Toshiba RAV-SM560AT-E User manual

R410A
FILE NO. A02-014
Revised Nov. 2003
SERVICE MANUAL
SPLIT TYPE
RAV-SM560AT-E/RAV-SM800AT-E
RAV-SM560UT-E/RAV-SM800UT-E
RAV-SM560BT-E/RAV-SM800BT-E
RAV-SM560KRT-E/RAV-SM800KRT-E
RAV-SM560XT-E/RAV-SM800XT-E
PRINTED IN JAPAN, Apr.,2003 ToMo
File No.A02-014 in the page of the following table has been changed,
and the portion is expressed as mark.
2, 3, 5, 11, 20, 21, 29, 57,
Revised page 59, 60, 63, 64, 168, 170
Cord Heater Installation Work

– 2 –
CONTENTS
1. SPECIFICATIONS ................................................................................................ 3
2. AIR DUCTING WORK ........................................................................................ 12
3. CONSTRUCTION VIEWS (EXTERNAL VIEWS) ............................................... 13
4. SYSTEMATIC REFRIGERATING CYCLE DIAGRAM ....................................... 20
5. WIRING DIAGRAM ............................................................................................ 22
6. SPECIFICATIONS OF ELECTRICAL PARTS ................................................... 28
7. REFRIGERANT R410A ..................................................................................... 30
8. CONTROL BLOCK DIAGRAM .......................................................................... 38
9. CIRCUIT CONFIGURATION AND CONTROL SPECIFICATIONS .................... 48
10. TROUBLESHOOTING ....................................................................................... 65
11. REPLACEMENT OF SERVICE INDOOR P.C. BOARD ..................................... 88
12. SETUP AT LOCAL SITE AND OTHERS ........................................................... 92
13. ADDRESS SETUP ........................................................................................... 103
14. TROUBLESHOOTING <WALL TYPE> ............................................................ 108
15. DETACHMENTS............................................................................................... 135
16. EXPLODED VIEWS AND PARTS LIST ........................................................... 168
CORD HEATER INSTALLATION WORK.................................................. APPENDIX-1

– 3 –
1. SPECIFICATIONS
1-1. Indoor Unit
1-1-1. 4-Way Air Discharge Cassette Type
Note 1 : The cooling capacities and electrical characteristics are measured under the conditions speciied by JIS B 8616 based
on the reference piping. The reference piping consists of 3 m of main piping and 2 m of branch piping connected with 0
meter height.
Note 2 : The sound level is measured in an anechoic chamber in accordance with JIS B8616. Normally, the values measured in
the actual operating environment become larger than the indicated values due to the effects of external sound.
Note : Rated conditions Cooling : Indoor air temperature 27°C DB/19°C WB, Outdoor air temperature 35°C DB
Heating : Indoor air temperature 20°C DB, Outdoor air temperature 7°C DB/6°C WB
Model name
Standard capacity (Note 1) (kW)
Heating low temp. capacity (Note 1) (kW)
Energy consumption effect ratio (Cooling)
Power supply
Electrical
Running current (A)
Power consumption (kW)
characteristics
(Low temp.) (kW)
Power factor (%)
Main unit
Appearance Ceiling Panel Model
(Sold separately) Panel color
Height (mm)
Main unit Width (mm)
Outer Depth (mm)
dimension
Ceiling panel
Height (mm)
Width (mm)
(Sold separately)
Depth (mm)
Total weight
Main unit (kg)
Ceiling panel
Heat exchanger
Soundproof/Heat-insulating material
Fan
Fan unit Standard air flow High (Mid./Low) (m³/h)
Motor (W)
Air filter
Controller (Sold separately)
Connecting
Gas side (mm)
Liquid side (mm)
pipe
Drain port (Nominal dia.)
Sound level High (Mid./Low) (Note 2) (dB•A)
RAV-SM560UT-E RAV-SM800UT-E
Cooling Heating Average Cooling Heating Average
5.3 5.6 7.1 8.0
(1.5 – 5.6) (1.5 – 6.3) (2.2 – 8.0) (2.2–9.0)
4.9 7
3.01 [B] 3.90 [A] 3.46 3.03 [B] 3.45 [B] 3.24
1 phase 230V (220 – 240V) 50Hz
8.42–7.72 6.87–6.29 11.32–10.37 11.22–10.28
1.76 1.435 2.34 2.32
1.89 2.73
95 95 94 94
Zinc hot dipping steel plate
RBC-U21PG (W) E
Moon-white (Muncel 2.5GY 9.0/0.5)
256
840
840
53
950
950
21 22
4.5
Finned tubu
Inflammable polyethylene foam Foamed polyethylen
Turbo fan
1050 1200
60
Attached ceiling panel
RBC-AMT21E
Ø12.7 (1/2”) Ø15.9 (5/8”)
Ø6.4 (1/4”) Ø9.5 (3/8”)
25 (Polyvinyl chloride tube)
32 29 27 34 31 28

