Toshiba B-FV4D-GS12-QM-R User manual

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B-FV4D SERIES Printer
Owner’s Manual
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B-FV4D-GS12-QM-R
B-FV4D-GS12-QM-R
B-FV4D-TS12-QM-R
B-FV4D-TS12-QM-R
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i
FCCComplianceStatement
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassAdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsare
designedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,uses,andcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe
instructions,maycauseharmfulinterferencetoradiocommunications.
However,thereisnoguaranteethattheinterferencewillnotoccurina
particularinstallation.Ifthisequipmentdoescauseharmfulinterferenceto
radioortelevisionreception,whichcanbedeterminedbyturningthe
equipmentoffandon,theuserisencouragedtotrytocorrectthe
interferencebythefollowingmeasures:
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￭ Reorientorrelocatethereceivingantenna.
￭ Increasetheseparationbetweentheequipmentandthereceiver.
￭ Connecttheequipmentintoadifferentoutletonadifferentcircuit.
￭ ConsultthedealeroranexperienceRadio/TVtechnicianforhelp.
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Thisunitwastestedwithshieldedcablesontheperipheraldevices.Shieldedcables
mustbeusedwiththeunittoinsurecompliance.Theuseriscautionedthatany
changesormodificationsnotexpresslyapprovedbyToshiba TECCorporationcould
voidtheuser’sauthoritytooperatetheequipment.

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ii
LiabilityDisclaimer
ToshibaTECCorporationtakesstepstoassurethatthecompany’spublished
engineeringspecificationsandmanualsarecorrect;however,errorsdo
occur.Toshibareservestherighttocorrectanysucherrorsanddisclaimsany
resultingliability.InnoeventshallToshi ba oranyoneelseinvolvedinthe
creation,production,ordeliveryoftheaccompanyingproduct(including
hardwareandsoftware)beliableforanydamageswhatsoever(including,
withoutlimitation,damagesforlossofbusinessprofits,business
interruption,lossofbusinessinformation,orotherpecuniaryloss)arising
outoftheuseofortheresultsofuseoforinabilitytousesuchproduct,
evenifTos hi b ahasbeenadvisedofthepossibilityofsuchdamages.
Caution
Anychangesormodificationsnotexpresslyapprovedbytheparty
responsibleforcompliancecouldvoidtheuser'sauthoritytooperatethe
equipment.
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iii
Precautions for the handling of Wireless
Communication Devices
This product is classified as “wireless equipment for stations of low-power data
transmissions systems” under the Wireless Telegraphy Act, and does not
require a radio transmission license. The law prohibits modification of the
interior of this product.
Regulatory Information
This product must be installed and used in strict accordance with the
manufacturer’s instructions as described in the user documentation that comes
with the product. This device complies with the following radio frequency and
safety standards.
Standards below are certified under the operation with the provided antenna.
Do not use this product with other antennas.
Europe - EU Declaration of Conformity
Hereby, TOSHIBATEC, declares that B-FV4D series are in compliance with
the essential requirements and other relevant provisions of Directive
1999/5/EC.
USA-Federal Communications Commission (FCC)
NOTE: This equipment has been tested and found to comply with the limits for
a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction
manual, may cause harmful interference to radio communications. Operation
of this equipment in a residential
area is likely to cause harmful interference in which case the user will be
required to correct the interference at
his own expense.

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iv
CAUTION:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Any changes or modifications not expressly approved by the grantee of this
device could void the user's authority to operate the equipment.
RF EXPOSURE WARNING:
This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or transmitter.
End-users and installers must be provide with antenna installation instructions
and transmitter operating conditions for satisfying RF exposure compliance.

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Canada - Industry Canada (IC)
This device complies with Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada exemptes de licence RSS
standard(s).
Son fonctionnement est soumis aux deux conditions suivantes :
(1) cet appareil ne doit pas causer d'interférence et
(2) cet appareil doit accepter toute interférence, notamment les
interférences qui peuvent affecter son fonctionnement.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry
Canada (IC) radio frequency exposure limits. The Wireless Device should be
used in such a manner such that the potential for human contact during normal
operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific
Absorption Rate (“SAR”) limits when operated in portable exposure conditions.
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite
d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l’appareil de
sans fil de façon à minimiser les contacts humains lors du fonctionnement
normal.
Ce périphérique a également été évalué et démontré conforme aux limites
d'exposition aux RF d'IC dans des conditions d'exposition à des appareils
mobiles (antennes sont supérieures à 20 cm à partir du corps d'une personne).
Approved Countries/Regions for use for the devices
This equipment is approved to the radio standard by the specific
countries/regions. Please ask TOSHIBA TEC authorized dealer or service
engineer.
Precaution for Use

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vi
This product communicates with other devices by radio. Depending on the installation
location, orientation, environment, etc., its communication performance may deteriorate or
devices installed near by may be affected.
Bluetooth®devices operate within the same radio frequency range and may interfere with
one another. If you use Bluetooth®, you may occasionally experience a less than optimal
network performance or even lose your network connection.
If you should experience any such problem, immediately turn off your
Bluetooth®.
Keep away from a microwave.
Communication performance may deteriorate or a communication error may
occur due to the radio emitted from a microwave.
Do not use the product on a metal table or near a metal object.
Communication performance may be deteriorated.
* Bluetooth®is a registered trademark owned by Bluetooth SIG, Inc.
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Contents

