nevertheless but only after an attendance time of minimum 30 s.
4.2 Trac Control
Movement through the door can be allowed in only one direction if desired (operating mode EXIT) or
completely blocked (operating mode OFF). In order to protect against environmental influences (wind/
cold/heat) the door can be operated in operating mode AUTOMATIC 2 with a smaller opening width,
which at least corresponds to the required passage width.
4.3 Automatic System Monitoring
The control system monitors the safety sensors by a cycle of active tests. The control system also
conducts continuous internal system tests. If a safety-related component should fail, the system auto-
matically switches into a safe condition. At the same time the fault number is displayed on the user
interface. You can find further information on this subject in chapter 6 “Procedure in the Event of Faults”.
4.4 System with Full-energy Mode
The safety sensors prevent a person from being bumped into in the travel area of the door leaf. If a
safety sensor fails, the system is switched to safety operation. It can only be moved manually.
4.5 System with Low-energy Mode
The reduced closing speed set by the installer, which is adapted to the door weight, combined with a
force of < 150 N, prevents an excessive impact by the moving leaf on a person. The obstacle is addi-
tionally detected by the control and an automatic reversal of the door is initiated.
4.6 Electro-mechanical Lock /Holding brake u
The system can be locked in the closed position by means of an electro-mechanical lock uor held in
the closed position by a holding brake uwhen in operating mode OFF and, if required, in other operat-
ing modes (e.g. EXIT). The locking process is monitored. Thus any fault of the locking operation can
be immediately displayed on the user interface. See chapter 6 “Procedure in the Event of Faults” for
details. In the event of a power failure the lock can also be directly activated by the optional manual
facility.

Instructions for Use T-1929 e 11
4.7 Operation in the Event of a Power Failure
Depending on the equipment installed, the following functions are possible:
With 6 V battery module u
– In operating mode AUTO: The door opens immediately and remains open.
– In operating mode OFF: The door remains closed if it was locked mechanically at the moment of
power failure. Otherwise the door opens and remains open.
– When power is restored the door closes again and functions according to the set operating mode.
With battery unit u
– Continued operation of the system by means of a battery unit ufor a specific time with the doors
opening before the battery switches o. The door remains locked in operating mode OFF.
– Unlocking and opening of the door from outside by means of a key switch and the battery unit u.
– When power is restored the door closes again and functions according to the set operating mode.
Without 6 V battery module u / battery unit u
– In operating mode AUTO or OPEN: The door stands still and is then freely movable.
– In operating mode OFF: The door remains locked if a lock is installed. Otherwise the door leaves
are freely movable.
– When power is restored the door closes again and functions according to the set operating mode.

12 Instructions for Use T-1929 e
4.8 Operating Modes
By using the TORMAX user interface uit is possible to operate the automatic door system in 6 operat-
ing modes and with status displays or to use a simple operating mode switch uto operate the door in
3 operating modes.
Operating mode OFF
The internal and external sensors are disregarded. The door is maintained in the closed position either
by the motor or the holding magnet uand/or locked by the electro-mechanical lock u. Access is only
possible using the key switch u.
The door can still be used for 5 seconds after selecting operating mode OFF. The door then locks at
the end of this period as soon as it is closed. The transition is signalled on the user interface by the
flashing display of operating mode OFF.
Operating mode AUTOMATIC 1
The operating mode AUTOMATIC 1 is normally used during the day. The door opens automatically
(normally to its full opening width) to both sides by means of the internal and external sensors.
Push and Go
If the door is pushed manually in the opening direction, it reacts as if to an opening command: It opens
automatically, waits for the hold-open time and then closes again.
Operating mode AUTOMATIC 2
Operating mode AUTOMATIC 2 is normally used during the day. The door opens automatically (nor-
mally with a reduced opening width) to both sides by means of the internal and external sensors.
If required, the hold open time can be set by the installer for a dierent period to the one used in
AUTOMATIC 1.
Operating mode EXIT
Operating mode EXIT is normally used for the period before the shop or oce closes. The door will
only open automatically when activated by the internal sensor.
When the door opens the external sensor also monitores for safety reasons.
The opening width is determined by previously selecting operating mode AUTOMATIC 1 or AUTO-
MATIC 2. The door can be automatically blocked using the holding magnet u.
Operating mode OPEN
The door opens and remains open. The opening width is determined by previously selecting operating
mode AUTOMATIC 1 or AUTOMATIC 2.
Operating mode manual operation
The door leaves can be freely moved. This operating mode can be used for temporarily shutting down
the door. The system is reset after leaving this operating mode.
P

