Toshiba Satellite 5000 Series User manual

UNINTERRUPTIBLE POWER SYSTEM (UPS)
Part # 92973-001
December 2018
Manufactured in the USA
© Copyright 2018 TOSHIBA International Corporation
All rights reserved.
5000 SERIES 3P1
INDUSTRIAL UPS
3-Phase, 480Vin - Single Phase, 120Vout
INSTALLATION AND OPERATION MANUAL
15, 30, 50 KVA

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
b

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 c
UNINTERRUPTIBLE POWER SYSTEM (UPS)
3-PHASE, 480V IN, SINGLE-PHASE, 120V OUT
INSTALLATION AND OPERATION MANUAL
15, 30, 50 KVA
Part # 92973-001
December 2018
5000 SERIES 3P1
INDUSTRIAL UPS

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
d
Product Use and Warranty Restrictions
The Toshiba products listed in this document are intended for usage in general electronics applications (computer, personal
equipment, o󰀩ce equipment, measuring equipment, industrial robotics, domestic appliances, etc.). These Toshiba products
are neither intended nor warranted for usage in certain applications outlined in Section 3.3 Unintended Usage on page 6
of this manual.
NOTICE
PLEASE INFORM TOSHIBA INTERNATIONAL CORPORATION OR AUTHORIZED REPRESENTATIVE IN
CASE OF INCONSISTENCIES, OMISSIONS, OR QUESTIONS.
Contact us at: [email protected] or visit us at:
www.toshiba.com/tic/industrial/uninterruptible-power-systems
The instructions contained in this manual are not intended to cover all of the details or variations in equipment, or to provide
for every possible contingency concerning installation, operation, or maintenance. Should further information be required
or if problems arise which are not covered su󰀩ciently, contact your Toshiba sales o󰀩ce or call Toshiba Power Electronics
Division at 855-803-7087
The contents of this instruction manual shall not become a part of or modify any prior or existing agreement, commitment, or
relationship. The sales contract contains the entire obligation of Toshiba International Corporation Power Electronics Division.
The warranty contained in the contract between the parties is the sole warranty of Toshiba International Corporation Power
Electronics Division and any statements contained herein DO NOT create new warranties or modify the existing warranty.
Any electrical or mechanical modications to the equipment discussed herein, without prior written consent of Toshiba
International Corporation, will void all warranties and may void the UL/CUL/CE/ETL listing. Unauthorized modications can
also result in personal injury, loss of life, or destruction of the equipment.
QUALIFIED PERSONNEL ONLY
Only qualied persons are to install, operate, or service this equipment according to all applicable codes and
established safety practices. The denition of Qualied Personnel is detailed in Section 2.3

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 e
UNINTERRUPTIBLE POWER SYSTEM (UPS)
Please complete the following information and retain for your records.
Unless otherwise specied, the warranty period for the UPS or UPS part is 36 months from the shipment date (see Toshiba
International Corporation bill of lading).
Unless otherwise specied, the warranty period for a UPS battery or battery system is 36 months from the shipment date
(see Toshiba International Corporation bill of lading).
JOB NUMBER
MODEL NUMBER
SERIAL NUMBER
APPLICATION
SHIPMENT DATE
INSTALLATION DATE
STARTUP
PERFORMED BY