– 4 –
• Operation characteristic curve
<Cooling> <Heating>
• Capacity variation ratio according to temperature
<Cooling> <Heating>
0020
15 40 60 70 80 100
2
4
6
8
10
12
14
Compressor speed (rps)
Current (A)
• Conditions
Indoor : DB27˚C/WB19˚C
Outdoor : DB35˚C
Air flow : High
Pipe length : 7.5m
230V
RAV-SM800UT-E
RAV-SM560UT-E
0020
15 40 60 80 90 100
2
4
6
8
10
12
16
14
Compressor speed (rps)
Current (A)
RAV-SM800UT-E
RAV-SM560UT-E
• Conditions
Indoor : DB20˚C
Outdoor : DB7˚C/WB6˚C
Air flow : High
Pipe length : 7.5m
230V
50
55
60
65
70
75
80
85
90
95
100
105
32 33 34 35 36 37 38 39 40 41 42 43
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB27˚C/WB19˚C
Indoor air flow : High
Pipe length : 7.5m 0
10
20
30
40
50
60
70
80
90
100
110
120
-14-12-10-8-6-4-20246810
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB20˚C
Indoor air flow : High
Pipe length : 7.5m

– 5 –
1-1-2. Concealed Duct Type
Note 1 : The cooling capacities and electrical characteristics are measured under the conditions speciied by JIS B 8616 based
on the reference piping. The reference piping consists of 3 m of main piping and 2 m of branch piping connected with 0
meter height.
Note 2 : The sound level is measured in an anechoic chamber in accordance with JIS B8616. Normally, the values measured in
the actual operating environment become larger than the indicated values due to the effects of external sound.
Note : Rated conditions Cooling : Indoor air temperature 27°C DB/19°C WB, Outdoor air temperature 35°C DB
Heating : Indoor air temperature 20°C DB, Outdoor air temperature 7°C DB/6°C WB
Model name
Standard capacity (Note 1) (kW)
Heating low temp. capacity (Note 1) (kW)
Energy consumption effect ratio (Cooling)
Power supply
Electrical
Running current (A)
Power consumption (kW)
characteristics
(Low temp.) (kW)
Power factor (%)
Main unit
Appearance Ceiling Panel Model
(Sold separately) Panel color
Height (mm)
Main unit Width (mm)
Outer Depth (mm)
dimension
Ceiling panel
Height (mm)
Width (mm)
(Sold separately)
Depth (mm)
Total weight
Main unit (kg)
Ceiling panel
Heat exchanger
Soundproof/Heat-insulating material
Fan
Fan unit Standard air flow High (Mid./Low) (m³/h)
Motor (W)
Air filter
Controller (Sold separately)
Connecting
Gas side (mm)
Liquid side (mm)
pipe
Drain port (Nominal dia.)
Sound level High (Mid./Low) (Note 2) (dB•A)
RAV-SM560BT-E RAV-SM800BT-E
Cooling Heating Average Cooling Heating Average
5.0 5.6 7.1 8.0
(1.5 – 5.6) (1.5 – 6.3) (2.2 – 8.0) (2.2–9.0)
4.6 6.2
2.60 [D] 3.27 [C] 2.94 2.73 [D] 3.21 [C] 2.97
1 phase 230V (220 – 240V) 50Hz
9.19–8.42 8.18–7.50 12.57–11.52 12.04–11.04
1.92 1.71 2.60 2.49
1.78 2.62
95 95 94 94
Zinc hot dipping steel plate
——
——
320
700
800 (+7.5)
——
——
——
39 53
——
Finned tubu
Inflammable polyethylene foam Foamed polyethylen
Multi-blade fan
840 1140
60 100
Attached main unit
RBC-AMT21E
Ø12.7 (1/2”) Ø15.9 (5/8”)
Ø6.4 (1/4”) Ø9.5 (3/8”)
25 (Polyvinyl chloride tube)
42 39 36 43 40 37