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vii
1Introduction ...........................................................................................................1
1.1Features..................................................................................................1
1.2Unpacking ..............................................................................................2
1.3UnderstandingYourPrinter ...................................................................3
1.3.1PerspectiveView............................................................................3
1.3.2BackView.......................................................................................4
1.3.3InteriorView ..................................................................................5
1.4PrinterLights ..........................................................................................6
1.4.1StatusLights ...................................................................................6
1.4.2SystemMode .................................................................................7
2GettingStarted.......................................................................................................8
2.1AttachingPower.....................................................................................8
2.2TurningOn/OffthePrinter.....................................................................9
2.2.1TurnOnthePrinter ........................................................................9
2.2.2TurnOffthePrinter ......................................................................10
2.3LoadingMedia......................................................................................11
2.3.1PreparingMedia...........................................................................11
2.3.2PlacingMediaRoll........................................................................11
2.3.3TestingMediaFeed ......................................................................14
2.3.4MediaTypes .................................................................................15
3PrinterOperation .................................................................................................17
3.1MediaSensorCalibration.....................................................................17
3.2SelfTestandDumpMode ....................................................................18
3.2.1SelfTest ........................................................................................18
3.2.2DumpMode .................................................................................20
3.3ResettingYourPrinter ..........................................................................20
3.4MediaSensing......................................................................................21
3.4.1TransmissiveSensor .....................................................................21
3.4.2ReflectiveSensor..........................................................................22
3.5WirelessConnection(Optional)...........................................................23
3.5.1Bluetooth .....................................................................................23
4Maintenance ........................................................................................................28
4.1Cleaning................................................................................................28
4.1.1Printhead......................................................................................28
4.1.2MediaHousing .............................................................................29
4.1.3Sensor...........................................................................................30
4.1.4PlatenRoller .................................................................................31
4.2ReplacingRTCBattery(Optional).........................................................32

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viii
5Troubleshooting ...................................................................................................33
5.1PrinterIssues........................................................................................33
5.2MediaIssues.........................................................................................34
5.3OtherIssues .........................................................................................36
6Specifications .......................................................................................................37
6.1Printer ..................................................................................................37
6.2Media ...................................................................................................39
6.3BarCode...............................................................................................40
6.4Bluetooth .............................................................................................43
6.5ElectricalandOperatingEnvironment .................................................44
6.6PhysicalDimension ..............................................................................44
6.7Interfaces..............................................................................................45
6.7.1USB ...............................................................................................45
6.7.2Ethernet .......................................................................................46
6.7.3RS‐232C ........................................................................................47
6.7.4Centronics ....................................................................................48
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1Introduction Features
1
1Introduction
ThankyouforpurchasingaToshi baB‐FV4Dprinter.Thismanualprovides
informationabouthowtosetupandoperateyourprinter,loadthemedia
andsolvecommonproblems.
1.1Features
￭ VariousConnectivityOptionsUSB,Ethernet,RS‐232C,Centronics
￭ EasyOperationOne‐buttondesignforeasycontrol
￭ HighPrintResolution203dpiforGSmodels,300dpiforTSmodels
￭ FastPrintSpeedMax6inches/secforGSmodels,max4inches/sec
forTSmodels
￭ WirelessConnectionBuildawirelessprintingenvironmentwith
Bluetooth
￭ ExternalMemoryTheextraUSBportallowsyoutouseaUSBflash
driveforstorage
￭ AccessoriesItiseasiertocompletetaskswithaccessories:fullcutter,
partialcutter,peeler,externalmediastand

1Introduction Unpacking
2
1.2Unpacking
Makesureallofthefollowingitemsareincludedinyourpackage.
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ToshibaB‐FV4DPrinter
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ToshibaB‐FV4D
QuickInstallation
Guide
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CD
Includingdocumentand
software
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USBCable
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PowerSupply
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ACPowerCord
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Whenyoureceivetheprinter,openthepackageimmediatelyandinspectfor
shippingdamage.Ifyoudiscoveranydamage,contacttheshippingcompany
andfileaclaim.Toshi baisnotresponsibleforanydamageincurredduring
shipping.Saveallpackagematerialsfortheshippingcompanytoinspect.
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NoteIfanyitemismissing,pleasecontactyourlocaldealer.