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
f
Purpose
This manual provides information on how to safely install your Toshiba International Corporation power electronics product.
This manual includes a section of general safety instructions that describes the warning labels and symbols that are
used throughout the manual. Read the manual completely before installing, operating, or performing maintenance on this
equipment.
This manual and the accompanying drawings should be considered a permanent part of the equipment and should be
readily available for reference and review. Dimensions shown in the manual are in metric and/or the English customary
equivalent.
Toshiba International Corporation reserves the right, without prior notice, to update information, make product changes, or
discontinue any product or service identied in this publication. (See https://www.toshiba.com/tic/industrial/uninterruptible-
power-systems. )
Toshiba is a registered trademark of the Toshiba Corporation. All other product or trade references appearing in this manual
are registered trademarks of their respective owners.
Toshiba International Corporation shall not be liable for direct, indirect, special, or consequential damages resulting from the
use of the information contained within this manual.
This manual is copyrighted. No part of this manual may be photocopied or reproduced in any form without the prior written
consent of Toshiba International Corporation.
© Copyright 2018 Toshiba International Corporation
All rights reserved.
Printed in the U.S.A.
Toshiba Customer Support Center
Contact the Toshiba Customer Support Center for assistance with application information or for any problems that you may
experience with your Toshiba Uninterruptible Power System (UPS).
Toshiba Customer Support Center
8 a.m. to 5 p.m. (CST) – Monday through Friday
USA Toll Free [phone]
Tel [phone] Fax [phone]
E-mail – [email protected]
Web – www.toshiba.com/tic/industrial-systems/uninterruptible-power-systems
You may also contact Toshiba by writing to:
TOSHIBA INTERNATIONAL CORPORATION
SOCIAL INFRASTRUCTURE SYSTEMS GROUP
POWER ELECTRONICS DIVISION
13131 West Little York Road
Houston, Texas 77041-9990
Attn.: 5000 Series UPS Product Manager
For further information on Toshiba products and services, please visit our website at:
www.toshiba.com/tic/industrial-systems/uninterruptible-power-systems

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 i
Contents
1 Introduction................................................................................................................................... 1
2 General Safety Instructions......................................................................................................... 2
2.1 Symbols ............................................................................................................................ 2
2.2 Signal Words .................................................................................................................... 3
2.3 Qualied Personnel .......................................................................................................... 3
2.4 Factory Authorized Personnel........................................................................................... 3
3 Important Safety Instructions...................................................................................................... 4
3.1 Unintended Usage ............................................................................................................ 4
3.2 Disclaimer ......................................................................................................................... 5
3.3 General Maintenance ....................................................................................................... 5
3.4 Transporting ...................................................................................................................... 5
4 Unpacking ..................................................................................................................................... 6
4.1 General Instructions.......................................................................................................... 6
4.2 Inspection/Storage ............................................................................................................ 7
4.3 Unpack the 5000 Series UPS ........................................................................................... 8
4.4 Transporting By Crane .....................................................................................................11
5 Warning Labels........................................................................................................................... 12
6 Storage/Operating Environment ............................................................................................... 16
6.1 Storage Environment ..................................................................................................... 16
6.2 Operating Precautions .................................................................................................... 16
6.4 Maintenance Precautions ............................................................................................... 18
7 Enclosure Layout ....................................................................................................................... 19
7.1 LCD Display and Status Indicators ................................................................................. 19
7.2 UPS Status Indicators..................................................................................................... 20
7.3 MBS Mimic Display ......................................................................................................... 21
8 Installation................................................................................................................................... 22
8.1 Installation Safety ........................................................................................................... 22
8.2 Unpacking ....................................................................................................................... 24
8.3 UPS Clearance ............................................................................................................... 24
8.4 UPS Anchorage .............................................................................................................. 25
8.5 Conduit Landing Plates................................................................................................... 27