Instructions for Use T-1929 e 13
5 Operation
The automatic sliding door may only be operated by a qualified person, the operator or a person in-
structed by the operator.
5.1 Commissioning
Before switching on the mains power supply:
• Unlock the mechanical door lock (optional) e.g. floor lock.
• Check that the movement area of the door leaves is free from objects e.g. umbrella stands or vehicles.
• Check that the floor guide (particularly if it is continuous) is clean and not blocked by anything (e.g.
gravel or snow).
• Switch on the mains power supply and select operating mode AUTOMATIC 1, for example.
The first movement after switching the power on for the first time is slow and H61/ H62 is
displayed. The control system is checking the door leaf’s travel distance and defining the end
position.
The door is now ready for operation.
5.2 Operation with the TORMAX User Interface
TORMAX User Interface Lock ufor User Interface
Unlocking of operating unit
The operating unit can be protected against unauthorised access by way of the lock uor the code lock.
• Unlock lock = position 0
or
• Enter code … / … / … using operating unit. The code can be determined by a qualified person. For
changing the code, see chapter 5.3.
Example with code 3 / 3 / 3. Press upper selection button 3 times, then press the lower selection but-
ton 3 times and the upper selection button within 15 s . In case of entering wrong code: Wait at least
5 s . After successfully entering the code, the operating unit will be released within 60 s. The type of
operation can be adjusted. Access will be automatically blocked again for 60 s after the button has
been pressed for the last time.
Selection of operating modes
• Press selector keys 1 or 2 briefly. The corresponding operating mode symbol is illuminated.
www.tormax.com
1
2
3
4
1
1
0
T1427_4
T1929_5e
Operating mode:
Selector key 1
Selector key 2
Door electr. locked
P: Manual operation
OFF
AUTOMATIC 1
AUTOMATIC 2
OPEN
EXIT

14 Instructions for Use T-1929 e
Fault display
E.g. H31 or E11  See chapter 8 for the meaning of the display.
• Reset by pressing the selector key 2 briefly.
Resetting the system
• Press the selector key 2 for at least 5 seconds.
The software is restarted. The control system then conducts a calibration run, checks the travel distance
and looks for the end position again. Displayed as H61 and H62.
5.3 Setting Customer Parameters with the TORMAX User Interface
The company undertaking the installation reserves the right to restrict access to all or some of the
customer parameter settings. If the user interface is in an area accessible to the public it must be
protected against third party access by a “code lock” or a “lock for the user interface”.
Access level “U” for customer parameters
T1661_10e
U appears, ready for programming
Confirm with
key 2
P
T1661_11e
Zero appears as first digit of code
P
Enter first code
digit with key 1
Confirm with
key 2
T1661_9e
Indication of operating mode
Press keys 1 and 2
simultaneously until
«U» appears
P
Enter the three digit code for parameters
• Similarly, select and confirm the second and the third characters of the code.
If “C” appears, access is blocked. Parameters cannot be re-set in this case.

Instructions for Use T-1929 e 15
Code Parameter
Parameters for displays
0 1 3 Drive type (TORMAX 2203)
0 4 2 Firmware version
0 4 3 Number of cycles
0 4 4 Number of operating hours
Parameters for settings
1 0 … Hold open time for activator in AUTOMATIC 1
1 1 … Hold open time for activator in AUTOMATIC 2
1 2 … Hold-open time for key switch
3rd code digit: 0 1 * 2 3 4 5 6 7 8 9 A b C d E
sec.: 0,3 1 2 3 5 7,5 10 12.5 15 17,5 20 25 30 45 60
1 4 … Bell active time
3rd code digit: 0 1 2 * 3 4 5 6 7 8 9
sec.: 0 0,5 1 2 3 4 5 6 8 10
1 5 … Hold-open time for Push and Go/
activator inside
3rd code digit: 0 1 * 2 3 4 5 6 7 8 9 A b C d E
sec.: 0,3 1 2 3 4 5 6 8 10 12,5 15 17,5 20 40 60
2 0 … Opening speed
2 1 … Closing speed
3rd code digit: 0 1 2 3 4 5 6 7 * 8 9
cm/s: 10 15 20 25 30 40 50 60 70 80
4 0 … Partial opening width
3rd code digit: 0 1 2 3 4 5 6 7 8 9 A * b C d E
% 2 3 5 10 20 30 40 50 60 65 70 75 80 90 100
4 1 … Opening width key switch
3rd code digit: 0 1 2 3 4 5 6 7 8 9 A * b C d E
% 2 3 5 10 20 30 40 50 60 65 70 75 80 90 100
8 0 … Bell trigger
3rd code digit: 0 1 2 3
Activator outside Activator inside Key switch Safety close
9 1 … Code lock for user interface (USIN)
3rd code digit: 0 * 1 2 3 4
Code USIN Switched o 111 222 333 123
Command
0 4 0 Software reset
* = Default value