– 6 –
• Operation characteristic curve
<Cooling> <Heating>
• Capacity variation ratio according to temperature
<Cooling> <Heating>
0020
15 40 60 70 80 100
2
4
6
8
10
12
14
Compressor speed (rps)
Current (A)
• Conditions
Indoor : DB27˚C/WB19˚C
Outdoor : DB35˚C
Air flow : High
Pipe length : 7.5m
230V
RAV-SM560BT-E
0020
15 40 60 80 90 100
2
4
6
8
10
12
16
14
Compressor speed (rps)
Current (A)
RAV-SM560BT-E
• Conditions
Indoor : DB20˚C
Outdoor : DB7˚C/WB6˚C
Air flow : High
Pipe length : 7.5m
230V
50
55
60
65
70
75
80
85
90
95
100
105
32 33 34 35 36 37 38 39 40 41 42 43
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB27˚C/WB19˚C
Indoor air flow : High
Pipe length : 7.5m
RAV-SM800BT-E RAV-SM800BT-E
0
10
20
30
40
50
60
70
80
90
100
110
120
-14-12-10-8-6-4-20246810
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB20˚C
Indoor air flow : High
Pipe length : 7.5m

– 7 –
1-1-3. High-WallType
Note 1 : The cooling capacities and electrical characteristics are measured under the conditions speciied by JIS B 8616 based
on the reference piping.The reference piping consists of 3 m of main piping and 2 m of branch piping connected with 0
meter height.
Note 2 : The sound level is measured in an anechoic chamber in accordance with JIS B8616. Normally, the values measured in
the actual operating environment become larger than the indicated values due to the effects of external sound.
Note : Rated conditions Cooling : Indoor air temperature 27°C DB/19°CWB, Outdoor air temperature 35°C DB
Heating : Indoor air temperature 20°C DB, Outdoor air temperature 7°C DB/6°C WB
Model name
Standard capacity (Note 1) (kW)
Heating low temp. capacity (Note 1) (kW)
Energy consumption effect ratio (Cooling)
Power supply
Electrical Running current (A)
Power consumption (kW)
characteristics (Low temp.) (kW)
Power factor (%)
Main unit
Appearance Ceiling Panel Model
(Sold separately) Panel color
Height (mm)
Main unit Width (mm)
Outer Depth (mm)
dimension
Ceiling panel Height (mm)
Width (mm)
(Sold separately) Depth (mm)
Total weight Main unit (kg)
Ceiling panel
Heat exchanger
Soundproof/Heat-insulating material
Fan
Fan unit Standard air flow High (Mid./Low) (m³/h)
Motor (W)
Air filter
Controller (Sold separately)
Connecting Gas side (mm)
Liquid side (mm)
pipe Drain port (Nominal dia.)
Sound level High (Mid./Low) (Note 2) (dB•A)
RAV-SM560KRT-E RAV-SM800KRT-E
Cooling Heating Average Cooling Heating Average
5.1 5.6 6.7 8
(1.5 – 5.6) (1.5 – 6.3) (2.2 – 8.0) (2.2–9.0)
4.9 5.8
2.93 [D] 3.29 [C] 3.11 2.46 [E] 3.00 [D] 3.24
1 phase 230V (220 – 240V) 50Hz
8.33–7.63 8.138–7.46 13.15–12.05 12.91–11.84
1.74 1.7 2.72 2.67
1.95 2.21
95 95 94 94
Pure white
——
——
298
998
208
——
——
——
12
——
Finned tubu
Inflammable polyethylene foam Foamed polyethylen
Turbo fan
840 1110
30
Attached main unit
Wired remote controller RBC-AMT21E
Ø12.7 (1/2”) Ø15.9 (5/8”)
Ø6.4 (1/4”) Ø9.5 (3/8”)
25 (Polyvinyl chloride tube)
45 41 36 45 41 36

– 8 –
• Operation characteristic curve
<Cooling> <Heating>
• Capacity variation ratio according to temperature
<Cooling> <Heating>
0020
15
40 60 70 80 100
2
4
6
8
10
12
14
Compressor speed (rps)
Current (A)
• Conditions
Indoor : DB27˚C/WB19˚C
Outdoor : DB35˚C
Air flow : High
Pipe length : 7.5m
230V
RAV-SM560KRT-E
0020
15
40 60 80 90 100
2
4
6
8
10
12
16
14
Compressor speed (rps)
Current (A)
RAV-SM800KRT-E
RAV-SM560KRT-E
• Conditions
Indoor : DB20˚C
Outdoor : DB7˚C/WB6˚C
Air flow : High
Pipe length : 7.5m
230V
50
55
60
65
70
75
80
85
90
95
100
105
32 33 34 35 36 37 38 39 40 41 42 43
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB27˚C/WB19˚C
Indoor air flow : High
Pipe length : 7.5m
RAV-SM800KRT-E
0
10
20
30
40
50
60
70
80
90
100
110
120
-14-12-10-8-6-4-20246810
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB20˚C
Indoor air flow : High
Pipe length : 7.5m