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
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9 UPS Wiring .................................................................................................................................. 29
9.1 Wiring Safety .................................................................................................................. 29
9.2 Power Cable Access ....................................................................................................... 29
9.3 50/40kVA Power and Ground Cable Routing .................................................................. 30
9.4 Power Terminals and Cable Sizing ................................................................................. 31
9.5 Grounding Wire............................................................................................................... 33
9.6 External Breakers ........................................................................................................... 33
9.7 One-Line Diagram .......................................................................................................... 34
10 Communication Interfaces ...................................................................................................... 35
10.1 Remote Contacts .......................................................................................................... 35
10.2 Programmable Output Relay ........................................................................................ 37
10.3 RemotEye Network Card Option .................................................................................. 39
10.4 Human Machine Interface (HMI) Option ....................................................................... 39
 ........................................................................................................................... 40
11.1 Specications – 5000 Series UPS 3P–3W 480Vin, 1P–2W 120V ...........................................................40
11.2 E󰀩ciency vs. Load (Typical) ......................................................................................... 42
11.3 Thermal Loss vs. Load (Typical) .................................................................................. 42
12 Operator Interface .................................................................................................................... 43
12.1 Operator Controls ......................................................................................................... 43
12.2 Operator Controls – Light Emitting Diodes (LED) ......................................................... 44
12.3 LED Status Indicators ................................................................................................... 44
12.4 Touch Screen Display ................................................................................................... 45
12.5 Header Bar ................................................................................................................... 46
12.6 Footer Bar ..................................................................................................................... 46
12.7 Quick Access Toolbar ................................................................................................... 47
12.8 5000 Menu Tree ........................................................................................................... 48
12.9 Toolbar: Security ........................................................................................................... 49
12.10 Toolbar: Buzzer ON/OFF ............................................................................................ 49
12.11 Toolbar: SCREEN LOCK/ SCREEN UNLOCK ........................................................... 49
12.12 Toolbar: QUICK VIEW ON/OFF .................................................................................. 50
12.13 Tab: Main – RUN/STOP .............................................................................................. 51
12.14 Tab: Monitor ................................................................................................................ 53
12.15 Tab: Setup ................................................................................................................... 54
12.16 Tab: Record ................................................................................................................ 56
12.17 Tab: Help ..................................................................................................................... 57
12.18 5000 Series Parameter Denitions ............................................................................. 57
12.19 System Fault Messages ............................................................................................. 58
12.20 System Warning Messages ........................................................................................ 58
12.21 System Mode Messages ............................................................................................ 60
12.22 System Status Messages ........................................................................................... 61

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 iii
13 UPS Operation .......................................................................................................................... 62
13.1 Start the UPS On-Line Mode ........................................................................................ 62
13.2 Stop the UPS (Switch to Bypass Mode) ....................................................................... 63
13.3 Switch the UPS from Online to Maintenance Bypass .................................................. 63
13.4 Switch the UPS from Maintenance Bypass to Online ................................................... 64
13.5 Restore System Power after an EPO Shutdown .......................................................... 65
13.6 Battery Backup Time and Discharge Process ............................................................ 65
13.7 Battery Recharge .......................................................................................................... 66
13.8 Audible Alarm Functions ............................................................................................... 67
14 Options...................................................................................................................................... 68
14.1 Remote Monitoring System – RemotEye 4................................................................... 68
14.2 Remote System Monitoring – Remote Radar ............................................................... 68
15 External Layouts/Dimensions/Shipping Weights.................................................................. 69
Appendix A – Dimensional Drawings .............................................................................................. 70
................................................................... 76
Appendix C – Installation Planning Guide ...................................................................................... 80

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5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 1
1 Introduction
This manual provides information on how to safely operate your 5000 Series Industrial 3-Phase Input -Single Phase Output
Uninterruptible Power System (UPS). This manual includes a section of general safety instructions that describes the
warning labels and symbols that are used throughout the manual. Read the manual completely before installing, operating,
or performing maintenance on this equipment.
Qualied personnel should read this manual carefully before transporting, installing, and wiring the UPS. In addition they
have a thorough understanding of the information provided in the chapters titled:
• General Safety Instructions
• Important Safety Instructions
• Safety Precautions
• Installation Precautions
Read this 5000 Series Operation Manual for important instructions on operating the UPS. This manual and the accompanying
drawings should be considered a permanent part of the equipment and should be readily available for reference and review.
Keep the Installation Manual and the Operation Manual near the UPS for necessary reference.
Dimensions shown in the manual are in metric and/or the English customary equivalent.
SAVE THESE INSTRUCTIONS

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
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2 General Safety Instructions
DO NOT attempt to transport, install, operate, maintain or dispose of this equipment until you have read and understood all
of the product safety information provided in this manual.
2.1 Symbols
The symbols listed below are used throughout this manual. When symbols are used in this manual they will include important
safety information that must be carefully followed.
Safety Alert Symbol indicates that a potential
personal injury hazard exists.
Prohibited Symbol indicates DO NOT take action.
Mandatory Symbol indicates that the following
instruction is required.
Ground Symbol indicates the location of the
equipment grounding conductor.
Electrical – Voltage & Shock Hazard Symbol
indicates parts inside may cause electric shock.
Explosion Hazard Symbol indicates parts may
explode.