16 Instructions for Use T-1929 e
5.4 Operation with an Operating Mode Switch u
Selection of operating modes
The operating mode can be set directly.
(Reset the system after disconnecting the power supply for at least 5 seconds.)
OFF
AUTOMATIC 1
OPEN
T1321_8
T1321_10
T1305_4
5.5 Operation on Power Failure
Manual locking u
• Press the pull handle inwards.
• Push the door closed by hand until the latch engages.
• Switch the operating mode switch to operating mode OFF. If a TORMAX user interface is used,
operating mode OFF is automatically set when power is reconnected as the lock is engaged.
Manual unlocking u
• Pull the pull handle outwards.
• Push the door open by hand.
• Set the operating mode switch to the operating mode you want when power is restored.
Opening a door with a battery unit uusing a key switch u
• Turn the key switch to the “on” position and hold in place for at least 3 seconds, then turn the key
to the original position.
 The battery is activated using the “wake up” function.
• Turn the key briefly to the “on” position once more. If required, the operating mode can be changed
on the user interface during the wake-up.
The key switch must not remain permanently in the “on” opposition.
 The door is unlocked and opened.
 The battery switches o again.

Instructions for Use T-1929 e 17
6 Procedure in the Event of a Fault
Faults are evident from abnormal door behaviour and/or as an error message on the user interface.
Error messages on the user interface take the form of a flashing “E” or “H” followed by two figures.
H = notification > the system can continue to be used.
E = fault > the system is stationary.
Some faults or notifications can be rectified by restarting the door drive with a software reset and/or
briefly disconnecting the system from the power supply.
Fault display and reset using the TORMAX user interface
See the table in chapter 8.1 for an overview of the fault displays.
Browse through the fault display using selector key 1
(to display several faults).
1. Reset the error message, press selector key 2 briefly.
2. Software reset: press the key for 5 seconds.
Reset of the fault with the operating mode switch
Software reset in the event of a fault: change the operating mode.
Reset of the fault by disconnecting the power supply
If the system does not have a battery unit, disconnect from the power supply for about 10 seconds.
If this does not reset the fault or if it re-occurs after a short time, you must arrange for the fault to be
rectified by a qualified person from your TORMAX dealer. In this case note the fault number and inform
the dealer. See the last page or the service tag on the system for the dealer’s address.
T1305_5
T1305_4

18 Instructions for Use T-1929 e
7 Maintenance
The system was tested and approved by an expert before initial commissioning. TORMAX recommends
that you conclude a service contract in order to maintain the value of your system for as long as pos-
sible as well as to ensure the system operates reliably and safely for a long time.
Only genuine TORMAX spare part should be used. The manufacturer accepts no liability if you fail
to observe this requirement. Original spare parts and original accessories guarantee the safety of
use in accordance with norm EN 16005.
Warning
Possible risk of injury!
Entrapment of limbs can lead to serious injury.
• The drive must be disconnected from all power sources, including batteries during
cleaning and replacement of parts (see chapter 2.7).
7.1 Cleaning
• Clean casing parts, the user interface and door leaves with a damp cloth and a commercial cleaner.
7.2 Functional Checks
• Check the door system's function and safety devices at least every 3 months.
This will ensure that faults or hazardous changes in the system are detected at an early stage. See
chapter 8.2 “Check-list for Functional Checks” for items to be checked.
• You should arrange for any defects detected during the routine checks to be rectified immediately by
a TORMAX dealer (see the last page of this Manual for the address).
Warning
Potential switching malfunction in the automatic sliding door.
Potential hazards – injury caused by impact or crushing.
• Secure the area around the door while checking the door's functions.
7.3 Maintenance and Testing
Maintenance and testing should only be carried out by a trained specialist following the manufacturer’s
instructions.
Maintenance Interval
The maintenance interval depends on the frequency of use but the system must be maintained
at least once per year.
Scope of the maintenance work
The content of the maintenance work is specified by the manufacturer in an inspection list.
System test book
The test findings are recorded after the test in the system test book. The operator must keep it in a safe
place.