1IntroductionUnderstandingYouPrinter
3
1.3UnderstandingYourPrinter
1.3.1PerspectiveView
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1IntroductionUnderstandingYouPrinter
4
1.3.2BackView
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OptionalInterfaces
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1IntroductionUnderstandingYouPrinter
5
1.3.3InteriorView

1Introduction PrinterLights
6
1.4PrinterLights
TherearetwoLEDlightsthatshowthestatusofyourprinter.
1.4.1StatusLights
Statuslightshelpyoucheckprinter’scondition.Thefollowingtablesshow
theblinkingspeedofstatuslightsandtheconditionstheyindicate.
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SymbolBlinkingSpeedBlinkingInterval
Fast0.5Second
Medium1Second
Slow2Seconds
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LED1LED2Description
OffOffTheprintmoduleisopenedwhentheprinteristurnedon.
GreenOffIntheonlinemode.
GreenOffTheprinteristransmittingdata.
GreenOffInapausestate.
GreenGreenTheprinteriswritingdatatotheflashorUSBmemory.
GreenGreenTheUSBmemoryisbeinginitialized.Theprocesstakes
about15seconds.
OrangeGreenPaperjam.
OrangeRedThemediaisoutwhentheprintdataissenttotheprinter.
OrangeRedPaperend.
RedGreenCommunicationerror(RS‐232C).
RedGreenCuttererror(withoptionalcutter).
FlashROMontheCPUboarderrororUSBmemoryerror.
AneraseerroroccurredwhenformattingtheUSBmemory.
RedGreen
UnabletosavefilesduetoinsufficientUSBmemory.
RedGreenCommanderror.
RedOrangeHeadhightemperatureerror.
RedOrangeTheprintheadisbroken.
RedRedCover(ThermalHead)openerror.
RedRedTheRTCbatteryislow.(Iftheprinterhasabuilt‐inRTC)

1Introduction PrinterLights
7
1.4.2SystemMode
Thesystemmodeconsistsofstatuslightcolorcombinations.Itcontainsalist
ofcommandsforyoutoselectandrun.

Toenterthesystemmodeandrunthecommand,dothefollowing:
1.Turnofftheprinter.
2.PressandholdtheFEEDbutton,andturnontheprinter.
3.Bothstatuslightsglowsolidorangeforafewseconds.Next,theyturnto
greenshortly,andthenturntoothercolors.
4.Whenstatuslightsshowthecolorcombinationyouneed,releasethe
FEEDbuttonimmediately.
5.PresstheFEEDbuttontorunthecommand.

Thefollowingtableisthecommandlistofthesystemmode.
LED1LED2Command
GreenRedTransmissiveSensorCalibration(Section3.1)
GreenOrangeReflectiveSensorCalibration(Section3.1)
RedRedResettingthePrinter(Section3.3)
RedOrangeTPCLAutoCallCancellation
RedGreenDisableCheckingRTCBatteryCharge
OrangeRedDisableBASICMode
OrangeGreenSelfTestandDumpMode(Section3.2)


NoteForinformationaboutTPCLAutoCallandBASICMode,please
refertoB‐FV4Dtechnicalmanual.

2GettingStarted AttachingPower
8
2GettingStarted
Thischapterdescribeshowtosetupyourprinter.
2.1AttachingPower
1.MakesurethepowerswitchissettotheOFFposition.
2.Insertthepowersupply’sconnectorintotheprinterpowerjack.
3.InserttheACpowercordintothepowersupply.
4.PlugtheotherendoftheACpowercordintothewallsocket.
ImportantUseonlypowersupplieslistedintheuserinstructions.




WarningDonotplugtheACpowercordwithwethands,oroperatethe
printerandthepowersupplyinanareawheretheymaygetwet.Serious
injurymayresultfromtheseactions!

2GettingStartedTurningOn/OffthePrinter
9
2.2TurningOn/OffthePrinter
Whentheprinterisconnectedtoahost(thecomputer),itisgoodtoturnon
theprinterbeforeturningonthehost,andturnoffthehostbeforeturning
offtheprinter.
2.2.1TurnOnthePrinter
1. Toturnontheprinter,turnonthePowerSwitchasbelow.The“I”isthe
ONposition.

2. Bothstatuslightsglowsolidorangeforafewseconds,andthenLED2
goesout,whileLED1turnstosolidgreen.


NoteIfyouconnecttheprintertotheinternetorinsertaUSBdrive
beforeturningontheprinter,itwilltakelongerfortheprintertoenter
theonlinemode(LED1glowssolidgreen)afteryouturniton.



2GettingStartedTurningOn/OffthePrinter
10
2.2.2TurnOffthePrinter
1.MakesureLED2isoffandLED1issolidgreenbeforeturningoffthe
printer.
2.Toturnofftheprinter,turnoffthePowerSwitchasbelow.The“O”is
theOFFposition.


CautionDonotturnofftheprinterduringdatatransmission.

2GettingStarted LoadingMedia
11
2.3LoadingMedia
Therearevarioustypesandsizesforthemediaroll.Loadtheapplicablemedia
tosatisfyyourneed.
2.3.1PreparingMedia
Theinsidewoundandoutsidewoundmediarollcanbeloadedintotheprinter
thesameway.Incasethemediarollisdirtyduringshipping,handlingorstorage,
removetheoutsidelengthofthemedia.Ithelpsavoiddraggingadhesiveand
dirtymediabetweentheprintheadandplatenroller.

InsideWoundOutsideWound

2.3.2PlacingMediaRoll
1.Openthetopcoveroftheprinter.