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 3
2.2 Signal Words
The signal words listed below are used throughout this manual. When the words DANGER, WARNING, CAUTION and
ATTENTION are used in this manual they will include important safety information that must be carefully followed.
2.3 
Installation, operation, and maintenance shall be performed by Qualied Personnel Only. A Qualied Person is one
that has the skills and knowledge relating to the construction, installation, operation, and maintenance of the electrical
equipment described herein and has received safety training on the hazards involved (Refer to the latest edition of NFPA
70E for additional safety requirements).
Qualied Personnel shall:
• Have read the entire operation manual.
• Be familiar with the construction and function of the 5000 UPS, the equipment being driven, and the hazards involved.
• Be trained and authorized to safely energize, de-energize, ground, lockout/tagout circuits and equipment, and clear
faults in accordance with established safety practices.
• Be trained in the proper care and use of protective equipment such as safety shoes, rubber gloves, hard hats, safety
glasses, face shields, ash clothing, etc., in accordance with established safety practices.
• Be trained in rendering rst aid.
For further information on workplace safety visit www.osha.gov.
2.4 Factory Authorized Personnel
Factory authorized personnel have been factory trained and certied to service and repair the UPS. Contact the Toshiba
Customer Support Center for assistance in locating the factory 5000 Series-authorized personnel nearest you.
The word DANGER in capital letters preceded
by the safety alert symbol indicates that an
imminently hazardous situation exists, and if not
avoided will result in loss of life or serious injury
to personnel.
The word WARNING in capital letters preceded by
the safety alert symbol indicates that a potentially
hazardous situation exists, and if not avoided
may result in loss of life or serious injury to
personnel.
The word CAUTION in capital letters preceded by
the safety alert symbol indicates that a potentially
hazardous situation exists, and if not avoided may
result in minor or moderate injury.
The word NOTICE in capital letters without
the safety alert symbol indicates a potentially
hazardous situation exists, and if not avoided may
result in equipment and property damage.
NOTICE
CAUTION
WARNING
DANGER

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
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3 Important Safety Instructions
The following contains important instructions that should be followed during the installation, operation, and maintenance of
the 5000 Series UPS.
CAUTION
Misuse of this equipment could result in personal injury and/or equipment damage. In no event will
Toshiba Corporation be responsible or liable for either indirect or consequential damage or injury that
may come from the use of this equipment.
The UPS system output is equipped with four (4) internal breakers:
1) 3 Phase Primary Input
2) 1 Phase Static Bypass
3) 1 Phase Maintenance Bypass
4) 1 Phase Output
The maximum ambient operating temperature for the UPS is 104 °F (40 °C) at 100% load and 0.9 PF.
If the UPS is exposed to the same ambient temperature as the DC backup supply, the maximum operating ambient
temperature is:
• Battery backup: 90 °F (32 °C) at 100% load and 0.9 PF. Table 3.1 lists the nominal battery voltage.
TABLE 3.1: UPS NOMINAL BATTERY VOLTAGE
  