Instructions for Use T-1929 e 19
8 Appendix
8.1 Hint and Fault Table
System behaviour No. Cause Remedy/ rectification
The door reverses when
opening.
H31 Electronic obstacle recognition on
opening by a person, wind pressure,
ventilation or dirt in the floor guide.
Remove the obstruction.
Clean the floor guide.
Door reverses when
closing.
H32 Electronic obstacle recognition on
closing by a person, wind pressure,
ventilation or dirt in the floor guide.
Remove the obstruction.
Clean the floor guide.
The door stops repeat-
edly when opening.
H33 Electronic obstacle recognition on
opening in the same position by
stationary obstacle.
Remove the obstruction.
Clean the floor guide.
The door stops repeat-
edly when closing.
H34 Electronic obstacle recognition on
closing in the same position by sta-
tionary obstacle.
Remove the obstruction.
Clean the floor guide.
Door remains open. H41 Step function active. Automatic reset after an impulse.
Door remains open. H44 Manual reset button > 1 min. ac-
tive.
Have the sensor repaired by a
qualified person.
Reset key switch.
Door stays still. H45 Door leaf deflected. Engage the door leaf.
Otherwise have the system re-
paired by a qualified person.
Search run notified. H61
H62
Search run of the door after a reset
or after power recovery.
Allow the search run to travel its full
course.
Door operates at a re-
duced speed.
H71 Battery operation Wait for power recovery,
switch on mains supply.
Door remains open or in
normal operation.
H72 Battery charge < 15 % Wait until the battery is suciently
charged.
Door remains closed. – Operating mode such as OFF, EXIT
or P.
E.g. select operating mode
AUTOMATIC 1.
Door remains open. – Operating mode such as OPEN or P. E.g. select operating mode
AUTOMATIC 1.
Door stays still. E0 … Safety shutdown of control. Perform software reset.
Otherwise have the system re-
paired by a qualified person.
The door does not lock
in OFF.
E11 Lock is jammed or defective. Push the door leaves for a few se-
conds against the closed position in
operating mode OFF when the door
is closed. Have the system repaired
by an expert.
The door does not open
after changing from
OFF to AUTOMATIC.
The lock makes switch-
ing noises from time to
time.
E11 Lock is jammed or defective. Push the door leaves for a few se-
conds against the closed position in
operating mode AUTOMATIC 1.
Have the system repaired by an
expert.

20 Instructions for Use T-1929 e
System behaviour No. Cause Remedy/ rectification
The door does not open
in OFF when the key
switch is used. The lock
makes switching noises.
E11 Lock is jammed or defective.. Switch on with the key switch and
then push the door leaves briefly
against the closed position. Have
the system repaired by a qualified
person
Dependent on configura-
tion.
E2 ... Error in bus system Have the system repaired by a
qualified person.
The door closes slowly/
the door remains open.
E31 The safety facility in the closing direc-
tion is permanently active (>1 min.)
or defective.
Remove objects from the sensor
area. Otherwise have the system
repaired by a qualified person
The door closes slowly/
the door remains open.
E32 The safety facility in the closing di-
rection is permanently active
(>1 min.) or defective.
Remove objects from the sensor
area. Otherwise have the system
repaired by a qualified person
The door opens slowly/
the door remains open.
E33 The safety facility in the opening di-
rection is permanently active
(> 1 minute) or defective.
Remove objects from the sensor
area. Otherwise have the system
repaired by a qualified person
The door remains open/
the door remains open.
E34 The safety facility in the opening di-
rection is permanently active
(> 1 minute) or defective.
Remove objects from the sensor
area. Otherwise have the system
repaired by a qualified person
The door remains open. E41
E42
Activator inside > 1 min. active.
Activator outside > 1 min. active.
Get sensor adjusted by an expert.
Reset the key switch.
Door remains open. E43 Key switch > 1 min. active. Reset key switch.
Door remains open. E44 Emergency opening except in
operating mode OFF.
Have the system repaired
by a qualified person.
Door remains open. E45 Emergency opening
> 1 min. active.
Have the system repaired
by a qualified person.
Door remains open. E46 Emergency closing
> 1 min. active.
Have the system repaired
by a qualified person.
Door remains open. E47 Emergency opening in case of fire
> 1 min. active.
Have the system repaired
by a qualified person.
Door remains closed. E48 Emergency closure in case of fire
> 1 min. active.
Have the system repaired
by a qualified person.
The door stands still. E51 Encoder/motor defective. Have the system repaired
by a qualified person.
The door stands still. E53
E54
Anomaly in the travel distance.
Solid obstruction in the movement
area.
Remove firm obstacle in the travel-
ling range of the door. Perform a
software-reset. Have the system
repaired by an expert.
The door stands still. E61
E62
E63
Power supply is overloaded or volt-
age too low.
Get the power supply and connec-
tions checked by an expert.
The door stands still. E64
E65
Drive/control system is overheated. Wait for the automatic reset after
the door/control system has
cooled. Protect from direct
sunlight.
The door stands still. E66 Motor control defective. Have the system repaired by an
expert.
Door remains open or
normal operation.
E73 Battery unit defective Have the system repaired by an
expert.
The door collides with
people.
–Safety device or setting inadequate. Shut down the system.
(see chapter 2.7).