– 9 –
Note 1 : The cooling capacities and electrical characteristics are measured under the conditions speciied by JIS B 8616 based
on the reference piping.The reference piping consists of 3 m of main piping and 2 m of branch piping connected with 0
meter height.
Note 2 : The sound level is measured in an anechoic chamber in accordance with JIS B8616. Normally, the values measured in
the actual operating environment become larger than the indicated values due to the effects of external sound.
Note : Rated conditions Cooling : Indoor air temperature 27°C DB/19°CWB, Outdoor air temperature 35°C DB
Heating : Indoor air temperature 20°C DB, Outdoor air temperature 7°C DB/6°C WB
1-1-4. FlexibleType
Model name
Standard capacity (Note 1) (kW)
Heating low temp. capacity (Note 1) (kW)
Energy consumption effect ratio (Cooling)
Power supply
Electrical Running current (A)
Power consumption (kW)
characteristics (Low temp.) (kW)
Power factor (%)
Main unit
Appearance Ceiling Panel Model
(Sold separately) Panel color
Height (mm)
Main unit Width (mm)
Outer Depth (mm)
dimension
Ceiling panel Height (mm)
Width (mm)
(Sold separately) Depth (mm)
Total weight Main unit (kg)
Ceiling panel
Heat exchanger
Soundproof/Heat-insulating material
Fan
Fan unit Standard air flow High (Mid./Low) (m³/h)
Motor (W)
Air filter
Controller (Sold separately)
Connecting Gas side (mm)
Liquid side (mm)
pipe Drain port (Nominal dia.)
Sound level High (Mid./Low) (Note 2) (dB•A)
RAV-SM560XT-E RAV-SM800XT-E
Cooling Heating Average Cooling Heating Average
5.1 5.6 6.7 8
(1.5 – 5.6) (1.5 – 6.3) (2.2 – 8.0) (2.2–9.0)
4.9 5.8
2.93 [D] 3.29 [C] 3.11 2.46 [E] 3.00 [D] 3.24
1 phase 230V (220 – 240V) 50Hz
8.33–7.63 8.138–7.46 13.15–12.05 12.91–11.84
1.74 1.7 2.72 2.67
1.95 2.21
95 95 94 94
Pure white
——
——
298
998
208
——
——
——
12
——
Finned tubu
Inflammable polyethylene foam Foamed polyethylen
Cross flow fan
840 1110
30
Attached main unit
Wired remote controller RBC-AMT21E
Ø12.7 (1/2”) Ø15.9 (5/8”)
Ø6.4 (1/4”) Ø9.5 (3/8”)
25 (Polyvinyl chloride tube)
39 36 36 45 41 36

– 10 –
• Operation characteristic curve
<Cooling> <Heating>
• Capacity variation ratio according to temperature
<Cooling> <Heating>
0020
15
40 60 70 80 100
2
4
6
8
10
12
14
Compressor speed (rps)
Current (A)
• Conditions
Indoor : DB27˚C/WB19˚C
Outdoor : DB35˚C
Air flow : High
Pipe length : 7.5m
230V
RAV-SM560XT-E
0020
15
40 60 80 90 100
2
4
6
8
10
12
14
Compressor speed (rps)
Current (A)
RAV-SM800XT-E
RAV-SM560XT-E
• Conditions
Indoor : DB20˚C
Outdoor : DB7˚C/WB6˚C
Air flow : High
Pipe length : 7.5m
230V
50
55
60
65
70
75
80
85
90
95
100
105
32 33 34 35 36 37 38 39 40 41 42 43
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB27˚C/WB19˚C
Indoor air flow : High
Pipe length : 7.5m 0
10
20
30
40
50
60
70
80
90
100
110
120
-14-12-10-8-6-4-20246810
Outsoor temp. (˚C)
Capacity ratio (%)
• Conditions
Indoor : DB20˚C
Indoor air flow : High
Pipe length : 7.5m
RAV-SM800XT-E