15kVA 120 VDC 135 VDC
30kVA 120 VDC 135 VDC
50kVA 120 VDC 135 VDC

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 5
3.1 Unintended Usage
DANGER
Never use this UPS System in any of the following applications:
a. Medical Operation Room Equipment
b. Life Support Equipment
c. Fire Prevention or Suppression Equipment
Use of this Energy Storage System in any of the above applications will result in serious personal injury or death.
WARNING
Always read all applicable regulations and standards for the specic application of this Energy Storage System.
Special precaustions must be undertaken when this Energy Storage System is used in the following applications:
a. Nuclear Power Plants
b. Communications Equipment
c. Transportation Equipment
Always consult highly trained and qualied technicians in these applications.
Improper use of the Energy Storage System in any of the above applications may result in serious personal injury or
death.
3.2 Disclaimer
IN NO EVENT WILL TOSHIBA CORPORATION BE RESPONSIBLE OR LIABLE FOR EITHER INDIRECT OR
CONSEQUENTIAL DAMAGE OR INJURY THAT MAY COME FROM THE MISUSE OF THIS EQUIPMENT. ANY
MODIFICATIONS WITHOUT AUTHORIZATION BY TOSHIBA COULD RESULT IN PERSONAL INJURIES, DEATH OR
DESTRUCTION OF THE UPS.
TOSHIBA RESERVES THE RIGHT TO MAKE CHANGES WITHOUT FURTHER NOTICE TO ANY PRODUCTS HEREIN
TO IMPROVE RELIABILITY, FUNCTION OR DESIGN. TOSHIBA DOES NOT ASSUME ANY LIABILITY ARISING OUT
OF THE APPLICATION OR USE OF ANY PRODUCT OR UPS DESCRIBED HEREIN; NEITHER DOES IT CONVEY ANY
LICENSE UNDER ITS PATENT RIGHTS, NOR THE RIGHTS OF OTHERS.

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
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3.3 General Maintenance
WARNING
DO NOT remove the rear/side panels, or any sheet metal not designed to be removed.
Removing rear/side panels may result in electric shock, burns, personal injuries or UPS failure.
Keep the area around the UPS clean.
Use a vacuum cleaner to clean dust and foreign material the UPS. Keep the exterior clean.
Only factory authorized personnel should perform internal general maintenance on the UPS.
Contact the authorized Toshiba Customer Support Center or an authorized Toshiba
representative for information on proper disposal of UPS components.
It is illegal to dispose of certain components without conforming to environmental regulations for
industrial/commercial waste.
3.4 Transporting
WARNING
DO NOT tilt the UPS more than 10° from upright position.
Tilting the UPS more than 10° may cause crushing, trapping or other personal injuries.
CAUTION
DO NOT transport, move, store, or place the UPS on its side.
Excessive force applied from heavy components inside may damage the UPS.
Avoid vibration or shock exceeding 0.5 g.
Failing to observe this precaution may cause damage to the UPS.
󰀨
Tools used to remove packaging materials may cause damage to the UPS.
DO NOT install the UPS in environments unsuitable for a NEMA 1 enclosure.
Submersion may cause electrical shock, personal injury or UPS failure.
DO NOT push or pull on the sides of the packaging or the UPS to move it. Always use a
crane, forklift, or pallet jack for transporting and positioning the UPS.
Pushing/pulling on the sides of the unit to move it may result in damage to the UPS.

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 7
4 Unpacking
4.1 General Instructions
The UPS should be as close as possible to its nal location. Allow enough space for forklift/crane operations to unpack the
UPS from the packing crate. Then remove the crate. Properly dispose of the crate.
Points to observe:
• Retain all small articles during unpacking and installation.
• Make sure that exterior paint is not scratched and that the UPS cabinet is not damaged before uncrating.
• DO NOT damage the UPS when using tools to remove packaging materials.
• If provided, DO NOT remove the protective plastic sheet cover until installation.
• Do not remove the protective fan covers over the fans until UPS start up. The fan covers should be removed
by factory authorized personnel. Packing materials should be disposed by the appropriate means.
• Immediately report any abnormalities to Toshiba Customer Support Center or an authorized representative.
• Locate and retain box labeled “Additional Parts Inside.” It contains bus bars and hardware required to connect
the UPS and Bypass cabinets together.

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
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4.2 Inspection/Storage
Inspection
Upon receipt of the UPS, perform an inspection for shipping damage should be performed. Use caution when removing the
unit from the pallet. Refer to labels or documentation attached to packing material.
Unpacking
Check the unit for loose, broken, bent or otherwise damaged parts. If damage has occurred during shipping, keep all original
crating and packing materials for return to the shipping agent.
NOTE: The factory warranty does not apply to damage incurred during shipping!
Ensure that the rated capacity and the model number specied on the nameplate and Bill of Lading conform to the order
specications.
Storage
During periods of non-use, the following guidelines are recommended for storage.
These instructions apply to installations that have already been through initial Start-up with Toshiba Service. For installations
that have not been through Start-up, arrange the intial power up with Toshiba Service.
Storage Preparation
1) Follow battery manufacturer storage recommendations for any batteries in the UPS system.
2) Stop the UPS.
3) Place the UPS Main Circuit Breaker and Bypass Circuit Breaker switch in the “OFF” position.
Storage Conditions
• For best results, store the UPS in the original shipping container.
• Storage temperature range: -4 to 104 °F (-20 to 40 °C)
• The optimum storage temperature is 70 °F (21 °C). At higher ambient temperature backup
batteries will require recharging more frequently during storage (refer to battery manufacturer
recommendations for details).
Avoid the following storage locations:
• Locations that are subject to extreme temperature changes or high humidity
• Locations that are subject to high levels of dust or metal particles
• Locations that are subject to excessive vibration
• Locations that are subject to inclement weather or exposure to water.
• Inclined oor surfaces
• Falling Particles

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001 9
4.3 Unpack the 5000 Series UPS
CAUTION
TOP HEAVY EQUIPMENT. THIS EQUIPMENT WILL TIP OVER EASILY UNTIL FIXED
IN PLACE.
Lift and move carefully, and only with adequate equipment and trained personnel.
IMPROPER LIFTING CAN RESULT IN INJURY OR DEATH.
FIGURE 4.1: FORK GUIDE DIMENSIONS FOR LARGE AND SMALL ENCLOSURES
DIMENSIONS
in.
(mm)
3.9
(99)
8.3
(211) 14.4
(366) 20.5
(521)
FRONT FORK GUIDES - 50/40KVA MBS & I/O CABINET OR 15KVA UPS
FRONT FORK GUIDES - 50/40KVA POWER ELECTRONICS CABINET OR 30KVA UPS
3.9
(99)
31.3
(886) 37.4
(949) 43.5
(1096)
SIDE FORK ENTRY - EITHER CABINET
FRONT
of UPS
4.2
(108)
8
(203) 16
(406) 24
(609)
8.0 x 3.2
(203 x 108)

5000 Series 3P1 Industrial UPS Installation and Operation Manual – 92973-001
10
The 5000 Series Industrial Duty UPS has a C-channel skids base with fork guides for font/back forklift access, Fork Slots
in the C-Chanel skids alowing forklift access from the side, and four lifting eyes for hoisting. The skids are bolted to the
shipping pallet to secure the UPS during shipping. Follow the directions below to unpack the UPS. Note that the 50kVA
5000 Series 3P1 consists of two sperate pallets with one large section and one smaller section. The 30kVA and 15kVA units
consist of only one pallet. 30kVA is the same size as the large section and 15kVA is the same size as the small section.
CAUTION
TOP HEAVY EQUIPMENT. THIS EQUIPMENT WILL TIP OVER EASILY UNTIL FIXED
IN PLACE.
Lift and move carefully, and only with adequate equipment and trained personnel.
IMPROPER LIFTING CAN RESULT IN INJURY OR DEATH.
Carefully inspect the UPS for shipping damage.
FIGURE 4.2: UNPACKING SMALL ENCLOSURE – 50/40KVA MBS & I/O CABINET OR 15KVA UPS
1. Remove shrink wrap.
2. Unbolt the UPS base from the
shipping pallet.
3. Use a forklift or crane to lift the
UPS o󰀨 the shipping pallet.
4. Put down the UPS and remove
the pallet.
5. Use a forklift or crane to transport the UPS to it’s
installation location. See Section 8.
2
3
4